Loading ...
Loading ...
Loading ...
3636
Issues
No Sound
Media Not Supported
Bad Radio Reception
Cause
Product is muted
External amplifiers
Audio source
Media on USB flash drive
Radio area
Antenna
Solution
Touch the volume.
Check the external amplifiers are on.
Change the audio source
Change the media format on the USB device.
Change the USB device.
Go to Settings > Radio > Sensitivity
Adjust AM/FM Sensitivity
Change the station
Turn OFF AF and TA
Turn OFF RDS/RBDS
A
Connect an antenna to the unit.
ntenna output wire is not connected.
Apple CarPlay/
Bad lightning/USB cable
Wi-Fi or Bluetooth disabled
Wireless CarPlay/Android Auto
connec�on disabled
Replace the cable for wired connec�on.
Enable Wi-Fi and Bluetooth on your phone.
Allow wireless CarPlay/Android Auto use when
prompted during first �me connec�on/pairing.
For CarPlay use, make sure CarPlay is enabled
on your iPhone (Se�ngs > General > CarPlay >
Paired device > Open CarPlay).
Enable CarPlay/Android Auto connec�on (on
the home screen, go to SETTINGS > Device >
Bluetooth Device then tap the phone name.
Android Auto unable to start
Bluetooth streaming/phone call not possible Bluetooth connec�on disabled
Make sure your mobile device is within range.
Enable Bluetooth on your mobile device.
Troubleshoo�ng
Bluetooth connec�on disabled
Enable Bluetooth connec�on (on the home screen,
For wired CarPlay/Android Auto connec�on,
unplug the connec�on cable.
Troubleshoo�ng
Loading ...
Loading ...
Loading ...