Axis M3126-LVE 4MP Dome Camera User Manual

AXIS M3 1 Dome Camera Series

AXIS M3 125–L VE Dome Camera

AXIS M3 126–L VE Dome Camera

AXIS M3 128–L VE Dome Camera

User manual

AXIS M31 Dome Camera Series

T able of Contents

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Preview mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Find the device on the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Open the device's web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Create an administrator account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Secure passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

V erify that no one has tampered with the device software . . . . . . . . . . . . . . 5

W eb interface overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Congure your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Basic settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Adjust the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

View and record video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Set up rules for events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

The web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Long - distance connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

View area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Capture modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Privacy masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

P an, tilt, and zoom (PTZ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Streaming and storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Edge - to - edge technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

SD card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Clean your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

AXIS OS options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Check the current AXIS OS version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Upgrade AXIS OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

T echnical issues, clues, and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

P erformance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Contact support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

AXIS M31 Dome Camera Series

Installation

The following video shows an example of how you can install AXIS M3 125 - L VE/ M3 126 - L VE/M3 128 - L VE Dome Camera.

For complete instructions on all installation scenarios and important safety information, see the installation guide on

axis.com/products/axis - m3 125 - lve/support

T o watch this video, go to the web version of this document.

help.axis.com/?&piaId=93363&section=install

Preview mode

Preview mode is ideal for installers when ne tuning the camera view during the installation. No login is required to access the

camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.

T o watch this video, go to the web version of this document.

help.axis.com/?&piaId=93363&section=preview - mode

This video demonstrates how to use preview mode.

AXIS M31 Dome Camera Series

Get started

Find the device on the network

T o nd Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager . Both

applications are free and can be downloaded from axis.com/support .

For more information about how to nd and assign IP addresses, go to How to assign an IP address and access your device .

Browser support

Y ou can use the device with the following browsers:

Chrome

T M

Firefox

Edge

T M

Safari

Windows

recommended

macOS

recommended recommended

Linux

recommended recommended

Other operating systems *

*T o use AXIS OS web interface with iOS 15 or iP adOS 15, go to Settings Settings

Settings

> >

Safari Safari

Safari

> >

Advanced Advanced

Advanced

> >

Experimental Experimental

Experimental

Features Features

Features

and disable

NSURLSession W ebsocket.

If you need more information about recommended browsers, go to AXIS OS P ortal .

Open the device's web interface

1. Open a browser and type the IP address or host name of the Axis device.

If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to nd the device on the network.

2. T ype the username and password. If you access the device for the rst time, you must create an administrator account. See .

For descriptions of all the controls and options in the device’s web interface, see .

Create an administrator account

The rst time you log in to your device, you must create an administrator account.

1. Enter a username.

2. Enter a password. See .

3. Re - enter the password.

4. Accept the license agreement.

5. Click Add account .

Important

The device has no default account. If you lose the password for your administrator account, you must reset the device. See .

AXIS M31 Dome Camera Series

Get started

Secure passwords

Important

Axis devices send the initially set password in clear text over the network. T o protect your device after the rst login, set

up a secure and encrypted HTTPS connection and then change the password.

The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they

may be used in various types of installations.

T o protect your data we strongly recommend that you:

• Use a password with at least 8 characters, preferably created by a password generator .

• Don’t expose the password.

• Change the password at a recurring interval, at least once a year .

V erify that no one has tampered with the device software

T o make sure that the device has its original AXIS OS, or to take full control of the device after a security attack:

1. Reset to factory default settings. See .

After the reset, secure boot guarantees the state of the device.

2. Congure and install the device.

W eb interface overview

This video gives you an overview of the device’s web interface.

T o watch this video, go to the web version of this document.

help.axis.com/?&piaId=93363&section=web - interface - overview

Axis device web interface

AXIS M31 Dome Camera Series

Conﬁgur e your device

This section covers all the important congurations that an installer needs to do to get the product up and running after the

hardware installation has been completed.

Basic settings

Set the mounting position

1. Go to Video > Installation > Mounting position .

2. Click Change .

3. Select a mounting position and click Save and restart .

Set the power line frequency

1. Go to Video > Installation > P ower line frequency .

2. Click Change .

3. Select a power line frequency and click Save and restart .

Set the orientation

1. Go to Video > Installation > Rotate .

2. Select 0 , 90 , 180 or 27 0 degrees.

See also

Show an image overlay

Y ou can add an image as an overlay in the video stream.

1. Go to Video > Overlays .

1 0

AXIS M31 Dome Camera Series

Conﬁgur e your device

2. Select Image and click .

3. Click Images .

4. Drag and drop an image.

5. Click Upload .

6. Click Manage overlay .

7. Select the image and a position. Y ou can also drag the overlay image in the live view to change the position.

Show a text overlay

Y ou can add a text eld as an overlay in the video stream. This is useful for example when you want to display the date, time or a

company name in the video stream.

1. Go to Video > Overlays .

2. Select T ext and click .

3. T ype the text you want to display in the video stream.

4. Select a position. Y ou can also drag the overlay text eld in the live view to change the position.

View and record video

This section includes instructions about conguring your device. T o learn more about how streaming and storage works, go to .

Reduce bandwidth and storage

Important

Reducing the bandwidth can lead to loss of detail in the image.

1. Go to Video > Stream .

2. Click in the live view .

3. Select Video format H.264 .

4. Go to Video > Stream > General and increase Compression .

5. Go to Video > Stream > Zipstream and do one or more of the following:

Note

The Zipstream settings are used for both H.264 and H.265.

- Select the Zipstream Strength that you want to use.

- T urn on Optimize for storage . This can only be used if the video management software supports B - frames.

- T urn on Dynamic FPS .

- T urn on Dynamic GOP and set a high Upper limit GOP length value.

Note

Most web browsers don’t support H.265 decoding and because of this the device doesn’t support it in its web interface.

Instead you can use a video management system or application that supports H.265 decoding.

1 1

AXIS M31 Dome Camera Series

Conﬁgur e your device

Set up network storage

T o store recordings on the network, you need to set up your network storage.

1. Go to System > Storage .

2. Click Add network storage under Network storage .

3. T ype the IP address of the host server .

4. T ype the name of the shared location on the host server under Network share .

5. T ype the username and password.

6. Select the SMB version or leave it on Auto .

7. Select Add share without testing if you experience temporary connection issues, or if the share is not yet congured.

8. Click Add .

Record and watch video

Record video directly from the camera

1. Go to Video > Image .

2. T o start a recording, click .

If you haven’t set up any storage, click and . For instructions on how to set up network storage, see

3. T o stop recording, click again.

W atch video

1. Go to Recordings .

2. Click for your recording in the list.

V erify that no one has tampered with the video

With signed video, you can make sure that no one has tampered with the video recorded by the camera.

1. Go to Video > Stream > General and turn on Signed video .

2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For

instructions, see the AXIS Camera Station user manual .

3. Export the recorded video.

4. Use AXIS File Player to play the video. Download AXIS File Player .

indicates that no one has tampered with the video.

Note

T o get more information about the video, right - click the video and select Show digital signature .

AXIS M31 Dome Camera Series

Conﬁgur e your device

Set up rules for events

Y ou can create rules to make your device perform an action when certain events occur . A rule consists of conditions and actions.

The conditions can be used to trigger the actions. For example, the device can start a recording or send an email when it detects

motion, or show an overlay text while the device is recording.

T o learn more, check out our guide Get started with rules for events .

T rigger an action

1. Go to System > Events and add a rule. The rule denes when the device will perform certain actions. Y ou can set

up rules as scheduled, recurring, or manually triggered.

2. Enter a Name .

3. Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the

conditions must be met to trigger the action.

4. Select which Action the device should perform when the conditions are met.

Note

If you make changes to an active rule, the rule must be turned on again for the changes to take effect.

Note

If you change the denition of a stream prole that is used in a rule, then you need to restart all the rules that use that

stream prole.

Record video when the camera detects an object

This example explains how to set up the camera to start recording to the SD card when the camera detects an object. The recording

will include ve seconds before detection and one minute after detection ends.

Before you start:

• Make sure you have an SD card installed.

Make sure that AXIS Object Analytics is running:

1. Go to Apps > AXIS Object Analytics .

2. Start the application if it is not already running.

3. Make sure you have set up the application according to your needs.

Create a rule:

1. Go to System > Events and add a rule.

2. T ype a name for the rule.

3. In the list of conditions, under Application , select Object Analytics .

4. In the list of actions, under Recordings , select Record video while the rule is active .

5. In the list of storage options, select SD_DISK .

6. Select a camera and a stream prole.

7. Set the prebuffer time to 5 seconds.

8. Set the postbuffer time to 1 minute.

9. Click Save .

AXIS M31 Dome Camera Series

Conﬁgur e your device

Show a text overlay in the video stream when the device detects an object

This example explains how to display the text “Motion detected” when the device detects an object.

Make sure that AXIS Object Analytics is running:

1. Go to Apps > AXIS Object Analytics .

2. Start the application if it is not already running.

3. Make sure you have set up the application according to your needs.

Add the overlay text:

1. Go to Video > Overlays .

2. Under Overlays , select T ext and click .

3. Enter #D in the text eld.

4. Choose text size and appearance.

5. T o position the text overlay , click and select an option.

Create a rule:

1. Go to System > Events and add a rule.

2. T ype a name for the rule.

3. In the list of conditions, under Application , select Object Analytics .

4. In the list of actions, under Overlay text , select Use overlay text .

5. Select a video channel.

6. In T ext , type “Motion detected”.

7. Set the duration.

8. Click Save .

Note

If you update the overlay text it will be automatically updated on all video streams dynamically .

Send an email automatically if someone spray paints the lens

Activate the tampering detection:

1. Go to System > Detectors > Camera tampering .

2. Set a value for T rigger delay . The value indicates the time that must pass before an email is sent.

3. T urn on T rigger on dark images to detect if the lens is sprayed, covered, or rendered severely out of focus.

Add an email recipient:

4. Go to System > Events > Recipients and add a recipient.

5. T ype a name for the recipient.

6. Select Email .

AXIS M31 Dome Camera Series

Conﬁgur e your device

7. T ype an email address to send the email to.

8. The camera doesn’t have it’s own email server , so it has to log into another email server to send mails. Fill in the rest of the

information according to your email provider .

9. T o send a test email, click T est .

1 0. Click Save .

Create a rule:

1 1. Go to System > Events > Rules and add a rule.

12. T ype a name for the rule.

13. In the list of conditions, under Video , select T ampering .

14. In the list of actions, under Notications , select Send notication to email and then select the recipient from the list.

15. T ype a subject and a message for the email.

16. Click Save .

Audio

Add audio to your recording

T urn on audio:

1. Go to Video > Stream > Audio and include audio.

2. If the device has more than one input source, select the correct one in Source .

3. Go to Audio > Device settings and turn on the correct input source.

4. If you make any changes to the input source, click Apply changes .

Edit the stream prole that is used for the recording:

5. Go to System > Stream proles and select the stream prole.

6. Select Include audio and turn it on.

7. Click Save .

Add audio capability to your product using portcast

With portcast technology , you can add audio capability to your product. It allows audio and I/O communication digitally over the

network cable between the camera and the interface.

T o add audio capability to your Axis network video device, connect the portcast compatible Axis audio device and I/O Interface

between your device and the P oE switch which provides power .

1. Connect the Axis network video device (1) and the Axis portcast device (2) with a P oE cable.

2. Connect the Axis portcast device (2) and the P oE switch (3) with a P oE cable.

AXIS M31 Dome Camera Series

Conﬁgur e your device

Axis network video device

Axis portcast device

Switch

Once the devices are connected, an audio tab becomes visible in the settings for your Axis network video device. Go to the audio

tab and turn on Allow audio .

See your Axis portcast device’s user manual for more information.

Connect to a network speaker

Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once

paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.

Important

For this feature to work with a video management software (VMS), you must rst pair the camera with the network speaker ,

then add the camera to your VMS.

P air camera with network speaker

1. Go to System > Edge - to - edge > P airing .

2. T ype the network speaker’s IP address, username and password.

3. Select Speaker pairing .

4. Click Connect . A conrmation message appears.

AXIS M31 Dome Camera Series

The web inter face

T o reach the device’s web interface, type the device’s IP address in a web browser .

Note

Support for the features and settings described in this section varies between devices. This icon indicates that

the feature or setting is only available in some devices.

Show or hide the main menu. Access the release notes. Access the product help. Change the language.

Set light theme or dark theme. The user menu contains:

• Information about the user who is logged in.

• Change account : Log out from the current account and log in to a new account.

• Log out : Log out from the current account.

The context menu contains:

• Analytics data : Accept to share non - personal browser data.

• Feedback : Share any feedback to help us improve your user experience.

• Legal : View information about cookies and licenses.

• About : View device information, including AXIS OS version and serial number .

• Legacy device interface : Change the device’s web interface to the legacy version.

Status

Device info

Shows the device information, including AXIS OS version and serial number .

Upgrade AXIS OS : Upgrade the software on your device. T akes you to the Maintenance page where you can do the upgrade.

Time sync status

Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until

the next sync.

NTP settings : View and update the NTP settings. T akes you to the Date and time page where you can change the NTP settings.

Security

Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed.

Recommendations to the settings are based on the AXIS OS Hardening Guide.

Hardening guide : Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best

practices.

Connected clients

Shows the number of connections and connected clients.

View details : View and update the list of connected clients. The list shows IP address, protocol, port, state, and PID/process

of each connection.

AXIS M31 Dome Camera Series

The web inter face

Ongoing recordings

Shows ongoing recordings and their designated storage space.

Recordings: View ongoing and ltered recordings and their source. For more information, see Shows the storage

space where the recording is saved.

P ower status

Shows power status information, including current power , average power , and max power .

P ower settings : View and update the power settings for the device. T akes you to the P ower settings page where you can

change the power settings.

AXIS Image Health Analytics

Shows the status of the preinstalled application AXIS Image Health Analytics and if the application has detected any issues.

Go to apps : Go to the Apps page where you can manage your installed applications. Open application : Open AXIS Image

Health Analytics in a new browser tab .

Video

Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot

of the live video stream. The le is saved in the ‘Downloads’ folder on your computer . The image le name is

[snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that the specic web - browser

engine where the snapshot is received applies, therefore, the snapshot size may vary from the actual compression setting that is

congured in the device. Click to show I/O output ports. Use the switch to open or close the circuit of a port, for

example, to test external devices. Click to manually turn on or turn off the IR illumination. Click to

manually turn on or turn off the white light. Click to access onscreen controls:

• Predened controls : T urn on to use the available onscreen controls.

• Custom controls : Click Add custom control to add an onscreen control.

Starts the washer . When the sequence starts, the camera moves to the congured position to receive the wash spray .

When the whole wash sequence is completed, the camera returns to its previous position. This icon is only visible when the washer

is connected and congured. Starts the wiper . Click and select a preset position to go to that preset

position in the live view . Or , click Setup to go to the preset position page. Adds or removes a focus recall area.

When you add a focus recall area, the camera saves the focus settings at that specic pan/tilt range. When you have set a focus

recall area and the camera enters that area in the live view , the camera recalls the previously saved focus. It’s enough to cover half

of the area for the camera to recall the focus. Click to select a guard tour , then click Start to play the guard tour . Or ,

click Setup to go to the guard tours page. Click to manually turn on the heater for a selected period of time.

Click to start a continuous recording of the live video stream. Click again to stop the recording. If a recording is ongoing, it will

resume automatically after a reboot. Click to show the storage that is congured for the device. T o congure the storage,

you need to be logged in as an administrator . Click to access more settings:

AXIS M31 Dome Camera Series

The web inter face

• Video format : Select the encoding format to use in the live view .

• Autoplay : T urn on to autoplay a muted video stream whenever you open the device in a new session.

• Client stream information : T urn on to show dynamic information about the video stream used by the browser that

shows the live video stream. The bitrate information differs from the information shown in a text overlay , because of

different information sources. The bitrate in the client stream information is the bitrate of the last second, and it

comes from the encoding driver of the device. The bitrate in the overlay is the average bitrate of the last 5 seconds,

and it comes from the browser . Both values cover only the raw video stream and not the additional bandwidth

generated when it’s transported over the network through UDP/T CP/HTTP .

• Adaptive stream : T urn on to adapt the image resolution to the viewing client’s actual display resolution, to improve

the user experience and help prevent a possible overload of the client’s hardware. The adaptive stream is only

applied when you view the live video stream in the web interface in a browser . When adaptive stream is turned on,

the maximum frame rate is 30 fps. If you take a snapshot while adaptive stream is turned on, it will use the image

resolution selected by the adaptive stream.

• Level grid : Click to show the level grid. The grid helps you decide if the image is horizontally aligned. Click

to hide it.

• Pixel counter : Click to show the pixel counter . Drag and resize the box to contain your area of interest. Y ou can

also dene the pixel size of the box in the Width and Height elds.

• Refresh : Click to refresh the still image in the live view .

• PTZ controls : T urn on to display PTZ controls in the live view .

Click to show the live view at full resolution. If the full resolution is larger than your screen size, use the smaller image to

navigate in the image. Click to show the live video stream in full screen. Press ESC to exit full screen mode.

Installation

Capture mode : A capture mode is a preset conguration that denes how the camera captures images. When you

change the capture mode, it can affect many other settings, such as view areas and privacy masks. Mounting position :

The orientation of the image can change depending on how you mount the camera. P ower line frequency : T o minimize image

icker , select the frequency your region uses. The American regions usually use 60 Hz. The rest of the world mostly uses 50 Hz. If

you're not sure of your region's power line frequency , check with the local authorities.

Rotate : Select the preferred image orientation.

Image

Appearance

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Scene prole : Select a scene prole that suits your surveillance scenario. A scene prole optimizes image settings,

including color level, brightness, sharpness, contrast, and local contrast, for a specic environment or purpose.

• Forensic : Suitable for surveillance purposes.

• Indoor : Suitable for indoor environments.

• Outdoor : Suitable for outdoor environments.

• Vivid : Useful for demonstration purposes.

• T rafc overview : Suitable for vehicle trafc monitoring.

Saturation : Use the slider to adjust the color intensity . Y ou can, for example, get a grayscale image.

Contrast : Use the slider to adjust the difference between light and dark.

Brightness : Use the slider to adjust the light intensity . This can make objects easier to see. Brightness is applied after image

capture, and doesn’t affect the information in the image. T o get more details from a dark area, it’s usually better to increase

gain or exposure time.

Sharpness : Use the slider to make objects in the image appear sharper by adjusting the edge contrast. If you increase the

sharpness, it may increase the bitrate and the amount of storage space needed as well.

Wide dynamic range

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WDR : T urn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the

contrast of the image. A higher value makes the contrast higher between dark and light areas. T one mapping : Use the

slider to adjust the amount of tone mapping that is applied to the image. If the value is set to zero, only the standard gamma

correction is applied, while a higher value increases the visibility of the darkest and brightest parts in the image.

White balance

When the camera detects the color temperature of the incoming light, it can adjust the image to make the colors look more natural.

If this is not sufcient, you can select a suitable light source from the list.

The automatic white balance setting reduces the risk of color icker by adapting to changes gradually . If the lighting changes, or

when the camera is rst started, it can take up to 30 seconds to adapt to the new light source. If there is more than one type of light

source in a scene, that is, they differ in color temperature, the dominating light source acts as a reference for the automatic white

balance algorithm. This behavior can be overridden by choosing a xed white balance setting that matches the light source you

want to use as a reference.

Light environment :

• Automatic : Automatic identication and compensation for the light source color . This is the recommended setting

which can be used in most situations.

• Automatic – outdoors : Automatic identication and compensation for the light source color . This is the

recommended setting which can be used in most outdoor situations.

• Custom – indoors : Fixed color adjustment for a room with some articial light other than uorescent lighting

and good for a normal color temperature around 2800 K.

• Custom – outdoors : Fixed color adjustment for sunny weather conditions with a color temperature around

5500 K.

• Fixed – uorescent 1 : Fixed color adjustment for uorescent lighting with a color temperature around 4000 K.

• Fixed – uorescent 2 : Fixed color adjustment for uorescent lighting with a color temperature around 3000 K.

• Fixed – indoors : Fixed color adjustment for a room with some articial light other than uorescent lighting and

good for a normal color temperature around 2800 K.

• Fixed – outdoors 1 : Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K.

• Fixed – outdoors 2 : Fixed color adjustment for cloudy weather condition with a color temperature around 6500 K.

• Street light – mercury : Fixed color adjustment for ultraviolet emission in mercury vapor lights common

in street lighting.

• Street light – sodium : Fixed color adjustment that compensates for the yellow orange color of sodium vapor

lights common in street lighting.

• Hold current : K eep the current settings and do not compensate for light changes.

• Manual : Fix the white balance with the help of a white object. Drag the circle to an object that you want

the camera to interpret as white in the live view image. Use the Red balance and Blue balance sliders to adjust the

white balance manually .

Day - night mode

2 1

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IR - cut lter :

• Auto : Select to automatically turn on and off the IR - cut lter . When the camera is in day mode, the IR - cut lter

is turned on and blocks incoming infrared light, and when in night mode, the IR - cut lter is turned off and the

camera’s light sensitivity increases.

Note

• Some devices have IR - pass lters in night mode. The IR - pass lter increases IR - light sensitivity but blocks visible light.

• On : Select to turn on the IR - cut lter . The image is in color , but with reduced light sensitivity .

• Off : Select to turn off the IR - cut lter . The image is in black and white for increased light sensitivity .

Threshold : Use the slider to adjust the light threshold where the camera changes from day mode to night mode.

• Move the slider towards Bright to decrease the threshold for the IR - cut lter . The camera changes to night mode

earlier .

• Move the slider towards Dark to increase the threshold for the IR - cut lter . The camera changes to night mode later .

IR light If your device doesn’t have built - in illumination, these controls are only available when you connect a supporting

Axis accessory . Allow illumination : T urn on to let the camera use the built - in light in night mode. Synchronize illumination : T urn

on to automatically synchronize the illumination with the surrounding light. The synchronization between day and night only

works if the IR - cut lter is set to Auto or Off . Automatic illumination angle : T urn on to use the automatic illumination

angle. T urn off to set the illumination angle manually . Illumination angle : Use the slider to manually set the illumination

angle, for example, if the angle needs to be different from the camera’s angle of view . If the camera has a wide angle of view , you

can set the illumination angle to a narrower angle, which equals a greater tele position. This will result in dark corners in the

image. IR wavelength : Select the desired wavelength for the IR light. White light Allow illumination : T urn

on to let the camera use white light in night mode. Synchronize illumination : T urn on to automatically synchronize the

white light with the surrounding light.

Exposure

Select an exposure mode to reduce rapidly changing irregular effects in the image, for example, icker produced by different types of

light sources. W e recommend you to use the automatic exposure mode, or the same frequency as your power network.

Exposure mode :

• Automatic : The camera adjusts the aperture, gain, and shutter automatically .

• Automatic aperture : The camera adjusts the aperture and gain automatically . The shutter is xed.

• Automatic shutter : The camera adjusts the shutter and gain automatically . The aperture is xed.

• Hold current : Locks the current exposure settings.

• Flicker - free : The camera adjusts the aperture and gain automatically , and uses only the following shutter

speeds: 1/50 s ( 50 Hz) and 1/60 s ( 60 Hz).

• Flicker - free 50 Hz : The camera adjusts the aperture and gain automatically , and uses the shutter speed 1/50 s.

• Flicker - free 60 Hz : The camera adjusts the aperture and gain automatically , and uses the shutter speed 1/60 s.

• Flicker - reduced : This is the same as icker - free, but the camera might use shutter speeds faster than

1/1 00 s ( 50 Hz) and 1/120 s ( 60 Hz) for brighter scenes.

• Flicker - reduced 50 Hz : This is the same as icker - free, but the camera might use shutter speeds faster

than 1/1 00 s for brighter scenes.

• Flicker - reduced 60 Hz : This is the same as icker - free, but the camera might use shutter speeds faster

than 1/120 s for brighter scenes.

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• Manual : The aperture, gain, and shutter are xed.

Exposure zone : Use exposure zones to optimize the exposure in a selected part of the scene, for example, the area in

front of an entrance door .

Note

The exposure zones are related to the original image (unrotated), and the names of the zones apply to the original image.

This means, for example, that if the video stream is rotated 90°, then the Upper zone becomes the Right zone in the

stream, and Left becomes Lower .

• Automatic : Suitable for most situations.

• Center : Uses a xed area in the center of the image to calculate the exposure. The area has a xed size and

position in the live view .

• Full : Uses the entire live view to calculate the exposure.

• Upper : Uses an area with a xed size and position in the upper part of the image to calculate the exposure.

• Lower : Uses an area with a xed size and position in the lower part of the image to calculate the exposure.

• Left : Uses an area with a xed size and position in the left part of the image to calculate the exposure.

• Right : Uses an area with a xed size and position in the right part of the image to calculate the exposure.

• Spot : Uses an area with a xed size and position in the live view to calculate the exposure.

• Custom : Uses an area in the live view to calculate the exposure. Y ou can adjust the size and position of the area.

Max shutter : Select the shutter speed to provide the best image. Low shutter speeds (longer exposure) might cause motion blur

when there is movement, and a too high shutter speed might affect the image quality . Max shutter works with max gain to improve

the image. Max gain : Select the suitable max gain. If you increase the max gain, it improves the visible level of detail in dark

images, but also increases the noise level. More noise can also result in increased use of bandwidth and storage. If you set the max

gain to a high value, images can differ a lot if the light conditions are very different from day to night. Max gain works with max

shutter to improve the image. Motion - adaptive exposure : Select to reduce motion blur in low - light conditions. Blur - noise

trade - off : Use the slider to adjust the priority between motion blur and noise. If you want to prioritize low bandwidth and have

less noise at the expense of details in moving objects, move the slider towards Low noise . If you want to prioritize the preservation

of details in moving objects at the expense of noise and bandwidth, move the slider towards Low motion blur .

Note

Y ou can change the exposure either by adjusting the exposure time or by adjusting the gain. If you increase the exposure

time, it results in more motion blur , and if you increase the gain, it results in more noise. If you adjust the Blur - noise

trade - off towards Low noise , the automatic exposure will prioritize longer exposure times over increasing gain, and the

opposite if you adjust the trade - off towards Low motion blur . Both the gain and exposure time will eventually reach

their maximum values in low - light conditions, regardless of the priority set.

Lock aperture : T urn on to keep the aperture size set by the Aperture slider . T urn off to allow the camera to automatically

adjust the aperture size. Y ou can, for example, lock the aperture for scenes with permanent light conditions. Aperture : Use

the slider to adjust the aperture size, that is, how much light passes through the lens. T o allow more light to enter the sensor and

thereby produce a brighter image in low - light conditions, move the slider towards Open . An open aperture also reduces the depth

of eld, which means that objects close to or far from the camera can appear unfocused. T o allow more of the image to be in

focus, move the slider towards Closed . Exposure level : Use the slider to adjust the image exposure. Defog : T urn on to

detect the effects of foggy weather and automatically remove them for a clearer image.

Note

W e recommend you not to turn on Defog in scenes with low contrast, large light level variations, or when the autofocus is

slightly off. This can affect the image quality , for example, by increasing the contrast. Furthermore, too much light can

negatively impact the image quality when defog is active.

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Stream

General

Resolution : Select the image resolution suitable for the surveillance scene. A higher resolution increases bandwidth and

storage. Frame rate : T o avoid bandwidth problems on the network or reduce storage size, you can limit the frame rate to a xed

amount. If you leave the frame rate at zero, the frame rate is kept at the highest possible rate under the current conditions. A

higher frame rate requires more bandwidth and storage capacity . P - frames : A P - frame is a predicted image that shows only the

changes in the image from the previous frame. Enter the desired number of P - frames. The higher the number , the less bandwidth is

required. However , if there is network congestion, there could be a noticeable deterioration in the video quality . Compression : Use

the slider to adjust the image compression. High compression results in a lower bitrate and lower image quality . Low compression

improves the image quality , but uses more bandwidth and storage when you record. Signed video : T urn on to add the

signed video feature to the video. Signed video protects the video from tampering by adding cryptographic signatures to the video.

Zipstream

Zipstream is a bitrate reduction technology , optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265

stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes

with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.

T o learn more, see Reducing the bit rate with Axis Zipstream

Select the bitrate reduction Strength :

• Off : No bitrate reduction.

• Low : No visible quality degradation in most scenes. This is the default option and it can be used in all types

of scenes to reduce the bitrate.

• Medium : Visible effects in some scenes through less noise and a slightly lower level of detail in regions of lower

interest, for example, where there’s no movement.

• High : Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest, for

example, where there’s no movement. W e recommend this level for cloud - connected devices and devices that

use local storage.

• Higher : Visible effects in some scenes through less noise and a lower level of detail in regions of lower interest,

for example, where there’s no movement.

• Extreme : Visible effects in most scenes. The bitrate is optimized for smallest possible storage.

Optimize for storage : T urn on to minimize the bitrate while maintaining quality . The optimization does not apply to the stream

shown in the web client. This can only be used if your VMS supports B - frames. T urning on Optimize for storage also turns on

Dynamic GOP . Dynamic FPS (frames per second): T urn on to allow the bandwidth to vary based on the level of activity in the

scene. More activity requires more bandwidth. Lower limit : Enter a value to adjust the frame rate between minimal fps and the

stream default fps based on scene motion. W e recommend you to use lower limit in scenes with very little motion, where the fps

could drop to 1 or lower . Dynamic GOP (Group of Pictures): T urn on to dynamically adjust the interval between I - frames based on

the level of activity in the scene. Upper limit : Enter a maximum GOP length, that is, the maximum number of P - frames between

two I - frames. An I - frame is a self - contained image frame that is independent of other frames.

Bitrate control

• Average : Select to automatically adjust the bitrate over a longer time period and provide the best possible image

quality based on the available storage.

- Click to calculate the target bitrate based on available storage, retention time, and bitrate limit.

- T arget bitrate : Enter desired target bitrate.

- Retention time : Enter the number of days to keep the recordings.

- Storage : Shows the estimated storage that can be used for the stream.

- Maximum bitrate : T urn on to set a bitrate limit.

- Bitrate limit : Enter a bitrate limit that is higher than the target bitrate.

• Maximum : Select to set a maximum instant bitrate of the stream based on your network bandwidth.

- Maximum : Enter the maximum bitrate.

• V ariable : Select to allow the bitrate to vary based on the level of activity in the scene. More activity requires more

bandwidth. W e recommend this option for most situations.

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Orientation

Mirror : T urn on to mirror the image.

Overlays

: Click to add an overlay . Select the type of overlay from the dropdown list:

• T ext : Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.

Y ou can enter your own text, and you can also include pre - congured modiers to automatically show , for example,

time, date, and frame rate.

- : Click to add the date modier %F to show yyyy - mm - dd.

- : Click to add the time modier %X to show hh:mm:ss (24 - hour clock).

- Modiers : Click to select any of the modiers shown in the list to add them to the text box. For example,

%a shows the day of the week.

- Size : Select the desired font size.

- Appearance : Select the text color and background color , for example, white text on a black background

(default).

- : Select the position of the overlay in the image.

• Image : Select to show a static image superimposed over the video stream. Y ou can use .bmp, .png, .jpeg, or .svg les.

T o upload an image, click Images . Before you upload an image, you can choose to:

- Scale with resolution : Select to automatically scale the overlay image to t the video resolution.

- Use transparency : Select and enter the RGB hexadecimal value for that color . Use the format RRGGBB .

Examples of hexadecimal values: FFFFFF for white, 000000 for black, FF0000 for red, 6633FF for blue, and

669900 for green. Only for .bmp images.

• Scene annotation : Select to show a text overlay in the video stream that stays in the same position, even

when the camera pans or tilts in another direction. Y ou can choose to only show the overlay within certain zoom levels.

- : Click to add the date modier %F to show yyyy - mm - dd.

- : Click to add the time modier %X to show hh:mm:ss (24 - hour clock).

- Modiers : Click to select any of the modiers shown in the list to add them to the text box. For example,

%a shows the day of the week.

- Size : Select the desired font size.

- Appearance : Select the text color and background color , for example, white text on a black background

(default).

- : Select the position of the overlay in the image. The overlay is saved and remains in the pan and

tilt coordinates of this position.

- Annotation between zoom levels (%) : Set the zoom levels which the overlay will be shown within.

- Annotation symbol : Select a symbol that appears instead of the overlay when the camera is not within the

set zoom levels.

• Streaming indicator : Select to show an animation superimposed over the video stream. The animation

indicates that the video stream is live, even if the scene doesn’t contain any motion.

- Appearance : Select the animation color and background color , for example, red animation on a transparent

background (default).

- Size : Select the desired font size.

- : Select the position of the overlay in the image.

• Widget: Linegraph : Show a graph chart that displays how a measured value changes over time.

- Title : Enter a title for the widget.

- Overlay modier : Select an overlay modier as data source. If you have created MQTT overlays, they will be

located at the end of the list.

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- : Select the position of the overlay in the image.

- Size : Select the size of the overlay .

- Visible on all channels : T urn off to show only on your currently selected channel. T urn on to show on all

active channels.

- Update interval : Choose the time between data updates.

- T ransparency : Set the transparency of the entire overlay .

- Background transparency : Set the transparency only of the background of the overlay .

- P oints : T urn on to add a point to the graph line when data is updated.

- X axis

- Label : Enter the text label for the x axis.

- Time window : Enter how long time the data is visualized.

- Time unit : Enter a time unit for the x axis.

- Y axis

- Label : Enter the text label for the y axis.

- Dynamic scale : T urn on for the scale to automatically adapt to the data values. T urn off to manually enter

values for a xed scale.

- Min alarm threshold and Max alarm threshold : These values will add horizontal reference lines to the graph,

making it easier to see when the data value becomes too high or too low .

• Widget: Meter : Show a bar chart that displays the most recently measured data value.

- Title : Enter a title for the widget.

- Overlay modier : Select an overlay modier as data source. If you have created MQTT overlays, they will be

located at the end of the list.

- : Select the position of the overlay in the image.

- Size : Select the size of the overlay .

- Visible on all channels : T urn off to show only on your currently selected channel. T urn on to show on all

active channels.

- Update interval : Choose the time between data updates.

- T ransparency : Set the transparency of the entire overlay .

- Background transparency : Set the transparency only of the background of the overlay .

- P oints : T urn on to add a point to the graph line when data is updated.

- Y axis

- Label : Enter the text label for the y axis.

- Dynamic scale : T urn on for the scale to automatically adapt to the data values. T urn off to manually enter

values for a xed scale.

- Min alarm threshold and Max alarm threshold : These values will add horizontal reference lines to the bar

chart, making it easier to see when the data value becomes too high or too low .

View areas

: Click to create a view area. Click the view area to access settings. Name : Enter a name for the view area. The

maximum length is 64 characters. Aspect ratio : Select desired aspect ratio. The resolution adjusts automatically . PTZ : T urn

on to use pan, tilt, and zoom functionality in the view area.

Privacy masks

: Click to create a new privacy mask. Privacy masks : Click to change the color of all privacy masks, or to delete all privacy

masks permanently . Mask x : Click to rename, disable, or permanently delete the mask.

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Analytics

AXIS Object Analytics

Start : Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on

the application’s current settings. Open : Click to open AXIS Object Analytics. The application opens up in a new browser tab where

you can congure its settings. Not installed : AXIS Object Analytics is not installed on this device. Upgrade AXIS OS to the

latest version to get the latest version of the application.

AXIS Image Health Analytics

Start : Click to start AXIS Image Health Analytics. The application will run in the background, and you can create rules for events

based on the application’s current settings. Open : Click to open AXIS Image Health Analytics. The application opens up in a new

browser tab where you can congure its settings. Not installed : AXIS Image Health Analytics is not installed on this device.

Upgrade AXIS OS to the latest version to get the latest version of the application.

Metadata visualization

The camera detects moving objects and classes them according to object type. In the view , a classied object has a colored

bounding box around it along with its assigned id. Id : A unique identication number for the identied object and the type. This

number is shown in both the list and the view . T ype : Classies a moving object as Human, Face, Car , Bus, T ruck, Bike, or License

Plate. The color of the bounding box depends on the type classication. Condence : The bar indicates the level of condence in

the classication of the object type.

Recordings

Ongoing recordings : Show all ongoing recordings on the device. Start a recording on the device. Choose which

storage device to save to. Stop a recording on the device. T riggered recordings will end when manually stopped or when the

device is shut down. Continuous recordings will continue until manually stopped. Even if the device is shut down, the recording

will continue when the device starts up again.

Play the recording. Stop playing the recording. Show or hide information and options about the

recording. Set export range : If you only want to export part of the recording, enter a time span. Note that if you work in a

different time zone than the location of the device, the time span is based on the device’s time zone. Encrypt : Select to set a

password for exported recordings. It will not be possible to open the exported le without the password. Click to delete a

recording. Export : Export the whole or a part of the recording.

Click to lter the recordings. From : Show recordings done after a certain point in time. T o : Show recordings up until a certain

point in time. Source : Show recordings based on source. The source refers to the sensor . Event : Show recordings based

on events. Storage : Show recordings based on storage type.

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Apps

Add app : Install a new app. Find more apps : Find more apps to install. Y ou will be taken to an overview page of Axis

apps. Allow unsigned apps : T urn on to allow installation of unsigned apps. Allow root - privileged apps : T urn on to

allow apps with root privileges full access to the device. View the security updates in AXIS OS and ACAP apps.

Note

The device’s performance might be affected if you run several apps at the same time.

Use the switch next to the app name to start or stop the app. Open : Access the app’s settings. The available settings depend on the

application. Some applications don’t have any settings. The context menu can contain one or more of the following options:

• Open - source license : View information about open - source licenses used in the app.

• App log : View a log of the app events. The log is helpful when you contact support.

• Activate license with a key : If the app requires a license, you need to activate it. Use this option if your device

doesn’t have internet access.

If you don’t have a license key , go to axis.com/products/analytics . Y ou need a license code and the Axis product serial

number to generate a license key .

• Activate license automatically : If the app requires a license, you need to activate it. Use this option if your device has

internet access. Y ou need a license code to activate the license.

• Deactivate the license : Deactivate the license to replace it with another license, for example, when you change from a

trial license to a full license. If you deactivate the license, you also remove it from the device.

• Settings : Congure the parameters.

• Delete : Delete the app permanently from the device. If you don’t deactivate the license rst, it remains active.

System

Time and location

Date and time

The time format depends on the web browser’s language settings.

Note

W e recommend you synchronize the device’s date and time with an NTP server .

Synchronization : Select an option for the device’s date and time synchronization.

• Automatic date and time (manual NTS KE servers) : Synchronize with the secure NTP key establishment servers

connected to the DHCP server .

- Manual NTS KE servers : Enter the IP address of one or two NTP servers. When you use two NTP servers,

the device synchronizes and adapts its time based on input from both.

- Max NTP poll time : Select the maximum amount of time the device should wait before it polls the NTP

server to get an updated time.

- Min NTP poll time : Select the minimum amount of time the device should wait before it polls the NTP

server to get an updated time.

• Automatic date and time (NTP servers using DHCP) : Synchronize with the NTP servers connected to the DHCP server .

- Fallback NTP servers : Enter the IP address of one or two fallback servers.

- Max NTP poll time : Select the maximum amount of time the device should wait before it polls the NTP

server to get an updated time.

- Min NTP poll time : Select the minimum amount of time the device should wait before it polls the NTP

server to get an updated time.

• Automatic date and time (manual NTP servers) : Synchronize with NTP servers of your choice.

- Manual NTP servers : Enter the IP address of one or two NTP servers. When you use two NTP servers, the

device synchronizes and adapts its time based on input from both.

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- Max NTP poll time : Select the maximum amount of time the device should wait before it polls the NTP

server to get an updated time.

- Min NTP poll time : Select the minimum amount of time the device should wait before it polls the NTP

server to get an updated time.

• Custom date and time : Manually set the date and time. Click Get from system to fetch the date and time settings

once from your computer or mobile device.

Time zone : Select which time zone to use. Time will automatically adjust to daylight saving time and standard time.

• DHCP : Adopts the time zone of the DHCP server . The device must connected to a DHCP server before you can select

this option.

• Manual : Select a time zone from the drop - down list.

Note

The system uses the date and time settings in all recordings, logs, and system settings.

Device location

Enter where the device is located. Y our video management system can use this information to place the device on a map.

• Latitude : P ositive values are north of the equator .

• Longitude : P ositive values are east of the prime meridian.

• Heading : Enter the compass direction that the device is facing. 0 is due north.

• Label : Enter a descriptive name for the device.

• Save : Click to save your device location.

Network

IPv4

Assign IPv4 automatically : Select to let the network router assign an IP address to the device automatically . W e recommend

automatic IP (DHCP) for most networks. IP address : Enter a unique IP address for the device. Static IP addresses can be assigned

at random within isolated networks, provided that each address is unique. T o avoid conicts, we recommend you contact your

network administrator before you assign a static IP address. Subnet mask : Enter the subnet mask to dene what addresses are

inside the local area network. Any address outside the local area network goes through the router . Router : Enter the IP address of

the default router (gateway) used to connect devices that are attached to different networks and network segments. Fallback to

static IP address if DHCP isn’t available : Select if you want to add a static IP address to use as fallback if DHCP is unavailable

and can’t assign an IP address automatically .

Note

If DHCP isn’t available and the device uses a static address fallback, the static address is congured with a limited scope.

IPv6

Assign IPv6 automatically : Select to turn on IPv6 and to let the network router assign an IP address to the device automatically .

Hostname

Assign hostname automatically : Select to let the network router assign a hostname to the device automatically . Hostname :

Enter the hostname manually to use as an alternative way of accessing the device. The server report and system log use the

hostname. Allowed characters are A–Z, a–z, 0–9 and -.

DNS servers

Assign DNS automatically : Select to let the DHCP server assign search domains and DNS server addresses to the device

automatically . W e recommend automatic DNS (DHCP) for most networks. Search domains : When you use a hostname that is

not fully qualied, click Add search domain and enter a domain in which to search for the hostname the device uses. DNS

servers : Click Add DNS server and enter the IP address of the DNS server . This provides the translation of hostnames to IP

addresses on your network.

HTTP and HTTPS

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HTTPS is a protocol that provides encryption for page requests from users and for the pages returned by the web server . The encrypted

exchange of information is governed by the use of an HTTPS certicate, which guarantees the authenticity of the server .

T o use HTTPS on the device, you must install an HTTPS certicate. Go to System > Security to create and install certicates.

Allow access through : Select if a user is allowed to connect to the device through the HTTP , HTTPS , or both HTTP and HTTPS

protocols.

Note

If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you

request a page for the rst time.

HTTP port : Enter the HTTP port to use. The device allows port 80 or any port in the range 1 0 24 - 65535. If you are logged in as

an administrator , you can also enter any port in the range 1 - 1 0 23. If you use a port in this range, you get a warning. HTTPS

port : Enter the HTTPS port to use. The device allows port 443 or any port in the range 1 0 24 - 65535. If you are logged in as an

administrator , you can also enter any port in the range 1 - 1 0 23. If you use a port in this range, you get a warning. Certicate :

Select a certicate to enable HTTPS for the device.

Network discovery protocols

Bonjour

: T urn on to allow automatic discovery on the network. Bonjour name : Enter a friendly name to be visible on the network.

The default name is the device name and MAC address. UPnP

: T urn on to allow automatic discovery on the network. UPnP name :

Enter a friendly name to be visible on the network. The default name is the device name and MAC address. WS - Discovery : T urn on

to allow automatic discovery on the network. LLDP and CDP : T urn on to allow automatic discovery on the network. T urning LLDP

and CDP off can impact the P oE power negotiation. T o resolve any issues with the P oE power negotiation, congure the P oE

switch for hardware P oE power negotiation only .

One - click cloud connection

One - click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video

from any location. For more information, see axis.com/end - to - end - solutions/hosted - services .

Allow O3C :

• One - click : This is the default setting. Press and hold the control button on the device to connect to an O3C service

over the internet. Y ou need to register the device with the O3C service within 24 hours after you press the control

button. Otherwise, the device disconnects from the O3C service. Once you register the device, Always is enabled and

the device stays connected to the O3C service.

• Always : The device constantly attempts to connect to an O3C service over the internet. Once you register the device,

it stays connected to the O3C service. Use this option if the control button on the device is out of reach.

• No : Disables the O3C service.

Proxy settings : If needed, enter the proxy settings to connect to the proxy server . Host : Enter the proxy server’s address. P ort : Enter

the port number used for access. Login and P assword : If needed, enter username and password for the proxy server . Authentication

method :

• Basic : This method is the most compatible authentication scheme for HTTP . It’s less secure than the Digest method

because it sends the username and password unencrypted to the server .

• Digest : This method is more secure because it always transfers the password encrypted across the network.

• Auto : This option lets the device select the authentication method depending on the supported methods. It prioritizes

the Digest method over the Basic method.

Owner authentication key (OAK) : Click Get key to fetch the owner authentication key . This is only possible if the device is

connected to the internet without a rewall or proxy .

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices.

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SNMP : Select the version of SNMP to use.

• v1 and v2c :

- Read community : Enter the community name that has read - only access to all supported SNMP objects. The

default value is public .

- Write community : Enter the community name that has read or write access to all supported SNMP objects

(except read - only objects). The default value is write .

- Activate traps : T urn on to activate trap reporting. The device uses traps to send messages for important

events or status changes to a management system. In the web interface, you can set up traps for SNMP v1

and v2c. T raps are automatically turned off if you change to SNMP v3 or turn off SNMP . If you use SNMP v3,

you can set up traps through the SNMP v3 management application.

- T rap address : Enter the IP address or host name of the management server .

- T rap community : Enter the community to use when the device sends a trap message to the management

system.

- T raps :

- Cold start : Sends a trap message when the device starts.

- W arm start : Sends a trap message when you change an SNMP setting.

- Link up : Sends a trap message when a link changes from down to up.

- Authentication failed : Sends a trap message when an authentication attempt fails.

Note

All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see

AXIS OS P ortal > SNMP .

• v3 : SNMP v3 is a more secure version, which provides encryption and secure passwords. T o use SNMP v3, we

recommend you to activate HTTPS, as the password is then sent through HTTPS. This also prevents unauthorized

parties’ access to unencrypted SNMP v1 and v2c traps. If you use SNMP v3, you can set up traps through the SNMP v3

management application.

- P assword for the account “initial” : Enter the SNMP password for the account named “initial”. Although the

password can be sent without activating HTTPS, we don’t recommend it. The SNMP v3 password can only

be set once, and preferably only when HTTPS is enabled. Once the password is set, the password eld is no

longer displayed. T o set the password again, you must reset the device to factory default settings.

Security

Certicates

Certicates are used to authenticate devices on a network. The device supports two types of certicates:

• Client/server certicates

A client/server certicate validates the device’s identity , and can be self - signed or issued by a Certicate Authority (CA).

A self - signed certicate offers limited protection and can be used before a CA - issued certicate has been obtained.

• CA certicates

Y ou can use a CA certicate to authenticate a peer certicate, for example to validate the identity of an authentication

server when the device connects to a network protected by IEEE 80 2.1X. The device has several pre - installed CA

certicates.

These formats are supported:

• Certicate formats: .PEM, .CER, and .PFX

• Private key formats: PKCS#1 and PKCS#12

Important

If you reset the device to factory default, all certicates are deleted. Any pre - installed CA certicates are reinstalled.

Add certicate : Click to add a certicate.

• More : Show more elds to ll in or select.

• Secure keystore : Select to use Secure element or T rusted Platform Module 2.0 to securely store the private key . For

more information on which secure keystore to select, go to help.axis.com/en - us/axis - os#cryptographic - support .

• K ey type : Select the default or a different encryption algorithm from the drop - down list to protect the certicate.

The context menu contains:

3 1

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• Certicate information : View an installed certicate’s properties.

• Delete certicate : Delete the certicate.

• Create certicate signing request : Create a certicate signing request to send to a registration authority to apply

for a digital identity certicate.

Secure keystore :

• Secure element (CC EAL6+) : Select to use secure element for secure keystore.

• T rusted Platform Module 2.0 (CC EAL4+, FIPS 140 - 2 Level 2) : Select to use TPM 2.0 for secure keystore.

Network access control and encryption

IEEE 80 2.1x IEEE 80 2.1x is an IEEE standard for port - based network admission control providing secure authentication of wired

and wireless network devices. IEEE 80 2.1x is based on EAP (Extensible Authentication Protocol).T o access a network protected

by IEEE 80 2.1x, network devices must authenticate themselves. The authentication is performed by an authentication server ,

typically a RADIUS server (for example, FreeRADIUS and Microsoft Internet Authentication Server). IEEE 80 2.1AE MACsec IEEE

80 2.1AE MACsec is an IEEE standard for media access control (MAC) security that denes connectionless data condentiality

and integrity for media access independent protocols. Certicates When congured without a CA certicate, server certicate

validation is disabled and the device tries to authenticate itself regardless of what network it is connected to.When using a

certicate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certicates

using EAP - TLS (Extensible Authentication Protocol - T ransport Layer Security).T o allow the device to access a network protected

through certicates, you must install a signed client certicate on the device. Authentication method : Select an EAP type used for

authentication. Client certicate : Select a client certicate to use IEEE 80 2.1x. The authentication server uses the certicate

to validate the client’s identity . CA certicates : Select CA certicates to validate the authentication server’s identity . When no

certicate is selected, the device tries to authenticate itself regardless of what network it is connected to. EAP identity : Enter the

user identity associated with the client certicate. EAPOL version : Select the EAPOL version that is used in the network switch. Use

IEEE 80 2.1x : Select to use the IEEE 80 2.1x protocol.These settings are only available if you use IEEE 80 2.1x PEAP - MSCHAPv2 as

the authentication method:

• P assword : Enter the password for your user identity .

• P eap version : Select the P eap version that is used in the network switch.

• Label : Select 1 to use client EAP encryption; select 2 to use client PEAP encryption. Select the Label that the network

switch uses when using P eap version 1.

These settings are only available if you use IEEE 80 2.1ae MACsec (Static CAK/Pre - Shared K ey) as the authentication method:

• K ey agreement connectivity association key name : Enter the connectivity association name (CKN). It must be 2 to 64

(divisible by 2) hexadecimal characters. The CKN must be manually congured in the connectivity association and

must match on both ends of the link to initially enable MACsec.

• K ey agreement connectivity association key : Enter the connectivity association key (CAK). It should be either 32

or 64 hexadecimal characters long. The CAK must be manually congured in the connectivity association and must

match on both ends of the link to initially enable MACsec.

Prevent brute - force attacks

Blocking : T urn on to block brute - force attacks. A brute - force attack uses trial - and - error to guess login info or encryption

keys. Blocking period : Enter the number of seconds to block a brute - force attack. Blocking conditions : Enter the number of

authentication failures allowed per second before the block starts. Y ou can set the number of failures allowed both on page

level and device level.

Firewall

Activate : T urn on the rewall.

Default P olicy : Select the default state for the rewall.

• Allow: Allows all connections to the device. This option is set by default.

• Deny: Denies all connections to the device.

T o make exceptions to the default policy , you can create rules that allows or denies connections to the device from specic

addresses, protocols, and ports.

• Address : Enter an address in IPv4/IPv6 or CIDR format that you want to allow or deny access to.

• Protocol : Select a protocol that you want to allow or deny access to.

• P ort : Enter a port number that you want to allow or deny access to. Y ou can add a port number between 1 and 65535.

• P olicy : Select the policy of the rule.

: Click to create another rule.

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Add rules: Click to add the rules that you have dened.

• Time in seconds: Set a time limit for testing the rules. The default time limit is set to 300 seconds. T o activate the

rules straight away , set the time to 0 seconds.

• Conrm rules: Conrm the rules and their time limit. If you have set a time limit of more than 1 second, the rules will

be active during this time. If you have set the time to 0 , the rules will be active straight away .

P ending rules : An overview of the latest tested rules that you are yet to conrm.

Note

The rules that have a time limit appear under Active rules until the displayed timer runs out, or until you conrm them. If

you don't conrm them, they will appear under P ending rules once the timer runs out, and the rewall will revert to the

previously dened settings. If you conrm them, they will replace the current active rules.

Conrm rules : Click to activate the pending rules. Active rules : An overview of the rules you are currently running on the device.

: Click to delete an active rule. : Click to delete all rules, both pending and active.

Custom signed AXIS OS certicate

T o install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certicate. The

certicate veries that the software is approved by both the device owner and Axis. The software can only run on a specic device

which is identied by its unique serial number and chip ID. Only Axis can create custom signed AXIS OS certicates, since Axis

holds the key to sign them. Install : Click to install the certicate. Y ou need to install the certicate before you install the

software. The context menu contains:

• Delete certicate : Delete the certicate.

Accounts

Add account : Click to add a new account. Y ou can add up to 1 00 accounts. Account : Enter a unique account name. New

password : Enter a password for the account. P asswords must be 1 to 64 characters long. Only ASCII printable characters (code

32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols. Repeat password : Enter

the same password again. Privileges :

• Administrator : Has full access to all settings. Administrators can also add, update, and remove other accounts.

• Operator : Has access to all settings except:

- All System settings.

• Viewer : Has access to:

- W atch and take snapshots of a video stream.

- W atch and export recordings.

- P an, tilt, and zoom; with PTZ account access.

The context menu contains: Update account : Edit the account properties. Delete account : Delete the account. Y ou can’t

delete the root account.

Anonymous access

Allow anonymous viewing : T urn on to allow anyone access the device as a viewer without logging in with an account. Allow

anonymous PTZ operating : T urn on to allow anonymous users to pan, tilt, and zoom the image.

SSH accounts

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Add SSH account : Click to add a new SSH account.

• Restrict root access : T urn on to restrict functionality that requires root access.

• Enable SSH : T urn on to use SSH service.

Account : Enter a unique account name. New password : Enter a password for the account. P asswords must be 1 to 64 characters

long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation,

and some symbols. Repeat password : Enter the same password again. Comment : Enter a comment (optional). The context

menu contains: Update SSH account : Edit the account properties. Delete SSH account : Delete the account. Y ou can’t delete the

root account.

Virtual host

Add virtual host : Click to add a new virtual host. Enabled : Select to use this virtual host. Server name : Enter the name of

the server . Only use numbers 0 - 9, letters A - Z, and hyphen ( -). P ort : Enter the port the server is connected to. T ype : Select the type

of authentication to use. Select between Basic , Digest , and Open ID . The context menu contains:

• Update : Update the virtual host.

• Delete : Delete the virtual host.

Disabled : The server is disabled.

OpenID Conguration

Important

If you can't use OpenID to sign in, use the Digest or Basic credentials you used when you congured OpenID to sign in.

Client ID : Enter the OpenID username. Outgoing Proxy : Enter the proxy address for the OpenID connection to use a proxy

server . Admin claim : Enter a value for the admin role. Provider URL : Enter the web link for the API endpoint authentication. Format

should be https://[insert URL]/.well - known/openid - conguration Operator claim : Enter a value for the operator role. Require claim :

Enter the data that should be in the token. Viewer claim : Enter the value for the viewer role. Remote user : Enter a value to identify

remote users. This assists to display the current user in the device’s web interface. Scopes : Optional scopes that could be part of

the token. Client secret : Enter the OpenID password Save : Click to save the OpenID values. Enable OpenID : T urn on to close current

connection and allow device authentication from the provider URL.

Events

Rules

A rule denes the conditions that triggers the product to perform an action. The list shows all the currently congured rules in

the product.

Note

Y ou can create up to 256 action rules.

Add a rule : Create a rule. Name : Enter a name for the rule. W ait between actions : Enter the minimum time (hh:mm:ss)

that must pass between rule activations. It is useful if the rule is activated by , for example, day - night mode conditions, to avoid

that small light changes during sunrise and sunset activate the rule repeatedly . Condition : Select a condition from the list. A

condition must be met for the device to perform an action. If multiple conditions are dened, all of them must be met to trigger

the action. For information about specic conditions, see Get started with rules for events . Use this condition as a trigger : Select

to make this rst condition function only as a starting trigger . It means that once the rule is activated, it remains active for as long

as all the other conditions are met, no matter the state of the rst condition. If you don’t select this option, the rule will simply be

active whenever all the conditions are met. Invert this condition : Select if you want the condition to be the opposite of your

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selection. Add a condition : Click to add an additional condition. Action : Select an action from the list and enter its

required information. For information about specic actions, see Get started with rules for events .

Recipients

Y ou can set up your device to notify recipients about events or send les.

Note

If you set up your device to use FTP or SFTP , don’t change or remove the unique sequence number that’s added to the le

names. If you do that, only one image per event can be sent.

The list shows all the recipients currently congured in the product, along with information about their conguration.

Note

Y ou can create up to 20 recipients.

Add a recipient : Click to add a recipient. Name : Enter a name for the recipient. T ype : Select from the list:

• FTP

- Host : Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is

specied under System > Network > IPv4 and IPv6 .

- P ort : Enter the port number used by the FTP server . The default is 2 1.

- Folder : Enter the path to the directory where you want to store les. If this directory doesn’t already exist

on the FTP server , you will get an error message when uploading les.

- Username : Enter the username for the login.

- P assword : Enter the password for the login.

- Use temporary le name : Select to upload les with temporary , automatically generated lenames. The

les get renamed to the desired names when the upload completes. If the upload is aborted/interrupted,

you don’t get any corrupt les. However , you probably still get the temporary les. This way you know

that all les that have the desired name are correct.

- Use passive FTP : Under normal circumstances, the product simply requests the target FTP server to open the

data connection. The device actively initiates both the FTP control and data connections to the target server .

This is normally needed if there is a rewall between the device and the target FTP server .

• HTTP

- URL : Enter the network address to the HTTP server and the script that will handle the request. For example,

http://192.168.254.1 0/cgi - bin/notify .cgi.

- Username : Enter the username for the login.

- P assword : Enter the password for the login.

- Proxy : T urn on and enter the required information if a proxy server must be passed to connect to the HTTP

server .

• HTTPS

- URL : Enter the network address to the HTTPS server and the script that will handle the request. For example,

https://192.168.254.1 0/cgi - bin/notify .cgi.

- V alidate server certicate : Select to validate the certicate that was created by HTTPS server .

- Username : Enter the username for the login.

- P assword : Enter the password for the login.

- Proxy : T urn on and enter the required information if a proxy server must be passed to connect to the HTTPS

server .

• Network storage

Y ou can add network storage such as NAS (network - attached storage) and use it as a recipient to store les. The les

are stored in the Matroska (MKV) le format.

- Host : Enter the IP address or hostname for the network storage.

- Share : Enter the name of the share on the host.

- Folder : Enter the path to the directory where you want to store les.

- Username : Enter the username for the login.

- P assword : Enter the password for the login.

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• SFTP

- Host : Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is

specied under System > Network > IPv4 and IPv6 .

- P ort : Enter the port number used by the SFTP server . The default is 22.

- Folder : Enter the path to the directory where you want to store les. If this directory doesn’t already exist on

the SFTP server , you will get an error message when uploading les.

- Username : Enter the username for the login.

- P assword : Enter the password for the login.

- SSH host public key type (MD5) : Enter the ngerprint of the remote host’s public key (a 32 - digit

hexadecimal string). The SFTP client supports SFTP servers using SSH - 2 with RSA, DSA, ECDSA, and ED255 19

host key types. RSA is the preferred method during negotiation, followed by ECDSA, ED255 19, and DSA. Make

sure to enter the right MD5 host key that is used by your SFTP server . While the Axis device supports both

MD5 and SHA - 256 hash keys, we recommend using SHA - 256 due to stronger security over MD5. For more

information on how to congure an SFTP server with an Axis device, go to the AXIS OS P ortal .

- SSH host public key type (SHA256) : Enter the ngerprint of the remote host’s public key (a 43 - digit Base64

encoded string). The SFTP client supports SFTP servers using SSH - 2 with RSA, DSA, ECDSA, and ED255 19 host

key types. RSA is the preferred method during negotiation, followed by ECDSA, ED255 19, and DSA. Make

sure to enter the right MD5 host key that is used by your SFTP server . While the Axis device supports both

MD5 and SHA - 256 hash keys, we recommend using SHA - 256 due to stronger security over MD5. For more

information on how to congure an SFTP server with an Axis device, go to the AXIS OS P ortal .

- Use temporary le name : Select to upload les with temporary , automatically generated lenames. The

les get renamed to the desired names when the upload completes. If the upload is aborted or interrupted,

you don’t get any corrupt les. However , you probably still get the temporary les. This way , you know

that all les that have the desired name are correct.

• SIP or VMS :

SIP : Select to make a SIP call.

VMS : Select to make a VMS call.

- From SIP account : Select from the list.

- T o SIP address : Enter the SIP address.

- T est : Click to test that your call settings works.

• Email

- Send email to : Enter the email address to send emails to. T o enter multiple addresses, use commas to

separate them.

- Send email from : Enter the email address of the sending server .

- Username : Enter the username for the mail server . Leave this eld empty if the mail server does not

require authentication.

- P assword : Enter the password for the mail server . Leave this eld empty if the mail server does not require

authentication.

- Email server (SMTP) : Enter the name of the SMTP server , for example, smtp.gmail.com, smtp.mail.yahoo.com.

- P ort : Enter the port number for the SMTP server , using values in the range 0 - 65535. The default value is 587.

- Encryption : T o use encryption, select either SSL or TLS.

- V alidate server certicate : If you use encryption, select to validate the identity of the device. The certicate

can be self - signed or issued by a Certicate Authority (CA).

- POP authentication : T urn on to enter the name of the POP server , for example, pop.gmail.com.

Note

Some email providers have security lters that prevent users from receiving or viewing large amount of

attachments, from receiving scheduled emails and similar . Check the email provider's security policy to avoid

your email account being locked or missing out on your expected emails.

• T CP

- Host : Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is

specied under System > Network > IPv4 and IPv6 .

- P ort : Enter the port number used to access the server .

T est : Click to test the setup. The context menu contains: View recipient : Click to view all the recipient details. Copy

recipient : Click to copy a recipient. When you copy , you can make changes to the new recipient. Delete recipient : Click to delete

the recipient permanently .

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Schedules

Schedules and pulses can be used as conditions in rules. The list shows all the schedules and pulses currently congured in the

product, along with information about their conguration. Add schedule : Click to create a schedule or pulse.

Manual triggers

Y ou can use the manual trigger to manually trigger a rule. The manual trigger can, for example, be used to validate actions

during product installation and conguration.

MQTT

MQTT (Message Queuing T elemetry T ransport) is a standard messaging protocol for the Internet of Things (IoT). It was designed for

simplied IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and

minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the

device to systems which are not video management software (VMS).Set up the device as an MQTT client. MQTT communication is

based on two entities, the clients and the broker . The clients can send and receive messages. The broker is responsible for routing

messages between clients.Y ou can learn more about MQTT in AXIS OS P ortal .

ALPN

ALPN is a TLS/SSL extension that allows for the selection of an application protocol during the handshake phase of the connection

between the client and server . This is used to enable MQTT trafc over the same port that is used for other protocols, such as HTTP .

In some cases, there might not be a dedicated port open for MQTT communication. A solution in such cases is to use ALPN to

negotiate the use of MQTT as the application protocol on a standard port, allowed by the rewalls.

MQTT client

Connect : T urn on or off the MQTT client. Status : Shows the current status of the MQTT client. BrokerHost : Enter the hostname or

IP address of the MQTT server . Protocol : Select which protocol to use. P ort : Enter the port number .

• 1883 is the default value for MQTT over T CP

• 8883 is the default value for MQTT over SSL

• 80 is the default value for MQTT over W ebSocket

• 443 is the default value for MQTT over W ebSocket Secure

ALPN protocol : Enter the ALPN protocol name provided by your MQTT broker provider . This is only applicable with MQTT over SSL

and MQTT over W ebSocket Secure. Username : Enter the username that the client will use to access the server . P assword : Enter

a password for the username. Client ID : Enter a client ID. The client identier is sent to the server when the client connects to

it. Clean session : Controls the behavior at connection and disconnection time. When selected, the state information is discarded at

connect and disconnect. HTTP proxy : A URL with a maximum length of 255 bytes. Y ou can leave the eld empty if you don't want

to use an HTTP proxy . HTTPS proxy : A URL with a maximum length of 255 bytes. Y ou can leave the eld empty if you don't want to

use an HTTPS proxy . K eep alive interval : Enables the client to detect when the server is no longer available without having to wait

for the long T CP/IP timeout. Timeout : The time interval in seconds to allow a connect to complete. Default value: 60 Device topic

prex : Used in the default values for the topic in the connect message and L WT message on the MQTT client tab , and in the

publication conditions on the MQTT publication tab . Reconnect automatically : Species whether the client should reconnect

automatically after a disconnect. Connect message Species if a message should be sent out when a connection is established. Send

message : T urn on to send messages. Use default : T urn off to enter your own default message. T opic : Enter the topic for the default

message. P ayload : Enter the content for the default message. Retain : Select to keep the state of client on this T opicQoS : Change

the QoS layer for the packet ow . Last Will and T estament message The Last Will T estament (L WT) lets a client provide a testament

along with its credentials when connecting to the broker . If the client disconnects ungracefully at some point later (maybe because

his power source died), it can let the broker deliver a message to other clients. This L WT message has the same form as an ordinary

message and gets routed via the same mechanics. Send message : T urn on to send messages. Use default : T urn off to enter your

own default message. T opic : Enter the topic for the default message. P ayload : Enter the content for the default message. Retain :

Select to keep the state of client on this T opicQoS : Change the QoS layer for the packet ow .

MQTT publication

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Use default topic prex : Select to use the default topic prex, that is dened in the device topic prex in the MQTT client

tab . Include topic name : Select to include the topic that describes the condition in the MQTT topic. Include topic namespaces :

Select to include ONVIF topic namespaces in the MQTT topic. Include serial number : Select to include the device’s serial number in

the MQTT payload. Add condition : Click to add a condition. Retain : Denes which MQTT messages are sent as retained.

• None : Send all messages as non - retained.

• Property : Send only stateful messages as retained.

• All : Send both stateful and stateless messages as retained.

QoS : Select the desired level for the MQTT publication.

MQTT subscriptions

Add subscription : Click to add a new MQTT subscription. Subscription lter : Enter the MQTT topic that you want to

subscribe to. Use device topic prex : Add the subscription lter as prex to the MQTT topic. Subscription type :

• Stateless : Select to convert MQTT messages into a stateless message.

• Stateful : Select to convert MQTT messages into a condition. The payload is used as the state.

QoS : Select the desired level for the MQTT subscription.

MQTT overlays

Note

Connect to an MQTT broker before you add MQTT overlay modiers.

Add overlay modier : Click to add a new overlay modier . T opic lter : Add the MQTT topic that contains the data you want

to show in the overlay . Data eld : Specify the key for the message payload that you want to show in the overlay , assuming the

message is in JSON format.

Modier : Use the resulting modier when you create the overlay .

• Modiers that start with #XMP show all of the data received from the topic.

• Modiers that start with #XMD show the data specied in the data eld.

Storage

Network storage

Ignore : T urn on to ignore network storage. Add network storage : Click to add a network share where you can save recordings.

• Address : Enter the IP address or host name of the host server , typically a NAS (network - attached storage). W e

recommend you to congure the host to use a xed IP address (not DHCP since a dynamic IP address can change) or

that you use DNS. Windows SMB/CIFS names are not supported.

• Network share : Enter the name of the shared location on the host server . Several Axis devices can use the same

network share since each device gets its own folder .

• User : If the server requires a login, enter the username. T o log in to a specic domain server , type

DOMAIN\username .

• P assword : If the server requires a login, enter the password.

• SMB version : Select the SMB storage protocol version to connect to the NAS. If you select Auto , the device tries

to negotiate one of the secure versions SMB: 3.0 2, 3.0, or 2.1. Select 1.0 or 2.0 to connect to older NAS that don’t

support higher versions. Y ou can read more about SMB support in Axis devices here .

• Add share without testing : Select to add the network share even if an error is discovered during the connection test.

The error can be, for example, that you didn’t enter a password even though the server requires one.

Remove network storage : Click to unmount, unbind, and remove the connection to the network share. This removes all settings

for the network share. Unbind : Click to unbind and disconnect the network share.

Bind : Click to bind and connect the network share. Unmount : Click to unmount the network share.

Mount : Click to mount the network share. Write protect : T urn on to stop writing to the network share and protect recordings from

being removed. Y ou can’t format a write - protected network share. Retention time : Select how long to keep recordings, to limit

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the amount of old recordings, or to comply with regulations regarding data storage. If the network storage becomes full, old

recordings are removed before the selected time period passes. T ools

• T est connection : T est the connection to the network share.

• Format : Format the network share, for example, when you need to quickly erase all data. CIFS is the available

le system option.

Use tool : Click to activate the selected tool.

Onboard storage

Important

Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD

card before you remove it.

Unmount : Click to safely remove the SD card. Write protect : T urn on to stop writing to the SD card and protect recordings from

being removed. Y ou can’t format a write - protected SD card. Autoformat : T urn on to automatically format a newly inserted SD

card. It formats the le system into ext4. Ignore : T urn on to stop storing recordings on the SD card. When you ignore the SD card,

the device no longer recognizes that the card exists. The setting is only available for administrators. Retention time : Select how

long to keep recordings, to limit the amount of old recordings, or to comply with regulations regarding data storage. If the SD card

becomes full, old recordings are removed before the selected time period has passed. T ools

• Check : Check for errors on the SD card. This only works for the ext4 le system.

• Repair : Repair errors in the ext4 le system. T o repair an SD card with the VFA T le system, eject the SD card, insert it

in a computer , and perform a disk repair .

• Format : Format the SD card, for example, when you need to change the le system or quickly erase all data. VFA T

and ext4 are the two available le system options. The recommended format is ext4, due to its resilience against

data loss if the card is ejected or if there is an abrupt power loss. However , you need a third - party ext4 driver or

application to access the le system from Windows®.

• Encrypt : Use this tool to format the SD card and enable encryption. Encrypt deletes all data stored on the SD card.

After using Encrypt , the data that’s stored on the SD card is protected using encryption.

• Decrypt : Use this tool to format the SD card without encryption. Decrypt deletes all data stored on the SD card. After

using Decrypt , the data that’s stored on the SD card is not protected using encryption.

• Change password : Change the password required to encrypt the SD card.

Use tool : Click to activate the selected tool.

W ear trigger : Set a value for the SD card wear level at which you want to trigger an action. The wear level ranges from 0–200%.

A new SD card that has never been used has a wear level of 0%. A wear level of 1 00% indicates that the SD card is close to

its expected lifetime. When the wear - level reaches 200%, there is a high risk of the SD card malfunctioning. W e recommend

setting the wear trigger between 80–90%. This gives you time to download any recordings as well as replace the SD card in

time before it potentially wears out. The wear trigger allows you to set up an event and get a notication when the wear

level reaches your set value.

Stream proles

A stream prole is a group of settings that affect the video stream. Y ou can use stream proles in different situations, for example,

when you create events and use rules to record.

Add stream prole : Click to create a new stream prole. Preview : A preview of the video stream with the stream

prole settings you select. The preview updates when you change the settings on the page. If your device has different

view areas, you can change the view area in the drop - down in the bottom left corner of the image. Name : Add a name for

your prole. Description : Add a description of your prole. Video codec : Select the video codec that should apply for the

prole. Resolution : See for a description of this setting. Frame rate : See for a description of this setting. Compression : See for

a description of this setting. Zipstream : See for a description of this setting. Optimize for storage : See for a

description of this setting. Dynamic FPS : See for a description of this setting. Dynamic GOP : See for a description

of this setting. Mirror : See for a description of this setting. GOP length : See for a description of this setting. Bitrate

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control : See for a description of this setting. Include overlays : Select what type of overlays to include. See for information

about how to add overlays. Include audio : See for a description of this setting.

ONVIF

ONVIF accounts

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end - users, integrators,

consultants, and manufacturers to take advantage of the possibilities offered by network video technology . ONVIF enables

interoperability between different vendor products, increased exibility , reduced cost and future - proof systems.

When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all

ONVIF communication with the device. For more information see the Axis Developer Community at axis.com .

Add accounts : Click to add a new ONVIF account. Account : Enter a unique account name. New password : Enter a password

for the account. P asswords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the

password, for example, letters, numbers, punctuation, and some symbols. Repeat password : Enter the same password again. Role :

• Administrator : Has full access to all settings. Administrators can also add, update, and remove other accounts.

• Operator : Has access to all settings except:

- All System settings.

- Adding apps.

• Media account : Allows access to the video stream only .

The context menu contains: Update account : Edit the account properties. Delete account : Delete the account. Y ou can’t

delete the root account.

ONVIF media proles

An ONVIF media prole consists of a set of congurations that you can use to change media stream settings. Y ou can create new

proles with your own set of congurations or use precongured proles for a quick setup.

Add media prole : Click to add a new ONVIF media prole. Prole name : Add a name for the media prole. Video source :

Select the video source for your conguration.

• Select conguration : Select a user - dened conguration from the list. The congurations in the drop - down list

correspond to the device's video channels, including multiviews, view areas and virtual channels.

Video encoder : Select the video encoding format for your conguration.

• Select conguration : Select a user - dened conguration from the list and adjust the encoding settings. The

congurations in the drop - down list act as identiers/names of the video encoder conguration. Select user 0 to 15

to apply your own settings, or select one of the default users if you want to use predened settings for a specic

encoding format.

Note

Enable audio in the device to get the option to select an audio source and audio encoder conguration.

Audio source : Select the audio input source for your conguration.

• Select conguration : Select a user - dened conguration from the list and adjust the audio settings. The

congurations in the drop - down list correspond to the device's audio inputs. If the device has one audio input, it's

user0. If the device has several audio inputs, there will be additional users in the list.

Audio encoder : Select the audio encoding format for your conguration.

• Select conguration : Select a user - dened conguration from the list and adjust the audio encoding settings. The

congurations in the drop - down list act as identiers/names of the audio encoder conguration.

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Audio decoder : Select the audio decoding format for your conguration.

• Select conguration : Select a user - dened conguration from the list and adjust the settings. The congurations in

the drop - down list act as identiers/names of the conguration.

Audio output : Select the audio output format for your conguration.

• Select conguration : Select a user - dened conguration from the list and adjust the settings. The congurations in

the drop - down list act as identiers/names of the conguration.

Metadata : Select the metadata to include in your conguration.

• Select conguration : Select a user - dened conguration from the list and adjust the metadata settings. The

congurations in the drop - down list act as identiers/names of the metadata conguration.

PTZ : Select the PTZ settings for your conguration.

• Select conguration : Select a user - dened conguration from the list and adjust the PTZ settings. The congurations

in the drop - down list correspond to the device's video channels with PTZ support.

Create : Click to save your settings and create the prole. Cancel : Click to cancel the conguration and clear all settings. prole_x :

Click on the prole name to open and edit the precongured prole.

Analytics metadata

Metadata producers

Lists the apps that stream metadata and the channels they use.

Producer : The app that produces the metadata. Below the app is a list of the types of metadata the app streams from the

device. Channel : The channel that the app uses. Select to enable the metadata stream. Deselect for compatibility or resource

management reasons.

Detectors

Camera tampering

The camera tampering detector generates an alarm when the scene changes, for example, when the lens is covered, sprayed

or severely put out of focus, and the time in T rigger delay has passed. The tampering detector only activates when the camera

has not moved for at least 1 0 seconds. During this period, the detector sets up a scene model to use as a comparison to detect

tampering in current images. For the scene model to be set up properly , make sure that the camera is in focus, the lighting

conditions are correct, and the camera doesn’t point at a scene that lacks contours, for example, a blank wall. Camera tampering

can be used as a condition to trigger actions.

T rigger delay : Enter the minimum time that the tampering conditions must be active before the alarm triggers. This can help

prevent false alarms for known conditions that affect the image. T rigger on dark images : It is very difcult to generate alarms

when the camera lens is sprayed, since it is impossible to distinguish that event from other situations where the image turns dark

in a similar way , for example, when the lighting conditions change. T urn on this parameter to generate alarms for all cases where

the image turns dark. When it’s turned off, the device doesn’t generate any alarm when the image turns dark.

Note

For detection of tampering attempts in static and non - crowded scenes.

P ower meter

Energy usage

Shows the current power usage, average power usage, maximum power usage, and power consumption over time. The

context menu contains:

• Export : Click to export the chart data.

4 1

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Edge - to - edge

P airing

P airing allows you to use a compatible Axis network speaker or microphone as if it’s part of the camera. Once paired, the network

speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone

will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.

Important

For this feature to work with a video management software (VMS), you must rst pair the camera with the speaker or

microphone, then add the camera to your VMS.

Set a 'W ait between actions (hh:mm:ss)' limit in the event rule when you use a network paired audio device in an event

rule with 'Audio detection' as condition and 'Play audio clip' as action. This will help you avoid a looping detection if the

capturing microphone picks up audio from the speaker .

Address : Enter host name or IP address to the network speaker . Username : Enter username. P assword : Enter password for the

user . Speaker pairing : Select to pair a network speaker . Microphone pairing : Select to pair a microphone. Clear elds :

Click to clear all elds. Connect : Click to establish connection to the speaker or microphone.

Logs

Reports and logs

Reports

• View the device server report : View information about the product status in a pop - up window . The Access Log is

automatically included in the Server Report.

• Download the device server report : It creates a .zip le that contains a complete server report text le in UTF–8

format, as well as a snapshot of the current live view image. Always include the server report .zip le when you

contact support.

• Download the crash report : Download an archive with detailed information about the server's status. The crash report

contains information that is in the server report as well as detailed debug information. This report might contain

sensitive information such as network traces. It can take several minutes to generate the report.

Logs

• View the system log : Click to show information about system events such as device startup, warnings, and critical

messages.

• View the access log : Click to show all failed attempts to access the device, for example, when a wrong login

password is used.

Network trace

Important

A network trace le might contain sensitive information, for example certicates or passwords.

A network trace le can help you troubleshoot problems by recording activity on the network. T race time : Select the duration of

the trace in seconds or minutes, and click Download .

Remote system log

Syslog is a standard for message logging. It allows separation of the software that generates messages, the system that stores them,

and the software that reports and analyzes them. Each message is labeled with a facility code, which indicates the software

type generating the message, and assigned a severity level.

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Server : Click to add a new server . Host : Enter the hostname or IP address of the server . Format : Select which syslog

message format to use.

• Axis

• RFC 3 164

• RFC 5424

Protocol : Select the protocol to use:

• UDP (Default port is 5 14)

• T CP (Default port is 60 1)

• TLS (Default port is 65 14)

P ort : Edit the port number to use a different port. Severity : Select which messages to send when triggered. CA certicate set :

See the current settings or add a certicate.

Plain cong

Plain cong is for advanced users with experience of Axis device conguration. Most parameters can be set and edited from

this page.

Maintenance

Restart : Restart the device. This does not affect any of the current settings. Running applications restart automatically . Restore :

Return most settings to the factory default values. Afterwards you must recongure the device and apps, reinstall any apps that

didn’t come preinstalled, and recreate any events and presets.

Important

The only settings saved after restore are:

• Boot protocol (DHCP or static)

• Static IP address

• Default router

• Subnet mask

• 80 2.1X settings

• O3C settings

• DNS server IP address

Factory default : Return all settings to the factory default values. Afterwards you must reset the IP address to make the device

accessible.

Note

All Axis device software is digitally signed to ensure that you only install veried software on your device. This further

increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis

Edge V ault” at axis.com .

AXIS OS upgrade : Upgrade to a new AXIS OS version. New releases can contain improved functionality , bug xes, and completely

new features. W e recommend you to always use the latest AXIS OS release. T o download the latest release, go to axis.com/support .

When you upgrade, you can choose between three options:

• Standard upgrade : Upgrade to the new AXIS OS version.

• Factory default : Upgrade and return all settings to the factory default values. When you choose this option, you can’t

revert to the previous AXIS OS version after the upgrade.

• Autorollback : Upgrade and conrm the upgrade within the set time. If you don’t conrm, the device reverts to the

previous AXIS OS version.

AXIS OS rollback : Revert to the previously installed AXIS OS version.

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Long - distance connections

This product supports ber - optic cable installations through a media converter . Fiber - optic cable installations offer a number

of benets such as:

• Long - distance connection

• High speed

• Long lifetime

• Large capacity of data transmission

• Electromagnetic interference immunity

Find out more about ber - optic cable installations in the white paper “Long distance surveillance - Fiber - optic communication in

network video” at axis.com/learning/white - papers .

For information about how to install the media converter see the Installation Guide for this product.

View area

A view area is a cropped part of the full view . Y ou can stream and store view areas instead of the full view to minimize bandwidth

and storage needs. If you enable PTZ for a view area, you can pan, tilt and zoom within it. By using view areas you can remove parts

of the full view , for example, the sky .

When you set up a view area, we recommend you to set the video stream resolution to the same size as or smaller than the view area

size. If you set the video stream resolution larger than the view area size it implies digitally scaled up video after sensor capture,

which requires more bandwidth without adding image information.

Capture modes

A capture mode is a preset conguration that denes how the camera captures images. The capture mode setting can affect the

camera’s eld of view and aspect ratio. The shutter speed can also be affected, which in turn affects the light sensitivity .

The lower resolution capture mode might be sampled from the original resolution, or it might be cropped out from the original, in

which case the eld of view could also be affected.

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The image shows how the eld of view and aspect ratio can change between two different capture modes.

What capture mode to choose depends on the requirements for the frame rate and resolution of the specic surveillance setup. For

specications about available capture modes, see the product’s datasheet at axis.com .

Privacy masks

A privacy mask is a user - dened area that prevents users from viewing a part of the monitored area. In the video stream, privacy

masks appear as blocks of solid color .

Y ou’ll see the privacy mask on all snapshots, recorded video, and live streams.

Y ou can use the VAPIX® application programming interface (API) to hide the privacy masks.

Important

If you use multiple privacy masks it may affect the product’s performance.

Y ou can create several privacy masks. Each mask can have 3 to 1 0 anchor points.

Overlays

Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp,

or during product installation and conguration. Y ou can add either text or an image.

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P an, tilt, and zoom (PTZ)

Guard tours

A guard tour displays the video stream from different preset positions either in a predetermined or random order , and for congurable

periods of time. Once started, a guard tour continues to run until stopped, even when there are no clients (web browsers) viewing the

images.

Note

The pause between successive guard tours is at least 1 0 minutes, and the xed minimum viewing time is 1 0 seconds.

Streaming and storage

Video compression formats

Decide which compression method to use based on your viewing requirements, and on the properties of your network. The

available options are:

Motion JPEG

Motion JPEG, or MJPEG, is a digital video sequence that is made up of a series of individual JPEG images. These images are then

displayed and updated at a rate sufcient to create a stream that shows constantly updated motion. For the viewer to perceive motion

video the rate must be at least 16 image frames per second. Full motion video is perceived at 30 (NTSC) or 25 (P AL) frames per second.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image

contained in the stream.

H.264 or MPEG - 4 P art 1 0/A VC

Note

H.264 is a licensed technology . The Axis product includes one H.264 viewing client license. T o install additional unlicensed

copies of the client is prohibited. T o purchase additional licenses, contact your Axis reseller .

H.264 can, without compromising image quality , reduce the size of a digital video le by more than 80% compared to the Motion

JPEG format and by as much as 50% compared to older MPEG formats. This means that less network bandwidth and storage space

are required for a video le. Or seen another way , higher video quality can be achieved for a given bitrate.

H.265 or MPEG - H P art 2/HEVC

H.265 can, without compromising image quality , reduce the size of a digital video le by more than 25% compared to H.264.

Note

• H.265 is licensed technology . The Axis product includes one H.265 viewing client license. Installing additional unlicensed

copies of the client is prohibited. T o purchase additional licenses, contact your Axis reseller .

• Most web browsers don’t support H.265 decoding and because of this the camera doesn’t support it in its web interface.

Instead you can use a video management system or application supporting H.265 decoding.

How do Image, Stream, and Stream prole settings relate to each other?

The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab , it

immediately affects all video streams and recordings.

The Stream tab contains settings for video streams. Y ou get these settings if you request a video stream from the product and don’t

specify for example resolution, or frame rate. When you change the settings in the Stream tab , it doesn’t affect ongoing streams, but

it will take effect when you start a new stream.

The Stream proles settings override the settings from the Stream tab . If you request a stream with a specic stream prole, the

stream contains the settings of that prole. If you request a stream without specifying a stream prole, or request a stream prole

that doesn't exist in the product, the stream contains the settings from the Stream tab .

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Bitrate control

Bitrate control helps you to manage the bandwidth consumption of your video stream.

V ariable bitrate (VBR)

V ariable bitrate allows the bandwidth consumption to vary depending on the level of activity in the scene. The more activity ,

the more bandwidth you need. With variable bitrate you are guaranteed constant image quality , but you need to make sure

you have storage margins.

Maximum bitrate (MBR)

Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. Y ou might see a decline in image quality or

frame rate as the instantaneous bitrate is kept below the specied target bitrate. Y ou can choose to prioritize either image quality

or frame rate. W e recommend that you congure the target bitrate to a higher value than the expected bitrate. This gives you a

margin in case there is a high level of activity in the scene.

T arget bitrate

Average bitrate (ABR)

With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specied target

and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity , compared to static

scenes. Y ou are more likely to get better image quality when in scenes with a lot of activity if you use the average bitrate option. Y ou

can dene the total storage required to store the video stream for a specied amount of time (retention time) when image quality is

adjusted to meet the specied target bitrate. Specify the average bitrate settings in one of the following ways:

• T o calculate the estimated storage need, set the target bitrate and the retention time.

• T o calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator .

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kbit/s

T arget bitrate

Actual average bitrate

Y ou can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.

kbit/s

T arget bitrate

Actual average bitrate

Edge - to - edge technology

Edge - to - edge is a technology that makes IP devices communicate directly with each other . It offers smart pairing functionality

between, for example, Axis cameras and Axis audio or radar products.

For more information about the technology , go to axis.com/learning/white - papers and see the white paper “Edge - to - edge”.

Speaker pairing

Edge - to - edge speaker pairing allows you to use a compatible Axis network speaker as if it’s part of your camera. Once paired, the

speaker's features are integrated in the camera's web interface and the network speaker acts as an audio out device where you

can play audio clips and transmit sound through the camera.

The camera will identify itself to the VMS as a camera with integrated audio output and redirect any played audio to the speaker .

Applications

With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that

makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the

device, available for download for free, or for a license fee.

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T o nd the user manuals for Axis applications, go to help.axis.com .

AXIS P eople Counter

AXIS P eople Counter is an analytic application that you can install on a network camera. Y ou can use the application to count how

many people pass through an entrance, in what direction they pass, and if more than one person passes during a predened interval.

Y ou can also use it to estimate how many people are currently occupying an area, and the average visiting time.

The application runs embedded in the camera which means you don’t need a dedicated computer to run the application.

AXIS P eople Counter is suitable for any indoor environment, like stores, libraries, or gyms.

How does estimating occupancy work?

Y ou can use the application to estimate occupancy in areas with one or several entrances and exits. Each entrance and exit needs to be

equipped with a network camera with AXIS P eople Counter installed. If there are several cameras, they communicate with each other

over the network in a primary and secondary concept. The primary camera continuously fetches data from the secondary cameras and

presents the data in the live view . Every fteen minutes, the primary camera sends the statistical data to AXIS Store Data Manager .

Consequently , the reports generated from AXIS Store Data Manager can present the data in a minimum of 15 minutes time interval.

AXIS Blocked View Detection

AXIS Blocked View Detection is an application that triggers an alarm if tampering of the camera is detected, for example, if the

lens is covered or sprayed.

For optimal performance, we recommend that the camera view contains objects, patterns or lines that can be detected.

Ideal scene

Avoid large areas of oor , walls and ceiling with few objects.

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Not ideal scene

Y ou can set the trigger level by adjusting the sensitivity and change ratio of the tampering detection.

AXIS Object Analytics

AXIS Object Analytics is an analytic application that comes preinstalled on the camera. It detects objects that move in the scene and

classies them as, for example, humans or vehicles. Y ou can set up the application to send alarms for different types of objects. T o

nd out more about how the application works, see AXIS Object Analytics user manual .

AXIS Image Health Analytics

AXIS Image Health Analytics is an AI - based application that can be used to detect image degradations or tampering attempts. The

application analyzes and learns the behavior of the scene to detect blurriness or underexposure in the image, or to detect an

obstructed or redirected view . Y ou can set up the application to send events for any of these detections, and trigger actions

through the camera’s event system or third - party software.

T o nd out more about how the application works, see AXIS Image Health Analytics user manual .

Metadata visualization

Analytics metadata is available for moving objects in the scene. Supported object classes are visualized in the video stream through a

bounding box surrounding the object, along with information about the object type and condence level of the classication. T o

learn more about how to congure and consume analytics metadata, see AXIS Scene Metadata integration guide .

Cybersecurity

For product - specic information about cybersecurity , see the product's datasheet at axis.com.

For in - depth information about cybersecurity in AXIS OS, read the AXIS OS Hardening guide .

Axis Edge V ault

Axis Edge V ault provides a hardware - based cybersecurity platform that safeguards the Axis device. It offers features to guarantee the

device’s identity and integrity and to protect your sensitive information from unauthorized access. It builds on a strong foundation of

cryptographic computing modules (secure element and TPM) and SoC security (TEE and secure boot), combined with expertise in

edge device security .

Signed OS

Signed OS is implemented by the software vendor signing the AXIS OS image with a private key . When the signature is attached

to the operating system, the device will validate the software before installing it. If the device detects that the integrity of the

software is compromised, the AXIS OS upgrade will be rejected.

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Secure boot

Secure boot is a boot process that consists of an unbroken chain of cryptographically validated software, starting in immutable

memory (boot ROM). Being based on the use of signed OS, secure boot ensures that a device can boot only with authorized software.

Secure keystore

A tamper - protected environment for the protection of private keys and secure execution of cryptographic operations. It prevents

unauthorized access and malicious extraction in the event of a security breach. Depending on security requirements, an Axis device

can have either one or multiple hardware - based cryptographic computing modules, which provide a hardware - protected secure

keystore. Depending on security requirements, an Axis device can have either one or multiple hardware - based cryptographic

computing modules, like a TPM 2.0 (T rusted Platform Module) or a secure element, and/or a TEE (T rusted Execution Environment),

which provide a hardware - protected secure keystore. Furthermore, selected Axis products feature a FIPS 140 - 2 Level 2 - certied

secure keystore.

Axis device ID

Being able to verify the origin of the device is key to establishing trust in the device identity . During production, devices with

Axis Edge V ault are assigned a unique, factory - provisioned, and IEEE 80 2.1AR - compliant Axis device ID certicate. This works

like a passport to prove the origin of the device. The device ID is securely and permanently stored in the secure keystore as a

certicate signed by Axis root certicate. The device ID can be leveraged by the customer’s IT infrastructure for automated secure

device onboarding and secure device identication

Signed video

Signed video ensures that video evidence can be veried as untampered without proving the chain of custody of the video le. Each

camera uses its unique video signing key , which is securely stored in the secure keystore, to add a signature into the video stream.

When the video is played, the le player shows whether the video is intact. Signed video makes it possible to trace the video back to

the camera origin and veries that the video has not been tampered with after it left the camera.

Encrypted le system

The secure keystore prevents the malicious exltration of information and prevents conguration tampering by enforcing strong

encryption upon the le system. This ensures no data stored in the le system can be extracted or tampered with when the device is

not in use, unauthenticated access to the device is achieved and/or the Axis device is stolen. During the secure boot process, the

read - write lesystem is decrypted and can be mounted and used by the Axis device.

T o learn more about the cybersecurity features in Axis devices, go to axis.com/learning/white - papers and search for cybersecurity .

Axis security notication service

Axis provides a notication service with information about vulnerability and other security related matters for Axis devices. T o receive

notications, you can subscribe at axis.com/security - notication - service .

Vulnerability management

T o minimize customers' risk of exposure, Axis, as a Common Vulnerability and Exposures (CVE) numbering authority (CNA) , follows

industry standards to manage and respond to discovered vulnerabilities in our devices, software, and services. For more information

about Axis vulnerability management policy , how to report vulnerabilities, already disclosed vulnerabilities, and corresponding

security advisories, see axis.com/vulnerability - management .

Secure operation of Axis devices

Axis devices with factory default settings are pre - congured with secure default protection mechanisms. W e recommend using more

security conguration when installing the device. T o nd out more about Axis hardening guides and other cyber security related

documentation, go to axis.com/support/cybersecurity/resources .

5 1

AXIS M31 Dome Camera Series

Speciﬁcations

Product overview

P art number (P/N) & Serial number S/N

Network Connector (P oE)

SD card slot

Status indicator LED

Control button

P an lock screw

Tilt lock screw

Rotate ring

LED indicators

Status LED

Indication

Unlit

Connection and normal operation.

Green Shows steady green for 1 0 seconds for normal operation after startup completed.

Amber

Steady during startup. Flashes during device software upgrade or reset to factory default.

Amber/Red Flashes amber/red if network connection is unavailable or lost.

Red Device software upgrade failure.

Network LED Indication

Green

Steady for connection to a 1 00 Mbit/s network. Flashes for network activity .

AXIS M31 Dome Camera Series

Speciﬁcations

Amber

Steady for connection to a 1 0 Mbit/s network. Flashes for network activity .

Unlit No network connection.

Status LED behavior for focus assistant

The status LED ashes when the Focus Assistant is active.

Color

Indication

Red The image is out of focus.

Adjust the lens.

Amber The image is close to focus.

The lens needs ne tuning.

Green

The image is in focus.

SD card slot

NO NO

TICE TICE

TICE

• Risk of damage to SD card. Don’t use sharp tools, metal objects, or excessive force when inserting or removing the SD card.

Use your ngers to insert and remove the card.

• Risk of data loss and corrupted recordings. Unmount the SD card from the device’s web interface before removing it.

Don’t remove the SD card while the product is running.

This device supports microSD/microSDHC/microSDXC cards.

For SD card recommendations, see axis.com .

microSD, microSDHC, and microSDXC Logos are trademarks of SD - 3C LLC. microSD, microSDHC, microSDXC are

trademarks or registered trademarks of SD - 3C, LLC in the United States, other countries or both.

Buttons

Control button

The control button is used for:

• Resetting the product to factory default settings. See .

• Connecting to a one - click cloud connection (O3C) service over the internet. T o connect, press and hold the button

for about 3 seconds until the status LED ashes green.

Connectors

Network connector

RJ45 Ethernet connector with P ower over Ethernet (P oE).

RJ45 Ethernet service port.

AXIS M31 Dome Camera Series

Clean your device

Y ou can clean your device with lukewarm water .

NO NO

TICE TICE

TICE

• Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device.

• Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.

1. Use a can of compressed air to remove dust and loose dirt from the device.

2. If necessary , clean the device with a soft microber cloth dampened with lukewarm water .

3. T o avoid stains, dry the device with a clean, nonabrasive cloth.

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T r oubleshooting

Reset to factory default settings

W ARNING

P ossibly hazardous optical radiation is emitted from this product. It can be harmful to the eyes. Don’t stare at

the operating lamp.

Important

Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to

the factory default values.

T o reset the product to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the control button while reconnecting power . See .

3. K eep the control button pressed for 15–30 seconds until the status LED indicator ashes amber .

4. Release the control button. The process is complete when the status LED indicator turns green. If no DHCP server is

available on the network, the device IP address will default to one of the following:

- Devices with AXIS OS 12.0 and later: Obtained from the link - local address subnet (169.254.0.0/16)

- Devices with AXIS OS 1 1.1 1 and earlier: 192.168.0.90/24

5. Use the installation and management software tools to assign an IP address, set the password, and access the device.

The installation and management software tools are available from the support pages on axis.com/support .

Y ou can also reset parameters to factory default through the device’s web interface. Go to Maintenance > Factory default and

click Default .

AXIS OS options

Axis offers device software management according to either the active track or the long - term support (L TS) tracks. Being on the

active track means continuously getting access to all the latest product features, while the L TS tracks provide a xed platform with

periodic releases focused mainly on bug xes and security updates.

Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end - to - end system

offerings. The L TS tracks are recommended if you use third - party integrations, which are not continuously validated against the latest

active track. With L TS, the products can maintain cybersecurity without introducing any signicant functional changes or affecting

any existing integrations. For more detailed information about Axis device software strategy , go to axis.com/support/device - software .

Check the current AXIS OS version

AXIS OS determines the functionality of our devices. When you troubleshoot a problem, we recommend that you to start by checking

the current AXIS OS version. The latest version might contain a correction that xes your particular problem.

T o check the current AXIS OS version:

1. Go to the device’s web interface > Status .

2. Under Device info , see the AXIS OS version.

AXIS M31 Dome Camera Series

T r oubleshooting

Upgrade AXIS OS

Important

• Precongured and customized settings are saved when you upgrade the device software (provided that the features are

available in the new AXIS OS) although this is not guaranteed by Axis Communications AB .

• Make sure the device remains connected to the power source throughout the upgrade process.

Note

When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality

available. Always read the upgrade instructions and release notes available with each new release before you upgrade. T o

nd the latest AXIS OS version and the release notes, go to axis.com/support/device - software .

1. Download the AXIS OS le to your computer , available free of charge at axis.com/support/device - software .

2. Log in to the device as an administrator .

3. Go to Maintenance > AXIS OS upgrade and click Upgrade .

When the upgrade has nished, the product restarts automatically .

Y ou can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at

axis.com/products/axis - device - manager .

T echnical issues , clues , and solutions

If you can’t nd what you’re looking for here, try the troubleshooting section at axis.com/support .

Problems upgrading AXIS OS

AXIS OS upgrade failure

If the upgrade fails, the device reloads the previous version. The most common reason is that the

wrong AXIS OS le has been uploaded. Check that the name of the AXIS OS le corresponds to

your device and try again.

Problems after AXIS OS

upgrade

If you experience problems after the upgrade, roll back to the previously installed version from

the Maintenance page.

Problems setting the IP address

The device is located on a

different subnet

If the IP address intended for the device and the IP address of the computer used to access the

device are located on different subnets, you cannot set the IP address. Contact your network

administrator to obtain an IP address.

The IP address is being used

by another device

Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window ,

type ping and the IP address of the device):

• If you receive: Reply from <IP address>: bytes=32; time=10...

this means that the IP address may already be in use by another device on the network.

Obtain a new IP address from the network administrator and reinstall the device.

• If you receive: Request timed out , this means that the IP address is available

for use with the Axis device. Check all cabling and reinstall the device.

P ossible IP address conict

with another device on the

same subnet

The static IP address in the Axis device is used before the DHCP server sets a dynamic address.

This means that if the same default static IP address is also used by another device, there may

be problems accessing the device.

The device can’t be accessed from a browser

Can’t log in

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting

to log in. Y ou may need to manually type http or https in the browser’s address eld.If the

password for the root account is lost, the device must be reset to the factory default settings. See .

AXIS M31 Dome Camera Series

T r oubleshooting

The IP address has been

changed by DHCP

IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been

changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify

the device using its model or serial number , or by the DNS name (if the name has been congured).If

required, a static IP address can be assigned manually . For instructions, go to axis.com/support .

Certicate error when using

IEEE 80 2.1X

For authentication to work properly , the date and time settings in the Axis device must be

synchronized with an NTP server . Go to System > Date and time .

The device is accessible locally but not externally

T o access the device externally , we recommend you to use one of the following applications for Windows

• AXIS Companion: free of charge, ideal for small systems with basic surveillance needs.

• AXIS Camera Station 5: 30 - day trial version free of charge, ideal for small to mid - size systems.

• AXIS Camera Station Pro: 90 - day trial version free of charge, ideal for small to mid - size systems.

For instructions and download, go to axis.com/vms .

Problems with streaming

Multicast H.264 only

accessible by local clients

Check if your router supports multicasting, or if you need to congure the router settings between

the client and the device. Y ou might need to increase the TTL (Time T o Live) value.

No multicast H.264

displayed in the client

Check with your network administrator that the multicast addresses used by the Axis device

are valid for your network.Check with your network administrator to see if there is a rewall

that prevents viewing.

P oor rendering of H.264

images

Ensure that your graphics card uses the latest driver . Y ou can usually download the latest drivers

from the manufacturer’s website.

Color saturation is different

in H.264 and Motion JPEG

Modify the settings for your graphics adapter . Go to the adapter’s documentation for more

information.

Lower frame rate than

expected

• See .

• Reduce the number of applications running on the client computer .

• Limit the number of simultaneous viewers.

• Check with the network administrator that there is enough bandwidth available.

• Lower the image resolution.

• Log in to the device’s web interface and set a capture mode that prioritizes frame rate.

If you change the capture mode to prioritize frame rate it might lower the maximum

resolution, depending on the device used and capture modes available.

• The maximum frames per second is dependent on the utility frequency (60/50 Hz)

of the Axis device.

Can't select H.265 encoding

in live view

W eb browsers don’t support H.265 decoding. Use a video management system or application

that supports H.265 decoding.

Can’t connect over port 8883 with MQTT over SSL

The rewall blocks trafc

using port 8883 as it’s

deemed insecure.

In some cases the server/broker might not provide a specic port for MQTT communication. It may

still be possible to use MQTT over a port normally used for HTTP/HTTPS trafc.

• If the server/broker supports W ebSocket/W ebSocket Secure (WS/WSS), typically on

port 443, use this protocol instead. Check with the server/broker provider to see if

WS/WSS is supported and which port and basepath to use.

• If the server/broker supports ALPN, the use of MQTT can be negotiated over an open

port, such as 443. Check with your server/broker provider to see if ALPN is supported

and which ALPN protocol and port to use.

P erformance considerations

When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors

affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the

CPU reaches its maximum, this also affects the frame rate.

AXIS M31 Dome Camera Series

T r oubleshooting

The following factors are the most important to consider:

• High image resolution or lower compression levels result in images containing more data which in turn affects the

bandwidth.

• Rotating the image in the GUI can increase the product's CPU load.

• Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.

• Access by large numbers of Motion JPEG or unicast H.265 clients affects the bandwidth.

• Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and

bandwidth.

Use identical streams wherever possible to maintain a high frame rate. Stream proles can be used to ensure that

streams are identical.

• Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.

• Accessing Motion JPEG and H.265 video streams simultaneously affects both frame rate and bandwidth.

• Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.

• Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.

• Heavy network utilization due to poor infrastructure affects the bandwidth.

• Viewing on poorly performing client computers lowers perceived performance and affects frame rate.

• Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and

the general performance.

Contact support

If you need more help, go to axis.com/support .

User manual V er . M2.2

AXIS M3 1 Dome Camera Series Date: September 20 24

P art no. T1 0 204362

Axis M3126-LVE 4MP Dome Camera

Product's Documents

User Manual

Specifications

Axis M3126-LVE Questions and Answers