Axis M4216-V 4MP Dome Network Camera With HDMI Connection User Manual

AXISM4216-VDomeCamera

UserManual

AXISM4216-VDomeCamera

TableofContents

Getstarted................................................3

Findthedeviceonthenetwork....................................3

Openthedevice'swebpage.......................................3

Setanewpasswordfortherootaccount............................3

Securepasswords...............................................3

Verifythatnoonehastamperedwiththermware....................4

Installation................................................5

..............................................................5

Congureyourdevice........................................6

Basicsettings..................................................6

Adjusttheimage................................................6

Viewandrecordvideo............................................10

Setuprulesforevents...........................................1 1

Audio.........................................................14

Thedeviceinterface.........................................16

..............................................................16

Status........................................................16

Video.........................................................16

Recordings.....................................................24

Apps..........................................................24

System........................................................

Maintenance...................................................

Learnmore................................................38

Long-distanceconnections........................................38

Viewarea......................................................

Capturemodes.................................................38

Remotefocusandzoom..........................................

Privacymasks..................................................

Overlays.......................................................

Streamingandstorage...........................................40

Applications....................................................41

Security.......................................................

Specications..............................................44

Productoverview................................................

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

Cleaningrecommendations...................................46

Troubleshooting............................................47

Resettofactorydefaultsettings...................................47

Firmwareoptions...............................................47

Checkthecurrentrmwareversion.................................

Upgradethermware............................................48

Technicalissues,clues,andsolutions................................

Performanceconsiderations.......................................50

Contactsupport.................................................50

AXISM4216-VDomeCamera

Getstarted

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both

applicationsarefreeandcanbedownloadedfromaxis.com/support.

FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.

Browsersupport

Youcanusethedevicewiththefollowingbrowsers:

Chrome

Firefox

Edge

Safari

Windows

recommended

macOS

recommended

Otheroperatingsystems

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support.

Openthedevice'swebpage

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta

newpasswordfortherootaccountonpage3.

Setanewpasswordfortherootaccount

Thedefaultadministratorusernameisroot.There’snodefaultpasswordfortherootaccount.Yousetapasswordtherst

timeyoulogintothedevice.

Ifyoulosethepasswordfortherootaccount,gotoResettofactorydefaultsettingsonpage47andfollowtheinstructions.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage3.

2.Retypethepasswordtoconrmthespelling.

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set

upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey

maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.

AXISM4216-VDomeCamera

Getstarted

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Verifythatnoonehastamperedwiththermware

TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:

1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage47.

Afterthereset,securebootguaranteesthestateofthedevice.

2.Congureandinstallthedevice.

AXISM4216-VDomeCamera

Installation

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/71549#t10173890

AXISM4216-VDomeCamera

Conﬁgureyourdevice

Basicsettings

1.Setthecapturemode:

1.1GotoVideo>Image>Basicsettings>Capturemode.

1.2ClickChange.

1.3SelectacapturemodeandclickSaveandrestart.

SeealsoCapturemodesonpage38

2.Setthepowerlinefrequency:

2.1GotoVideo>Image>Basicsettings>Currentpowerlinefrequency.

2.2ClickChange.

2.3SelectapowerlinefrequencyandclickSave.

3.Settheorientation:

3.1GotoVideo>Image>Orientation.

3.2Select0,90,180or270degrees.

SeealsoMonitorlongandnarrowareasonpage8

Adjusttheimage

Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go

toLearnmoreonpage38.

Adjustthefocusandzoom

Toadjustthezoom:

1.GotoVideo>Image>Focusandzoomandusethezoomslidertoadjust.

Toadjustthefocus:

1.GotoVideo>Image>Focusandzoomandclick

toshowtheautofocusarea.

2.Adjusttheautofocusareatocoverthepartoftheimagethatyouwanttobeinfocus.

Ifyoudon’tselectanautofocusarea,thecamerafocusesontheentirescene.Werecommendthatyoufocusona

staticobject.

3.ClickAutofocus.

4.Tonetunethefocus,usethefocusslider.

BenetfromIRlightinlow-lightconditionsbyusingnightmode

Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Astheavailablelightdiminishes,youcansetthecamerato

automaticallyshifttonightmode,inwhichthecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-white

images.Sincethecamerausesmoreoftheavailablelight,itcandeliverbrighter,moredetailedimages.

AXISM4216-VDomeCamera

Conﬁgureyourdevice

1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.

2.Tosetthelightlevelatwhichthecamerawillshifttonightmode,movetheThresholdslidertowardBrightorDark.

Note

Ifyousettheshifttonightmodetooccurwhenit’sbrighter,theimageremainssharperastherewillbelesslow-light

noise.Ifyousettheshifttooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,buttherewillbemore

imageblurduetolow-lightnoise.

Reducemotionblurinlow-lightconditions

Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinVideo>Image>Exposure:

•MovetheBlur-noisetrade-offslidertowardLowmotionblur.

Note

Whenyouincreasethegain,imagenoisealsoincreases.

•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.

Ifyoustillhaveproblemswithmotionblur:

•Increasethelightlevelinthescene.

•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.

Handlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest

areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange

(WDR)makesbothdarkandbrightareasoftheimagevisible.

ImagewithoutWDR.

ImagewithWDR.

AXISM4216-VDomeCamera

Conﬁgureyourdevice

Note

•WDRcancauseartifactsintheimage.

1.GotoImage>Widedynamicrange.

2.TurnonWDR.

3.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.

Monitorlongandnarrowareas

Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.

1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.

2.Ifthedevicedoesn’thaveautomaticrotationoftheview,gotoVideo>Installation.

3.Rotatetheview90°or270°.

Findoutmoreataxis.com/axis-corridor-format.

Verifythepixelresolution

Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizethefaceofaperson,youcanusethe

pixelcounter.

AXISM4216-VDomeCamera

Conﬁgureyourdevice

1.ClickandselectLegacydeviceinterface.

2.GotoSettings>System>Orientation.

3.Click

4.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhere

youexpectfacestoappear.

Youcanseethenumberofpixelsforeachoftherectangle’ssides(XandY),anddecideifthevaluesareenoughfor

yourneeds.

Hidepartsoftheimagewithprivacymasks

Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.

1.GotoVideo>Privacymasks.

2.Click+.

3.ClickthenewmaskandenteraName.

4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.

Tochangethecolorforallprivacymasks:expandPrivacymasksandselectacolor.

SeealsoPrivacymasksonpage24

Showanimageoverlay

Youcanaddanimageasanoverlayinthevideostream.

1.GotoVideo>Overlays.

2.SelectImageandclick

3.GototheImagestab.

4.Draganddropanimage.

5.ClickUpload.

AXISM4216-VDomeCamera

Conﬁgureyourdevice

6.GototheManageoverlaytab.

7.Selecttheimageandaposition.Youcanalsodragtheoverlayimageintheliveviewtochangetheposition.

Showatextoverlay

Youcanaddatexteldasanoverlayinthevideostream.Thisisusefulforexamplewhenyouwanttodisplaythedate,timeora

companynameinthevideostream.

1.GotoVideo>Overlays.

2.SelectTextandclick

3.Enterthetextyouwanttodisplayinthevideostream.

4.Selectaposition.Youcanalsodragtheoverlaytexteldintheliveviewtochangetheposition.

Recordandwatchvideo

Recordvideodirectlyfromthecamera

1.GotoVideo>Image.

2.Tostartarecording,click

Ifyouhaven’tsetupanystorage,clickSetup.YoucanuseanSDcardornetworkstorage.

-SeeSetupnetworkstorageonpage1 1

3.Tostoprecording,click

again.

Watchvideo

1.GotoRecordings.

2.Click

foryourrecordinginthelist.

Viewandrecordvideo

Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto

Streamingandstorageonpage40.

Reducebandwidthandstorage

Important

Reducingthebandwidthcanresultinlossofdetailsintheimage.

1.GotoVideo>Stream.

2.Click

intheliveview.

3.SelectVideoformatH.264.

4.GotoVideo>Stream>GeneralandincreaseCompression.

5.GotoVideo>Stream>H.264andH.265encodinganddooneormoreofthefollowing:

AXISM4216-VDomeCamera

Conﬁgureyourdevice

-SelecttheZipstreamlevelthatyouwanttouse.

Note

TheZipstreamsettingsareusedforbothH.264andH.265.

-TurnonDynamicFPS.

-TurnonDynamicGOPandsetahighUpperlimitGOPlengthvalue.

Note

Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthecameradoesn’tsupportitinitswebinterface.

InsteadyoucanuseavideomanagementsystemorapplicationsupportingH.265decoding.

Setupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.

1.GotoSystem>Storage.

2.Click+AddnetworkstorageunderNetworkstorage.

3.TypetheIPaddressofthehostserver.

4.TypethenameofthesharedlocationonthehostserverunderNetworkShare

5.Typetheusernameandpassword.

6.SelecttheSMBversionorleaveitonAuto

7.CheckAddshareevenifconnectionfailsifyouareexperiencingtemporaryconnectionissues,ortheshareisnot

yetcongured.

8.ClickAdd.

Viewalivevideostreamonamonitor

YourcameracantransmitalivevideostreamtoanHDMImonitorevenwithoutanetworkconnection.Usethemonitorfor

surveillancepurposesorforpublicviewing,forexampleinastore.

1.ConnectanexternalmonitorusingtheHDMIconnector.

2.GotoSystem>VideooutandturnonHDMI.

3.SelectaSource.Rotatetheimageifneeded.

Important

ToviewthevideostreamviatheHDMIconnector,makesuretoselectacapturemodethatsupportsHDMI.

Setuprulesforevents

Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.

Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects

motion,orshowanoverlaytextwhilethedeviceisrecording.

Tolearnmore,checkoutourguideGetstartedwithrulesforevents.

Triggeranaction

1.GotoSystem>Eventsandaddarule.Theruledeneswhenthedevicewillperformcertainactions.Youcanset

uprulesasscheduled,recurring,ormanuallytriggered.

AXISM4216-VDomeCamera

Conﬁgureyourdevice

2.EnteraName.

3.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe

conditionsmustbemettotriggertheaction.

4.SelectwhichActionthedeviceshouldperformwhentheconditionsaremet.

Note

Ifyoumakechangestoanactiverule,therulemustbeturnedonagainforthechangestotakeeffect.

Note

Ifyouchangethedenitionofastreamprolethatisusedinarule,thenyouneedtorestartalltherulesthatusethat

streamprole.

Recordvideowhenthecameradetectsanobject

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsanobjectandto

stoponeminuteafter.

MakesurethatAXISObjectAnalyticsisrunning:

1.GotoApps>AXISObjectAnalytics.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Createarule:

1.GotoSystem>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underApplication,selectObjectAnalytics.

4.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.

5.Inthelistofstorageoptions,selectSD_DISK.

6.Selectastreamprole.

7.Settheprebuffertimeto5seconds.

8.Setthepostbuffertimeto60seconds.

9.ClickSave.

Showatextoverlayinthevideostreamwhenthedevicedetectsanobject

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsanobject.

MakesurethatAXISObjectAnalyticsisrunning:

1.GotoApps>AXISObjectAnalytics.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

1.GotoVideo>Overlays.

AXISM4216-VDomeCamera

Conﬁgureyourdevice

2.UnderOverlays,selectTextandclick.

3.Enter#Dinthetexteld.

4.Choosetextsizeandappearance.

5.Topositionthetextoverlay,clickandselectanoption.

Createarule:

1.GotoSystem>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underApplication,selectObjectAnalytics.

4.Inthelistofactions,underOverlaytext,selectUseoverlaytext.

5.Selectavideochannel.

6.InText,type“Motiondetected”.

7.Settheduration.

8.ClickSave.

Sendanemailautomaticallyifsomeonespraypaintsthelens

Activatethetamperingdetection:

1.Click

andselectLegacydeviceinterface.

2.GotoSystem>Detectors>Cameratampering.

3.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.

4.TurnonTriggerondarkimages.Thiswilltriggeranalarmifthelensissprayed,covered,orrenderedseverelyoutoffocus.

Addarecipient:

5.GotoSystem>Events>RecipientsandclickAddrecipient.

6.Typeanamefortherecipient.

7.SelectEmail.

8.Typeanemailaddresstosendtheemailto.

9.Thecameradoesn’thaveit’sownemailserver,soitwillneedtologintoanotheremailservertobeabletosendmails.Fill

intherestoftheinformationaccordingtoyouremailprovider.

10.Tosendatestemail,clickTest.

11.ClickSave.

Createarule:

12.GotoSystem>Events>RulesandclickAddarule.

13.Typeanamefortherule.

14.Inthelistofconditions,selectTampering.

AXISM4216-VDomeCamera

Conﬁgureyourdevice

15.Inthelistofactions,selectSendnoticationtoemail.

16.Selectarecipientfromthelist.

17.Typeasubjectandamessagefortheemail.

18.ClickSave.

Audio

Addaudiocapabilitytoyourproduct

WiththeAXIST61AudioandI/OInterfaceproducts,youcanaddaudiocapabilitytoyourproduct.Usethesetupin,forexample,

interviewrooms.YoucanplacetheAxisnetworkvideoproductonthewallorceilingtogivegoodvisualcoverage,andthe

AXIST61AudioandI/OInterfaceonorabovetheinterviewtable.

InterviewroomwithAXIST61Seriessetup.

Axisnetworkvideodevice

AXIST61AudioandI/OInterface

PoEswitch

ToaddaudiocapabilitytoyourAxisnetworkvideodevice,connecttheAXIST61AudioandI/OInterfacebetweenyourdeviceand

thePoEswitchwhichprovidespower.

1.ConnecttheAxisnetworkvideodevice(1)andtheAXIST61AudioandI/OInterface(2)withaPoEcable.

2.ConnecttheAXIST61AudioandI/OInterface(2)andthePoEswitch(3)withaPoEcable.

Oncethedevicesareconnected,anaudiotabbecomesvisibleinthesettingsforyourAxisnetworkvideodevice.Gototheaudio

tabandturnonAllowaudio.

AXISM4216-VDomeCamera

Conﬁgureyourdevice

SeeT61usermanualforfurtherinstructions.

Addaudiotoyourrecording

Turnonaudio:

1.GotoAudio>DevicesettingsandturnonAllowaudio.

2.GotoInput>Typeandselectyouraudiosource.

3.Editthestreamprolewhichisusedfortherecording:

3.1GotoSystem>Streamprolesandselectthestreamprole.

3.2SelectIncludeaudiotoallowaudiotobeincludedinthestream.

3.3ClickSave.

AXISM4216-VDomeCamera

Thedeviceinterface

Showorhidethemainmenu.

Accesstheproducthelp.

Changethelanguage.

Setlightthemeordarktheme.

Seeinformationabouttheuserwhoisloggedin.

Thecontextmenucontains:

•Analyticsdata:Accepttosharenon-personalbrowserdata.

•Feedback:Shareanyfeedbacktohelpusimproveyouruserexperience.

•Legal:Viewinformationaboutcookiesandlicenses.

•About:Viewdeviceinformation,includingrmwareversionandserialnumber.

Status

NTPsync

ShowsNTPsynchronizationinformation,includingifthedeviceisinsyncwithanNTPserverandthetimeremaininguntil

thenextsync.

NTPsettings:ClicktogototheDateandtimepagewhereyoucanchangetheNTPsettings.

Deviceinfo

Showsdeviceinformation,includingrmwareversionandserialnumber.

Upgradermware:ClicktogototheMaintenancepagewhereyoucandoarmwareupgrade.

Video

Clicktoplaythelivevideostream.

Clicktofreezethelivevideostream.

Clicktotakeasnapshotofthelivevideostream.Theleissavedinthe‘Downloads’folderonyourcomputer.Theimage

lenameis[snapshot_YYYY_MM_DD_HH_MM_SS.jpg].Thesizeofthesnapshotdependsonthecompressionthatisapplied

fromthespecicweb-browserenginewherethesnapshotisreceived,therefore,thesnapshotsizemayvaryfromtheactual

compressionsettingthatisconguredinthedevice.

ClicktoshowI/Ooutputports.Usetheswitchtoopenorclosethecircuitofaport,forexampletotestexternaldevices.

AXISM4216-VDomeCamera

Thedeviceinterface

ClicktomanuallyturnonorturnofftheIRillumination.

Clicktoturnonorturnofftheavailableon-screencontrols.

Clicktomanuallyturnontheheaterforaselectedperiodoftime.

Clicktostartacontinuousrecordingofthelivevideostream.Clickagaintostoptherecording.Ifarecordingisongoing,it

willresumeautomaticallyafterareboot.

Clicktoshowthestoragethatisconguredforthedevice.Tocongurethestorageyouneedtobeloggedinasan

administrator.

Clicktoaccessmoresettings:

•Videoformat:Selecttheencodingformattouseintheliveview.Ifyouselectaformatwithvideocompression,it

resultsinahigherCPUandmemoryusage.

•Clientstreaminformation:Turnontoshowdynamicinformationaboutthevideostreamusedbythebrowserthat

showsthelivevideostream.Thebitrateinformationdiffersfromtheinformationshowninatextoverlay,becauseof

differentinformationsources.Thebitrateintheclientstreaminformationisthebitrateofthelastsecond,andit

comesfromtheencodingdriverofthedevice.Thebitrateintheoverlayistheaveragebitrateofthelast5seconds,

anditcomesfromthebrowser.Bothvaluescoveronlytherawvideostreamandnottheadditionalbandwidth

generatedwhenit’stransportedoverthenetworkthroughUDP/TCP/HTTP.

•Adaptivestream:Turnontoadapttheimageresolutiontotheviewingclient’sactualdisplayresolution,toincrease

theuserexperienceandhelppreventapossibleoverloadoftheclient’shardware.Theadaptivestreamisonly

appliedwhenyouviewthelivevideostreaminthewebinterfaceinabrowser.Whenadaptivestreamisturnedon,

themaximumframerateis30fps.Ifyoutakeasnapshotwhileadaptivestreamisturnedon,itwillusetheimage

resolutionselectedbytheadaptivestream.

•Levelgrid:Click

toshowthelevelgrid.Thegridhelpsyoudecideiftheimageishorizontallyaligned.Click

tohideit.

•Refresh:Click

torefreshthestillimageintheliveview.

Clicktoshowtheliveviewatfullresolution.Ifthefullresolutionislargerthanyourscreensize,usethesmallerimageto

navigateintheimage.

Clicktoshowthelivevideostreaminfullscreen.PressESCtoexitfullscreenmode.

Image

Installation

Appearance

AXISM4216-VDomeCamera

Thedeviceinterface

Saturation:Usetheslidertoadjustthecolorintensity.Youcanforexamplegetagrayscaleimage.

Contrast:Usetheslidertoadjustthedifferencebetweenlightanddark.

Brightness:Usetheslidertoadjustthelightintensity.Thiscanmakeobjectseasiertosee.Brightnessisappliedafterimage

capture,anddoesn’taffecttheinformationintheimage.Togetmoredetailsfromadarkarea,it’susuallybettertoincrease

gainorexposuretime.

Sharpness:Usetheslidertomakeobjectsintheimageappearsharperbyadjustingtheedgecontrast.Ifyouincreasethe

sharpness,itmayincreasethebitrateandtheamountofstoragespaceneededaswell.

AXISM4216-VDomeCamera

Thedeviceinterface

Zoom:Usetheslidertoadjustthezoomlevel.

Autofocusarea:Click

toshowtheautofocusarea.Thisareashouldincludetheareaofinterest.

Autofocus:Clicktomakethecamerafocusontheselectedarea.Ifyoudon’tselectanautofocusarea,thecamerafocuses

ontheentirescene.

Resetfocus:Clicktomakethefocusreturntoitsoriginalposition.

Focus:Usetheslidertosetthefocusmanually.

Rotate:Selectthepreferredimageorientation.

Widedynamicrange

WDR:Turnontomakebothbrightanddarkareasoftheimagevisible.

Localcontrast:Usetheslidertoadjustthecontrastoftheimage.Ahighervaluemakesthecontrasthigherbetweendark

andlightareas.

Tonemapping:Usetheslidertoadjusttheamountoftonemappingthatisappliedtotheimage.Ifthevalueissettozeroonly

thestandardgammacorrectionisapplied,whileahighervalueincreasesthevisibilityintheimage.

Dynamiccontrast:Turnontoimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddarkareasinthe

image.TurnonWDRinintensebacklightconditions,andturnitoffinlow-lightconditionsforoptimalexposure.UsetheDynamic

contrastlevelslidertoadjustthecontrastintheimage.Ahighervalueincreasesthecontrastbetweendarkandlightareas.

Whitebalance

Whenthecameradetectsthecolortemperatureoftheincominglight,itcanadjusttheimagetomakethecolorslookmore

natural.Ifthisisnotsufcient,youcanselectasuitablelightsourcefromthelist.

Theautomaticwhitebalancesettingreducestheriskofcolorickerbyadaptingtochangesgradually.Ifthelightingchanges,or

whenthecameraisrststarted,itcantakeupto30secondstoadapttothenewlightsource.Ifthereismorethanonetype

oflightsourceinascene,thatistheydifferincolortemperature,thedominatinglightsourceactsasareferenceforthe

automaticwhitebalancealgorithm.Thisbehaviorcanbeoverriddenbychoosingaxedwhitebalancesettingthatmatches

thelightsourceyouwanttouseasareference.

Lightenvironment:

•Automatic:Automaticidenticationandcompensationforthelightsourcecolor.Thisistherecommendedsetting

whichcanbeusedinmostsituations.

•Automatic–outdoors:Automaticidenticationandcompensationforthelightsourcecolor.Thisistherecommended

settingwhichcanbeusedinmostoutdoorsituations.

•Custom–indoors:Fixedcoloradjustmentforaroomwithsomearticiallightotherthanuorescentlightingand

goodforanormalcolortemperaturearound2800K.

•Custom–outdoors:Fixedcoloradjustmentforsunnyweatherconditionswithacolortemperaturearound5500K.

•Fixed–uorescent1:Fixedcoloradjustmentforuorescentlightingwithacolortemperaturearound4000K.

•Fixed–uorescent2:Fixedcoloradjustmentforuorescentlightingwithacolortemperaturearound3000K.

•Fixed–indoors:Fixedcoloradjustmentforaroomwithsomearticiallightotherthanuorescentlightingand

goodforanormalcolortemperaturearound2800K.

•Fixed–outdoors1:Fixedcoloradjustmentforsunnyweatherconditionswithacolortemperaturearound5500K.

•Fixed–outdoors2:Fixedcoloradjustmentforcloudyweatherconditionwithacolortemperaturearound6500K.

•Streetlight–mercury:Fixedcoloradjustmentforultravioletemissioninmercuryvaporlightscommoninstreet

lighting.

•Streetlight–sodium:Fixedcoloradjustmentthatcompensatesfortheyelloworangecolorofsodiumvaporlights

commoninstreetlighting.

•Holdcurrent:Keepthecurrentsettingsanddonotcompensateforlightchanges.

AXISM4216-VDomeCamera

Thedeviceinterface

•Manual:Fixthewhitebalancewiththehelpofawhiteobject.Dragthecircletoanobjectthatyouwantthe

cameratointerpretaswhiteintheliveviewimage.UsetheRedbalanceandBluebalancesliderstoadjustthe

whitebalancemanually.

Day-nightmode

IR-cutlter:

•Auto:SelecttoautomaticallyturnonandofftheIR-cutlter.Whenthecameraisindaymode,theIR-cutlter

isturnedonandblocksincominginfraredlight,andwheninnightmode,theIR-cutlteristurnedoffandthe

camera’slightsensitivityincreases.

•On:SelecttoturnontheIR-cutlter.Theimageisincolor,butwithreducedlightsensitivity.

•Off:SelecttoturnofftheIR-cutlter.Theimageisinblackandwhiteforincreasedlightsensitivity.

Threshold:Usetheslidertoadjustthelightthresholdwherethecamerachangesfromdaymodetonightmode.

•MovetheslidertowardsBrighttodecreasethethresholdfortheIR-cutlter.Thecamerachangestonightmode

earlier.

•MovetheslidertowardsDarktoincreasethethresholdfortheIR-cutlter.Thecamerachangestonightmodelater.

IRlight

Ifyourdevicedoesn’thavebuilt-inillumination,thesecontrolsareonlyavailablewhenyouhaveconnectedasupportingAxis

accessory.

Allowillumination:Turnontoletthecamerausethebuilt-inlightinnightmode.

Synchronizeillumination:Turnontoautomaticallysynchronizetheilluminationwiththesurroundinglight.Thesynchronization

betweendayandnightonlyworksiftheIR-cutlterissettoAutoorOff.

Automaticilluminationangle:Turnontousetheautomaticilluminationangle.

Illuminationangle:Usetheslidertomanuallysettheilluminationangle,forexampleiftheangleneedstobedifferentfromthe

camera’sangleofview.Ifthecamerahasawideangleofview,youcansettheilluminationangletoanarrowerangle,which

equalsagreaterteleposition.Thiswillresultindarkcornersintheimage.

IRwavelength:SelectthedesiredwavelengthfortheIRlight.

Whitelight

Allowillumination:Turnontoletthecamerausewhitelightinnightmode.

Synchronizeillumination:Turnontoautomaticallysynchronizethewhitelightwiththesurroundinglight.

Exposure

Exposuremode:Selectanexposuremodetoreducerapidlychangingirregulareffectsintheimage,forexampleickerproduced

bydifferenttypesoflightsources.Werecommendyoutousetheautomaticexposuremode,orthesamefrequencyasyour

powernetwork.

•Automatic:Thecameraadjuststheaperture,gainandshutterautomatically.

•Automaticaperture:Thecameraadjuststheapertureandgainautomatically.Theshutterisxed.

•Automaticshutter:Thecameraadjuststheshutterandgainautomatically.Theapertureisxed.

•Holdcurrent:Locksthecurrentexposuresettings.

•Flicker-free:Thecameraadjuststheapertureandgainautomatically,andusesonlythefollowingshutterspeeds:

1/50s(50Hz)and1/60s(60Hz).

•Flicker-free50Hz:Thecameraadjuststheapertureandgainautomatically,andusestheshutterspeed1/50s.

•Flicker-free60Hz:Thecameraadjuststheapertureandgainautomatically,andusestheshutterspeed1/60s.

•Flicker-reduced:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfasterthan1/100s

(50Hz)and1/120s(60Hz)forbrighterscenes.

•Flicker-reduced50Hz:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfasterthan1/100s

forbrighterscenes.

•Flicker-reduced60Hz:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfasterthan1/120s

forbrighterscenes.

•Manual:Theaperture,gainandshutterarexed.

AXISM4216-VDomeCamera

Thedeviceinterface

Exposurezone:Theexposurezonetellsthecameratoprioritizeimagequalityinthemostimportantpartofthescene.Selectthe

partofthesceneofgreatestinteresttocalculatetheautomaticexposurelevels,forexampletheareainfrontofanentrancedoor.

Note

Theexposurezonesarerelatedtotheoriginalimage(un-rotated),andthenamesofthezonesapplytotheoriginalimage.

Thismeans,forexample,thatifthevideostreamisrotated90°,thentheUpperzonebecomestheRightzoneinthe

stream,andLeftbecomesLower.

•Automatic:Suitableformostsituations.

•Center:Usesaxedareainthecenteroftheimagetocalculatetheexposure.Theareahasaxedsizeand

positionintheliveview.

•Full:Usestheentireliveviewtocalculatetheexposure.

•Upper:Usesanareawithaxedsizeandpositionintheupperpartoftheimagetocalculatetheexposure.

•Lower:Usesanareawithaxedsizeandpositioninthelowerpartoftheimagetocalculatetheexposure.

•Left:Usesanareawithaxedsizeandpositionintheleftpartoftheimagetocalculatetheexposure.

•Right:Usesanareawithaxedsizeandpositionintherightpartoftheimagetocalculatetheexposure.

•Spot:Usesanareawithaxedsizeandpositionintheliveviewtocalculatetheexposure.

•Custom:Usesanareaintheliveviewtocalculatetheexposure.Youcanadjustthesizeandpositionofthearea.

Maxshutter:Selecttheshutterspeedtoprovidethebestimage.Lowshutterspeeds(longerexposure)mightcausemotionblur

whenthereismovement,andatoohighshutterspeedmightaffecttheimagequality.Maxshutterworkswithmaxgainto

improvetheimage.

Maxgain:Selectthesuitablemaxgain.Ifyouincreasethemaxgain,itimprovesthevisiblelevelofdetailindarkimages,but

alsoincreasesthenoiselevel.Morenoisecanalsoresultinincreaseduseofbandwidthandstorage.Ifyousetthemaxgain

toahighvalue,imagescandifferalotifthelightconditionsareverydifferentfromdaytonight.Maxgainworkswithmax

shuttertoimprovetheimage.

P-Irisupload:Selecttheinstalledandsupportedlens.Restartthecameraforthechangestotakeeffect.

Blur-noisetrade-off:Usetheslidertoadjusttheprioritybetweenmotionblurandnoise.Ifyouwanttoprioritizelowbandwidth

andhavelessnoiseattheexpenseofdetailsinmovingobjects,movetheslidertowardsLownoise.Ifyouwanttoprioritizethe

preservationofdetailsinmovingobjectsattheexpenseofnoiseandbandwidth,movetheslidertowardsLowmotionblur.

Note

Youcanchangetheexposureeitherbyadjustingtheexposureorbyadjustingthegain.Ifyouincreasetheexposuretime,

itresultsinmoremotionblur,andifyouincreasethegainitresultsinmorenoise.IfyouadjusttheBlur-noisetrade-off

towardsLownoise,theexposurewillpreferlongerexposuretimesoversensorgainwhentheexposureisincreased,and

theoppositeifyouadjustthetrade-offtowardsLowmotionblur.Boththegainandexposuretimewilleventuallyreach

theirmaximumvaluesinlow-lightconditions,regardlessofthepriorityset.

Lockaperture:TurnontokeeptheaperturesizesetbytheApertureslider.Turnofftoallowthecameratoautomaticallyadjust

theaperturesize.Youcan,forexample,locktheapertureforsceneswithpermanentlightconditions.

Aperture:Usetheslidertoadjusttheaperturesize,thatis,howmuchlightpassesthroughthelens.Toallowmorelighttoenter

thesensorandtherebyproduceabrighterimageinlow-lightconditions,movetheslidertowardsOpen.Anopenaperturealso

reducesthedepthofeld,whichmeansthatobjectsclosetoorfarfromthecameracanappearunfocused.Toallowmoreof

theimagetobeinfocus,movetheslidertowardsClosed.

Exposurelevel:Usetheslidertoadjusttheimageexposure.

Defog:Turnontodetecttheeffectsoffoggyweatherandautomaticallyremovethemforaclearerimage.

Note

WerecommendyounottoturnonDefoginsceneswithlowcontrast,largelightlevelvariations,orwhentheautofocusis

slightlyoff.Thiscanaffecttheimagequality,forexample,byincreasingthecontrast.Furthermore,toomuchlightcan

negativelyimpacttheimagequalitywhendefogisactive.

Stream

General

AXISM4216-VDomeCamera

Thedeviceinterface

Resolution:Selecttheimageresolutionsuitableforthesurveillancescene.Ahigherresolutionincreasesbandwidthandstorage.

Framerate:Toavoidbandwidthproblemsonthenetworkorreducestoragesize,youcanlimittheframeratetoaxedamount.

Ifyouleavetheframerateatzero,theframerateiskeptatthehighestpossiblerateunderthecurrentconditions.Ahigher

frameraterequiresmorebandwidthandstoragecapacity.

Compression:Usetheslidertoadjusttheimagecompression.Highcompressionresultsinalowerbitrateandlowerimagequality.

Lowcompressionimprovestheimagequality,butusesmorebandwidthandstoragewhenyourecord.

H.26xencoding

Zipstream:Abitratereductiontechnology,optimizedforvideosurveillance,thatreducestheaveragebitrateinanH.264orH.265

streaminrealtime.AxisZipstreamappliesahighbitrateinsceneswheretherearemultipleregionsofinterest,forexamplein

sceneswithmovingobjects.Whenthesceneismorestatic,Zipstreamappliesalowerbitrate,andtherebyreducestherequired

storage.Tolearnmore,seeReducingthebitratewithAxisZipstream

Selectthedesiredlevelofbitratereduction:

•Off:Nobitratereduction.

•Low:Novisiblequalitydegradationinmostscenes.Thisisthedefaultoptionanditcanbeusedinalltypes

ofscenestoreducethebitrate.

•Medium:Visibleeffectsinsomescenesthroughlessnoiseandaslightlylowerlevelofdetailinregionsoflower

interest,forexamplewherethere’snomovement.

•High:Visibleeffectsinsomescenesthroughlessnoiseandalowerlevelofdetailinregionsoflowerinterest,

forexamplewherethere’snomovement.Werecommendthislevelforcloud-connecteddevicesanddevicesthat

uselocalstorage.

•Higher:Visibleeffectsinsomescenesthroughlessnoiseandalowerlevelofdetailinregionsoflowerinterest,

forexamplewherethere’snomovement.

•Extreme:Visibleeffectsinmostscenes.Thebitrateisoptimizedforsmallestpossiblestorage.

DynamicFPS(framespersecond):Turnontoallowthebandwidthtovarybasedonthelevelofactivityinthescene.More

activityrequiresmorebandwidth.

Lowerlimit:Enteravaluetoadjusttheframeratebetweenminimalfpsandthestreamdefaultfpsbasedonscenemotion.We

recommendyoutouselowerlimitinsceneswithverylittlemotion,wherethefpscoulddropto1orlower.

DynamicGOP(GroupofPictures):TurnontodynamicallyadjusttheintervalbetweenI-framesbasedonthelevelofactivity

inthescene.

Upperlimit:EnteramaximumGOPlength,thatis,themaximumnumberofP-framesbetweentwoI-frames.

P-frames:EnterthedesirednumberofP-frames.Thehigherthenumber,thelessbandwidthisrequired.However,ifthereare

networkcongestion,therecouldbeanoticeabledeteriorationinthevideoquality.

H.264prole:

•Baseline:Useifthevideomanagementclientdoesn’tsupportCABACentropycoding.

•Main:UseifthevideomanagementclientsupportsCABACentropycoding,toachievehighercompressionwith

maintainedvideoquality.Itrequiresmoreprocessingpowertodecodecomparedtothebaselineprole.

•High:UseifthevideomanagementclientsupportsCABACentropycoding,toachieveevenhighercompressionthan

withthemainprole.Itrequiresmoreprocessingpowertodecodecomparedtothemainprole.

Bitratecontrol:

•Average:Selecttoautomaticallyadjustthebitrateoveralongertimeperiodandprovidethebestpossibleimage

qualitybasedontheavailablestorage.

Clicktocalculatethetargetbitratebasedonavailablestorage,retentiontime,andbitratelimit.

-Targetbitrate:Enterdesiredtargetbitrate.

-Retentiontime:Enterthenumberofdaystokeeptherecordings.

-Storage:Showstheestimatedstoragethatcanbeusedforthestream.

-Maximumbitrate:Turnontosetabitratelimit.

-Bitratelimit:Enterabitratelimitthatishigherthanthetargetbitrate.

•Maximum:Selecttosetamaximuminstantbitrateofthestreambasedonyournetworkbandwidth.

AXISM4216-VDomeCamera

Thedeviceinterface

-Maximum:Enterthemaximumbitrate.

•Variable:Selecttoallowthebitratetovarybasedonthelevelofactivityinthescene.Moreactivityrequiresmore

bandwidth.Werecommendthisoptionformostsituations.

Orientation

Rotate:Rotatetheimagetomatchyourrequirements.

Mirror:Turnontomirrortheimage.

Overlays

:Clicktoaddanoverlay.Selectthetypeofoverlayfromthedropdownlist:

•Text:Selecttoshowatextthatisintegratedintheliveviewimageandvisibleinallviews,recordingsandsnapshots.

Youcanenteryourowntext,andyoucanalsoincludepre-conguredmodierstoautomaticallyshowforexample

time,date,framerate.

:Clicktoaddthedatemodier%Ftoshowyyyy-mm-dd.

:Clicktoaddthetimemodier%Xtoshowhh:mm:ss(24-hourclock).

:Clicktoselectanyofthemodiersshowninthelisttoaddthemtothetextbox.Forexample,

%ashowsthedayoftheweek.

-Size:Selectthedesiredfontsize.

-Appearance:Selectthetextcolorandbackgroundcolor,forexample,whitetextonablackbackground

(default).

-:Selectthepositionoftheoverlayintheimage.

•Image:Selecttoshowastaticimagesuperimposedoverthevideostream.Youcanuse.bmp,.png,.jpeg,or.svgles.

Touploadanimage,clickImages.Beforeyouuploadanimage,youcanchooseto:

-Scalewithresolution:Selecttoautomaticallyscaletheoverlayimagetotthevideoresolution.

-Usetransparency:SelectandentertheRGBhexadecimalvalueforthatcolor.UsetheformatRRGGBB.

Examplesofhexadecimalvalues:FFFFFFforwhite,000000forblack,FF00000forred,6633FFforblue,and

669900forgreen.Onlyfor.bmpimages.

•Streamingindicator:Selecttoshowananimationsuperimposedoverthevideostream.Theanimationindicates

thatthevideostreamislive,evenifthescenedoesn’tcontainanymotion.

-Appearance:Selecttheanimationcolorandbackgroundcolor,forexample,redanimationonatransparent

background(default).

-Size:Selectthedesiredfontsize.

:Selectthepositionoftheoverlayintheimage.

Viewareas

:Clicktocreateaviewarea.

Clicktheviewareatoaccesssettings.

Name:Enteranamefortheviewarea.Themaximumlengthis64characters.

Aspectratio:Selectdesiredaspectratio.Theresolutionadjustsautomatically.

PTZ:Turnontousepan,tilt,andzoomfunctionalityintheviewarea.

AXISM4216-VDomeCamera

Thedeviceinterface

Privacymasks

:Clicktocreateanewprivacymask.Themaximumnumberofmasksdependonthecomplexityofallmaskscombined.

Eachmaskcanhavemaximum10anchorpoints.

Privacymasks:Clicktochangethecolorofallprivacymasks,ortodeleteallprivacymaskspermanently.

Maskx:Clicktorename,disable,orpermanentlydeletethemask.

Recordings

Clicktoltertherecordings.

From:Showrecordingsdoneafteracertainpointintime.

To:Showrecordingsupuntilacertainpointintime.

Source:Showrecordingsbasedonsource.

Event:Showrecordingsbasedonevents.

Storage:Showrecordingsbasedonstoragetype.

Apps

Addapp:Clicktoinstallanewapp.

Findmoreapps:ClicktogotoanoverviewpageofAxisapps.

Thecontextmenucontains:

•Applog:Clicktoviewalogoftheappevents.Thelogishelpfulwhenyoucontactsupport.

•Activatelicensewithakey:Iftheapprequiresalicense,youneedtoactivateit.Usethisoptionifyourdevice

doesn’thaveinternetaccess.

Ifyoudon’thavealicensekey,gotoaxis.com/applications.YouneedalicensecodeandtheAxisproductserial

numbertogeneratealicensekey.

•Activatelicenseautomatically:Iftheapprequiresalicense,youneedtoactivateit.Usethisoptionifyourdevicehas

internetaccess.Youneedalicensecodetoactivatethelicense.

•Deactivatethelicense:Deactivatethelicensetouseitinanotherdevice.Ifyoudeactivatethelicense,youalso

removeitfromthedevice.Todeactivatethelicenserequiresinternetaccess.

•Delete:Deletetheapppermanentlyfromthedevice.Ifyoudon’tdeactivatethelicenserst,itremainsactive.

Note

Thedevice’sperformancemightbeaffectedifyourunseveralappsatthesametime.

Start:Startorstoptheapp.

Open:Clicktoaccesstheapp’ssettings.Theavailablesettingsdependontheapplication.Someapplicationsdon’thaveany

settings.

AXISM4216-VDomeCamera

Thedeviceinterface

System

Dateandtime

Thetimeformatdependsonthewebbrowser’slanguagesettings.

Note

Werecommendyoutosynchronizethedevice’sdateandtimewithanNTPserver.

Synchronization:Selectanoptionforsynchronizingthedevice’sdateandtime.

•Automaticdateandtime(NTPserverusingDHCP):SynchronizewiththeNTPserverconnectedtotheDHCPserver.

•Automaticdateandtime(manualNTPserver):SynchronizewithNTPserversofyourchoice.

-PrimaryNTPserverandSecondaryNTPserver:EntertheIPaddressofoneortwoNTPservers.Whenyouuse

twoNTPservers,thedevicesynchronizesandadaptsitstimebasedoninputfromboth.

•Customdateandtime:Manuallysetthedateandtime.ClickGetfromsystemtofetchthedateandtimesettings

oncefromyourcomputerormobiledevice.

Timezone:Selectwhichtimezonetouse.Timewillbeautomaticallyadjustedfordaylightsavingtimeandstandardtime.

Note

Thesystemusesthedateandtimesettingsinallrecordings,logsandsystemsettings.

Network

IPv4andIPv6

IPv4

•AutomaticIP(DHCP)andDNS(DHCP):Therecommendedsettingformostnetworks.Thecurrentsettingsare

updatedautomatically.

•AutomaticIP(DHCP)andmanualDNS:Contactyournetworkadministratortocongurethemanualsettings.The

currentautomaticsettingsareupdatedautomatically.

•ManualIPandDNS:Contactyournetworkadministratortocongurethesettings.

IPaddress:EnterauniqueIPaddressforthedevice.StaticIPaddressescanbeassignedatrandomwithinisolatednetworks,

providedthateachaddressisunique.Toavoidconicts,werecommendyoutocontactyournetworkadministratorbeforeyou

assignastaticIPaddress.

Subnetmask:Enterthesubnetmask.

Router:EntertheIPaddressofthedefaultrouter(gateway)usedtoconnectdevicesthatareattachedtodifferentnetworksand

networksegments.

Hostname:Enterthehostname.

Searchdomains:Whenyouuseahostnamethatisnotfullyqualied,clickAddsearchdomainandenteradomaininwhichto

searchforthehostnameusedbythedevice.

DNSservers:ClickAddDNSserverandentertheIPaddressoftheprimaryDNSserver.Thisprovidesthetranslationofhostnames

toIPaddressesonyournetwork.

IPv6

AssignIPv6automatically:SelecttoletthenetworkrouterassignanIPaddresstothedeviceautomatically.

HTTPandHTTPS

AXISM4216-VDomeCamera

Thedeviceinterface

Allowaccessthrough:SelectifauserisallowedtoconnecttothedevicethroughtheHTTP,HTTPS,orbothHTTPandHTTPS

protocols.

HTTPSisaprotocolthatprovidesencryptionforpagerequestsfromusersandforthepagesreturnedbythewebserver.The

encryptedexchangeofinformationisgovernedbytheuseofanHTTPScerticate,whichguaranteestheauthenticityoftheserver.

TouseHTTPSonthedevice,youmustinstallanHTTPScerticate.GotoSystem>Securitytocreateandinstallcerticates.

Note

IfyouviewencryptedwebpagesthroughHTTPS,youmightexperienceadropinperformance,especiallywhenyou

requestapageforthersttime.

HTTPport:EntertheHTTPporttouse.Port80oranyportintherange1024-65535areallowed.Ifyouareloggedinasan

administrator,youcanalsoenteranyportintherange1-1023.Ifyouuseaportinthisrange,yougetawarning.

HTTPSport:EntertheHTTPSporttouse.Port443oranyportintherange1024-65535areallowed.Ifyouareloggedinasan

administrator,youcanalsoenteranyportintherange1-1023.Ifyouuseaportinthisrange,yougetawarning.

Certicate:SelectacerticatetoenableHTTPSforthedevice.

Friendlyname

Bonjour

:Turnontoallowautomaticdiscoveryonthenetwork.

Bonjourname:Enterafriendlynametobevisibleonthenetwork.ThedefaultnameisthedevicenameandMACaddress.

UseUPnP

:Turnontoallowautomaticdiscoveryonthenetwork.

UPnPname:Enterafriendlynametobevisibleonthenetwork.ThedefaultnameisthedevicenameandMACaddress.

One-clickcloudconnection

One-clickcloudconnection(O3C)togetherwithanO3Cserviceprovideseasyandsecureinternetaccesstoliveandrecordedvideo

fromanylocation.Formoreinformation,seeaxis.com/end-to-end-solutions/hosted-services.

AllowO3C:

•One-click:Thedefaultsetting.PressandholdthecontrolbuttononthedevicetoconnecttoanO3Cserviceoverthe

internet.YouneedtoregisterthedevicewiththeO3Cservicewithin24hoursafteryoupressthecontrolbutton.

Otherwise,thedevicedisconnectsfromtheO3Cservice.Onceyouhaveregisteredthedevice,Alwaysisenabledand

thedevicestaysconnectedtotheO3Cservice.

•Always:ThedeviceconstantlyattemptstoconnecttoanO3Cserviceovertheinternet.Onceyouhaveregisteredthe

device,itstaysconnectedtotheO3Cservice.Usethisoptionifthecontrolbuttononthedeviceisoutofreach.

•No:DisablestheO3Cservice.

Proxysettings:Ifneeded,entertheproxysettingstoconnecttotheHTTPserver.

Host:Entertheproxyserver’saddress.

Port:Entertheportnumberusedforaccess.

LoginandPassword:Ifneeded,enterusernameandpasswordfortheproxyserver.

Authenticationmethod:

•Basic:ThismethodisthemostcompatibleauthenticationschemeforHTTP.It’slesssecurethantheDigestmethod

becauseitsendstheusernameandpasswordunencryptedtotheserver.

•Digest:Thismethodismoresecurebecauseitalwaystransfersthepasswordencryptedacrossthenetwork.

•Auto:Thisoptionletsthedeviceselecttheauthenticationmethoddependingonthesupportedmethods.Itprioritizes

theDigestmethodovertheBasicmethod.

Ownerauthenticationkey(OAK):ClickGetkeytofetchtheownerauthenticationkey.Thisisonlypossibleifthedeviceis

connectedtotheinternetwithoutarewallorproxy.

AXISM4216-VDomeCamera

Thedeviceinterface

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.

SNMP:SelecttheversionofSNMPtouse.

•v1andv2c:

-Readcommunity:Enterthecommunitynamethathasread-onlyaccesstoallsupportedSNMPobjects.The

defaultvalueispublic.

-Writecommunity:Enterthecommunitynamethathasread/writeaccesstoallsupportedSNMPobjects

(exceptread-onlyobjects).Thedefaultvalueiswrite.

-Activatetraps:Turnontoactivatetrapreporting.Thedeviceusestrapstosendmessagesforimportant

eventsorstatuschangestoamanagementsystem.Inthedeviceinterface,youcansetuptrapsforSNMPv1

andv2c.TrapsareautomaticallyturnedoffifyouchangetoSNMPv3orturnoffSNMP.IfyouuseSNMPv3,

youcansetuptrapsthroughtheSNMPv3managementapplication.

-Trapaddress:EntertheIPaddressorhostnameofthemanagementserver.

-Trapcommunity:Enterthecommunitytousewhenthedevicesendsatrapmessagetothemanagement

system.

-Traps:

-Coldstart:Sendsatrapmessagewhenthedevicestarts.

-Warmstart:SendsatrapmessagewhenyouchangeanSNMPsetting.

-Linkup:Sendsatrapmessagewhenalinkchangesfromdowntoup.

-Authenticationfailed:Sendsatrapmessagewhenanauthenticationattemptfails.

Note

AllAxisVideoMIBtrapsareenabledwhenyouturnonSNMPv1andv2ctraps.Formoreinformation,see

AXISOSPortal>SNMP.

•v3:SNMPv3isamoresecureversion,whichprovidesencryptionandsecurepasswords.TouseSNMPv3,we

recommendyoutoactivateHTTPS,asthepasswordisthensentthroughHTTPS.Thisalsopreventsunauthorized

partiestoaccessunencryptedSNMPv1andv2ctraps.IfyouuseSNMPv3,youcansetuptrapsthroughtheSNMPv3

managementapplication.

-Passwordfortheaccount“initial”:EntertheSNMPpasswordfortheaccountnamed“initial”.Althoughthe

passwordcanbesentwithoutactivatingHTTPS,wedon’trecommendit.TheSNMPv3passwordcanonly

besetonce,andpreferablyonlywhenHTTPSisenabled.Oncethepasswordisset,thepasswordeldisno

longerdisplayed.Tosetthepasswordagain,youmustresetthedevicetofactorydefaultsettings.

Connectedclients

Thelistshowsallclientsthatareconnectedtothedevice.

Update:Clicktorefreshthelist.

Security

Certicates

Certicatesareusedtoauthenticatedevicesonanetwork.Thedevicesupportstwotypesofcerticates:

•Client/servercerticates

Aclient/servercerticatevalidatesthedevice’sidentity,andcanbeself-signedorissuedbyaCerticateAuthority(CA).

Aself-signedcerticateofferslimitedprotectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

•CAcerticates

YoucanuseaCAcerticatetoauthenticateapeercerticate,forexampletovalidatetheidentityofanauthentication

serverwhenthedeviceconnectstoanetworkprotectedbyIEEE802.1X.Thedevicehasseveralpre-installedCA

certicates.

Theseformatsaresupported:

•Certicateformats:.PEM,.CER,and.PFX

•Privatekeyformats:PKCS#1andPKCS#12

AXISM4216-VDomeCamera

Thedeviceinterface

Important

Ifyouresetthedevicetofactorydefault,allcerticatesaredeleted.Anypre-installedCAcerticatesarereinstalled.

Filterthecerticatesinthelist.

Addcerticate:Clicktoaddacerticate.

Thecontextmenucontains:

•Certicateinformation:Viewaninstalledcerticate’sproperties.

•Deletecerticate:Deletethecerticate.

•Createcerticatesigningrequest:Createacerticatesigningrequesttosendtoaregistrationauthoritytoapply

foradigitalidentitycerticate.

IEEE802.1x

IEEE802.1xisanIEEEstandardforport-basednetworkadmissioncontrolprovidingsecureauthenticationofwiredandwireless

networkdevices.IEEE802.1xisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1x,networkdevicesmustauthenticatethemselves.Theauthenticationisperformedby

anauthenticationserver,typicallyaRADIUSserver(forexampleFreeRADIUSandMicrosoftInternetAuthenticationServer).

Certicates

WhenconguredwithoutaCAcerticate,servercerticatevalidationisdisabledandthedevicetriestoauthenticateitself

regardlessofwhatnetworkitisconnectedto.

Whenusingacerticate,inAxis'implementation,thedeviceandtheauthenticationserverauthenticatethemselveswithdigital

certicatesusingEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity).

Toallowthedevicetoaccessanetworkprotectedthroughcerticates,asignedclientcerticatemustbeinstalledonthedevice.

Clientcerticate:SelectaclientcerticatetouseIEEE802.1x.Theauthenticationserverusesthecerticatetovalidatethe

client’sidentity.

CAcerticate:SelectaCAcerticatetovalidatetheauthenticationserver’sidentity.Whennocerticateisselected,thedevice

triestoauthenticateitselfregardlessofwhatnetworkitisconnectedto.

EAPidentity:Entertheuseridentityassociatedwiththeclientcerticate.

EAPOLversion:SelecttheEAPOLversionthatisusedinthenetworkswitch.

UseIEEE802.1x:SelecttousetheIEEE802.1xprotocol.

Preventbrute-forceattacks

Blocking:Turnontoblockbrute-forceattacks.Abrute-forceattackusestrial-and-errortoguesslogininfoorencryptionkeys.

Blockingperiod:Enterthenumberofsecondstoblockabrute-forceattack.

Blockingconditions:Enterthenumberofauthenticationfailuresallowedpersecondbeforetheblockstarts.Youcansetthe

numberoffailuresallowedbothonpagelevelanddevicelevel.

IPaddresslter

AXISM4216-VDomeCamera

Thedeviceinterface

Uselter:SelecttolterwhichIPaddressesthatareallowedtoaccessthedevice.

Policy:ChoosewhethertoAllowaccessorDenyaccessforcertainIPaddresses.

Addresses:EntertheIPnumbersthatareeitherallowedordeniedaccesstothedevice.YoucanalsousetheCIDRformat.

Custom-signedrmwarecerticate

ToinstalltestrmwareorothercustomrmwarefromAxisonthedevice,youneedacustom-signedrmwarecerticate.The

certicateveriesthatthermwareisapprovedbyboththedeviceownerandAxis.Thermwarecanonlyrunonaspecic

devicewhichisidentiedbyitsuniqueserialnumberandchipID.Custom-signedrmwarecerticatescanonlybecreated

byAxis,sinceAxisholdsthekeytosignthem.

ClickInstalltoinstallthecerticate.Youneedtoinstallthecerticatebeforeyouinstallthermware.

Users

Adduser:Clicktoaddanewuser.Youcanaddupto100users.

Username:Enterauniqueusername.

Newpassword:Enterapasswordfortheuser.Passwordsmustbe1to64characterslong.OnlyASCIIprintablecharacters(code

32to126)areallowedinthepassword,forexampleletters,numbers,punctuation,andsomesymbols.

Repeatpassword:Enterthesamepasswordagain.

Role:

•Administrator:Hasfullaccesstoallsettings.Administratorscanalsoadd,update,andremoveotherusers.

•Operator:Hasaccesstoallsettingsexcept:

-AllSystemsettings.

-Addingapps.

•Viewer:Hasaccessto:

-Watchandtakesnapshotsofavideostream.

-Watchandexportrecordings.

-WithPTZuseraccess:pan,tilt,andzoom.

Thecontextmenucontains:

Updateuser:Edittheuser’sproperties.

Deleteuser:Deletetheuser.Youcan’tdeletetherootuser.

Anonymoususers

Allowanonymousviewers:Turnontoallowanyonetoaccessthedeviceasaviewerwithouthavingtologinwithauseraccount.

AllowanonymousPTZoperators:Turnontoallowanonymoususerstopan,tilt,andzoomtheimage.

Events

Rules

AXISM4216-VDomeCamera

Thedeviceinterface

Aruledenestheconditionsthatmustbemetfortheproducttoperformanaction.Thelistshowsallthecurrentlycongured

rulesintheproduct.

Note

Youcancreateupto256actionrules.

Addarule:Clicktocreatearule.

Name:Enteranamefortherule.

Waitbetweenactions:Entertheminimumtime(hh:mm:ss)thatmustpassbetweenruleactivations.Itisusefuliftheruleis

activatedbyforexampleday-nightmodeconditions,toavoidthatsmalllightchangesduringsunriseandsunsetactivate

therulerepeatedly.

Condition:Selectaconditionfromthelist.Aconditionmustbemetforthedevicetoperformanaction.Ifmultipleconditions

aredened,allofthemmustbemettotriggertheaction.

Usethisconditionasatrigger:Selecttomakethisrstconditionfunctiononlyasastartingtrigger.Itmeansthatoncetherule

isactivateditremainsactiveforaslongasalltheotherconditionsaremet,nomatterthestateoftherstcondition.Ifyoudon’t

selectthisoption,therulewillsimplybeactivewheneveralltheconditionsaremet.

Invertthiscondition:Selectifyouwanttheconditiontobetheoppositeofyourselection.

Addacondition:Clicktoaddanadditionalcondition.

Action:Selectanactionfromthelistandenteritsrequiredinformation.

Recipients

Youcansetupyourdevicetonotifyrecipientsabouteventsorsendles.Thelistshowsalltherecipientscurrentlyconguredin

theproduct,alongwithinformationabouttheirconguration.

Note

Youcancreateupto20recipients.

Addarecipient:Clicktoaddarecipient.

Name:Enteranamefortherecipient.

Type:Selectfromthelist:

•FTP

-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris

speciedunderSystem>Network>IPv4andIPv6.

-Port:EntertheportnumberusedbytheFTPserver.Thedefaultis21.

-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.Ifthisdirectorydoesn’talreadyexist

ontheFTPserver,youwillgetanerrormessagewhenuploadingles.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-Usetemporarylename:Selecttouploadleswithtemporary,automaticallygeneratedlenames.The

lesgetrenamedtothedesirednameswhentheuploadcompletes.Iftheuploadisaborted/interrupted,

youdon’tgetanycorruptles.However,youprobablystillgetthetemporaryles.Thiswayyouknowthat

alllesthathavethedesiredname,arecorrect.

-UsepassiveFTP:UndernormalcircumstancestheproductsimplyrequeststhetargetFTPservertoopenthe

dataconnection.ThedeviceactivelyinitiatesboththeFTPcontrolanddataconnectionstothetargetserver.

ThisisnormallyneededifthereisarewallbetweenthedeviceandthetargetFTPserver.

AXISM4216-VDomeCamera

Thedeviceinterface

•HTTP

-URL:EnterthenetworkaddresstotheHTTPserverandthescriptthatwillhandletherequest.Forexample:

http://192.168.254.10/cgi-bin/notify.cgi.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-Proxy:TurnonandentertherequiredinformationifaproxyservermustbepassedtoconnecttotheHTTP

server.

•HTTPS

-URL:EnterthenetworkaddresstotheHTTPSserverandthescriptthatwillhandletherequest.Forexample:

https://192.168.254.10/cgi-bin/notify.cgi.

-Validateservercerticate:SelecttovalidatethecerticatethatwascreatedbyHTTPSserver.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-Proxy:TurnonandentertherequiredinformationifaproxyservermustbepassedtoconnecttotheHTTPS

server.

•Networkstorage

YoucanaddnetworkstoragesuchasaNAS(NetworkAttachedStorage)anduseitasarecipienttostoreles.

ThelesarestoredintheMatroska(MKV)leformat.

-Host:EntertheIPaddressorhostnameforthenetworkstorage.

-Share:Enterthenameoftheshareonthehost.

-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

•SFTP

-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris

speciedunderSystem>Network>IPv4andIPv6.

-Port:EntertheportnumberusedbytheSFTPserver.Thedefaultis22.

-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.Ifthisdirectorydoesn’talreadyexiston

theSFTPserver,youwillgetanerrormessagewhenuploadingles.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-SSHhostpublickey(MD5):Enterthengerprintoftheremotehost’spublickey(a32hexadecimaldigits

string).TheSFTPclientsupportsSFTPserversusingSSH-2withRSA,DSA,ECDSA,andED25519hostkey

types.RSAisthepreferredmethodduringnegotiation,followedbyECDSA,ED25519,andDSA.Makesureto

entertherightMD5hostkeythatisusedbyyourSFTPserver.

-Usetemporarylename:Selecttouploadleswithtemporary,automaticallygeneratedlenames.The

lesgetrenamedtothedesirednameswhentheuploadcompletes.Iftheuploadisaborted/interrupted,

youdon’tgetanycorruptles.However,youprobablystillgetthetemporaryles.Thiswayyouknowthat

alllesthathavethedesiredname,arecorrect.

•Email

-Sendemailto:Entertheemailaddresstosendemailsto.Toentermultipleaddresses,usecommasto

separatethem.

-Sendemailfrom:Entertheemailaddressofthesendingserver.

-Username:Entertheusernameforthemailserver.Leavethiseldemptyifthemailserverdoesnot

requireauthentication.

-Password:Enterthepasswordforthemailserver.Leavethiseldemptyifthemailserverdoesnotrequire

authentication.

-Emailserver(SMTP):EnterthenameoftheSMTPserver,forexamplesmtp.gmail.com,smtp.mail.yahoo.com.

-Port:EntertheportnumberfortheSMTPserver,usingvaluesintherange0-65535.Thedefaultvalueis587.

-Encryption:Touseencryption,selecteitherSSLorTLS.

-Validateservercerticate:Ifyouuseencryption,selecttovalidatetheidentityofthedevice.Thecerticate

canbeself-signedorissuedbyaCerticateAuthority(CA).

-POPauthentication:TurnontoenterthenameofthePOPserver,forexamplepop.gmail.com.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountof

attachments,fromreceivingscheduledemailsandsimilar.Checktheemailprovider'ssecuritypolicytoavoid

youremailaccountbeinglockedormissingoutonyourexpectedemails.

•TCP

-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris

speciedunderSystem>Network>IPv4andIPv6.

AXISM4216-VDomeCamera

Thedeviceinterface

-Port:Entertheportnumberusedtoaccesstheserver.

Test:Clicktotestthesetup.

Thecontextmenucontains:

Viewrecipient:Clicktoviewalltherecipientdetails.

Copyrecipient:Clicktocopyarecipient.Whenyoucopy,youcanmakechangestothenewrecipient.

Deleterecipient:Clicktodeletetherecipientpermanently.

Schedules

Schedulesandpulsescanbeusedasconditionsinrules.Thelistshowsalltheschedulesandpulsescurrentlyconguredinthe

product,alongwithinformationabouttheirconguration.

Addschedule:Clicktocreateascheduleorpulse.

Manualtrigger

Themanualtriggerisusedtomanuallytriggerarule.Themanualtriggercanforexamplebeusedtovalidateactionsduring

productinstallationandconguration.

MQTT

MQTT(MessageQueuingTelemetryTransport)isastandardmessagingprotocolfortheInternetofThings(IoT).Itwasdesignedfor

simpliedIoTintegrationandisusedinawidevarietyofindustriestoconnectremotedeviceswithasmallcodefootprintand

minimalnetworkbandwidth.TheMQTTclientinAxisdevicermwarecansimplifyintegrationofdataandeventsproducedinthe

devicetosystemswhicharenotvideomanagementsystems(VMS).

SetupthedeviceasanMQTTclient.MQTTcommunicationisbasedontwoentities,theclientsandthebroker.Theclientscan

sendandreceivemessages.Thebrokerisresponsibleforroutingmessagesbetweenclients.

YoucanlearnmoreaboutMQTTinAXISOSPortal.

Storage

Networkstorage

Addnetworkstorage:Clicktoaddanetworksharewhereyoucansaverecordings.

•Address:EntertheIPaddressorhostnameofthehostserver,typicallyaNAS(NetworkAttachedStorage).We

recommendyoutocongurethehosttouseaxedIPaddress(notDHCPsinceadynamicIPaddresscanchange)or

thatyouuseDNS.WindowsSMB/CIFSnamesarenotsupported.

•Networkshare:Enterthenameofthesharedlocationonthehostserver.SeveralAxisdevicescanusethesame

networkshare,sinceeachdevicegetsitsownfolder.

•User:Iftheserverrequiresalogin,entertheusername.Tologintoaspecicdomainserver,type

DOMAIN\username.

•Password:Iftheserverrequiresalogin,enterthepassword.

•SMBversion:SelecttheSMBstorageprotocolversiontoconnecttotheNAS.IfyouselectAuto,thedevicetries

tonegotiateoneofthesecureversionsSMB:3.02,3.0,or2.1.Select1.0or2.0toconnecttoolderNASthatdon’t

supporthigherversions.YoucanreadmoreaboutSMBsupportinAxisdeviceshere.

•Addshareevenifconnectiontestfails:Selecttoaddthenetworkshareevenifanerrorisdiscoveredduringthe

connectiontest.Theerrorcanbe,forexample,thatyoudidn’tenterapasswordeventhoughtheserverrequiresone.

Removenetworkstorage:Clicktoremovetheconnectiontothenetworkshare.Thisremovesallsettingsforthenetworkshare.

AXISM4216-VDomeCamera

Thedeviceinterface

Writeprotect:Turnontostopwritingtothenetworkshareandprotectrecordingsfrombeingremoved.Youcan’tformata

write-protectednetworkshare.

Ignore:Turnontostopstoringrecordingsonthenetworkshare.

Retentiontime:Selecthowlongtokeeprecordings,tolimittheamountofoldrecordingsortocomplywithregulationsregarding

datastorage.Ifthenetworkstoragebecomesfull,oldrecordingsareremovedbeforetheselectedtimeperiodhaspassed.

Tools

•Testconnection:Testtheconnectiontothenetworkshare.

•Format:Formatthenetworkshare,forexamplewhenyouneedtoquicklyerasealldata.cifsistheavailablele

systemoption.

ClickUsetooltoactivatetheselectedtool.

Onboardstorage

Important

Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhilethedeviceisrunning.UnmounttheSD

cardbeforeyouremoveit.

Unmount:ClicktosafelyremovetheSDcard.

Writeprotect:TurnontostopwritingtotheSDcardandprotectrecordingsfrombeingremoved.Youcan’tformata

write-protectedSDcard.

Autoformat:TurnontoautomaticallyformatanewlyinsertedSDcard.Itformatsthelesystemintoext4.

Ignore:TurnontostopstoringrecordingsontheSDcard.WhenyouignoretheSDcard,thedevicenolongerrecognizesthatthe

cardexists.Thesettingisonlyavailableforadministrators.

Retentiontime:Selecthowlongtokeeprecordings,tolimittheamountofoldrecordingsortocomplywithregulationsregarding

datastorage.IftheSDcardbecomesfull,oldrecordingsareremovedbeforetheselectedtimeperiodhaspassed.

Tools

•Check:CheckforerrorsontheSDcard.Thisonlyworksfortheext4lesystem.

•Repair:Repairerrorsintheext4lesystem.TorepairanSDcardwiththeVFATlesystem,ejecttheSDcard,insertit

inacomputerandperformadiskrepair.

•Format:FormattheSDcard,forexamplewhenyouneedtochangethelesystemorquicklyerasealldata.VFAT

andext4arethetwoavailablelesystemoptions.Therecommendedformatisext4,duetoitsresilienceagainst

datalossifthecardisejectedorifthereisanabruptpowerloss.However,youneedathird-partyext4driveror

applicationtoaccessthelesystemfromWindows®.

•Encrypt:Encryptdatathatisstored.

•Decrypt:Decryptdatathatisstored.

•Changepassword:ChangethepasswordrequiredtoencrypttheSDcard.

ClickUsetooltoactivatetheselectedtool.

Onboardstorage

AXISM4216-VDomeCamera

Thedeviceinterface

Harddrive

•Free:Theamountoffreediskspace.

•Status:Ifthediskismountedornot.

•Filesystem:Thelesystemthatisusedbythedisk.

•Encrypted:Ifthediskisencryptedornot.

•Temperature:Thecurrenttemperatureofthehardware.

•Overallheathtest:Theresultaftercheckingthehealthofthedisk.

Tools

•Check:Checkthestoragedeviceforerrorsandtriestorepairitautomatically.

•Repair:Repairthestoragedevice.Activerecordingswillpauseduringtherepair.Repairingastoragedevicemay

resultinlostdata.

•Format:Eraseallrecordingsandformatthestoragedevice.Choosealesystem.

•Encrypt:Encryptdatathatisstored.

•Decrypt:Decryptdatathatisstored.Alllesonthestoragedevicewillbeerased.

•Changepassword:Changethepasswordforthediskencryption.Changingthepassworddoesn'tdisruptongoing

recordings.

•Usetool:Clicktoruntheselectedtool

Unmount:Clickbeforeyoudisconnectthedevicefromthesystem.Allongoingrecordingswillbestopped.

Writeprotect:Turnonwriteprotectiontoprotectthestoragedevicefrombeingoverwritten.

Autoformat:Thediskwillbeautomaticallyformattedusingtheext4lesystem.

Streamproles

Clicktocreateandsavegroupsofvideostreamsettings.Youcanusethesettingsindifferentsituations,forexamplein

continuousrecordingorwhenyouuseactionrulestorecord.

ONVIF

ONVIFusers

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforend-users,integrators,

consultants,andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenables

interoperabilitybetweendifferentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

Adduser:ClicktoaddanewONVIFuser.

Username:Enterauniqueusername.

Newpassword:Enterapasswordfortheuser.Passwordsmustbe1to64characterslong.OnlyASCIIprintablecharacters(code

32to126)areallowedinthepassword,forexampleletters,numbers,punctuation,andsomesymbols.

Repeatpassword:Enterthesamepasswordagain

Role:

•Administrator:Hasfullaccesstoallsettings.Administratorscanalsoadd,update,andremoveotherusers.

•Operator:Hasaccesstoallsettingsexcept:

-AllSystemsettings.

-Addingapps.

•Mediauser:Allowsaccesstothevideostreamonly.

Thecontextmenucontains:

AXISM4216-VDomeCamera

Thedeviceinterface

Updateuser:Edittheuser’sproperties.

Deleteuser:Deletetheuser.Youcan’tdeletetherootuser.

BycreatinganONVIFuser,youautomaticallyenableONVIFcommunication.UsetheusernameandpasswordforallONVIF

communicationwiththedevice.FormoreinformationseetheAxisDeveloperCommunityataxis.com.

ONVIFmediaproles

AnONVIFmediaproleconsistsofasetofcongurationsthatyoucanusetochangemediastreamsettings.

Addmediaprole:ClicktoaddanewONVIFmediaprole.

prole_x:Clickaproletoedit.

Detectors

Cameratampering

Thecameratamperingdetectorgeneratesanalarmwhenthescenechanges,forexamplebecausethelensiscovered,sprayed

orseverelyputoutoffocus,andthetimeinTriggerafterhaspassed.Thetamperingdetectoronlyactivateswhenthecamera

hasnotmovedforatleast10seconds.Duringthisperiodthedetectorsetsupascenemodeltouseasacomparisontodetect

tamperingincurrentimages.Forthescenemodeltobesetupproperly,makesurethatthecameraisinfocus,thelighting

conditionsarecorrect,andthecameradoesn’tpointatascenethatlackscontours,forexampleablankwall.Cameratampering

canbeusedasaconditiontotriggeractions.

Triggerafter:Entertheminimumtimethatthetamperingconditionsmustbeactivebeforethealarmtriggers.Thiscanhelp

preventfalsealarmsforknownconditionsthataffecttheimage.

Triggerondarkimages:Itisverydifculttogeneratealarmswhenthecameralensissprayed,sinceitisimpossibletodistinguish

thateventfromothersituationswheretheimageturnsdarkinasimilarway,forexamplewhenthelightingconditionschange.

Turnonthisparametertogeneratealarmsforallcaseswheretheimageturnsdark.Whenit’sturnedoff,thedevicedoesn’t

generateanyalarmwhentheimageturnsdark.

Audiodetection

Thesesettingsareavailableforeachaudioinput.

Soundlevel:Adjustthesoundleveltoavaluefrom0–100,where0isthemostsensitiveand100theleastsensitive.Usethe

activityindicatorasaguidewhenyousetthesoundlevel.Whenyoucreateevents,youcanusethesoundlevelasacondition.

Youcanchoosetotriggeranactionifthesoundlevelrisesabove,fallsbeloworpassesthesetvalue.

Videoout

Logs

Reportsandlogs

AXISM4216-VDomeCamera

Thedeviceinterface

Reports

•Viewthedeviceserverreport:Clicktoshowinformationabouttheproductstatusinapop-upwindow.TheAccess

LogisautomaticallyincludedintheServerReport.

•Downloadthedeviceserverreport:Clicktodownloadtheserverreport.Itcreatesa.ziplethatcontainsacomplete

serverreporttextleinUTF–8format,aswellasasnapshotofthecurrentliveviewimage.Alwaysincludetheserver

report.ziplewhenyoucontactsupport.

•Downloadthecrashreport:Clicktodownloadanarchivewithdetailedinformationabouttheserver'sstatus.The

crashreportcontainsinformationthatisintheserverreportaswellasdetaileddebuginformation.Thisreportmight

containsensitiveinformationsuchasnetworktraces.Itcantakeseveralminutestogeneratethereport.

Logs

•Viewthesystemlog:Clicktoshowinformationaboutsystemeventssuchasdevicestartup,warningsandcritical

messages.

•Viewtheaccesslog:Clicktoshowallfailedattemptstoaccessthedevice,forexamplewhenawronglogin

passwordisused.

Networktrace

Important

Anetworktracelemightcontainsensitiveinformation,forexamplecerticatesorpasswords.

Anetworktracelecanhelpyoutroubleshootproblemsbyrecordingactivityonthenetwork.Selectthedurationofthetracein

secondsorminutes,andclickDownload.

Remotesystemlog

Syslogisastandardformessagelogging.Itallowsseparationofthesoftwarethatgeneratesmessages,thesystemthatstores

them,andthesoftwarethatreportsandanalyzesthem.Eachmessageislabeledwithafacilitycode,whichindicatesthesoftware

typegeneratingthemessage,andassignedaseveritylevel.

Server:Clicktoaddanewserver.

Host:EnterthehostnameorIPaddressoftheserver.

Format:Selectwhichsyslogmessageformattouse.

•RFC3164

•RFC5424

Protocol:Selecttheprotocolandporttouse:

•UDP(Defaultportis514)

•TCP(Defaultportis601)

•TLS(Defaultportis6514)

Severity:Selectwhichmessagestosendwhentriggered.

CAcerticateset:Seethecurrentsettingsoraddacerticate.

Plaincong

PlaincongisforadvanceduserswithexperienceofAxisdeviceconguration.Mostparameterscanbesetandeditedfrom

thispage.

AXISM4216-VDomeCamera

Thedeviceinterface

Maintenance

Restart:Restartthedevice.Thisdoesnotaffectanyofthecurrentsettings.Runningapplicationsrestartautomatically.

Restore:Returnmostsettingstothefactorydefaultvalues.Afterwardsyoumustrecongurethedeviceandapps,reinstallany

appsthatdidn’tcomepreinstalled,andrecreateanyeventsandPTZpresets.

Important

Theonlysettingssavedafterrestoreare:

•Bootprotocol(DHCPorstatic)

•StaticIPaddress

•Defaultrouter

•Subnetmask

•802.1Xsettings

•O3Csettings

Factorydefault:Returnallsettingstothefactorydefaultvalues.AfterwardsyoumustresettheIPaddresstomakethedevice

accessible.

Note

AllAxisdevicermwareisdigitallysignedtoensurethatyouonlyinstallveriedrmwareonyourdevice.Thisfurther

increasestheoverallminimumcybersecuritylevelofAxisdevices.Formoreinformation,seethewhitepaper“Signed

rmware,secureboot,andsecurityofprivatekeys”ataxis.com.

Firmwareupgrade:Upgradetoanewrmwareversion.Newrmwarereleasescancontainimprovedfunctionality,bug

xes,andcompletelynewfeatures.Werecommendyoutoalwaysusethelatestrelease.Todownloadthelatestrelease,go

toaxis.com/support.

Whenyouupgrade,youcanchoosebetweenthreeoptions:

•Standardupgrade:Upgradetothenewrmwareversion.

•Factorydefault:Upgradeandreturnallsettingstothefactorydefaultvalues.Whenyouchoosethisoption,youcan’t

reverttothepreviousrmwareversionaftertheupgrade.

•Autorollback:Upgradeandconrmtheupgradewithinthesettime.Ifyoudon’tconrm,thedevicerevertstothe

previousrmwareversion.

Firmwarerollback:Reverttothepreviouslyinstalledrmwareversion.

AXISM4216-VDomeCamera

Learnmore

Long-distanceconnections

Thisproductsupportsber-opticcableinstallationsthroughamediaconverter.Fiber-opticcableinstallationsofferanumber

ofbenetssuchas:

•Long-distanceconnection

•Highspeed

•Longlifetime

•Largecapacityofdatatransmission

•Electromagneticinterferenceimmunity

Findoutmoreaboutber-opticcableinstallationsonaxis.com/technologies/ber-optics.

ForinformationabouthowtoinstallthemediaconverterseetheInstallationGuideforthisproduct.

Viewarea

Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth

andstorageneeds.IfyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusingviewareasyoucanremoveparts

ofthefullview,forexample,thesky.

Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea

size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,

whichrequiresmorebandwidthwithoutaddingimageinformation.

Capturemodes

Acapturemodeisapresetcongurationthatdeneshowthecamerawillcaptureimages.Thecapturemodesettingcanaffectthe

camera’seldofviewandaspectratio.Theshutterspeedcanalsobeaffected,whichinturnwillaffectthelightsensitivity.

Thelowerresolutioncapturemodemaybesampledfromtheoriginalresolution,oritmaybecroppedoutfromtheoriginal,in

whichcasetheeldofviewmayalsobeaffected.

AXISM4216-VDomeCamera

Learnmore

Theimageshowshowtheeldofviewandaspectratiocanchangebetweentwodifferentcapturemodes.

Thecapturemodetochoosedependsontherequirementsfortheframerateandresolutionforthespecicsurveillancesetup.For

specicationsaboutavailablecapturemodes,seetheproduct’sdatasheetataxis.com.

Remotefocusandzoom

Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.Itisa

convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s

installationlocation.

Privacymasks

Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy

masksappearasblocksofsolidcolor.

You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.

YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.

Important

Ifyouusemultipleprivacymasksitmayaffecttheproduct’sperformance.

Important

Setthezoomandfocusbeforeyoucreateaprivacymask.

AXISM4216-VDomeCamera

Learnmore

Note

IfyouviewthevideostreamoverHDMIandrestarttheproduct,theprivacymaskswilldisappear.Toshowtheprivacy

masksagain,restartthevideostream.

Overlays

Note

ImageandtextoverlaywillnotbedisplayedonvideostreamoverHDMI.

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,

orduringproductinstallationandconguration.Youcanaddeithertextoranimage.

Streamingandstorage

Videocompressionformats

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The

availableoptionsare:

MotionJPEG

MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen

displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion

videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.

H.264orMPEG-4Part10/AVC

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion

JPEGformatandbyasmuchas50%comparedtoolderMPEGformats.Thismeansthatlessnetworkbandwidthandstoragespace

arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

H.265orMPEG-HPart2/HEVC

H.265can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan25%comparedtoH.264.

Note

•H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

•Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthecameradoesn’tsupportitinitswebinterface.

InsteadyoucanuseavideomanagementsystemorapplicationsupportingH.265decoding.

HowdoImage,Stream,andStreamprolesettingsrelatetoeachother?

TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifyouchangesomethinginthistab,it

immediatelyaffectsallvideostreamsandrecordings.

TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifyourequestavideostreamfromtheproductanddon’t

specifyforexampleresolution,orframerate.WhenyouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but

itwilltakeeffectwhenyoustartanewstream.

AXISM4216-VDomeCamera

Learnmore

TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifyourequestastreamwithaspecicstreamprole,the

streamcontainsthesettingsofthatprole.Ifyourequestastreamwithoutspecifyingastreamprole,orrequestastreamprole

thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.

Bitratecontrol

Withbitratecontrol,youcanmanagethebandwidthconsumptionofyourvideostream.

Variablebitrate(VBR)

Withvariablebitrate,thebandwidthconsumptionvariesbasedonthelevelofactivityinthescene.Themoreactivityinthescene,

themorebandwidthyouneed.Youareguaranteedconstantimagequalitybutitrequiresstoragemargins.

Maximumbitrate(MBR)

Withmaximumbitrate,youcansetatargetbitratetohandlebitratelimitationsinyoursystem.Youmayseeadeclineinimage

qualityorframeratewhentheinstantaneousbitrateiskeptbelowthespeciedtargetbitrate.Youcanchoosetoeitherprioritize

imagequalityorframerate.Werecommendthatyoucongurethetargetbitratetoahighervaluethantheexpectedbitrate.This

givesyouamarginforadditionalcomplexitythatneedstobecaptured.

Targetbitrate

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications

forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications.

TondtheusermanualsforAxisapplications,gotoaxis.com.

AXISM4216-VDomeCamera

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Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify

thattheapplicationsworktogetherbeforedeployment.

AXISPeopleCounter

AXISPeopleCounterisananalyticapplicationthatyoucaninstallonanetworkcamera.Youcanusetheapplicationtocounthow

manypeoplepassthroughanentrance,inwhatdirectiontheypass,andifmorethanonepersonpassesduringapredenedinterval.

Youcanalsouseittoestimatehowmanypeoplearecurrentlyoccupyinganarea,andtheaveragevisitingtime.

Theapplicationrunsembeddedinthecamerawhichmeansyoudon’tneedadedicatedcomputertoruntheapplication.

AXISPeopleCounterissuitableforanyindoorenvironment,likestores,libraries,orgyms.

Howdoesestimatingoccupancywork?

Youcanusetheapplicationtoestimateoccupancyinareaswithoneorseveralentrancesandexits.Eachentranceandexitneedstobe

equippedwithanetworkcamerawithAXISPeopleCounterinstalled.Ifthereareseveralcameras,theycommunicatewitheachother

overthenetworkinaprimaryandsecondaryconcept.Theprimarycameracontinuouslyfetchesdatafromthesecondarycamerasand

presentsthedataintheliveview.Everyfteenminutes,theprimarycamerasendsthestatisticaldatatoAXISStoreDataManager.

Consequently,thereportsgeneratedfromAXISStoreDataManagercanpresentthedatainaminimumof15minutestimeinterval.

Autotracking

AXISScreamDetection

AXISScreamDetectionisanapplicationthattriggersaneventifascreamisdetected.Thegeneratedeventcanbeused,for

example,torecordavideooralertsecuritystaff.

Beforeusingtheapplication,considerthefollowing:

•Theapplicationismainlyintendedfordetectingscreamsinagenerallyquietenvironment.Thedifferencebetweenthe

backgroundsoundlevelandthescreammustbeatleast15-20dBfortheapplicationtofunctioneffectively.Consider

theproximitytotheexpectedsoundsource,thebackgroundnoiselevelandtheaudioinputgainlevelwheninstalling

theproduct.

•Adjusttheaudioinputgaintoalevelwherethebackgroundnoisecoversapproximately30-50%oftheapplication’saudio

levelgraph.ToaccesstheInputgainsetting,clicktheAudioSettingslinkontheapplicationpage.

•Iftheintervalbetweenscreamsislessthan3seconds,theapplicationregardsitasonescream.

AXISM4216-VDomeCamera

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AXISBlockedViewDetection

AXISBlockedViewDetectionisanapplicationthattriggersanalarmiftamperingofthecameraisdetected,forexample,ifthe

lensiscoveredorsprayed.

Foroptimalperformance,werecommendthatthecameraviewcontainsobjects,patternsorlinesthatcanbedetected.

Idealscene

Avoidlargeareasofoor,wallsandceilingwithfewobjects.

Notidealscene

Youcansetthetriggerlevelbyadjustingthesensitivityandchangeratioofthetamperingdetection.

AXISObjectAnalytics

AXISObjectAnalyticsisananalyticapplicationthatcomespreinstalledonthecamera.Itdetectsobjectsthatmoveinthesceneand

classiesthemas,forexample,humansorvehicles.Youcansetuptheapplicationtosendalarmsfordifferenttypesofobjects.To

ndoutmoreabouthowtheapplicationworks,seetheusermanual.

Security

TPMmodule

TheTPM(TrustedPlatformModule)isacomponentthatprovidescryptographicfeaturestoprotectinformationfromunauthorized

access.Itisalwaysactivatedandtherearenosettingsyoucanchange.

TolearnmoreaboutTPM,gotoaxis.com/press-center/media-resources/white-papers.

AXISM4216-VDomeCamera

Speciﬁcations

Productoverview

Networkconnector(PoE)

SDmemorycardslot

Controlbutton

StatusLEDindicator

HDMIconnector

Partnumber(P/N)&Serialnumber(S/N)

LEDindicators

StatusLED

Indication

Unlit

Connectionandnormaloperation.

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

SDcardslot

NO NO

TICE TICE

TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard

fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards.

AXISM4216-VDomeCamera

Speciﬁcations

ForSDcardrecommendations,seeaxis.com.

microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare

trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage47.

Powerbutton

•Pressandholdthepowerbuttontotemporarilypowertheproductwhenthedomecoverisremoved.

•Thepowerbuttonisalsousedwiththecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage47.

Connectors

HDMIconnector

UsetheHDMI

connectortoconnectadisplayorpublicviewmonitor.

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

AXISM4216-VDomeCamera

Cleaningrecommendations

NO NO

TICE TICE

TICE

Neveruseharshdetergent,forexamplegasoline,benzene,oracetone.

1.Useacanofcompressedairtoremoveanydustorloosedirtfromthedevice.

2.Ifnecessary,cleanthelenswithasoftclothdampenedwithlukewarmwater.

Note

Avoidcleaningindirectsunlightoratelevatedtemperatures,asthismaycausestainswhenthewaterdropletsdry.

AXISM4216-VDomeCamera

Troubleshooting

Resettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to

thefactorydefaultvalues.

Note

ForproductswithmultipleIPaddresseschannel1willhavetheaddress192.168.0.90,channel2willhavetheaddress

192.168.0.91andsoon.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage44.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset

tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.

5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthedevice.

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.

6.Refocustheproduct.

Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebpage.GotoMaintenance>Factorydefaultandclick

Default.

Firmwareoptions

Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe

activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith

periodicreleasesfocusedmainlyonbugxesandsecurityupdates.

Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem

offerings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidatedagainstthelatest

activetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctionalchangesoraffecting

anyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy,gotoaxis.com/support/rmware.

Checkthecurrentrmwareversion

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshootaproblem,werecommend

youtostartbycheckingthecurrentrmwareversion.Thelatestrmwareversionmightcontainacorrectionthatxesyour

particularproblem.

Tocheckthecurrentrmware:

1.Gotothedevice’swebpage.

2.Click.

3.ClickAbout.

AXISM4216-VDomeCamera

Troubleshooting

Upgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenyouupgradethermware(providedthatthefeaturesareavailablein

thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesurethedeviceremainsconnectedtothepowersourcethroughouttheupgradeprocess.

Note

Whenyouupgradethedevicewiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeyouupgradethe

rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware.

1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware.

2.Logintothedeviceasanadministrator.

3.GotoMaintenance>FirmwareupgradeandclickUpgrade.Followtheinstructionsonthepage.Whentheupgradehas

nished,theproductrestartsautomatically.

YoucanuseAXISDeviceManagertoupgrademultipledevicesatthesametime.Findoutmoreat

axis.com/products/axis-device-manager.

Technicalissues,clues,andsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele

correspondstoyourdeviceandtryagain.

Problemsafterrmware

upgrade

Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviouslyinstalledversion

fromtheMaintenancepage.

ProblemssettingtheIPaddress

Thedeviceislocatedona

differentsubnet

IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe

devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork

administratortoobtainanIPaddress.

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,

typepingandtheIPaddressofthedevice):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet

ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingthedevice.

AXISM4216-VDomeCamera

Troubleshooting

Thedevicecan’tbeaccessedfromabrowser

Can’tlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.

SeeResettofactorydefaultsettingsonpage47.

TheIPaddresshasbeen

changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen

changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify

thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.

Certicateerrorwhenusing

IEEE802.1X

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe

synchronizedwithanNTPserver.GotoSystem>Dateandtime.

Thedeviceisaccessiblelocallybutnotexternally

Toaccessthedeviceexternally,werecommendyoutouseoneofthefollowingapplicationsforWindows

•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.

•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.

Forinstructionsanddownload,gotoaxis.com/vms.

Problemswithstreaming

MulticastH.264only

accessiblebylocalclients

Checkifyourroutersupportsmulticasting,orifyouneedtoconguretheroutersettingsbetween

theclientandthedevice.YoumightneedtoincreasetheTTL(TimeToLive)value.

NomulticastH.264

displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice

arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallthatpreventsviewing.

PoorrenderingofH.264

images

Ensurethatyourgraphicscardusesthelatestdriver.Youcanusuallydownloadthelatestdrivers

fromthemanufacturer’swebsite.

Colorsaturationisdifferent

inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore

information.

Lowerframeratethan

expected

•SeePerformanceconsiderationsonpage50.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

•Logintothedevice’swebpageandsetacapturemodethatprioritizesframerate.If

youchangethecapturemodetoprioritizeframerateitmightlowerthemaximum

resolution,dependingonthedeviceusedandcapturemodesavailable.

Can'tselectH.265encoding

inliveview

Webbrowsersdon’tsupportH.265decoding.Useavideomanagementsystemorapplication

thatsupportsH.265decoding.

AXISM4216-VDomeCamera

Troubleshooting

Problemsretrievingadditionalvideostreams

‘VideoError’displayedin

AXISCompanion,or

‘Stream:Error.Something

wentwrong.Maybethere

aretoomanyviewers.’in

Chrome/Firefox,or

‘503serviceunavailable’

errorinQuickTime,or

‘Cameranot

available’displayedin

AXISCameraStation,or

‘Errorreadingvideostream’

messageinbrowserwhen

usingtheJavaapplet

Thiscameraisdesignedtodeliveruptofourdifferentstreams.Ifafthuniquestreamisrequested,

thecameracan’tprovideit,andanerrormessageisdisplayed.Theerrormessagedependsonthe

waythestreamisrequested.Thestreamsareusedonarstcome,rstservedbasis.Examples

ofinstancesthatuseastreamare:

•Liveviewinginawebbrowserorotherapplication

•Whilerecording-continuousormotiontriggeredrecording

•Aneventthatusesimagesonthecamera,forexampleaneventthatsendsane-mail

withanimageeveryhour

•Aninstalledandrunningapplication,suchasAXISVideoMotionDetection,willalways

consumeavideostream,whetheritisusedornot.Astoppedapplicationdoesnot

consumeavideostream.

Thecameracandelivermorethanfoursimultaneousstreamsprovidedthecongurationofany

additionalstreamisidenticaltoanyoftherstfourstreams.Identicalcongurationimpliesexactly

thesameresolution,framerate,compression,videoformat,rotationetc.Formoreinformationsee

thewhitepaper“Maxnumberofuniquevideostreamcongurations”,availableataxis.com.

Performanceconsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors

affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe

CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe

bandwidth.

•RotatingtheimageintheGUIwillincreasetheproduct'sCPUload.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•AccessbylargenumbersofMotionJPEGorunicastH.265clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand

bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat

streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•AccessingMotionJPEGandH.265videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand

thegeneralperformance.

Contactsupport

Contactsupportataxis.com/support.

UserManualVer.M2.2

AXISM4216-VDomeCamera

Date:January2022

PartNo.T10174960

Axis M4216-V 4MP Dome Network Camera With HDMI Connection

Product's Documents

User Manual

Specifications

Axis M4216-V Questions and Answers