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26 www.electrolux.com
Malfunction Possible Cause Solution
Too much detergent or unsuitable
detergent (creates too much foam)
has been used.
Reduce detergent quantity and
use correct type of detergent
(refer page 20).
Check whether there are any leaks
from one of the inlet hose fittings. It
is not always easy to see this as
the water runs down the hose;
check to see if it is damp.
Check the water inlet hose
connection.
Too little detergent or unsuitable
detergent has been used.
Increase detergent quantity or use
different detergent (refer page 20).
The program is still running. Wait until the end of cycle.
The transit bolts and packing have
not been removed.
Check the correct installation of the
appliance.
Detergent over dose.
Machine unbalance.
The support feet have not been
adjusted.
Check the correct levelling of the
appliance.
Pause the machine and redistribute
laundry manually.
Refer to relevant paragraph in
“Positioning” section.
Reduce the detergent quantity or
use another one. (Refer page 20
“Detergents Type And Quantity Of
Detergent”).
Redistribute laundry manually in
the drum and start the spin phase
again.
Load more laundry.
The laundry is not evenly distributed
in the drum.
There is very little laundry in the
drum.
Unstable floors eg. wooden floors.
There is water in the drum.
You must drain the water to open
the door (refer “Opening The Door”
on page 17).
Contact Service. If you need to
open the door, please read carefully
“Emergency door opening” on next
page.
This problem may be caused by a
failure of the appliance.
Stubborn stains have not been
treated prior to washing.
Use commercial products to treat
the stubborn stains.
The correct temperature was not
selected.
Check if you have selected the
correct temperature.
Excessive laundry load. Reduce load.
The drain hose is damaged. Call Service.
There is water
on the floor:
Unsatisfactory
washing
results:
The door will
not open:
The machine
vibrates or is
noisy:
Cycle time
longer than
displayed:
Machines based on modern technology operate very economically using
very little water without affecting performance.
No water is
visible in the
drum:
The appliance calculated a new time according to the laundry load.
The cycle is
shorter than the
time displayed.
Disconnect the main plug from the
main socket. Turn off the water tap.
Contact your local Service Centre.
Water leaks inside the machine.
(code: )
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