About this Document
This manual is intended for administ r a tors and users of the AXIS P33 54
Fixed Dome Network Camera, and is applicable to firmware 5.40 and
later. It includes instructions for using and managing the product on
your network. Previous experience of networking will be of use w hen
using this product. Some knowledge of UNIX or Linux-based systems
may also be beneficial, for developing shell scripts and applications.
Laterversionsofthisdocumentwill be posted to the Axis website,
as required. See also the product’s online help, a vailable via the
web-based interface.
Liability
Every care has been taken in the preparation of this manual. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals w ithout prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merch antability and fitnes s for a partic u lar purpose. A xis
Communications AB shall not be liable nor responsib le for incidental or
consequential damages in connection with the furnishing, performance
or use of this mat erial. This product is only to be used for its intende d
purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectu al property rig hts may inclu de one or m ore
of the patent s listed at http://ww w .axis.com/patent.htm and one or
more additional patents or pending pat e nt applications in the US an d
other countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.ap ple.com/apsl). The source code is available
from http://develo per .apple.com/darwin/p rojects/bonjour/
Equipment Modifications
This equipment must be ins talled and used in strict accordance with the
instructions given in the user docum entation. This equipment contains
no user-serviceable co mponents. Unauthorized equipment changes o r
modifications will invalidate all applicable regulatory certifications
and approvals.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microso
ft,
Mozilla, Real, SMPTE, Qui ckTime, UNIX, Win dows , Windows Vis ta and
WWW are registered trademarks of the respective holders. Java and
all Java-based trademarks and logos are trademarks or registe
red
trademarks of Oracle and/or its affiliates. UPnP
TM
is a ce r ti fication
mark of the UPnP
TM
Implementers Corporation.
Support
Should you require any technical assistance, please contact your Axis
reseller. If your questions cannot be answered immediately, your
reseller will forward your queries throu
gh the appropriate channels to
ensure a rapid response. If you are connected to the I nternet, you can:
• download user documentation and software updates
• find answers to resolved problems in the FAQ database. Search
by product, category, or phrase
• report problems to Axis support staff by logging in to your private
support area
• chat with Axis support staff (se lected countries only)
• visit Axis Support at www.axis.com/techsup/
Electromagnetic C ompatibility (EMC)
This equipment has been designed and tested to fulfill applica ble
standards for:
• Radio frequency emiss
ion when installed accordin g to the
instructions and used in it s intended environm ent.
• Immunity to electrical and electrom agnet ic ph en omena when
installed accor
ding to the instructions and used in its intended
environment.
USA
This equipment has been tested using a shielde d network cable (STP)
and found to comply wit h the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules . These limits are designed
to provide reasonab le protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interferenc e to radio or television reception, which
can be determined by turning the equipment o ff and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect th e equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
Canada
This Class B digital app aratus complies with Cana d ia n ICES-003.
Europe
This digital equipment fulfills the requirements for R F emission
according to the Cla ss B lim it of E N 55022.
This product fulfills the requirements for immunity according to
EN 61000-6-1 residential, commercial and light-industry environments.
This product fulfills the requirements for immunity according to
EN 61000-6-2 industrial environments.
This product fulfills the requirements for immunity according to
EN 55024 office an d commercial environments.
Australia/New Zealand
This digital equipment fulfills the requirements for RF emission
according to the Class B limit of AS/NZS CISPR 22.
Korea
이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사
용하는것을목적으로하며, 모든 지역에서 사용할 수 있습니다.
Japan
この装置は、クラスB 情報技術装置です。この装置は、家庭
環境で使用することを目 的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、 受信障
害を引き起こすことがあります。 取扱説明書に従って正し
い取り扱いをして下さい。
AXIS P3354
Table of Contents
HardwareOverview .......................................... 4
Connectors .................................................... 4
LEDIndicators .................................................. 5
AccessingtheProduct ....................................... 6
AccessfromaBrowser ........................................... 6
AccessfromtheInternet .......................................... 6
SettheRootPassword ........................................... 7
TheLiveViewPage .............................................. 8
MediaStreams ............................................. 10
HowtoStreamH.264 ............................................ 10
MJPEG ........................................................ 10
AXISMediaControl(AMC) ........................................ 10
AlternativeMethodsofAccessingtheVideoStream .................... 11
SettingUptheProduct ...................................... 13
BasicSetup .................................................... 13
Video ......................................................... 14
VideoStream ................................................... 14
Stream Pro files ................................................. 15
CameraSettings ................................................ 15
ViewArea ..................................................... 17
Overlay ........................................................ 18
PrivacyMask ................................................... 18
Focus & Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Live View Config ............................................ 20
PTZ(PanTiltZoom) ......................................... 22
PresetPositions ................................................. 22
GuardTour ..................................................... 22
Advanced ...................................................... 23
Detectors .................................................. 24
CameraTampering .............................................. 24
MotionDetection ............................................... 24
Applications ............................................... 27
Events .................................................... 28
SettingUpanActionRule ........................................ 29
Recipients ..................................................... 30
Schedules ...................................................... 30
Recurrences .................................................... 30
Recordings ................................................. 32
RecordingList .................................................. 32
ContinuousRecording ............................................ 32
SystemOptions ............................................. 34
Security ....................................................... 34
Date&Time .................................................... 37
Network ....................................................... 37
Storage ....................................................... 41
Maintenance ................................................... 42
Support ....................................................... 43
Advanced ...................................................... 44
ResettoFactoryDefaultSettings ................................... 44
Troubleshooting ............................................ 45
CheckingtheFirmware ........................................... 45
UpgradingtheFirmware .......................................... 45
EmergencyRecoveryProcedure .................................... 45
Symptoms,PossibleCausesandRemedialActions ..................... 46
Technical Specifications ...................................... 50
PerformanceConsiderations ....................................... 52
3
AXIS P3354
Hardware Overview
Hardware Overview
5
2
1
3
4
7
6
1.
Camera unit
2.
Network connector (PoE)
3.
LED indicators
4.
Control button
5.
SD memory card slot
6.
Network cable
7.
Dome co ver
Connectors
For technical s pecifications, see
page 50
.
Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).
NOTICE
Due to local regulations or the environmental and electric al conditions in which the product is to be used, a shielded
network cable (STP) may be appropriate or required. Any network cables that a re routed in outdoor environments or similar
shall be shielded (STP) and intended for their specific use. Make sure that the network s witch is properly grounded. See
Electromagnetic Compatibility (EM C )
for regulatory requirements.
SD card slot - A standard or high-capacity SD card (not included) c an be used for local recording with removable storage.
4
AXIS P3354
Hardware Overview
NOTICE
To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System
Options > Storage > SD Card and click Unmount.
Control button - The control button is used for:
• ConnectingtoanAXISVideoHostingSystemservice.See
page 38
. To connect, press and hold the button for about
1 second until the Status LED flashes green.
• ConnectingtoAXISInternetDynamicDNSService. See
page 38
. To connect, press and hold the button for
about 3 seconds.
• Resetting the product to factory default settings. See
page 44
.
LED Indicators
LED
Color
Indication
Green
Steady for connection to a 100 MBit/s network. Flashes for netw ork activity.
Amber
Steady for connection to a 10 MBit/s network. Flashes for network activity.
Network
Unlit No network connection.
Green Steady g reen for normal operation.
Amber
Steady during startup and when restoring s ettings.
Status
Red
Slow flash for failed upgrade.
Green
Normal oper ation.
Power
Amber
Flashes green/amber during firmware upgrade.
Note
• The Status LED can be configured to be unlit during normal op eration. To configure, go to Setup > System Options >Ports
& Devices >LED. See the o nline help for more information.
• The Status LED can be configured to flash while an event is active.
• The S tatus LED can be configured to flash for identifying the unit. This can be done under Setup > System Options >
Maintenance.
5
AXIS P3354
Accessing the Product
Accessing the Product
To install the Axis product, refer to the Installation G uide supplied with the product.
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Wind ows ,
Safari w ith Macintosh and Firefox with other operating systems. See
Technical Specifications, on page 50
.Toviewstreamingvideoin
Internet E xp lore r, allow installation o f AXIS Media C ontrol (AMC) when prompted.
The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed w ith AMC.
The administrator ca n disable the installation of the decoders, to prevent installation of unlicensed copies.
Note
• QuickTime
TM
is also supported for viewing H.264 streams.
• If your c om puter restricts the use of additional software components, the product can be configured to use a Java
applet for viewing Motion JPEG.
Access from a Browser
1. Start a browser (Internet Explorer, Firefox, Safari).
2. Enter the IP address o r host name of the Axis product in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the p roduct from the drop-down list.
If you do n ot know the IP address, use AXIS IP Utility to locate the product on the netwo rk. For more information on how to
discover and assign an IP address, refer to the Installation Guide.
3. Enter your user name and password. If this is the first time the product is accessed, the root pas sw ord must first be
configured; for instructions see
Set the Root Password, on page 7
.
4. The product’s Live View page appears in your browser.
Note
The controls and layout of the Live View page may have been customized to meet specific installation requirements and
user p ref er ence s. Consequently, some of the examples and functions fe
atured here may differ from those disp laye d in
your own Live Vie w page.
Access from the I nternet
Once connected, the Axis product is accessible on your local network (LA N). To acce ss the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NA T-trave rs al feature, wh ich
6
AXIS P3354
Accessing the Product
will attemp t to automatically configure the router to allow access to the product. This is e n able d f rom Setup > System Options >
Network > TCP/IP Advanced.
For m o re information, please see
NAT traversal (port mapping) for IPv4, on page 39
. See also AXIS Internet Dynam ic DNS Service at
www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup
Set the Root Pa ssword
To gain access to the Axis product, you must set the passwo rd for the default adm inistrator user root. This is done in the Configure
Root Password dialog , which appears when the product is accessed for the first time.
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL ) is a protocol used to encrypt traffic between web browsers and servers. The
HTTPS certificate ensures encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the first dialog.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click Create self-signed certificate.
2. Provide the requested information and click OK.Thecertificate is created and the password can now be set securely. All
traffic to and from the product is encrypted from this point on.
3. Enter a passw ord and the n re-ente r to confirm the spelling. Click OK. The password has now been configured.
Note
• The default administrator user name root is permanent and cannot be deleted.
• If the password for root is lost, the product must be reset to the factory default settings. See
Reset to Fa ctory Default
Settings, on page 44
.
Set Power Line Frequency
Power line frequency is set the first time the Ax is product is accessed and can only be changed from Plain Config(see
page 44
)
or by
resetting the product to factory default.
S
elect the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause
image flickeriftheproductisusedinfluorescent light environments.
7
AXIS P3354
Accessing the Product
When using 50 H z, the maximum fram e rate is limited to 25 fps.
Note
Power line frequency is different in differe nt geographic regions. In the Americas, 60 Hz is usually used; most other parts of
the world use 50 Hz. Local variatio ns may apply, always check with the local authorities.
TheLiveViewPage
The controls and layout of the Live View page may have been customized to meet specific installation requirements and user
preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View
page. T he following provides an overview of each available control.
Controls on the L ive View Page
Click View size to scale the image down to 800 pixels wide or to full scale. Only available i n MJPEG.
The Stream Profile drop-down list allows you to select a custom ized or pre-program med stream profile. Stream
profiles are configured under Video > Stream P ro files.See
Stream Profiles, on page 15
.
The Manual Trigger button can trigger an event directly from the Live V iew page. The button is configured under
Live View Config > Action Buttons.
Click Snapshot to save a snapshot of the video image. Right-click the video im age to save it in JPEG format on your
computer. This button is p rimarily intended for use when the AXIS Media C o ntrol viewer toolbar is n ot available.
Enable this button from Live View Config > Action Buttons.
AXIS Media Control viewer toolbar
The AXIS Me d ia Control viewer toolbar is availab le in Internet Explorer only. See
AXIS Media Control (AMC), on page 10
for more
information. The toolbar displays the following buttons:
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the media stream.
The Snapshot button takes a snapshot of the video image. The locationwheretheimageissavedcanbespecifi ed
in the AMC Control Panel.
Click the View Full Screen button and the video imag e will fill the entire screen. Press ESC (Escape) on the computer
keyboard to cancel full screen view.
The Record button is used to record the curr ent vide o s trea m . The lo ca tion where the recording is saved can be specified
in the AMC Control Panel.
PTZ Controls
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/ disable controls for specified users under
System Options > Security > Users.
8
AXIS P3354
Accessing the Product
Note
These controls are available if digital PTZ is enabled in the selecte d view area, se e
View Area, on page 1 7
.
Click the Emulate joystick mode button and click in the image to mo ve the camera view in the directio n of the
mouse pointer.
Click the Center mode button and click in the image to center the camera view on tha t position. The center mode
button could also be used to zoom in on a sp ecific area. Click in the image and dr ag to draw a recta n gle surrounding
theareatobemagnified. To zoom out, rotate the mouse wheel.
Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.
User-defined buttons can also appear in the Control panel. See
Controls, on page 23
.
Select a PTZ preset position to steer the cam e ra view to the saved position. See
Preset Positions,
on p age 22
.
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the
camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or c lick on a position on the bar to zoom to that position.
The PTZ controls can be disabled under PTZ > Advanced > Controls,see
Controls, on page 23
.
9
AXIS P3354
Media Streams
Media Streams
The Axis product provides several vide o stream forma ts. Your requirements and the properties of your ne tw o rk will determine the
type you use.
The Live View page in the product provides access to H .264 and Motion JPEG video stream s, and to the list of available stream profiles.
Other applications and clients can access video streams directly, without going via the Live View page.
How to Stream H.264
The video com pression standard H.264 makes good use o f bandwidth, and can provide high quality video streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your netw ork. The available options in AXIS Media Control are:
Unicast RTP
This unicast method (RTP over UDP) is used
for live uni cast video, especially wh en it is
important to always have an up-to-date video
stream, even if some images are dropped.
RTP over RTSP
This unicast method (RTP tunneled over RTSP)
is useful as it is re la tively simple to co n figure
firewallstoallowRTSPtraffic.
RTP over RTSP over HTTP
This unicast method can be used to traverse
firewalls. Firewalls are commonly configured to
allow the HTTP protocol, thus allowing RTP to
be tunneled.
Unicasting is used for video-on-demand
transmission so that there is no video traffic
on the network until a client connects and
requests the stream.
Note that there are a maximum of 20
simultaneous unicast connections.
Multicast RTP
This method (RTP o ver UDP) should be used for l iv e multicast video. The video stream is always
up-to-date, even if some images are dropped.
Multicasting provides the most efficient usage of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network router unless the
router is configured to allow this. It is not possible to mul ticast over the Internet, for example.
Note also that all m ultica st viewers count a s one unicast viewer in the maximum total of 20
simultaneous connections.
AXIS Media Control negotiates with the Axis pr oduct to determine the transport protocol to use. The order of priority, listed in the
AMC Con trol Panel, can be changed and the optio ns disabled, to suit specific requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing clie nt license. Install ing additional unlicen se d
copies of the c lient is prohibited. To
purchase additional lice n ses, conta c t your Axis reseller.
MJPEG
This format uses standard JPEG still ima g es for the video s tream. These images are then displayedandupdatedataratesufficient
to create a stream that shows constantly updated motion.
The Motion JPEG s tream uses considerable amounts of b andw idth, but provides excellent image qualityandaccesstoeveryimage
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS
Media Control in Internet Explorer in W ind ow s.
AXIS Media Control (AMC)
AXIS Media C ontrol (AMC) in Internet Explorer in Windows is the recomme nded method of accessing live video from the Axis p roduct.
10
AXIS P3354
Media Streams
TheAMCControlPanelcanbeusedtoconfigure various vid eo settings. Pl ease see the AXIS Media Control User’s Manual for more
information.
The A MC C o ntrol Pane l is automatically inst al led on first use, after which it can be con figured. Open the A MC Control Panel from:
• Windows Control Panel (from the Start menu)
• Alternatively, right-click the video image in Internet Explorer a nd click Settings.
Alternative Method s of Accessing the V ideo Stream
You can also access video and images from the Axis product in the follow ing ways:
• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an op en HTTP co nnection
to the browser and sends data as and w hen required, for as long as required.
• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
• Windows M edia Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths
can be u sed :
- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
• QuickTime
TM
. The following paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
11
AXIS P3354
Media Streams
Note
• <ip>= IP addess
• The Axis product supports QuickTime 6.5.1 and later.
• QuickTime adds latency to the video stream.
• It may be possible to u se other players to view the H.264 stre am using the paths above, although Axis does not guarantee
this.
12
AXIS P3354
Setting Up the Product
Setting Up the P roduct
The Axis product can be configured by users with adminis trator or operator rights . Click Setup in the top right-hand corner of
theLiveViewpage.
• Administrators have unrestricted access to all settings.
• Operators have access to all settings except System Optio ns
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:
1. Users. See
page 34
.
2. TCP/IP. See
page 37
.
3. Date & T ime. See
page 37
.
4. Video Stream. S ee
page 14
.
5. Focus & Zoom. S ee
page 19
.
The Basic Setup menu can be disabled from System O ptions > Security > Users.
13
AXIS P3354
Setting Up the Product
Video
It is possible to configure the following video features in your Axis product:
• Video stream. See
page 14
.
•Streamprofiles. See
page 15
.
• Camera settings. See
page 15
.
•Viewarea.See
page 17
.
• Overlay image. See
page 18
.
•Privacymask.See
page 18
.
• Focus and zoom. See
page 19
.
Video Stream
You can define the following video stream settings from Video > Video Stream:
•Image.See
page 14
.
• H.264. See
page 15
.
•MJPEG.See
page 15
.
Image
You can modify the image resolution and compression, and rotate the image from the Image tab (Video > Video Stream).
The image can also be mirrored from the Image tab.
Setting the compression level affects the image quality and bandwidth; the lower the compression, the higher the image quality
with higher bandwidth requirements.
To avoid bandwidth proble m s on the network, you can limit the frame rate all owe d to each viewer. The maximum fram e ra te can be
set to Unlimited, or you can limit the frame rate to a value.
14
AXIS P3354
Setting Up the Product
An image or text can be superimposed over the image as overlay. See
Overlay, on pag e 18
.
Save your setting s befo re they can take effect.
H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.
An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a com ple te image w h e re as
P-frames only contain the differences from pr evious frame s .
The GOV length is the number of f ram es betw een two consecutive I-frames. Increasing the GOV length may save considerably on
bandwidth requirements in some cases, but may also have an adverse a ffe ct on image quality.
The Axis pro duct supports tw o H.264 profiles.TheMainprofile provides higher compre ss ion than the Ba se line pr ofile with the same
video quality, b ut requires more p rocessing power to decode.
ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image
complexity, using up mo re b andw idth for increased activity in the image, and le ss for lo wer im a ge ac tivity. CBR a llow s you to s et a
fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increa sed
image activity, but in this case cannot, frame rate and image qualityareaffectednegatively.Topartly compensate for this, it is
possible to prio ritize e ither frame rate or im age quality. Not setting a priority means that f ram e rate and image qua lity are equally
affected. You must save your settings before they can take effect.
The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay
Settings and enter the modifier#b in the fi el d.
MJPEG
Sometimes the image size is l arge due to low light or com ple x scenery. Adjusting the maxim um frame size helps to control the
bandwidth and storag e used by the Motion JPEG video stream in these situations. Setting the fram
esizetotheDefault setting
provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame
size optimizes bandwidth and storage usag e, but may give poor image quality. To prevent increased b andw idth and storage usage,
the m a xim um frame size should be set to an optima l value.
Stream Profiles
There are four pre-programmed stream profiles ava ilab le for quick set up. The settings for thes e can be adjusted. New customized
profiles can also be created. Each profile has a descriptive name, indicating its purpose.
•Thestreamprofiles can be accessed from the Stream profile dro p-dow n list in the Live View pag e.
• To add, copy, modify, and remove stream pro files go to Video > Stream Profiles.
• To select the default s tre am profile go to Live View C onfig > Stream Profile and choose the profile from the drop-down list.
For more information
seetheonlinehelp
on this page.
Camera Settings
The Video > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a
black and white image.
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
Increasing the Sharpness can increa se bandw idth usa ge . A sharper image might increase image noise especia lly in low light
conditions. A lower setting reduces image noise, but the whole image will appear less sharp.
15
AXIS P3354
Setting Up the Product
The Contrast changes the relative differe nce between light and dark. It can be a djusted using the slidebar.
White Balance
White balance is used to make colors in the image appe ar the same re gar dless of the color tem per ature of the light source. The Axis
product can b e set to automatically identify the light source and compensate for its color. A lternatively, select the type of light
source from the drop-down list. For a description of ea ch available setting, see the online h e lp
.
The white balance window is enabled for the A utom atic and Automatic outdoor options that appear in the White balance drop- down
list. Select one of the options from the drop-down list to set the w hite balance w indow properties. Select Automatic to use the
default settings for the Automatic and Automatic outdoor options (in the W hite balance drop-down list). Select Custom to manually
set a reference window for white balance in the view area.
Wide D ynamic Range
Wide dynamic range (Dynamic Contrast) can improve the exposure when there is a considerable contrast between light and dark
areas in the image. Enable WDR in intense backli ght conditions. Disable WDR in low light conditions f or optim al e xp osure .
Note
This se tting is only possible when using automatic exposure control.
Exposure Settings
Configure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth
considerations.
Exposure value - Click in the bar to fine-tune the exposure.
Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default s ettings can be used in m o st
situations. The shutter speed is automatically s et to produce optimum image quality. Flicker-fre
e50or60Hzis used to remove
flicker which can be c aused by fluorescent and other light sources. The Hold current option l ocks the current exposure settings.
Enable Backlight compensation - Enable this option if a b right spot of light, for example a light bulb, causes other areas in
the image to appear too dark.
Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto
setting can be used. For particular r equirement, select
apredefined area.
Shutter & Gain
The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, a vailable
storage space and bandw idth, it is often neces
sary to prior itize either low motion blur or low noise. The Axis product allows
using different prioritization in normal light and in low light.
Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows
more light to reach the sensor and can help produce a brighter image in low light s ituations. O n the other hand, a slow shutter
speedcancausemovingobje
cts to a ppear blurry.
Set Shutter to
• Auto to set the shu
tter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame
rate from being reduced. For example, to get 30 fps, set Max shutter to 1/30.
• Fixed to use a fixed shutter speed.
Gain, measured in decibel (dB), is the amount of amplification applied to the image. A high gain may provide a better imag e in low
light si tuations but will increase the amount of im a ge noise.
Set Gain to
• Auto to set the gain automatically. If required, use Max gain to limit the a pplie d gain.
16
AXIS P3354
Setting Up the Product
• Fixed to use a fixed gain.
When Shutter and Gain are both set to Auto, it is possible to set the Priority between low motion blur and low noise manually and to
use a diff erent Priority in Normal Light and in Low Light.
Example
Consider an area where people or vehicles move during the day, but where there s hould be n o movements during night. To be able to,
for example, recognize faces or license plates, move the normal light priority slider toward low motion blur. At nighttime, motion
detection is more important than identification. Motion blur is acceptable and since low light can cause a lot of noise, mo ve
the low light priority slider toward low noise.
Example
If stora ge sp ace or bandw idth is limite d, try using a low er ga in. This will reduce im age noise a nd produce smaller image files.
Iris adjustment
Select Enable automatic iris adjustment to automatically compensate for changing light conditions. T his option is not available
if a fixed iris is used.
Use the Iris adjustment slider to set the preferred F-value. The scale rep resents the amount the iris is open. If set to 0, the iris
is opened a s much as possible. If set to 100, the iris is closed as much as possible. The actual F-value is shown below the
slider. If a utom atic iris adjustment is enabled , the iris will stay at this position as long as light conditions are favorable. If light
conditions change, the iris will ad just itself to the best iris setting s. If automatic iris adjustment is disable d, the iris will lock on
the set position regardless of light conditions
Day/Night
The IR cut filter prevents infrared (IR) light fro m reaching the image sensor. In poor lighting conditions, for example at night, or
when using an IR lamp, set the IR cut filter to Off. This increase s light sensitivity and allows the product to “see” infrared light. The
image is shown in black and white when the IR cut filter is off.
If using automatic Exposure control,settheIRcutfilter to Auto to automatically switch between On and Off accordingtothe
lighting conditions.
The Day/Night shift level bar help s determine when the camera will shift from day mode to night mode. Normally, the cam era
automatically changes mode from d ay to night when ver y dark (level 100 in the sli
der). B y setting Day/Night shift level to a
lower value, the ca mer a will change to night m od e earlier.
View Area
A view area is a cropped part of the full view. The view area is treated as a video source in Live View and has its own video
stream and PTZ setti n gs.
When setting up a view area it is recommende d that the video stream resolutio n is the same size as or smaller than the view are a
size. Setting the video str
eam resolution larger than the view area size implies digitally scaled up video after sensor capture,
requiring more bandwid th without adding image information.
To enable a view area, go to Video > Camera Settings and select Ena ble View Area.
To configure the view area:
1. Go to Video > View A rea .
2. Select an Aspect ratio and a Video stream resolution.
3. Use the mouse to move and resize the view area.
4. Select Enable PTZ to enable digital PTZ for the view area.
5. Click Save to save the settings.
Tip:
17
AXIS P3354
Setting Up the Product
• The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specificpartof
the full view.
Overlay
Overlays are used to provide extra information, for example for forensic video analysis or during product installation and
configuration. Overlays are s upe ri mposed over the video stream.
An overlay text can displa y the current date and time, or a text string. When using a text string, modifiers can be us ed to display
information such as the current bit rate or the current frame rate. For inform ation about available modifiers, see
File Naming &
Date/Time Formats
in the online help .
To enable overlays:
1. Go to Video > Video Stream and select the Image tab.
2. To include an overlay image, select Include overlay image at the coordinates. The overlay image m ust first be uploaded to
the Axis product, see
Overlay Image
.
3. To include date and time, s elect Include date and Include time.
4. To include a text string, select Include text and enter the text in the field. Mo difier s can be use d , see
File Naming &
Date/Time Formats
in the online help .
5. Select the text color, the text background color and the position of the o verlay.
6. Click Save.
Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See
Date & Time, on page 37
.
Overlay Image
An overlay image is a static image superimposed over the video stream. The im
age, for example company logo, is used to provide
extra information or to mask a part of the image.
To use an overlay image, the image m ust first be uploaded to the Axis product:
1. Go to Video > Overlay Image.
2. Click Browse andbrowsetothefile.
3. Click Upload.
4. Select the image to use from the Use overlay image list.
5. Click Save.
To display the overlay image:
1. Go to Video > Video Stream and select the Ima g e tab.
2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.
3. Click Save.
For information about supported image formats, see the online help
.
Privacy Mask
A privacy mask is an area of solid color that prohibits use rs from viewing parts of the monitored a rea. Privacy m asks cannot be
bypassed via the VAPIX® Application Program m ing Interface (API).
18
AXIS P3354
Setting Up the Product
The Privacy M ask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates
if they are enabled.
You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.
For more information, see the online h elp
Important
Adding many privacy masks may affect the product’s performance.
Focus & Zoom
Focus and zoo m should only be configured when installing or reinstalling the pro duct. For installa tion instructions, refer to the
product’s Installation Guide.
To set focus and zoom:
1. Install the camera as described in the Installation Guide.
2. Go to Video > Focus & Zoom.
3. On the Basic tab, set the zoom level using the slider. The buttons < and > move the zoom position one step in either
direction. The buttons << and >> mo ve the zoo m position in multiple steps in either direction.
4. Click Perform auto focus to focus the camera automatically.
5. If more adjustments are needed, go to the Advanced tab.
Note
• Changing the zoom level moves the focus position. Focus should always be adjusted after changing the zoom.
• M ovements in front of the camera should be avoided during automatic focusing.
The Pixel counter shows the number of pixels in an area of the image and can be used to ensure that the size of the image
fulfills certain require m e n ts, for example for face recognition. Use the mouse to move and resize the pixel counter, or enter the
number of pixels in the Width and Height fields and click Apply.
On the Advanced ta b, focus can be adjusted manually:
1. Click Open iris to open the iris to its maximum position. This gives the smallest depth of field and provides the best
conditions for focusing.
2. Focus is set in the Focus w indow. Use the mouse to move and resize the focus window.
3. Set the zoom leve l using the slider and click Perform auto focus to focus the camera automatically.
4. Click in the Focus position bar to focus on a desired location. The buttons < and > move the focus p osition one step in
either direction. The buttons << and >> move the focus position in multiple steps in either d irection.
5. When satisfied, click Enable iris to ena ble the iris.
19
AXIS P3354
Live View Config
Live View Con fig
You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of
theLiveViewpage.
•StreamProfile. See
page 15
.
• Default Viewer for Browser. See
page 20
.
• Viewer Settings. See
page 21
.
• Action Buttons. These are the buttons described in
Controls on the Live View Page, on page 8
.
•UserDefined Links. See
page 21
.
Default Viewer for Browsers
From Live View C onfig > Default Viewer select the default method for view ing vide o images in your browser. The product attempts
to show the video images in the selected video form at and viewer. If this is not possible, the product overrides the settings and
selects the best available combination.
20
AXIS P3354
Live View Config
Browser Viewer Description
AMC
Recommended viewer in Internet Explorer (H.264/Motion JPEG)
QuickTime
H.264
Java applet
A slow er imaging alternative to AMC (Motion JPEG). R eq uire s one of the
following installed on the client:
• JVM (J2SE) 1.4.2 or higher
• JRE (J2SE) 5.0 or higher
Windows Internet Explorer
Still image Displays stil l images only. Click the Refresh button in your br ow se r to view a
new image
Server Push
Recommended viewer for other brow s ers (Motion JPEG) .
QuickTime
H.264
Java applet
A slower ima ging a ltern ative to Se rve r Push (Motion JPEG only).
Other browsers
Still image Displays stil l images only. Click the Refresh button in your br ow se r to view a
new image
For m ore i nform a tion, please see the online help .
Viewer Settings
Options for the viewer are configured under Live View Config > Viewer Settings.
•TheShow viewer toolbar option will display the AXIS M edia Control (AMC) or the QuickTim e viewer toolbar under the
video image in your browser.
• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media
Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can b e purchased from your
Axis res eller.
•SelectShow crosshair in PTZ joystick mode to ena ble a cross that will ind icate the center of the image in PTZ joystick mode .
•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ
control panel.
• You can enable recording from the Live View page. The recordings are saved to the location specified in the AMC Control
Panel. See
AXIS Media C ontrol (AMC), on page 10
.
User Defined Links
To display user-defined links in the Live View page , select the Show custom link op tion, give the link a name and then enter the URL
to link to. When defining a web link do no t remove the 'http://' from the URL address. Custom links can be used to run scripts or
activate external devices connected to the product, or they can link to a web page. Custom links defined as cgi links w ill run the
script in the b ackground, in a hidden frame. Defining the link as a web link will open the link in a ne w window.
21
AXIS P3354
PTZ (Pan Tilt Zoom)
PTZ (Pan Tilt Zoom )
The P TZ menu is availabl e if digital PTZ (pan, tilt and zoom) is e nabl ed in the selected view area. For more information on view area s,
see
View Area, on page 17
.
Preset Positions
A preset position is a prede fined view that can be used to quickly steer the camera to a specific location. Preset positions can
be accessed in several ways:
• By selecting the preset from the Preset positions d rop-do wn list in the Live View Page.
• When setting up action rules. See
page 28
.
• When setting up Guard Tour. See
page 22
.
To add a preset position:
1. Go to PTZ > Preset Positions.
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.
3. Enter a descriptive name in the Current position field.
The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length
of time. Enter the length of time in the field and click Save. Set the tim e to zero to prevent the product from autom atica lly
returning to the Home position.
To include the preset position name in the overlay text, go to Video,selectInclude overlay text and enter the m odifier #P in the field.
For more information about modifiers, see
File Naming & Date/Time Forma
ts
in the online he lp .
Guard Tour
A guard tour di spla ys the video stream from different pre set positions, one-by-one, in a predetermined order or at random and for
c
onfigurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.
Toaddaguardtour:
1. Go to PTZ>GuardTourand click Add.
2. Enter a descriptive name.
22
AXIS P3354
PTZ (Pan Tilt Zoom)
3. Specify the pause length between runs.
4. Select a n available prese t position and click Apply.
5. Specify the View Time in seconds or minutes.
6. Specify the View Order or select the Random view order option.
7. Click Save.
To mo dify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard Tour L ist and click Modify/Remove.
For more information see the online help
.
Advanced
Controls
Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application
Programming Interface. The buttons will be displayed i n the PTZ control panel, w hich is available in the Live View pag e through
the Ctrl panel button, see
page 8
.
23
AXIS P3354
Detectors
Detectors
Camera Tampering
Camera Tampering c an generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely
defocused. To send an alarm, for example an email, an action rule must be set up.
To configure tampering:
1. Go to Detectors > Camera Tampering.
2. Set the Minimum dura t ion, that is, the time that m us t elapse befo re an alarm is generated. This ca n help prevent false
alarms for known conditions that affect the image.
3. Select Alarm for dark images if an alarm should be gen e rate d if l ights are dimmed or turned off, or if the lens is sprayed,
covered, or rendered severely out of focus.
4. Click Save.
To configure the product to send an alarm when tampering occurs:
1. Go to Events > Action Rules.
2. Click Add to set u p a new action rule.
3. Enter a Name for the action rule.
4. Under Condition,selectDetectors from the Trigger list.
5. Select Tampering from the l ist of detectors.
6. Optionally, select a schedule and set additional conditions.
7. Select the action. To se nd an em ail, select Send Notification a
nd select a Recipient from the list of defi ne d rec ipie nts.
Note
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not
have a duration and once it has been triggered it will not automatically return to its untriggered state.
For more information on actions rules, see
Events, on page 28
.
Motion D etection
Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
Motion detection is configured by defining up to 10 Include and Exclude w ind ows:
• Include windows —define areas where motion should be detected
• Exclude windows —define areas within an Include window that should be ignored (areas outside Include windows
are automatically ignored).
For instructions, see
Set Up Motion Detection Windows, on page 25
.
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See
Motion
Detection Parameters, on page 25
.
Once motion detection windows are configured, the Axis product can be configured to perform actions w hen motion is detected.
Possible actions include uploading images and start recording. For more information, see
Setting U p an Action Rule, on page 29
.
24
AXIS P3354
Detectors
Note
Using the motion detection feature may decrease the product’s overall performance.
Set Up Motion Detection Windows
To set up a motion detecti on Include Window, follow these instructions:
1. Go to Detectors > M otion Detection.
2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter
a descriptive name.
3. Adjustthesize(dragthebottomright-handcorner) an d the position (click on the text a t the top and d
rag to the de sire d
position) of the window.
4. Adjust the Ob ject Size, History and Sensitivity profile sliders (see
Motion Detection Param eters
for details). Any detected
motion within an active window is indica ted by red p eaks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Configure Excluded Windows and position the exclude window within the
include window.
To delete an include or exclude window, select
the window in the list of windows and click Del.
Motion Detection Parameters
The parameters controlling motion detectio n are described in the table below:
Parameter
Object Size
History
Sensitivity
Description
Object size r elative to window
size.
Object memory length.
Difference in lumin ance
between background and
object.
High level (100%)
Only very large objects trigger
motion detection.
An object that appears in
the window triggers motion
detectio
n for a long time
before it is considered as
non-moving.
Ordinary colored objects on
ordinary backgrounds trigger
motion detectio n.
Med
ium level (50%)
A large difference in luminance
is required to trigge r m otion
detection.
25
AXIS P3354
Detectors
Low level (0%)
Even very small objects trigger
motion detection.
An object that appears in
the window triggers motion
detection only for a very short
time before it is considered as
non-moving.
Only very bright objects on
a dark background trigger
motion detectio n.
Recommen d ed values
5–15% 60–90% 75–95%
Default values
15% 90% 90%
Note
• To trigger on small o bjects or movements, use several small motion detection windows rather than o ne large window
and select a low object size.
• To avoid triggering on small objects, select a high object size.
• If no o bjects should appear in the Include Window , select a high history level. This will cause motion detection to
trigger a s long as the object is present in the window.
• To only detect flashing light, s elect a low sensitivity. In other cases high sens itivity is re com m ende d .
26
AXIS P3354
Applications
Applications
Third party applications can be uploaded to and installed on the Ax is product. For inform ation about available ap plicatio ns,
downloads, trials and licenses, go to www .axis.com/a pplica tions
To uplo ad an applica tion, go to Applications > Overview , click Brow se to locate the file and then click Upload Package. Click o n the
uploaded application’s name to open the menu options Settings, License and About.Forconfiguration instructions, please refer to
the documentation provided w ith the application.
Most applications need a license to run. To install the license, select the License menu option. If the product is connected
to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to
www.axis.com/ applications to acquire a License key. You will need a license code and the product’s serial number (found on the la bel
and under System Options > Support > System Overview) to receive a license key.
Installed Applications lists installed applicatio ns w ith inf orm a tion a bout the version and the ve ndor , the status of the application
(running or not running), and information about the license.
Use the Start and Stop buttons to start and stop the a pplication.
To generate a log file f or the a pplication, select the application and click Log.
Note
It is recommended to run one application at a time. Avoid running app licatio ns when motion detectio n is active.
27
AXIS P3354
Events
Events
The Axis product can be configured to perform actions when different events occur, for exa m ple , start a recording w he n motion is
detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.
Available Action Rule triggers and conditions include:
• Applications — use installe d applications to trigger the rule, see
Applications, on page 27
.
• Detectors
- Day/Night Mode — trigger the rule when the product switches between day mode (IR cut filter on) and night
mode (IR cut filter off). This can for example be used to control an external infrared (IR) light connected
to an output port.
- Motion Detection — trigger the rule when motion is detected , see
Motion Detection, on page 24
.
- Tampering — tr igge r the rule when tamp e ring is detected, see
Camera Tampering, on page 24
.
• Hardware
- Network — trigger the rule if network connection is lost or restored. This can for example be used to s tart
recording to the SD card.
- Temperature — trigge r the rul e if the tempe ra ture falls outside or inside the operating range of the product. This
canforexamplebeusedtosendmaintenancenotifications.
• Input Signal
- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see
Controls on the
Live View Page, on page 8
. This can for example be used to validate actions during product installation
and configuration.
• PTZ
- Moving — trigger the rule when the camera view moves due t
o a PTZ operation. This can for example be used
as an additional condition to prevent an action rule triggered by motion detection to record video while the
camera view m oves due to a PTZ operation.
- Preset Reached —triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused
with the Send Images action to u
pload images from the p reset position.
• Storage
- Available — trigge
r the rule when the storage device is unmounted or removed. This can for example be
used to send maintenance notifications.
- Full — tr igger the rule wh en the storage device is full . Under normal operation, the oldest recordings will be
overwritten to prevent the storage device from becom ing full.
- Locked — trigg er the rule if the storage device is locked (write protected).
• System
- System Initializing — trigger the rule wh en the product is being started. This ca n for examp le be used to send a
notification when the product restarts.
• Time
- Recurrence — trigger the rule period ically, see
Recurrences, o n page 30
. This can for example be used to
upload an image eve ry 5 minutes.
- Use Schedule — trigge r the rule according to the selected schedule , se e
Schedules, on page 30
.
28
AXIS P3354
Events
Available actions include:
• Day/Night Vision Mode —setdaymode(IRcutfilter on) or n ight mode (IR cut filter off).
• PTZ Control
- Preset Position — go to a preset position.
- Guard Tour — start a gua rd tour, see
Guard Tour, on page 22
.
• Record Video — record video to a selected storage.
• Send Images —sendimagestoarecipient.
• Send Notifications —sendanotification message to a recipient.
• Status LED — flash the LED indicator. This can for example be used to validate triggers such as motion detection d uring
product installation and configuration.
Setting Up an Action Rule
An action rule defines the conditions that must be met for the p roduct to perform an action, for examp le record video or send email
notifications. If multiple conditio ns are de fined, all must be met to trigger the action.
The following example describes how to set up an action rule to record video to a netwo rk share if there is movement in the
camera’s field o f view.
Set up motion detection and add a network share:
1. Go to Detectors > Motion Detection and configure a motion detection window, see
page 25
2. Go to System Options > Storage and set up the network share, see
page 42
.
Set up the action rule:
1. Go to Events > Action Rules and click Add.
2. Select Enable rule and enter a descriptive name for the rule.
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-do wn list. Select the motion detection window to use.
5. Optionally, sel ect a Schedule and Additional conditions,seebelow.
6. Under Actions, select Record Video from the Type drop-down list.
7. Select a Stream profile and configure the Duration settings as describ ed below.
8. Select Network Share from the Storage drop-do wn list.
To add additional cr iteria, select the Additional conditions option and add additional triggers. To preve nt an a ction from b eing
triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and s econds, during which the trigger
should be ig nore d before the action rule can b e activated again.
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time
and/or Post-trigger time and enter the number of seconds. When Wh ile the rule is active is enabled and the action is triggered
again during the post-trigger time, the recording time will be extended with another post-trigger time period.
For more information, see the o nline help
.
29
AXIS P3354
Events
Recipients
Recipients receive media files and notification message s . The fo llowing recipients ar e available:
Recipient Use with action
Email
Send Images
Send Notification
FTP
Send Images
HTTP
Send Images
Send Notification
Network Share Send Images
TCP Send Notification
To add a recipient:
1. Go to Events > Recipients a n d c lick Add.
2. Enter a descriptive name
3. Select a recipient Type.
4. Enter the information needed for the recipient type.
5. Click Te st to test the connection to the recipient.
6. Click OK.
Schedules
Schedules can be used as action rule trigg ers or as additional conditions, for example to record video if m otion is detected outside
office hours. Use one of the predefined schedules or create a new schedule as described below.
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information needed for a daily, wee kly, monthly or yearly s chedule.
3. Click OK.
To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Actio n Rule Setup page.
Recurrences
Recurrences are used to trigger Action Rules repeatedly, for e x am ple every 5 minutes or ev ery hour.
To set up a recurrence:
1. Go to Events > Recurrences and click Add.
2. Enter a descriptive nam e and recurrence pattern .
3. Click OK.
To use the recurrence in an Action R ule, first select Time from the Trigger drop-do wn list in the Action Rule Setup p age and
then select the recurrence from the second drop-down list.
30
AXIS P3354
Events
To modify or re m ove recurrences, select the r ecurrence in the Recurrences List and c lick Modify or Remove.
31
AXIS P3354
Recordings
Recordings
TheAxisproductcanbeconfigured to record video continuously or according to an action rule:
• To start a continuous recording, see
page 32
.
• To set up ac tion rules, see
page 29
.
• To access recordings, see
Recording List, on page 32
.
•Toconfigure came ra controlled storage , see
Storage, on page 41
.
Recording List
Recorded videos are listed on the Recordings > List page. The list shows ea ch recording’s start date and time, duration and the
event that triggered the re cordi ng.
To play or down load a recording, follow these steps:
1. Go to Recordings > List.
2. Use the filter to narrow the list of recordings. Enter the desired fil ter criteria and click Filter. Some filters may take
a long time to complete.
3. Select the recording.
4. Click Play to play the recording, or click Download to download the recording.
Multiple recordings can be downloaded at the same time. Select the r ecor dings and click Download. The downloaded file is a zip file
containing a minimum of three file s, of w hich the Matroska (mkv) filesaretheactualrecordings.The recordings are time-stamped
with the date a nd time they were dow nloaded (that is, not the date the
recordings we re made).
Note
To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installe d. AXIS M a tros ka File Splitter
can be downloaded from www.axis.com/techsup/software
For detailed recording and video information, select a recording a nd click Properties.
To remove a recording, sel ect the recording and click Remove.
Continuous Recording
The Axis product can be configured to continuously save video to a storage device. See
Storage, on page 41
for more information
about storage devices. To prevent the disk from becoming full, it is recommended to config ure the disk to automatica lly remove
old recordings.
To start a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select type of storage device from the Disk list.
4. Select a Stream profile to use for continuous recordings.
5. Click Save to sa ve and start the recording.
32
AXIS P3354
Recordings
Note
If a new strea m profi le is selected while a recording is ongoing, the recording w ill be stopped and saved in the recording list
and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording
list until they are r em ove d manually or through automatic r emoval of old recordings .
33
AXIS P3354
System Options
System Options
Security
Users
User access control is e nabled by default and can be configured under System Options > Security > Users. An administrator can
set up other users by giving them user names and passwords. It is a lso possible to allow anonymous viewer login, which means
that anybody may access the Live View page.
The use r list displays authorized u s ers and user groups (acces s levels):
Viewer - Access to the Live View page
Operator - Access to the Live View page and to all settings except System Options
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSPPasswordSettings, select the type of password to allow. You m ay need to allow unencrypted passwords if there
are view ing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and be configuredtousethisfunctionality.
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to setting s that should be
made before using the Axis prod uct.
ONVIF
ONVIF (Op en Network Video Interface Forum) is a global interfa ce standard tha t makes it easier for en d us er s, inte g ra tors , cons u lta n ts ,
and manufacturers to take advantage of the possibilities offered by network v ide o te chnology. ONVIF enables interoperabli ty between
different vendor products, increased flexibility, red
uced cost and future-proof systems.
By creating a user you automa ticall
y enable ONVIF communication. Use the user nam e and password with all ONVIF communication
with the product. For more information see www.onvif.org
IP Address Filter
IP address filtering i s enabled on the System Options > Security > IP Address F ilter page. Once enabled, the listed IP address are
allowed or denied acces
s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP addre ss filtering.
The administr
ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP address es).
HTTPS
The Axis product supports encrypted brow s ing using HTTPS. This is configured on the System Options > Security > H TTPS page.
A self-s ig n ed ce rtificate can be used until a Certificate Authority-issued certificate has been obtained. Click Create self-signed
certificate to install a self-signed ce rtificate. Although self-signed certificates are free and offer some protection, true security is only
implemented after the installation of a signed certificate iss u ed by a Certificate Authority.
To obtain a signed ce rtificate from an issuing Certificate Authority, click Create Certificate Request. When the signed certificate
is returned, click Install signed certificate to import the certificate. The properties of any certificate request currently resident in
the pro duct or installed can be viewed by clicking Properties.
To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.
For more information, see the online h elp
.
34
AXIS P3354
System Options
HTTPS
HTTPS (Hype rTe xt Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing e ncrypted browsing.
HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by
HTTPS i s considered adequate for most commercial exchanges.
The Axis product can be configured to requir e HTTPS when us ers from diffe re nt user groups (administrator, operator, viewer) connect.
To use HTTPS, an HTTPS certificate must first be installed. Go to System Options > Security > Certificates to install and manage
certificates. See
Certificates, on page 36
.
To enable HTTPS on the Axis product:
1. Go to System Options > Security > HTTPS
2. Select an HTTPS certificate from the list o f installed certificates.
3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.
4. Set the HTTPS Connection Policy forthedifferentusergroups.
5. Click Save to enable the settings.
To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser.
The HTTPS po rt can be chan ged on the System Options > Network > TCP/IP > Advanced page.
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless ne
twork
devices. IEEE 802.1X is based on EAP (Extensible A uthentication Protocol).
To access a network protected b y IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a
third-party e ntity called an authe ntic ation server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft
Internet Authentication Service.
In Axis' im plementation, the network device and the authent
ication server authenticate themselves with the help of digital
certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by an
Certification Authority (CA ). You need:
•aCAcertificate to validate the identity of the authentication server
• a CA-signed client certifi ca te and a private key to a uthenticate the network device.
To allow the network device to access a network protected by IEEE 802.1X:
1. Obtain a CA certificate, a client certifi cate and a client private key (contact your network administrator).
2. Go to Setup > System O ptions > Security > IEEE 802.1X and upload the CA certificate, the client certificate and the
client p
rivate key.
3. Und
er Settings, select the EAPOL version, provide your EAP identity and private key password.
4. Check the box to enable IEEE 802.1X and click Save.
35
AXIS P3354
System Options
Certificates
CA Certificate The CA certificate is used to validate the identity of the authentication server. Enter the path to
the certificate directly, or locate the file using the Browse button. Then click Upload.Toremove
acertificate , click Remove.
Client certificate
Client private key
The c lie nt certificate and priva te key a re used to authenticate the network device. They can be
uploaded as separate files o r in one combined file (e.g. a PFX file or a PEM file). Use the Client
private k ey field if u ploading one combined file . For each file, enter the path to the file , or locate the
file using the Browse button. Then click Upload.Toremoveafile, click Remove.
Settings
EAPOL version
SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.
EAP identity
Enter the user identity (maximum 1 6 characters) associated with your certificate.
Private key password
Enter the passwo rd (maximum 16 characters) for the private key.
Enable IEEE 802.1X
Check the box to enable the IEEE 802.1X protocol.
Certificates
Certificates are used to authenticate devices on a netw ork. Typical applications include encrypted web browsing (HTTPS), network
protection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of certificates
can be used with the Axis product:
Server/Client certificates - to authenticate the Axis product
CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is
connected to an IEEE 802.1X protected network.
Note
Installed certificates, except preinstalled CA certificates, will be deleted
if the product is reset to factory default. Preinstalled
CA certificates that have been deleted will be reinstalled.
A Server/Client certificate can be self-signed or issued by a Certificate Autho rity (CA). A self-signed certificate offers limited
protection and can be used before a CA-issued certificate has been obtained.
To install a self-s ign e d c e rtificate:
1. Go to System Options > Security > Certificates.
2. Click Create self-signed certificate a nd provide the requested information.
To create and install a CA-signed certificate:
1. Create a self-signed certificate as described above.
2. Go to System Options > Security > Certificates.
3. Click Create ce rtificate signing request and provide the requested information.
4. Copy the PEM-formatted r equest and send to the CA of your choice.
5. When the s igned certificate is returned, click Install certificate and upload the certificate.
Server/Client certificates can be ins talle d as Certificate from signing request or as Certificate and private key.SelectCertificate
and private key if the private key is to be upload as a separate file or if the certificate is in PKCS# 12 format.
The A xis product is shipped with several preinstalled CA certificates. If required, additional CA certificates can be inst alled:
1. Go to System Options > Security > Certificates
36
AXIS P3354
System Options
2. Click Install certificate and upload the certificate.
Date & T ime
The Axis product’s date and time settings are configured under System Options > Date & Time.
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay ( see
below).
To change the date and time settings, select the preferred Time mode under Ne w Server Time:
• Synchronize w ith computer time sets date and time according to the computer’s clock. With this option, date and
time a re set once and w ill not be updated a u tomatically.
• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date a nd time settings are
updated continuously. For information on NTP settings, see
NTP C onfiguration, on page 38
.
If using a host name for the NTP server, a DNS server must be configured. See
DNS Configuration, on page 38
.
• Set m anually allows you to ma nuall y set date and time.
If using an NTP server, select your Time zone from the drop-down list. If required, check Automa tically adjust for da ylight saving
time changes.
The Date & Time Format Used in Images is the date and time format displayed a s a text overlay in the video stream. Use the
predefined formats or see
File Naming & Date/Time Formats
in the online help for information on how to create custom date and
time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version
must always be enabled.
IPv4 Address Confi guration
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP ad dress automatically via DHCP. The IPv4 settings are
configured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Configuration Protocol) allows netwo rk administrators to centrally manage and automate the assignment of
IP addresses. DHCP should only be enabled if using dynamic IP a ddress notification, or if the DHCP can update a DNS server. It is
then possible to access the A xis product by name (host name).
If DHCP is enabled and the product cannot be accessed, ru n AXIS IP Utility to search the network for connecte d Axis products, or reset
the product to the factory defa ult settings (see
page 44
) and then perform the installation again.
To use a static IP address, c h eck Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Confi guration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.
To enab le IPv6, go to System O ptions > Network > TCP/IP > Basic. Other settings for IPv6 should be config ured in the network router.
ARP/Ping
The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.
37
AXIS P3354
System Options
ARP/Ping is enable d by default. To disable , uncheck the box under System Options > Network > TCP/IP > Basic.
The ARP/P ing service is a utomatically disabled two m inute s after the product is started, or as soon as an IP address is set. To reset the
IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.
Pinging the product is still possible when this service is disabled.
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live a nd recorded video accessible from
any location. For more information and help to find a local AVHS Service Pro vider go to www.axis.com/hosting
AVHS is enab led by default. The settings are configured under System Options > N etwork > TCP IP > Basic.
One-click e nabled - Press the product’s control button (see
Hardware Overview, on pag e 4
) to connect to an AVHS service over the
Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not
registered within 24 hours from when the bu tton is pressed, the product w ill disconnect from the AVHS service.
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will
stay connected to the service. This option can b e used when the product is already installed and it is not convenient to use the
one-click installa tion.
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a h ost name for easy acce ss to the product. F or more info rm ati on, see www.ax isca m .ne t
To register the Axis product with AXIS Interne t Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under
Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The dom ain name currently
registered at AX IS Internet Dynamic D NS service for the product can at any time be removed.
Advanced TCP/IP Settings
DNS Configuration
DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System
Options > Network > TCP/IP > Advanced.
Select Obtain DNS serv er address via DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name u sed by the Axis product. Multiple domains can be separate d b y
semicolons. The ho st name is always the firstpartofafullyqualified domain name, for example, myserver is the host nam e in the
fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP ad dresses of the primary and secondary DNS server s. The secondary DNS server is
optional and will be used if the primary is unavailable.
NTP Configuration
NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under
System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP setting s provided by the DHCP server.
To m ake manual settings, select Use the following NTP server address and enter the host name or IP a ddress of the NTP server.
Host Name Configuration
The Axis product can be accessed u s in g a host name instead of an IP address. The h ost n ame is u sually the s am e as th e ass ign e d DNS
name. The host name is configured under System Options > Network > TCP/IP > Advanced.
38
AXIS P3354
System Options
Select Obtain host name via IPv4 DHCP to use host name provided b y the DHCP server running o n IPv4.
Select Use the host name to set the host name m anually.
Select Enable dynamic DNS updates to dynamically update local DNS servers w hene ver the Axis product’s IP address changes.
For more information, see the o nline help
.
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address whichcanbeusedtoaccess
the p roduct from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static
or DHCP-supplied IP address at the sam e tim e .
This function can be disabled und er System Options > N etwork > TCP/IP > A dvanced.
HTTP
The H TTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the
default setting, which is 80, any port in the range 1024–65535 can be used.
HTTPS
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to
the default setting, which is 443, any port in the range 1024–65535 can be used.
To enable HTTPS, go to System Options > Security > HTTPS. For more inform a tion, see
page 34
.
NAT traversal (port mapping) for IPv4
A network router allows devices on a private network (LAN) to share a single connection to the Inte rnet. This is don e by for wa rding
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased
since m ost routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other
(WAN) s ide of a NAT router. With NAT traversal properly c on figured, all HTTP traf fic to an external HTTP port in the NAT router
isforwardedtotheproduct.
NAT traversal is configured under System Options > Network > TCP/IP > A dvanced .
Note
• For NAT traversal to w ork, this must be suppor
ted by the router. The router must also supp ort UPnP
TM
.
• The router has many diffe re nt names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router ”, “B roa dband
sharing device” or “Home firewall” but the essential purpose of the device is the same.
Enable/Disable - W hen enabled, the Axis product attempts to configure po rt mapping in a NAT router on your network, using UPnP
TM
.
Note that UP nP
TM
must be ena
bled in the product (see System Options > Network > UPnP).
Use man ually selected
NAT router - S elect this option to manually select a NAT router and enter the IP address for the rou ter in
the field. If no router is specified, the pro duct a utomatically searches for NAT routers o n your network. If more than one ro uter is
found, the default router is selected.
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port num ber in the field. If no port is
entered he
re, a port numbe r is automa tically selected when NA T traversal is enabled.
39
AXIS P3354
System Options
Note
• An alternative H TTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does
not support UPnP a nd you need to manually configure p ort forwarding in the NAT router.
• If you atte m pt t o m anual ly enter a port t hat is alre ady in use , an othe r available port is a utom atica lly selected.
• W he n the port is se le cte d automatically it is displayed in this field. To change this, enter a new port number and click Save .
FTP
The FTP server running in the Axis product enables upload of new fi rmware, user applications, etc. The FTP server can be d isabled
under System O ptions > Network > TCP/IP > Advanced.
Note
This FTP se rver has nothing to do with the product’s ability to transfe r images via FTP to other locations and servers .
RTSP
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port numb er can be
changed under System O ptions > Network > TCP/IP > Advanced. The default port is 554.
Note
H.264 vide o streams will not be availa ble if t he RTSP server is disa ble d.
SOCKS
SOCKS is a netwo rking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks o n the other
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, an d
notifications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).
SOCKS is configured under System Options > Network > SOCKS. For more informatio n, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specified resource to selected trafficona
network. A Qo S-aware network
prioritizes network traffic and provid es a greater netwo rk reliability by controlling the am ount of bandwidth an applicatio n may use.
The QoS settings are configured under System O ptions > Network > QoS. Using DSCP (Differentiated Services Co depo int) values, the
Axis product can mark the follow ing types of traffic: live video, event/ala rm traffic and management traffic.
SMTP (email)
To send email messages from the Axis product via SM TP (S
impleMailTransferProtocol),anSMTPmailservermustbesetup.This
is do ne under System Options > Network > SMTP (email).
Enter the host names o r IP addresses and port numbers for the primary and secondary mail servers in the fields provided. A From
email address is a lso required . If the mail server requires authentication, check Use authentication to log in to this server and enter
the necessary information.
SNMP
The Simple Netw ork Management Protocol (SNMP) allow s remote manag ement of network devices. An SNMP community is the
group of devices and management s tation running SNMP. Community names are used to identify groups.
The Axis product can be configured to support SNMP on the System Options > Network > SNMP page.
Depending on the level of security required, select the version on SNMP to use.
SNMP v1/v2 provides the lowest level of security. The community name can be specified as a password for re ad or read/write
access
to all supported SNMP devices. The default password for the Read community is public and the default password for the
Write community is write.
40
AXIS P3354
System Options
Note
If HTTPS is enabled, SNM P v1 and SNMP v2c should b e disabled.
Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on im portant events and status
changes. Check Enable traps and enter the IP address where the trap m essage should be sent a nd the Trap community that
should receive the message.
The following traps are available:
•Coldstart
•Warmstart
•Linkup
• Authentication failed
SNMP v3 provid es encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To use SNM P v3, HTTPS must be enabled, see
HTTPS, on page 34
. To enable SNMP v3, check the bo x and provide the initial user
password.
Note
The initial password can only be set once. If the p assword is lost, the Axis product must be reset to factory default, see
Reset to Factory Default Settings, on page 44
.
UPnP
TM
The Axis product includes support for UPnP
TM
.UPnP
TM
is enabled by default and the product is automatically detected by operating
systems and clients that s upport this protocol.
UPnP
TM
can be disa ble d under System Options > Network > UPnP
TM
.
RTP/H.264
The RTP port range a nd multicast setting s are configured under System Options > Network > RTP .
The RTP port range defines the range of ports from which the v ide o ports are automatically selected. For mu lticast streams, only
certain IP addresses and port numbers shoul
dbeused.
Select Always Multicast Video to star
t multicast streaming without opening an RTSP session.
Bonjour
The A xis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating
systems and clients that s upport this protocol.
Bonjour can be disabled under System Options > Network > Bonjour.
Storage
SD Card
NOTICE
T
o prevent corruption of recordings, the SD card should always be unmounted before it is ejected.
The Axis product supports SD cards with the following file systems:
• ext4 — rec om m e nde d due to its resilie nce against data loss if the card is ejected or if there is abrupt power loss. To access
data stored on the card from the Window s opera ting system, a third- party ext4 driver or application is required.
41
AXIS P3354
System Options
• vFAT — most SD cards are pre-formatted with vFAT when purchased.
If required, the SD card can be re-formatted to the desi red file system . To format the SD card:
1. Insert the SD card in the SD card slot.
2. Go to System Options > Storage and click SD Card.
3. Click Form at and select the desired file system.
Note
During forma tting any previous data store d on the disk will be lost.
Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the
card has been unmounted and not ejected and re-inserted .
To unmount the SD card:
1. Go to System Options > Storage and click SD Card.
2. Click Unmount.
3. The c ard can now be removed.
The SD card is managed on the System Options > Storage pag e. Click SD Card to open Storage Management.
If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only
available for SD cards with ext4. For SD c ards with vFAT, use a card reader or computer to troubleshoot the card.
To a void filling the card, it is recomme nde d to remo ve recordings continuously. Under Recording Settings, select Remove recordings
older than and select the number of days or w eeks.
To stop writing to the card and protect re cording s f rom being removed, sele ct Lock under Recording Settings.
Network Share
Network share allow s you to add network storage such as a
NAS (Network Attached Storage) or any server that uses C IFS (Common
Internet File System) and use them for storage of recordings.
To add a network share:
1. Go to System O ptions > Storage.
2. Click Network Share.
3. Enter the IP address, DNS or Bonjour name to the host server in the Host field.
4. Enter the name of the share in the Share field.
5. If required, select The share requires login and enter the user name and password.
6. Click Connect.
To clear all r ecor dings an d data f rom the A xis product’s fold er on the designated share, click Clear under Storage Tools.
To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings
older than and select the number of days or w eeks.
To stop writing to the share a nd protect recordings fro m being removed, select Lock und er Recording Settings.
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
42
AXIS P3354
System Options
Click Restart to perform a correct restart if the A xis product is not behaving as expected. This will not affect any of the current
settings.
Click Restore to reset most settings to the factory d efa ult values. The fo llowing settings are not affected:
• the boot protocol (DHCP or static)
• the static IP addr ess
• the default router
• the subnet mask
•thesystemtime
• the IEEE 802.1X settings
• the focus position
Click Default to reset all settings, including the IP address, to the f actory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see
Reset to Factory Default Setting s, on page 44
.
To reset the optics to the factory default position, click Calibrate under Optics. This may be necessary in situations where the optics
has lost its calibration during transport o r has been exposed to extreme vibrations.
To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
This can be useful for identifying the p roduct among other pro ducts installed in the same locati on.
For information about firmware upgrade, see
Upgrading the Fi rm ware, on pag e 45
.
Support
Support Overview
The System Op tions > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
See also
Troubleshooting, on page 45
.
System Overview
To g et an overview of the Axis prod uct’s status and settings, go to System Options > Support > System Overview. Information that
can be found here includes firmw are version, IP address, network and security settings, event settings, image settings and recent log
items. Many of the ca
ptions are links to the proper Setup page.
Logs & Reports
The System O ptions > Support > Logs & Reports page generates logs a nd reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a va lid Server Report with your query.
System Log - Provides info rmation about system events.
Access Log - L ists all failed attempts to access the product. The Access Lo g can also be configured to list all connections to the
product (see below).
Server Report - Prov ides information about the product status in a pop-up window. The Access Log is automatically included
in the Server Report.
You can view or download the server report. Downloading the server r eport creates a .zip file that contains a complete s erver report
text file in UTF–8 forma t. Select the Include snapshot with default image settings option to include a snapshot of the product’s
Live View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file should
always be included when co ntacting support.
43
AXIS P3354
System Options
Parameter L ist - Shows the prod uct's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are curre ntly acces sing media stream s.
Crash R eport - Ge ne rates an a rchive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration.
The Access Log can be configu red to l ist a ll connectio ns to the product (select Critical, Warning s & Info). If req uired, a dif fer ent log
level can be used w h e n sending emails.
Advanced
Scripting
Scripting a llow s experienced users to custom i ze and use their own scripts.
NOTICE
Improper use may cause unexpected behavio r and loss of contact with the Axis product.
Axis strongly recomm ends that you do not use this function unless y ou understand the consequences. Axis Support does not provide
assistance for proble m s wi th cu stomized scripts.
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup file before
customizing th e scripts. If a script ca u se s problems, reset the product to its factory de fault settings, see
page 44
.
For more information, see www.axis.com/developer
File Upload
Files, fo r example web p age s and im ages, can b e uploaded to the Axis product and used as custom settings. To upload a file, go
to System Options > Advanced > File Upload.
Uploaded files are accesse d through http://<ip address>/local/<user>/<file name> where <user> is the
selected user group (view er, operator or administrator) for the up loaded file.
Plain Config
Plain C onfig is for advanced users with experience of A xis product configuration. Most parameters can be set and modified from this
page. Help is available from the standard help pages.
To open Plain Config, go to System O p tion s > Advan ced > Plain Config.
Reset to Factory Default Settings
This will reset
all paramete rs, including the IP address, to the factory default settings:
1. Disconnec
t power from the product.
2. Press
and hold the Control button a nd reconnect power (see
Hardware Overview, on page 4
).
3
.
K
eep the Control button pressed for about 15 seconds until the Status indicator flashes amber.
4. Release the Control button. The pro cess is complete after about 1 minute (when the Status indicator turns green). The
product has been reset to the factory d efault settings. The default IP address is 192.168.0.90
5. Re-assign the IP address.
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
44
AXIS P3354
Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determi nes the functionality of network devices. One of your first actions when tro ubleshooting a problem
should be to check the current firmw a re ve rs ion. The latest ver sion m a y conta in a corr ection that fixesyourparticularproblem.The
current firmwa re ve rs ion in the Axis product is displa y ed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
When you upgrade the product with the latest firmware from Axis website, the product receive s the latest functionality available.
Always read the upgrade instr u cti ons and releas e notes ava ilab le w ith ea ch ne w r eleas e, be fore upgrading the firmware.
To upgrade, follow these instructions:
1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website
at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, click Browse and locate the file on your co m puter . Click Upgrade.
After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the
upgrade has failed.
AXIS Camera Management can be used f or multiple upgrades. See ww w.ax is.com for more information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfigured and customized settings are saved when the firm ware is upgrad ed
(providing the features are av aila ble in
the new firmware) although this is not guaranteed by Axis Communications AB.
Emergency Recovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status
ind
icator indicates a failed u p g rad e. To recover the product, follow the steps below. The se rial number is f ound on the product’s label.
1. In UNIX/Linux, type the following from the command line:
45
AXIS P3354
Troubleshooting
arp -s <IP address> <serial number> temp
ping -s 408 <IP address>
In Windows, type the following from a command/DOS prompt (this may require that you run the command pro mpt as
an admin istra tor):
arp -s <IP address> <serial number>
ping -l 408 -t <IP address>
2. If the product d o es not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a browser and type in the product’s IP address. In the page that ap pears, use the Browse button to select the upgrade
file to use . Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status
indicator.
5. Reinstall the product, refe rring to the Installation Guide.
If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/
Symptoms, Possible Causes and Remedial Actions
Problems setting the IP address
When using ARP/Ping
Try the ins talla tion again. The IP address m ust b e set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for
detailed instructions.
The product is locate d on a
different subnet
If the IP address intended for the product and the IP address of the computer used to access the
product are located on different subnets, you w ill not be able to set the IP address. Contact your
network administrator to obtain an IP address.
The IP address is being u sed
by another device
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product:
•Ifyoureceive:Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by another device on the netwo rk.
Obtain a new IP address from the network administrator and reinstall the product.
•Ifyoureceive:Request timed out, this means that the IP address is available for
use with the Axis product. C heck all cabling and reinstall the product.
Possible IP address conflict
with another device on the
same subnet.
The static IP address in the Axis product is used before the DHCP server sets a dynamic address.
This means that if the same default static IP addressisalsousedbyanotherdevice,theremay
be problems accessing the product.
The product cannot be accessed from a browser
Cannot log in
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attem pting
to log in. You m
ay need to manually type http or https in the browser’s address field.
If the pas
sword for root is lost, the product must be reset to the factory default settings. See
Reset to Factory Default Settings, on page 44
.
46
AXIS P3354
Troubleshooting
The IP address has been
changed by DHCP
If the product and the client are on the same netw ork, run AXIS IP Utility to locate the product.
Identify the product using i ts model or serial number.
Move the A xis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP
address again, using AXIS IP Utility or ARP/Ping (se e the Installation Guide). O pen the Setup pa ge s
and disabled D HCP in the TCP/IP settings. Return the product to the main network. The product
now h as a fixed IP address that w ill not change.
Certificate error when using
IEEE 802.1X
For authentication to work properly, the date and time settings in the Axis product should be
synchronized with an NTP server. See
Date & Time, on page 37
.
The product is accessible locally but not externally
Router configuration To config ure your router to allow incoming data traffic to the A xis product, enable the NA T-traversal
feature which will attempt to automatically configure the router to allow access to the Axis
product, see
NAT traversal (port mapp ing) for IPv4, on page 39
. The router must support UPnP
TM
.
Firewall protection
Check the Internet firewall with yo ur network administrator.
Default routers required
Check if you need to confi gure the router settings.
Problems with the H.264 format
No H.264 displayed in the
client
Check that the relevant H.264 connection methods and correct interface are enabled in the AM C
Control Panel (strea m ing tab). See
AXIS Media Control (AMC), on page 10
.
In the AMC Control Panel, s elect the H.264 tab and click Set to default H.264 d ecoder.
Check that R TSP is enabled under System Options > Network > TCP/IP > A dvanced.
No multicas t H.264
displayed in the client
Check with your network administrator that the multicast addresses used by the Axis product
arevalidforyournetwork.
Check with your network administrator to see if there is a firewall preventing viewing.
Multicast H.264 only
accessible by local clients
Check if your router supports multicasting, o r if the router set
tings between the client and the
product n eed to be config u red . The TTL (Time To Live) value may need to be incr ea se d.
Poor rendering of H.264
images
Color depth set incorrectly o n clients. Set to 16–bit or 32–bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to enable
Advanced Video R endering from
v the Video tab in the AMC Control Panel.
Ensure that your graphic
s card is using the latest driver. The la tes t drivers can usually be
downloaded from the manufacturer’s website.
Color saturation is different
in H.264 and Mo
tion JPEG
Modify the settings for your graphics adapter. Refer to the adapter’s d ocumenta tion for more
information.
Lower frame rate than
expected
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the netw ork administrator that there is enough b and wid th available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only
key frames.
Lower the image resolution.
47
AXIS P3354
Troubleshooting
Why do I not get maximum
frames per second?
See
Performance Considerations, on p age 52
.
The m axim um frame s per second is dependent on the utility frequency (60/50 Hz) of the Ax is
product. S ee
Technical Specificatio ns, on page 50
.
Image degeneration
Decrease the GOV length. G o to Video > Video Stream and select the H.264 tab to modify the
GOV length.
Status and Network indicator LEDs are flashing red rapidly
Hardware failure
Contact your Axis reseller.
Status indicator LED is flashing red and the product is inaccessible
A firmw are upg rade h a s
been interrupted or the
firmware has othe rw ise been
damaged
See
Emergency Recovery Procedure, on page 45
.
No images displayed on web page
Problems w ith AXIS Media
Control (
Internet Explorer
only
)
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX
controls. Also, m ake sure that AXIS Media Control is installed on y our computer.
Installation o f additional
ActiveX c omponent
restricted or prohibited
Configure the Axis product to use a Java applet for updating vid eo images in Internet Explorer. Go
to Setup > Live View Config and select Java applet under Default viewer.
Video and image problems, general
Image too dark or too light
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >
Video > Camera Settings.
Missing images in uploa ds This can occur whe n trying to use a larger image buffe r than is actually availa ble. Try lowering
the frame rate or the u pload period .
Slow image up date Configuring pre -buffe rs , motion detection , h igh-r eso lution images or hig h frame rates w il l a ffe ct
the performance of the Axis product.
Poor performance Poor performance may be caused by heavy netw ork traffic, multiple users accessing the product,
low performance cl ients , use of features such as motion detection, event handling or uploaded
applications.
Poor quality snapshot images
Screen incorrectly
configured o n your computer
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size o r location of
overlay image
The overlay im a ge may have been positioned incorrectly or may be too l arge . See
Overlay Image
Settings
in the online help for more information.
Privacy mask is n ot displayed
Incorrect size o r location of
privacy mask
The privacy mask may have been positioned incorrectly or may be too large.
48
AXIS P3354
Troubleshooting
Browser freezes
Firefox can sometimes
freeze on a slow c omputer
Lower the image resolution
Problems uploading files
Limited space There is only limited space available for the upload of your own files. Dele te existing file s to free
up space.
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the image. This means that if there are
sudden chang es in the lighting, mo tion detection may trigg er mistakenly. Lowe r the sensitivity
setting to avoid problems with luminance.
Storage and disk management problems
Video cannot be recorded
Check that the SD card is not w rite protected (that is, read only).
SD card cannot be mounted Reformat the SD card and then click Mount.
49
AXIS P3354
Technical Specifications
Technical Specifications
Function/group
Item
Specifications
Models
AXIS P3354
Image sensor
Progressive scan RG B CMOS 1/3”, 1.3M P (optically active)
Lens Varifocal, remote focus and zoom, P-iris, IR correcte d, m e xa pix el resolution
6 mm models: 2.5-6 mm, F1.2, horizontal angle of view: 107°-49°,vertical angle of view:
79°-37°, diagonal angle of view: 136° - 61°
12 mm mo dels: 3.3-12 mm, F1.4, horizontal angle of view: 82°- 24°, vertical angle of
view: 59°-18°, diagonal angle of view: 109° - 31°
Day and Night Automatically removable infrared-cut filter
Minimum
illumination
6 mm models: Color: 0.1 lux, F1.2, B/W: 0.02 lux, F1.2
12 mm models: Color: 0.15 lux, F1.4, B/W: 0.03 lux, F1.4
Shutter time
Capture frequency 50 Hz: 1/24500 s to 2 s
Capture frequency 60 Hz: 1/29500 s to 2 s
Pan/Tilt/Zoom
Digital PTZ, preset positions, guard tour
Camera
Camera angle
adjustment
Pan 360°, tilt 170°, rotation 340°
Video
compression
H.264 Baseline and M ain Profile (MPEG-4 Part 10/AVC)
Motion JPEG
Resolutions
1280 x 960* (1 MP) to 160 x 90
*1400 x 1050 (1.4 MP) s caled resolution available v ia VAPIX®
Frame rate H.264
25 fps with Capture frequency 50 Hz, 30 fps with Capture frequency 60 Hz
Frame rate
Motion JPEG
25 fps with Capture frequency 50 Hz, 30 fps with Capture frequency 60 Hz
Video streaming
Multi-stream H.264 and Motion JPEG
Controllable frame rate and bandwidth VBR /CB R
H.264
H.264: 2 individ ually configured streams in HDTV 720p and full frame rate
Motion JPEG: 2 individually configured streams in HDTV 720p and full frame rate
1 H.264 and 1 Motion JPEG strea
ms in HDTV 720p and full frame rate
More str ea m s if identical or limited in frame rate or resolution
Image settings
Compression, color, brightness, sharpness, contrast, white balance, exposure control,
exposure zones, b
acklight compensation, fi ne tuning of behavior at different light levels,
wide dynamic range - dynamic contrast
Rotation: 0°, 90°, 180°, 270°, including Co rridor Format
Text and i
mage overlay, privacy mask and mirroring of images
Video
Users Up to 20 simultaneous unicast connections
Unlimited number of users using m ulticast (H.264)
Security Password protection, IP address filtering, HTTP S encryption*, IEEE 802.1X network access
control*, digest authentication, user access log
Network
Supported
protocols
IPv4/v6, HTTP, HTTPS, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, B onjour, UPnP,
SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGM P, RTCP, ICMP,
DHCP,ARP,SOCKS,etc.
*This product include s software develo ped by the Open SSL Project for use in the Open
SSL Tool kit (w w w.openssl.org)
50
AXIS P3354
Technical Specifications
Function/group
Item
Specifications
Application
Programming
Interface
Open API for softw a re integration, including the O NV IF specification available at
www.onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis
Communications, specifications a vailable at www .axis.com
Support for AXIS Video Hosting System (AVHS) with One-Click Cam er a connection
Intelligent video Video motion detection, active tampering alarm
Support for AXIS Camera Application Platform enabling installation o f additional
applications
Events Intelligent vid eo
Alarm actions File upload via F TP , HTTP and em ail
Notification via email, HTTP and T C P
Video r ecord ing to edge storage
Pre- and post-alarm video buffering
Day/Night switching
Status LED activation
Video access from
web browser
Camera live view
Video recording to file (ASF)
Customizable HTML pages
Windows 7, Windows Vista, W indows XP, Windows Server 2008, Windows Server 2003
DirectX 9c or higher
For other operating systems and browsers, see www.axis.com/techsup
System
integration
Installation,
management and
maintenance
AXIS Camera Management tool o n CD and web-based configuration
Configuration of backup and restore
Firmware upgrades over HTTP or FTP, firmware available on www.axis.com
Casing
Aluminum inner camera module with encapsulated electronics
Tamper-resistant casing with polycarbonatebaseandpolycarbonatetransparentcover
Processor,
memory
ARTPEC-4, 256 MB RAM, 128 MB Flash
Battery backed-up real-time clock
Power Power over Ethernet IEEE 802.3af
Class 2; max:5.9W
Connectors
RJ-45 10BASE-T/100BASE-TX Po E
Edge storage
SD/SDHC memory card slot (card not included)
Support for recording to netw ork share (Network Attached Storage or file server)
Storage
temperature
-40 to 70 °C (-40 to 158 °F)
Operating
condition
s
0 to 50 °C (32 to 122 °F), humidity 10 - 85% RH (non-condensing)
Approvals
Emission: EN55022:2006+A1 Class B Harmonics: EN61000-3-2 Flicker: EN 61000-3-3
Immunity: EN55024, EN61000-6-1, EN61000-6-2 Safety: : IEC/EN 60950-1
F
CC: FCC Part 15, Subpart B, Class B demons trated by compliance with EN55022 (CISP R
22)
Japan: VCCI-2008, Class B, ITE • C-tick AS/NZS CISPR 22, demonstrated by compliance
with EN55022 (CISPR 22)
Canada: ICES-003 Canadian ICES-003, Class B digital, demonstrated by compliance
with EN55022 (CISPR 22)
Environmental: IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-14, IEC 60068-2-27, IEC
60068-2-64, IEC 60068-2-78
Dimensions
(HxWxD)
97 x 148 x 148 mm (3.82 x 5.83 x 5.83")
Weight
430 g (0.9 lb.)
General
51
AXIS P3354
Technical Specifications
Function/group
Item
Specifications
Included
accessories
Installation Guide, CD with installa tion too ls, r ecording softw ar e and user manua l,
Windows decoder 1-user license
Smoked transparent cover
Video
management
software (not
included)
AXIS Camera Station - Vid eo m anagement software for viewing and recording u p to 100
cameras
See www.axis.com/products/video/software/ for more software applications via partners
Optional
accessories
AXIS Illuminators
AXIS T91A brackets
IP51-rated drop-ceiling mount kit with transparent or smoked cover
Pendant adapter kit
Mounting bracket
Performance Considerations
When settings up your system, it is impo rtant to con sider how various setting s and situations will affect performance. Some facto rs
affect the amount of bandwidth (the bit rate) required , others can affect the frame rate, and some affect both. If the load on the
CPU reaches its m ax im um , this will also affect the frame rate.
The following factors are among the most important to c onsider:
• High image resolution and/or low er compression levels resu lt in images containing more data. Bandwidth affecte d.
• Access by large numbers o f Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.
• Accessing Motion JPEG and H.264 video stream s s imu ltane ously. Frame rate an d ba ndwidth affected.
• Heavy usage of event settings affect the product’s CPU l oad. Frame rate affected.
• Heavy netw ork utilization due to poor i nfra structure . Bandwidth affected.
• Viewing on poorly performing client computers lo wers perceived performance. Frame rate affected.
52
User Manual Ver. M1.14
AXIS P3354
Date: March 2012
© Axis Communications AB, 2012
Part No. 45
400
