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28
TROUBLESHOOTING
Cookware
Why isn’t the cookware getting hot?
z
Cookware is too small or not centred on zone.
z
Cookware is not induction compatible. See ‘Cookware.’
z
The cooktop is in Demo Mode. Call Customer Care or your Authorised Service Centre.
Why is my cookware making crackling and clicking noises?
Some induction cookware has metal layers that vibrate. This is normal.
Why is the cooktop turning off unexpectedly?
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Safety timeout. The cooktop will turn a cook zone off automatically if it is left working
for an extended period of time without the power level being altered. The lower the
setting, the longer the cooking zone will remain on.
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Display protection. The cooktop will turn off to protect the display if it overheats. See
'Using the induction.'
Why can't I pair cook zones?
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One of the zones is already in use. Turn off the zone, then pair it.
z
Zones you're selecting are not pairable because they are circular or side-by-side
zones. You can pair adjacent front and rear Smarttzones. See 'Cooking options'.
Alerts
Why is showing on the display?
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No cookware detected. Check it is correct size and centred on selected cook zone.
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Check cookware is induction compatible.
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