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4.3 REMOVE CONTROL
◆Move the battery's transparent insulating piece away before using.
PROBLEM
SOLUTION
Heater doesn't turn on
with the power switch.
1. Main Power supply switch is off.
Turn the main power supply switch to "ON" position.
2. Circuit breaker has tripped.
Too many appliances on this circuit. Be sure that
electrical supply for this unit is an individual circuit.
3. Heater is unplugged from wall
outlet.
Make sure the power cord is plugged into a functioning
and properly grounded 15 Amp 120V AC electrical
outlet.
4. Power cord or power plug are
damaged.
Contact a qualified electrician to replace power cord.
5. Power outlet for power plug
prong is loose.
Check the power outlet and replace with a new one.
6. Loose wiring.
Check all wiring for loose connections. Contact a
qualified electrician.
Heater is on, but no
flame or low flame
intensity.
1. Heater switches in on, but Flame
is not on.
Long-press the "DIMMER" button for 6 seconds, the
appliance will go into sleep mode. All the lights off, the
heating function goes on. Long-press for 6 seconds
again, the appliance will back to normal mode.
2. Flame Adjusting knob is at low
setting.
Turn the knob to maximum setting.
3. Loose wiring.
Check all wiring for loose connections. Contact a
qualified electrician.
Battery must be recycled or
disposed of properly. Check with
your Local Authority or Retailer
for recycling advice in your area.
5.0 TROUBLESHOOTING GUIDE
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