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6. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
If you don’t see any improvement after cleaning the print head three times, perform a Powerful Cleaning.
Parent topic: Print Head Cleaning
Related tasks
Checking the Nozzles Using a Computer Utility
Cleaning the Print Head Using the Product Control Panel
Using the Powerful Cleaning Utility
Flushing the Ink Tubes
Related topics
Media Handling
Using the Powerful Cleaning Utility
If print head nozzles are still clogged after cleaning the print head three times, run the Powerful
Cleaning utility from the product control panel. This process consumes a lot of ink to clean the clogged
nozzles.
Note: Make sure the ink tanks are at least a third full before running a Powerful Cleaning.
1. Make sure roll paper or cut sheet paper is loaded in the printer.
2. Press the home button, if necessary.
3. Select Settings > Maintenance > Powerful Cleaning.
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