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39
Maintenance of the Cooktop
If you find something goes wrong for your cooktop, before contact the
service or where you purchased it, please check whether below:
1. There is no power to the appliance:
- Check whether there is a power cut of your department;
- Check whether the appliance be connected to electricity properly;
- Has the timer setting elapsed;
- Whether it reaches the longest cooking time setting and auto shut off;
- Whether there is liquid boiling over touch control panel and overflow protection
devices auto shut off;
2. The touch control panel buttons can’t be active:
- Whether it’s under “Child Lock”, which there is “Lo” shows in timer displayer;
- Whether liquid/wet cloth over touch control panel active overflow protection;
3. After cooking there is “H” shows on display:
- This is normal. The cooktop is with Residual Heat Warning safety features. It will
remain on until the surface is cool enough for touch.
4. After turn off, the fan of induction cooktop remains working for a while:
-This is normal, this is to help appliances completely cool down.
5. Some pans make crackling or clicking noises during use of induction cooktop:
-This is normal, it’s the sound of induction coils during working, and for different
construction of your cookware, the clicking might be slightly different.
6. The glass is being scratched:
-Check whether you use unsuitable cookware, like rough-edged cookware.
-Check whether unsuitable, abrasive scourer or cleaning products being used.
Failure Inspection for induction cooktop
If an abnormality comes up, the induction cooktop will enter the protective state
automatically and display corresponding protective codes:
Problem
Possible causes
What to do
E1/E2
Abnormal supply voltage
Please check whether power
supply is normal, Power on after
the power supply is normal.
E3
High temperature of the pan
sensor
Check whether no liquid in pan,
fill with liquid then restart.
E5
High temperature of the
IGBT temperature sensor
Please restart after the
induction cooktop cools down.
For all other error codes, switch off and call your service provider.
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