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52 TROUBLESHOOTING
Performance
Spray arms do not
rotate smoothly.
Holes of spray arms are blocked by food particles.
• Clean the holes of spray arms.
Upper rack is
crooked.
Rack is poorly adjusted.
• See the Height Adjustable Upper Rack section.
Dishwasher
continuously chimes
when the door is
opened, during or
right after a cycle
has completed.
This is a safety measure. Contact with escaping steam or the hot contents of the
dishwasher could result in injury.
• Close the door until the dishwasher and dishes have cooled down. The chiming will stop if
the door is closed or the interior temperature has cooled.
Door does not close
completely. (For
models with cutlery
rack)
Cutlery rack is not properly loaded.
• Push the door handle to close the door properly until it clicks.
Dishwasher chimes if
panel is touched
during operation.
Bumping into or touching the control panel during operation may result in a disabled
button sound. Only the Power, Start, Control Lock and Remote Start buttons are
enabled during operation to prevent cycle settings from being changed inadvertently.
• Button sounds can be turned off by using Option Setting Mode. Refer to the Using the
Option Setting Mode topic.
• The end of cycle chime and safety alert sounds will still sound.
Dishwasher did not
finish cycle.
Door was opened during cycle.
• If the door is opened during a cycle, the Start key must be pressed within 4 minutes or the
machine turns off and all settings are lost.
Leaking in front of
appliance
Dishwasher not leveled properly.
• Verify the appliance is level from side to side and from front to back. See leveling
instructions in the Installation section.
Wrong detergent used.
• If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then clean
the inside of the tub with milk.
Problem Possible Cause & Solution
Odor The previous cycle was stopped before completion and residual water remains in the
dishwasher.
• Turn on the power, run the Cancel cycle option to remove the residual water, then run the
1 Hour cycle using detergent but with the dishwasher empty.
There is food in the bottom of the appliance or in the filter.
• Clean the filter and the interior according to the Maintenance section of the owner’s
manual.
Unwashed dishes are left in the appliance for a long time.
• Run a cycle with one cup of white vinegar in a dishwasher safe glass or bowl placed on the
upper rack. (Vinegar is an acid, and with constant use it could damage your appliance.)
After cleaning, the appliance smells like detergent.
• This is normal.
Food soil remains on
dishes.
Improper cycle selection.
• Select correct cycle based on soil level and type of dishware being washed.
Problem Possible Cause & Solution
en-us_main.book.book Page 52 Monday, February 20, 2023 9:31 AM
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