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15
Troubleshooting
If you have problems using this product, check the following points before you request
service. If you still have a problem, contact our technical support.
Problem Solution
No power The fuse is blown. Replace with a new fuse with the
same type and rating.
The ACC switch of the vehicle is not engaged. Turn
the ACC switch on.
No sound Volume is muted or playback is paused. Adjust
volume or check playback status.
Incorrect source input. Press MODE to select the
correct source.
Poor radio reception Make sure an antenna is connected to the unit.
Fine tune the radio station (see “Tune to a radio
station” on page 8).
Set FM radio to “MONO” and DX” for better radio
reception (see “Change Settings” on page 12).
Cannot connect through
Bluetooth
Bluetooth function on the device is disabled. Enable
the device’s Bluetooth.
Make sure the device is within Bluetooth range.
The unit is already connected with another Bluetooth
device. Disconnect the current Bluetooth connection.
Audio quality from Bluetooth
connection is poor.
Move the device closer to the unit, or remove
obstacles or sources of interference that are
affecting Bluetooth reception
USB device not supported Files are not playable, or the USB device is not
compatible with the unit.
No response Reset the unit (see “Reset The Unit” on page 7).
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