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QUESTIONS & ANSWERS
10
HAVE QUESTIONS THAT
ARE NOT LISTED?
PLEASE CALL US AT
1-877-891-7333
OR EMAIL US AT
ORDERS@HEATSTORM.COM
VISIT US AT
WWW.HEATSTORM.COM
FOR MORE PRODUCT
INFORMATION
11
QUESTIONS & ANSWERS
QUESTION: Why does the
Blower Fan keep running aer
I have turned o the rocker
switch?
ANSWER: The Blower Fan will connue to run unl the
heat chamber has cooled down. Aer a few minutes
the fan will shut o automacally. This ensures that
the quartz infrared heang elements are cooled
properly helping to ensure the longevity of your
heater.
QUESTION: Can the heang
elements be replaced?
ANSWER: Yes. Contact an authorized repair center.
Generally, this is the store where you purchased your
heater.
QUESTION: My cord is geng
very hot, especially at the plug.
Is that normal?
ANSWER: No. Most likely the problem is that the
connecon from the wall wiring to the outlet is faulty
and is causing the outlet and plug to overheat. Also,
make sure there are not too many appliances plugged
into outlets on a single circuit. If the problems persist
consult a qualied electrician.
QUESTION: The heater’s airow
seems to have diminished?
ANSWER: Make sure the air inlet is not blocked and
that the lter is clean. Follow the Filter Maintenance
procedure in the Operaon Instrucons secon.
QUESTION: Once I inially plug
the unit in and turn it on, how
long will it take to heat my
room?
ANSWER: Generally, it takes about a half hour. Please
remember that with any type of heang process there
are many variables; size of the room, how well the
room is insulated, how many doors/windows, how
much bare concrete (which acts as a heat sink with
any type of heang), the opening and closing of an
exterior door, etc… Therefore, heang performance
will vary in every environment.
QUESTION: Can I use the heater
to heat mulple rooms at the
same me?
ANSWER: Yes. Keep in mind the heang will vary
based on how open your oor plan is and the sizes of
the rooms involved. Our suggeson, give it a try and
see what works best for you.
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