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FLEXIDOME panoramic 5100i IR Troubleshooting | en 27
Bosch Security Systems B.V.
Installation manual
2022-01 | V01 | F.01U.385.630
– The device is not properly connected to the network. Check the cable connections in this
case.
– The device is not correctly integrated into the network. Check the IP address, subnet
mask, and gateway address.
7.3 Customer service
If a fault cannot be resolved, please contact your supplier or system integrator, or go directly
to BoschSecuritySystems Customer Service.
The version numbers of the internal firmware can be viewed on a service page. Please note
this information before contacting Customer Service.
1. In the address bar of your browser, after the unit IP address, enter: /version
for example: 192.168.0.80/version
2. Write down the information or print out the page.
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