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Network Video Recorder User Manual
189
max. bitrate shall be less than 2048 Kbps), then delete the channel and add it back again.
15.2.2 Why is the video recorder notifying the stream type is not
supported?
Reason
The camera encoding format mismatches with the video recorder.
Solution
If the camera is using H.265/MJPEG for encoding, but video recorder does not support
H.265/MJPEG, change the camera encoding format to the same as video recorder.
15.2.3 Why is the video recorder notifying risky password after a
network camera is added?
Reason
The camera password is too weak.
Solution
Change the camera password.
Warning
We highly recommend you create a strong password of your own choosing (Using a minimum of 8
characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters.) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security system, resetting
the password monthly or weekly can better protect your product.
15.2.4 How to improve the playback image quality?
Reason
Recording parameter settings are inappropriate.
Solution
Go to Camera → Video Parameters. Increase resolution and max. bitrate, and try again.
15.2.5 How to confirm the video recorder is using H.265 to record
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