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23
Decrease the set temperature.
Call a service technician to inspect
the unit and top off refrigerant.
The water collection tray is full.
Turn off the unit, drain the water from
the Water Collection Tray and restart
the unit.
Common Issues
The following problems are not a malfunction and in most situations will not require repairs.
Proble Solution
Unit does not
turn on when
pressing
ON/OFF button
P1 Protection Code.
In COOL mode: room temperature
is lower than the set temperature.
Check the set temperature.
Unit does not
cool well
The air filter is blocked with dust
or animal hair.
Turn off the unit and clean the filter
according to instructions.
Exhaust hose is not connected or
is blocked.
Turn off the unit, disconnect the hose,
check for blockage and reconnect the
hose.
The unit is low on refrigerant.
Temperature setting is too high.
The windows and doors in the
room are open.
Make sure all windows and doors are
closed.
The room area is too large.
There are heat sources inside the
room.
Remove the heat sources if possible.
The unit is noisy
and vibrates too
much
The ground is not level Place the unit on a flat, level surface.
The air filter is blocked with dust
or animal hair.
Turn off the unit and clean the filter
according to instructions.
The unit makes a
gurgling sound
This sound is caused by the
refrigerant flow inside the unit.
This is normal.
Double-check the cooling area.
TROUBLESHOOTING TIPS
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