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Appendix
49
The battery depletes faster than when first purchased
•
When you expose the Galaxy Buds2 Pro to very cold or very hot temperatures, the useful
charge may be reduced.
•
The battery is consumable and the useful charge will get shorter over time.
•
When you are not using the earbuds, store them in a charging case that has been
charged. If not, the touch-sensitive sensor will continue to work, and it will affect to the
usage time and battery consumption.
You cannot hear others speaking
Adjust the volume on the connected mobile device.
Sound echoes during a call
Adjust the volume on the connected mobile device or move to another area.
Sound is emitted from the connected mobile device, not the earbuds,
during a call
•
Check if you are wearing the earbuds properly. If worn improperly, you will not be able
to hear the call audio through the earbuds, even if the Bluetooth icon appears on the
connected mobile device.
•
Remove the earbuds from your ears and put them in again.
Audio quality is poor
•
Wireless network services may be disabled due to issues with the service provider’s
network. Ensure to keep the earbuds away from electromagnetic waves.
•
Ensure that your earbuds and the other Bluetooth device are within the maximum
Bluetooth range (10 m). The distance may vary depending on the environment the
devices are used in.
•
You may experience drops in volume or noise depending on the connected device’s
volume. To avoid this, appropriately adjust the connected device’s sound.
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