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18
5.1 Troubleshooting
Serial
number
Fault content
Fault tone
Fault handling method
Bass(beep) Treble(beep)
1 Bumper abnormal 0 1 Please check whether the bumper can rebound normally?
2
Anti-drop Sensors
abnormal
0 2
Please clean the anti-drop sensor or change the location and
start again!
3
Abnormal charging/poor
battery life
0 3
Please make sure to use the original adapter to charge and
try to recharge the machine for 5 hours!(Keep the charging
contact normal)
4 Battery
is low 1 1 Please put the machine back on the charging pile to charge!
5
Robot vacuum was
stucked
1 2 Please use the machine in an open place!
6 Side brush was stucked 2 1
Please check whether there is any foreign matter entangled
in the side brush and clean the foreign matter before starting!
7 The wheels was stucked 2 2
Please check whether there is any foreign matter entangled
in the wheel and clean the foreign matter before starting!
8 Fan abnormal 2 3 Please check if the fan port is bl
ocked or the dust box is full!
9 Encoder abnormal 2 4 Please try to restart the machine!
Our Robot Vacuum have a one-year warranty. If you have any questions, please contact us.
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