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UNDERSTANDING YOUR AIR QUALITY
The rings on the front display will change color as your air quality changes,
allowing you to easily monitor your air quality even when the air purifier is across the room.
GOOD
85–100
%
0–25
particles
A blue ring means your air quality
is good, with a low level of particle
concentration.
FAIR
70–84
%
26–80
particles
An amber ring means your air quality
is fair, with a moderate level of particle
concentration. For better results, increase
fan speed or select Auto Mode.
POOR
0–69
%
81–430+
particles
A red ring means your air quality
is poor, with a high level of particle
concentration. For better results,
increase fan speed or select Auto Mode.
Note: The air quality sensor uses a cumulative particle count across all particle sizes to determine percentage of clean air.
OPTIMIZING FAN SPEED
Your air purifier is equipped with 5 fan speed settings. Adjust fan speed to optimize your cleaning performance.
DISPLAY SPEED BEST FOR
AUTO Optimizing HEPA filter life
1-2 Quiet operation
3-4 Reducing odors.
5 (MAX) Maximum purification and debris capture.
TROUBLESHOOTING AND FREQUENTLY ASKED QUESTIONS
Product
What are the
recommended settings?
We recommend using this air purifier in Auto Mode. Auto Mode leverages your air purifier’s
particle sensor, and this adjusts the fan speed automatically. Higher fan speeds work best
for reducing odors and capturing debris most effectively.
Where should I
set up my air purifier?
We recommend setting up the air purifier in the room of your home where there is the most
activity. This will help to clear the air of pollutants and odors as they are introduced.
What is Eco mode?
After 100% clean air is achieved for 5 minutes in Auto Mode, your air purifier will enter Eco
Mode. The fan will turn off until a significant number of particles are detected, optimizing
your HEPA filter’s life.
Can I mute the air purifier, so
it doesn’t beep when pressing
the buttons?
To turn off notification sounds, press and hold the Air Info
and Child Lock
buttons
at the same time for two seconds. To reactivate sounds, press and hold both buttons
for 2 seconds again.
Why are the top control panel
buttons not working?
Your air purifier may have the child lock setting activated. Press and hold
the Child Lock
button for two seconds to turn this setting on or off.
Air Quality
Why is my air quality
always at 100%?
If your air purifier displays a blue ring, your air quality is good. However, air quality will
fluctuate as you introduce pollutants into your home. Activities like smoking, cooking, dusting,
or spraying cleaning products (among other things) can add pollutants to your air. Our Clean
Sense IQ™ technology tracks this fluctuation in real time and adjusts as it detects particles.
To determine if the sensor is working correctly, spray perfume or aerosol cleaning product
near the sensor on the back of the air purifier. Please visit sharkclean.com/support for more
information.
Why is my air quality
never at 100%?
If your air quality never reaches 100%, make sure that the HEPA filter is properly installed and
that its original plastic packaging has been removed. Activities like smoking, burning candles,
running a humidifier, opening windows, and cooking (among other things) can add more
pollutants to your air. Make sure to survey your environment and remove anything that could
be causing low air quality.
Mesh Dust Filter
What are these filters on both
sides of the air purifier for?
These easy-to-clean mesh dust filters capture large debris like hair, dust, and lint to protect
the 3-layer HEPA filter. Maintenance is required on these mesh dust filters when indicated on
the front display. Refer to the Mesh Dust Filter Maintenance section for more information.
How do I know when to clean
these 2 filters?
When the mesh dust filters need maintenance, the front display will show a
pulsing red ring along with the text “check dust filters.” Refer to the Mesh Dust Filter
Maintenance section for more information.
HEPA
Filter
Can I wash the HEPA filter? No, the HEPA filter is not washable. Keep filter away from water and dispose of it when it is dirty.
Customer Service
For further assistance, call 1-855-523-4061.
Note: Odor Neutralizer Technology is not included on all Shark HP300 series products.
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