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EN
©2021 Hestan Commercial Corporation
15
TROUBLESHOOTING
Repairs must only be performed by specialized and qualified personnel. Any repair work not
performed by professional personnel may cause damage to the appliance for which Hestan will not
be liable.
The following problems can be checked by the consumer without the assistance of the Service
Department.
THE DRAWER IS NOT HOT ENOUGHTHE DRAWER IS NOT HOT ENOUGH
Make sure that:
• The appliance is turned on;
• The correct temperature has been set;
• The opening of the ventilation fan is not blocked by plates or other large obstructions;
• The drawer has had sufficient time to heat up.
THE DRAWER DOES NOT GET WARMTHE DRAWER DOES NOT GET WARM
Is it turned on?
Is there a power outage or has the circuit-breaker tripped?
Can you hear the fan running?
• If the fan is running then the heating system should be working. The fan is always running
while the heating element cycles on and off to maintain the proper temperature inside the
drawer. Obviously on low temperatures, it will cycle less frequently.
• In rare circumstances if there is still no heat, the element may have exceeded a safe temperature
and was cut-off automatically. The element will reset itself after a short time. If this problem
persists, contact Hestan Customer Care.
• If the interior light comes on, and the fan still does not run, the fan may be obstructed in some
way. Contact Hestan Customer Care. Do not attempt to dismantle the appliance in any way to
remove obstructions.
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