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EN - 25
6. TROUBLESHOOTING&TRANSPORT
6.1
TROUBLESHOOTING
If you've checked the table below and find that you still need help with your appliance, call
our Customer Service facility at 800-932-4267 between 9:00 AM and 5:00 PM ET or visit
our website https://www.summitappliance.com/support
at any time. We will do our best to
answer your questions.
Problem Possible Cause Solution
The hob or cooking zones
cannot be switched on.
There is no power supply.
Check the household fuse for the appliance.
Check whether there is a power outage by trying
other electronic appliances.
Oven does not switch on.
Power is switched off.
Check whether there is power supplied.
Check that other kitchen appliances are
working.
No heat or oven does not warm
up.
Oven temperature control is
incorrectly set.
Oven door has been left
open.
Check that the oven temperature control knob
is set correctly.
Cooking is uneven inside the
oven.
Oven shelves are incorrectly
positioned.
Check that the recommended temperatures
and shelf positions are being used.
Do not frequently open the door unless you are
cooking things that need to be turned. If you
open the door often, the interior temperature
will be lower, and this may affect the results of
your cooking.
Oven light (if available) does not
operate.
Lamp has failed.
Electrical supply is
disconnected or switched
off.
Replace the lamp according to the instructions.
Make sure the electrical supply is switched on
at the wall socket outlet.
The oven fan (if available) is
noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bakeware are
not vibrating or in contact with the oven's back
panel.
6.2
TRANSPORT
If you need to transport the product, use the original product packaging, and carry it using
its original case. Follow the transport signs on the packaging. Tape all independent parts to
the product to prevent damaging the product during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance,
especially the external surfaces of the product, is protected against external threats.
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