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13
Troubleshooting
RANGE PROBLEM POSSIBLE CAUSE AND/OR REMEDY
Range does not function
Range is not connected to electrical power. Check power
circuit breaker, wiring, and fuses. If all electrical components
are properly installed, call 1-614-777-5004 for help.
Broil does not work
Temperature control knob is rotated too far past broil
position (500°F); preheating indicator will light intermittently.
Burner does not ignite
Gas supply valve is in the “OFF” position or gas supply is
interrupted.
Igniter barely sparking, no
flame ignition
Burner ports are clogged or the unit is not set to the
appropriate gas type. Call 1-614-777-5004 for help.
Burner ignites but flame is
large, distorted, or yellow
The air quality of the room may be affecting the flame color.
Ensure that there are no candles, cleaning products, air
purifiers, etc. in the room.
Oven is not heating
Check the circuit breaker or fuse box to your house. Make
sure there is proper electrical power to your oven.
Oven light is not
working properly
Replace or reinsert the light bulb(s) if loose or defective.
Oven has soot in it
If the range is on liquid propane gas, make sure that both the
orifices and the regulator have been converted.
Cannot remove lens
cover on light
There may be soil or build up on the lens cover. Wipe the
lens cover with a clean, dry towel prior to attempting to
remove the lens cover.
Low flames and longer
cooking times
The liquid propane gas conversion procedure may not
have been performed properly. Check that all orifices are
correctly placed. If not, contact your installer.
Brass burners change color
(if you purchased brass
burners for your range top)
Brass burners naturally oxidize over time and form a patina
that is a beautiful deep brass hue. This process ensures
our brass burners are corrosion resistant and is not cause
for a return.
Range top burner’s
low/simmer flame
setting is too high
The liquid propane gas conversion procedure may not have
been performed properly, as all burners should have been
adjusted during installation with the flame adjustment tool
that comes with each range. See Installation Manual for
how to adjust the burner flame’s height.
TROUBLESHOOTING
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