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5
Solving Scanning Problems ............................................................................................................... 79
Scanner Does Not Turn On or Off or Turns Off Unexpectedly ....................................................... 80
Scanner Button Does Not Start Scanning...................................................................................... 81
Scanning Software Does Not Operate Correctly ........................................................................... 81
Original Feeds Incorrectly in Scanner............................................................................................ 82
Original Jams in Scanner............................................................................................................... 83
Scanning is Slow ........................................................................................................................... 84
Cannot Send Scans to a Cloud Service......................................................................................... 84
Solving Network Scanning Problems ................................................................................................. 85
Cannot Scan Over a Network ........................................................................................................ 85
Product Cannot Connect to a Wireless Router or Access Point .................................................... 86
Solving Scanned Image Quality Problems ......................................................................................... 87
Back of Original Image Appears in Scanned Image ...................................................................... 87
Scanned Characters are Blurry ..................................................................................................... 88
Characters are not Recognized During Conversion to Editable Text (OCR) ................................. 88
Ripple Patterns Appear in an Image .............................................................................................. 89
Spots or Lines Appear in All Scanned Images............................................................................... 89
Straight Lines in an Image Appear Crooked .................................................................................. 89
Scanned Image is Cropped ........................................................................................................... 90
Resetting the Epson Scan 2 Settings ............................................................................................ 90
Solving Invoice/Receipt Manager Problems....................................................................................... 90
Cannot Access an Accounting Service.......................................................................................... 91
Cannot Import Invoice/Receipt Database ...................................................................................... 91
License Key is Disabled................................................................................................................. 91
Uninstall Your Product Software......................................................................................................... 91
Uninstalling Product Software - Windows...................................................................................... 92
Uninstalling Product Software - Mac.............................................................................................. 92
Where to Get Help - U.S. and Canada ............................................................................................... 93
Technical Specifications .......................................................................................................................... 95
Windows System Requirements ........................................................................................................ 95
Mac System Requirements ................................................................................................................ 95
General Specifications ....................................................................................................................... 96
Dimension Specifications ................................................................................................................... 97
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