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If the NVR managed through the VIVOCloud is connected via a local or P2P network, the
connection should be normal. If the NVR is connected through VIVOCloud Relay, a 28 minutes
timeout will be imposed, and you can use the connect button to re-connect.
You can encounter this message with connection problems or you did not allow the access from
a VSS server. You have to log out your VIVOCloud account and log in again after you solve the
above problems.
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