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RE3 UHF Wireless Troubleshooting and FAQ | en 57
Electro-Voice
User Manual
02-2023 | 05 | F.01U.362.808
Symptom Possible cause Possible resolution
Antenna not connected. Ensure both antennas are properly
connected.
Active booster or antenna
not receiving DC power (if
used).
Turn on antenna DC power at
receiver or AASP splitter.
Antenna splitter turned off
(if used).
Ensure AASP antenna splitter is
turned on.
Receiver RF meter shows
RF signal even when
synced transmitter is off.
Another RF source is
active and generating RF
on that frequency, which
will affect system
performance, range, and
contribute to possible
dropouts.
With the RE3 transmitter off, follow
the scan process and select a new
clear frequency. Then turn on the
transmitter and resync it to the
receiver's new data.
Low RF signal when using
remote antennas.
Improper antenna
selection.
Choose an antenna designed for the
remote antenna application such as
the option PLPA or ALPA log
periodic, or RFAMP booster with the
receiver's stock ½ wave
Improper cable selection. A long cable run requires low loss
cable made for the application.
Improper antenna
placement.
Antennas should be placed out in
the open, preferably in the space
where the transmitter is, and not
near or touching reflective or
grounding materials.
DC booster feed not on
for active antenna or
booster.
Make sure the receiver or AASP
splitter antenna power is turned on.
Transmit power may be
too low for needed range.
Set transmitter power to high (if
equipped.
Transmitter will not sync
to receiver.
Transmitter and receiver
may not be in the same
frequency band.
Ensure transmitter is the same
frequency band as the receiver.
Obstructed sync port or
sync emitter.
Ensure that the receiver sync
emitter and transmitter sync port
are not obstructed and clear of
debris. Clear obstruction or debris,
if required.
Direct line of sight
between sync emitter and
sync port is obstructed.
Ensure clean line of sight between
receiver sync emitter and the
transmitter sync port. Aim port
directly at emitter.
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