A4 Multi-Function Printer
User’s Manual
Regulatory model:
AM40Q,AM4020n,AM4021n,AM4022n,AM4020w,AM4021w,AM4022w,
AM40 Series,AM43 Series
Avision Inc.
ii
Trademarks
Microsoft is a U.S. registered trademark of Microsoft Corporation.
Windows 7, Windows 8, and Windows 10 are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Energy Star
®
is a registered trademark of the U.S. government.
Other brands and product names herein are trademarks or registered trademarks of their
respective holders.
Copyright
All rights reserved. No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer language, in any
form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or
otherwise, without the prior written permission of Avision Inc.
Material scanned by this product may be protected by governmental laws and other
regulations, such as copyright laws, the customer is solely responsible for complying with all
such laws and regulations.
Warranty
The information contained in this document is subject to change without notice.
Avision makes no warranty of any kind with regard to this material, including, but not
limited to, the implied warranties of fitness for a particular purpose.
Avision shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
Notice
Important
Do not make copies of any item for which copying is prohibited by law.
Copying the following items are normally prohibited by the local law:
Bank bills, revenue stamps, bonds, stock certificates, bank drafts, checks.
iii
Federal Communications Commission (FCC) compliance information
statement
Part 15
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
European Union Regulatory Notice
Products bearing the CE marking comply with the following EU Directives:
Low Voltage Directive 2014/35/EC
EMC Directive 2014/30/EC
Restriction of the use of certain hazardous substances (RoHS) Directive 2011/65/EU
RED (Radio Equipment Directive) (2014/53/EC)
This product satisfies the Class B limits of EN55022, EN55024, safety requirements of EN
60950 and ROHS requirements of EN50581.
*This machine is certified as Class 1 Laser/LED product.
iv
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
This device is intended only for OEM integrators under the following conditions:
1) The antenna must be installed such that 20 cm is maintained between the antenna and
users.
2) The transmitter module may not be co-located with any other transmitter or antenna.
IMPORTANT NOTICE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body. To maintain compliance with FCC RF exposure compliance
requirements, please avoid direct contact to the transmitting antenna during transmitting.
IC Notice:
Operation is subject to the following two conditions:
1) This device may not cause interference and
2) This device must accept any interference, including interference that may cause undesired
operation of the device.
IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specific operating instructions for satisfying RF
exposure compliance. This equipment should be installed and operated with minimum
distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
Règlementd’ Industry Canada
Les conditions de fonctionnement sont sujettes à deux conditions:
(1) Ce périphérique ne doit pas causer d’interférence et.
(2) Ce périphérique doit accepter toute interférence, y compris les interférences pouvant
perturber le bon fonctionnement de ce périphérique.
When this printer has no operation for an extended period of time
Note: If the printer is idle for a period of time (for example, overnight),
turn off the printer with the power switch. If the printer is idle for a
longer period of time (such as holidays), unplug the power cord from
the electrical outlet to prevent danger.
Take care to remove the paper from the paper tray and store it in the wrapper to
prevent the paper from getting wet.
v
Safety Information
When using this equipment, the following safety precautions should always be followed.
Safety During Operation
In this manual, the following important symbols are used:
WARNING:
Indicates potentially hazardous situations, which if instructions are not
followed, could result in death or serious injury.
CAUTION:
Indicates a potentially hazardous situation which, if instructions are not
followed, may result in minor or moderate injury or damage to property.
Important:
Indicates operational requirements and restrictions. Please read and follow these
instructions to ensure a proper operation and to avoid damage to the machine.
Note:
Indicates further explanation or clarification. Reading this is highly recommended.
The following symbols indicate that the related section includes safety warnings. Specific
points of attention are indicated inside the symbol.
[General warning]
[Warning of high temperature]
[Warning of danger of electrical shock]
The following symbols indicate that the related section includes information on prohibited
actions. Specifics of the prohibited action are indicated inside the symbol.
[Warning of prohibited action]
[Disassembly prohibited]
vi
The following symbols indicate that the related section includes information on actions which
must be performed. Specifics of the required action are indicated inside the symbol.
[Alert of required action]
[Remove the power plug from the outlet]
Installation and the Operating Environment
Warning
Do not install the equipment near direct sun light, heating or air conditioning
units. Direct sunlight or high temperature may damage the machine.
Do not install the equipment in a humid or dusty place. If dust or dust adheres
to the power plug, clean the plug to avoid fire or electric shock.
Keep the vent hole on the back of the printer at least 10 cm away from the wall
to avoid overheating and fire.
Do not place or store the device:
Outdoors
Near excessive dirt or dust, water, or heat sources
In locations subject to shocks, vibrations, high temperature or humidity,
direct sunlight, strong light sources, or rapid changes in temperature or
humidity
Place the equipment securely on an even, flat surface. Tilted or uneven surfaces
may cause mechanical or paper-feeding problems.
Do not locate the device on rackety or aslope tables. Do not locate the device on
unstable surface. The device may fall down and this may result in injury.
Place the device close enough to the computer so that the interface cable can
easily reach between the device and the computer.
Do not place a coffee cup, vase, or other liquid-filled container on the machine.
Spillage can damage the machine’s electrical parts and insulation.
Make good use of the recycled paper while printing.
Caution
Place the device in an independent, well-ventilated area.
Place the device in a place with good environmental conditions. Operating the
machine beyond the recommended temperature and humidity may cause an
electrical fire.
Do not place heavy objects on the unit. It may cause unbalance and the device
may fall down. This may result in injury.
Do not place the device in any position that may obstruct the output of the unit,
as it may cause paper jams.
vii
Safety Information During Operpation
Warning
To prevent fires, do not use flammable sprays near the machine.
Never attempt to open any fixed cover. Otherwise there is danger of electric
shock, fire and laser beam and may cause blindness.
Never disassemble, modify, or attempt to repair the device or device option by
yourself, except as specifically explained in the device's documentation. This
could cause fire, electrical shock, or injury.
Do not attempt to alter the machine or its parts. Avoid contact with the internal
high voltage part or the laser light beam, it may cause electric shock or
blindness.
If this product becomes inordinately hot or emits smoke, or unusual odor or
noise, immediately turn OFF the power switch, unplug the power cord from the
power outlet, and then call your authorized service representative. If you keep
on using it as is, a fire or electrical shock could result.
Take care not to drop paper clips, staples, or any other metal objects into
the machine.
The inside of this product has areas subject to high temperature, which may
cause burns. When checking the inside of the unit for malfunctions such as
paper mis-feed, do not touch the locations (around the fusing unit, etc.) which
are indicated by a “Caution! Hot Surface” caution label.
Under normal conditions the small quantities of ozone gas produced by the
machine are harmless. However, if the machine is used for an extended period
or within a small room, you should make sure that the area is adequately
ventilated. Also ventilate the room if you notice the machine smells after a
period of frequent or extended use.
Do not attempt to remove the covers and panels which have been fixed to the
product. Some products have a high-voltage part or a LSU beam source inside
that could cause an electrical shock or blindness.
Do not modify this product, as a fire, electrical shock, or breakdown could
result. If the product employs a LSU printhead, the LSU beam source could
cause blindness.
If this product has been dropped or its cover damaged, immediately turn OFF
the power switch, unplug the power cord from the power outlet, and then call
your authorized service representative. If you keep on using it as is, a fire or
electrical shock could result.
Take appropriate emergency measures when the following conditions occur
When toner gets into your eyes, wash it off with water until your eyes are
not painful. If the situation is serious, ask a doctor for treatment.
When the toner gets on your skin, wash it off with soap and rinse it off.
When you are in the toner inlet, leave the dust location immediately and
rinse with plenty of water.
When the toner is in the abdomen, spit it out and consult a doctor.
viii
Do not use the device with wet hands.
Unplug the device and the USB cable, and refer servicing to qualified service
personnel under the following conditions:
Liquid has entered the device.
Object has entered the device.
The device has been dropped, or the case has been damaged.
The device does not operate normally (i.e. appearance of smoke, strange
smell, odd noise, etc.), or exhibits a distinct change in performance.。
Caution
When there is paper jam inside the machine, be sure to remove it thoroughly.
The remaining paper in the machine may cause a fire. When the paper is
attached to an invisible or difficult-to-see area, do not remove it by force to
avoid injury and contact the service personnel or dealer for help.
The temperature inside of the machine may be very hot. When the paper jam is
released, note any warning labels and do not touch it to avoid burns. It is
recommended to clear the jam after the machine has cooled down.
When clearing paper jams, refer to the instructions in this manual.
When using a large number of copies of the machine for a long time, keep the
indoor air flowing. Otherwise you may feel a headache.
Unplug the device’s power cord and USB cable before cleaning.
About the Consumables
Caution
Do not unpack the consumables and store the machine’s consumables in any
of these locations:
Outdoors
Near excessive dirt or dust, water, or heat sources
In locations subject to shocks, vibrations, high temperature or humidity,
direct sunlight, strong light sources, or rapid changes in temperature or
humidity
Do not throw the toner cartridge into the fire. After the toner remaining in the
crucible comes into contact with the fire, the powder may explode and cause
personal injury.
ix
Caution
Do not discard the discarded toner cartridges. Please put the used waste toner
cartridges in the supplied plastic bags and return them to the dealer or service
personnel. (For the customer service locations around the company, please refer
to our website.). The latter will recycle the used toner cartridge in accordance with
relevant regulations.
The used consumables must be disposed of properly and in accordance with local
environmental regulations, or disposed of by the company's designated dealer.
Safety Information When using power cord and the USB cable
Warning
Plug the power cord securely into the outlet. Do not touch the pins of the power
cord plug with any metal objects as they may touch dangerous voltage points or
short circuit. This can cause fire, electric shock or injury. Failure to do so may
result in a fire or electric shock.
Before disconnecting the plug, turn the machine off. Make sure your hands are
dry. Hold the plug itself, not its cord, when disconnecting it from the receptacle.
Do not share the power with other high-powered devices, as this may result in fire
or electric shock.
Do not use extension cords as this may result in fire or electric shock.
Always use the correct AC power source. For future transportation and handling,
please keep all packaging materials for this product.
Use only the USB cable that came with your device and avoid abrasions, cuts,
fraying, crimping, and kinking. Using any other USB cable could cause fire,
electrical shock, or injury.
Do not store the cables in the following locations:
Outdoors
Near excessive dirt or dust, water, or heat sources
In locations subject to shocks, vibrations, high temperature or humidity,
direct sunlight, strong light sources, or rapid changes in temperature or
humidity
Keep the supplied USB cable, etc., in a location that is out of reach of children to
avoid the risk of injury.
Please put the packaging materials such as the supplied plastic bags in a place
that children cannot obtain or discard them to avoid the risk of suffocation.
x
Caution
If you are not using the device for a long time, remove the USB cable from the
connector.
This product has a power-saving mode and a standby mode. The zero-energy
state can be achieved only when the product is connected without any external
input power.
At least every year, please disconnect the power cord from the wall outlet to
check whether the power cord is exposed, damaged, cracked, dent, hot, pin
deformation or any burnt marks. If these conditions exist, please do not use the
power cord again and contact the authorized service personnel or dealer.
Make sure the power cord is plugged into a grounded electrical outlet, otherwise it
may cause a fire or electric shock.
Be sure to fully plug the power cord into a wall outlet. Failure to completely insert
may cause unstable connections and heat build-up, creating an unsafe condition.
When disconnecting the power cord from the wall outlet, be sure to pull the plug,
not the power cord, as this may damage the power cord and cause a fire or
electric shock.
To repair the machine, be sure to disconnect the power cord from the wall outlet.
Make sure the power cord is firmly secure and will not trip over.
SAFETY INSTRUCTION
This printer is a page printer which is operated by means of a LPH (LED Print Head). There is
no possibility of danger from the LPH, provided the printer is operated according to the
instructions in this manual. Since radiation emitted by the laser beam is completely confined
within protective housings and external covers, the laser beams cannot escape from the
machine during any phase of user operation.
Disposal of Waste Equipment by Users in Private Union
This symbol on the product or on its packaging indicates that the product can not be
disposed of with your other household waste. Instead it should be sent to appropriate
facilities for recovery and recycling in an effort to protect human health and the environment.
Fore more information about where you can drop off your waste equipment for recycling,
please contact your local city office, your household waste disposal service or the shop where
you purchased the product.
1
1. Overview
Introduction
Congratulations on your purchase of Avision’s MFP. This MFP is Avision’s most
innovative product which integrates scan, copy, print, and email functions into one
unit. The product supports document size up to legal size.
In addition, through the network port at the back of the machine, the product is
able to work as a network printer. Through the color LCD screen and the
easy-to-use control panel, making copy is easy just as you normally do on a
regular copier.
“The product” refers to the following MFP models. The following table shows the
differences between each model:
Auto Document Feeder: Auto Document Feeder allows 1-Sided scanning
and copying for multi-page document.
Wi-Fi : With an optional Wi-Fi USB dongle connected to the USB port, the
product allows you to connect your computer through wireless connection.
Plus, if you have installed a MB App on your mobile devices, the product
allows you to scan and receive the scanned image from a mobile device.
Features
Various Advanced Copy Features
The product is designed with various advanced copy features which include ID
card copy, paper saver to copy multi-page document onto a single sheet, etc.
Printing:
When the product is connected to a computer through the USB interface or a
network port, it is able to perform 2-Sided printing through a computer on the
network.
Scan-to-e-mail, USB, FTP or CIFS
The product offers an unprecedented document delivery technology, transmitting
paper documents electronically over the internet to various destinations including
e-mail addresses, the MFP’s memory, an USB flash drive (supports partition type
FAT16/FAT32), ftp (file transfer protocol) servers, or someone else’s computer on
the network. The new way to distribute documents is faster, more cost effective,
and safer than any traditional methods such as mail, or courier.
2
Scanning:
When the product is connected to a computer and the scanner driver is installed
onto a connected computer through the USB port, it can be used as a full scanner
to capture photos or documents into your computer.
Remote Device Management through Embedded Web Page
The product provides an embedded web page to let the system administrator
remotely monitor the product by managing an address book, checking the
supplies status of toner cartridge.
3
The External View
The Front View
1. Auto Document Feeder
6. Handle of the Front Cover
2. Paper Guide
7. USB Port (USB Flash Drive,
FAT16/FAT32)
3. Control Panel
8. Handle of the Side Cover
4. Paper Stopper
9. Document Cover
5. Main Paper Tray
10. Extension
5
7
3
4
1
2
8
9
6
10
4
The Rear View
1. Handle of the Rear Cover
5. Power Receptacle
2. USB Port (Type A)
6. Handle of Side Cover
3. USB Port (Type B, to PC)
7. Handle of Front Cover
4. Network Port
8. Side Cover
6
2
1
3
4
7
8
5
5
Package Contents
Main Unit
CD-ROM (Including Driver, and
User’s Manual)
USB Cable
Power Cord
6
Control Panel
Part A:
Function /
Used to choose a working mode.
LCD screen
Used to display information and provide access to the
product’s functions.
Menu
Used to enter the Menu mode.
Back
Used to go back to the previous level.
Part B: Function Keys
◄
Used to scroll backwards through menu selection.
Used to delete text while entering a text.
►
Used to scroll forwards through menu selection.
Used to add a space from the right while entering a text.
OK
Used to confirm a selection in Menu mode.
/
Used to display or select an option.
LED Light
Used to indicate the machine’s status.
Part C: Numeric/Character Keypad
Used to enter copy quantity.
Part A
Part B
Part D
Part C
7
Part D: Start Button & Other Buttons
Used to choose the Start button to perform the copy, scan, fax, e-mail, or filing
function.
Power: Press to turn on the machine.
Stop/Cancel: Press to pause a current job.
Start: Press to start a copy, scan-to, or other job.
LCD Screen and Status Bar
Status Bar
Icon
Name
LED Light Color/Status Indication
Wi-Fi Mode
A green icon indicates connection
successful
A gray icon indicates obtaining IP
No
Display
No Wi-Fi USB dongle
Wi-Fi AP
Mode
A green icon indicates connection
successful
A gray icon indicates obtaining IP
No
Display
No Wi-Fi USB dongle
Status Bar
Settings
Function
Name
Status
Indication
Ready
8
Ethernet
Mode
A green icon indicates connection
successful
A gray icon indicates no connection of
the wired network cable.
An Auto IP address has been given to
the device since DHCP server is not
working. Yet network connection is
only limited to Local Area Network
(LAN).
USB Mode
A green icon indicates connection
successful
A gray icon indicates no connection.
Auto
Document
Feeder
Mode
A green icon indicates there is paper
in the Auto Document Feeder.
A white icon indicates no paper in Auto
Document Feeder.
A gray icon indicates no connection.
High
Temperature
Temperature inside the printer is too high. Each
rear-side printing will be stopped for 6 seconds and
then continued printing.
After the machine has been idled for 30 minutes
and the temperature has dropped to normal
degrees, the [High Temperature] icon will then
disappear.
9
2. Installing Your Machine
Precautions
Do not install the equipment near heating or air conditioning units.
Do not install the equipment in a humid or dusty place.
Place the equipment in a separate area with good ventilation.
The equipment is equipped with both the power-saving and standby modes.
The equipment can not achieve zero energy consumption state until it is not
connected to any external power supply.
Be sure to use the correct AC power supply.
Retain the box and packing materials for shipping purposes.
Operational Space
Please reserve the following operation space.
Machine dimension: 404 x 380 x 366 mm (WxDxH)
Measuring unit: mm
10
Removing the Protective Tapes of the Machine
Open the Auto Document Feeder and remove the tapes
11
Removing the Packing Materials
Pull the Paper Tray and remove the cushion
Open the front cover and remove the packing material.
Open the document cover and remove the packing material.
12
Removing the Spacers
1. Open the rear cover by pulling
the handle of the rear cover.
2. Pull down two ends of the paper
path.
3. Pull down the green release
arms as indicated.
4. Remove the spacers on both sides
as illustrated.
13
Removing the Tapes of the Toner Cartridge
Warning!
Be careful not to inhale toner.
If toner gets on your clothing or other fabric, wipe off the toner with
a dry cloth. Wash the items in cold water and air dry.
To avoid print quality problems, DO NOT touch the toner rollers.
To prevent the toner cartridge from damage, do not expose it
more than several minutes.
1. Open the front cover by pulling the handles on both sides as shown.
2. Hold the handle of the drum unit and pull it out as shown.
14
3. Remove the protective tape and label on the drum unit.
Important!
DO NOT touch the drum surface since the fingerprints or other
marks may affect the print quality.
DO NOT expose the drum unit under light for a few minutes.
Install the drum unit as soon as the package is opened.
4. Pull out the protective seal of the toner cartridge until it is completely
removed.
DO NOT touch the
surface of the drum.
15
5. Tilt the new toner cartridge up and down and then right and left 10 times to
distribute the toner evenly inside the toner cartridge.
6. Install the toner cartridge to the drum unit until you hear it lock into place.
7. Hold the handle of the drum and toner cartridge assembly and insert the
assembly to its original place.
8. Press down the toner cartridge to fix it into place.
Toner
Cartridge
16
9. Close the front cover.
17
Install the Paper Stopper
Lift the paper stopper up to the stuck position.
Paper Stopper
Paper Stopper
18
Loading The Main Input Tray
To insert paper to the main input tray,
1. Fan your paper first to ensure that the pages do not stick together.
2. Align the edges of the documents by tapping the bottom of the stack against the
table top. Rotate the stack 90 degrees and repeat.
3. Pull the main tray out gently.
19
4. Press the width guide tab (), and then move the width guide () to the correct
position for the paper size being loaded.
5. Unlock the length guide, squeeze the length guide tab inward () as shown, and
slide the guide () to the correct position for the paper size being loaded.
6. If you wish to load paper larger than A4, press the first length slider () and then
move it to the right () to the desired length you wish.
20
To set the length slider back to A4, press the 2
nd
length slider () and then
move it to the left ().
7. Load the paper stack with the Printing Side FACE DOWN as illustrated.
21
8. Insert the tray.
Note:
To avoid the chance of miss-fed, make sure the length guide tab and
length slider are installed in their proper positions.
Make sure the end of your paper slightly touch the length guide as
indicated in below.
Make sure the length slider is installed in the specified location in either
position A or B as shown in below.
Length
Guide Tab
Length
Guide Tab
Position A Position B
22
Paper sizes and weights used for Main Input Tray
Paper capacity
250 pages（70g/m² plain paper）
Paper size
A4 (210 x 297 mm)
A5 (149 x 210 mm)
A6 (105 x 149 mm)
B5 (JIS) (182 x 257 mm)
B6 (JIS) (125 x 176 mm)
Letter (216 x 279 mm)
Legal (216 x 356 mm)
Legal 13 (216 x 330 mm)
Oficio (216 x 340 mm)
Custom Size: 76.2 x 127 mm ~ 216 x 558 mm
Paper weight
60 ~ 120 g/m²
* Duplex printing is available only for paper in Legal, Legal 13, Oficio, A4, Custom
Size (>B5), or letter size.
Note:
To ensure the best quality printing and copying, please use the paper or
media which we have recommended.
Make sure to fan your paper before loading it to the paper tray.
If there are instructions about the printing side on the package of your
paper, please follow the instructions to load your paper properly with
the correct printing side to the paper tray.
If the printing quality is not satisfactory or paper jams are easily to
occur, turn over the paper stack so that the top page is now on bottom
and then reload it to the paper tray.
Pack and seal the remaining paper with the original packaging and store
the paper in a dark and dry location away from the sunshine. Paper
which collects much moisture is easy to cause jam during printing.
23
Loading the Manual Tray
When you need to print different size paper, you can use the manual tray.
1. Open the manual tray by grasping the handle and pull it down.
2. Pull out the manual tray extension to meet your paper size.
Manual Tray
24
3. Fan your paper first to ensure that the pages do not stick together.
4. Align the edges of the documents by tapping the bottom of the stack against the
table top. Rotate the stack 90 degrees and repeat.
5. Load the paper stack with the Printing Side FACE UP as illustrated.
25
6. Slide the paper guides so that they slightly touch the paper stack.
Paper sizes and weights used for Manual Tray
Paper capacity
10 pages（70g/m² plain paper）
Paper size
A4 (210 x 297 mm)
A5 (149 x 210 mm)
A6 (105 x 149 mm)
B5 (JIS) (182 x 257 mm)
B6 (JIS) (125 x 176 mm)
Letter (216 x 279 mm)
Legal (216 x 356 mm)
Legal 13 (216 x 330 mm)
Oficio (216 x 340 mm)
Custom Size: 76.2 x 127 mm ~ 216 x 558 mm
Paper weight
60 ~ 163 g/m² (10 pages)
60 ~ 200 g/m² (1 page)
* Duplex printing is available only for paper in Legal, Legal 13, Oficio, A4, B5 (JIS),
Custom Size (>B5), or letter size.
Note:
To ensure the best quality printing and copying, please use the paper or
media which we have recommended.
Make sure to fan your paper before loading it to the paper tray.
If there are instructions about the printing side on the package of your
paper, please follow the instructions to load your paper properly with
the correct printing side to the paper tray.
If the printing quality is not satisfactory or paper jams are easily to
occur, turn over the paper stack so that the top page is now on bottom
and then reload it to the paper tray.
Pack and seal the remaining paper with the original packaging and store
the paper in a dark and dry location away from the sunshine. Paper
which collects much moisture is easy to cause jam during printing.
26
Connecting to Power
1. Connect the small end of the power cable to the power jack of your product.
2. Connect the other end to an appropriate power outlet.
Turning On The Machine
To turn on the product, press the Power button on the control panel, the LED
light will turn solidly on. To turn off the product, hold and press the Power button for
three seconds, the LED light will be off.
Note:
When the product is not in use, be sure to turn off the product
to get a zero power consumption state.
27
Connecting to a Wired Network
1. Connect one end of your network cable to an available port of your Ethernet Hub.
2. Connect the other end to the LAN port at the back of the product as shown.
After the network cable has been successfully connected to the product, the IP
address from DHCP server will be displayed in the LCD screen.
x.x.x.x
IP Address
28
Setting the Product’s Date and Time
When using this product for the first time, the LCD screen will display the setting
of [Date and Time] after turning on the product. Please follow the steps below to
complete the setting of the date and time of this product. Otherwise the product
cannot be operated.
1. Enter the current date. For example: input the current date as [2015-01-01]
(year-month-day), use the left and right keys to move the cursor to the
position you need to enter, and then press the Up and Down keys to increase
or decrease the number, and finally press "OK" to save the setting.
2. If the format is correct, the screen will display [Setting OK].
3. Press the Down key to scroll down to the time setting. Enter the current time
as [08:25] (hour: minute). Use the left and right keys to move the cursor to
the position you need to enter. Then press the Up and Down keys to increase
or decrease the number. Finally press the "OK" key to save the settings.
4. If the format is correct, the screen will display [Setting OK].
Date
2015-01-01
Date
2022-04-04
Setting OK
Time
00:00
Time
14:04
Setting OK
29
Installing the Scanner/Printer (Windows)
System Requirement
Windows 7, Windows 8, Windows 10, Windows 11
For USB Interface Users
Please follow these steps to install the scanner, printer, and fax drivers if this
machine is connected to your computer via a USB cable.
Important!
DO NOT connect the USB cable before installing the scanner,
and printer drivers.
1. Insert the supplied CD into your CD-ROM drive. The installation menu will be
displayed.
2. To install the scanner /printer drivers:
Click 「Install Scanner Driver and Printer Driver」and follow the on-screen
instructions to complete the installation of the program.
3. When the [Setup Type] dialog box appears, select [USB printer] and then click
[Next].
30
4. During installation, the [USB Connection] dialog box will be prompted to instruct
you to turn on the MFP and then connect the MFP to your computer with a USB
cable.
a. Connect one end of the USB cable to your computer.
b. Connect the other end to the USB port of your product.
5. When 「Found New Hardware」screen appears, click Next and follow the
on-screen instruction to complete the installation.
6. When the following dialog box appears, click [Yes] if you wish to create a desktop
shortcut for the scanning software Capture Tool.
7. When the Finish dialog box appears, click Finish to complete.
If you have successfully installed the printer’s driver, you will find a printer,
「AM40XX Printer」, has been added in the 「Printers and Faxes」option from the
Control Panel.
31
For Network Interface Users
Please follow these steps to install the scanner, printer, and fax drivers if this
machine is connected to your computer via a network.
1. Insert the supplied CD into your CD-ROM drive. The installation menu wil be
displayed.
2. To install the scanner driver and printer driver:
Click 「Install Scanner Driver and Printer Driver」and follow the on-screen
instructions to complete the installation of the program.
3. When the Setup Type dialog box appears, check [TCP/IP] and click [Next]
to continue. If you need to connect the product to a wireless network, check
[USB] and [TCP/IP] since the Network Setup Tool is included in the USB
driver and only available when the product is connecting to your computer
through the USB cable.
4. When the following Set IP dialog box appears, choose one of the following
options and click [>] to add to the printer list. When the desired option
setting is completed, click [OK]. (Follow the preceding section – Checking
the Product’s Default IP Address to obtain the product’s default IP address.
32
Host Name
Enter the product’s host name to be connected in the blank
box of the Host Name option.
IP Address
Enter the product’s IP address to be connected in the blank
box of the IP Address option.
Auto Search
Searches the product’s printers automatically, and all the
product’s host names found in the network will be displayed
in the box of the Automatic Search. Use your mouse to
choose your desired host name to be connected.
5. When the following dialog box appears, click [Yes] if you wish to create a
desktop shortcut for the scanning software Capture Tool.
6. When the Finish dialog box appears, choose 「Finish」to complete.
If you have successfully installed the printer’s driver, you will find a printer,
「AM40XX NetWork」, has been added in the 「Printers and Faxes」option from
the Control Panel.
33
Changing the Product ’s IP Address in a Wired Network
To change the product’s IP address, you need to install the Network Setup Tool.
The Network Setup Tool is included in the USB printer driver. After the installation
of the USB printer driver is completed, the Network Setup Tool is automatically
installed onto your computer. Follow these steps to update the IP address to the
product in a wired network.
1. Make sure the product is connected to your computer via a USB cable.
2. Start Network Setup Tool by choosing the Start button and then select All
Programs>AM40XX MFP>Network Setup Tool in succession. The following
Network Setup Tool screen will be prompted.
3. On the [General] page, check [Wired (Ethernet)] Network.
4. Click the [Wired (Ethernet)] tab to prompt the Wired (Ethernet) page.
5. Check [Obtain an IP address automatically] to obtain the IP address directly
from the DHCP server or you may enter your static IP on the [IP Address],
[Subnet Mask], and [Gateway] field respectively.
AM40XX MFP
34
6. If you have assigned a specific IP, enter your domain name server and WINS
server as well and then click [Update Setting] to update the IP information to
the product.
7. If update is successfully, an [Update Device Successfully] message will be
displayed and the Network Setup Tool will be automatically closed.
Setting the Product’s IP Address in a Wireless Network
To set an IP address to the product, you need to install the Network Setup Tool.
The Network Setup Tool is included in the USB printer driver. After the installation
of the USB printer driver is completed, the Network Setup Tool is automatically
installed onto your computer. Follow these steps to set and update the IP address to
the product in a wireless network:
You may also choose your network connection type via the web page. (See more
details in the subsequent section Customize System’s Settings via the Embedded
Web Page in Chapter 5.)
1. Make sure the product is connected to your computer via a USB cable.
2. Start the Network Setup Tool by choosing the Start button and then select
All Programs>AM40XX MFP>Network Setup Tool in succession. The
following Network Setup Tool screen will be prompted.
3. On the [General] page, check [Wi-Fi (Station)].
4. Click the [Wi-Fi (Station)] tab to prompt the [Wi-Fi (Station)] page.
AM40XX Printer
35
5. Check [Obtain an IP address automatically] to obtain the IP address
directly from the DHCP server or you may enter your static IP on the [IP
Address], [Subnet Mask], and [Gateway] field respectively.
6. Click [Join a Wi-Fi network] and the currently connected wireless networks
will be displayed. Select the wireless network you want to connect and then
enter the security key if required.
7. Click [Connect] to start connecting the SSID (wireless network name) and
then update the IP information to the product.
8. If update is successfully, an [Update Device Successfully] message will be
displayed and the Network Setup Tool will be automatically closed.
Uninstalling the Scanner Driver and Printer Driver
1. From the 「Start」menu, select 「All Programs」, 「the AM40XX MFP」, and
then 「Uninstall Driver」.
Or from the 「Start」menu, select 「Control Panel」, 「Add or Remove
Programs」, 「the AM40XX MFP」, and then 「Remove」.
2. Follow the instructions on the screen to complete removing the scanner driver
and the printer driver.
36
Specifying the Product’s SMTP Server
To use the scan-to-email feature, you must specify the product’s SMTP server.
To specify the SMTP server,
1. Refer to the preceding section, Specifying the Product’s Date and Time,
to launch the product’s embedded web page.
2. On the product’s web page, choose [Properties] and then choose
[Network] on the left side as shown in the following:
3. Choose [SMTP] from the Network option. The following SMTP page will be
displayed. Enter your IP address for the SMTP server and the authentication
information if required.
E-mail Server Setting
Mail Server
Enter the IP address of your SMTP server.
SMTP Port #
Enter the port number of the SMTP server.
* 25
Authentication
Method
Enter the email authentication method.
Choice: *None, SMTP, POP3
Login Name
Enter the login name for SMTP authentication.
Password
Enter the password for SMTP authentication.
Time Zone
Enter the time zone of your location.
SMTP
Network
37
Note:
Please check the SMTP server information with your Network
Administrator.
4. Click [Update] to save the setting and exit the page.
Note:
1. The login name is case-sensitive and is up to 32 digits or
characters.
2. The password is case-sensitive and is up to 16 characters.
38
Creating a File Destination on the Network
The product allows you to scan and save the scanned image to a specified destination
including FTP and CIFS server on the network, or a USB flash drive.
Before sending the image files to FTP or CIFS server on the network, you need to
first setup the FTP or CIFS destination through the embedded web page. Please
follow these steps to create a FTP or CIFS destination.
To set FTP or CIFS as your filing destination,
1. Refer to the preceding section, Specifying the Product’s Date and Time, to
launch the product’s embedded web page.
2. On the product’s web page, choose [Properties] and then choose [FTP/CIFS
Setup] on the left side. The following [File Destination] page will be displayed.
3. Choose [Add New] to prompt the [New Filing Settings] page.
4. Refer to the following table to enter proper settings.
FTP/CIFS Setup
39
Item
Description
Filing Name
(Name of
Destination)
Enter the name of the destination. (The name will be
displayed in the destination list.)
Protocol
Choose type of protocol. Choice: CIFS, FTP
URL (Address)
Enter the domain name or IP address for the server. For
example, domainname.com\foldername or
10.1.23.145\foldername.
Port Number
Enter the port number of the server here if your port
number is different with the default setting. Default:
FTP :21, CIFS:139
Login Name
Enter the authorized login name to the server.
Password
Enter your password to the server.
Retype Password
Reenter your password.
5. After completing entering the settings, click「Submit」to finish. The new filing
destination will be displayed in the destination list. This means you have
successfully created a new CIFS or FTP filing destination.
40
Creating Your Address Book
The product allows you to scan and save the scanned image to your recipients via
e-mail. Yet before sending the image files to e-mail, you need to first setup address
book through the embedded web page. Please follow these steps to create your
address book.
To create your address book,
1. Refer to the preceding section, Specifying the Product’s Date and Time, to
launch the product’s embedded web page.
2. On the product’s web page, choose [Properties] and then choose [Address
Book] on the left side. The following page will be displayed.
3. Choose [Add New] to prompt the following page.
4. Enter the name, and e-mail address for an individual recipient.
5. After completing entering the settings, click「Submit」to finish. The new recipient
will be displayed in the e-mail list. This means you have successfully created an
address book.
Address Book
41
3. Operation
Loading Paper
The product can scan and send document(s) either in the ADF (Automatic
Document Feeder) or on the glass. If you need to send multiple pages,
please load your papers in the ADF. The ADF can hold up to 35 pages (70
g/m
2
, 20 lbs) at one time. If you need to send pages from books,
newspaper clippings, or paper with wrinkles or curls, please place your
paper on the glass.
Notice on Using the ADF
Before using the ADF, please make sure that your paper meets the
following specifications:
Document(s) can range in size from 76.2 x 127 mm (3 x 5 in.) to 216 x
356 mm (8.5 x 14 in.).
Document(s) should be square or rectangular and in good condition
(not fragile or worn).
Document(s) should be free of curl, wrinkle, tears, wet ink, or punch
holes.
Document(s) should be free of staples, paper clips, paper sticky notes.
Keep the glass clean without document placed on it.
Note:
To transmit irregular types of document(s), place the
document(s) on the glass or make a copy first and then
transmit the copy instead.
42
Loading Your Document in the ADF Paper Tray
Fanning Your Document
Note:
To avoid occasional multi-feeds or paper jams, please fan your
documents and align the top edges before feeding them into the
scanner.
1. Hold both ends of the documents and fan them a few times.
2. Rotate the documents by 90 degrees and fan them in the same
manner.
3. Align the edges of the documents in a step-like pattern (see picture
below).
Step-like
Scanning
Direction
43
Placing Document(s) in the ADF
1. Make sure your document is free of staples, paper clips and is not
torn out.
2. If you have multiple pages, fan your document(s) to avoid occasional
paper jam.
3. Place your document(s) with the text FACE UP in the ADF and make
sure that the top of each page feeds in first.
4. Adjust the Paper Guides to center the document(s) in the ADF.
Note:
If there is no paper in the ADF input tray, the product
considers the scan source is flatbed glass. If there is paper
in the ADF input tray, the product considers the scan source
is ADF input tray.
Paper
Guide
44
Placing Document(s) on the Glass
1. Open the document(s) cover to reveal the glass.
2. Place your document with the text FACE DOWN on the glass and align
the document in the upper-left corner.
3. Close the document cover.
Upper-Left
Corner
Document
Cover
Face Down
45
Paper Orientation
Place your A4 or LTR paper vertically on the glass with the text facing down
and align it with the A4 or LTR marks.
Glass
46
Copy
1. Place your multi-page document Face Up, Top First in the auto
document feeder or place your single-page document Face Down on
the document glass.
2. Press the Function / key until the following「Copy」mode is shown
in the LCD display. (Copy mode is the default operational mode.)
3. Confirm or change Copy options as desired such as Original, Density,
Paper Supply, and Sort.
Press or to select the setting.
Press or to select the option.
Copy
Mode
Choose your original type.
Choice: (Text) / (Photo) / (Mixed)
Density
Lighten or darken your image. Choice: 1~7 (default: 2)
Scaling
Resize your document.
Choice: (100%) , , (25%~400%),
100%: Resize your document according to your original.
Full Page:Resize your document to fit your output paper
size.
Custom Zoom: Resize your document between 25%
and 400% in one percent increment.
N-up: Combine 2 or 4 pages of documents to be printed
on a single side of a sheet.
Copy Mode
Density
Scaling
Collated
Ready
47
Collated
Collated: Place your copies in 「Sort」order (e.g.
page 1,2,3 /1,2,3 /1,2,3).
Uncollated: Place your copies in 「Stack」order
(e.g. 1,1,1/2,2,2/3,3,3).
* The default settings is displayed in italic bold style.
4. Enter your copy count with the numeric keypad. The copy count will
be displayed.
5. Press the [Start] button ( ) on the control panel to start copying
your documents.
48
Duplex Copy
1. Place your multi-page document Face Up, Top First in the auto
document feeder or place your single-page document Face Down on
the document glass.
2. Press the Function / key until the following「Copy」mode is shown
in the LCD display. (Copy mode is the default operational mode.)
3. Confirm or change Copy options as desired such as Original, Density,
Paper Supply, and Sort.
Press or to select the setting.
Press or to select the option.
Rotate
Rear
Side
Choose if you want to rotate the rear page. Choice:
On/Off
: Off
: On
Density
Lighten or darken your image. Choice: 1~7 (default: 2)
Copy Mode
Density
Scaling
Collated
Ready
49
Scaling
Resize your document.
Choice: (100%) , , (25%~400%),
100%: Resize your document according to your original.
Full Page:Resize your document to fit your output paper
size.
Custom Zoom: Resize your document between 25%
and 400% in one percent increment.
N-up: Combine 2 or 4 pages of documents to be printed
on a single side of a sheet.
Collated
Collated: Place your copies in 「Sort」order (e.g.
page 1,2,3 /1,2,3 /1,2,3).
Uncollated: Place your copies in 「Stack」order
(e.g. 1,1,1/2,2,2/3,3,3).
* The default settings is displayed in italic bold style.
4. Enter your copy count with the numeric keypad. The copy count will
be displayed.
5. Press the [Start] button ( ) on the control panel to start copying
your documents.
50
ID Card Copy
The ID Card Copy function allows you to copy both the front and rear side
of your ID card easily and correctly in a second.
The Operation Steps:
1. Place one side of your ID card FACE DOWN, align it to the 「ID Card」
mark as indicated below:
2. Press Function / button until the 「ID Card Copy」is displayed on
the screen.
3. Confirm or change options as desired such as Mode, Density, Paper
Supply, or Paper Size.
Press or to select the setting.
Press or to select the option.
Copy Mode
Density
Paper Size
Ready
51
Mode
Choice: *Left/Right, Up/Down, Duplex, Big Card
Left/Right – Copy the left and right side of
your ID card on one side of a sheet.
Up/Down – Copy the front and rear side of
your ID card on the upper and bottom half of
one side of a sheet.
Duplex – Copy the front and rear side of your
ID card on the front and rear side of a sheet.
Density
Lighten or darken your image. Choice: 1~7 (default: 2)
Paper
Size
Select your paper size.
Choice: A4, Letter.
* Default settings in italic bold style.
4. Enter your copy count. The copy count will be displayed.
5. Press the [Start] button ( ) on the control panel to start
copying your cards.
6. After the first side scanning is finished, the「Next:Press 1/
Finish:Press 2 」dialog box will be prompted.
7. Open the document cover and place the other side of your card, align
to the「ID Card」mark as illustrated.
8. As illustrated by choosing 「ID Card Copy (Up/Down) 」, tap「1」on
the operational panel to continue scanning the other side of your card
or tap [2] to leave the screen. The result is illustrated in below:
52
Important!
The 本證 The ID Card copy feature does not support loading your
cards from the auto document feeder.
53
Scan to E-mail
The scan function allows you to first scan your documents and then send
the scanned image to a specified e-mail address. To send your scanned
images to an e-mail address, you need to first set the e-mail settings
including the address book through the product’s embedded web page.
The operating steps:
1. Place your multi-page document Face Up, Top First in the auto
document feeder or place your single-page document Face Down on
the document glass.
2. Press Function /key until the following「Email」mode is shown in
the LCD display.
3. Press to highlight the Address Book and then press [OK].
4. Select your recipient from the Address Book and then press [OK]. (See
Chapter 4 for more details on how to create your address book)
5. Confirm or change options as desired such as Density, Resolution,
Color Mode, or File Format.
Press or to select the setting.
Press or to select the option.
Desnity
Resolution
Scan Mode
File Format
Ready
54
Density
Lighten or darken your image. Choice: 1~7 (default:
2)
Resolution
Choose the resolution of the scanned image. The
higher the value, the more details can be reviewed
yet more disk space will be required.
Choice: 150/200/300/600 dpi
150 dpi: Suits to be viewed on the screen.
200 dpi: Suits for most business document.
300 dpi/600 dpi: High quality image helps
increase OCR (optical character recognition)
accuracy.
Color Mode
Choose your desired color mode.
Choice: Color、 Gray、 Black and
White
File
Format
Choose your desired file format for the scanned
image.
Choice: MPDF (Multi-Page PDF)、PDF (Single-Page
PDF)、JPEG、TIFF、BMP (for black and white only)。
* Default settings in italic bold style.
6. Press the [Start] button ( ) on the control panel to start
scanning your documents.
55
Scan to CIFS/FTP
The scan function allows you to first scan your documents and then send
the scanned image to a server in the network such as CIFS or FTP servers.
To save your scanned images to the network, you need to first set the CIFS
or FTP settings through the product’s embedded web page.
The operating steps:
1. Place your multi-page document Face Up, Top First in the auto
document feeder or place your single-page document Face Down on
the document glass.
2. Press Function / key until the following「Scan to CIFS/FTP」
mode is shown in the LCD display.
3. Press to highlight the file destination and then press [OK].
4. Select your filing destination and then press [OK]. (See Chapter 4 for
more details on how to create your file destinations.)
5. Confirm or change options as desired such as Density, Resolution,
Paper Supply, or Paper Size.
Press or to select the setting.
Press or to select the option.
Density
Lighten or darken your image. Choice: 1~7 (default: 2)
Density
Resolution
Scan Mode
File Format
Ready
56
Resolution
Choose the resolution of the scanned image. The
higher the value, the more details can be reviewed yet
more disk space will be required.
Choice: 150/200/300/600 dpi
150 dpi: Suits to be viewed on the screen.
200 dpi: Suits for most business document.
300 dpi/600 dpi: High quality image helps increase
OCR (optical character recognition) accuracy.
Color Mode
Choose your desired color mode for your scanned
image.
Choice: Color、 Gray、 Black and
White
File Format
Choose your desired file format for the scanned
image.
Choice: MPDF (Multi-Page PDF)、PDF (Single-Page
PDF)、JPG、BMP、TIFF.
* Default settings in italic bold style.
6. Press the [Start] button ( ) on the control panel to start
scanning your documents.
57
Scan to USB
The scan function allows you to first scan your documents and then send
the scanned image to a USB flash drive inserted to the product.
The operating steps:
1. Place your multi-page document Face Up, Top First in the auto
document feeder or place your single-page document Face Down on
the document glass.
2. Press Function / key until the following「Scan to USB」mode is
shown in the LCD display.
3. Confirm or change options as desired such as Density, Resolution, Paper
Supply, or Paper Size.
Press or to select the setting.
Press or to select the option.
Density
Lighten or darken your image. Choice: 1~7 (default:
2)
Desnity
Resolution
Scan Mode
File Format
Ready
58
Resolution
Choose the resolution of the scanned image. The
higher the value, the more details can be reviewed
yet more disk space will be required.
Choice: 150/200/300/600 dpi
150 dpi: Suits to be viewed on the screen.
200 dpi: Suits for most business document.
300 dpi/600 dpi: High quality image helps
increase OCR (optical character recognition)
accuracy.
Color Mode
Choose your desired color mode.
Choice: Color、 Gray、 Black and
White
File Format
Choose your desired file format for the scanned
image.
Choice: MPDF (Multi-Page PDF)、PDF
(Single-Page PDF)、JPG、BMP、TIFF.
* Default settings in italic bold style.
4. Press the [Start] button ( ) on the control panel to start
scanning your documents.
59
4. Setting up and Managing
Destinations
This section provides procedure for the administrator to setup and manage your
destinations including e-mail addresses or network folders to distribute the scanned
document on the network.
Setting up Your Address Book
This section provides procedure for the administrator on how to setup Address
Book which includes e-mail address and fax number.
Adding a New Member
To add a new member,
1. Obtain the product’s IP address by pressing the [Menu] key on the control
panel and then choose [Information]>[IP Address]. The product’s IP
address will be displayed.
2. Open your browser.
3. Type the product’s IP address on the URL field of your browser. For example,
10.1.20.25. The following embedded web page will be displayed
4. On the product’s web page, choose [Properties] and then choose [Address
Book] on the left side. The following [Address Book] page will be displayed.
60
5. Choose [Add New] to prompt the following page.
6. Enter the name, and e-mail address for an individual recipient.
7. After completing entering the settings, click「Submit」to finish. The new
recipient will be displayed in the e-mail list. This means you have successfully
created an address book.
Modifying a Current Member
To modify a current member,
1. Repeat Step 1 to Step 4 from the previous section, Adding a New Member.
The [Address Book] page appears.
2. Choose the member you want to modify from the list and then choose
[Modify] to prompt the [Modify Member] page.
3. Modify your member information. Click [Submit] to save the setting or
[Cancel] to leave the page without saving any setting.
Deleting a Current Member
To modify a current member,
1. Repeat Step 1 to Step 4 from the previous section, Adding a New Member.
The [Address Book] page appears.
2. Choose the address you want to delete from the list and then choose
[Delete] to erase the address. A Confirmation dialog box appears to
confirm your deletion. Click [OK] to confirm or [Cancel] to exit.
61
Adding a New Group
To send multiple recipients simultaneously at one time, you can create groups to
speed up the process. Up to 5 members can be included in one group and a total
of 10 groups can be created.
Follow these steps to create a new group,
1. Repeat Step 1 to Step 4 from the previous section, Adding a New Member.
The [Address Book] page appears.
2. Click [Group] and then choose [New] to prompt the [Add a New Group]
page.
3. Enter your group name.
4. Choose the address from the right side and click to add a member to the
group.
5. Click [Submit] to save the setting or [Cancel] to leave the page without
saving any setting.
Modifying a Current Group
To modify a current e-mail group,
1. Repeat Step 1 to Step 4 from the previous section, Adding a New Member.
The [Address Book] page appears.
2. Click [Group] and choose the group you want to modify from the list and
then choose [Modify] to prompt the [Modify Group] page.
3. Modify your group information. Choose the group member you wish to add
and then click to add the new member or click to delete an old member
from the group.
4. Click [Submit] to save the setting or [Cancel] to leave the page without
saving any setting.
62
Deleting a Current Group
To delete a current e-mail group,
1. Repeat Step 1 to Step 4 from the previous section, Adding a New Member.
The [Address Book] page appears.
2. Click [Group] and choose the group you want to delete from the list and then
choose [Delete] to erase the group. A Confirmation dialog box appears to
confirm your deletion. Click [OK] to confirm or [Cancel] to exit.
Importing External Address Book
The product allows you to import external address book from other devices in
a .csv format to save your time in typing all the addresses. Before importing
external address book to this product, be sure an address book file in .csv format
has been created in advance.
To import current address book,
1. Repeat Step 1 to Step 4 from the previous section, Adding a New Member.
The [Address Book] page appears.
2. Click [Import Address Book] to prompt the [Import Address Book]
page.
3. Click [Browse] to search the address book file on your computer.
4. Click [Import] to start importing the address book file. In a second, the
imported address book will be added in the product.
63
Exporting Current Address Book
The product allows you to export current address book of this device to another
device in a .csv file format.
To export current address book,
1. Repeat Step 1 to Step 4 from the previous section, Adding a New Member.
The [Address Book] page appears.
2. Click [Export Address Book] to prompt the [Export Address Book] page.
3. Click [Export] and then [Browse] to specify the location of your address
book.
4. Click [Apply] and the current address book will be stored in a .csv file.
64
Setting up Your File Destinations
The section provides procedure on how to setup your file destinations to send your
scanned document to a specified network folder.
Adding a New File Destination
To create a new file destination, follow these steps:
1. On the product’s web page, choose [Properties] and then choose
[FTP/CIFS Setup] on the left side. The following [New File Destination]
page will be displayed.
Enter the following information respectively:
Item
Description
Destination
Name
Enter the name of your destination. The name will
be shown in the LCD screen.
Protocol
Enter the type of protocol of your destination server.
Choice: FTP, FTPS, CIFS
URL
Enter the IP address and the shared folder name of
your FTP server.
Port #
Enter the port number of the destination server.
* 21 (FTP), 139 (CIFS)
Login Name
Enter the user name of the destination server.
Password
Enter the password of destination server.
Retype
Password
Choose your desired scan option profile.
2. Click [Submit] to save the setting or [Cancel] to leave the page without
saving any setting.
Modifying a Current File Destination
To modify a current file destination,
1. Repeat Step 1 to Step 2 from the previous section, Adding a New File
Destination. The [New File Destination] page appears.
2. Choose the destination you want to modify from the list and then choose
[Modify] to prompt the [Modify File Destination] page.
3. Modify your destination information.
4. Click [Submit] to save the setting or [Cancel] to leave the page without
saving any setting.
65
Deleting a Current File Destination
To delete a current file destination,
1. Repeat Step 1 to Step 2 from the previous section, Adding a New File
Destination. The [New File Destination] page appears.
2. Choose the destination you want to delete from the list and then choose
[Delete] to erase the destination. A Confirmation dialog box appears to
confirm your deletion. Click [OK] to confirm or [Cancel] to exit.
66
5. Customizing the Product’s
Settings
This chapter is specifically targeted to the persons who are responsible for the
administration of the product. It is recommended that the administrator read this
chapter before installing the machine.
The product’s settings can be customized via the control panel or the product’s
embedded web page. How to customize the product’s settings via these two
methods will be described in the following sections.
Note:
When installing the product for the first time, it is recommended that
the Administrator retain the default system settings. The settings can
be customized at a later date once you are familiar with the operation
and functionality.
Customizing System’s Settings via the Control Panel
To change the default settings on the control panel, press the “menu” button on
the control panel. The menu information will be displayed. To navigate the menu
items, the Enter, Up, Down, and Back buttons are provided on the control panel.
You can adjust settings (e.g. set the paper size for Tray 1) or view information
(e.g. IP address, firmware version).
Typical steps in using the menus are as follows:
1. Press the Menu button to access the menu items.
2. Press the Up or Down button repeatedly until the desired menu is
highlighted in the displayed list.
3. Press the [OK] button to select this menu.
4. Press the Up or Down button repeatedly until the desired item is
highlighted.
5. Press the [OK] button to select this item.
6. Press the Back button to go back to the previous screen.
7. Press the Cancel button to leave the menu item.
67
Customize System’s Settings via the Embedded Web Page
Note: Any update of the web page requires administrator’s login.
You may choose your network connection type through the webpage.
1. Obtain the product’s IP address by pressing the [Menu] key and select
[Information]>[IP Address]. The IP address will be displayed.
2. Open your browser and type the product’s IP address on the URL address, for
example, http://10.1.20.80 and press Enter. In a second, the embedded web
page will be displayed.
3. Enter your desired setting on your selected items.
68
Setting Items to be Customized
Status (Available only on the webpage)
Displays the status and basic information of the product.
Item
Description
Information
Display the following basic information of the product.
Machine Status
Displays the machine status.
Host Name
Displays the host name.
Machine SN
Displays the machine’s series number.
System Version
Displays the firmware version.
Homepage
Version
Displays the version of the embedded web page.
IP Address
Displays the IP address.
Mac Address
Displays the Mac address.
Wi-Fi IP
Displays the Wi-Fi IP address.
Wi-Fi Mac
Displays the Wi-Fi Mac address.
Wi-Fi SSID
Displays the Wi-Fi SSID name.
AP Mode IP
Displays the product’s IP address when connecting Wi-Fi in
AP mode.
AP Mode SSID
Displays the product’s SSID when connecting Wi-Fi in AP
mode.
Toner Remain
Displays the toner remain of the toner cartridge.
Report
Selects to print each report. (not available for duplex print)
Config.
Choose to print the setting information of the product.
Network
Choose to print the network information of the product.
Menu Map
Choose to print all the menu items on the LCD screen.
Usage
Choose to print the usage report including the number of
copies, toner usage information, EP usage information, and
fuser usage information.
Add. Book
Choose to prints the address information of the product.
Network (Available only on the LCD Screen)
*Factory Default
Item
Description
Choice
Network
Network Filter: Specify if you wish to
enable or disable the Network filter
configuration. Once enabled, your can specify
the filter mode to allow some IPs to access
the device or deny some IPs from accesing
the device via the product’s embedded web
page.
Enable/*Disable
69
System Settings (Available on the LCD Screen and webpage)
*Factory Default
Item
Description
Option
Language
The language displayed on
the LCD screen
*English /繁體中文/简体中文
/Deutsch/Русский (Option varies
according to your model)
NTP Server
Assign your NTP server.
Date/Time
Sets up the current date
and time on the product.
The time format is 24-hour
system.
Sleep Mode
Choose how long to enter
the energy saving mode
after your last action.
Eco Mode/5Min/*15Min/30Min/
1Hr
Auto Off
Choose how long to shut
down the product
automatically after your last
action.
*Off/5Min/15Min/30Min/1Hr/2Hr/
4Hr
Schedule
Restart
Enable or disable [Schedule
Restart].
If select on, enter number
of day to restart the device
automatically.
* On/Off
Timeout
When the machine has not
been operated for a certain
period of time, the system
will automatically reset all
settings back to the preset
values.
System Timeout Value : 0
~ 300 seconds. Each
selectable interval range is
15 seconds.
* On (60 secs)/Off
Default Mode
Set the default operating
mode on the LCD screen.
* Copy, ID Card Copy, Scan to
USB, Scan to CIFS/FTP, Scan to
E-mail
Paper Size
Choose default paper size.
*A4/LTR/LGL
Media Type
Choose default media type.
Thin/*Plain/Thick/Laser/Bond/Po
stcard
70
Management
Factory Def.
Reset all settings to factory
default values.
Reset Count
Choose to reset count for
roller or pad after
replacement. Click
[immediate] to reset count.
ADF Pad/ADF Roller/Tray 1
Pad/Manual Tray Pad
V-Mag
Adjustmnet
Choose to adjust the
vertical magnification rate
of the printer.
-0.4%/-0.2%/*0%
+0.2%/+0.4 %
Password Settings
New Password
Enter a password to enable
modifying the web page.
Password should be 8~32
characters or digits in
length.
Retype
Password
Retype new password.
71
Copy Settings (Available on the LCD Screen and webpage)
*Factory Default
Item
Description
Option
Copy Mode
Select your copy mode to
enhance your text or pictures.
*Text/Photo/Mixed
Collate
Selecting On sorts documents
by the order, (1,2,3 / 1,2,3 /
1,2,3).
Selecting Off stacks documents
by the order,
(1,1,1/2,2,2/3,3,3).
On/*Off
Collated
N-up
Selecting 2 to 1 prints 2
original images reduced to fit
onto one sheet of paper.
Selecting 4 to 1 prints 4
original images reduced to fit
onto one sheet of paper.
* 2 to 1/4 to 1
2 to 1
4 to 1
Custom Zoom
Default
Custom Size (25% ~
400%): Resize your
documents from 25% to 400%.
25% ~ 400%
Density
Lighten or darken an image.
1/*2/3/4/5/6/7
Toner Save
Enable or disable Toner Save.
On/*Off
72
ID Card Copy Settings (Available on the LCD Screen and
webpage)
*Factory Default
Item
Description
Option
Layout
Select an ID Card Copy layout.
Up/Down – Copy the front
and rear side of your ID card
on the upper half and bottom
half on one side of a sheet.
Right/Left –Copy the front
and rear side of your ID card
on the right half and left half
on one side of a sheet.
Front/Rear - Copy the front
and rear side of your ID card
on the front and rear side of a
sheet.
*Up/Down
/Right/Left
/Front/Rear
Density
Lighten or darken an image.
1/2/*3/4/5/6/7
Position
Adjustment
Slighly adjust the
vertical/horizontal position of
the scanned image of the ID
card.
Up/Down(*0~177mm),
Left/Right(*0~355mm),
Front/Rear(*0~177mm)
73
Scan Settings (Available on the LCD Screen and webpage)
*Factory Default Setting
Item
Description
Option
Scan Mode
Choose your Color Mode to
enhance your text or pictures.
B&W/Grayscale/*Color
Resolution
Choose the resolution of the
scanned image. The higher
the value, the more details
can be reviewed yet more
disk space will be required.
Choice: 150/200/*300/600
dpi
150 dpi: Suits to be viewed
on the screen.
200 dpi: Suits for most
business document.
300 dpi/600 dpi: High quality
image helps increase OCR
(optical character recognition)
accuracy.
150/200/*300/600 dpi
File Name
Choose your default file name.
File Format
Select a file format for the
scanned image.
*MPDF (Multi-page
PDF )、PDF (Single-page
PDF)、JPEG、TIFF
Err Report
Enable to print a transmission
report or print a report only
when errors.
Off/On/*On Error
74
Properties (Available on the web page)
Click Properties to show more settings.
FTP/CIFS Setup (Available on the web page)
To send your scanned document to a specified network folder, you need to setup
your file destination. To create or modify your file destination, please refer to the
preceding section, Setting up Your File Destination.
Address Book (Available on the web page)
To send your scanned document to an e-mail address or group, you need to setup
your address book. To create or modify your address book, please refer to the
preceding section, Setting up Your Address Book.
Network (Available on the web page)
Displays the network information of the product.
*Factory Default
Item
Description
Option
Host Name
Host Name
Dipslay the host name for the product.
Ethernet Settings
Obtain an IP address
automatically
*Off/On
IP Address: Set up an IP
address.
Input the IP address of the product.
Subnet Mask
Input the subnet mask number.
Gateway
Input the gateway for your IP.
Auto-Obtain WINS/DNS
*Off/On
Preferred DNS Server
Sets up the preferred DNS server address for the
product.
Altinate DNS Server
Sets up the altinate DNS server address for the
product.
Preferred WINS Server
Sets up the preferred WINS server address for the
product.
Altinate WINS Server
Sets up the altinate WINS server address for the
product.
Domain Name
Sets up a domain name for the product.
75
Wi-Fi Settings
Search AP
Click [Search AP] and the currently connected
wireless networks will be displayed. Select the
wireless network you want to connect and then
enter the security key if required.
IP Settings
Obtain the IP address directly from the DHCP server
or you may enter your static IP on the [IP
Address], [Subnet Mask], and [Gateway] field
respectively.
SMTP
Mail Server
Enter the IP address of your SMTP server.
SMTP Port #
Enter the port number of the SMTP server.
* 25
Authentication Method
Enter the email authentication method.
Choice: *None, SMTP, POP3
Login Name
Enter the login name for SMTP authentication.
Password
Enter the password for SMTP authentication.
Time Zone
Enter the time zone of your location.
E-Mail
From
Specify sender’s e-mail address. This is a must item
to send images to e-mail address.
Subject
Type the default subject.
Signature
Specify the signature file of the sender if necessary.
Reply to
Specify the e-mail address you wish to reply to. If this
item is left blank, the [From] address will be used as
the [Reply to] address.
Message
Type the default’s e-mail message.
Network Security Settings
Security Configuration
Filter
Specify if you wish to enable or
disable the filter configuration.
*Disable/Enable
Filter Mode
Specify your filter mode to
allow some IPs to access the
device or deny some IPs from
accessing the device’s
embedded web page.
Allow/Deny
IP Address Filter
Configuration
IP Address Filter
Configuration- Four types of
Start IP and End IP can be
specified.
Mac Address Filter
Configuration- Up to 10 Mac
address can be specified.
IP Address Filter
Configuration/
Mac Address Filter
Configuration
76
Network Port Settings
HTTP Server
Turn on or off HTTP server.
*On/Off
SNMP Agent
Turn on or off SNMP agent.
*On/Off
Morpria Print
Turn on or off Morpria Print.
*On/Off
LPR
Turn on or off LPR.
*On/Off
Raw Print (9100)
Turn on or off raw print.
Port: 9100
*On/Off
GDI Print (9101)
Turn on or off GDI print.
Port: 9101
*On/Off
SNMP
Enable SNMPv1/v2
On/Off
Community name
Define your community name.
Enable SNMPV3
On/Off
User Name
Enter your user name. (1~32 characters)
Authentication Protocol
MD5/SHA
Invalid URL
Enter your invaoid URL address. (8~32 characters)
Privacy Protocol
DES/AES-128
Password
Enter your password. (8~32 characters)
Context Name
Enter your context name.
FW Update
Update the firmware of the product. Before updating the product’s firmware, you
need to first download the latest firmware from our web site at 0Hwww.avision.com
onto your computer. On the webpage, choose [Browse] to find the firmware file
on your computer and then choose [Update] to begin updating the firmware to
the product.
*A+ Manager Settings
Check [Enable] and then enter the IP address of a specified server to send the
system log file to for quick troubleshooting.
*Availability varies according to your model.
77
Updating The Product’s Firmware
Before updating the product’s firmware, you need to first download the latest
firmware from our web site at www.avision.com onto your computer.
To update the product’s firmware, follow these steps:
1. Refer to the preceding section, Knowing the Product’s Default IP
Address, to get the product’s IP address from the DHCP server.
2. Open your browser.
3. Type the product’s IP address on the URL field of your browser. For example,
10.1.20.25. The following embedded web page will be displayed
4. On the product’s web page, choose [Properties] and then choose [FW
Update] on the left side. The [FW Update] page will be displayed.
5. Choose [Browse] to find the firmware file on your computer.
6. Choose [Update] to begin updating the firmware to the product.
78
6. Configuring the Printer
Driver
Displaying the Printer Driver Properties
Dialog Box (Windows)
To display the Printer Driver Properties dialog box,
1. Click Start on the system tray and choose Printers and Faxes.
2. Right-click the product’s printer name and choose Properties.
3. The product’s Printer Properties dialog box appears.
79
4. Click Printing Preferences to prompt the following Printing Preferences
dialog box.
80
Configuring Printer Driver Settings
The Printing Preferences dialog box consists of the Basic tab, the Paper tab, the
Layout tab, the Watermark tab, the Duplex tab, and the More tab. The contents
of each tab will be explained in the following sections.
The Basic Tab
The Basic tab contains settings for Orientation, Copies, Effect, Density, Toner Save,
and Invert.
Orientation
Choose your orientation. Choice: *Portrait, Landscape
Portrait
Landscape
* Factory Default
ABC
ABC
81
Copies
Choose the number of copies to be printed. You can enter up to 999.
Collated:
Click to print your document in the page order such as
1/2/3, 1/2/3, 1/2/3.
N to 1:
Click to reverse the printing order of your document.
As a result, the last page of your document will be
printed first and vice versa.
Effect
Resolution:
Choice: *600 dpi, 1200 dpi HQ, 2400 dpi
Standard, 2400 dpi Fine *Option varies due
to your printer model.
600 dpi: for normal document.
1200 dpi/2400 dpi: Choose 1200 dpi/2400 dpi
Standard/2400 dpi Fine if you wish to enhance
the print quality.
Print Settings:
Normal:
Normal mode.
**Picture Mode:
Suitable for your
document containing
pictures.
Text as Black:
Print color text in pure
black.
**Enhance
Text:
Make the text bold.
** These features are only available for
GDI printer language.
Density:
Click to lighten or darken your document.
Density level (1~7). Default: 3
Toner Save:
Allows you to print your document using the
toner saving mode.
Invert:
Invert makes each image pixel inverted to its
complementary color. For example: the original
black text on white background becomes white
text on black background.
*Factory Default
82
The Paper Tab
The Paper tab contains settings for Original Size, Tray, and Media Type.
Paper
Original Size:
Choose the size of paper loaded in the designated tray.
Choice: *A4, A5, A6, B5 (JIS), B6 (JIS), Legal,
Legal 13, Oficio, Letter, User Define
Click [Add/New] to create up to 20 sets of custom size.
Tray:
Choose the tray from which your paper should be fed.
Choice: Auto Selection, Manual Tray, Tray 1
*Manual Tray First: Automatically select the paper
tray which is available (priority: 1: Manual Tray; 2: Tray
1).
Auto Selection: Automatically select the paper tray
which is available (priority: 1: Tray 1; 2: Manual Tray).
Media Type:
Choose the type of media to be used for printing.
Choice: *Plain, Thin, Thick, Laser, **Postcard,
**Bond
**: Only available in the manual tray for one-side
printing
*Factory Default
83
The Layout Tab
The Layout tab contains settings for N-up, and Output Paper Size.
N-up
N-up:
Choose number of pages to be printed on a single
sheet of paper.
Choice: *Off, 2up(2-in-1), 4-up(4-in-1),
9-up(9-in-1), 16-up(16-in-1)
Border:
Choose if you wish to add border around each page
when printing more than one page on a single sheet
of paper.
Choice: *None, Border Line, Dashed Line
* Factory Default
84
N-up
Style:
Choose the style you want when printing multi-page
document on a single sheet.
Choice: *Right, then Down/Down, then Right/Left,
then Down/Down, then Left
Right, then Down
Down, then Left
Down, then Right
Left, then Down
Output Paper Size
User Define
Scale
You can reduce or enlarge your printed image using
the Slider Bar. Scaling rate: 25%~400%
*100%
Fit to Paper
Output the full page of the selected original including
the four margins.
Center
Print your image in the center of the output paper.
*Factory Default
85
The Watermark Tab
The Watermark tab allows you to add some text or image (such as
CONFIDENTIAL, IMPORTANT, DRAFT, etc) for your document.
First Page only
Check to print watermark only on the first page.
Clear the check box will print watermark on all
pages.
Text
Choose and click New/Add to add new watermark
text. Click the Edit button to change or the
Remove button to delete.
Image
Choose and click New/Add to add watermark image.
Click the Edit button to change or the Remove
button to delete. You can choose your image in file
format such as BMP, TIFF, or JPEG.
86
Adding a new watermark text
To add a new watermark text,
1. Choose Text and then click the Add/New button. The following Watermark
dialog box appears.
Name
Name your watermark text. This name will be shown in
the Watermark text list.
String
Enter your watermark text, such as confidential,
important, and so on.
Typeface
Choose your font type for your watermark text.
Style
Choose the style of your watermark text. Choice:
*Regular, Bold, Italic, Bold Italic.
Position
Choose the position of your watermark text. Choice:
*Center, Tile.
*Factory Default
87
Angle
Specify the angle of the watermark text from 0° to 360°
Size
Specify the size of your watermark text from 1 to 288.
Shading
Specify a relative density for the watermark text.
Choice: Lightest, Light, Medium, Dark, Darkest.
2. Click the OK button to save the settings. If the new watermark text is
created successfully, the watermark name will be shown in the Text list.
Editing a current watermark text
To edit a current watermark text,
1. Choose the watermark name that you wish to edit from the Text list.
2. Click the Edit button. The Watermark Edit dialog box appears.
3. Change your settings for the selected watermark text and choose OK to
complete.
Removing a current watermark text
To remove a current watermark text,
1. Choose the watermark name that you wish to remove from the Text list.
2. Click the Remove button. The watermark text will be removed.
88
Adding a new watermark image
To add a new watermark image,
1. Choose Image and then click the Add/New button. The following
Watermark dialog box appears.
Name
Name your watermark image. This name will be shown in the
Watermark image list.
File
Click the Browse button to locate your watermark image.
Size
Specify the size of your watermark image. Choice: *Actural
Size, Fit to Page, Tile.
Position
Choose the position of your watermark image. Choice:
*Top-Left, Top-Center, Top-Right, Center, Center-Left,
Center-Right, Bottom-Center, Bottom-Right, Bottom-Left.
Shading
Specify a relative density for the watermark text. Choice:
Lightest, *Light, Medium, Dark, Darkest.
* Factory Default
2. Click the OK button to save the settings. If the new watermark image is
created successfully, the watermark name will be shown in the Image list.
89
Editing a current watermark image
To edit a current watermark image,
1. Choose the watermark name that you wish to edit from the Image list.
2. Click the Edit button. The Watermark Edit dialog box appears.
3. Change your settings for the selected watermark image and choose OK to
complete.
Removing a current watermark Image
To remove a current watermark image,
1. Choose the watermark name that you wish to remove from the Image list.
2. Click the Remove button. The watermark image will be removed.
90
The Duplex Tab
The Duplex tab allows you to print your document on two sides of the paper.
When using Two-Sided printing, you can select whether to bind copies on the
long-edge or short-edge.
Long Edge
(Binding)
Long-Edge binding (Portrait) will print the pages so
that you flip them like you would do on a book.
Long-Edge binding (Portrait)
Long-Edge binding
(Landscape)
Short Edge
(Binding)
Short-Edge binding (Portrait) prints them so that your
flip them like you would do on a calendar.
Short-Edge binding (Portrait)
Short-Edge binding
(Landscape)
* Factory Default Setting
Note: The duplex feature supports only page sizes of Legal, Legal 13, Oficio, A4,
B5 (JIS) and letter with paper weight between 60g/m
2
and 105g/m
2
.
91
The More Tab
On the More tab, a Wait Timeout option is provided to set the amount of time
the MFP waits for data to come from computer during a job. If the data stream
pauses for longer than the specified number of seconds, the job is cancelled.
Permitted timeout values: 60~1800 seconds, default timeout values: 300
seconds
Clean Mode: If unwanted image appears in the blank space, you can check
“Clean Mode” to improve the printing quality.
Uniform Mode: If uneven shading appears in the image area, you can check
“Uniform Mode” to improve the printing quality.
Defaults: Press to change all setting values back to factory default.
92
7. Printing Documents from a
Mobile Device
For the model comes with a Wi-Fi module, the product can be converted into a
wireless device and your mobile device is able to print emails and documents by
simply tapping Print from the menu. (The availability of Wi-Fi function varied
according to your model name.)
Making Preparation
To connect the product to a wireless LAN, prepare the followings:
An environment in which a wireless LAN is available
When connecting the scanner to a wireless LAN, you may need information for a
wireless access point such as an SSID (network name) and a security key
(password). For details, contact your Network Administrator or refer to the
manual for the wireless access point.
Attention!
Do not place obstacles that block radio waves (e.g. walls or metal plates) or
devices that cause radio wave interference (e.g. cordless phones) within 100
mm of the product, or near your wireless access point.
Mopria Print Service
The Mopria Print Service (app) can be downloaded from the Google Play Store to
enable print functionality on any Android phone or tablet (Android version 4.4 or
later). Once installed, simply connect your device to the same network as the
printer and your mobile print can be completed.
93
Connecting to a Wireless Network via
the Network Setup Tool
Before You Begin!
Make sure the computer has been connected to the product via the USB cable.
Make sure the power adapter has been connected and the product has been
turned on.
The Network Setup Tool is an application to configure the settings required for
connecting the product via wireless LAN. The Network Setup Tool can be used
to configure the following wireless or wired settings:
Connecting the product to a wireless access point
Connecting the product to a wired network
Setting the IP address for the scanner
1. Launch the program by clicking the Start>All Programs>Avision AM40XX
MFP>Network Setup Tool. The main window appears.
2. On the [General] page, check [Wi-Fi (Station)].
3. Click the [Wi-Fi (Station)] tab to prompt the [Wi-Fi (Station)] page.
AM40XX Printer
94
4. Check [DHCP] to obtain the IP address directly from the DHCP server or you
may enter your static IP on the [IP Address], [Subnet Mask], and
[Gateway] field respectively.
5. Click [Connect to SSID] and the currently connected wireless networks will
be displayed. Select the wireless network you want to connect and then enter
the security key if required.
6. Click [Connect] to start connecting the SSID (wireless network name) and
then update the IP information to the product.
7. If update is successfully, an [Update Device Successfully] message will be
displayed and the Network Setup Tool will be automatically closed.
95
Printing Your File from a Android Mobile
Device
Make sure that the Mopria Print Service (Print App) has been installed on your
Android mobile device. The Mopria Print App can be purchased for free from
an application store such as Google Play.
1. Select the same wirelss network as your PRINTER.
On your mobile device, tap
Settings>Wi-Fi and choose the
same network name (SSID) of
your PRINTER.
2. Turn Mopria Print Service on. The device will search available
PRINTERs.
On your mobile device, tap
Settings>Printing>Mopria
Print Service to turn Mopria
Print Service on. The Device will
search for all available
PRINTERs.
96
3. Select your PRINTER.
Select [XXX at XXX] from the
PRINTER list.
(XXX=Modellnummer)
4. Open the file which you want to print.
Open the file you want to print.
5. Choose [Print] from the menu and select your PRINTER.
xxx at xxx
Mopria Print Service
xxx at xxx
Mopria Print
Service
97
6. Choose print settings and print.
If you do not need to change
print options, tap Print to
send the print job.
If you need to change print
options, continue to the next
section.
xxx at xxx
Mopria Print
Service
98
Printing Your File from a iOS Mobile
Device
1. Turn on your mobile devices such as iPhone or iPad.
2. Tap 「Settings」 and then open Wi-Fi. Select the network same with your
PRINTER.
3. Open the picture or the document that you want to print. Tape the Share
icon ( ) and then the print icon ( ).
4. Tap [Select PRINTER] and choose your desired PRINTER. (xxx=model name)
5. Tap [Print] to start printing.
99
8. Scanning From Your
Computer
After installing the scanner driver and connecting the USB cable to your
computer, the product can be used as a fine scanner. You can use various
scanning features to modify your scanned image.
Scanning via Other Applications
1. Start your image editing application.
2. Pull down the File menu and choose Select Source.
If the Select Source command is not available on the File menu, see your
application’s user’s guide to determine how the TWAIN link is used. A dialog
box with a list of scanning sources appears.
3. Select the model name of your product.
You need to select the source only once, unless you want o choose another
scanner.
4. Place the document FACE DOWN on the flatbed glass.
5. Pull down the File menu and choose Acquire.
A dialog box containing scanning features appears.
100
6. Select the scanning method you want to use on the Scan Source drop-down
menu.
7. Select the mode you want to use for your scans on the Image Mode
drop-down menu.
8. Select a scanning resolution on the Resolution drop-down menu.
9. Select the setting for the scanning features (e.g. Brightness, Contrast,
Original Layout, etc.) that you want to use.
10. Click on Preview or Scan to preview or scan you documents.
101
A Glance of the User Interface
1. Scan Source
Choice: Auto, ADF, Flatbed
2. Original Layout
Choice: Simplex, Duplex
3. Mode
Choice: Black & White, 8-Bit Gray, 24-Bit Color
4. Resolution
Choice: 50, 72, 100, 144, 150, 200, 300, 600
(dpi).
5. Brightness
Adjust the brightness level from –100 to +100.
6. Contrast
Adjust the contrast level from –100 to +100.
7. Preview Window
Used to display the scanned image in low
resolution.
8. Preview
Used to resize your scanned area.
7
8
1
2
3
4
5
6
102
Using The Image Tab
Selecting A Proper Image Mode
Black & White: Choose B&W if your original contains only B&W text, pencil
or ink sketch.
8-bit Gray: 8-bit Gray images contain actual shades of gray.
24-bit Color: Choose 24-bit Color if you wish to scan a color image.
B&W
Gray
Color
Dither (Simulate Grays):
This is the process of converting a grayscale or color image to a bi-tonal
image. There are several different methods of performing this
conversion. Options: None, Halftone 1~5, Diffusion. Default
setting is none.
Halftone:
In addition to the black and white display, halftone can present a
somehow gray shade of image by using different size of dots. Halftone
image looks like the picture you have seen in the newspaper. Options
include Halftone 1, Halftone 2, Halftone 3, Halftone 4, Halftone 5.
Diffusion:
Diffusion is a type of halftone. Diffusion gives good image texture and
makes text in images more readable than halftone.
Error Diffusion Image Halftone Image
103
Determining Proper Resolution
A proper resolution reproduces a clear image with good details. The resolution is
measured by dots per inch (dpi). The resolution is measured in pixels per inch (ppi)
(sometimes referred to as dots per inch or dpi). Higher resolutions result in more
detail in the scan, slower scanning and in general, greater file sizes. For example,
an A4 size color image scanned at 300 dpi with color mode consumes approximately
25 MB of disk space. When OCR (Optical Character Recognition) is to be performed
on a scan, 300dpi should be used for most languages except Asian languages. For
Asian languages, 400 dpi is recommended.
Choose a resolution value from the drop down list. The default value is 200 dpi.
Available resolutions are 75, 100, 150, 200,300, 400 and 600.
Resolution: 75 dpi
Resolution: 150 dpi
Adjusting Brightness And Contrast
Brightness
Adjusts the lightness or darkness of an image. The higher the value, the
brighter the image. Drag the slider to the right or left to increase or decrease
the brightness. The range is from –100 to +100. The default value is 0.
Contrast
Adjusts the range between the darkest and the lightest shades in the image.
The higher the contrast, the bigger the different grayscale. Drag the slider to
the right or left to increase or decrease the contrast. The range is from –100
to +100. The default value is 0.
Brightness: -50
Brightness: 0
(Normal)
Brightness: +50
Contrast: -50
Contrast: 0
(Normal)
Contrast: +50
104
Choosing Scan Source
Choice:
Flatbed: Select this setting if you need to scan a single page from the flatbed.
*Auto, ADF—Use this setting if you are using the automatic document feeder
(ADF) to scan documents at a time.
Preview Window
Click the Preview button to get a scanned image in a low resolution. You can use
this window to select your scan area.
105
Using The Paper Tab
Selecting Your Scan Size
Automatic: Choose Automatic from the Cropping drop-down list on the
Paper tab. The scanner will capture an image according to the actual size
of your original.
Deskew: Use this option to let the scanner automatically determine if a
page is skewed, and then straighten the image. This option will be available
only when Automatic Cropping is selected.
Custom: Choose Custom from the Cropping drop-down list on the Paper
tab. This feature allows you to define the area or zone to be scanned. If you
select this option, you can enter the x and y offset values, width and length
to redefine your scanned area. The Display window will show the size as
you change the values.
Choose your scan size from the Scan Size drop-down list.
None
US Letter- 8.5”x 11”
US Legal – 8.5” x 14”
ISO A4 – 21 x 29.7 cm
ISO A5 – 14.8 x 21 cm
ISO A6 – 10.5 x 14.8cm
ISO A7 – 7.4 x 10/5 cm
ISO B5 – 17.6 x 25 cm
ISO B6 – 12.5 x 17.6 cm
ISO B7 – 8.8 x 12.5 cm
JIS B5 – 18.2 x 25.7 cm
JIS B6 – 12.8 x 18.2 cm
JIS B7 – 9.1 x 12.8 cm
Scanner Maximum
Long Page (<118”)
The following options are only available when Custom is selected.
X-Offset — the distance from the left end of the scanner to the left edge of
the scanning area.
Y-Offset — the position from the top end of the document to the top end of
the scanning area.
Width — the width of the scanning area.
Length — the length of the scanning area.
Center — automatically calculates the x-offset for center-fed feeding based
upon document size selected.
Unit: Define your measurement system. Inches, Millimeters, and Pixels are
available.
106
Using The More Tab
Enabling Multi-Feed detection
The multi-feed detection feature allows you to detect overlapped documents that
go through the scanner. Multi-Feed usually occurs due to stapled documents,
adhesives on documents, or electro-statically charged documents.
Additional Length Detection: Additional Length Detection allows you to define
the length of document being multi-fed. This value indicates the additional length
exceeding your scan area. A value of 0 indicates no additional length
detection. For the specified measuring unit, please refer to the Unit drop-down list
box on the Paper tab. Once multi-feed is detected, the scanning operation will not
be stopped. Instead, a multi-feed detection message will be displayed.
Using The Information Tab
The Information Tab allows you to view all the information about the scanner
including serial number, pad count, roller count, and firmware version. These are
helpful information when you report a problem to the service personnel.
107
9. Maintaining the Product
Cleaning The Glass
The product is designed to be almost maintenance-free. However, it still needs to
be cleaned occasionally to ensure optimum image quality and performance.
To clean the glass,
1. Open the document cover as shown below.
2. Dip a soft clean cloth with isopropyl alcohol (95%).
3. Gently wipe the flatbed glass and the white sheet beneath the document
cover to remove the dust or any toner particles.
4. Close the document cover. Your machine is now ready to use.
1. Document Cover
2. Flatbed Glass
1
2
108
Cleaning the ADF
From time to time the pad assembly and feeding rollers may become
contaminated with ink, toner particles or paper dust. In this case the product may
not feed documents smoothly. If this occurs please follow the cleaning procedures
to return your machine to its original state.
1. Moisten a clean lintless cloth with isopropyl alcohol (95%).
2. Gently open the ADF front cover. Wipe the feeding rollers from side to side.
Rotate the rollers forward with your finger and repeat the above cleaning
procedures until the rollers are clean. Be careful not to snag or damage the
pick springs.
3. Wipe the rubber part of the ADF snap-in pad.
4. Close the ADF unit. Your machine is now ready to use.
ADF Pad
ADF Roller
109
Cleaning the Pad in the Cassette
If the Pad in the Cassette is smeared with paper powder or dirt or every 30K
copies, paper may not feed smoothly or noise occurs during paper feeding. Follow
the procedure below to clean the Pad in the Cassette.
You need to prepare: cotton swab
1. Remove all paper in the cassette.
2. Moisten a cotton swab with isopropyl alcohol (95%).
3. Clean the rubber part of the pad.
Important:
After cleaning the smeared Pad, dry it completely.
Cassette
Pad
110
Cleaning the Drum Unit
If the drum unit is smeared with paper powder or dirt, the print out may appear
defective image of regular interval. Follow the procedure below to clean the drum
unit.
1. Turn off the power and remove the power cord from the power outlet.
2. Open the front cover by pulling the handles on both sides as shown.
3. Lift the handle of the drum unit and toner cartridge assembly and gently
remove the assembly.
111
4. Remove the toner cartridge from the drum unit as shown.
5. Clean the drum unit with a clean and soft cloth.
Clean this area.
Drum Unit
Toner
Cartridge
112
Cleaning the Paper Path
1. Refer to the preceding section to remove the Toner Cartridge.
2. Check if there is paper dust on the Paper Path. If so, remove the dust.
Paper Path
113
Cleaning the IR Sensors
If too much paper dust or dust accumulates on the IR sensors, it may cause the
misjudgment of paper jam. For example, there is error code of paper jam occurs
yet in fact no jammed paper found inside the printer. In this case, please clean
the IR sensor according to the following steps. If the problem persists, the sensors
are probably malfunctioning. Please contact the service personnel to replace the
sensor.
1. Refer to the preceding section to remove the Toner Cartridge.
2. Moisten a clean, soft cloth with 95% alcohol.
3. Wipe the area near the sensors as indicated.
IR Sensors
114
Cleaning the Paper-In Sensors
If too much paper dust or dust accumulates on the Paper-in sensors, it may cause
the misjudgment of paper jam. For example, there is error code of paper jam
occurs yet in fact no jammed paper found inside the printer. In this case, please
clean the Paper-in sensor according to the following steps. If the problem persists,
the sensors are probably malfunctioning. Please contact the service personnel to
replace the sensor.
1. Turn off the power.
2. Remove the Paper Tray.
3. Moisten a clean, soft cloth with 95% alcohol.
4. Wipe the Back of the sensor board as indicated.
Important!
Before cleaning the paper-in sensor, make sure the power has been
turned off and avoid touching the sensor board in case the
components of the circuit board may be damaged.
Wipe the Back of
the sensor board
115
Clearing the ADF Paper Jam
In the event of a paper jam in the ADF, follow the procedures below to remove the
paper:
1. Gently open the ADF front cover to the left .
2. Carefully pull the paper out of the ADF unit .
3. Close the ADF front cover. Your product is now ready to use.
116
Replacing the Snap-in Pad Module
After scanning about 20,000 sheets through the ADF, the pad may be worn out
and you may experience problems with document feeding. In this case, it is highly
recommended to replace the pad module with a new one. For ordering the pad
module, please consult your nearest dealer and follow the procedure below to
replace it.
Disassembling Procedure
1. Gently open the ADF front cover.
2. Remove the ADF snap-in pad module by pressing the lock upward.
Assembling Procedure
1. Gently open the ADF front cover to the left.
2. Remove the ADF pad module from the box.
3. Place it into the holes until it snaps into place.
117
Replacing The Toner Cartridge
The toner cartridge that comes with the product needs to be replaced after printing
approximately 3,000 pages. When the toner cartridge is running low, you will be
prompted with a [Toner Low] message. Buy a new toner cartridge and have it
ready before you receive [Replace Toner] message.
Note:
The drum unit and the toner cartridge are two separate parts.
Follow these steps to replace the toner cartridge：
Removing the Toner Cartridge
1. Turn off the power and remove the power cord from the power outlet.
2. Open the front cover by pulling the handles on both sides as shown.
3. Lift the handle of the drum unit and toner cartridge assembly and gently
remove the assembly.
118
4. Remove the toner cartridge from the drum unit as shown.
Note:
Do not dispose of the toner cartridge. Put the used toner cartridge into
the bundled plastic bag, and then return it to a dealer or service
representative. The latter recycles or deals with the collected toner
cartridges in accordance with the relevant regulations.
119
Installing the Toner Cartridge
1. Unpack the new toner cartridge and remove the protective cover.
2. Tilt the new toner cartridge up and down and then right and left 10 times
to distribute the toner evenly inside the toner cartridge.
3. Pull out the protective seal of the toner cartridge until it is completely
removed.
4. Install the new toner cartridge to the drum unit.
120
Warning!
Be careful not to inhale toner.
To avoid print quality problems, DO NOT touch the toner rollers.
If toner gets on your clothing or other fabric, wipe off the toner
with a dry cloth. Wash the items in cold water and air dry.
To prevent the toner cartridge from damage, do not expose it
more than several minutes.
5. Clean the corona wire inside the drum unit by gently sliding the tab from
left to right and right to left for several times. (After the toner cartridge
has been used for a period of time, some amounts of toner may remain
on the corona wire.)
Note:
Be sure to return the tab to the Home position (▲). The arrow on the
tab must be aligned with the arrow on the drum unit. If it is not,
printed pages may have a vertical stripe.
6. Hold the handle of the toner cartridge assembly and insert the toner
cartridge assembly to its original place. Press the handle to fix it firmly in
place.
121
Note:
Do not dispose of the toner cartridge. Put the used toner cartridge into
the bundled plastic bag, and then return it to a dealer or service
representative. The latter recycles or deals with the collected toner
cartridges in accordance with the relevant regulations.
7. Close the front cover.
122
Replacing The Drum Unit
The drum unit that comes with the product needs to be replaced after printing
approximately 12,000 pages. When the drum unit is running low, you will be
prompted with a [Drum Low] message. Buy a new toner cartridge and have it
ready before you receive [Replace Drum] message.
Follow these steps to replace the toner cartridge：
Removing the Drum Unit and the Toner Cartridge Assembly
1. Turn off the power and remove the power cable from the power outlet.
2. Open the front cover by pulling the handles on both sides as shown.
3. Lift the handle of the toner cartridge and gently remove the toner cartridge.
123
4. Remove the toner cartridge from the drum unit as shown.
Installing the Drum Unit
1. Remove the protective film and the label in the center of the drum unit.
Be sure not to touch the drum during unpacking. Your finger print may
effect the print quality.
2. Install the toner cartridge to the new drum unit.
3. Hold the handle of the toner cartridge and insert the toner cartridge into its
original position. Press the handle to secure it firmly in position.
DO NOT touch the
surface of the drum.
124
3. Close the front cover.
125
10. Troubleshooting
Monitoring Your Printer Using Printer
Status Monitor
Printer Status Monitor allows you to monitor your printer’s status, get
information on consumable parts, and alerts you when printer errors occur.
Printer Status Monitor is available when the printer is connected directly to a
host computer via the USB port or a network port. Printer Status Monitor is
installed when you install the printer driver as described in the preceding
section.
Accessing Printer Status Monitor
Double-click the Printer Status Monitor icon on the system tray. The
following printer status window appears.
Printer Status Window
Printer Status Monitor icon
126
Getting Printer Status Details
You can monitor printer status and get information on consumable products
using the Printer Status Monitor dialog box.
a Port Name
Port name for the specified printer.
b Progress Bar
The progress bar to access the latest data of the
specified printer.
c Text Box
Display the warning message.
d Text Box
Display the notice message.
e Save Errors to CSV
Save error message to a CSV file.
f Delete Errors
Delete all the error messages.
g Enable
Check the box to enable accessing the status of a
specified printer.
h Printer
Display connected printers.
i Consumables
Click to show the information of the paper tray and
the consumables parts such as Drum(EP), Toner.
j Get Errors Now
Refresh the printer status.
a
b
c
d
e
f
g
h
i
j
127
Setting Monitoring Preferences
To make specific monitoring settings, click the Setting tab on the Printer Status
Monitor window.
Language
Displays the language of the window.
Status Alert
Update Time
Show pop-up Window- error
message
Show pop-up window-warning
message
Define the interval to refresh the printer
error status.
Choice: 1, 5, 10 (minute), Custom (1 ~
1440) minute
Check this box to show the error message.
Check this box to show the warning
message.
128
Clearing A Warning or Error Message
If a problem occurs during operation, a warning or error message and QR code
will display on the LCD panel. In addition, the Error LED will be flashing or
solidly lit to indicate a warning or an error status. To solve the problem, please
follow the on-screen instruction and the following table for more detailed
information or use your mobile phone to scan and view the troubleshooting
video.
Warning Message
Message
Description or Solution
Auto Temp.
Adjust
(200004)
Auto Temperature Adjustment. Please wait.
The temperature inside the printer is too high. To avoid
damaging the toner, the print job is suspended for a few
minutes. After the temperature returns to the normal
degrees, the warning message will then disappear and
the print job will continue.
Toner low
(200032).
Toner that remains is lower than 10%. The machine
can still perform printing or copying function yet with
poor quality.
Drum unit near
end (200043).
Drum unit that remains is lower than 10%.
Call the service personnel to order and replace the EP.
Toner empty
(200031)
Toner has run out.
Replace a new toner cartridge.
No Drum unit
(200041)
Please install Drum unit and restart MFP.
Drum unit life
ends (200042)
Drum unit life has been exhausted.
Call the service personnel to order and replace the EP
module.
129
Error Message
Error Message and Codes
Possible Causes or Solution
System error
Service code: 100111
Restart MFP. If this error persists, call service
personnel for help.
Scan module error (000113)
Restart MFP or call service.
An unexpected error from scanner parts
occurs.
Restart MFP or call service to replace scanner
parts that fail.
ADF cover opens.
Close ADF cover.(002014)
Close ADF cover.
Printer module error.
Please restart MFP or call service
(205000, 205001).
An unexpected error from printer parts
occurs.
Restart MFP or call service personnel to
replace printer parts that fail.
Printer module error.
Please clean corona wire and
restart MFP or call service
(205101).
An unexpected error from printer parts
occurs.
Please clean corona wire and restart MFP or
call service personnel to replace printer parts
that fail.
Motor error (000001).
Press # button to erase or call
service.
When MFP is booted, the scanner and printer
engine Initialization fail.
Restart MFP.
Scanner lamp error (002007).
Please close flatbed cover and
Press # button to erase or call
service.
The CIS lamp is damaged or not lit.
Call service personnel to replace the CIS unit.
Fan fails (200090).
Call service personnel to replace the fan.
Front cover opens (200051).
Please close front cover.
Rear cover opens (200054).
Please close rear cover.
Continue feed error (200000).
Please open front cover to clear the paper
and load paper to proper tray.
Fuser error (201600, 201604~5,
201613, 201615~201618,
201621~201623)
Please restart MFP. If the error persists, call
service personnel for help.
Please open rear cover (200002).
The rear cover has to be opened when bond,
card, or transparency is selected as media
type.
130
Please load paper in manual tray
(200080).
Paper empty in the manual tray.
Please check tray 1 and press OK
(200003).
Pick up error. Paper empty, paper jam, or
pickup failed in tray 1.
Please load paper to tray1
(200081)
Tray 1 paper empty.
DHCP no response (500002).
Please check network settings.
Check network settings.
USB flash disk not found.
Insert USB flash drive to the USB flash port.
USB flash disk connection fails.
Job abort.
Check the connection of USB flash drive.
MFP not ready.
Try again later.
MFP is busy with current job. Wait until
current job is completed.
Buffer full Job abort.
Memory is not enough to process the
scanned images.
Buffer full
Print scanned images：1
Cancel job：2
Memory is not enough to process the
scanned images. Press [1] to print the first
few images which have not exceeded the
memory limit or press [2] to cancel job.
Resetting default settings fails.
Please try again later.
Resetting default settings.
Scanner Calibration fails.
Please try again later.
Please try again by pressing the Menu button
and then choosing
System>Management>Calibration.
Reset count fail.
Please try again later.
Please try again by pressing the Menu button
and then choosing
System>Management>Reset count.
Setting fails.
Please try again later.
Setting the Menu option fails. Check your
setting.
Full page not support N in 1
The Full page feature does not support N in 1
(2 in 1 or 4 in 1).
Custom zoom not support N in 1
The Custom Zoom feature does not support
N in 1 (2 in 1 or 4 in 1).
131
Paper Jam
ADF paper jam (002013).
1. Open ADF cover and clear paper.
2. Close ADF cover.
Paper jam (200301). Please check manual tray.
Paper jam (200302). Please open front cover and tray 1 to clear jam paper.
Paper jam (200324). Please open front cover and tray 1 to clear jam paper.
Paper jam (200325). Please open front cover and pull drum unit out to clear jam
paper.
Paper jam (200326). Please open front cover and pull drum unit out to clear jam
paper.
Paper jam (200327). Please open front cover and pull drum unit out to clear jam
paper.
Paper jam (200328). Please open front cover and pull drum unit out to clear jam
paper.
Paper jam (200329). Please open front cover and pull drum unit out to clear jam
paper.
Paper jam (200330). Please open front cover and rear cover to clear jam paper.
Paper jam (200331). Please open front cover and rear cover to clear jam paper.
Paper jam (200332). Please open front cover and rear cover to clear jam paper.
Paper jam (200333). Please open front cover and rear cover to clear jam paper.
Paper jam (200334). Please check the duplex tray and open front cover and rear
cover to clear the jam paper.
Paper jam (200335). Please check the duplex tray and open front cover and rear
cover to clear the jam paper.
132
Locations of the Jammed Paper
Front Cover: Open the front cover by
pulling the handles of the front cover on
both sides as illustrated.
Rear Cover: Open the rear cover by
pulling the handle of the rear cover as
shown.
Duplex tray: Pull the duplex tray
beneath the rear cover out of the main
unit.
Manual tray: Open the manual tray by
grasping the handle and pull it down.
133
Fuser:
The area around the fuser is hot. To avoid a burn injury, be careful not to touch
the fuser until it cools down and follow these steps to remove the jammed
paper:
1. Open the Front Cover and the
Rear Cover.
2. Pull down the Fuser Path as
indicated.
3. Pull down the Release Arm on
both sides.
4. Slowly remove the jammed paper.
5. If there is difficulty to pull off the jammed paper, remove the printer
cartridge first.
6. Rotate the Release Wheel to slowly pull out the jammed paper.
134
Sending to FTP/CIFS Errors
Invalid login name or
password.
Please check your login name or password on the
product’s web page.
Connection failed.
Unable to connect to
server.
Connection fails during scan to FTP/CIFS.
Check network environment or tray again later.
JPEG not support
Black&White
JPEG file format does not support black and white
image mode.
E-Mail Errors
Exceed allowable limit.
E-mail recipients exceed allowable number (5).
No recipients added.
Please add recipients
before pressing start.
Enter your recipient.
No from address added.
Please add address in the [From] field, before
pressing start.
File name is existed.
Job abort.
File name for the scanned image existed.
Change your file name.
JPEG not support
Black&White
JPEG file format does not support black and white
image mode.
No entries found.
Please modify your search entry.
Unknown error.
Restart MFP. If this error persists, call service
personnel for help.
135
Error Message and Codes
Possible Causes or Solution
System error
Error (Number).
Restart MFP. If this error persists, call service personnel for
help.
300100
Printer API_NVRAM_RW_TEST_FAIL
300101
Printer API_NVRAM_WRITE_FAIL
300102
Printer API_NVRAM_READ_FAIL
300200
Printer Flash Error
300201
Printer FLASH_BLOCK_ERASE_FAILED
300202
Printer FLASH_CHIP_ERASE_FAILED
300203
Printer FLASH_PROGRAM_FAILED
201631
Printer runtime error.
201632
Printer runtime error.
201650
Printer runtime error.
201651
Firmware error.
201701
Printer MB NVRAM：reading error
201702
Printer MB NVRAM：writing error
201703
Printer MB NVRAM：reading error while comparing
201704
Printer MB NVRAM：comparing error
201711
Printer Drum Unit NVRAM：reading error
201712
Printer Drum Unit NVRAM：writing error
201713
Printer Drum Unit NVRAM：reading error
201714
Printer Drum Unit NVRAM：comparing error
201721
Printer Toner NVRAM：reading error
201722
Printer Toner NVRAM：writing error
201723
Printer Toner NVRAM：reading error while comparing
201724
Printer Toner NVRAM：comparing error
201730
Printer uses wrong NVRAM Address.
302651
Network_INIT_FAIL , network initialization fails.
136
Image Problem Troubleshooting
Problem
Image Example
Solution
Paper curls
1. Use paper of standard weight: If
you are using thin paper, try to use
paper of standard weight (80
g/m
2
).
2. Use paper with less moisture: Load
the paper to the paper tray
immediately after removing them
from the packaging. Seal the
remaining paper with the original
packaging to keep from the
moisture absorption.
Light
print(entire
page)
1. Make sure that the toner cartridge
is fully installed.
2. Make sure that the Toner Save
setting is turned off in the printer
driver.
3. Try using a different type of paper.
4. The toner cartridge might be
almost empty. Replace the toner
cartridge.
Light
print(partial
page)
1. Make sure that the toner cartridge
is fully installed.
2. The toner level might be low.
Replace the toner cartridge.
3. The paper might not meet the
printer’s specifications (for
example, the paper is too moist or
too rough).
Vertical white
lines
Call the service personnel for help.
Vertical black
lines
Please clean the EP charger (corona
wire) according to the procedure
described in this manual on page 163.
137
Image Problem Troubleshooting
Problem
Image Example
Solution
Dirty
background(partial
page)
Check if toner is not leaked from
the toner cartridge. If so, replace
the toner cartridge.
Dirty
background(entire
page)
1. The paper might not meet the
printer’s specifications (for
example, the paper is too thin).
2. Check if there is enough toner
in the toner cartridge. If not,
please replace the toner
cartridge.
3. Call the service personnel for
help.
Print blank page
Check if there is enough toner in
the toner cartridge. If not, please
replace the toner cartridge.
If this error happens again, call
service for help.
Defective image of
regular interval
1. Clean the drum unit with a soft
and clean cloth (See p. 152).
2. If this error hapeens again, call
service for help.
2.
Loose toner
1. If you have observed a rougher
texture on one side of your
paper, try printing on the
smoother side.
2. The paper might not meet the
printer’s specifications (for
example, the paper surface is
not smooth or paper too thick).
3. Media type incorrect. Please
choose proper media type for
your paper.
138
Black line on edge
The image is slightly skew. Make
sure the edge of your document is
properly aligned and slightly touch
the paper guides in the auto
document feeder.
Technical Support
If your problem still exists after trying the above solution, please contact our
technical support.
Headquarter
Avision Inc.
No. 20, Creation Road I, Science-Based Industrial Park,
Hsinchu 300, Taiwan, ROC
TEL: +886 (3) 578-2388
FAX: +886 (3) 577-7017
E-MAIL: servi[email protected]
Web Site: http://www.avision.com.tw
US and Canada Area
Avision Labs, Inc.
6815 Mowry Ave., Newark CA 94560, USA
TEL: +1 (510) 739-2369
FAX: +1 (510) 739-6060
E-MAIL: support@avision-labs.com
Web Site: http://www.avision.com
China Area
Shanghai Technical Support Center
7A, No.1010, Kaixuan Road, Shanghai 200052 P.R.C.
TEL :+86-21-62816680
FAX :+86-21-62818856
E-MAIL :[email protected]n
Web Site:http://www.avision.com.cn
Europe Area
Avision Europe GmbH
Bischofstr. 101 D-47809 Krefeld Germany
TEL: +49-2151-56981-40
FAX: +49-2151-56981-42
E-MAIL: info@avision-europe.com
Web Site: http://www.avision.de
Espaço Brasil
Avision Brasil Ltda.
Avenida Jabaquara, 2958 – Cj. 75 – Mirandópolis –
CEP: 04046-500 – São Paulo, Brasil
TEL: +55-11-2925-5025
E-MAIL: [email protected]
Web Site: http://www.avision.com.br
139
11. Specifications
All specifications are subject to change without notice. For detailed
specifications, please refer to our web site at http://www.avision.com
General
Type
MFP
Functions
Copier-Printer-Scanner-E-mail
Dimension (WxDxH)
404 x 380 x 366 mm
Weight
10.7 kg
Max paper capacity
250 (main tray) (70 g/m
2
)
10 (manual tray) (70 g/m
2
)
75 (Auto Document Feeder) (70 g/m
2
)
LCM
1.77 in. TFT
Connectivity
Hi-speed USB 2.0
10/100/1000 Base-Tx Ethernet
Wi-Fi: 802.11 b/g/n (For the model supports
Wi-Fi)
Opearating
Environment
Temperature
10°C ~ 32 °C
Humidty
15% ~ 80% RH
Storing
Environment
Temperature
-40°C ~ 65°C
Humidty
10% ~ 90% RH
Current consumption
110~127Vac, 50/60Hz,9A
Or 220~240Vac, 50/60Hz, 4.5A
Toner cartridge lifetime
3,000 prints
Drum unit lifetime
*30,000 prints
Product Lifetime
120,000 prints
*Drum yield is based on 3 pages per job [letter/A4 simplex].
The number of pages maybe affected due to the media type or paper size.
140
Copy Functions
Copy size
Legal, Legal 13, Ofício, Letter, A4 ,A5, A6, B5(JIS),
B6 (JIS)
Max. copy size
Legal (216 x 356 mm) (ADF)
A4 (216 x 297) (Flatbed)
Min. copy size
76 x 127 mm
Copy speed
40 cpm (A4, 1 to N)
Copy count
up to 99, Auto Reset to 1
Zoom
25 ~ 400%
N-up copy
2 in1 / 4 in 1 / ID card
Copy mode
Text/Photo/Mixed
Print Function
Printing method
Mono Laser
Printing speed
40 ppm (A4), 42 ppm (Letter)
Max print size
216 x 356 mm (8 x 14 in.)
Min print size
76 x 127 mm
Resolution
1200 x 1200 dpi
PDLs/Emulations
GDI/PCL
First print out time
<5.9 seconds
Edge erase
4.3 mm (top, bottom, left, right)
Scaling
25 ~ 400%
Duplex print
Yes
Network print
Yes
Scan Function
Scanner type
Flatbed/ADF/CIS type, Color/BW
Max. scanning size
Legal (216 x 356 mm) (ADF)
A4 (216 x 297 mm) (Flatbed)
Min. scan size
76 x 127 mm
Optical resolution
1200 x 1200 dpi
Scanning bit depth
Color - 24bit(output)/48bit (input)
Gray - 8bit(output)/16bit (input)
B/W - 1bit
File format
Color/Gray - JPEG, M-PDF, PDF, TIFF
B/W - PDF, M-PDF, TIFF
Scan to Destinations
Scan to E-mail, Scan to FTP/CIFS, Scan to USB
flash drive (partition type FAT16/FAT32)
141
Wi-Fi Specifications:
The model (CF-811AC/CF-WU810N) of Wi-Fi module varies according to countries/regions.
Model: CF-811AC
Main Chipset
RTL8811CU
Host Interface
USB 2.0
Frequency Range
2.4GHz/5.8GHz Dual-Channel
Wi-Fi Standard
IEEE802.11a
IEEE802.11b
IEEE802.11g
IEEE802.11n
IEEE802.11ac
Transmit Speed
11b：1/2/5.5/11Mbps
11g：6/9/12/18/24/36/48/54Mbps
11n：200Mbps
11ac：433Mbps
Transmit Power
Max. 17 dBm
Security
WPA-PSK/WPA2-PSK
WPA/WPA2
WEP
Operating System
Windows XP/Vista/7/8/8.1/10 (32/64 bit)
MacOS10.6~MacOS10.15
142
Model: CF-WU810N
Main Chipset
RTL8188EUS
Host interface
USB 2.0
Frequency
Range
2.412~2.484 GHz
Wi-Fi Standard
IEEE 802.11b
IEEE 802.11g
IEEE 802.11n
Transmit Speed
11b: 1/2/5.5/11 Mbps
11g: 6/9/12/24/36/48/54 Mbps
11n: 150 Mbps
Transmit Power
Max. 18 dBm
Security
WPA-PSK/WPA2-PSK
WPA/WPA2
WEP
Operating
System
Windows XP/Vista/7/8/8.1/10 (32/64 bit)
Max OS 10.6 ~10.11
Linux Kernel 2.6.18~3.10
