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Frequently asked questions
Problem Possible cause and solution
There is still soiling in
the oven compartment
after a Self Clean pro-
gram.
The Self Clean program burns off soiling in the oven
and leaves it as ash.
Remove the ash with warm water, liquid dish soap,
and a clean sponge or a clean, damp microfiber
cloth.
If there is still coarse soiling left in the oven after
the Self Clean program, you should start the
program again, selecting a longer duration if
necessary.
The accessories make
noises when they are
pushed into or pulled out
of the oven.
The Self-Clean-resistant surface of the side runners
creates friction when accessories are pushed into or
pulled out of the oven.
To reduce the friction, add a few drops of heat-
resistant cooking oil to some kitchen paper and use
this to lubricate the side runners. Repeat this after
every Self Clean program.
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