EVOLUTION MAX 4D
User Manual
Welcome to
Thank you and congratulations on purchasing an Infinity Massage Chair - you’ve made a
great choice.
With over a decade of experience designing, building and servicing massage chairs,
Infinity takes pride in every chair sold, including yours. We are here for you. The US-
based Customer Care team can be reached at (603) 910-5000 or visit us online at www.
infinitymassagechairs.com and find valuable self service resources under the SUPPORT tab,
including electronic copies of all documents and video tutorials.
Inside this manual, you will find everything you need to setup and safely enjoy your chair.
Please review the entire manual, including all safety information, before assembling or
using your chair. If you are assembling the chair yourself, please see the Assembly Guide
next and reference the online assembly video.
For convenience, we’ve also created a Quick Start Guide. We suggest you keep it in the
remote pocket as a tool to get to know all the features of your new chair.
Get ready to sit back, relax and enjoy the Ultimate Massage Experience.
We know you can’t wait to sit in your new Infinity Massage chair! Take a picture of you enjoying the ultimate
massage experience and make sure to tag us on social media with the hashtag #infinitymassagechairs
Register your product at www.infinitymassagechairs.com/warranty
to ensure it is in our system. This will simplify the warranty process
should you ever need it.
Alternatively, scan the QR code to go directly to the URL above.
Before assembling your chair, watch an assembly video at:
www.infinitymassagechairs.com/assembly-tutorials
Alternatively, scan the QR code to go directly to the URL above.
THE ULTIMATE MASSAGE EXPERIENCE
@infinitymassagechairs@infinitymassagechairs
@infinity_chairs@infinity_chairs
@infinitymassagechairs@infinitymassagechairs
SCAN CODE
SCAN CODE
Warranty Registration
Assembly Video
Table of Contents
Before Getting Started
Your Chair
Chair Setup
Taking Control
Installation Site
Clearance Space for the Chair
Floor Protection
Move Methods
Connect to Power
Chair Features
External Structure
8
8
8
9
9
6
7
Getting Comfortable
Main Power Switch
Adjust Pillow
Adjustable Shoulder Airbags
Reduce the Intensity of Your
Massage - Manually
Truefit
TM
Body Scanning
Getting Out Of The Chair
USB Charging Station
10
10
10
10
11
11
11
12
Remote Control Layout
Remote Control Operation
Auto Programs
Navigating the Remote
4D Intensity Control
Program Descriptions
Airbag Massage
Airbag Region
Airbag Intensity
Back Heat
Foot Reflexology Rollers & Total
Calf
™
Kneading and Oscillation
Smart Dial Controller and
Wireless Charging/USB Port
14
15
16
16
16
17
18
18
18
18
19
19
Language
Voice Control
Remote Control Screen Brightness
Button Lights
Remote Control Sound
Bluetooth
®
Audio
Sleep Mode
Trouble Shooting
Specifications
Frequently Asked Questions
Manual Programs
Back Massage Technique Mode
Massage Part (Back Region)
Back Node Width
Massage Speed
Foot Reflexology Rollers & Total
Calf
™
Kneading and Oscillation
Weightless Zero Gravity Recline
Remote Control In-Use Screen
26
26
26
27
27
27
27
33
33
34
28
28
28
28
29
29
29
29
Staying Safe
Settings
Set Your Environment
Build Your Own
Fixing Issues
30
5
Warning! Read important safety information found on page 30 before using or operating chair.
WARNING
Integrated Air Ionizer
Timer
App Download & Installation
Activating Voice Control
Intelligent Voice
Command+Control
Turn Off Listening
Bluetooth
®
Audio
SoothMe
™
Sounds
Volume
Remote Control Beep
Demo Voice
Chromotherapy Programs
Light Themes
Light Colors
Light Brightness
20
20
20
21
21
21
22
22
23
23
23
24
24
24
25
Chair Entry & Exit
Chair Entry and Exit Hazards 13
Truefit
TM
Body
Scanning
Chair Features
6
Your Chair
4D Back Massage
Mechanism
Zero Wall Fit
TM
Space-
Saving Technology
See page 8
See page 16
See page 10
Adjustable
Shoulder Fit
See page 11
Foot Reflexology
Rollers
Bluetooth
R
Speakers
Smart Dial Controller and
Wireless Charging/USB Port
See page 19
See page 19 & 29
See page 22 & 27
Manual Massage
Customization
See page 28
Integrated Air Ionizer
Complete Calf
™
Kneading + Oscillation
Apple & Android
App Functionality
Intelligent Voice
Command + Control
See page 19 & 29 See page 20
See page 21
See page 20
Back Heat
See page 18
See page 24
Chromotherapy
Programs
See page 22
SootheMe™ Sounds
Weightless Zero
Gravity Recline
See page 29
7
External Structure
Speaker
Pillow
Back Cushion
Seat Cushion
Leg Rest
Back Cover
Arm Rest
Caster
Foot Rest
Smart Dial
Controller
8
- 4” clearance for the recline of the backrest; 24” clearance for the extension of footrest and
sliding forward of the chair.
- Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal
interference.
Clearance Space for the Chair
Installation Site
Before Getting Started
We recommend to place a piece of thin carpet or soft mat underneath it to avoid damaging
the floor.
Floor Protection
- Do not use the massage chair in high moisture environment such as near a swimming pool or bathroom to
prevent electric shock accident.
- Please keep the massage chair away from heated surfaces to prevent fire hazard or damage to the product.
WARNING
Massage chair
Floor
Carpet
4”
- Keep the distance between the power socket and power switch within 60” to avoid damage of power cord
while massage chair sliding forward.
- Straighten the power cord while in use to avoid tangle or damage.
CAUTION
- To avoid serious injury or death, before sliding chair forward or backward check to make sure area is clear
of children, pets, or obstacles.
WARNING
24”
9
Apply pressure to the back of the massage chair from behind to pivot on the Castors.
Have a second person up front to guide the Footrest until in the correct position. Maintain
clearances as mentioned above. Gently lower into place. Do not pull on the side arms.
Move Methods
Connect to Power
CAUTION
- Do not move the chair when there is user inside.
- Chair is heavy. Use caution and get assistance when lifting to avoid injury. Do NOT lift chair by footrest or
armrests to avoid damage to product.
Plug into a 110V grounded outlet.
4”
WARNING – Improper connection of the equipment-
grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify the plug
provided with the product – if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
This product is for use on a nominal 120-V circuit and has a
grounding plug that looks like the plug illustrated. Make sure that
the product is connected to an outlet having the same configuration
as the plug. No adapter should be used with this product.
Earthing
This massage chair is a Class 1 electrical appliance. Make sure to
use a grounded outlet to the grounded power supply circuit and a
properly installed earth grounding rod with ground connection, to
avoid electric shock.
Grounding Instructions
To avoid risk of electrical shock, turn power switch off before plugging unit into electrical outlet. Use only
with properly grounded outlet (3 prong). Do not plug into ungrounded outlet.
Grounded
outlet
Grounding pin
WARNING
10
To power up the chair, flip the main
power switch located on the side of
the base of the chair to ON. Ensure
the electrical cord is connected to a
110V grounded outlet and plugged into
the power cord port located on the
back of the base of the chair.
Main Power Switch
Getting Comfortable
Chair Setup
Take a seat in the chair and take note of where the neck pillow
rests on your neck. Adjust the pillow so that it rests comfortably
in the arch of your neck. Do this by removing it from the velcro,
aligning it, and then reattaching to the velcro once it is in the
desired position.
Adjust Pillow
Neck Pillow
Shoulder Airbag
- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled
and that the unit be placed in an environment free of dust and moisture.
- To avoid possible damage to product or injury to unsupervised children, always turn off power switch and
unplug massage chair from electrical outlet immediately after use.
CAUTION
The shoulder airbags on your massage chair can be adjusted
to better your shoulder height. Should you need to adjust
the shoulder airbags up or down, simply grab the top of the
airbag and pull down. To bring the airbag back up, reverse this
process by grabbing the bottom edge and pulling up.
Adjustable Shoulder Airbags
Main Power
Switch
Power Cord Port
11
HO
M
E
HOMEHOM
E
To easily exit the chair at any time, press the ON/OFF power button
on the remote control to restore the chair to the upright position.
WARNING! Check to make sure children and pets are clear of chair
before pressing on/off button to return chair to upright position. See
next page for detailed hazard warnings.
Getting out of the Chair
Smart tip: To increase intensity in the neck
and shoulder region, flip the pillow or the
pillow and pillow pad up so you lay directly
on the seat back pad.
Body Scanning Shoulder Adjust Prompt
Truefit
TM
Body Scanning
Select any auto program and press the OK
button. The chair will automatically begin
scanning your body, mapping your back,
shoulders, and neck. During this process it
is important to remain seated back into the
chair without lifting your head. The scan can
be viewed on the remote control screen. If
fine tuning is needed just after your body
scan, wait for the shoulder adjust prompt to
appear and then use the Back Adjustment
buttons to move the massage rollers up or
down for the perfect shoulder kneading
position.
To make the massage less intense, you can add the back pad to the seat back of your chair,
or you can also fold down the neck rest to provide more cushioning between you and the
massage mechanism in the seat back. To make the foot rollers less intense, insert the foot
pads that came with your chair into the foot bed of the footrest.
Reduce the Intensity of your Massage - Manually
12
USB Charging Station
Your massage chair includes a USB-A port to charge your phone or tablet while using the chair.
This feature is especially helpful when using the app to control the chair.
The port is located on the left arm panel on the Joystick Control.
Chair Setup
Station
USB Charging
13
DANGER
DANGER
DANGER
Chair Entry and Exit Hazards
Chair Entry & Exit
WARNING! The areas under the footrest and behind the back rest are potentially
dangerous for a child or pet. The chair back is heavy and reclines with force. A small child or
pet located behind the chair could be crushed as chair is reclined resulting in serious injury
or death. When chair is reclined, small children or pets who have crawled under the leg rest
may not be visible to the user and could be crushed when leg rest is lowered or when chair is
returned to upright position. To avoid serious injury or death, check these areas carefully
before reclining, lowering leg rest, or returning chair to upright position.
Make sure to check for
children or pets between the
chair back and the base of
the chair before entering zero
gravity recline.
Make sure to check for children
or pets underneath the footwell
before exiting zero gravity
recline and returning to upright
position.
Make sure to check for
children or pets between the
footrest and the chair body
before lowering the legrest.
14
Remote Control Layout
Taking Control
HOME
15
Remote Control Operation
On/Off – Powers up the remote or returns the chair to the exit position and
powers down remote.
Home – Shortcut to the home page of all menu screens.
Pause – Press pause to immediately stop all massage chair activity, press again to
resume.
Feet Adjust – Press and hold up arrow to bring foot rest up, press and hold
down arrow to bring foot rest down.
4D
4D – Press to increase or decrease 4D intensity of back mechanism. In-use
screen displays intensity dial.
Auto – Shortcut to the Auto Programs menu screen.
Back Adjust – Back mechanism position adjustment; press and hold up to raise,
press and hold down to lower. Use during initial body scan fine tuning or in
manual point or Partial zone mode.
Foot Rollers – Press this button to toggle the foot reflexology rollers on or off.
Directional Button – Press up, down, left or right to navigate the display screen.
During the massage, press up or down buttons to adjust massage speed. Press
left or right button to adjust airbag intensity.
OK – After navigating to the command desired on the display, push OK to
select. During the massage, press OK button to switch to zero gravity.
Seat Back Position – Press and hold down arrow to recline the seat back, press
and hold the up arrow to upright the seat back.
Zero Gravity – Press for Zero Gravity 1, press again for Zero Gravity 2, press
again to restore recline to upright position.
Leg Length – Press and hold right arrow to extend the leg length adjustment,
press and hold the left arrow to retract the leg length adjustment.
16
H
OM
E
Auto Programs
Taking Control
When massage chair is operating, press
the AUTO button on the remote control to
enter Auto Program Menu. Choose from
Sports Refresh, Extension, Rest & Sleep,
Working Relief, Neck & Shoulder, Waist
& Spine, Deep Shiatsu, Healthy Breath,
Massage Extend, Relaxation, All Air, or
Demo. Press OK to enter the program you
desire. Selected program will show on the
home screen.
Navigating the remote
To show the Auto Programs list: Use the directional buttons to
highlight AUTO from Home display, press OK button to select. Press
up or down button to navigate amongst the 12 auto programs.
To select an auto program: Use the up and down directional buttons
to highlight the program you wish to run. Press OK button to select
and begin program.
While the in-use screen is showing, use the 4D button on your
remote control to increase or decrease intensity. Intensity dial
shows on in-use display area.
4D Intensity Control
17
Sports Refresh
Neck & Shoulder
Extension
Waist & Spine
Working Relief
Deep Shiatsu
Relaxation
Healthy Breath
All Air
Massage Extend
ProgramW hat for? Description
W
Demo
Performs a strong massage with deep, penetrating massage
techniques to alleviate your aches and pains, improve circulation,
and recuperate the body after intense physical activity.
Inspired by Thai massage. The strong kneading and
stretching functions effectively decompress the entire
body.
A progression of mild massage techniques and chair
movements brings harmony to your body. This program
helps you unwind from a long day, and prepares you for a
restful night’s sleep.
A powerful combination of kneading, grabbing, and
pressing massage techniques target the neck, shoulder,
and upper back to help ease unwanted pain and stiffness.
Performs a strong massage to ease muscles and
recuperate the body.
Designed to be an incredible injury prevention program,
this massage focuses on the lumbar vertebra with targeted
massage to loosen rigid muscles, relieve tension, improve
circulation, and revitalize your energy levels.
Deep shiatsu on the back for 10 minutes.
Rhythmic five-minute massage to aid with deep breathing.
Designed for morning or midday relaxing, this massage helps
to boost the vitality of muscles.
Reduce built up tension carried
in the body from everyday
stress.
Best for winding down and
re-energizing yourself after a
long day.
Many find this program beneficial
to relax and ease stress when
winding down.
A quick way to feel all the massage
techniques and chair movements in
a brief 8 minute session.
Designed for morning or midday
relaxing.
This program is reccomended to
relieve lower back pain.
Helps to relax, recover, and
revitalize the main back muscles
along your spine.
This is a great program for
people who work at a desk or
travel a lot.
Soothing pain and tension in the
neck and shoulders.
This program is the best choice
to relax tired muscles and
increase physical vigor.
Soothe muscles after sports
activities and exercise.
Try this program as you prepare
your body to rest for the night.
Assists in relieving lower and upper back pain through a
series of massage techniques.
Full-body airbag-only massage without any kneading and
tapping.
A quick show of massage chair’s features and functions. That
can be accompanied by an explanatory voice over. The voice
can be turned off and on in SOUNDS.
Full Body
Rest & Sleep
18
Airbag Region
Taking Control
Select AIRBAG from Home display, press up or down button to
navigate among: PART and FORCE. Select by pressing OK.
PART allows you to select which airbags to use. Select Full for all
airbags. Otherwise pick and choose amongst the other Parts to
turn them on or off. You may select more than one Part. To turn
off all Airbags, select any lit parts and hit OK to turn off. When no
Parts are lit, all airbags are off.
Airbag Massage
Navigate to PART, press right button, then use the up or down
button to select your desired airbag region: Full, Arm & Shoulder,
Leg & Foot, Buttock. Press OK button to select the airbag region.
Airbag Intensity
Navigate to FORCE, press right button, then use the up or down
button to select your desired intensity: 1 = light, 5 = firm, or Off.
Press OK button to select the airbag intensity.
While the in-use screen is displayed during a massage program,
press the left or right directional button to adjust the airbag
intensity (this feature works in both Auto and Manual programs).
Select HEAT from Home display, press right
button, then press up or down button to
navigate to desired heat setting: 1 = low, 2,
3 = high or Off. Press OK button to select
the heat setting.
Back Heat
19
Select MANUAL from Home display, then
press up or down button to navigate to
ROLLER. Press right button, then use the
up and down buttons to select your desired
foot roller speed: 1 = slow, 2, 3 = fast, or Off
(deactivate foot rollers). Press OK button to
select the foot roller setting.
Alternatively, press the Foot Roller button
on your remote control. If the foot rollers
are on, pressing this button will turn the
foot rollers off. Press again to turn on. Your
current foot roller speed is displayed in the
in-use screen in the bottom right corner.
Foot Reflexology Rollers &
Total Calf
TM
Kneading and Oscillation
Smart tip: While the in-use screen is
displayed during a massage program, press
the left or right directional button to adjust
the airbag intensity (this feature works in
both Auto and Manual programs).
As well as having a corded remote control, your chair also comes with a built in smart dial
controller which is located on the top of the left arm panel. The smart dial controller allows you
to turn the chair on and off, select from six of the auto program’s, adjust the recline angle of
the seat back, and wirelessly charge your mobile device.
Wireless Charging Pad:
Place any wireless charging-enabled phone directly on to pad to charge.
Button: Press and hold to turn chair ON. Press again to cycle through six of the auto
program’s. The program name is announced through the speakers and starts immediately.
Press and hold to turn chair OFF.
Dial:
Use dial to recline and upright the Evolution Max 4D massage chair by turning left or right.
USB Charging port: Attach a standard USB-A cord to charge devices.
Smart Dial and Wireless Charging/USB Port
Button
Dial
USB Charging Port
Wireless Charging
20
Set your Environment
Android System Software (Android System V2.2 or later)
- Open the Google play store. In the search bar, search for ‘Infinity Massage Chair Evolution
Max’. Click on the Evolution Max app tile.
- Click “Install” to download and install the Evolution Max APK, then press Settings button on
your computer or Android device > press Wireless and Web Setting > Bluetooth
®
> Scan
Bluetooth
®
device > Evolution Max, then pair.
- Start the Evolution Max APK, press Settings menu > Bluetooth
®
> and pair with the Evolution
Max to link the APK
Apple iOS: (iPhone or iPad devices)
- Open the App Store. In the search bar, search for ‘Evolution Max by Infinity’ to find the app.
Click “Get” at the top right corner to download and install the software.
- In your device settings, open Bluetooth
®
and connect it to the massage chair.
- Please note: Only Apple equipment compatible with Bluetooth
®
4.0 can connect to the chair’s Bluetooth
®
.
App Download & Installation
Select TIME from Home display, press right
button, then press up or down button to
select your desired timer: 10 minutes, 20
minutes, or 30 minutes. Press OK to select
your desired massage timer length. 20
minutes is the default setting.
Timer
Select AIR IONIZER from Home display,
press right button, then press up or down
button to select your desired air ionizer
setting: On, or Off. Press OK button to
select the setting.
Integrated Air Ionizer
21
Smart tip: Have your command ready before
activating voice control. After 5 seconds
the voice command function will turn off
automatically and must be awakened again.
Your chair comes with built in intelligent voice control.
This feature allows you to control your chair and massage
experience completely hands-free by using one of the
many voice commands.
To activate the intelligent voice control function, simply
say ‘Switch to Voice Mode’. You may now give your
chair any of the commands to the right within 5 seconds.
Alternatively, you can touch the voice command pad on
the left speaker to activate, and then speak your command
within 5 seconds. Make sure to speak clearly and slowly.
After 5 seconds the Intelligent Voice Command function
will turn off automatically and must be awakened again.
Intelligent Voice Command + Control
Turn Off Listening
You can turn off intelligent voice control listening by using
the remote control. Select SETTING from Home display,
press up or down button to navigate to VOICE, press right
button, then press up or down button to select Off. Press
OK button to select the setting. Intelligent voice control will
now no longer activate until turned back on.
Commands
Power On
Switch Off
Activate Massage
Sports Refresh
Extension
Rest & Sleep
Working Relief
Neck & Shoulder
Waist & Spine
Airbag Massage
Deep Shiatsu
Healthy Breath
Massage Extend
Zero Gravity
Start Heat
Heat Off
Activating Voice Control
Navigate to VOICE, press right button, then press up or down
button to select your desired voice control setting: On, or Off. Press
OK button to select the setting.
To activate voice control function without going into settings, touch
the button on the left speaker or say “Switch to voice mode”.
22
Press SOUNDS from Home display, press right
button then press up or down button to navigate
among: SOUND, VOLUME, BEEP, and DEMO
VOICE. Press OK button to enter the sounds
setting you desire to control.
Note: Bluetooth must be turned on in settings for
SoothMe™ Sounds to work.
SoothMe™ Sounds
Set your Environment
Your massage chair includes Bluetooth
®
compatibility so you can play and enjoy your
favorite music. To turn on your chair’s Bluetooth
®
,
select SETTING from Home display, then press
up or down button to navigate to BLUETOOTH.
Press right button, then press up or down button
to select your desired Bluetooth
®
setting: On or
Off. Press OK to select setting.
Open Bluetooth
®
from audio device and pair with
Evolution Max to play music.
Bluetooth
®
Audio
White Noise
SoundsW hat is it?
Nature
Ocean Surf
Air Plane
Crickets
Thunderstorm
Car Ride
Rain
Windy Night
Fireplace
A constant, even loop of pure white noise to mask out distractions
Soothing ocean waves rolling onto the shore
Night time in the suburbs. Churping Crickets, water trickling from a pond, and faint
traffic noises
Quiet, light, refreshing rain falling to the ground
Refreshing sounds of small birds peacefully singing along a tranquil stream.
A Cessna propeller airplane motor idling
Calming inner-city traffic featuring cars, trucks, and motorcycles
Crackling of fire in a fireplace
Heavy rainstorm with thunder
Heard from inside a cabin, a howling wind blows constantly outside
Note: Bluetooth must be ON for sounds to work.
W
23
Navigate to DEMO VOICE, press right button, then press up or down
button to select your desired setting: On, or Off. Press OK button to
select the setting. Voice demo only works in the Demo program.
Demo Voice
Navigate to BEEP, press right button, then press up or down button
to select your desired remote control beep setting: 1 = lowest, 2, 3, 4,
5 = highest. Press OK button to select the volume setting.
Remote Control Beep
Navigate to VOLUME, press right button, then press up or down
button to select your desired volume setting: 1 = lowest, 2, 3, 4, 5 =
highest. Press OK button to select the volume setting.
Volume
24
n
n
Your massage chair has chromotherapy lights located on the
speakers near your head. Select LIGHTS from Home display, then
press up or down button to navigate among: THEMES, COLORS, and
BRIGHTNESS. Press OK button to enter the lights setting you desire
to control.
Chromotherapy Programs
Light Themes
Light Colors
Navigate to THEMES, press right button, then use the up or down
button to select your desired light theme: Solid, Breathe, Wake Up,
Wind Down, Multi-Wave, or Multi-Rotate. Press OK button to select
the setting.
Solid: Single color light.
Breathe: Single color that dims and brightens on a loop.
Wake Up: Blue enriched lights - gradually increasing brightness.
Wind Down: Colors of sunset - gradually decreasing brightness.
Multi-wave: All the colors of the rainbow morphing into each other.
Multi-rotate: Colors rotate from one to another.
Navigate to COLORS, press right button, then use the up or down
button to select your desired light color: Ice Blue, Red, Yellow, Lime,
Green, Cyan, Blue, or Purple. Press OK button to select the setting.
You may only choose colors in Solid and Breathe themes.
Set your Environment
25
Light Brightness
Navigate to BRIGHTNESS, press right button, then use the up or down
button to select your desired light brightness: 1 = dim, 2, 3, 4, 5 =
bright. Press OK button to select the setting.
26
Remote Control Screen Brightness
Navigate to BRIGHTNESS, press right button, then press up
or down button to select your desired remote control screen
brightness setting: High, Medium, or Low. Press OK button to
select the setting.
Settings
Language
Navigate to LANGUAGE, press right button, then use the up or
down button to select your desired language: English, Chinese,
Japanese, or Korean. Press OK button to select language.
Voice Control
Navigate to VOICE, press right button, then press up or down
button to select your desired voice control setting: On, or Off. Press
OK button to select the setting.
To activate voice control function without going into settings, touch
the button on the left speaker or say “Switch to voice mode”.
Select SETTING from Home display, then use the up or down
button to toggle between Language, Bluetooth, Power Save or
Voice.
Setting
27
Button Lights
Navigate to BUTTONS, press right button, then press up or
down button to select your desired remote key back-light
setting: On, or Off. Press OK button to select the setting.
Remote Control Sound
Navigate to BEEP, press right button, then use the up or
down button to select your desired remote control beep
setting: On or Off. Press OK button to select setting.
Bluetooth
®
Audio
To turn on your chair’s Bluetooth
®
, Navigate to BLUETOOTH,
press right button, then use the up or down button to select
your desired Bluetooth
®
setting: On or Off. Press OK button
to select setting. Open Bluetooth from audio device and pair
with Evolution Max to play music.
In order to to use the chair app, play in-built sounds from your
chair, or to play music from your Bluetooth
®
enabled audio
device, Bluetooth
®
must first be turned on in settings.
Sleep Mode
Navigate to SLEEP MODE, press right button, then use the up
or down button to select your desired sleep mode setting: On
or Off. Press OK button to setting.
When sleep mode is on the chair will stop in the reclined
position after Auto Programs, when sleep mode is off the chair
will return to a fully upright position after each Auto Program.
Smart tip: In order to play music from your
Bluetooth enabled audio device, Bluetooth
must first be turned on in settings.
28
Build your own
In Manual mode you can operate components of your massage
chair individually or combine them to create unique massage
scenarios.
Press MANUAL from Home display, press up or down button to
navigate among: MODE, PART, WIDTH, SPEED, and ROLLER.
Manual Programs
Back Massage Technique Mode
Navigate to MODE, press right button, then use the up or down
button to select your desired mode: Kneading, Tapping, Knocking,
Shiatsu, Sync, or 4D Shiatsu. Press OK button to select mode.
Massage Part (Back Region)
Navigate to PART, press right button, then use the up or down
button to select your desired region: Whole, Partial, and Point
massage. Press OK button to select region.
Whole travels the entire length of the track, Partial travels a short
distance and reverses direction for focused relief, Point stops on
the track for targeted relief. Partial and Point location can be fine
tuned using the arrow up or arrow down buttons.
Back Node Width
Navigate to WIDTH, press right button, then use the up or down
button to select your desired width: Wide, Medium, and Narrow
roller width. Press OK button to select mode. (Massage Width can’t
be adjusted when in Kneading, or Sync Manual modes).
29
H
OM
E
Smart tip: Massage Width can’t be
adjusted when in Kneading, or Sync mode
techniques. Massage Speed can’t be
adjusted when in Shiatsu.
Massage Speed
Navigate to SPEED, press right button, then use the up or down
button to select your desired speed: 1 = slow, 6 = fast. Press OK
button to select the speed. (Massage Speed can’t be adjusted when in
Shiatsu).
While the in-use screen is displayed during a massage program, press
the up or down directional button to adjust the massage speed. Your
current massage speed is displayed in the bottom left corner.
Weightless Zero Gravity Recline
Zero Gravity mode will recline the back and elevate the feet to
reduce the gravitational force on your spine. To activate, simply
press the ZEROG button on your remote control.
Press once for Zero Gravity 1, press again for Zero Gravity 2, press
again to restore recline to upright position.
Navigate to ROLLER, press right button, then use the up or down
button to select your desired foot roller and calf oscillation speed:
1 = slow, 2, 3 = fast, or OFF (deactivate foot rollers + oscillation).
Press OK button to select the setting.
Alternatively, press the Foot Roller button on your remote control.
If the foot rollers are on, pressing this button will turn the foot
rollers off. Press again to turn on. Your current foot roller speed is
displayed in the in-use screen in the bottom right corner.
Foot Reflexology Rollers &
Total Calf
TM
Kneading and Oscillation
Remote Control In-Use Screen
Whilst running an Auto Program or
Manual mode, the remote control
screen will return to the in-use
screen (as shown below) after 10
seconds of being idle.
Manual in-use screen
Auto Program in-use screen
CAUTION
- Do not spill liquids on remote control
and avoid placing heavy objects on
remote control or power cord to
avoid damage or malfunction.
30
SAFETY INFORMATION
Staying Safe
To ensure safe use of the massage chair and avoid injury or unsafe conditions, please
read and follow all instructions before using product.
- The areas under the footrest and behind the back rest are potentially dangerous for
a child or pet. The chair back is heavy and reclines with force. A small child or pet
located behind the chair could be crushed as chair is reclined resulting in serious
injury or death. When chair is reclined, small children or pets who have crawled
under the leg rest may not be visible to the user and could be crushed when leg rest
is lowered or when chair is returned to upright position. To avoid serious injury or
death, check these areas carefully before reclining, lowering leg rest, or returning
chair to upright position.
- Chair should not be used by children under age 14. Small children could be trapped
or injured by airbags, heating mechanism, or moving parts. When chair is not in use,
unplug unit and secure chair so that children cannot accidentally power on and operate
chair.
- Children over age 14, persons with reduced physical, sensory, or mental capabilities,
and elderly or frail persons should exercise caution and use massage chair only when
supervised or assisted by a person over 16 years of age.
- Chair has a heated surface and could cause burns, particularly in persons with reduced
sensitivity to heat. Such persons should use the chair only after consulting with a
physician and should use extreme caution during any physician-approved use.
WARNING
WARNING
To avoid possible death or serious injury to user or others, please read and follow these
instructions:
USE NOT RECOMMENDED FOR CERTAIN PERSONS
WARNING
Use of massage chair may not be safe or suitable for persons with certain medical
conditions and could cause serious injury or death in some circumstances. If you
have any of the following conditions, please consult a physician before using the
massage chair:
- Use of implanted electronic medical
devices (such as a cardiac pacemaker)
- Pregnancy
- Cancer, malignant tumors, or other
growths
- Osteoporosis or spinal fracture
- Other fractures or musculoskeletal injuries
- Loss of or reduced sensitivity to heat
- Implanted medical fixation devices such
as rods, pins, etc.
- Recent surgery or sutures
- Skin diseases or skin injury
- High fever
- Certain pulmonary or breathing
conditions
- Impaired circulation
31
- Do not stand or stack heavy objects on footrest.
- Do not operate heating features of chair while under a blanket or pillow. Excessive heating
can occur and cause fire, electric shock, or injury to persons.
- To avoid pinching or crushing, please do not place body parts, especially fingers and toes,
between parts of chair and keep clear of moving parts.
- To avoid overheating, injury or discomfort from overuse, do not fall asleep while using
massage chair and do not use for extended periods of time (longer than 20 minutes).
- Avoid use while under the influence of alcohol, medications or other substances that my
cause drowsiness, disorientation, or impairment of judgment or motor skills.
- Do not use the massage chair right after a meal, as it may cause discomfort.
- If you feel any abnormal discomfort during the operation of the massage chair, turn off the
power immediately and discontinue use.
- Do not use this appliance when ambient temperature is over 40 C (104 F).
- Do not use this appliance in humid or dusty environment, or when any part of the body is in
contact with plumbing or any similar ground.
- Never operate the appliance with the air openings blocked. Keep the air openings free of
lint, hair, dust and the like.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
- Place the product on a flat, level floor to reduce risk of tipping or overturning.
- Do not use or store near heat or open flame.
- Intended only for users who weigh below 300 lbs.
- Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
- Massage chair intended only for use by one person. Do not use by two or more persons at
the same time to avoid damage to the product.
- Do not allow children to stand, jump, or play on or around massage chair, even when it is
not powered on or in use.
- Remove personal accessories from arms and empty pockets while using the massage
features of the chair.
- Check the upholstery under the cushions and other spots for damage or loose objects that
may cause injury or damage chair while operating. If any damage is present, do not use the
massage chair and refer to a qualified service professional for servicing.
- To avoid damage to chair, walls, or other objects, make sure there are no obstacles behind
the chair and there is enough clearance before adjusting the backrest or leg rest angle.
- Please be seated properly while using the product.
- To avoid damage to chair or floors, do not drag or push the chair or roll its casters on wood
floor or carpet. See instructions on p.8 for safely moving chair.
- If massage chair is not working properly, has been dropped or damaged, or has been
dropped into water or exposed to flooding, return the appliance to a service center for
examination and repair before attempting to use.
- Do not drop or insert any object into any openings in chair.
CAUTION
CAUTION
To avoid the risk of minor injury or discomfort, or damage to the massage chair or
other property, please read and follow these instructions for safe use of massage chair:
32
WARNING
Read and follow these instructions concerning safe use of the power cord and
power unit to avoid possible electric shock, fire hazard, use of chair by and injury to
unattended children, or damage to chair or other property.
Do not disassemble, dismantle or attempt to repair massage chair. Such actions, as well
as misuse of product, may cause damage to or failure of massage chair and may void the
manufacturer’s warranty. For repairs, please contact an authorized dealer or repair agent
at 603-910-5000. For additional details concerning terms, conditions and limitations of
warranty, see https://infinitymassagechairs.com/warranty-info.
Staying Safe
-
To avoid risk of electric shock, connect this unit to a properly grounded outlet only. See
Grounding Instructions on pg. 9.
- Always unplug massage chair from the electrical outlet immediately after use and
before cleaning. An appliance should never be left unattended when plugged in. To
disconnect, turn all controls to the off position, then remove plug from outlet.
- Do not use massage chair and unplug from outlet during thunder or lightning storms,
and before putting on or taking off parts.
- To ensure safe operation, power must be supplied only at standard 110 voltage, to the
specifications of the appliance. Confirm that the power voltage stated on the rating
label corresponds to your local electricity supply.
- The massage chair should be used only with the power supply unit provided. Do not
use with any other power source.
- Do not use a wet or damp hand to unplug the cord to avoid electric shock.
- Do not pull on the power cord to unplug. Grip by plastic end nearest outlet to unplug
power cord.
- Do not squeeze, over bend, pull hard, or twist the power cord.
- Keep the power cord away from heated surfaces.
- Do not carry or drag the chair by power cord or use cord as a handle.
- If there is any smoke or unusual smell while using massage chair, stop using
immediately and unplug the power cord.
- Never operate the chair if it has a damaged power cord or plug. If the power cord is
damaged, it must be replaced by the manufacturer or its service agent or a similarly
qualified person to avoid a hazard.
WARNING
33
Trouble Shooting
.
1
2
3
4
5
No need to take any
measures
Noise is heard while in
use
Massage Chair does not
start
The air hose is blockedAirbag malfunction
No. Symptoms Possible SolutionPossible Causes
Reduce the load and try again
These noises are normal and
arise from friction between the
massage rollers and the faux
leather cover
- The power cord is not
secured into the socket
- Not switched ON
- The fuse is blown
The volume is turned to the
lowest setting
Backrest or footrest can
not raise or recline
No music comes from
the speaker
Excessive load has been pressed
on the backrest or legrest
Adjust the speaker volume
from the mobile device. Make
sure Bluetooth setting on chair
and phone are both ON
Straight the air hose and
clearout the blockage
- Insert the power plug properly
into the power socket
- Turn on the switch found on
chair side. Then push power
button on remote
- Replace only with a fuse of
same type and rating
Fixing Issues
If problem remains, please contact Infinity for maintenance.
Tip: Do not attempt to repair this product yourself, our company shall not be liable for the injury or damage caused by
any servicing without authorizations. Thank you for you cooperation
Spec
ifi
cat
i
ons
Model
Evolution Max 4D
66 x 35 x 48 (L x W X H)
323
Rated Current
Power Consumption
110-120V
1.55A
160W
4”
300
225
Dimension of Main Body (in)
Necessary Clearance to Wall (in)
Net Weight (lbs)
Shipping Weight (lbs)
Max. User Weight (lbs)
Voltage
34
Frequently Asked Questions
Q: I find the chair is too intense to be comfortable. What can I do?
Q: I’m not a foot massage person, what should I do?
Q: My chair is not performing as expected. What should I do?
Q: I can never seem to get in my Infinity Massage chair, someone is
always in it.
A: Your body needs to become acclimated to therapeutic massage. To be effective, the
massage techniques must compress the tissue in your body. We recommend the following
steps to help get started. Then over time as your body acclimates you can increase the
intensity by reducing the layers between you and the chair.
1. Use body the Pillow and Pillow pad to reduce upper body intensity.
2. Go into Airbag on the main menu, scroll down to FORCE, select air intensity setting 1
- If a specific airbag is too intense, scroll down to PART, turn off Full and turn on only
the airbags you want.
3. Go into Manual, select Rollers, and turn the foot reflexology rollers off.
4. Adjust the recline on the remote. More upright will be less intense. Weightless Zero
Gravity Recline will be more intense.
5. If after adjustments and attempt to acclimate, you still experience discomfort,
discontinue use and consult a physician.
A: Turn off foot reflexology rollers, navigate to Manual on the home display, arrow down
and select Rollers, then switch to off. You may also want to turn off the Leg/Foot airbags, or
reduce the air intensity to level 1.
A: Your Infinity massage chair is an amazing combination of programming and robotics.
On occasion the chair just may need to be rebooted. To do this power down the chair and
unplug from the wall for 5 minutes then plug back in and power back up to see if it self-
healed. If you are still having an issue, give Infinity a call at 603-910-5000.
A: We know. It happens. Tell your friends to get their own Infinity Chair.
For more information and access to further questions, and resources, visit our website at
www.infinitymassagechairs.com
Fixing Issues
35
36
72 Stard Road, Seabrook, NH 03874
603-910-5000
www.infinitymassagechairs.com
Version 1.3
72 Stard Road, Seabrook, NH 03874 | (603) 910-5000 | www.infinitymassagechairs.com
