Please file in Service Binder
6167 819 - 05 02/2024
Operating Instructions
VITODENS 100-W
Read and save these instructions
for future reference.
Product may not be exactly as shown
IMPORTANT
Do not store or use gasoline or other
ammable liquids in the vicinity of this
or any other boiler.
WHAT TO DO IF YOU SMELL GAS
g Do not try to light any boilers.
g Do not touch any electrical switches,
do not use any phone in your building.
g Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
g If you cannot reach your gas supplier,
call the re department.
Installation and service must be
performed by a qualied installer,
service agency or the gas supplier.
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
WARNING
Improper installation, adjustment, and/
or operation could cause carbon monoxide
poisoning resulting in injury or loss of life.
This product must be installed and serviced
by a professional service technician who is
experienced and qualified in hot water boiler
installation and gas combustion.
WARNING
Vitodens 100-W
B1HE Series and B1KE Combi Series
Wall mounted gas-fired condensing boiler with 3.5 inch black/white display
On demand domestic Hot Water with Combi Boilers
For operation with natural gas or liquid propane gas
Heating Input: 8.5 to 199 MBH
2.5 to 58.3 kW
for the system user
H
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
Safety
Safety, Installation and Warranty Requirements
Please ensure that these instructions are read and understood before commencing installation. Failure to comply with
the instructions listed below and details printed in this manual can cause product/property damage, severe personal
injury, and/or loss of life. Ensure all requirements below are understood and fulfilled (including detailed information
found in manual subsections).
WARNING
Installers must follow local regulations with respect to
installation of carbon monoxide detectors. Follow the
Viessmann maintenance schedule of the boiler contained
in this manual.
Product documentation
Read all applicable documentation before commencing
installation. Store documentation near boiler in a
readily accessible location for reference in the future
by service personnel.
uFor a listing of applicable literature,
please see section entitled “Important
Regulatory and Safety Requirements”.
Warranty
Information contained in this and
related product documentation must
be read and followed. Failure to do
so renders the warranty null and void.
Licensed professional heating contractor
The installation, adjustment, service and maintenance
of this equipment must be performed by a licensed
professional heating contractor.
uPlease see section entitled
“Important Regulatory and Installation
Requirements”.
Contaminated air
Air contaminated by chemicals can cause by-products
in the combustion process, which are poisonous to
inhabitants and destructive to
Viessmann equipment.
uFor a listing of chemicals which
cannot be stored in or near the
boiler room, please see subsection
entitled “Mechanical room” in the
“Installation Instructions”.
Advice to owner
Once the installation work is complete, the heating
contractor must familiarize the system operator/
ultimate owner with all equipment, as well as safety
precautions/requirements, shutdown procedure, and
the need for professional service annually before the
heating season begins.
Carbon monoxide
Improper installation, adjustment, service and/or
maintenance can cause flue products to flow into
living space. Flue products contain poisonous carbon
monoxide gas.
uFor information pertaining to the
proper installation, adjustment, service
and maintenance of this equipment to
avoid formation of carbon monoxide,
please see subsection entitled
“Mechanical room” and “Venting
requirements” in the “Installation Instructions”.
Fresh air
This equipment requires fresh air for
safe operation and must be installed
ensuring provisions for adequate
combustion and ventilation air exist.
uFor information pertaining to the
fresh air requirements of this product,
please see subsection entitled
“Mechanical room” in the “Installation
Instructions”.
Equipment venting
Never operate boiler without an installed venting
system. An improper venting system can cause
carbon monoxide poisoning.
uFor information pertaining to
venting and chimney requirements,
please see section entitled “Venting
Connection”. All products of
combustion must be safely vented
to the outdoors.
Operating and Service Documentation
It is recommended that all product documentation such
as parts lists, operating and service instructions be handed
over to the system user for storage. Documentation is to
be stored near boiler in a readily accessible location for
reference by service personnel.
WARNING
This boiler requires fresh air for safe operation and must
be installed with provisions for adequate combustion
and ventilation air (in accordance with local codes and
regulations of authorities having jurisdiction).
Do not operate this boiler in areas with contaminated
combustion air. High levels of contaminants such as
dust, lint or chemicals can be found at construction
sites, home renovations, in garages, workshops, in dry
cleaning/laundry facilities, near swimming pools and in
manufacturing facilities.
Contaminated combustion air will damage the boiler
and may lead to substantial property damage, severe
personal injury and/or loss of life. Ensure boiler/burner
is inspected and serviced by a qualified heating
contractor at least once a year in accordance with the
Service Instructions of the boiler.
2
Table of Contents
3
Page
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 045
Safety
General Information
Operation
Time Programs
DHW Heating
Further Adjustments
Safety, Installation and Warranty Requirements ............. 2
About these Instructions.............................................5
For your Safety ......................................................... 5
Operation ............................................................. 5
Working on the equipment ...................................... 5
Maintenance and cleaning ....................................... 5
Flue gas smell ....................................................... 5
Dangerous conditions ............................................. 5
Technical Information ............................................. 5
Carbon monoxide .................................................. 6
For safe operation .................................................. 6
Frozen water pipe hazard ........................................ 7
Replacement components, spare and wear parts........ 7
Installation area conditions ...................................... 7
Sources of combustion and ventilation air ..............
contaminants ........................................................ 7
Intended Use ............................................................ 8
Product Information ................................................... 8
Software Licences ..................................................... 9
Commissioning ........................................................ 9
Your System is Preset ................................................ 9
Energy Saving Tips ...................................................10
Tips for Greater Comfort ......................................... 10
Operating Principles ................................................ 11
Screen Displays ..................................................... 11
Buttons ................................................................ 11
System Overview .....................................................12
Overview of the “Main menu” ....................................12
Procedure for Setting Program ...................................13
DHW Temperature .................................................... 16
Operating Programs for DHW Heating .........................16
Switching DHW Heating On or Off .............................17
One-off DHW Heating Outside the Time Program..........17
Increased DHW Hygiene ............................................18
Setting the Display Brightness....................................19
Switching the “Lightguide” On and Off .......................19
Setting the “Time” and “Date” ...................................20
Summertime/Wintertime Automatic Changeover ...........21
Setting the “Language” .............................................21
Setting “Units” ........................................................21
Switching Internet Access On or Off ...........................22
Energy Metering Settings ..........................................22
Restoring Factory Settings .........................................22
Table of Contents
4
Page
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
Calling Up Information
Emissions Test Mode
Switch On and Off
What to do if...
Maintenance
Appendix
Calling Up Help Messages .........................................23
Checking Information ................................................23
Checking the Energy Metering....................................23
Calling Up Licences for the Programming Unit ..............23
Calling Up Licences for the Integrated Wireless Module .. 23
Checking Service Messages .......................................24
Checking Fault Messages ..........................................25
Acknowledging Messages ....................................... 26
Checking Messages ................................................ 26
Calling Up the Message History ................................ 26
Emissions Test Mode .............................................. 27
High Limit Safety Cut-Out Test ..................................27
Switching Off t
he
Boiler Without Frost
Protection Monitoring ...............................................28
Switching on the Boiler .............................................28
Rooms are too Cold .................................................29
Rooms are too Hot ..................................................29
There is no Hot Water ..............................................30
The DHW is too Hot.................................................30
“Burner fault” is Displayed .........................................30
“Active messages” is Displayed .................................30
“Trade fair mode” is Displayed ...................................30
Cleaning .................................................................. 31
Inspection and Maintenance ......................................31
Overview of “Main menu” .........................................32
Terminology ............................................................35
Lighting and Operating Instructions .............................38
5
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Safety
About these Instructions
Take note of all symbols and notations intended to draw attention to potential hazards or important product
information. These include “WARNING”, “CAUTION”, and “IMPORTANT”. See below.
u
IMPORTANT
uWarnings draw your attention to the presence of
potential hazards or important product information.
u
Cautions draw your attention to the presence of
potential hazards or important product information.
u
Helpful hints for installation, operation or maintenance
which pertain to the product.
u
This symbol indicates that additional, pertinent
information is to be found.
u
This symbol indicates that other instructions must
be referenced.
WARNING
Indicates an imminently hazardous situation which,
if not avoided, could result in loss of life, serious injury
or substantial product/property damage.
CAUTION
Indicates an imminently hazardous situation which,
if not avoided, may result in minor injury or product/
property damage.
For your Safety
Operation
Before operating the boiler, make sure you fully
understand its method of operation. Your heating
contractor should always perform the initial start-up
and explain the system. Any warranty is null and void
if these instructions are not followed.
Working on the equipment
All personnel working on the equipment or the heating
system must have the proper qualifications and hold all
necessary licenses.
Ensure main power to equipment, heating system, and
all external controls has been deactivated. Close main
gas supply valve. Take precautions in all instances to
avoid accidental activation of power during service work.
Maintenance and cleaning
Regular inspection and service by a qualified heating
contractor is important to the performance of the
Viessmann Vitodens 100-W. Neglected maintenance
impacts on warranty; regular inspection ensures clean,
environmentally friendly and efficient operation. We
recommend a maintenance contract with
a qualified heating contractor.
Flue gas smell
- Deactivate heating equipment.
- Open windows and doors.
- Inform your heating contractor.
Dangerous conditions
- Deactivate main power immediately.
- Close gas supply valve.
Technical information
Literature applicable to all aspects of the Vitodens 100-W
- Technical Data Manual
- Installation and Service Instructions
- Operating Instructions and User’s Information Manual
Additional applicable literature:
- Accessory manuals
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
6
For your Safety (continued)
Safety
Carbon monoxide
The U.S. Consumer Product Safety Commission strongly
recommends the installation of carbon monoxide detectors
in buildings in which gas-burning equipment is installed.
Carbon monoxide (CO) is a colorless, odorless gas, which
may be produced during incomplete combustion of fuel and/
or when the flame does not receive an adequate supply of
combustion air.
Carbon monoxide can cause severe personal injury or loss of
life.
Therefore, carbon monoxide detectors that are in compliance
with a nationally recognized standard (e.g. ANSI/UL 2034,
CSA 6.19 latest edition) should be installed and maintained
in buildings that contain gas-burning equipment.
Note: Viessmann does not test any detectors and makes
no representation regarding any brand or type of
detector.
For safe operation
We recommend that you frequently:
- Check for debris which could obstruct the flow of
flue gases. The vent or chimney must not be blocked.
A blocked or partially blocked vent or chimney can
cause flue gases to leak into the structure.
Flue gases leaking into the house can cause injury
or loss of life. Blocked or partially blocked chimneys
must have the blockage removed by a qualified
heating contractor.
- Check pressure gage for correct system (water)
pressure. Check for water on the floor from the
discharge pipe of the pressure relief valve or any
other pipe, pipe joint, valve or air vent.
- Check for moisture, water, or appearance of rust
on the flue gas pipes, their joints as well as vent
dampers, or side wall vent terminals (if so equipped).
- Ensure that nothing is obstructing the flow of
combustion and ventilation air and no chemicals,
garbage, gasoline, combustible materials, flammable
vapors and liquids are stored (not even temporarily)
in the vicinity of the boiler.
- Do not allow unsupervised children near the boiler.
Service/inspection of the boiler and the system is
recommended once a year. Maintenance, service and
cleaning are specified in the Installation Instructions.
Before the heating season begins, it is recommended that
the boiler and burner be serviced by a qualified heating
contractor. Service contracts may be established through
gas suppliers or other licensed contractors in your area.
WARNING
As there are no user-serviceable parts on the boiler,
burner or control, the end-user must not perform
service activities or adjustments of any kind on system
components. Failure to heed this warning can cause
property damage, severe personal injury, or loss of life.
CAUTION
Should overheating occur or the gas supply fail to
shut off, do not disconnect the electrical supply to the
pump. Instead, shut off the gas supply at a location
external to the boiler.
WARNING
The operator/ultimate owner is required to have the
heating boiler, burners, and controls checked, as a
minimum once per year, by the original installer or
by a competent heating contractor familiar with the
equipment. Defects must be corrected immediately.
CAUTION
Do not use this boiler if any part has been under water.
Immediately call a qualified heating contractor to
inspect the boiler and to replace any part of the control
system and any gas control which has been under
water.
WARNING
Improper installation, adjustment, service, or
maintenance can cause flue products to flow into
living space. Flue products contain poisonous carbon
monoxide gas which can cause nausea or asphyxiation
resulting in severe personal injury or loss of life.
WARNING
Do Not operate the boiler without the cover in place.
WARNING
This product burns gas to produce heat. The appliance
must be properly installed, operated and maintained
to avoid exposure to appreciable levels of carbon
monoxide and the installer is required to confirm that
at least one carbon monoxide alarm is installed in the
living space before the appliance is put into operation.
It is important for the carbon monoxide alarms to be
installed, maintained, and replaced following the alarm
manufacturer’s instructions and applicable local codes.
7
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
For your Safety (continued)
Safety
Frozen water pipe hazard
Your heating boiler is designed to provide a warm and
comfortable living environment. It is not designed to
ensure against freezing of water pipes.
The boiler is equipped with several safety devices that
are designed to shut down the boiler and to prevent it
from restarting in the event of various unsafe conditions.
If your boiler remains off for an extended period of time
during cold weather, water pipes may freeze and burst,
resulting in extensive water damage and conditions in
which mold could grow. Certain molds are known to
cause respiratory problems, as well as to pose other
serious health risks. In case of water damage, immediate
measures should be taken to dry out affected areas as
quickly as possible to prevent mold from developing.
If your home will be unattended for an extended period
of time during cold weather, you should...
Shut off the water supply to the building, drain the
water pipes and add an antifreeze for potable water
to drain traps and toilet tanks. Open faucets where
appropriate.
or..
Have someone check the building frequently during cold
weather and call a qualified service agency if required.
or...
Install a reliable remote temperature sensor that will notify
somebody of freezing conditions within the home.
WARNING
Failure to protect against frozen pipes could result in
burst water pipes, serious property damage and/or
personal injury. Boiler may shut down. Do not leave
your home unattended for long periods of time during
freezing weather conditions without turning off the
water supply and draining water pipes or otherwise
protecting against the risk of frozen pipes.
Replacement components, spare and wear parts
Components which are not tested with the heating
system may damage the heating system or affect its
functions. Installation or replacement may only be
performed by a qualified heating contractor.
IMPORTANT
Ensure ambient temperatures are higher than 32°F (0°C)
and lower than 95°F (35°C).
Prevent the air from becoming contaminated by
halogenated hydrocarbons (e.g. as contained in
paint solvents or cleaning fluids) and excessive dust
(e.g. through grinding or polishing work).
Combustion air for the heating process, and
ventilation of the boiler room must be free of
corrosive contaminants. To that end, any boiler
must be installed in an area that has no chemical
exposure.
The list below indicates the main, currently known
sources.
Avoid continuously high levels of humidity
(e.g. through frequent drying of laundry).
Never close existing ventilation openings.
Sources of combustion and ventilation air contaminants
Areas likely to contain contaminants:
New building construction
Swimming pools
Remodelling areas, hobby rooms
Garages with workshops
Furniture refinishing areas
Dry cleaning/laundry areas and establishments
Auto body shops
Refrigeration repair shops
Metal fabrication plants
Plastic manufacturing plants
Photo processing plants
Beauty salons
Products containing contaminants:
Chlorine-type bleaches, detergents and cleaning
solvents found in household laundry rooms
Paint and varnish removers
Hydrochloric acid, muriatic acid
Chlorine-based swimming pool chemicals
Spray cans containing chlorofluorocarbons
Chlorinated waxes and cleaners
Cements and glues
Refrigerant leaks
Calcium chloride used for thawing
Sodium chloride used for water softening salt
Permanent wave solutions
Adhesives used to fasten building products and
other similar items
Antistatic fabric softeners used in clothes dryers
WARNING
Incorrect ambient conditions can lead to damage to
the heating system and put safe operation at risk.
Installation area conditions
WARNING
Fire causes a risk of burns and explosion!
j Shut down the boiler
j Close fuel shut-off valves
j Use a tested fire extinguisher, class ABC.
WARNING
If you notice fire coming from the boiler, call the fire
department immediately! Do not attempt to extinguish
the fire unless qualified to do so.
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
8
Intended Use
General Information
Product Information
Intended use presupposes that a fixed installation in
conjunction with permissible, system-specific components
has been carried out.
Commercial or industrial usage for a purpose other than
heating the building or DHW shall be deemed
inappropriate.
Any usage beyond this must be approved by the
manufacturer in each individual case.
Incorrect usage or operation of the boiler (e.g. the boiler
being opened by the system user) is prohibited and results
in an exclusion of liability. Incorrect usage also occurs if
the components in the heating system are modified from
their intended use (e.g. if the flue gas and ventilation air
paths are sealed).
The control unit is a boiler and heating circuit control unit
for the following operating modes:
Weather-compensated operation
Constant (continuous) operation
Your heating contractor will configure the operating mode
during commissioning in accordance with your heating
system. These instructions describe both operating
modes.
Weather-compensated operation
In weather-compensated operation, the supply water
temperature is controlled according to the outside
temperature.
The lower the outside temperature, the higher the supply
temperature. This means that more heat is provided for
central heating on cold days than on warmer days.
Constant operation
In constant operation the boiler provides heating water
with a constant supply temperature regardless of the
outside temperature.
Operation
The control unit is integrated into the boiler and controls
all functions of your system. The control unit is operated
via a 3.5 inch black/white screen.
A wireless (WiFi) module is integrated into the control
unit.
This means the system can also be operated remotely
via the internet using the “ViCare” app.
The boiler is only intended to be installed and operated
in sealed unvented heating systems with due attention
paid to the associated installation, service and operating
instructions. It is only designed for the heating of water
that is of potable water quality.
9
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Software Licences
General Information
This product contains third party software, including
open source software. You are authorized to use this
third party software in compliance with the relevant
licensing terms.
Licences for the integrated wireless module:
See page 23.
Licences for the programming unit: See page 23.
Commissioning
The commissioning and matching of the boiler to local
conditions and building characteristics, as well as
instructing the user in the operation of the system, must
be carried out by your contractor.
Your System is Preset
DHW tank heating
DHW is heated to 122°F (50°C) “Set DHW
temperature”. Any installed DHW recirculation pump
is switched on.
DHW comfort function
Only for Vitodens 100-W B1KE boilers. Your heating
contractor can activate the DHW comfort function.
This makes DHW available faster.
Frost protection
Your boiler and DHW tank (if installed) are
protected against frost.
Wintertime/summertime changeover
This changeover is automatic.
Date and time
The date and time were set by your heating contractor.
You can change these settings at any time to suit your
individual requirements.
Power failure
All settings are saved if there is a power failure.
Your heating system is preset at the factory and is
therefore ready for operation following commissioning
by your contractor:
Note: The following paragraph “DHW heating” is not valid
for operation with a DHW tank with temperature
switch (such as an Aquastat).
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
10
Energy Saving Tips
General Information
Tips for Greater Comfort
Saving energy on DHW heating
At night or during regular absences, heat the DHW
to a lower temperature. To do so, adjust the time
program for DHW heating: See page 13.
Switch on DHW recirculation only for those times in
which you regularly use hot water. For additional
energy saving functions, please contact your
contractor.
Saving energy when using central heating
Do not overheat your home. Every degree of room
temperature reduction saves up to 6% on your
heating bills.
Weather-compensated operation:
Do not set your standard room temperature
(temperature level “Standard”) higher than 68°F (20°C)
Heat your home to the reduced temperature at night
or during regular absences:
– Weather-compensated operation:
Reduced room temperature
– Constant operation:
Reduced supply temperature
Sufficient DHW heating for your needs
Adjust the time program for DHW heating so that
there is always sufficient hot water in accordance
with your habitual routines: See page 13.
Example: You need more DHW in the morning than
in the daytime.
If you need a higher DHW temperature for a short
while, select “One-off heating DHW”: See page 17.
11
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Operating Principles
Operation
Screen Displays
Status display with Lightguide
A red illuminated strip (Lightguide) is displayed at the
lower or upper edge of the control unit during operation.
Meaning of the display:
Lightguide pulsates slowly:
Display is in standby mode.
Lightguide is illuminated constantly:
You are operating the control unit. Every input
operation is confirmed by a brief flashing.
Lightguide flashes quickly:
There is a fault in the system.
Note: You can switch off the Lightguide. See page 19.
Home screen
After starting or activating the control unit the home
screen is shown.
The home screen shows information about the DHW.
Call up the home screen as follows:
Standby is active: Tap any button.
From anywhere in the menu:
Tap repeatedly, until the home screen is displayed.
Standby
The display backlighting is switched off after approximately
2 minutes.
Display
You can adjust any setting on your system centrally at
the control unit.
The control unit is equipped with a black/white screen.
For settings and to call up information, tap the on screen
buttons.
Room temperature controller for room temperature-
dependent operation
If a room temperature controller is installed in one of
your rooms, you can adjust some settings at your room
temperature controller.
Operating instructions for room temperature
controller
Buttons
Calls up the main menu.
Takes you one step back.
To select a menu or adjust values.
OK Confirms your selection or saves the setting made.
Special key combinations:
Direct to system overview from a menu:
press and hold for approx. 4 sec.
Establishing internet connection:
In the home screen, press and hold OK for approx. 4 sec.
Switching WiFi on and off:
+OK: Press and hold simultaneously for approx. 4 sec.
Calling up burner status:
+ : Press and hold simultaneously for approx.
4 sec.
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
12
Operation
System Overview
Overview of the “Main menu”
Depending on the system equipment level, you can check
the most important information in the system overview:
Heating
DHW (home screen)
Note: Not valid for systems with a DHW tank with
temperature switch (such as an Aquastat).
Network
Outside temperature (for weather-compensated
operation)
Date and time (for constant operation)
Tap the following buttons:
1. Call up the home screen.
2.
for the required information
Calling up further information: See page 23.
In the main menu, you can check and adjust all of the
settings for the boiler’s range of functions. You can
find the menu overview on page 32.
Available menus:
Active messages (if available)
Turn on/off
DHW
Network
Energy metering
Information
Settings
Tap the following buttons:
1. Call up the home screen.
2.
3.
for the required menu
4. OK to confirm
13
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Time Programs
Procedure for Setting a Time Program
The following explains how to input the settings for a
time program. The specifics of the individual time
programs can be found in the relevant chapters.
Time programs and time phases
Not valid for operation with a DHW tank with temperature
switch (such as an Aquastat).
In the time programs you determine what your heating
system should do at what time. To do so, divide the day
into sections. These are called time phases.
Different temperature levels are active within and outside
these time phases.
You can set up a time program for the following functions:
Function Temperature level
Within the time phase Outside the time phase
Central heating A time program for central heating can be set at the room temperature controller (field supplied).
Operating instructions for room temperature controller
DHW heating DHW heating is switched on.
The water in the DHW tank is heated
to the target DHW temperature.
DHW heating is switched off.
The time programs can be set individually to be the same,
or different, for every day of the week.
Setting time phases
Not valid for operation with a DHW tank with temperature
switch (such as an Aquastat).
You can set up to 4 time phases in each time program.
For each time phase, you select the start and end points.
Note:
DHW is not heated between the time phases.
Frost protection for the DHW tank is active if
no DHW tank with temperature switch is active.
When setting time programs, bear in mind that
your system needs some time to heat the DHW
tank to the required temperature.
Note: With a “Combi boiler”, the “DHW comfort function”
is active during the set time phases (plate heat
exchanger is kept at temperature).
The time phases need to be deleted to switch off
the comfort function.
Example:
Time program for “Monday” for DHW
Time phase 1: 06:30 to 12:00
Time phase 2: 15:00 to 21:00
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
14
Procedure for Setting a Time Program (continued)
Time Programs
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “Time programs”
6. OK to confirm
7.
for “DHW”
8. OK to confirm
9.
for “DHW”
10. OK to confirm
11.
for “Monday” (required day of the week)
12. OK to confirm
13.
for the time phase “06:00 - 22:00”
(required time phase that needs to be changed)
14. OK to confirm
15.
for “Edit”
16. OK to confirm
17.
for the start time “06” (hour)
18. OK to confirm
19.
for the start time “30” (minutes)
20. OK to confirm
21.
for the end time “12” (hour)
22. OK to twice confirm
23.
for the end time “00” (minutes)
24. OK to confirm
25.
for “Add” (further time phase)
26. OK to confirm
27.
for the start time “15” (hour)
28. OK to confirm
29.
for the start time “00” (minutes)
30. OK to confirm
31.
for the end time “21” (hour)
32. OK to confirm
33.
for the end time “00” (minutes)
34. OK twice to confirm
35. for approx. 4 sec, to exit the menu.
Copying the time program to other days of the week
Explanation of the procedure for DHW.
Example:
You want to copy the time program for “Monday” over
to “Thursday” and “Friday”.
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “Time programs”
6. OK to confirm
7.
for “DHW”
8. OK to confirm
9.
for “DHW”
10. OK to confirm
11.
for “Monday” (required days to which the
time program is to be copied)
12. OK to confirm
13.
for “Copy”
14. OK to confirm
15.
for “Thursday” (required days to which the
time program is to be applied)
16. Place a tick next to Thursday with OK
17.
for “Friday” (required days to which the
time program is to be applied)
18. Place a tick next to Friday with OK
19.
for “Copy to”
20. OK to confirm
21. OK to acknowledge the information
22. for approx. 4 sec, to exit the menu.
Additional time programs can be copied and applied
correspondingly:
You can simultaneously transfer time programs for DHW
heating to the DHW recirculation pump or vice versa.
Copy “DHW” or “DHW circulation pump” for this.
Setting a time program for the DHW recirculation pump
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “Time programs”
6. OK to confirm
7.
for “DHW circulation pump”
8. OK to confirm
For further steps, see above, from step 8.
15
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Time Programs
Procedure for Setting a Time Program (continued)
Changing time phases
Explanation of the procedure using DHW as an example.
Example:
For “Monday”, you want to change the end time for
time phase 2 to 19:00.
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “Time programs”
6. OK to confirm
7.
for “DHW”
8. OK to confirm
9.
for “DHW”
10. OK to confirm
11.
for “Monday” (required day of the week)
12. OK to confirm
13.
for the time phase “15:00 - 21:00”
(required time phase that needs to be changed)
14. OK to confirm
15.
for “Edit”
16. OK to confirm
17. OK twice to confirm the unchanged start time
(hour and minutes)
18.
for the end time “19” (hour)
19. OK to confirm the new end time (hour)
20. OK to confirm the unchanged entries for the end
time (minutes)
21. OK to acknowledge the information
22. for approx. 4 sec, to exit the menu
Deleting time phases
Explanation of the procedure using DHW as an example.
Example:
For “Monday”, you want to delete time phase 2.
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “Time programs”
6. OK to confirm
7.
for “DHW”
8. OK to confirm
9.
for “DHW”
10. OK to confirm
11.
for “Monday” (required day of the week)
12. OK to confirm
13.
for the time phase “15:00 - 19:00”
(required time phase that needs to be deleted)
14. OK to confirm
15.
for “Delete”
16. OK to confirm
17. OK to acknowledge the information
18. for approx. 4 sec, to exit the menu
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
16
DHW Heating
DHW Temperature
Note: When operating with a DHW tank with temperature
switch (such as an Aquastat), the maximum target
value of the boiler applies (depending on the boiler)
and cannot be changed.
Note: For reasons of good hygiene, you should not set the
DHW temperature lower than 122°F (50°C).
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “Temperature level”
6. OK to confirm
7. for “Standard”
8. OK to confirm
9. Set the target value
10. OK to confirm
11. OK to acknowledge the information
12. for approx. 4 sec, to exit the menu.
WARNING
Hot water can cause serious injuries.
Do not touch hot water.
Operating Programs for DHW Heating
Note: Not valid for systems with a DHW tank with
temperature switch (such as an Aquastat).
Operating program Function
DHW heating
“DHW” “ON” DHW is heated in accordance with the DHW temperature
and time program specified (see chapter “DHW heating”).
“DHW” “OFF”
No DHW heating
Frost protection for the DHW tank is active.
For the Vitodens 100-W B1KE with instantaneous DHW
a scalding label is placed on the side of the boiler.
17
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
DHW Heating
One-off DHW Heating Outside the Time Program
Switching DHW Heating On or Off
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Turn on/off”
4. OK to confirm
5.
for “DHW”
6. OK twice to confirm
7.
for “ON” or “OFF”
8. OK to confirm
9. OK to acknowledge the information
10. for approx. 4 sec, to exit the menu.
Note: To set a time program, see page 13.
Note: Not valid for systems with a DHW tank with
temperature switch (such as an Aquastat).
If you require hot water outside the set time phases,
switch on “One-off heating DHW”. The DHW tank is
heated once to the set DHW temperature.
This function has a higher priority than other functions,
such as the time program for example.
Switching on “One-off heating DHW”
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “One-off heating”
6. OK to confirm
7.
to activate
8. OK to confirm
9. OK to acknowledge the information
Switching off “One-off heating DHW”
“One-off heating DHW” ends as soon as the target
DHW temperature has been reached.
To terminate “One-off heating DHW” early, tap the
following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “One-off heating” (active)
6. OK to confirm
7.
for “Stop”
8. OK to confirm
9. OK to acknowledge the information
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
18
DHW Heating
Increased DHW Hygiene
Switching off the “Hygiene program”
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “Time program”
6. OK to confirm
7.
for “DHW”
8. OK to confirm
9.
for “DHW”
10. OK to confirm
11.
for “Hygiene program”
12. OK to confirm
13.
for “Stop”
14. OK to confirm
15. OK to acknowledge the information.
Switching DHW scald protection on/off
Note: Not valid for systems with a DHW tank with
temperature switch (such as an Aquastat).
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “Temperature level”
6. OK to confirm
7.
for “Scald protection”
8. OK to confirm
9.
for “On” or “Off”
10. OK twice to confirm
Note: With scald protection switched off, a target DHW
temperature of over 140°F (60°C) can be set,
depending on the boiler. There is an increased risk
of scalding!
Switching on the “Hygiene program”
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “DHW”
4. OK to confirm
5.
for “Time program”
6. OK to confirm
7.
for “DHW”
8. OK to confirm
9.
for “DHW”
10. OK to confirm
11.
for “Hygiene Program”
12. OK to confirm
13.
for the required day or everyday
14. OK to confirm
15.
for required time (hour)
16. OK to confirm
17.
for required time (minutes)
18. Press twice to confirm
19. for approx. 4 sec, to exit the menu.
WARNING
High DHW temperatures can cause scalding,
e.g. if the DHW temperature is above 140°F (60°C).
Mix with cold water at the draw-off points.
You can heat the water in the DHW tank to above
140°F (60°C) once a week or for an hour every day.
This function is regularly carried out at the specified time.
Note: Not valid for systems with a DHW tank with
temperature switch (such as an Aquastat).
19
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Further Adjustments
Setting the Display Brightness
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Display brightness”
6. OK to confirm
7.
for “Display”
8. OK to confirm
9.
for the selected value
10. OK to confirm
11. for approx. 4 sec, to exit the menu.
Switching the “Lightguide” On and Off
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Display brightness”
6. OK to confirm
7.
for “Lightguide”
8. OK to confirm
9.
for “ON” or “OFF”
10. OK to confirm
11. for approx. 4 sec, to exit the menu.
Note: Faults are shown by flashing lights even if the
Lightguide is switched off.
Depending on the type of boiler, a red illuminated strip
(Lightguide) is displayed at the lower or upper edge of the
control unit during operation.
In the delivered condition, the Lightguide is switched on.
You can switch off the Lightguide.
Meaning of the display:
Lightguide pulsates slowly:
Display is in standby mode.
Lightguide is illuminated constantly:
You are operating the control unit. Every input
operation is confirmed by a brief flashing.
Lightguide flashes quickly:
There is a fault in the system.
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
20
Further Adjustments
Setting the “Time” and “Date”
Set the date
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Date and time”
6. OK to confirm
7.
for “Date”
8. OK to confirm
9.
for “Date”
10. OK to confirm
11.
for the year
12. OK to confirm
13.
for the month
14. OK to confirm
15.
for the day
16. OK to confirm
17. for approx. 4 sec, to exit the menu.
Setting the format for the date
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Date and time”
6. OK to confirm
7.
for “Date”
8. OK to confirm
9.
for “Format”
10. OK to confirm
11.
for the required format:
“DD.MM.YY”
“MM/DD/YY”
“YY-MM-DD”
12. OK to confirm
13. for approx. 4 sec, to exit the menu.
Setting the format for the time
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Date and time”
6. OK to confirm
7.
for “Time”
8. OK to confirm
9.
for “Format”
10. OK to confirm
11.
for the required format:
“12 h”
“24 h”
12. OK to confirm
13. for approx. 4 sec, to exit the menu.
The “Time” and “Date” are set at the factory. If your
system has been shut down for a prolonged period,
you may need to reset the “Time” and “Date”.
Set time
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Date and time”
6. OK to confirm
7.
for “Time”
8. OK to confirm
9.
for “Time”
10. OK to confirm
11.
for the hour
12. OK to confirm
13.
for the minute
14. OK to confirm
15. for approx. 4 sec, to exit the menu.
21
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Further Adjustments
Summertime/Wintertime Automatic Changeover
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Date and time”
6. OK to confirm
7.
for “Time”
8. OK to confirm
9.
for “Time changeover”
10. OK to confirm
11.
for “ON” or “OFF”
12. OK to confirm
13. for approx. 4 sec, to exit the menu.
Setting the “Language”
Setting “Units”
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Language”
6. OK to confirm
7.
for the required language
8. OK to confirm
9. for approx. 4 sec, to exit the menu.
You can adjust all available units, e.g. for temperature, etc.
Note: The format for date and time can be set in the
“Date and time” menu.
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Units”
6. OK to confirm
7.
for the required unit, e.g. “Temp./length”
8. OK to confirm
9.
for the required setting
10. OK to confirm
11. (for approx. 4 sec, to exit the menu).
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
22
Switching Internet Access On or Off
Further Adjustments
You can control your system remotely via the internet
using an app. To do this, establish an internet connection
via WiFi: See the following chapter.
The required credentials for internet access to the control
unit via app can be found on the adjacent label:
Establishing a WiFi connection
Tap the following buttons:
1. Call up the home screen.
2.
3. Press and hold OK for approx. 4 sec.
Information is displayed.
4. Follow the instructions in the app.
Fault while establishing the connection
“E10” Could not connect to local network.
Note: If “E10” appears on the display, check the
connection to the router and whether the
network password is correct.
“E12” Connection to the server cannot be established.
Note: If “E12” appears on the display, re-establish
the connection at a later time.
5. At the end, OK to confirm
6. OK to acknowledge the information
7. for approx. 4 sec, to exit the menu.
Switching WiFi on and off
Tap the following buttons:
1. Call up the home screen.
2. + OK: Press and hold simultaneously for
approximately 4 sec.
Restoring Factory Settings
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Factory settings”
6. OK to confirm
7. OK to acknowledge the information
Energy Metering Settings
You can set the values for the correction factor and
calorific value to determine consumption arithmetically.
To call up the values: See page 26.
You can reset all entries and values to their factory settings.
Settings and values that are reset with all operating modes:
Room temperature or supply temperature
Operating program
DHW temperature
Time program for DHW heating
Tap the following buttons:
1.
2.
for “Energy metering”
3. OK to confirm
4.
for “Consumption”
5. OK to confirm
6.
for “Settings”
7. OK to confirm
8.
for “Correction factor” or “Calorific value”
9. OK to confirm
10.
to enter values.
11. OK to acknowledge the information
Attach the WiFi label here
23
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Calling Up Information
Calling Up Help Messages
Checking Information
You can call up help messages relating to some of the
displays and functions.
Tap the following buttons:
1.
within the menu if necessary for “Help”
2. OK to confirm
3. to exit the screen
Calling Up Licences for the Programming Unit
Calling Up Licences for the Integrated Wireless Module
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Information”
4. OK to confirm
5.
for the required group
6. OK to confirm
7.
for the required information
8. for approx. 4 sec, to exit the menu.
Depending on the system equipment level and the settings
made, you can call up current system data, e.g.
temperatures.
Note: Detailed options for checking the individual groups
can be found in chapter “Menu overview”.
Note: Here you will find information about the
temperature controller and heating circuit pump.
Calls up the licence for the programming unit.
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Information”
4. OK to confirm
5.
for “Open source licences”
6. OK to confirm
7. for approx. 4 sec, to exit the menu.
Calling up open source licences
1. Call up the WiFi settings of your smartphone or PC.
2. Connect your smartphone or PC to the WiFi
“Viessmann-<xxxx>”.
You will be asked to enter a password.
3. Enter the WiFi password.
Note: The credentials can be found on the label:
See chapter “Switching internet access ON
or OFF”.
4. With your connected mobile device, open http://
192.168.0.1 in your internet browser
5. Follow the link “Open Source Components Licences”.
Switch on the WiFi to call up online legal information,
such as open source licences:
In the home screen, press and hold OK for approx. 4 sec.
Checking the Energy Metering
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Energy metering”
4. OK to confirm
5.
for “Consumption”
6. OK to confirm
7.
to select the current month or last month.
8. OK to confirm
9. read off the value.
Note: The value shown is calculated and may differ from
the actual consumption level.
Not suitable for billing purposes.
10. for approx. 4 sec, to exit the menu.
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
24
Calling Up Licences for the Integrated Wireless Module (continued)
Calling Up Information
Acknowledgements
Linux® is the registered trademark of Linus Torvalds in
the U.S. and other countries. This product includes
software developed by the OpenSSL Project for use in
the OpenSSL Toolkit (http://www.openssl.org/).
This product includes cryptographic software written by
Eric Young ([email protected]) and software written by
Tim Hudson ([email protected]).
Disclaimer
The open source software contained in this product is
distributed WITHOUT ANY WARRANTY; without even
the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. The single licences may
contain more details on a limitation of warranty or liability.
How to obtain the source code
The software included in this product may contain
copyrighted software that is licensed under a licence
requiring us to provide the source code of that software,
such as the GPL or LGPL. To obtain the complete
corresponding source code for such copyrighted software,
please contact us via the contact information provided
in section 5 below, indicating the build number you will
find under the “Open Source Licences” link mentioned in
section 1 above. This offer is not limited in time and is
valid for anyone in receipt of this information.
Checking Service Messages
Your contractor can set service intervals. “Active
messages” is displayed if these service intervals are
exceeded.
Tap the following buttons:
1. OK to confirm
2.
3.
for “Active messages”
4. OK to confirm
5.
for “Maintenance”
6. OK to confirm
7.
for the required message
8. OK to confirm
Further information regarding the message is displayed.
9. Make a note of the service message number. For
example: P.1 “Interval until the next service”.
This enables the contractor to be better prepared
and may save you unnecessary travelling costs.
10. Please notify your contractor.
Note: If the service cannot be carried out until a later
date, the service message will be displayed again
the following Monday.
11. for approx. 4 sec, to exit the menu.
Third party software
Overview
This product contains third party software, including
open source software. You are entitled to use this third
party software in compliance with the respective licence
conditions as provided under the link below.
A list of the third party software components used and
of licence texts can be accessed by connecting your
boiler, as explained in the instruction manual.
CAUTION
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
25
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Checking Fault Messages
Calling Up Information
WARNING
If faults are not rectified, they may have life threatening
consequences.
Do not reset the burner several times in quick succession.
Immediately notify your contractor if a burner fault occurs.
Your contractor will be able to analyze the cause and
rectify the fault.
If your system has developed faults, “Burner fault” or
“Active messages” are displayed. The Lightguide is
flashing: See chapter “Switching the Lightguide on and
off”.
Note: If troubleshooting cannot be carried out until a later
date, the fault message will be displayed again the
following day at 07:00. The message facility is
switched on again.
Faults without burner fault
Tap the following buttons:
1. OK to confirm
2. press and hold for approx. 4 sec.
3. OK
4.
for “Error message”
5. OK to confirm
6.
for the required message
7. OK to confirm
Further information regarding the message is displayed.
8. Make a note of the fault number. For example: F.14
“Short circuit, outside temperature sensor”.
This enables the contractor to be better prepared
and may save you unnecessary travelling costs.
9. to go back a step in the menu
10.
for further messages
11. to go back a step in the menu
12.
for “Contractor”
The contact details of your heating contractor are
displayed (if your contractor has entered them, via a
software tool).
13. Please notify your contractor.
14. for approx. 4 sec, to exit the menu.
Resetting the burner after a burner fault
If the burner is locked due to a fault, you can reset the
burner.
Reset via home screen:
Tap the following buttons:
1.
for “Unlock”
2. OK twice to confirm
Reset via submenu:
Tap the following buttons:
1.
2.
for “Active messages”
3. OK to confirm
4.
for “Burner fault”
5. OK to confirm
6.
for “Unlock”
7. OK to confirm
8. OK to acknowledge the information
9. for approx. 4 sec, to exit the menu.
Burner fault
Indication on the display:
“The burner control unit is locked out”
Tap the following buttons:
1.
for “Ignore”
2. OK to confirm
The burner remains locked out.
3. OK twice to acknowledge the information
4.
5.
for “Active messages”
6. OK to confirm
7.
for “Faults”
8. OK to confirm
9.
for the required message
10. OK to confirm
Further information regarding the message is displayed.
11. Make a note of the fault number.
This enables the contractor to be better prepared
and may save you unnecessary travelling costs.
12. Please notify your contractor.
13. for approx. 4 sec, to exit the menu..
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
26
Calling Up Information
Acknowledging Messages
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Active messages”
4. OK to confirm
5.
for “Acknowledge”
6. OK to confirm
7. OK to acknowledge the information
All pending messages are acknowledged.
Checking Messages
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Active messages”
4. OK to confirm
5.
for the required type of message
If there are any corresponding messages:
“Burner faults”
“Faults”
“Warnings”
“Maintenance”
“Status”
“Information”
6. OK to confirm
The messages are shown listed.
7.
for the required message
8. OK to confirm
Further information regarding the message is displayed.
9. for approx. 4 sec, to exit the menu.
Calling Up the Message History
You want to call up the history of all past messages
(faults, warnings, notes, etc.).
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Information”
4. OK to confirm
5.
for “System information”
6. OK to confirm
7.
for “Message history”
8. OK to confirm
9.
to select a message group from fault,
warning, note, status or information.
10. OK to confirm
11.
to select the message
12. OK to view the message.
13. for approx. 4 sec, to exit the menu.
27
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Emissions Test Mode
Emissions Test Mode
Emissions test mode for testing flue gas must only be
activated by your certified contractor.
If possible, have the emissions test carried out during
the heating season.
Emissions test mode is activated via the service menu.
Tap the following buttons to access the service menu:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Service”
6. OK to confirm
7.
for “Test mode”
8. Selet “Yes”
9. OK to confirm
10.
for “Test mode”
11. OK to confirm
12. Select “Start”
13. OK to confirm
Note: The settings and functions in the service section
can be found in the installation and service
instructions.
Vitodens 100-W installation and service
instructions
High Limit Safety Cut-Out Test
Tap the following buttons:
1. Call up the home screen.
2.
3.
for “Settings”
4. OK to confirm
5.
for “Service”
6. OK to confirm
7.
for “Yes”
8. OK to confirm
9.
for “Test high limit safety cutout”
10. OK to confirm
11.
for “Yes”
12. OK to confirm
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
28
Switching Off the Boiler Without Frost Protection Monitoring
Switching On and Off
No central heating
No DHW heating
Frost protection for the boiler and the DHW tank is
not active.
1. Turn off the ON/OFF switch.
2. Close the gas shut-off valve and safeguard against
unauthorized reopening.
If outside temperatures of below 37°F (3°C) are expected,
take appropriate measures to protect the system from frost.
If necessary, contact your contractor.
Note:
As they are not being supplied with power, the
circulation pumps and diverter valves may seize up.
If your system has been shut down for a
prolonged period, you may need to reset the
“Time” and “Date”: See page 19.
Switching On the Boiler
Ask your contractor about the following:
Required system pressure
Position of ventilation apertures in the installation
room, if applicable
1. Open the gas shut-off valve.
2. Check whether the power supply to your system is
switched on, e.g. at a separate MCB/fuse.
Note: The power supply to the system was switched on
by your heating contractor during commissioning.
If possible, do not interrupt the power supply, even
when the system is in standby mode.
3. Turn on the ON/OFF switch A.
After a short while, the home screen is shown on
the display.
The Lightguide is illuminated constantly.
Your system and, if installed, your remote controls
are ready for operation.
4. Check the system pressure at the pressure gauge.
If the displayed pressure is below 12 psi (0.8 bar),
top up the water or notify your heating contractor.
IMPORTANT
A ON/OFF switch
29
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
What to do if...
Rooms are too Cold
Rooms are too Hot
Cause Remedy
Incorrect control unit settings. Check the settings and correct if necessary:
Operating program: See page 16.
Supply temperature
Time: See page 19.
“Error message” is displayed. Check what type of fault it is. Make a note of the fault
message and acknowledge the fault: See page 25.
If necessary, notify your contractor.
WARNING
If faults are not rectified, they may have life threatening
consequences.
Do not reset the burner several times in quick succession.
Immediately notify your contractor if a burner fault occurs.
Your contractor will be able to analyze the cause and
rectify the fault.
Cause Remedy
The boiler is switched off.
Turn on the ON/OFF switch: See page 28.
Switch on the power supply to your system,
e.g. at a separate MCB/fuse or mains isolator.
Incorrect control unit settings.
Central heating must be enabled.
Check the settings and correct if necessary:
Operating program: See page 16.
Supply temperature
Time: See page 19.
The DHW tank is being heated. Wait until the DHW tank has been heated up.
Reduce the DHW draw-off rate or temporarily reduce
the set DHW temperature as required.
No fuel. Open the gas shut-off valve. If necessary, check with
your gas supply utility.
“Burner fault” is displayed. Reset the burner: See page 25.
“Error message” is displayed. Check what type of fault it is. Make a note of the fault
message and acknowledge the fault: See page 25.
If necessary, notify your contractor.
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
30
What to do if...
There is no Hot Water
The DHW is too Hot
Cause Remedy
Incorrect control unit settings. Check and correct the set DHW temperature if necessary:
See page 16.
The hygiene function is switched on. Wait until the hygiene function has been completed.
Cause Remedy
The boiler is switched off.
Turn on the ON/OFF switch
Switch on the power supply to your system,
e.g. at a separate MCB/fuse or mains isolator.
Incorrect control unit settings. Central heating must be enabled.
Check the settings and correct if necessary:
Operating program: See page 16.
DHW temperature: See page 16.
Time: See page 19.
Time program for DHW heating: See page 13.
No fuel. Open the gas shut-off valve. If necessary, check with
your gas supply utility.
“Error message” is displayed. Check what type of fault it is. Make a note of the fault
message and acknowledge the fault: See page 25. If
necessary, notify your contractor.
“Burner fault” is Displayed
Cause Remedy
Burner fault Proceed as described on page 25.
“Active messages” is Displayed
Cause Remedy
The time for a service as specified by your contractor
has arrived.
or
System fault
Proceed as described on page 25.
“Trade fair mode” is Displayed
Cause Remedy
Trade fair mode is active. No heating, no DHW heating. Notify your contractor.
31
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Cleaning
Maintenance
The boilers can be cleaned with a commercially available
domestic cleaning agent (non-scouring).
Clean the surface of the operating unit with a microfiber
cloth.
Inspection and Maintenance
Boiler
Increased contamination raises the flue gas temperature
and thereby increases energy losses. We recommend
the boiler be cleaned annually.
DHW tank
Maintenance or cleaning should be carried out no later
than 2 years after commissioning and thereafter as
required.
Only a qualified contractor should clean the inside of
the DHW tank and the DHW connections.
If any water treatment equipment is installed in the cold
water supply of the DHW tank, ensure this is refilled in
good time.
For this, observe the manufacturer’s instructions.
Temperature and pressure relief valve (DHW tank)
The function of the safety valve must be checked
every six months by the user or a contractor through
venting (see valve manufacturer’s instructions).
The valve seat may become soiled.
Water may drip from the safety valve during a heat-up
process. The outlet is open to the atmosphere.
Potable water filter (if installed)
To maintain high hygienic standards, proceed as follows:
Replace filter element on non-back flushing filters
every six months (visual inspection every two months).
On back flushing filters, back flush every two months.
Regular maintenance ensures trouble-free, energy
efficient, environmentally responsible and safe heating.
Your heating system must be serviced by an authorised
contractor at least every 2 years. For this, it is best to
arrange an inspection and maintenance contract with
your local heating contractor.
CAUTION
Overpressure can cause damage.
Do not close the safety valve.
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
32
Appendix
Overview of “Main menu”
Note: Depending on the features of your system, not all
of the displays and checks listed may be available
under .
Tap the following buttons:
1. Call up the home screen.
2.
for the required information.
Heating
Set supply temperature
Actual supply temperature
Burner modulation
Operating program:
Standby
Summer mode
Frost protection
Only for weather-compensated operation:
Outside temperature
Only for constant operation:
Date and time
WiFi
Connection status
SSID
Signal strength
DHW
Note: Not valid for systems with a DHW tank with temperature switch (such as an Aquastat).
On/Off
One-off heating
Current target temperature
33
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Appendix
Overview of “Main menu” (continued)
Note: Depending on the features of your system, not all
of the displays and checks listed may be available.
Tap the following buttons:
1. Call up the home screen.
2.
3.
for the required menu.
Trade fair mode active
If the boiler has been set by the contractor to
“demonstration” mode, e.g. for exhibitions.
No central heating, hot water or frost protection available!
Active messages (if there are any current messages)
Acknowledge (if there are faults or service messages)
Burner fault
Faults
Warnings
Maintenance
Status
Information
Contractor
Turn on/off
Note: Not valid for systems with a DHW tank with temperature switch (such as an Aquastat).
DHW
DHW
Note: Not valid for systems with a DHW tank with temperature switch (such as an Aquastat).
Time program
DHW
Hygiene program
DHW recirculation pump
One-off heating
Temperatures
Standard
Scald protection
Network
SSID
Signal strength
Status
Energy metering
Consumption
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
34
Information
Boiler information
Burner Status
Boiler serial number
Device serial number
Software version
Burner hours run
Thermostat function
Heating circuit pump
Type of heating
Slope
Level
Altitude at the installation site
DHW temperature
Contractor
System information
Active messages
Message history
Open source licences
Settings
Date and time
Date
Time
Display brightness
Display
Lightguide
Language
Units
Temp./length
Factory settings
Service menu
Appendix
Overview of “Main menu” (continued)
35
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Appendix
Terminology
Standby mode
Boiler is switched off. Only frost protection of boiler and
DHW tank is active. No central heating, no DHW heating
System version
The system version describes the components of your
system.
Some examples:
Boiler
Heating circuit pump
Mixing valve
Valves
Electronics module
Radiator
Every system is individually configured and adapted to
the local conditions by your heating contractor.
Operating program
The operating program enables you to define the
following, for example:
How you heat your rooms
Whether you heat DHW
Operating status
See “Time program”.
Operating mode
See “Heating operation”.
Infloor heating
Infloor heating systems are slow, low temperature
heating systems that respond only very slowly to short
term temperature changes.
Heating with reduced room temperature at night therefore
does not result in any significant energy savings.
Heating operation
Operating modes
To heat your home, the boiler provides heat as specified
by the set supply temperature. The operating mode
determines whether the supply temperature is specified
with a fixed value or whether it is automatically
calculated and adjusted subject to several ancillary
conditions.
Your contractor can configure the following operating
modes during commissioning:
Weather-compensated operation
Constant operation
Constant operation
In constant operation the boiler provides heating water
with a constant supply temperature regardless of the
outside temperature.
Weather-compensated heating operation
In weather-compensated operation, the supply
temperature is controlled subject to outside temperature.
More heat is made available at lower outside temperatures
than at a higher ones.
The outside temperature is captured and transmitted to
the control unit by a sensor fitted outside the building.
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
36
Appendix
Terminology (continued)
Heating curve
Heating curves illustrate the relationship between the
outside temperature, the target room temperature and the
supply temperature. The lower the outside temperature,
the higher the supply temperature.
In order to guarantee sufficient heat with minimum fuel
consumption at any outside temperature, the conditions
of your building and system must be taken into
consideration. The heating curve is set by your contractor
for this purpose.
Setting the slope and shift, taking the heating curve as an
example
Factory settings:
Slope = 1.4
Shift = 0
The illustrated heating curves apply with the following
settings:
Heating curve shift = 0
Standard room temperature (target room temperature)
= 68°F (20°C)
For outside temperature 7°F (−14°C):
A Infloor heating system: Slope 0.2 to 0.8
B Low temperature heating system: Slope 0.8 to 1.6
C System with a supply temperature in excess of 167°F
(75°C), slope 1.6 to 2.0
Note: Setting the slope or shift too high or too low will
not cause any damage to your heating system.
Both settings affect the level of the supply
temperature, which may then be too low or
unnecessarily high.
A If you change the slope:
The steepness of the heating curves changes.
B If you change the shift:
The heating curves are shifted in parallel in a vertical
direction.
B If you change the standard room temperature (target
room temperature):
The heating curves are offset along the “Target room
temperature” axis.
Slope
Boiler water
Set point
Outside temperature
Appendix
Heating curve slope
Supply temperature
Outside temperature
37
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Appendix
Terminology (continued)
Heating circuit pump
Circulation pump for circulating the heating water in
the heating circuit
Room air dependant operation
The combustion air is drawn from the room where the
boiler is installed.
Direct vent operation
Combustion air is drawn from outside the building.
Return temperature
The return temperature is the temperature at which the
heating water leaves a system component such as a
heating circuit.
Safety relief valve
Safety equipment that must be installed in the cold
water pipe by your contractor. The safety valve opens
automatically to prevent excess pressure in the DHW tank.
The heating circuits are also equipped with safety valves.
Temperature target
See “Target temperature”.
Target temperature
Specified temperature that should be reached,
e.g. target DHW temperature.
Drinking water filter
A device that removes solids from potable water.
The drinking water filter is installed in the cold water pipe
upstream of the DHW tank or the instantaneous water
heater.
Supply temperature
The supply temperature is the temperature at which the
heating water enters a system component such as a
heating circuit.
Weather-compensated operation
See “Heating operation”
Time program
In the time programs you determine what your heating
system should do at what time.
Operating status
The operating status indicates how a component of
your heating system is being operated.
For example, the operating statuses for DHW heating
have different temperature levels.
The times for the operating status changeover are defined
when the time program is set.
Vitodens 100-W B1HE/B1KE Operating
6167 819 - 05
38
Lighting and Operating Instructions
Appendix
FOR YOUR SAFETY READ BEFORE OPERATING
W A R N I N G: If you do not follow these instructions exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
A. This boiler does not have a pilot. It is equipped
with an ignition device which automatically lights
the burner. Do Not try to light the burner by hand.
B. BEFORE OPERATING smell all around the boiler
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any boiler.
• Do not touch any electric switch; do not use any
phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
C. Use only your hand to push the main gas
supply switch. Never use tools. If the main
gas supply switch will operate by hand,
don’t try to repair it, call a qualified service
technician.
Force or attempted repair may result in a fire
or explosion.
D. Do not use this boiler if any part has been
under water. Immediately call a qualified
service technician to inspect the boiler and
to replace any part of the control system
and any gas control which has been under
water.
OPERATING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Set thermostat or other operating control to
lowest setting.
3. Turn off all electric power to the boiler.
4. This boiler is equipped with an ignition
device which automatically lights the burner.
Do not try to light the burner by hand.
5. Close main gas shut-off valve.
6. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor.
If you smell gas, STOP! Follow “B” in the
safety information above. If you don’t smell
gas, go to the next step.
7. Open main gas shut-off valve.
8. Turn on all electric power to the boiler.
9. Set thermostat or other operating control to
desired setting.
10. If the boiler will not operate, follow the
instructions “To Turn Off Gas To Boiler”
and call your service technician or gas
supplier.
TO TURN OFF GAS TO BOILER
1. Set thermostat or other operating control to lowest setting.
2. Turn off all electric power to the boiler if service is to be performed.
3. Turn off the control gas switch.
39
6167 819 - 05
Vitodens 100-W B1HE/B1KE Operating
Technical information subject to change without notice. Printed on environmentally friendly
(recycled and recyclable) paper.
6167 819 - 04
Vitodens 100-W B1HE/B1KE Operating
Scan for
digital copy
of this
document
