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Axis 0276X-003 S3008 Mk II Recorder

Product's Documents

Below are documents related to this product, you can read online or download:
User Manual Installation Instruction
  • Axis S3008 Mk II Installation Guide - (English) Download
Dimension Guide
  • Axis S3008 Mk II Dimensions - (English) Download
Specification
  • Axis S3008 Mk II Recorder Datasheet 0.15MB - (English) Download
Main documentSpecificationQuestions and answersRelateds Products
0276X-003 photo

Axis S3008 Mk II User Manual

This is the main product document for model 0276X-003.

The file format is pdf, 20 pages, you can download this manual here .

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AXISS3008MkIIRecorder
Usermanual
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AXISS3008MkIIRecorder
Aboutyourdevice
Aboutyourdevice
AXISS3008MkIIRecorderisacompactnetworkvideorecorderwithabuilt-inPoEswitchforeasyinstallation.Thedevicefeaturesa
surveillance-gradeharddrive.ItalsoincludesaUSBportforeasyexportofvideofootage.Therecordercomesinthreemodels–
includinga2TB,4TBor8TBharddrive.
HowmanycamerascanIconnecttotherecorder?
UptoeightdevicescanbeconnectedtothePoEswitchoftherecorder.
Howmuchpowercantherecordersupplytothecameras?
ThesearethelimitationsforpoweroverEthernet(PoE):
•TherecordercansupplyuptoeightdeviceswithPoE.
•Thetotalamountofpoweravailableis124W.
•Eachnetworkportsupportsupto15.4W(PoEClass3)atthePoEport(PSE)and12.95Wonthecameraside(PD).
•TheswitchallocatesPoEpowerbasedonthePoEclassoftheconnecteddevice.
Browsersupport
Windows
®
•Chrome
TM
(recommended)
•Firefox
®
•Edge
®
OSX
®
•Chrome
TM
(recommended)
•Safari
®
Other
•Chrome
TM
•Firefox
®
Tondoutmoreabouthowtousethedevice,seetheManualavailableatDocumentation|AxisCommunications.
Ifyouwantmoreinformationaboutrecommendedbrowsers,gotoAxisOSbrowsersupport|AxisCommunications.
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AXISS3008MkIIRecorder
Installation
Installation
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=89590&section=about-your-device
TheAXISS3008RecorderMkIIisusedwithversion4oftheAXISCompanionvideomanagementsoftware.
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AXISS3008MkIIRecorder
Getstarted
Getstarted
GetstartedwithAXISCompanion
Note
Internetaccessisrequiredduringthesystemsetup.
Installationoverview:
1.RegisteraMyAxisaccountonpage4
2.Installthehardwareonpage5
3.Installthedesktopapponpage5
4.Createasiteonpage5
5.Installthemobileapponpage6
Resultofsysteminstallation:
•ThermwareisupgradedonallAxisdevices.
•Apasswordissetforthedevices.
•Therecordingsareenabledwithdefaultsettings.
•Theremoteaccessisenabled.
RegisteraMyAxisaccount
RegisteraMyAxisaccountataxis.com/my-axis/login.
YoucanmakeyourMyAxisaccountmoresecurebyactivatingmulti-factorauthentication(MFA).MFAisasecuritysystemthat
addsanotherlayerofvericationtoensuretheuser’sidentity.
ActivateMFA:
1.LoginwithyourMyAxiscredentials.
2.Goto
andselectAccountsettings.
3.ClickSecuritysettings
4.Turnon2–Stepverication.
Youareredirectedtoaloginpage.
5.LoginwithyourMyAxiscredentials.
MFAisnowactive.
LoginwhenMFAisactive:
1.LogintoyourMyAxisaccount.
Anemailissenttoyou.
2.OpentheemailandclickAuthenticate.
Ifyoudidn’treceiveanemail,checkifit’sinyourspamfolder.Ifit’snotthere,contactITsupport.
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AXISS3008MkIIRecorder
Getstarted
Installthehardware
1.Installyourcamerahardware.
2.ConnecttherecordertoyournetworkviatheLANport.
3.Connectthecamerastotherecorder’sintegratedPoEswitchoranexternalPoEswitch.
4.Connectthecomputertothesamenetworkastherecorder.
5.Connectthepowersupplytotherecorder.
Important
Youmustrstconnectthepowercordtotherecorder,andthenconnectthepowercordtothepoweroutlet.
6.Waitafewminutesfortherecorderandcamerastobootupbeforeproceeding.
CAUTION
Keeptherecorderinawellventilatedenvironmentandwithplentyofemptyspacearoundtherecordertoavoidoverheating.
Installthedesktopapp
1.Gotoaxis.com/products/axis-companionandclickDownloadtodownloadAXISCompanionversion4forWindows.
2.Openthesetupleandfollowthewizard.
3.SigninwithyourMyAxisaccount.
Createasite
Asiteisasinglepointofentrytoasurveillancesolution,forexampleallcamerasinastore.Youcankeeptrackofseveralsites
throughasingleMyAxisaccount.
Note
IfyouhaveusedanearlierversionofAXISCompanion,thesitesyoucreatedwillnotappearinthe
listofsitesinAXISCompanionversion4.Youmightalsohavedevicesthatarenotsupported.See
MigratingfromAXISCompanionClassictoversion4formoreinformation.
1.StarttheAXISCompaniondesktopapp.
2.SigninwithyourMyAxisaccount.
3.ClickCreatenewsite.
4.Nameyoursiteandenteryourcompanyname.
5.ClickNext.
6.Selectthedevicesyouwanttoaddtoyoursite.
7.ClickNext.
8.Selectstorage.
9.ClickNext.
10.OntheReadytoinstallpage,OfinemodeandUpgradermwareareturnedonbydefault.Youcanturnthemoffifyou
donotwanttoaccessofinemodeorupgradeyourdevicestothelatestrmwareversion.
11.ClickInstallandwaitwhileAXISCompanionconguresthedevices.
Thecongurationmaytakeseveralminutes.
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Getstarted
Installthemobileapp
WithAXISCompanionmobileapp,youcanaccessyourdevicesandrecordingsfromanywhere.Youcanalsogetnoticationswhen
suspiciouseventsoccur,orwhensomeonecallsfromanintercom.
ForAndroid
ClickDownloadorscanthefollowingQRCode.
ForiOS
ClickDownloadorscanthefollowingQRCode.
OpentheAXISCompanionappandloginwithyourAxiscredentials.
Ifyoudon’thaveaMyAxisaccount,youcangotoaxis.com/my-axistoregisteranewaccount.
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Thewebinterface
Thewebinterface
Toreachthedevice’swebinterface,typethedevice’sIPaddressinawebbrowser.
Showorhidethemainmenu.
Accessthereleasenotes.
Accesstheproducthelp.
Changethelanguage.
Setlightthemeordarktheme.
Theusermenucontains:
•Informationabouttheuserwhoisloggedin.
•
Changeaccount:Logoutfromthecurrentaccountandlogintoanewaccount.
•
Logout:Logoutfromthecurrentaccount.
Thecontextmenucontains:
•Analyticsdata:Accepttosharenon-personalbrowserdata.
•Feedback:Shareanyfeedbacktohelpusimproveyouruserexperience.
•Legal:Viewinformationaboutcookiesandlicenses.
•About:Viewdeviceinformation,includingrmwareversionandserialnumber.
•Legacydeviceinterface:Changethedevice’swebinterfacetothelegacyversion.
Status
Timesyncstatus
ShowsNTPsynchronizationinformation,includingifthedeviceisinsyncwithanNTPserverandthetimeremaininguntil
thenextsync.
NTPsettings:ViewandupdatetheNTPsettings.TakesyoutotheDateandtimepagewhereyoucanchangetheNTPsettings.
Ongoingrecordings
Showsongoingrecordingsandtheirdesignatedstoragespace.
Recordings:Viewongoingandlteredrecordingsandtheirsource.Formoreinformation,see
Showsthestoragespacewheretherecordingissaved.
Deviceinfo
Showsthedeviceinformation,includingrmwareversionandserialnumber.
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Thewebinterface
Upgradermware:Upgradethermwareonyourdevice.TakesyoutotheMaintenancepagewhereyoucandoarmware
upgrade.
Connectedclients
Showsthenumberofconnectionsandconnectedclients.
Viewdetails:Viewandupdatethelistoftheconnectedclients.ThelistshowsIPaddress,protocol,port,andPID/Process
ofeachclient.
Apps
Addapp:Installanewapp.
Findmoreapps:Findmoreappstoinstall.YouwillbetakentoanoverviewpageofAxisapps.
Allowunsignedapps:Turnontoallowinstallationofunsignedapps.
Allowroot-privilegedapps:Turnontoallowappswithrootprivilegesfullaccesstothedevice.
ViewthesecurityupdatesinAXISOSandACAPapps.
Note
Thedevice’sperformancemightbeaffectedifyourunseveralappsatthesametime.
Usetheswitchnexttotheappnametostartorstoptheapp.
Open:Accesstheapp’ssettings.Theavailablesettingsdependontheapplication.Someapplicationsdon’thaveanysettings.
Thecontextmenucancontainoneormoreofthefollowingoptions:
•Open-sourcelicense:Viewinformationaboutopen-sourcelicensesusedintheapp.
•Applog:Viewalogoftheappevents.Thelogishelpfulwhenyoucontactsupport.
•Activatelicensewithakey:Iftheapprequiresalicense,youneedtoactivateit.Usethisoptionifyourdevice
doesn’thaveinternetaccess.
Ifyoudon’thavealicensekey,gotoaxis.com/products/analytics.YouneedalicensecodeandtheAxisproductserial
numbertogeneratealicensekey.
•Activatelicenseautomatically:Iftheapprequiresalicense,youneedtoactivateit.Usethisoptionifyourdevicehas
internetaccess.Youneedalicensecodetoactivatethelicense.
•Deactivatethelicense:Deactivatethelicensetoreplaceitwithanotherlicense,forexample,whenyouchangefroma
triallicensetoafulllicense.Ifyoudeactivatethelicense,youalsoremoveitfromthedevice.
•Settings:Conguretheparameters.
•Delete:Deletetheapppermanentlyfromthedevice.Ifyoudon’tdeactivatethelicenserst,itremainsactive.
System
Timeandlocation
Dateandtime
Thetimeformatdependsonthewebbrowser’slanguagesettings.
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Thewebinterface
Note
Werecommendyousynchronizethedevice’sdateandtimewithanNTPserver.
Synchronization:Selectanoptionforthedevice’sdateandtimesynchronization.
•Automaticdateandtime(manualNTSKEservers):SynchronizewiththesecureNTPkeyestablishmentservers
connectedtotheDHCPserver.
-ManualNTSKEservers:EntertheIPaddressofoneortwoNTPservers.WhenyouusetwoNTPservers,
thedevicesynchronizesandadaptsitstimebasedoninputfromboth.
•Automaticdateandtime(NTPserversusingDHCP):SynchronizewiththeNTPserversconnectedtotheDHCPserver.
-FallbackNTPservers:EntertheIPaddressofoneortwofallbackservers.
•Automaticdateandtime(manualNTPservers):SynchronizewithNTPserversofyourchoice.
-ManualNTPservers:EntertheIPaddressofoneortwoNTPservers.WhenyouusetwoNTPservers,the
devicesynchronizesandadaptsitstimebasedoninputfromboth.
•Customdateandtime:Manuallysetthedateandtime.ClickGetfromsystemtofetchthedateandtimesettings
oncefromyourcomputerormobiledevice.
Timezone:Selectwhichtimezonetouse.Timewillautomaticallyadjusttodaylightsavingtimeandstandardtime.
Note
Thesystemusesthedateandtimesettingsinallrecordings,logs,andsystemsettings.
Network
IPv4
AssignIPv4automatically:SelecttoletthenetworkrouterassignanIPaddresstothedeviceautomatically.Werecommend
automaticIP(DHCP)formostnetworks.
IPaddress:EnterauniqueIPaddressforthedevice.StaticIPaddressescanbeassignedatrandomwithinisolatednetworks,
providedthateachaddressisunique.Toavoidconicts,werecommendyoucontactyournetworkadministratorbeforeyou
assignastaticIPaddress.
Subnetmask:Enterthesubnetmasktodenewhataddressesareinsidethelocalareanetwork.Anyaddressoutsidethelocal
areanetworkgoesthroughtherouter.
Router:EntertheIPaddressofthedefaultrouter(gateway)usedtoconnectdevicesthatareattachedtodifferentnetworksand
networksegments.
FallbacktostaticIPaddressifDHCPisn’tavailable:SelectifyouwanttoaddastaticIPaddresstouseasfallbackifDHCP
isunavailableandcan’tassignanIPaddressautomatically.
Note
IfDHCPisn’tavailableandthedeviceusesastaticaddressfallback,thestaticaddressisconguredwithalimitedscope.
IPv6
AssignIPv6automatically:SelecttoturnonIPv6andtoletthenetworkrouterassignanIPaddresstothedeviceautomatically.
Hostname
Assignhostnameautomatically:Selecttoletthenetworkrouterassignahostnametothedeviceautomatically.
Hostname:Enterthehostnamemanuallytouseasanalternativewayofaccessingthedevice.Theserverreportandsystemlog
usethehostname.AllowedcharactersareA–Z,a–z,0–9and-.
DNSservers
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Thewebinterface
AssignDNSautomatically:SelecttolettheDHCPserverassignsearchdomainsandDNSserveraddressestothedevice
automatically.WerecommendautomaticDNS(DHCP)formostnetworks.
Searchdomains:Whenyouuseahostnamethatisnotfullyqualied,clickAddsearchdomainandenteradomaininwhichto
searchforthehostnamethedeviceuses.
DNSservers:ClickAddDNSserverandentertheIPaddressoftheDNSserver.ThisprovidesthetranslationofhostnamestoIP
addressesonyournetwork.
Networkdiscoveryprotocols
Bonjour
®
:Turnontoallowautomaticdiscoveryonthenetwork.
Bonjourname:Enterafriendlynametobevisibleonthenetwork.ThedefaultnameisthedevicenameandMACaddress.
UPnP
®
:Turnontoallowautomaticdiscoveryonthenetwork.
UPnPname:Enterafriendlynametobevisibleonthenetwork.ThedefaultnameisthedevicenameandMACaddress.
WS-Discovery:Turnontoallowautomaticdiscoveryonthenetwork.
One-clickcloudconnection
One-clickcloudconnection(O3C)togetherwithanO3Cserviceprovideseasyandsecureinternetaccesstoliveandrecordedvideo
fromanylocation.Formoreinformation,seeaxis.com/end-to-end-solutions/hosted-services.
AllowO3C:
•One-click:Thisisthedefaultsetting.PressandholdthecontrolbuttononthedevicetoconnecttoanO3Cservice
overtheinternet.YouneedtoregisterthedevicewiththeO3Cservicewithin24hoursafteryoupressthecontrol
button.Otherwise,thedevicedisconnectsfromtheO3Cservice.Onceyouregisterthedevice,Alwaysisenabledand
thedevicestaysconnectedtotheO3Cservice.
•Always:ThedeviceconstantlyattemptstoconnecttoanO3Cserviceovertheinternet.Onceyouregisterthedevice,
itstaysconnectedtotheO3Cservice.Usethisoptionifthecontrolbuttononthedeviceisoutofreach.
•No:DisablestheO3Cservice.
Proxysettings:Ifneeded,entertheproxysettingstoconnecttotheproxyserver.
Host:Entertheproxyserver’saddress.
Port:Entertheportnumberusedforaccess.
LoginandPassword:Ifneeded,enterusernameandpasswordfortheproxyserver.
Authenticationmethod:
•Basic:ThismethodisthemostcompatibleauthenticationschemeforHTTP.It’slesssecurethantheDigestmethod
becauseitsendstheusernameandpasswordunencryptedtotheserver.
•Digest:Thismethodismoresecurebecauseitalwaystransfersthepasswordencryptedacrossthenetwork.
•Auto:Thisoptionletsthedeviceselecttheauthenticationmethoddependingonthesupportedmethods.Itprioritizes
theDigestmethodovertheBasicmethod.
Ownerauthenticationkey(OAK):ClickGetkeytofetchtheownerauthenticationkey.Thisisonlypossibleifthedeviceis
connectedtotheinternetwithoutarewallorproxy.
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Thewebinterface
Networkports
PoweroverEthernet
•Allocatedpower:Numberofwatts(W)thatarecurrentlyallocated.
•TotalPoEconsumption:Numberofwatts(W)thatareconsumed.
•KeepPoEactiveduringrecorderrestart:Turnontosupplypowertoconnecteddevicesduringarestartoftherecorder.
Clicktoshoworhidetheportsimage.
•Clickaportintheimagetoseetheportdetailsintheportlist.
Portlist
•Port:Theportnumber.
•PoE:TurnonoroffPoEfortheport.
•Network:Turnonoroffnetworkfortheport.
•Status:Showsifthereisdeviceconnectedtothisport.
•Friendlyname:ThefriendlynameissetinNetworksettings.Thedefaultnameisacombinationofthemodeland
themediaaccesscontroladdress(MACaddress)oftheconnecteddevice.
•Powerconsumption:Numberofwatts(W)thatarecurrentlyconsumedandallocatedbytheconnecteddevice.
PoweroverEthernet
Allocatedpower:Numberofwatts(W)thatarecurrentlyallocated.
TotalPoEconsumption:Numberofwatts(W)thatareconsumed.
KeepPoEactiveduringrecorderrestart:Turnontosupplypowertoconnecteddevicesduringarestartoftherecorder.
Usedspace:Percentageofspaceused.
Freespace:Percentageofspaceavailableforrecordings.
Freespace:Availablediskspacedisplayedinmegabytes(MB),gigabytes(GB),orterabytes(TB).
Diskstatus:Currentstatusofthedisk.
Disktemperature:Currentrunningtemperature.
PoE:TurnonoroffPoEforeachport.Whenadeviceisconnected,you’llseethefollowinginformation:
•Friendlyname:ThefriendlynameissetinNetworksettings.Thedefaultnameisacombinationofthemodeland
themediaaccesscontroladdress(MACaddress)oftheconnecteddevice.
•Powerconsumption:Numberofwatts(W)thatarecurrentlyconsumedandallocated.
Security
Certicates
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Thewebinterface
Certicatesareusedtoauthenticatedevicesonanetwork.Thedevicesupportstwotypesofcerticates:
•Client/servercerticates
Aclient/servercerticatevalidatesthedevice’sidentity,andcanbeself-signedorissuedbyaCerticateAuthority(CA).
Aself-signedcerticateofferslimitedprotectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.
•CAcerticates
YoucanuseaCAcerticatetoauthenticateapeercerticate,forexampletovalidatetheidentityofanauthentication
serverwhenthedeviceconnectstoanetworkprotectedbyIEEE802.1X.Thedevicehasseveralpre-installedCA
certicates.
Theseformatsaresupported:
•Certicateformats:.PEM,.CER,and.PFX
•Privatekeyformats:PKCS#1andPKCS#12
Important
Ifyouresetthedevicetofactorydefault,allcerticatesaredeleted.Anypre-installedCAcerticatesarereinstalled.
Filterthecerticatesinthelist.
Addcerticate:Clicktoaddacerticate.
•More:Showmoreeldstollinorselect.
•Securekeystore:SelecttouseSecureelementorTrustedPlatformModule2.0tosecurelystoretheprivatekey.For
moreinformationonwhichsecurekeystoretoselect,gotohelp.axis.com/en-us/axis-os#cryptographic-support.
•Keytype:Selectthedefaultoradifferentencryptionalgorithmfromthedrop-downlisttoprotectthecerticate.
Thecontextmenucontains:
•Certicateinformation:Viewaninstalledcerticate’sproperties.
•Deletecerticate:Deletethecerticate.
•Createcerticatesigningrequest:Createacerticatesigningrequesttosendtoaregistrationauthoritytoapply
foradigitalidentitycerticate.
Securekeystore
:
•Secureelement(CCEAL6+):Selecttousesecureelementforsecurekeystore.
•TrustedPlatformModule2.0(CCEAL4+,FIPS140-2Level2):SelecttouseTPM2.0forsecurekeystore.
IEEE802.1x
IEEE802.1xisanIEEEstandardforport-basednetworkadmissioncontrolprovidingsecureauthenticationofwiredandwireless
networkdevices.IEEE802.1xisbasedonEAP(ExtensibleAuthenticationProtocol).
ToaccessanetworkprotectedbyIEEE802.1x,networkdevicesmustauthenticatethemselves.Theauthenticationisperformedby
anauthenticationserver,typicallyaRADIUSserver(forexample,FreeRADIUSandMicrosoftInternetAuthenticationServer).
Certicates
WhenconguredwithoutaCAcerticate,servercerticatevalidationisdisabledandthedevicetriestoauthenticateitself
regardlessofwhatnetworkitisconnectedto.
Whenusingacerticate,inAxis'implementation,thedeviceandtheauthenticationserverauthenticatethemselveswithdigital
certicatesusingEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity).
Toallowthedevicetoaccessanetworkprotectedthroughcerticates,youmustinstallasignedclientcerticateonthedevice.
Clientcerticate:SelectaclientcerticatetouseIEEE802.1x.Theauthenticationserverusesthecerticatetovalidatethe
client’sidentity.
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Thewebinterface
CAcerticate:SelectCAcerticatestovalidatetheauthenticationserver’sidentity.Whennocerticateisselected,thedevice
triestoauthenticateitselfregardlessofwhatnetworkitisconnectedto.
EAPidentity:Entertheuseridentityassociatedwiththeclientcerticate.
EAPOLversion:SelecttheEAPOLversionthatisusedinthenetworkswitch.
UseIEEE802.1x:SelecttousetheIEEE802.1xprotocol.
Custom-signedrmwarecerticate
ToinstalltestrmwareorothercustomrmwarefromAxisonthedevice,youneedacustom-signedrmwarecerticate.The
certicateveriesthatthermwareisapprovedbyboththedeviceownerandAxis.Thermwarecanonlyrunonaspecic
devicewhichisidentiedbyitsuniqueserialnumberandchipID.OnlyAxiscancreatecustom-signedrmwarecerticates,
sinceAxisholdsthekeytosignthem.
Install:Clicktoinstallthecerticate.Youneedtoinstallthecerticatebeforeyouinstallthermware.
Accounts
Storage
Onboardstorage
Harddrive
•Free:Theamountoffreediskspace.
•Status:Ifthediskismountedornot.
•Filesystem:Thelesystemusedbythedisk.
•Encrypted:Ifthediskisencryptedornot.
•Temperature:Thecurrenttemperatureofthehardware.
•Overallheathtest:Theresultaftercheckingthehealthofthedisk.
Tools
•Check:Checkthestoragedeviceforerrorsandtriestorepairitautomatically.
•Repair:Repairthestoragedevice.Activerecordingswillpauseduringtherepair.Repairingastoragedevicemay
resultinlostdata.
•Format:Eraseallrecordingsandformatthestoragedevice.Choosealesystem.
•Encrypt:Encryptstoreddata.
•Decrypt:Decryptstoreddata.Thesystemwillerasealllesonthestoragedevice.
•Changepassword:Changethepasswordforthediskencryption.Changingthepassworddoesn'tdisruptongoing
recordings.
•Usetool:Clicktoruntheselectedtool
Unmount
:Clickbeforeyoudisconnectthedevicefromthesystem.Thiswillstopallongoingrecordings.
Writeprotect:Turnontoprotectthestoragedevicefrombeingoverwritten.
Autoformat
:Thediskwillautomaticallyformatusingtheext4lesystem.
Logs
SSHserver
SecureShell(SSH):Turnontoallowausertosecurelylogonandperformshellandnetworkservicesoverthenetwork.
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Thewebinterface
Maintenance
Restart:Restartthedevice.Thisdoesnotaffectanyofthecurrentsettings.Runningapplicationsrestartautomatically.
Restore:Returnmostsettingstothefactorydefaultvalues.Afterwardsyoumustrecongurethedeviceandapps,reinstallany
appsthatdidn’tcomepreinstalled,andrecreateanyeventsandpresets.
Important
Theonlysettingssavedafterrestoreare:
•Bootprotocol(DHCPorstatic)
•StaticIPaddress
•Defaultrouter
•Subnetmask
•802.1Xsettings
•O3Csettings
Factorydefault:Returnallsettingstothefactorydefaultvalues.AfterwardsyoumustresettheIPaddresstomakethedevice
accessible.
Note
AllAxisdevicermwareisdigitallysignedtoensurethatyouonlyinstallveriedrmwareonyourdevice.Thisfurther
increasestheoverallminimumcybersecuritylevelofAxisdevices.Formoreinformation,seethewhitepaper“Signed
rmware,secureboot,andsecurityofprivatekeys”ataxis.com.
Firmwareupgrade:Upgradetoanewrmwareversion.Newrmwarereleasescancontainimprovedfunctionality,bug
xes,andcompletelynewfeatures.Werecommendyoutoalwaysusethelatestrelease.Todownloadthelatestrelease,go
toaxis.com/support.
Whenyouupgrade,youcanchoosebetweenthreeoptions:
•Standardupgrade:Upgradetothenewrmwareversion.
•Factorydefault:Upgradeandreturnallsettingstothefactorydefaultvalues.Whenyouchoosethisoption,youcan’t
reverttothepreviousrmwareversionaftertheupgrade.
•Autorollback:Upgradeandconrmtheupgradewithinthesettime.Ifyoudon’tconrm,thedevicerevertstothe
previousrmwareversion.
Firmwarerollback:Reverttothepreviouslyinstalledrmwareversion.
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Productoverview
Productoverview
3 87 9 111021 54 6
1
Harddrive
2
Alarmbuzzer
3
USBport
4
StatusLED
5
Powerbutton
6
HarddriveLED
7
Grounding
8
LANport
9
PoEport(8x)
10
Controlbutton
11
Powerinput
Powerbutton
•Toshutdowntherecorder,longpressthepowerbuttonuntilthebuzzermakesabriefsound.
•Tosilencethebuzzer,shortpressthepowerbutton.
Controlbutton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.SeeHardresetarecorderonpage17.
•Connectingtoaone-clickcloudconnection(O3C)serviceovertheinternet.Toconnect,pressandholdthebutton
forabout3secondsuntilthestatusLEDashesgreen.
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Troubleshooting
Troubleshooting
ThestatusLEDgivesyouthefollowinginformation:
StatusLED
Indication
Green
Therecorderisonandthestatusisok.
Orange
Therecorderisstartingup,orthermwareisupgrading.WaituntiltheLED
turnsgreen.
RedThiscanmeanthatthePoEbudgetisexceeded.Ifyoujustconnecteda
devicetotherecorder,trytoremoveitagain.Formoreinformationabout
PoElimitations,see.
TheharddriveLEDgivesyouthefollowinginformation:
HarddriveLEDIndication
Green
TheLEDisashinggreenwhendataiswrittentotheharddrive.
Red
Arecordingdisruptionhasoccurred.GotoSystem>Storageformore
information.
Thebuzzersoundsforthisreason:
•ThePoEbudgetisexceeded.Ifyoujustconnectedadevicetotherecorder,tryremovingitagain.Formoreinformation
aboutPoElimitations,see
Note
Youcanstopthebuzzerwithashortpressofthepowerbutton.
Therecordershutsdown:
•Therecorderisseverelyoverheated.
Technicalissues,cluesandsolutions
Issue
Solution
Myrecordingsarenot
available.
GotoFixcommonissuesonpage16.
Icannotconnecttomy
cameras.
GotoFixcommonissuesonpage16.
Ireceiveerrornotication:
“Nocontact”.
GotoFixcommonissuesonpage16.
Mysitesdonotappearinmy
mobileapp.
Makesureyouhaveversion4oftheAXISCompanionmobileapp.
Fixcommonissues
Beforeyourestart,congureorresetyourdevices,werecommendthatyoutosaveasystemreport.
SeeSaveasystemreportonpage18.
1.Checkthatyourcamerasandrecorderhavepower.
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AXISS3008MkIIRecorder
Troubleshooting
2.Checkthatyouareconnectedtotheinternet.
3.Checkthatthenetworkisworking.
4.Checkthatthecamerasareconnectedtothesamenetworkasthecomputer,unlessyouareremote.
Stillnotworking?
5.Makesurethatyourcameras,recorderandAXISCompaniondesktopapphavethelatestrmwareandsoftwareupdates.
SeeUpgradermwareonpage17.
6.RestarttheAXISCompaniondesktopapp.
7.Restartyoucamerasandrecorder.
Stillnotworking?
8.Makeahardresetonthecamerasandtherecorder,tocompletelyputthembacktofactorydefaultsettings.
SeeHardresetarecorderonpage17.
9.Addtheresetcamerastoyoursiteagain.
Stillnotworking?
10.Updateyourgraphicscardwiththelatestdrivers.
Stillnotworking?
11.SaveasystemreportandcontactAxistechnicalsupport.
SeeSaveasystemreportonpage18.
Upgradermware
Newrmwareupdatesbringyoutothelatestandimprovedsetoffeatures,functions,andsecurityenhancements.
1.Gototheleaderdevice’swebinterface.
2.GotoMaintenance>FirmwareupgradeandclickUpgrade.
3.Followtheinstructionsonthescreen.
Hardresetarecorder
Important
Movetherecordercarefullywhileit’sswitchedon.Suddenmovesorshocksmaydamagetheharddrive.
Note
•Ahardresetwillresetallthesettings,includingtheIPaddress.
•Ahardresetwillnotremoveyourrecordings.
1.Switchofftherecorder:
Pressthepowerbuttononthefrontoftherecorderfor4-5secondsuntilyouhearabeep.
2.Waituntiltherecorderisswitchedoff,thenturnitovertoaccessthecontrolbutton.
3.Pressandholdthecontrolbutton.Pressandreleasethepowerbuttontostarttherecorder.Releasethecontrolbutton
after15-30secondswhentheLEDindicatorashesamber.
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AXISS3008MkIIRecorder
Troubleshooting
4.Carefullyputtherecorderbackinitsplace.
5.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenresettothefactorydefault
settings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
6.Resetyourdevicesconnectedtotherecorder.
7.Ifyourharddriveisencrypted,itmustbemountedmanuallyaftertherecorderisreset:
7.1Gotothedevice’swebinterface.
7.2GotoSystem>StorageandclickMount.
7.3Entertheencryptionpasswordusedwhenencryptingtheharddrive.
Ican'tlogintotheproduct'swebinterface
Ifyousetapasswordfortheproductduringconguration,andlateraddthatproducttoasite,youcannolongerlogintothe
product'swebinterfacewiththepasswordyou'veset.ThisisbecauseAXISCompanionsoftwarechangesthepasswordsof
alldevicesinthesite.
Tologintoadeviceinyoursite,typetheusernamerootandyoursitepassword.
Howtoeraseallrecordings
1.Inthedevice’swebinterface,gotoSystem>Storage.
2.SelectFormatandclickUsetool.
Note
Thisprocedureerasesallrecordingsfromtheharddrive,butthecongurationoftherecorderandthesitedoesn’tchange.
Saveasystemreport
1.InAXISCompanion,goto
>Savesystemreport.
2.WhenyouregisteranewcaseatAxisHelpdesk,attachthesystemreport.
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AXISS3008MkIIRecorder
Needmorehelp?
Needmorehelp?
Usefullinks
•AXISCompanionusermanual
Contactsupport
Contactsupportataxis.com/support.
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UsermanualVer.M1.12
AXISS3008MkIIRecorder
Date:December2023
©AxisCommunicationsAB,2023
Partno.T10191657

Specifications

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