Axis 0990-001-EOL P3224-LV Mk II Indoor 1MP Fixed Dome User Manual

AXISP3224-LVMkIINetworkCamera

UserManual

use

www.use-ip.co.uk

01304 827609

AboutthisDocument

Thismanualisintendedforadministratorsandusersof

AXISP3224-LVMkIINetworkCamera,andisapplicabletormware

6.30andlater.Itincludesinstructionsforusingandmanagingthe

productonyournetwork.Previousexperienceofnetworkingwill

beofusewhenusingthisproduct.SomeknowledgeofUNIXor

Linux-basedsystemsmayalsobeusefulwhendevelopingshellscripts

andapplications.Laterversionsofthisdocumentwillbepostedat

www.axis.com.Seealsotheproduct’sonlinehelp,availablethrough

theweb-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto

country.Checkthelawsinyourlocalregionbeforeusingthisproduct

forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase

furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please

informyourlocalAxisofceofanyinaccuraciesoromissions.Axis

CommunicationsABcannotbeheldresponsibleforanytechnicalor

typographicalerrorsandreservestherighttomakechangestothe

productandmanualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerialcontained

withinthisdocument,including,butnotlimitedto,theimplied

warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis

CommunicationsABshallnotbeliablenorresponsibleforincidentalor

consequentialdamagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedforitsintended

purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied

intheproductdescribedinthisdocument.Inparticular,andwithout

limitation,theseintellectualpropertyrightsmayincludeoneormore

ofthepatentslistedatwww.axis.com/patent.htmandoneormore

additionalpatentsorpendingpatentapplicationsintheUSandother

countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem

“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,

Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom

https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe

instructionsgivenintheuserdocumentation.Thisequipmentcontains

nouser-serviceablecomponents.Unauthorizedequipmentchangesor

modicationswillinvalidateallapplicableregulatorycertications

andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare

registeredtrademarksortrademarkapplicationsofAxisABinvarious

jurisdictions.Allothercompanynamesandproductsaretrademarksor

registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,

Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows

VistaandWWWareregisteredtrademarksoftherespectiveholders.

JavaandallJava-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.UPnP

isa

certicationmarkoftheUPnP

ImplementersCorporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,

LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,

miniSDHC,microSDHC,microSDXCarealltrademarksorregistered

trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2014/35/EU.SeeSafetyonpage3.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecyclingonpage3.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisCommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable

standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Usinganunshieldednetworkcable(UTP)–Thisequipmenthas

beentestedusinganunshieldednetworkcable(UTP)andfoundto

complywiththelimitsforaClassAdigitaldevice,pursuanttopart

15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable

protectionagainstharmfulinterferencewhentheequipmentis

operatedinacommercialenvironment.Thisequipmentgenerates,

uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand

usedinaccordancewiththeinstructionmanual,maycauseharmful

interferencetoradiocommunications.Operationofthisequipmentina

residentialareaislikelytocauseharmfulinterferenceinwhichcase

theuserwillberequiredtocorrecttheinterferenceathisownexpense.

Usingashieldednetworkcable(STP)–Thisequipmenthasalso

beentestedusingashieldednetworkcable(STP)andfoundtocomply

withthelimitsforaClassBdigitaldevice,pursuanttopart15ofthe

FCCRules.Theselimitsaredesignedtoprovidereasonableprotection

againstharmfulinterferenceinaresidentialinstallation.This

equipmentgenerates,usesandcanradiateradiofrequencyenergyand,

ifnotinstalledandusedinaccordancewiththeinstructions,maycause

harmfulinterferencetoradiocommunications.However,thereisno

guaranteethatinterferencewillnotoccurinaparticularinstallation.If

thisequipmentdoescauseharmfulinterferencetoradioortelevision

reception,whichcanbedeterminedbyturningtheequipmentoffand

on,theuserisencouragedtotrytocorrecttheinterferencebyoneor

moreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Tobeusedinaresidentialareaorademandingelectricalenvironment,

theproductshallbeconnectedusingashieldednetworkcable(STP)

thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct

shallbeconnectedusingashieldednetworkcable(STP)thatis

properlygrounded.Cetappareilnumériqueestconformeàlanorme

CANNMB-3(classeB).Leproduitdoitêtreconnectéàl'aided'uncâble

réseaublindé(STP)quiestcorrectementmisàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassBlimitofEN55032.Theproductshallbe

connectedusingashieldednetworkcable(STP)thatisproperly

grounded.

Thisproductfulllstherequirementsforemissionandimmunity

accordingtoEN50121-4andIEC62236-4railwayapplications.

Thisproductfulllstherequirementsforimmunityaccording

toEN61000-6-1residential,commercialandlight-industrial

environments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN55024ofceandcommercialenvironments.

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassBlimitofAS/NZSCISPR32.Theproductshall

beconnectedusingashieldednetworkcable(STP)thatisproperly

grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家

庭環境で使⽤することを⽬的としていますが、この装置が

ラジオやテレビジョン受信機に近接して使⽤されると、受

信障害を引き起こすことがあります。取扱説明書に従って

正しい取り扱いをして下さい。本製品は、シールドネット

ワークケーブル(STP)を使⽤して接続してください。また

適切に接地してください。

Safety

ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation

TechnologyEquipment.

Ifitsconnectingcablesareroutedoutdoors,theproductshallbe

groundedeitherthroughashieldednetworkcable(STP)orother

appropriatemethod.

PhotobiologicalSafety

Thisproductfulllstherequirementsforphotobiologicalsafety

accordingtoIEC/EN62471(riskgroup1).

Battery

TheAxisproductusesa3.0VCR2032lithiumbatteryasthepower

supplyforitsinternalreal-timeclock(RTC).Undernormalconditions

thisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset

ateverypower-up.Whenthebatteryneedsreplacing,alogmessage

willappearintheproduct’sserverreport.Formoreinformationabout

theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.

Thebatteryshouldnotbereplacedunlessrequired,butifthebattery

doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor

assistance.

Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene

glycoldimethylether(EGDME),CASno.110-71-4.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•Replaceonlywithanidenticalbatteryorabatterywhichis

recommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsor

thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof

itaccordingtolocallawsandregulations.Forinformationabout

yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,

penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof

togetherwithhouseholdorcommercialwaste.Directive2012/19/EU

onwasteelectricalandelectronicequipment(WEEE)isapplicablein

theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For

informationaboutyournearestdesignatedcollectionpoint,contact

yourlocalauthorityresponsibleforwastedisposal.Businessesshould

contacttheproductsupplierforinformationabouthowtodispose

ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon

therestrictionoftheuseofcertainhazardoussubstancesinelectrical

andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

actAdministrationontheControlofPollutionCausedbyElectronic

InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis

reseller.Ifyourquestionscannotbeansweredimmediately,your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto

ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff

•visitAxisSupportatwww.axis.com/techsup/

WarrantyInformation

ForinformationaboutAxis’productwarrantyandtheretorelated

information,seewww.axis.com/warranty/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,

webinars,tutorialsandguides.

AXISP3224-LVMkIINetworkCamera

TableofContents

SafetyInformation..........................................6

HazardLevels...................................................6

OtherMessageLevels............................................6

HardwareOverview..........................................7

ConnectorsandButtons..........................................7

LEDIndicators..................................................8

AccesstheProduct..........................................9

AccessfromaBrowser...........................................9

AccessfromtheInternet..........................................9

SettheRootPassword...........................................10

CameraOrientation..............................................10

Congurecapturemode..........................................10

SetPowerLineFrequency.........................................11

TheLiveViewPage..............................................11

MediaStreams.............................................13

HowtoStreamH.264............................................13

MJPEG........................................................13

AXISMediaControl(AMC)........................................13

AlternativeMethodsofAccessingtheVideoStream....................14

SetUptheProduct..........................................16

BasicSetup....................................................16

Setfocusandzoom..............................................16

Video.....................................................17

SetUpVideoStreams............................................17

Aboutstreamproles............................................20

AboutONVIFmediaproles.......................................20

CameraSettings................................................20

ViewArea.....................................................23

Aboutoverlays..................................................23

Aboutprivacymasks.............................................25

ConguretheLiveViewPage.................................26

PTZ(PanTiltZoom).........................................28

Aboutpresetpositions...........................................28

Aboutguardtours...............................................28

Advanced......................................................29

ControlQueue..................................................30

Detectors..................................................31

Aboutcameratampering.........................................31

AXISVideoMotionDetection.................................32

Considerations..................................................32

StartandStoptheApplication.....................................32

CongureApplication............................................32

UsingtheApplicationinanActionRule.............................35

Applications...............................................37

ApplicationLicenses.............................................37

UploadApplication..............................................37

ApplicationConsiderations........................................37

Events....................................................39

ConvertEventTypestoActionRules................................39

SetUpActionRules.............................................39

AddRecipients..................................................41

CreateSchedules................................................43

SetUpRecurrences..............................................43

Recordings.................................................44

FindRecordings.................................................44

PlayRecording..................................................44

ExportVideoClip................................................45

ContinuousRecording............................................45

Languages.................................................46

SystemOptions.............................................47

Security.......................................................47

AXISP3224-LVMkIINetworkCamera

TableofContents

Date&Time....................................................49

Network.......................................................50

Storage.......................................................55

Maintenance...................................................57

Support.......................................................58

Advanced......................................................58

ResettoFactoryDefaultSettings...................................59

Troubleshooting............................................60

ChecktheFirmware.............................................60

UpgradetheFirmware...........................................60

Symptoms,PossibleCausesandRemedialActions.....................60

TechnicalSpecications......................................63

PerformanceConsiderations.......................................63

AXISP3224-LVMkIINetworkCamera

SafetyInformation

HazardLevels

DANGER

Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.

WARNING

Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.

CAUTION

Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.

NO NO

TICE TICE

TICE

Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.

OtherMessageLevels

Important

Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.

Note

Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.

AXISP3224-LVMkIINetworkCamera

HardwareOverview

Networkconnector(PoE)

SDmemorycardslot

Partnumber(P/N)&Serialnumber

Controlbutton

StatusLEDindicator

ConnectorsandButtons

NetworkConnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

NO NO

TICE TICE

TICE

Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheproductistobeused,ashieldednetwork

cable(STP)maybeappropriateorrequired.Allcablesconnectingtheproducttothenetworkandthatareroutedoutdoors

orindemandingelectricalenvironmentsshallbeintendedfortheirspecicuse.Makesurethatthenetworkdevices

areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,see

ElectromagneticCompatibility(EMC)onpage2.

SDcardslot

NO NO

TICE TICE

TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjectsorexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror

unmounttheSDcardfromtheAxisproduct’swebpagesbeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).

ForSDcardrecommendations,seewww.axis.com

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage59.

AXISP3224-LVMkIINetworkCamera

HardwareOverview

•ConnectingtoanAXISVideoHostingSystemservice.Seepage51.Toconnect,pressandholdthebuttonforabout3

secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage51.Toconnect,pressandholdthebuttonforabout3seconds.

LEDIndicators

StatusLED

Indication

Unlit

Connectionandnormaloperation.

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Steadyduringstartup.Flashesduringrmwareupgrade.

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

AXISP3224-LVMkIINetworkCamera

AccesstheProduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:

•InternetExplorer

withWindows

•Safari

withOSX

•Chrome

orFirefox

withotheroperatingsystems.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.

Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.

Note

•QuickTime

isalsosupportedforviewingH.264streams.

AccessfromaBrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe

drop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout

howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis

Supportwebatwww.axis.com/techsup

Note

ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPasswordonpage10.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand

userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin

yourownLiveViewpage.

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust

congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which

willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage53.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

AXISP3224-LVMkIINetworkCamera

AccesstheProduct

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot

Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage48.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage59.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe

passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

CameraOrientation

Thissettingisdenedthersttimetheproductisaccessed.DependingonhowtheAxisproductisinstalled,selectceilingorwall.

Tochangethesesettings,theproductmustberestoredtotheoriginalfactorydefaultsettings.Toresetorrestoretheproduct,goto

Setup>SystemOptions>Maintenanceintheproduct’swebpages.Forinformationaboutresetandrestore,seeMaintenanceon

page57.

Congurecapturemode

CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Thecapturemodesettingalso

affectsthecamera’sangleofview.

Selectthedesiredcapturemodefromthedrop-downlistandclickOK.

Ifyouselectanothercapturemodethandefault,theproductneedstorebootforthechangestotakeeffect.

SeealsoAboutcapturemodesonpage20.

AXISP3224-LVMkIINetworkCamera

AccesstheProduct

SetPowerLineFrequency

PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage59)

orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause

imageickeriftheproductisusedinuorescentlightenvironments.

Note

Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof

theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser

preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView

page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto

tthebrowserwindow(leftbutton).

ClickWDRontoenableWDRinintensebacklightconditions.ClickWDRofftodisableWDRinlow

lightconditionsforoptimalexposure.

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation

abouthowtocongurestreamproles,seepage20.

UsetheManualTriggerbuttontotriggeranactionrulefromtheLiveViewpage.Forinformationabout

howtocongureandenablethebutton,seeManualTriggeronpage1 1.

ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen

theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>

ActionButtons.

Activateorde-activateIRilluminationfromSetup>Video>CameraSettings.Enablethisbuttonfrom

LiveViewCong>ActionButtons.

MovetheslidertoincreaseordecreasetheintensityoftheIRillumination.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto

validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

AXISP3224-LVMkIINetworkCamera

AccesstheProduct

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEventsonpage39.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage13formore

information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer

keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved

canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

Note

ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage23.

WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor

releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe

mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.

Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa

rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.

Toviewaspecicviewareaorpresetposition,selectitfromtheSourcelist.

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto

thatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage29.

AXISP3224-LVMkIINetworkCamera

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe

typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream

proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion

JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace

arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof

yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

Thisunicastmethod(RTPoverUDP)isused

forliveunicastvideo,especiallywhenitis

importanttohaveanup-to-datevideostream,

evenifsomeframesaredropped.

RTPoverRTSP

Thisunicastmethod(RTPtunneledoverRTSP)

isusefulasitisrelativelysimpletocongure

rewallstoallowRTSPtrafc.

RTPoverRTSPoverHTTP

Thisunicastmethodcanbeusedtotraverse

rewalls.Firewallsarecommonlyconguredto

allowtheHTTPprotocol,thusallowingRTPto

betunneled.

Unicastingisusedforvideo-on-demand

transmissionsothatthereisnovideotrafc

onthenetworkuntilaclientconnectsand

requeststhestream.

Notethatthereareamaximumof10

simultaneousunicastconnections.

MulticastRTP

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways

up-to-date,evenifsomeframesaredropped.

Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof

clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe

routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.

Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof10

simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe

AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient

tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS

MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

AXISP3224-LVMkIINetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore

information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartscreenorStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP

connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

AXISP3224-LVMkIINetworkCamera

MediaStreams

Note

•<ip>=IPaddress

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimemayaddlatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

AXISP3224-LVMkIINetworkCamera

SetUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin

thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•Operatorshaverestrictedaccesstosettings,seeUsersonpage47

Seealsotheonlinehelp

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage47.

2.TCP/IP.Seepage50.

3.Date&Time.Seepage49.

4.VideoStream.Seepage17.

5.Focus&Zoom.Seepage16.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

Setfocusandzoom

1.InstallthecameraasdescribedintheInstallationGuide.

2.Goto>.

3.OntheBasictab,setthezoomlevelusingtheslider.

Note

Movementsinfrontofthecamerashouldbeavoidedwhenperformingautofocus.

4.ClickPerformautofocus.

5.Iftheresultisnotsatisfactory,gototheAdvancedtab.

OntheAdvancedtab,focuscanbeadjustedmanually:

1.ClickOpeniristoopentheiristoitsmaximumposition.Thisgivesthesmallestdepthofeldandprovidesthebest

conditionsforfocusing.

2.FocusissetintheFocuswindow.Usethemousetomoveandresizethefocuswindow.

3.ClickintheFocuspositionbartofocusonadesiredlocation.

4.Whensatised,clickEnableiristoenabletheiris.

AXISP3224-LVMkIINetworkCamera

Video

ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.Seepage17.

•Streamproles.Seepage20.

•ONVIFMediaProles.Seepage20.

•Camerasettings.Seepage20.

•Viewareas.Seepage23.

•Overlayimage.Seepage24.

•Privacymask.Seepage25.

SetUpVideoStreams

Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.

Thevideostreamsettingsaredividedintothefollowingtabs:

•Image.Seepage17.

•H.264.Seepage18.

•Zipstream.Seepage19

•MJPEG.Seepage20.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis

aspecicsizerequirement,forexampleinfacerecognition.

Thepixelcountercanbeused:

•Whensettingupavideostream,seeSetUpVideoStreamsonpage17.UnderPreview,clickOpenandselecttheShow

pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe

numberofpixelsintheWidthandHeighteldsandclickApply.

•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe

imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.

Image

ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Mirrorimage.Ifrequired,theimagecanbemirrored.

•Rotateimage.Ifrequired,theimagecanberotated.

AXISP3224-LVMkIINetworkCamera

Video

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest

frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeAboutoverlaytextonpage24.

ClickSavetoapplythenewsettings.

AboutH.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.

AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimage,whereas

P-framesonlycontainthedifferencesfrompreviousframes.

AboutGOPlength

AGroupofPictures(GOP)containsoneI-framefollowedbyanumberofP-frames.TheGOPlengthisthenumberofframes

betweentwoI-frames.

IfyousettheGOPlengthandtheframerateequallyyouwillgetoneGOPpersecond.IfyouchangetheGOPlengthtoahigher

valueyouwillgetmoresmallsizedP-framesandlessbigsizedI-frameswhilekeepingthesameframerate.Inotherwords,ahigh

GOP-lengthvaluesavesbandwidth,butthevideoqualitymaydecrease.AlowGOP-lengthvalueincreasesthevideoquality

butneedsmorebandwidth.

AboutH.264proles

TheAxisproductsupportsthefollowingH.264prole(s):

•Baseline:UsetheBaselineproleiftheclientdoesnotsupportCABACentropycoding.

•Main:TheMainproleusesCABACandprovidesabettercompressionwithmaintainedvideoquality.Itrequiresalarger

amountofprocessingpowertodecodethantheBaselineprole.

•High:TheHighproleprovidesahighercompressionthanbothMainandBaselineproles,butrequiresmoreprocessing

powertodecode.Highprolesupports8x8blocks,whichreducesthebitratefurthercomparedtotheMainprole.

Aboutbitratecontrol

Bitratecontrolisusefultomakesurethevideostreamingdoesnottakeuptoomuchbandwidth.

Thebuilt-inbitratecontrolcanbecombinedwithZipstream,seeAboutZipstreamonpage19.Werecommendusingahighbitrate

limittoenablethefullpotentialofZipstream.

Aboutvariablebitrate

Variablebitrate(VBR)adjuststhebitrateaccordingtotheimagecomplexity.Whentheactivityinthesceneincreases,VBRadjusts

thebitrateaccordingtothecomplexity,usingupmorebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.

Variablebitrateissuitableifthereisasurplusinbandwidth,wheretheincreasedbitratemaynotbeanissue.

Aboutmaximumbitrate

Ifyouhavelimitedbandwidth,werecommendMaximumbitrate(MBR).MBRallowsyoutosetatargetbitratetocontrolthe

bandwidthconsumption.Thetargetvaluelimitsthebitrate,butitmaintainsaexibilitytobeabletoprioritizeacontinuousvideo

stream.Consequently,theframeratemightneedtogodownandtheimagequalitymightdecrease.Topartlycompensateforthis,

youcanselectwhichvariableshallbeprioritized.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.

HowtosetanH.264prole

1.TochangethesettingsforallH.264streamsthatdonotuseastreamprole,gotoVideo&Audio>VideoStream>H.264.

AXISP3224-LVMkIINetworkCamera

Video

2.ToincreaseordecreasethenumberofframesperGOP,settheGOPlength.

3.SelectoneoftheH.264proles.

4.Selectonofthefollowing:

-Variablebitrate

-Maximumbitrate

5.IfyouselectMaximumbitrate,selectwhichvariabletoprioritizeinthePrioritydrop-downlist.

6.ClickSave.

Howtoincludecurrentbitrateinatextoverlay

1.GotoVideo&Audio>VideoStream>OverlaySettings.

2.IntheIncludetexteldenter#b.

3.ClickSave.

AboutZipstream

Axis’ZipstreamTechnologyisabitratereductiontechnologyoptimizedforvideosurveillance.Zipstreamreducestheaveragebitrate

intheH.264streambyremovingunnecessarydataandmakesitpossibletoallowhigherresolutions,reducestoragecostor

tokeeprecordingsforalongertime.

Toreducethebitrate,Zipstreamreducesthenumberofbitsintheareasoftheimagethatarelessinterestingfromavideo

surveillanceperspective,forexamplethebackground.Imagedetailsthatareimportantforforensicvideoanalysis,forexamplefaces

andlicenseplates,arepreservedwithenoughnumberofbits.

Axis’ZipstreamTechnologyforH.264conformstotheH.264standardandiscompatiblewiththird-partyclientsandVMSsolutions

thatdecodeH.264video.

Recommendeduseofbitratereduction

Zipstreamoffersanumberofbitratereductionpresets,fromLowtoExtreme.Lowbitratereductionisenabledbydefaultandis

safetouseinallapplicationswhilestillreducingthebitrate.

Forcloud-connectedcamerasorcamerasusingedgestoragethatneedtolimitthebitrateforincreasedstoragetimeitis

recommendedtoselecttheExtremebitratereduction.Thissettingissuitabletocombinewithmotiondetectiontriggeringand

variablebitrate(VBR)wherethebitrateisallowedtoadapttochangesincomplexityinthescene.

HowtosavebandwidthandstorageusingZipstream

ThebitratecontrollerbuiltintotheproductcanbecombinedwithZipstreamtoensureamaximumbitrate(MBR)limit.We

recommendusingVBRorMBRwithahighbitratelimittoenablethefullpotentialofZipstream.Forinstanceinrailwaysurveillance

whereattimesthereisalotofmovementinthesceneandwhereitisimportanttocapturedetails,suchasfacialfeatures,theMBR

shouldbesetto10Mbit/s(for1080presolutionat30fps).

TofurthersavebandwidthgotoSetup>Video&Audio>VideoStreamanddooneormoreofthefollowing:

•GototheImagetabandsetalowMaximumframeratevalue.

•GototheH.264tabandsetahighGOPlengthvalue.

•GototheZipstreamtabandselectExtremeH.264bitratereduction.

•GototheZipstreamtab.EnableDynamicGOPandsetahighMaxdynamicGOPlengthvalue.

•GototheZipstreamtabandenableDynamicFPS.

AXISP3224-LVMkIINetworkCamera

Video

Alwaysverifythatthevideostreammeetsthequalityrequirementsforyoursurveillancepurposesafterchangingthevideostream

settings.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe

bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting

providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe

sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,

themaximumframesizeshouldbesettoanoptimalvalue.

Aboutstreamproles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream

prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEventsonpage39.

•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage45.

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

AboutONVIFmediaproles

AnONVIFmediaproleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaproles

canbeusedbyaclienttoconguremediastreamproperties.

TheONVIFMediaProlespagelistsallpreconguredproles.Theseprolesareincludedintheproductforquicksetup.Youcan

add,modifyorremoveONVIFmediaprolesfromthispage.

CameraSettings

TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

Aboutcapturemodes

CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Acapturemodewithalarge

maximumresolutionhasareducedmaximumframerateandviceversa.Thecapturemodesettingalsoaffectsthecamera’seldof

viewastheeffectivesizeoftheimagesensordiffersbetweencapturemodes.

Important

Changingcapturemodewhentheproducthasbeenconguredisnotrecommendedasmostothersettingswillbeeither

removedorreset.

Tochangecapturemode,followthesesteps:

1.GotoSetup>Video>CameraSettings.

2.Selectthenewcapturemode.

3.ClickSave.

Note

Whenthecapturemodeischanged,thecameraneedstorebootforthechangestotakeeffect.

AXISP3224-LVMkIINetworkCamera

Video

ImageAppearance

TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives

minimumcolorsaturation.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight

conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.

LocalContrastappliescontrasttoaspecicareaoftheimage.Usetheslidertoadjustthecontrast,whereahighervalueproduces

animagewithhighcontrastbetweenthedarkandlightareasandissuitableforsceneswithwidedynamicrange.

WhiteBalance

TochangethissettinggotoSetup>Video>CameraSettings

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis

productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

ThewhitebalancewindowisenabledfortheAutomaticandAutomaticoutdooroptionsthatappearintheWhitebalancedrop-down

list.Selectoneoftheoptionsfromthedrop-downlisttosetthewhitebalancewindowproperties.SelectAutomatictousethe

defaultsettingsfortheAutomaticandAutomaticoutdooroptions(intheWhitebalancedrop-downlist).SelectCustomtomanually

setareferencewindowforwhitebalanceintheviewarea.

WideDynamicRange

Widedynamicrange(WDR-ForensicCapture)providesbalancedimagesinsceneswhenthereisaconsiderablecontrastbetween

lightanddarkareasintheimage.Thecameraautomaticallyhandlesthetransitionbetweensuchscenesandlow-lightconditions.In

rarelightconditionsdisablingWDRmightgiveabetterimage.

Important

UseWDRincombinationwithautomaticexposurecontrol.Otherexposuresettingscouldgiveundesirableresults.

ExposureSettings

Exposureistheamountoflightthecamera’ssensorcapturesforascene.Toomuchlightresultsinawashedoutimageandtoo

littlelightresultsinadarkimage.

Exposurevalue-UsetheExposurevalueslidertoadjusttheoverallbrightnessoftheimage.

Exposurecontrol-Selectasuitableoptiontocontrolexposure.

FormostscenestheAutomaticoptionwillprovidethebestresults.Theshutterspeedisautomaticallysettoproduceoptimum

imagequality.

Iftheimageickersthatcanbecausedbyuorescentlampsorotherlightsources.Toreduceickerintheimage,selecttheFlicker

optionthatmatchesthepowerlinefrequency.

TheHoldcurrentoptionlocksthecurrentexposuresettings.

Maxexposuretime-Shutterspeed,alsocalled‘exposuretime’,standsforthelengthoftimethecamerashutterisopen,thereby

exposingthecamerasensortolight.Ifshutterspeedisfastitcanfreezeactioneffectively.Ifshutterspeedisslow,itcancause

movingobjectstoappearblurred.Decreasingtheexposuretimewillreducemotionblur.

Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto

settingcanbeused.

YoucanselectapredenedareabydeningIncludeandExcludewindowswithintheimage.Excludewindowsexcludeareasthatare

toobrightordark,andIncludewindowsincludeareasinthescenethathavebetterlightingwhichwillcontributetotheexposuredata.

TheremustbeatleastoneIncludewindow.TherecanbeatotaloftenIncludeandExcludewindowstotailortheexposurezone.

AXISP3224-LVMkIINetworkCamera

Video

NotethatanExcludewindowiseffectiveonlywhenplacedinsideanincludewindow.

Tip:IfanareaisextremelybrightdrawanIncludewindowtocoverthewholeareaanddeneExcludewindowswithinitto

blockoutthebrightareas.

Howtosetupnormallightandlowlight

WhenShutterandGainarebothsettoAuto,itispossibletosetthePrioritybetweenlowmotionblurandlownoisemanuallyandto

useadifferentPriorityinNormalLightandinLowLight.

Example

Consideranareawherepeopleorvehiclesmoveduringtheday,butwherethereshouldbenomovementsduringnight.Tobeableto,

forexample,recognizefacesorlicenseplates,movethenormallightpriorityslidertowardlowmotionblur.Atnighttime,motion

detectionismoreimportantthanidentication.Motionblurisacceptableandsincelowlightcancausealotofnoise,move

thelowlightpriorityslidertowardlownoise.

Normallightpriority

1.UsetheslidertosetthePrioritybetweenLowmotionblurandLownoise.Whenprioritizinglownoise(slideralltheway

totheleft)theAxisproductwillautomaticallydecreaseshutterspeedasbrightnessdecreases.Whentheshutterspeed

reaches1/30sthecameraproductincreasesgainuntilthesetmaximumgainfornormallightisreached.

Lowlightpriority

2.UsetheslidertosetthePrioritybetweenLowmotionblurandLownoise.Whenprioritizinglowmotionblur(slider

allthewaytotheright)thecameraautomaticallyincreasesgainasbrightnessdecreases.Whenthegainreachesthe

setmaximumgainforlowlight,thecamerawilldecreaseshutterspeeduntilthesetmaximumshutterforlowlightis

reached.Thisisthedefaultprioritysettingforlowlight.

3.SelecttheMaxgainvaluefromthedrop-downlist.Thisdenestheupperlimitforgaininthecontextofnormallight.

4.Maxfastshuttersetsshutterspeedlimitinnormallightconditions.Dependingonthescenario,theshutterspeedlimit

mayneedtobedened.ThisisdonethroughSystemOptions>Advanced>PlainCong.

Irisadjustment

SelectEnableautomaticirisadjustmenttoautomaticallycompensateforchanginglightconditions.Thisoptionisnotavailable

ifaxedirisisused.

UsetheIrisadjustmentslidertosetthepreferredF-value.Thescalerepresentstheamounttheirisisopen.Ifsetto0,theirisis

openedasmuchaspossible.Ifsetto100,theirisisclosedasmuchaspossible.TheactualF-valueisshownbelowtheslider.If

automaticirisadjustmentisenabled,theiriswillstayatthispositionaslongaslightconditionsarefavorable.Iflightconditions

change,theiriswilladjustitselftothebestirissettings.Ifautomaticirisadjustmentisdisabled,theiriswilllockontheset

positionregardlessoflightconditions

Day/Night

TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleatnight,orwhen

usinganexternalIRlamp,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheproductto“see”infraredlight.The

imageisshowninblackandwhitewhentheIRcutlterisoff.

IfusingautomaticExposurecontrol,settheIRcutltertoAutotoautomaticallyswitchbetweenOnandOffaccordingtothe

lightingconditions.

TheDay/Nightshiftlevelbarhelpsdeterminewhenthecamerawillshiftfromdaymodetonightmode.Normally,thecamera

automaticallychangesmodefromdaytonightwhenverydark(level100intheslider).BysettingDay/Nightshiftleveltoa

lowervalue,thecamerawillchangetonightmodeearlier.

AXISP3224-LVMkIINetworkCamera

Video

Built-inIRIllumination

WARNING

Riskofeyeinjury.DonotlookdirectlyintotheIRLEDatshortdistance.SincethelightprovidedfromtheIRLEDisoutsideof

thevisiblerange,itisnotpossibletoseeifitisactive.UsethecameratocheckiftheIRilluminationisactive.

TheIRilluminationcanbeactivatedorde-activated,anditsintensitycanbeincreasedordecreasedbymovingtheslider,from

theproduct’sLiveViewpage.

OthersettingscanbedenedfromSetup>Video>CameraSettings.

De-selecttheEnableIRilluminationoptiontodisableIRilluminationaltogether.IfyoudisabletheSynchronizeIRilluminationwith

day/nightoption,IRilluminationwillnotbesynchronizedwithday/nightchanges.

TocongureIRilluminationclickEdit.

TheIRIlluminationwindowdisplaystheapproximateareatheIRlightwillilluminategiventhecurrentsettings.WhenAngleof

illuminationissettoAuto,theIRilluminationisautomaticallyadjustedaccordingtothecamera’szoom.Whenthis‘Auto’behavior

isdisabled,itispossibletomanuallyadjusttheangleoftheIRlightbymovingtheAngleofilluminationslider.

ViewArea

Aviewareaisacroppedpartofthefullview.EachviewareaistreatedasavideosourceinLiveViewandhasitsownvideo

streamandPTZsettings.

Whensettingupaviewareaitisrecommendedthatthevideostreamresolutionisthesamesizeasorsmallerthantheviewarea

size.Settingthevideostreamresolutionlargerthantheviewareasizeimpliesdigitallyscaledupvideoaftersensorcapture,

requiringmorebandwidthwithoutaddingimageinformation.

Toenable,gotoVideo>CameraSettingsandselectEnableViewAreas.

Toaddanewviewarea:

1.GotoVideo>ViewArea.

2.ClickAdd.

3.ThenewviewareaappearsunderSelectedviewarea.EnteradescriptivenameintheNameeld.

4.SelectanAspectratioandaVideostreamresolution.

5.Anewviewareacoversthewholeimage.Usethemousetomoveandresizetheviewarea.

6.SelectEnablePTZtoenabledigitalPTZfortheviewarea.

7.ClickSavetosavethesettings.

Tomodifyaviewarea,selecttheviewareainthelistandmodifythesettingsasrequired.ClickSave.

Toremoveaviewarea,selecttheviewareaandclickRemove.

Note

ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useaviewareatocropoutaspecicpartofthe

fullview.

Aboutoverlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,

orduringproductinstallationandconguration.

AXISP3224-LVMkIINetworkCamera

Video

Aboutoverlaytext

Anoverlaytextcanincludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodierscanbeusedto

display,forexample,thecurrentbitrateorthecurrentframerate.

Youcanchoosebetweenthefollowingtextoverlaysizes:

Size

TextheightBackgroundheight

Small

10pixels20pixels

Medium16pixels28pixels

Large21pixels36pixels

Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeHowtoincludeoverlaytextinanactionruleonpage24.

Howtoincludeoverlaytext

1.GotoVideo>VideoStreamandselecttheImagetab.

2.Toincludedateandtime,selectIncludedateandIncludetime.

3.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&

Date/TimeFormatsintheonlinehelp

4.Selectsize,color,andplacementofthetextstring.

5.ClickSave.

Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage49.

Howtoincludeoverlaytextinanactionrule

Note

Todisplayoverlaytextinmultipleviewareas,overlaytextmustbeenabledineachviewarea.

1.GotoVideo>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludetext.

3.Enterthemodier#D.Whentheruleistriggered,#Disreplacedbythetextspeciedintheactionrule.

Additionaltextinthiseldwillbedisplayedalsowhentheactionruleisnotactive.

4.GotoEvents>ActionRulesandcreateyouractionrule.

5.FromtheActionslist,selectOverlayText.

6.EnterthetexttodisplayintheTexteld.

7.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.

Aboutoverlayimages

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isrstuploadedto

theAxisproductandthenusedtoprovideextrainformationortomaskapartoftheimage.

Imagespecications:

•TheuploadedimageshouldbeaWindows24-bitBMPimagewithmaximum250colors.

•Theimagewidthandheight,inpixels,mustbeexactlydivisiblebyfour.

AXISP3224-LVMkIINetworkCamera

Video

•Theimagecannotbelargerthanthemaximumimageresolution.

•Ifyoucombineatextoverlaywithandimageoverlay,thetextoverlayalwaystakespresidenceovertheoverlayimagein

height.Atextoverlayalwaysstretchesacrossthewholevideoimagewhichmeansyoucannotshrinktheoverlaystripto

makeroomforanimage.Forinformationaboutthedifferenttextoverlayheights,seeAboutoverlaytext.

Sinceitisstatic,thepositionandsizeofanoverlayimageremainsthesameregardlessofresolutionandpan,tiltorzoommovements.

Toalwayscoveraselectedpartofthemonitoredarea,useaprivacymask.SeeAboutprivacymasksonpage25.

Howtouploadanoverlayimage

1.GotoVideo>OverlayImage.

2.ClickBrowseandbrowsetothele.

3.ClickUpload.

4.TheTransparencySettingspageisnowdisplayed:

-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue

forthecolor.Example:Tomakewhitetransparent,enterFFFFFF.

Formoreexamplesofhexadecimalvalues,seetheonlinehelp

-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillbescaleddowntotthe

resolutionusedbytheAxisproduct.

5.ClickSave.

Howtoincludeanoverlayimage

1.GotoVideo>OverlayImage.

2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.

3.GotoVideo>VideoStreamandselecttheImagetab.

4.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.

5.Tocontroltheimage’sposition,entertheX(horizontal)andY(vertical)coordinates.TheX=0andY=0positionis

thetopleftcorner.Ifapartoftheimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedso

thatthewholeimageisvisible.

6.ClickSave.

Aboutprivacymasks

Aprivacymaskisauser-denedareathatcoverspartsofthemonitoredarea.Privacymasksappearasblocksofsolidcoloror

blurredimageelementsandareappliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®application

programminginterface(API).

ThePrivacyMaskList(Video>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates

iftheyareenabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Ifyouaddmanyprivacymasks,thismayaffecttheproduct’sperformance.

AXISP3224-LVMkIINetworkCamera

ConﬁguretheLiveViewPage

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof

theLiveViewpage.

•StreamProle.Seepage20.

•DefaultViewerforBrowser.Seepage26.

•ViewerSettings.Seepage26.

•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPageonpage11.

•UserDenedLinks.Seepage27.

DefaultViewerforBrowsers

FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts

toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand

selectsthebestavailablecombination.

BrowserViewerDescription

AMC

RecommendedviewerinInternetExplorer(H.264/MotionJPEG).

QuickTime

H.264.

WindowsInternetExplorer

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

newimage.

ServerPush

Recommendedviewerforotherbrowsers(MotionJPEG).

QuickTime

H.264.

Otherbrowsers

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

newimage.

Formoreinformation,pleaseseetheonlinehelp.

ViewerSettings

Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.

•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo

imageinyourbrowser.

•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia

Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour

Axisreseller.

•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick

mode.

•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe

PTZcontrolpanel.

•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe

AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl

(AMC)onpage13.

AXISP3224-LVMkIINetworkCamera

ConﬁguretheLiveViewPage

UserDenedLinks

Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL

tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor

activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe

scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.

AXISP3224-LVMkIINetworkCamera

PTZ(PanTiltZoom)

PTZ(pan,tiltandzoom)isavailableifyouhaveenableddigitalPTZintheselectedviewarea.Formoreinformationonviewareas,

seeViewAreaonpage23.

Aboutpresetpositions

Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof

thefollowingvalues:

•Panandtiltpositions

•Zoomposition

Eachviewareahasitsownpresetpositions.

Howtoaccessthepresetpositions

Presetpositionscanbeaccessedinseveralways:

•ByselectingthepresetfromtheSourcedrop-downlistintheLiveViewPage.

•Whensettingupactionrules.Seepage39.

•Whensettingupguardtours.Seepage28.

Howtoaddapresetposition

1.GotoSetup>PTZ>PresetPositions.

2.Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition.

3.WriteanameintheCurrentpositioneld.

4.ClickAddtosavethepresetposition.

Howtoincludethepresetpositionnameinanoverlaytext

1.GotoVideo.

2.SelectIncludeoverlaytext.

3.Writethemodier#Pintheeld.

4.ClickSave.

SettheHomePosition

TheentireviewareaistreatedastheHomepositionwhichisreadilyaccessiblebyclickingtheHomebuttonontheLiveView

pageandinthePresetPositionssetupwindow.

TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlengthof

time.EnterthelengthoftimeintheReturntohomeaftereldandclickSave.Setthetimetozerotopreventtheproductfrom

automaticallyreturningtotheHomeposition.

Aboutguardtours

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor

congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

AXISP3224-LVMkIINetworkCamera

PTZ(PanTiltZoom)

Note

Forproductsthatsupportlimitedguardtours,thereisaxedminimumviewtimeof10seconds.

Howtocreateaguardtour

1.GotoSetup>PTZ>GuardTour.

2.ClickAdd.

3.Typeaname.

4.Specifythepauselengthbetweenruns.

5.Selectapresetpositionfromthedrop-downlistandclickAdd.

6.Foreachpresetposition,entertheViewTimeinsecondsorminutes.

7.SpecifytheViewOrderofthepresetpositions,orselectRandomvieworder.

8.ClickSave.

Howtoeditaguardtour

1.GotoSetup>PTZ>GuardTour.

2.SelecttheguardtourintheGuardTourList.

3.ClickModify.

Howtodeleteaguardtour

1.GotoSetup>PTZ>GuardTour.

2.SelecttheguardtourintheGuardTourList.

3.ClickRemove.

Advanced

Controls

AdvancedPTZsettingscanbeconguredunderPTZ>Advanced>Controls.

ThePanelShortcutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl

panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface.

ClickAddtoaddanewshortcutcommandbutton.

ThefollowingPTZcontrolsareenabledbydefault:

•Pancontrol

•Tiltcontrol

•Zoomcontrol

Todisablespeciccontrols,deselecttheoptionsunderEnable/Disablecontrols.

Ifusingmultipleviewareas,deselectingacontrolwillonlydisablethecontrolintheselectedviewarea.

Note

DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto

presetpositionsthatrequireatiltmovement.

AXISP3224-LVMkIINetworkCamera

PTZ(PanTiltZoom)

ControlQueue

Note

•TheadministratorcanenableanddisablePTZcontrolsforselectedusers.

•Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.

•TheControlqueuepolltimeismeasuredinseconds.Formoreinformationseetheonlinehelp

TheadministratorcansetupaqueueforPTZcontrollersfromPTZ>ControlQueue.Oncesetup,thePTZControlQueuebuttons

appearintheLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime.Otheruserswillbeplacedinqueue.

Auserwhobelongstoagroup(seeUsersonpage47)withahigherPTZprioritycangobeforeotherusersinthequeueandtake

controloftheproduct.Theorderofpriorityisasfollows:

1.Administrator—AnadministratortakesoverPTZcontrolregardlessofwhoisrstinqueue.Theadministratorwillbe

removedfromthequeue60secondsafterthelastPTZcontrolcommand.

2.Event—TheAxisproductcanbeconguredtogotoapresetpositionwhentriggeredbyanalarm(seeEventsonpage39).

Theeventwillimmediatelybeplacedrstinthequeueexceptwhenanadministratorisincontrol.

3.Operator—Sameasadministratorbutwithlowerpriority

4.GuardTour—Aguardtour(seepage28)hasPTZcontrolforanindeniteperiodoftime.Itmaybeoverriddenbyan

operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.

5.Viewer—Multipleviewersmustwaitfortheirturn.Theviewerhas60secondsPTZcontrolbeforecontrolispassed

ontothenextviewerinqueue.

AXISP3224-LVMkIINetworkCamera

Detectors

Aboutcameratampering

CameraTamperingcangenerateanalarmwhenthecameraisrepositioned,orwhenthelensiscovered,spray-paintedorseverely

de-focused.Tosendanalarm,forexampleviaemail,anactionrulemustbesetup.

Howtoconguretamperingdetection

1.GotoDetectors>CameraTampering.

2.SettheMinimumduration,thatisthetimethatmustelapsebeforeanalarmisgenerated.Increasetimetoprevent

falsealarmsforknownconditionsthataffecttheimage.

3.SelectAlarmfordarkimagesifanalarmshouldbegeneratedwhenlightsaredimmedorturnedoff,orifthelensis

sprayed,covered,orrenderedseverelyoutoffocus.

4.ClickSave.

Howtocongureanactionrulefortamperingalarm

1.GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

3.EnteraNamefortheactionrule.

4.UnderCondition,selectDetectorsfromtheTriggerlist.

5.SelectTamperingfromthelistofdetectors.

6.Optionally,selectascheduleandsetadditionalconditions.

7.Selecttheaction.Example:Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdened

recipients.

Note

TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot

haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.

Formoreinformationonactionsrules,seeEventsonpage39.

AXISP3224-LVMkIINetworkCamera

AXISVideoMotionDetection

AXISVideoMotionDetectionisanapplicationthatdetectsmovingobjectsinthecamera’seldofview.Whenamovingobject

isdetected,AXISVideoMotionDetectionsendsanalarmthatcanbeusedbytheAxisproductorbythird-partysoftwareto

forexample,recordvideoorsendanotication.

AXISVideoMotionDetection3isincludedwiththeAxisproductandisavailableunderSetup>Applications.TouseAXISVideo

MotionDetection,theapplicationmustrstbestarted.Toavoiddetectingunwantedobjects,theapplicationshouldbecongured.

Duringconguration,visualconrmationcanbeusedtohelpunderstandtheeffectofthedifferentlters.Whenvisualconrmation

isenabled,redpolygonsshowwhichobjectstheapplicationdetectsandgreenpolygonsshowwhichobjectstheapplicationignores.

Considerations

BeforeusingAXISVideoMotionDetection3,takethefollowingintoconsideration:

•Smallanddistantobjectsmightnotbedetected.

•Detectionaccuracymaybeaffectedbyweatherconditionssuchasheavyrainorsnow.

•MakesurethatthelightingconditionsarewithintheAxisproduct’sspecication.Addadditionallightingifneeded.

•Makesurethatthecameraisnotsubjecttoexcessivevibrations.Vibrationsmightcausefalsedetections.

StartandStoptheApplication

Tostarttheapplication,selectitintheInstalledApplicationslistontheApplicationspageandclickStart.

Tostoptheapplication,selectitinthelistandclickStop.

CongureApplication

TheapplicationisavailablefromSetup>Applications>MotionDetection3.GotoSettingsandthenclickAXIS AXIS

AXIS

Video Video

Video

Motion Motion

Motion

Detection Detection

Detection

settings settings

settings

toopentheapplication’swebpage.

TocongureAXISVideoMotionDetection3,followthesesteps:

1.Modifythesizeandpositionoftheincludearea.Thisistheareainwhichmovingobjectswillbedetected.SeeInclude

Areaonpage32.

2.Optionally,addoneormoreexcludeareas.Objectsinanexcludeareawillbeignored.SeeExcludeAreaonpage33.

3.ClickSavetoapplythechanges.

4.Usevisualconrmationtoverifythesettings.SeeVisualConrmationonpage33.

5.Iftoomanyunwantedobjectsaredetected,enableandcongureoneormoreoftheignorelters.SeeIgnoreFilters

onpage34.

Aftermodifyingasetting,clickSavetoapplythechanges.Thevideostreamwillberestartedanditmaytakeafewseconds

beforethechangeisapplied.

IncludeArea

Theincludeareaistheareainwhichmovingobjectswillbedetected.Objectsmovingoutsidetheincludeareawillbeignored.

Theobjectwillbedetectedalsoifonlyapartoftheobjectisinsidetheincludearea.

Note

Tomodifytheincludearea,InternetExplorerandAXISMediaControl(AMC)mustbeused.

AXISP3224-LVMkIINetworkCamera

AXISVideoMotionDetection

Thedefaultincludeareaisasquarethatcoversthewholeimage.Clickontheicontohighlightthearea.

Usethemousetoreshapeandresizetheareasothatitonlycoversthepartoftheimageinwhichmovingobjectsshouldbedetected.

Thedefaultsquarecanbechangedtoapolygonwithupto20points(corners).

•Toaddanewpoint,clickontheincludeareaborder.Dragthepointtothedesiredposition.

•Toremoveapoint,right-clickonthepoint.

•Tomoveapoint,dragthepointtothenewposition.

•Tomovetheentireincludearea,placethemousepointerinsidethearea.Whenthepointerbecomesacross,dragthe

areatothenewposition.

•Toselecttheincludearea,clickontheborder.

Toresettheincludeareatoitsdefaultsize,clickReset.

ExcludeArea

Anexcludeareaisanareainwhichmovingobjectswillbeignored.Useexcludeareasifthereareareasinsidetheincludearea

thattriggeralotofunwanteddetectedobjects.Upto10excludeareascanbeused.

Note

Toaddandmodifyexcludeareas,InternetExplorerandAXISMediaControl(AMC)mustbeused.

Toaddanexcludearea,clickAdd.Thedefaultexcludeareaisarectangleplacedinthecenteroftheimage.Usethemouse

tomove,reshapeandresizetheareasothatitcoversthedesiredpartoftheimage.Thedefaultsquarecanbechangedtoa

polygonwithupto20points(corners).

•Tomovetheexcludearea,placethemousepointerinsidethearea.Whenthepointerbecomesacross,dragthearea

tothenewposition.

•Toaddanewpoint,clickontheexcludeareaborder.Dragthepointtothedesiredposition.

•Toremoveapoint,right-clickonthepoint.

•Tomoveapoint,dragthepointtothenewposition.

•Toselectanexcludearea,clickontheborder.

Toremoveanexcludearea,selecttheareaandthenclickRemove.

Tohighlighttheexcludeareas,clickonthe

icon.

VisualConrmation

Visualconrmationisusedtovalidatethatthesettingsarecorrect,thatis,thatallobjectsthatshouldbedetectedaredetected.

Note

Tousevisualconrmation,InternetExplorerandAXISMediaControl(AMC)mustbeused.

Whenvisualconrmationisenabled,allmovingobjectsfoundbytheapplicationwillbeencircledandfollowedbypolygons.Ared

polygonindicatesthattheobjectisfoundandisdetectedasamovingobject.Agreenpolygonindicatesthattheobjectisfoundbut

isignoredbecauseitisnotintheincludeareaorbecauseofoneoftheignorelters.

Toenablevisualconrmation:

1.SelecttheEnablevisualconrmationoption.

2.ClickSave.

AXISP3224-LVMkIINetworkCamera

AXISVideoMotionDetection

Note

•Visualconrmationisdisabledafter15minutes.

•Aftermodifyingasetting,clickSavetoapplythechange.Thevideostreamwillberestartedanditmaytakeafewseconds

beforethechangeisapplied.

•Enablingvisualconrmationmayintroducevideolatency.

IgnoreFilters

IfAXISVideoMotionDetection3detectstoomanyunwantedobjects,startbymodifyingtheincludeandexcludeareas.Ifstilltoo

manyobjectsaredetected,useoneormoreoftheignorelters.

Supportedignorelters:

•Swayingobjects—Usedtoignoreobjectsthatonlymoveashortdistance

•Short-livedobjects—Usedtoignoreobjectsthatonlyappearintheimageforashortperiodoftime

•Smallobjects—Usedtoignoresmallobjects

Ignoreltersareappliedtoallmovingobjectsfoundbytheapplicationandshouldbeconguredwithcaretoensurethatno

importantobjectsareignored.

Onlyuseignoreltersifneededanduseasfewltersaspossible.Enableandcongureonelteratatimeandusevisualconrmation

toverifythesettingsbeforeenablinganotherlter.Whenconguringalter,startwithasmallltersize,clickSaveandusevisual

conrmationtoverifythesettings.Ifrequired,increasetheltersizeinsmallstepsuntilthenumberofunwantedobjectsisreduced.

SwayingObjectIgnoreFilter

Theswayingobjectlterisusedtoavoiddetectingobjectsthatonlymoveashortdistance,forexamplemovingtrees,agsandtheir

shadows.Usethelterifsuchobjectscausealotoffalsedetections.Iftheswayingobjectsinthescenearelarge,forexamplelarge

pondsorlargetrees,useexcludeareasinsteadofthelter.Thelterwillbeappliedtoallmovingobjectsinsceneand,ifsetto

avaluetoolarge,importantobjectsmightnotbedetected.

Whentheswayingobjectlterisenabledandtheapplicationndsamovingobject,theobjectwillnotbereportedasdetected(red

polygoninvisualconrmation)untilithastravelledadistancelargerthanthesetltersize.Thealarmsentbytheapplicationwillbe

sentwhentheobjectisdetected.Ifthealarmisusedtostartarecording,congurethepre-triggertimesothattherecordingalso

includesthetimetheobjectmovedinthescenebeforebeingdetected.

Toenablethelter:

1.SelecttheSwayingobjectsoption.

2.Clickonthe

icontoshowtheltersizeintheimage.

3.Usethemousetoadjusttheltersize.Startwithasmallsize.Objectsmovingadistanceshorterthanthedistancefrom

thecenterofthecrosstooneofthearrowheadswillbeignored.Theltercanbemovedtothelocationofaswaying

objecttomakeiteasiertoadjustthesize.Notethatthelterwillbeappliedtoallobjectsintheimage,notonlytothe

onesatthelocationwherethelterisplaced.

4.ClickSavetoapplythelter.

5.Usevisualconrmationtoverifythesettings.

6.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.

Theltersizecanalsobesetbyenteringavaluebetween10and50intheeld.Thevaluecorrespondstothedistancefromthe

centerofthecrosstooneofthearrowheads.Thevalue100impliesthatanobjectmusttravelfromitsinitialpointtoonethirdofthe

imagewidthorheightbeforebeingdetected.Thevalue50implieshalfthatdistance,thatis,theobjectmusttraveladistanceof

onesixthoftheimagewidthorheightbeforebeingdetected.

AXISP3224-LVMkIINetworkCamera

AXISVideoMotionDetection

Short-LivedObjectIgnoreFilter

Theshort-livedobjectlterisusedtoavoiddetectingobjectsthatonlyappearforashortperiodoftime,suchaslightbeamsfroma

passingcarandquicklymovingshadows.Usethelterifsuchobjectscausealotoffalsedetections.

Whentheshort-livedobjectlterisenabledandtheapplicationndsamovingobject,theobjectwillnotbereportedasdetected

(redpolygoninvisualconrmation)untilthesettimeaspassed.Thealarmsentbytheapplicationwillbesentwhentheobjectis

detected.Ifthealarmisusedtostartarecording,congurethepre-triggertimesothattherecordingalsoincludesthetimethe

objectmovedinthescenebeforebeingdetected.

Toenablethelter:

1.SelecttheShort-livedobjectsoption.

2.Enterthenumberofsecondsintheeld.Thenumberofsecondsistheminimumtimethatmustpassbeforetheobjectis

detected.Startwithasmallnumber.

3.ClickSavetoapplythelter.

4.Usevisualconrmationtoverifythesettings.

5.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.

SmallObjectIgnoreFilter

Thesmallobjectlterisusedtoavoiddetectingobjectsthataretoosmall.Forexample,ifonlymovingcarsshouldbedetected,the

smallobjectltercanbeusedtoavoiddetectingpeopleandanimals.

Ifusingthesmallobjectlter,takeintoconsiderationthatanobjectfarfromthecameraappearssmallerthananobjectclosetothe

camera.Ifthelterissettoignoreobjectsthesizeofaperson,peoplethatareclosetobecameracanstillbedetectedbecause

theyarelargerthantheltersize.

Toenablethelter:

1.SelecttheSmallobjectsoption.

2.Clickonthe

icontoshowtheltersizeintheimage.

3.Usethemousetoadjusttheltersize.Startwithasmallsize.Movingobjectsthattinsidetherectanglewillbeignored.

Thelterdisplayedintheimagecanbemovedtomakeiteasiertocomparetheltersizewiththesizeofobjects

intheimage.Notethatthelterwillbeappliedtoallobjectsintheimage,alsotoobjectsthatarenotlocatedat

thepositionofthedisplayedlter.

4.ClickSavetoapplythelter.

5.Usevisualconrmationtoverifythesettings.

6.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.

Theltersizecanalsobesetbyenteringthewidthandheightintheelds.Thewidthandheightarethemaximumwidthand

maximumheightoftheobjectstoignoreandaremeasuredinpercentoftheimagewidthandheight.Valuesbetween5and100

canbeused.

UsingtheApplicationinanActionRule

ThefollowingexampleshowshowtoconguretheAxisproducttorecordvideowhenAXISVideoMotionDetection3detectsmotion.

1.InsertanSDcardintheAxisproduct,orgotoSetup>SystemOptions>StorageintheAxisproduct’swebpagesand

conguretheproducttouseanetworkshare.

2.Optionally,gotoSetup>Video>StreamProlesandcreateastreamproletouseforrecording.

3.GotoSetup>Events>ActionRulesandclickAddtocreateanewactionrule.

AXISP3224-LVMkIINetworkCamera

AXISVideoMotionDetection

4.FromtheTriggerdrop-downlist,selectApplicationsandthenselectVMD3.

5.Congureothersettingsasrequired.Forexample,toonlyrecordvideoduringcertaintimeperiods,selectaSchedule.

6.UnderActions,selectRecordVideofromtheTypedrop-downlist.

7.Selectthestreamproleandstoragedevicetouseandcongurethepre-andpost-triggertimes.

8.MakesurethattheruleisenabledandthenclickOK.

Note

ToappearintheTriggerlist,theapplicationmustbestartedanditsstatusmustbeIdleorRunning.

AXISP3224-LVMkIINetworkCamera

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications

forAxisproducts.Forinformationaboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications

Note

•TheapplicationAXISVideoMotionDetectionisincludedwiththisproduct.SeeAXISVideoMotionDetectiononpage32.

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify

thattheapplicationsworktogetherbeforedeployment.

ApplicationLicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstotheInternet

•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder

SystemOptions>Support>SystemOverview.

UploadApplication

Touploadandstartanapplication:

1.GotoSetup>Applications.

2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.

3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.

5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

•Applicationscanbeuploadedbyproductadministrators.

•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version

3.10andlater.

Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.

ApplicationConsiderations

Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand

theapplicationrecongured.

IftheAxisproduct’srmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot

guaranteedbyAxisCommunications.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout

rmwareupgrades,seeUpgradetheFirmwareonpage60.

IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.

IftheAxisproductisrestored,uploadedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto

Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring

theAxisproduct,seeMaintenanceonpage57.

AXISP3224-LVMkIINetworkCamera

Applications

IftheAxisproductisresettofactorydefault,uploadedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory

default,seeResettoFactoryDefaultSettingsonpage59.

AXISP3224-LVMkIINetworkCamera

Events

TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct

canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen

theactionistriggerediscalledanactionrule.

ConvertEventTypestoActionRules

IftheAxisproductisupgradedtormwareversion5.40orlater,itisrecommendedtoconvertEventTypestoActionRules.The

legacyuserEventTypesinthecamerawillcontinuetoworkbutwillnotbevisibleintheuserinterfaceofthecamera.TheEvent

TypesneedtobeconvertedtoActionrulestobecomevisibleintheuserinterface.

ToconvertEventTypestoActionRulesgotoEvents>ActionRulesandclickConvert.

NO NO

TICE TICE

TICE

ThisisnotrecommendedwhenusingaVMSbasedontheoldEventManagementSystem.

SetUpActionRules

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan

emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.

Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage40andActionsonpage41.

Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe

camera’seldofview.

Setupmotiondetectionandaddanetworkshare:

1.GotoApplicationstostartandcongureAXISVideoMotionDetection3.SeeAXISVideoMotionDetection.

2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage57.

Setuptheactionrule:

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectApplicationsfromtheTriggerdrop-downlistandthenselectVMD3

4.Optionally,selectaScheduleandAdditionalconditions.Seebelow.

5.UnderActions,selectRecordVideofromtheTypedrop-downlist.

6.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.

7.SelectNetworkSharefromtheStoragedrop-downlist.

Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing

additionalconditions,allconditionsmustbemettotriggertheaction.

Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,

duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.

TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime

and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered

againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.

Formoreinformation,seetheonlinehelp

AXISP3224-LVMkIINetworkCamera

Events

Triggers

Availableactionruletriggersandconditionsinclude:

•Applications–Useinstalledapplicationstotriggertherule.SeeApplicationsonpage37.

-VMD3–TriggertherulewhenAXISVideoMotionDetectiondetectsamovingobject.SeeAXISVideoMotion

Detection.

•Detectors

-Day/NightMode–Triggertherulewhentheproductswitchesbetweendaymode(IRcutlteron)andnight

mode(IRcutlteroff).Thiscanforexamplebeusedtocontrolanexternalinfrared(IR)lightconnected

toanoutputport.

-LiveStreamAccessed–Triggertherulewhenanystreamisaccessedandduringedgestorageplayback.

Thiscanforexamplebeusedtosendnotications.

-Tampering–Triggertherulewhentamperingisdetected.SeeAboutcameratamperingonpage31.

•Hardware

-Network–Triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart

recordingtotheSDcard.

-Temperature–Triggertheruleifthetemperaturefallsoutsideorinsidetheoperatingrangeoftheproduct.This

canforexamplebeusedtosendmaintenancenotications.

•InputSignal

-ManualTrigger–TriggertheruleusingtheManualTriggerbuttonintheLiveViewpage.SeeControlson

theLiveViewPageonpage1 1.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation

andconguration.

-VirtualInputs–canbeusedbyaVMS(VideoManagementSystem)totriggeractions.Virtualinputscan,for

example,beconnectedtobuttonsintheVMSuserinterface.

•PTZ

-Moving–TriggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused

asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe

cameraviewmovesduetoaPTZoperation.

-PresetReached–Triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused

withtheSendImagesactiontouploadimagesfromthepresetposition.

•Storage

-Disruption–Triggertheruleifstorageproblemsaredetected,forexampleifthestoragedeviceisunavailable,

removed,full,lockedorifotherreadorwriteproblemsoccur.Thiscanforexamplebeusedtosendmaintenance

notications.

-Recording–TriggerstherulewhentheAxisproductrecordstothestoragedevice.Therecordingstatustrigger

canbeusedtonotifytheoperator,forexamplebyashingLEDlights,iftheproducthasstartedorstoppedto

recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.

•System

-SystemReady–Triggertherulewhentheproducthasbeenstartedandallservicesarerunning.Thiscanfor

examplebeusedtosendanoticationwhentheproductrestarts.

•Time

-Recurrence–Triggertheruleperiodically.SeeSetUpRecurrencesonpage43.Thiscanforexamplebeusedto

uploadanimageevery5minutes.

AXISP3224-LVMkIINetworkCamera

Events

-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage43.

Actions

Availableactionsinclude:

•IRIllumination–ActivateordeactivateIRlight.

•Day/NightVisionMode–Setdaymode(IRcutlteron)ornightmode(IRcutlteroff).

•OverlayText–Displayanoverlaytext.SeeHowtoincludeoverlaytextinanactionruleonpage24.

•PTZControl

-PresetPosition–Gotoapresetposition.

-GuardTour–Startaguardtour.SeeAboutguardtoursonpage28.

•RecordVideo–Recordvideotoaselectedstorage.

•SendImages–Sendimagestoarecipient.

•SendNotication–Sendanoticationmessagetoarecipient.

•SendSNMPTrap–SendanSNMPtrapmessagetotheoperator.MakesurethatSNMPisenabledandcongured

underSystemOptions>Network>SNMP.

•SendVideoClip–Sendavideocliptoarecipient.

•WDRMode–TheWDRModecanbeturnedonoroffwhentheactionruleistriggered.

AddRecipients

Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication

messages,youmustdeneoneoremorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage41.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

RecipientTypes

Thefollowingrecipientsareavailable:

RecipientUsewithactionNotes

SendImages

SendNotication

SendVideoClip

Anemailrecipientcancontainmultipleemailaddresses.

AXISP3224-LVMkIINetworkCamera

Events

FTP

SendImages

SendVideoClip

SFTPSendImages

SendVideoClip

EncryptedletransferusingSSHFileTransportProtocol

(SFTP).SFTPisamoresecuremethodthanFTPbutle

transfermightbeslower,especiallyforlargelessuchashigh

resolutionvideo.

SpecifylogininformationfortheSFTPserverandtheserver’s

publickeyMD5ngerprint(32hexadecimaldigits).

TheSFTPrecipientsupportsSFTPserversusingSSH-2with

RSAandDSAhostkeytypes.RSAisthepreferredmethod.To

useDSA,disabletheRSAkeyontheSFTPserver.

HTTP

SendImages

SendNotication

SendVideoClip

HTTPSSendImages

SendNotication

SendVideoClip

EncryptedletransferusingHyperTextTransferProtocol

Secure(HTTPS).

SpecifylogininformationfortheHTTPSserverandvalidate

theserver’scerticate.IfthereisaproxybetweentheAxis

productandtheHTTPSserver,alsospecifytheproxysettings.

NetworkShareSendImages

SendVideoClip

Anetworksharecanalsobeusedasastoragedevicefor

recordedvideo.GoSystemOptions>Storagetocongure

anetworksharebeforesettingupacontinuousrecordingor

anactionruletorecordvideo.Formoreinformationabout

storagedevices,seeStorageonpage55.

TCPSendNotication

SetUpEmailRecipients

Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand

authenticationusedby,forexample,acorporateemailserver.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeattachments,fromreceiving

scheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlockedemailaccounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

1.GotoEvents>RecipientsandclickAdd.

2.EnteraNameandselectEmailfromtheTypelist.

3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.

4.SelecttheemailproviderfromtheProviderlist.

5.EntertheuserIDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas

Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver

address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver

AXISP3224-LVMkIINetworkCamera

Events

certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,see

Aboutcerticatesonpage49.

CreateSchedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside

ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

1.GotoEvents>SchedulesandclickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

3.ClickOK.

Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

SetUpRecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen

selecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

AXISP3224-LVMkIINetworkCamera

Recordings

TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage45.

•Tosetupactionrules,seepage39.

•Toaccessrecordings,seeFindRecordingsonpage44.

•Toplayrecordings,seePlayRecordingonpage44.

•Toexportarecordingasavideoclip,seeExportVideoCliponpage45.

•Tocongurecameracontrolledstorage,seeStorageonpage55.

FindRecordings

RecordingsstoredontheSDcardornetworksharecanbeaccessedfromtheRecordings>Listpage.Thepagelistsallrecordingson

thestoragedeviceandshowseachrecording’sstartdateandtime,durationandtheeventthattriggeredtherecording.

Note

Therecording’sstartdateandtimeissetaccordingtotheAxisproduct’sdateandtimesettings.IftheAxisproductis

conguredtouseatimezonedifferentfromthelocaltimezone,makesuretoconguretheRecordingtimeltersaccording

totheproduct’stimezone.DateandtimesettingsareconguredunderSystemOptions>Date&Time,seeDate&Time

onpage49.

Tondarecording,followthesesteps:

1.GotoRecordings>List.

2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilter:

Recordingtime–ListrecordingsthatstartedbetweentheFromandTotimes.

Event–Listrecordingsthatweretriggeredbyaspecicevent.Selectcontinuoustolistcontinuousrecordings.

Storage–Listrecordingsfromaspecicstoragedevice.

Sort–Specifyhowrecordingsshouldbesortedinthelist.

Results–Specifythemaximumnumberofrecordingstodisplay.

3.Toapplythelters,clicktheFilterbutton.Someltersmaytakealongtimetocomplete.

4.TherecordingsaredisplayedintheRecordinglist.

Toplayarecording,selecttherecordingandclickPlay.SeealsoPlayRecordingonpage44.

Toviewdetailedinformationaboutarecording,selecttherecordingandclickProperties.

Toexportarecordingorapartofarecordingasavideoclip,selecttherecordingandclickExport.SeealsoExportVideoClipon

page45.

Toremovearecordingfromthestoragedevice,selecttherecordingandclickRemove.

PlayRecording

RecordingsontheSDcardornetworksharecanbeplayeddirectlyfromtheAxisproduct’swebpages.

AXISP3224-LVMkIINetworkCamera

Recordings

Toplayarecording,followthesesteps:

1.GotoRecordings>List.

2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto

applythelters.SeealsoFindRecordingsonpage44.

3.SelecttherecordingandclickPlay.Therecordingwillbeplayedinanewbrowserwindow.

ExportVideoClip

RecordingsontheSDcardornetworksharecanbeexportedasvideoclips.Itispossibletoexportacompleterecordingora

partofarecording.

Note

TheexportedrecordingisaMatroskavideole(.mkv).ToplaytherecordinginWindowsMediaPlayer,AXISMatroskaFile

Splittermustbeinstalled.AXISMatroskaFileSplittercanbedownloadedfromwww.axis.com/techsup/software

Toexportavideoclip,followthesesteps:

1.GotoRecordings>List.

2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto

applythelters.SeealsoFindRecordingsonpage44.

3.SelecttherecordingandclickExport.TheExportRecordingdialogopens.

4.Bydefault,thecompleterecordingisselected.Toexportapartoftherecording,modifythestartandstoptimes.

5.Optionally,enteralenamefortherecording.

6.ClickExport.

Note

Recordingscanalsobeexportedfromtheplaybackwindow.

ContinuousRecording

TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage

onpage55.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.

Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda

newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey

areremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1.GotoRecordings>Continuous.

2.SelectEnabled.

3.SelectthetypeofstoragedevicefromtheStoragelist.

4.SelectaStreamproletouseforcontinuousrecordings.

5.ClickSavetosaveandstarttherecording.

AXISP3224-LVMkIINetworkCamera

Languages

MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected

language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick

theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto

English.

•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.

•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand

laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,

uploadanupdatedlanguagele.

•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.

AXISP3224-LVMkIINetworkCamera

SystemOptions

Security

Users

UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan

setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans

thatanybodymayaccesstheLiveViewpage.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

•ViewershaveaccesstotheLiveViewpage

•Operatorshaveaccesstoallsettingsexcept:

-creatingandmodifyingPTZpresets

-creatingandmodifyingPTZcontrolsettings

-creatingandmodifyingprivacymasksettings

-uploadingapplicationsandlanguageles

-anyofthesettingsincludedintheSystemOptions

•Administratorshaveunrestrictedaccesstoallsettings.Theadministratorcanadd,modifyandremoveotherusers.

Note

NotethatwhentheoptionEncrypted&unencryptedisselected,thewebserverwillencryptthepassword.Thisisthedefault

optionforanewunitoraunitresettofactorydefaultsettings.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare

viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed

tologinagainandbeconguredtousethisfunctionality.

UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.

SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe

madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,

andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperability

betweendifferentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication

withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare

allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

AXISP3224-LVMkIINetworkCamera

SystemOptions

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.

HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby

HTTPSisconsideredadequateformostcommercialexchanges.

TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)login.

TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage

certicates.SeeAboutcerticatesonpage49.

ToenableHTTPSontheAxisproduct:

1.GotoSystemOptions>Security>HTTPS

2.SelectanHTTPScerticatefromthelistofinstalledcerticates.

3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.

4.SettheHTTPSConnectionPolicyforthedifferentusergroups.

5.ClickSavetoenablethesettings.

ToaccesstheAxisproductviathedesiredprotocol,intheaddresseldinabrowser,enterhttps://fortheHTTPSprotocol

andhttp://fortheHTTPprotocol.

TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork

devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication

server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS

(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).

Youneed:

•aCAcerticatetoauthenticatetheauthenticationserver.

•aCA-signedclientcerticatetoauthenticatetheAxisproduct.

Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeAboutcerticatesonpage49.ManyCA

certicatesarepreinstalled.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1.GotoSystemOptions>Security>IEEE802.1X.

2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.

3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP

server.SeeDate&Timeonpage49.

AXISP3224-LVMkIINetworkCamera

SystemOptions

Aboutcerticates

Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network

protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates

canbeusedwiththeAxisproduct:

Server/Clientcerticates-ToauthenticatetheAxisproduct.AServer/Clientcerticatecanbeself-signedorissuedbyaCerticate

Authority(CA).Aself-signedcerticateofferslimitedprotectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

CAcerticates-Toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis

connectedtoanIEEE802.1Xprotectednetwork.TheAxisproductisshippedwithseveralpreinstalledCAcerticates.

Note

•Iftheproductisresettofactorydefault,allcerticates,exceptpreinstalledCAcerticates,willbedeleted.

•Iftheproductisresettofactorydefault,allpreinstalledCAcerticatesthathavebeendeletedwillbereinstalled.

Howtocreateaself-signedcerticate

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickCreateself-signedcerticateandprovidetherequestedinformation.

HowtocreateandinstallaCA-signedcerticate

1.Createaself-signedcerticate,seeHowtocreateaself-signedcerticateonpage49.

2.GotoSetup>SystemOptions>Security>Certicates.

3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.

4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.

5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.

HowtoinstalladditionalCAcerticates

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickInstallcerticateanduploadthecerticate.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see

below).

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand

timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare

updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage52.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage52.

•Setmanually–Allowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving

timechanges.

AXISP3224-LVMkIINetworkCamera

SystemOptions

TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe

predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelpforinformationonhowtocreatecustomdateand

timeformats.Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion

mustalwaysbeenabled.

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare

conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof

IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis

thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset

theproducttothefactorydefaultsettings(seepage59)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage50.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP

addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional

twominutes.

Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp

ping-s408<IPaddress>

Linux/Unixexample

AXISP3224-LVMkIINetworkCamera

SystemOptions

arp-s192.168.0.12500:40:8c:18:10:00temp

ping-s408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>

ping-l408-t<IPaddress>

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00

ping-l408-t192.168.0.125

4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

ForothermethodsofassigningtheIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxisSupport

webatwww.axis.com/techsup

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect

Runasadministrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom

anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting

TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice

isenabledbydefault.Todisable,cleartheEnableAVHSbox.

One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage7)forabout3secondsto

connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto

theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect

fromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill

stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe

one-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under

Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently

registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AXISP3224-LVMkIINetworkCamera

SystemOptions

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem

Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby

semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe

fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris

optionalandwillbeusediftheprimaryisunavailable.

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder

SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS

name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess

theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic

orDHCP-suppliedIPaddressatthesametime.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe

defaultsetting,whichis80,anyportintherange1024–65535canbeused.

HTTPS

TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto

thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.

ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage48.

AXISP3224-LVMkIINetworkCamera

SystemOptions

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding

networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased

sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side

ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto

theproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter,InternetGateway,

Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP

NotethatUPnP

mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin

theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris

found,thedefaultrouterisselected.

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe

porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled

underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe

changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother

sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and

notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp.

AXISP3224-LVMkIINetworkCamera

SystemOptions

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork

prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the

Axisproductcanmarkdifferenttypesoftrafc.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe

groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specic,hardware-related

issuesthatmayneedadministrativeattention.FormoreinformationaboutAXISVideoMIBandtodownloadMIBles,goto

www.axis.com/techsup

ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable

trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus

changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat

shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

•Warmstart

•Linkup

•Authenticationfailed

Note

AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecictraps.

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage48.ToenableSNMPv3,checktheboxandprovidetheinitialuser

password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see

ResettoFactoryDefaultSettingsonpage59.

UPnP

TheAxisproductincludessupportforUPnP

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

UPnP

canbedisabledunderSystemOptions>Network>UPnP

AXISP3224-LVMkIINetworkCamera

SystemOptions

RTP/H.264

TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.

TheRTPportrangedenestherangeofportsfromwhichthevideoportsareautomaticallyselected.Formulticaststreams,only

certainIPaddressesandportnumbersshouldbeused.

SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating

systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NO NO

TICE TICE

TICE

Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.

Note

ForSDcardrecommendationsseewww.axis.com

TheAxisproductsupportsmicroSD/microSDHC/microSDXCcards.

ThefollowingSDcardlesystemsaresupported:

•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess

datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.

•vFAT—supportedbymostoperatingsystemsforpersonalcomputers.

TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.

Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly

availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.

Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings

olderthanandselectthenumberofdaysorweeks.

Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.

MountandUnmountSDCard

NO NO

TICE TICE

TICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual

mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.

TounmounttheSDcard:

1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

2.ClickSDCard.

3.ClickUnmount.

AXISP3224-LVMkIINetworkCamera

SystemOptions

4.Thecardcannowberemoved.

FormatSDCard

NO NO

TICE TICE

TICE

FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.

TheAxisproductcanbeconguredtoautomaticallyformatSDcardsthatareinsertedintotheproduct.Ifautoformatisenabledand

anSDcardisinserted,theproductwillcheckiftheSDcardhastheext4lesystem.Ifthecardhasadifferentlesystem,the

cardwillautomaticallybeformattedtoext4.

Important

Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted

intotheAxisproduct.

Toenableautomaticformatting,followthesesteps:

1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

2.ClickSDCard.

3.UnderGeneralSettings,selectAutoformatto.

4.ClickOKtosavesettings.

AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedlesystems.Tomanuallyformatthe

SDcard,followthesesteps:

1.InserttheSDcardintheSDcardslot.

2.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

3.ClickSDCard.

4.ClickFormatandselectthedesiredlesystem.

5.ClickOKtostartformattingthecard.

EncryptSDCardData

Topreventunauthorizedindividualsandsystemsfromaccessingrecordedvideo,theSDcardcontentcanbeencrypted.Encryption

canonlybeenabledwhenthecardisunmounted.Afterenablingencryption,theSDcardmustbeformattedsothatnounencrypted

dataremainsonthecard.Thecardmustalsobemountedbeforeitcanbeused.

Note

Ifautoformatisenabled,thecardwillbeformattedandmountedautomaticallywhenencryptionisenabled.Theformatand

mountstepsbelowshouldthenbeskipped.

ToencrypttheSDcardcontent:

1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

2.ClickSDCardtoopenStorageManagement.

3.IftheSDcardismounted,clickUnmounttounmountthecard.

4.ClickEncrypt.

5.SelectEnableSDcardencryptionandenterapassphrase.

6.BackinStorageManagement,clickFormattoformattheSDcard.

AXISP3224-LVMkIINetworkCamera

SystemOptions

7.ClickMounttomounttheSDcard.

Itispossibletochangethepassphrasewithoutreformattingthecard.OpenStorageManagement,clickEncryptandentertheold

andnewpassphrases.Thepassphrasecanonlybechangedwhenthecardismounted.Ongoingrecordingswillnotbeaffectedif

thepassphraseischanged.

Todisableencryption,unmounttheSDcardandfollowthestepsabovebutcleartheEnableSDcardencryptionoption.Thecard

mustbeformattedandmountedwhenencryptionhasbeendisabled.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor

recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto

www.axis.com/products/axis-camera-companion/support-and-documentation

Note

ForNASrecommendationsseewww.axis.com

Toaddanetworkshare:

1.GotoSystemOptions>Storage.

2.ClickNetworkShare.

3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.

4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.

5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.

6.ClickConnect.

ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.

Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings

olderthanandselectthenumberofdaysorweeks.

Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent

settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

AXISP3224-LVMkIINetworkCamera

SystemOptions

•uploadedapplicationsarekeptbutmustberestarted

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The

Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage59.

Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage60.

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,

shouldyourequiretechnicalassistance.

SeealsoTroubleshootingonpage60.

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat

canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog

items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If

contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded

intheServerReport.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport

textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’sLive

View.Theserverreport.zipleshouldalwaysbeincludedwhencontactingsupport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor

whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NO NO

TICE TICE

TICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide

assistanceforproblemswithcustomizedscripts.

AXISP3224-LVMkIINetworkCamera

SystemOptions

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits

factorydefaultsettings,seepage59.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go

toSystemOptions>Advanced>FileUpload.

Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe

selectedusergroup(viewer,operatororadministrator)fortheuploadedle.

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom

thispage.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP

address,tothefactorydefaultvalues.

Note

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonwww.axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverviewonpage7.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset

tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepassword,andaccessthevideostream.

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenanceand

clickDefault.

AXISP3224-LVMkIINetworkCamera

Troubleshooting

ChecktheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem

shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The

currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradetheFirmware

Important

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe

upgrade,wait10minutesevenifyoususpecttheupgradehasfailed.

•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading

thermware.

Toupgradetheproduct’srmware:

1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeatwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.

4.ClickUpgrade.

5.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.

6.GotoSetup>BasicSetuptoverifythermwareupgrade.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

Symptoms,PossibleCausesandRemedialActions

Problemsupgradingthermware

Firmwareupgradefailure

Ifthermwareupgradefails,theproductreloadsthepreviousrmware.Checkthermware

leandtryagain.

ProblemssettingtheIPaddress

WhenusingARP/Ping

Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen

appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress

UsingARP/Pingonpage50.

Theproductislocatedona

differentsubnet

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe

productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour

networkadministratortoobtainanIPaddress.

AXISP3224-LVMkIINetworkCamera

Troubleshooting

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS

window,typepingandtheIPaddressoftheproduct):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingtheproduct.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.

SeeResettoFactoryDefaultSettingsonpage59.

TheIPaddresshasbeen

changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas

beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe

network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename

hasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign

anIPAddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup.

Certicateerrorwhenusing

IEEE802.1X

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe

synchronizedwithanNTPserver.SeeDate&Timeonpage49.

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis

product,seeNATtraversal(portmapping)forIPv4onpage53.TheroutermustsupportUPnP

Firewallprotection

ChecktheInternetrewallwithyournetworkadministrator.

Defaultroutersrequired

CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>

Basic.

ProblemswithstreamingH.264

ProblemswithAXISMedia

Control(InternetExplorer

only)

ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX

controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.

NoH.264displayedinthe

client

CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC

ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage13.

IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.

CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.

MulticastH.264only

accessiblebylocalclients

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe

productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

NomulticastH.264

displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct

arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

AXISP3224-LVMkIINetworkCamera

Troubleshooting

PoorrenderingofH.264

images

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe

downloadedfromthemanufacturer’swebsite.

Colorsaturationisdifferent

inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore

information.

Lowerframeratethan

expected

SeePerformanceConsiderationsonpage63.

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisnotsettoDecodeonly

keyframes.

cetodatasheetremoved

Lowertheimageresolution.

SetaCaptureModethatprioritizesframerate.Changingthecapturemodetoprioritizeframerate

mightlowerthemaximumresolutiondependingontheproductusedandcapturemodesavailable.

Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis

product.

Videoandimageproblems,general

Imageunsatisfactory

CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup>

Video>CameraSettings.

Storageanddiskmanagementproblems

Storagedisruption

Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother

readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder

SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto

re-mountthestoragedevice.

Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage39.

Videocannotberecorded

CheckthattheSDcardisnotwriteprotected(thatis,readonly).

SDcardcannotbemountedReformattheSDcardandthenclickMount.

NO NO

TICE TICE

TICE

Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.

AXISP3224-LVMkIINetworkCamera

TechnicalSpeciﬁcations

Youcanndthelatestversionofthetechnicalspecicationsatwww.axis.com

PerformanceConsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors

affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe

CPUreachesitsmaximum,thiswillalsoaffecttheframerate.

Thefollowingfactorsareamongthemostimportanttoconsider:

•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.

•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand

bandwidth.

•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.

•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand

thegeneralperformance.

UserManualVer.M1.8

AXISP3224-LVMkIINetworkCamera

Date:August2016

PartNo.1628819

Axis 0990-001-EOL P3224-LV Mk II Indoor 1MP Fixed Dome Camera with Built-in IR 0990-001

Product's Documents

Axis P3224-LV Mk II User Manual

Specifications

Axis 0990-001-EOL Questions and Answers