PORTABLE QUARTZ
INFRARED HEATER
USER MANUAL
HS-1500-ILO
HS-1500-ISM
HS-1500-ISA
HS-1500-IMO
HS-1500-IPR
HS-1500-SISM
*BLUETOOTH COMPATIBLE
HS-1500-ILODS
MODELS
HEAT STORM
TABLE OF CONTENTS
Safety Awareness……………...........………………..3
Operaons & Controls....................................5
Trouble Shoong Guide........……..…...............9
Quesons & Answers……….………..…........…..10
1 Year Limited Warranty………......................14
PORTABLE QUARTZ
INFRARED HEATER
USER MANUAL
HS-1500-ILO
HS-1500-ISM
HS-1500-ISA
HS-1500-IMO
HS-1500-IPR
HS-1500-SISM
*BLUETOOTH COMPATIBLE
HS-1500-ILODS
MODELS
HEAT STORM
TABLE OF CONTENTS
Safety Awareness……………...........………………..3
Operaons & Controls....................................5
Trouble Shoong Guide........……..…...............9
Quesons & Answers……….………..…........…..10
1 Year Limited Warranty………......................14
INTRODUCTION
Thank you and congratulaons on your purchase of your
Heat Storm
™
Infrared heater.
PLEASE READ THIS MANUAL BEFORE OPERATING THIS
APPLIANCE.
WARNING
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED,
AN ELECTRIC SHOCK OR FIRE MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY
OTHER APPLIANCE.
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER
MAINTENANCE SHOULD ONLY BE PERFORMED BY AN
AUTHORIZED SERVICE REPRESENTATIVE AND ANY OTHER
REPAIRS ATTEMPTED BY ANYONE OTHER THAN AN
AUTHORIZED SERVICE REPRESENTATIVE WILL VOID THE
WARRANTY.
SAFETY AWARENESS
● Read all instrucons before using
this heater.
● K eep combusble materials, such as
furniture, pillows, bedding, papers,
clothes and curtains at least 3 feet (0.9
m) from the front of the heater and keep
them away from the sides and rear of
the heater.
● CAUTION: Whenever the heater is le
operang and unaended, cauon may
be necessary if children or invalids are
nearby.
●
The appliance is not to be used by
children or persons with reduced
physical, sensory or mental capabilies,
or lack of experience and knowledge,
unless they have been given supervision
or instrucon.
● Children being supervised should be
instructed not to play with
the appliance.
● Always unplug heater when not in use.
● DO NOT operate any heater with a
damaged cord or plug or aer the
heater malfuncons, has been dropped
or damaged in any manner. Discard
heater, or return to authorized service
facility for examinaon and/or repair.
● If the supply cord is damaged, it must
be replaced by the manufacture, its
service agent or similarly qualied
persons in order to avoid a hazard.
● Any repairs to this heater should be
carried out by a qualied service person.
● Under no circumstances should this
heater be modied. Parts having to be
removed for servicing must be replaced
prior to operang this heater again.
● DO NOT use outdoors.
● This heater is not intended for use in
bathrooms, laundry areas and similar
indoor locaons. NEVER locate heater
where it may fall into a bathtub or other
water container.
● DO NOT run cord under carpeng. DO
NOT cover cord with throw rugs, runners
or similar coverings. DO NOT route cord
under furniture or appliances. Arrange
cord away from trac areas and where
it will not be tripped over.
● To disconnect heater, turn controls to
the o posion, wait for the fan to stop
blowing to ensure the inside of the
heater has been properly cooled, then
remove plug from outlet.
● Connect to properly grounded outlets
only.
● This appliance, when installed, must be
electrically grounded in accordance with
local codes or, in the absence of local
codes, with the current CSA C22.1
Canadian Electrical Code or for U.S.A.
installaons, follow local codes and the
Naonal Electrical Code, ANSI/NFPA
NO.70. When using electrical appliances,
basic precauons should always be
followed to reduce the risk of re,
electrical shock, and injury to persons
including the following:
● There is a thermostat limiter inside the
heater. When the inner temperature
over heats or abnormal heang occurs,
the thermostat protecve device will
cut o power supply to avoid risk of re
or damage to the heater.
● DO NOT insert or allow foreign objects
to enter any venlaon or exhaust
opening as this may cause an electric
shock or re, or damage the heater.
32
INTRODUCTION
Thank you and congratulaons on your purchase of your
Heat Storm
™
Infrared heater.
PLEASE READ THIS MANUAL BEFORE OPERATING THIS
APPLIANCE.
WARNING
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED,
AN ELECTRIC SHOCK OR FIRE MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY
OTHER APPLIANCE.
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER
MAINTENANCE SHOULD ONLY BE PERFORMED BY AN
AUTHORIZED SERVICE REPRESENTATIVE AND ANY OTHER
REPAIRS ATTEMPTED BY ANYONE OTHER THAN AN
AUTHORIZED SERVICE REPRESENTATIVE WILL VOID THE
WARRANTY.
SAFETY AWARENESS
● Read all instrucons before using
this heater.
● K eep combusble materials, such as
furniture, pillows, bedding, papers,
clothes and curtains at least 3 feet (0.9
m) from the front of the heater and keep
them away from the sides and rear of
the heater.
● CAUTION: Whenever the heater is le
operang and unaended, cauon may
be necessary if children or invalids are
nearby.
●
The appliance is not to be used by
children or persons with reduced
physical, sensory or mental capabilies,
or lack of experience and knowledge,
unless they have been given supervision
or instrucon.
● Children being supervised should be
instructed not to play with
the appliance.
● Always unplug heater when not in use.
● DO NOT operate any heater with a
damaged cord or plug or aer the
heater malfuncons, has been dropped
or damaged in any manner. Discard
heater, or return to authorized service
facility for examinaon and/or repair.
● If the supply cord is damaged, it must
be replaced by the manufacture, its
service agent or similarly qualied
persons in order to avoid a hazard.
● Any repairs to this heater should be
carried out by a qualied service person.
● Under no circumstances should this
heater be modied. Parts having to be
removed for servicing must be replaced
prior to operang this heater again.
● DO NOT use outdoors.
● This heater is not intended for use in
bathrooms, laundry areas and similar
indoor locaons. NEVER locate heater
where it may fall into a bathtub or other
water container.
● DO NOT run cord under carpeng. DO
NOT cover cord with throw rugs, runners
or similar coverings. DO NOT route cord
under furniture or appliances. Arrange
cord away from trac areas and where
it will not be tripped over.
● To disconnect heater, turn controls to
the o posion, wait for the fan to stop
blowing to ensure the inside of the
heater has been properly cooled, then
remove plug from outlet.
● Connect to properly grounded outlets
only.
● This appliance, when installed, must be
electrically grounded in accordance with
local codes or, in the absence of local
codes, with the current CSA C22.1
Canadian Electrical Code or for U.S.A.
installaons, follow local codes and the
Naonal Electrical Code, ANSI/NFPA
NO.70. When using electrical appliances,
basic precauons should always be
followed to reduce the risk of re,
electrical shock, and injury to persons
including the following:
● There is a thermostat limiter inside the
heater. When the inner temperature
over heats or abnormal heang occurs,
the thermostat protecve device will
cut o power supply to avoid risk of re
or damage to the heater.
● DO NOT insert or allow foreign objects
to enter any venlaon or exhaust
opening as this may cause an electric
shock or re, or damage the heater.
32
SAFETY AWARENESS
4
● To prevent a possible re, do not block
air intakes or exhaust in any manner. DO
NOT use on so surfaces, like a bed,
where opening may become blocked.
● The heater has hot and arcing or
sparking parts inside. DO NOT use it in
areas where gasoline, paint or
ammable liquids are used or stored.
● Use this heater only as described in the
manual. Any other use not
recommended by the manufacturer
may cause re, electric shock or injury
to persons.
● Always plug heaters directly into a wall
outlet/receptacle. NEVER use with an
extension cord or relocatable power tap
(outlet/ power strip).
● This heater is for use on 120 volts.
● KEEP THESE INSTRUCTIONS.
HEATER LOCATION
● When choosing a locaon for your new
heater, ensure that the general
instrucons are followed. Also, for
best eect, install the heater out of
direct sunlight. Cold climate installaon
recommendaon: when installing this
unit against a non-insulated exterior
wall or chase, it is mandatory that the
outer walls be insulated to conform to
applicable insulaon codes.
ELECTRICAL CONNECTION
● A 15 AMP, 120 Volt, 60 Hz circuit with
a properly grounded outlet is required.
Preferably, the heater will be on a
dedicated circuit as other appliances
on the same circuit may cause the circuit
breaker to trip or the fuse to blow when
the heater is in operaon. The unit
comes standard with 6 feet (1.8 m) three
wire cord, exing from the rear of the
heater.
● CAUTION: Do not exceed the current
rang of the current tap. Always
plug heaters directly into a wall outlet/
receptacle. Never use with an extension
cord or relocatable power tap (outlet/
power strip).
CLEARANCE TO COMBUSTIBLES
Keep electrical cords, drapery, furniture
and other combusbles at least 3 feet
(0.9 m) from the front of the heater and
away from the sides.
MAINTENANCE
● WARNING: Make sure the power is
turned o before proceeding. Any
electrical repairs or rewiring of this
unit should be carried out by a licensed
electrician in accordance with naonal
and local codes.
● If repairing or replacing any electrical
component or wiring, the original wire
roung, color coding and securing
locaons must be followed.
● WARNING: Electrical outlet wiring must
comply with local building codes and
other applicable regulaons to reduce
the risk of re, electrical shock and
injury to persons.
● WARNING: Do not use this heater if any
part of it has been under water.
Immediately call a qualied service
technician to inspect the heater and
replace any part of the electrical system.
● WARNING: Disconnect power before
aempng any maintenance or cleaning
to reduce the risk of re, electrical shock
or personal injury.
● WARNING: During any service of this
appliance, the power to the unit must be
turned o. First turn the main power
switch to the “OFF” posion. Then
remove the electrical plug from the
wall outlet.
OPERATING & CONTROL
5
Control Panel (see gure 1 below)
The control panel can be accessed on the front of the heater.
POWER
Once the heater is plugged into the outlet it will be in standby mode.
● The On/Off button needs to be pressed in order to turn on the heater and operate the
remote control.
● The power is automacally adjusted by the built-in program and works as follows
1. If the room temperature is 1 °F or 1 °C higher than the preset temperature, it
switches o all heang power, but the On/O light will remain on(red) and the leaf
light be o.
2. If the room temperature is 1 °F or 1 °C lower than the preset temperature, it will
turn on all heang elements (full power), the On/O light will be red, and the leaf
light is On(red).
3. If the room temperature is between upper temp and lower temp, it switches on only
one group of heang elements (half power), the On/O light will be red, and the leaf
light is On(green)
For instance:
Preset temperature: 72 °F
If room temperature is 74 °F, no heang (no power)
If room temperature is 71 °F, or 72 °F, or 73 °F, half heang power (green leaf)
If room temperature is lower than 71 °F (70 °F, 69 °F....) , full power (red leaf)
Red Leaf =
Full Power
On/O
Buon
Increase
Temperature
Decrease
Temperature
Green Leaf =
Half Power
SAFETY AWARENESS
4
● To prevent a possible re, do not block
air intakes or exhaust in any manner. DO
NOT use on so surfaces, like a bed,
where opening may become blocked.
● The heater has hot and arcing or
sparking parts inside. DO NOT use it in
areas where gasoline, paint or
ammable liquids are used or stored.
● Use this heater only as described in the
manual. Any other use not
recommended by the manufacturer
may cause re, electric shock or injury
to persons.
● Always plug heaters directly into a wall
outlet/receptacle. NEVER use with an
extension cord or relocatable power tap
(outlet/ power strip).
● This heater is for use on 120 volts.
● KEEP THESE INSTRUCTIONS.
HEATER LOCATION
● When choosing a locaon for your new
heater, ensure that the general
instrucons are followed. Also, for
best eect, install the heater out of
direct sunlight. Cold climate installaon
recommendaon: when installing this
unit against a non-insulated exterior
wall or chase, it is mandatory that the
outer walls be insulated to conform to
applicable insulaon codes.
ELECTRICAL CONNECTION
● A 15 AMP, 120 Volt, 60 Hz circuit with
a properly grounded outlet is required.
Preferably, the heater will be on a
dedicated circuit as other appliances
on the same circuit may cause the circuit
breaker to trip or the fuse to blow when
the heater is in operaon. The unit
comes standard with 6 feet (1.8 m) three
wire cord, exing from the rear of the
heater.
● CAUTION: Do not exceed the current
rang of the current tap. Always
plug heaters directly into a wall outlet/
receptacle. Never use with an extension
cord or relocatable power tap (outlet/
power strip).
CLEARANCE TO COMBUSTIBLES
Keep electrical cords, drapery, furniture
and other combusbles at least 3 feet
(0.9 m) from the front of the heater and
away from the sides.
MAINTENANCE
● WARNING: Make sure the power is
turned o before proceeding. Any
electrical repairs or rewiring of this
unit should be carried out by a licensed
electrician in accordance with naonal
and local codes.
● If repairing or replacing any electrical
component or wiring, the original wire
roung, color coding and securing
locaons must be followed.
● WARNING: Electrical outlet wiring must
comply with local building codes and
other applicable regulaons to reduce
the risk of re, electrical shock and
injury to persons.
● WARNING: Do not use this heater if any
part of it has been under water.
Immediately call a qualied service
technician to inspect the heater and
replace any part of the electrical system.
● WARNING: Disconnect power before
aempng any maintenance or cleaning
to reduce the risk of re, electrical shock
or personal injury.
● WARNING: During any service of this
appliance, the power to the unit must be
turned o. First turn the main power
switch to the “OFF” posion. Then
remove the electrical plug from the
wall outlet.
OPERATING & CONTROL
5
Control Panel (see gure 1 below)
The control panel can be accessed on the front of the heater.
POWER
Once the heater is plugged into the outlet it will be in standby mode.
● The On/Off button needs to be pressed in order to turn on the heater and operate the
remote control.
● The power is automacally adjusted by the built-in program and works as follows
1. If the room temperature is 1 °F or 1 °C higher than the preset temperature, it
switches o all heang power, but the On/O light will remain on(red) and the leaf
light be o.
2. If the room temperature is 1 °F or 1 °C lower than the preset temperature, it will
turn on all heang elements (full power), the On/O light will be red, and the leaf
light is On(red).
3. If the room temperature is between upper temp and lower temp, it switches on only
one group of heang elements (half power), the On/O light will be red, and the leaf
light is On(green)
For instance:
Preset temperature: 72 °F
If room temperature is 74 °F, no heang (no power)
If room temperature is 71 °F, or 72 °F, or 73 °F, half heang power (green leaf)
If room temperature is lower than 71 °F (70 °F, 69 °F....) , full power (red leaf)
Red Leaf =
Full Power
On/O
Buon
Increase
Temperature
Decrease
Temperature
Green Leaf =
Half Power
OPERATION & CONTROL
SWITCHING BETWEEN CELSIUS AND FAHRENHEIT
● By pressing the “UP” and “DOWN” buons at the same me for 3 seconds.
NOTE: You can only switch between Celsius and Fahrenheit on the heater itself as this is
not available using the remote control.
SETTING TEMPERATURE
● When pressing the up and down buons the display will enter temperature seng
mode. The displayed temperature will begin to blink.
● When in temperature seng mode pressing the up and down buons will change the
thermostat by 1 °F and by 1 °C.
● The default temperature is 72 °F (22 °C.)
● Aer 5 seconds without control input the display will exit temperature seng mode
and show the current ambient temperature
NOTE: Aer the heater funcon or power is shuto the blower will connue to run for
several minutes to cool the internal components.
CHILD LOCK FEATURE
● Press the On/O buon for 5 seconds to engage child lock.
THERMOSTAT CALIBRATION
Thermostat readings can vary based on the running environment. If desired the thermostat
on the heater can be manually calibrated.
NOTE: Thermostat calibraon can only be done manually on the heater itself, not using the
remote control.
To calibrate the thermostat:
● Press the On/O buon for 10-15 seconds to begin calibraon.
● Once the temperature begins to ash, use the up and down buons to adjust
the thermostat.
● Aer 5 seconds without control input the heater will exit thermostat calibraon.
OPERATING & CONTROL
WASHABLE LIFETIME FILTER SYSTEM (Only for Models: ILOD, ILODS, ISM)
Heat Storm™ Infrared Heaters come equipped with a washable lifeme lter which is easy
to clean. (The manufacturer recommends the lter to be cleaned regularly as needed.) To
do this, follow these steps:
● Press both tabs to remove the lter cover and remove the lter, nong which side of
the lter receives air ow into the heater.
● Run warm tap water over the lter, the opposite direcon of air ow, unl water runs
clear. The lter might excrete some ltered residue, so be cauous not to drip on any
stainable surfaces such as carpeng. You can also soak the lter in water mixed with a
small amount of mild dish soap (remember to rinse well with clean water aer
soaking lter).
● Shake the lter over a sink unl excess water is removed and allow it to drip dry
completely before reinstalling.
● DO NOT force or aempt to speed the lter drying process by using any
alternave methods.
● ENSURE that the lter is completely dry before inserng back into the air inlet and
replacing covers.
● Reinstall the lter and replace cover.
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER MAINTENANCE SHOULD ONLY BE
PERFORMED BY AN AUTHORIZED SERVICE REPRESENTATIVE
76
OPERATION & CONTROL
SWITCHING BETWEEN CELSIUS AND FAHRENHEIT
● By pressing the “UP” and “DOWN” buons at the same me for 3 seconds.
NOTE: You can only switch between Celsius and Fahrenheit on the heater itself as this is
not available using the remote control.
SETTING TEMPERATURE
● When pressing the up and down buons the display will enter temperature seng
mode. The displayed temperature will begin to blink.
● When in temperature seng mode pressing the up and down buons will change the
thermostat by 1 °F and by 1 °C.
● The default temperature is 72 °F (22 °C.)
● Aer 5 seconds without control input the display will exit temperature seng mode
and show the current ambient temperature
NOTE: Aer the heater funcon or power is shuto the blower will connue to run for
several minutes to cool the internal components.
CHILD LOCK FEATURE
● Press the On/O buon for 5 seconds to engage child lock.
THERMOSTAT CALIBRATION
Thermostat readings can vary based on the running environment. If desired the thermostat
on the heater can be manually calibrated.
NOTE: Thermostat calibraon can only be done manually on the heater itself, not using the
remote control.
To calibrate the thermostat:
● Press the On/O buon for 10-15 seconds to begin calibraon.
● Once the temperature begins to ash, use the up and down buons to adjust
the thermostat.
● Aer 5 seconds without control input the heater will exit thermostat calibraon.
OPERATING & CONTROL
WASHABLE LIFETIME FILTER SYSTEM (Only for Models: ILOD, ILODS, ISM)
Heat Storm™ Infrared Heaters come equipped with a washable lifeme lter which is easy
to clean. (The manufacturer recommends the lter to be cleaned regularly as needed.) To
do this, follow these steps:
● Press both tabs to remove the lter cover and remove the lter, nong which side of
the lter receives air ow into the heater.
● Run warm tap water over the lter, the opposite direcon of air ow, unl water runs
clear. The lter might excrete some ltered residue, so be cauous not to drip on any
stainable surfaces such as carpeng. You can also soak the lter in water mixed with a
small amount of mild dish soap (remember to rinse well with clean water aer
soaking lter).
● Shake the lter over a sink unl excess water is removed and allow it to drip dry
completely before reinstalling.
● DO NOT force or aempt to speed the lter drying process by using any
alternave methods.
● ENSURE that the lter is completely dry before inserng back into the air inlet and
replacing covers.
● Reinstall the lter and replace cover.
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER MAINTENANCE SHOULD ONLY BE
PERFORMED BY AN AUTHORIZED SERVICE REPRESENTATIVE
76
BLUETOOTH CONNECTION
STEP 1
● Once the heater is plugged into the outlet it will be in standby mode. You will hear the
prompt “Waing for Bluetooth connecng”
STEP 2
● Go to the “Sengs” on the smartphone or MP3 player that has bluetooth capabilies
and locate the Bluetooth opon. Turn on Bluetooth opon if it does not already have
it on.
STEP 3
● Make sure the smartphone or MP3 device is in pairing mode. Look for the
“HEATSTORM” connecon. Tap the “HEATSTORM” connecon. The smartphone and
device will then begin the pairing process.
STEP 4
● If the smartphone and the MP3 device is paired correctly, the heater will respond with
“PAIRED”. If the device does not connect a prompt will be given “Pairing Unsuccessful”.
When the device is turned o the heater will say “Disconnected”. Once your
smartphone or MP3 device has be paired, the device will always remember the
“HEATSTORM” bluetooth seng.
*For Model HS-1500-ILODS
TROUBLESHOOTING GUIDE
When I power the heater
ON it doesn’t blow any air
at rst
The heater is funconing as it should. The rst 15 seconds
allows the infrared elements to get hot so that once the fan
does begin to blow it will move warm air into the room.
Why doesn’t my heaters
temperature match my
central heang thermostat?
All thermostats vary in their temperature seng. In most
cases the central heang thermostat is not as accurate as
your Heat Storm heaters thermostat. However, you can
calibrate your Heat Storm heater’s thermostat to match
your central heang thermostat if you choose. Please see
the “Calibraon” secon of this manual.
The heater keeps blowing
air when the leaf symbol is
not red or green
There is nothing wrong. This is the cool down phase. The
heater will run for several minutes. This increases the
lifespan of the heater.
The heater does not blow
warm air
A -Check if the air inlet is blocked or the air lter is dirty
and needs to be cleaned
B -The ambient temperature is higher than the thermostat
seng.
C - Unplug the unit from the wall outlet for 2 hours. Aer
2 hours plug the unit back into wall outlet, and operate as
normal.
8 9
BLUETOOTH CONNECTION
STEP 1
● Once the heater is plugged into the outlet it will be in standby mode. You will hear the
prompt “Waing for Bluetooth connecng”
STEP 2
● Go to the “Sengs” on the smartphone or MP3 player that has bluetooth capabilies
and locate the Bluetooth opon. Turn on Bluetooth opon if it does not already have
it on.
STEP 3
● Make sure the smartphone or MP3 device is in pairing mode. Look for the
“HEATSTORM” connecon. Tap the “HEATSTORM” connecon. The smartphone and
device will then begin the pairing process.
STEP 4
● If the smartphone and the MP3 device is paired correctly, the heater will respond with
“PAIRED”. If the device does not connect a prompt will be given “Pairing Unsuccessful”.
When the device is turned o the heater will say “Disconnected”. Once your
smartphone or MP3 device has be paired, the device will always remember the
“HEATSTORM” bluetooth seng.
*For Model HS-1500-ILODS
TROUBLESHOOTING GUIDE
When I power the heater
ON it doesn’t blow any air
at rst
The heater is funconing as it should. The rst 15 seconds
allows the infrared elements to get hot so that once the fan
does begin to blow it will move warm air into the room.
Why doesn’t my heaters
temperature match my
central heang thermostat?
All thermostats vary in their temperature seng. In most
cases the central heang thermostat is not as accurate as
your Heat Storm heaters thermostat. However, you can
calibrate your Heat Storm heater’s thermostat to match
your central heang thermostat if you choose. Please see
the “Calibraon” secon of this manual.
The heater keeps blowing
air when the leaf symbol is
not red or green
There is nothing wrong. This is the cool down phase. The
heater will run for several minutes. This increases the
lifespan of the heater.
The heater does not blow
warm air
A -Check if the air inlet is blocked or the air lter is dirty
and needs to be cleaned
B -The ambient temperature is higher than the thermostat
seng.
C - Unplug the unit from the wall outlet for 2 hours. Aer
2 hours plug the unit back into wall outlet, and operate as
normal.
8 9
QUESTIONS & ANSWERS
10
HAVE QUESTIONS THAT
ARE NOT LISTED?
PLEASE CALL US AT
1-877-891-7333
OR EMAIL US AT
ORDERS@HEATSTORM.COM
VISIT US AT
WWW.HEATSTORM.COM
FOR MORE PRODUCT
INFORMATION
11
QUESTIONS & ANSWERS
QUESTION: Why does the
Blower Fan keep running aer
I have turned o the rocker
switch?
ANSWER: The Blower Fan will connue to run unl the
heat chamber has cooled down. Aer a few minutes
the fan will shut o automacally. This ensures that
the quartz infrared heang elements are cooled
properly helping to ensure the longevity of your
heater.
QUESTION: Can the heang
elements be replaced?
ANSWER: Yes. Contact an authorized repair center.
Generally, this is the store where you purchased your
heater.
QUESTION: My cord is geng
very hot, especially at the plug.
Is that normal?
ANSWER: No. Most likely the problem is that the
connecon from the wall wiring to the outlet is faulty
and is causing the outlet and plug to overheat. Also,
make sure there are not too many appliances plugged
into outlets on a single circuit. If the problems persist
consult a qualied electrician.
QUESTION: The heater’s airow
seems to have diminished?
ANSWER: Make sure the air inlet is not blocked and
that the lter is clean. Follow the Filter Maintenance
procedure in the Operaon Instrucons secon.
QUESTION: Once I inially plug
the unit in and turn it on, how
long will it take to heat my
room?
ANSWER: Generally, it takes about a half hour. Please
remember that with any type of heang process there
are many variables; size of the room, how well the
room is insulated, how many doors/windows, how
much bare concrete (which acts as a heat sink with
any type of heang), the opening and closing of an
exterior door, etc… Therefore, heang performance
will vary in every environment.
QUESTION: Can I use the heater
to heat mulple rooms at the
same me?
ANSWER: Yes. Keep in mind the heang will vary
based on how open your oor plan is and the sizes of
the rooms involved. Our suggeson, give it a try and
see what works best for you.
QUESTIONS & ANSWERS
10
HAVE QUESTIONS THAT
ARE NOT LISTED?
PLEASE CALL US AT
1-877-891-7333
OR EMAIL US AT
ORDERS@HEATSTORM.COM
VISIT US AT
WWW.HEATSTORM.COM
FOR MORE PRODUCT
INFORMATION
11
QUESTIONS & ANSWERS
QUESTION: Why does the
Blower Fan keep running aer
I have turned o the rocker
switch?
ANSWER: The Blower Fan will connue to run unl the
heat chamber has cooled down. Aer a few minutes
the fan will shut o automacally. This ensures that
the quartz infrared heang elements are cooled
properly helping to ensure the longevity of your
heater.
QUESTION: Can the heang
elements be replaced?
ANSWER: Yes. Contact an authorized repair center.
Generally, this is the store where you purchased your
heater.
QUESTION: My cord is geng
very hot, especially at the plug.
Is that normal?
ANSWER: No. Most likely the problem is that the
connecon from the wall wiring to the outlet is faulty
and is causing the outlet and plug to overheat. Also,
make sure there are not too many appliances plugged
into outlets on a single circuit. If the problems persist
consult a qualied electrician.
QUESTION: The heater’s airow
seems to have diminished?
ANSWER: Make sure the air inlet is not blocked and
that the lter is clean. Follow the Filter Maintenance
procedure in the Operaon Instrucons secon.
QUESTION: Once I inially plug
the unit in and turn it on, how
long will it take to heat my
room?
ANSWER: Generally, it takes about a half hour. Please
remember that with any type of heang process there
are many variables; size of the room, how well the
room is insulated, how many doors/windows, how
much bare concrete (which acts as a heat sink with
any type of heang), the opening and closing of an
exterior door, etc… Therefore, heang performance
will vary in every environment.
QUESTION: Can I use the heater
to heat mulple rooms at the
same me?
ANSWER: Yes. Keep in mind the heang will vary
based on how open your oor plan is and the sizes of
the rooms involved. Our suggeson, give it a try and
see what works best for you.
QUESTIONS & ANSWERS
QUESTION: My Heater never
seems to reach the set
temperature, it just keeps
running.
ANSWER: There are several possible causes. Make
sure the lter(s) are clean. If the room is dray or
poorly insulated the thermostat sensor may be taking
an inaccurate reading. Make sure to keep doors
closed so that the heater can heat the room. Also,
ensure that the heater is plugged into an interior wall
and is not below a window. Oen, when a heater
is below a window the cool air from the window is
causing an inaccurate temperature reading.
QUESTION: My home is not
insulated very well, will this
heater help me?
ANSWER: Yes, but keep in mind that rooms with lile
insulaon will not retain the heat as eciently and
may result in your heater running longer or more
oen.
QUESTION: Can I use the heater
if I have vaulted or cathedral
ceilings?
ANSWER: Yes, but it may take longer to heat the
room inially. Once the room has reached the desired
temperature it will cycle on and o accordingly.
QUESTION: Can the heater be
used in a bathroom?
ANSWER: It is not recommended due to the high level
of moisture in a bathroom.
QUESTION: Will I be able to use
the heater in a basement or
garage?
ANSWER: Yes, if the basement is nished with drywall
and carpet. Otherwise we recommend you use our
Heat Storm Outdoor Infrared Heaters for this heang
need. For more informaon visit heatstorm.com
QUESTION: Can I use more than
one heater at a me?
ANSWER: Yes, make sure they are not on the same
electrical circuit. Each heater and appliance should be
on its own circuit.
QUESTION: Can I use the heater
on a job/construcon site?
ANSWER: Our outdoor infrared heaters are
recommended for non-insulated or outdoor
environments. For more informaon visit
heatstorm.com
QUESTION: Can I move the
heater around while it is
operang?
ANSWER: It is not recommended to move any
portable heater while it is operang. We recommend
turning the heater to the o posion and moving the
heater once the fan has completely turned o.
12
13
QUESTIONS & ANSWERS
QUESTION: What is the life
expectancy for the Quartz
Elements?
ANSWER: Average element life is 20,000 hours. The
Quartz Elements are replaceable by an authorized
service dealer.
QUESTION: Can I use the heater
and another appliance at the
same me?
ANSWER: Yes, as long as they are not on the same
electrical circuit. Heat Storm Infrared Heaters are
considered to be an appliance. You should not run
more than one large appliance on a single circuit
breaker. Your heater, freezer, refrigerator, microwave
oven, washing machine, dryer, and other such
appliances should not share a circuit breaker.
QUESTION: Can I use an
extension cord, surge protector,
or power strip with my heater?
ANSWER: It is not recommended. Heat Storm heaters
are designed to plug directly into a grounded 110 volt
15 amp or higher circuit receptacle (outlet). However,
if you have to use an extension cord, the cord should
be No. 14 AWG minimum size and rated not less than
1875 was. The extension cord should be a 3 wire
cord with a grounding type cord and plug connector.
QUESTION: I don’t have a
grounded outlet; can I use a
cord adapter or remove the
grounding plug?
ANSWER: NO. If you don’t have a grounded outlet,
contact a licensed electrician in your area for advice.
Removing or altering any part of the heater will void
the warranty.
What happens if I unplug the
unit before the blower has
nished it’s cooling down cycle?
When a heater is unplugged in working status ( On/
O key is in red), the fan will blow when the heater
is plugged in again. When a heater is unplugged in
Standby status(On/O key is in blue), the fan will not
blow when the heater plugs in again, however, if the
heater did not nishing the cooling procedure when
it was unplugged, the fan will blow immediately when
the heater turns on by pressing On/O key( On/O
key changes to red)
QUESTIONS & ANSWERS
QUESTION: My Heater never
seems to reach the set
temperature, it just keeps
running.
ANSWER: There are several possible causes. Make
sure the lter(s) are clean. If the room is dray or
poorly insulated the thermostat sensor may be taking
an inaccurate reading. Make sure to keep doors
closed so that the heater can heat the room. Also,
ensure that the heater is plugged into an interior wall
and is not below a window. Oen, when a heater
is below a window the cool air from the window is
causing an inaccurate temperature reading.
QUESTION: My home is not
insulated very well, will this
heater help me?
ANSWER: Yes, but keep in mind that rooms with lile
insulaon will not retain the heat as eciently and
may result in your heater running longer or more
oen.
QUESTION: Can I use the heater
if I have vaulted or cathedral
ceilings?
ANSWER: Yes, but it may take longer to heat the
room inially. Once the room has reached the desired
temperature it will cycle on and o accordingly.
QUESTION: Can the heater be
used in a bathroom?
ANSWER: It is not recommended due to the high level
of moisture in a bathroom.
QUESTION: Will I be able to use
the heater in a basement or
garage?
ANSWER: Yes, if the basement is nished with drywall
and carpet. Otherwise we recommend you use our
Heat Storm Outdoor Infrared Heaters for this heang
need. For more informaon visit heatstorm.com
QUESTION: Can I use more than
one heater at a me?
ANSWER: Yes, make sure they are not on the same
electrical circuit. Each heater and appliance should be
on its own circuit.
QUESTION: Can I use the heater
on a job/construcon site?
ANSWER: Our outdoor infrared heaters are
recommended for non-insulated or outdoor
environments. For more informaon visit
heatstorm.com
QUESTION: Can I move the
heater around while it is
operang?
ANSWER: It is not recommended to move any
portable heater while it is operang. We recommend
turning the heater to the o posion and moving the
heater once the fan has completely turned o.
12
13
QUESTIONS & ANSWERS
QUESTION: What is the life
expectancy for the Quartz
Elements?
ANSWER: Average element life is 20,000 hours. The
Quartz Elements are replaceable by an authorized
service dealer.
QUESTION: Can I use the heater
and another appliance at the
same me?
ANSWER: Yes, as long as they are not on the same
electrical circuit. Heat Storm Infrared Heaters are
considered to be an appliance. You should not run
more than one large appliance on a single circuit
breaker. Your heater, freezer, refrigerator, microwave
oven, washing machine, dryer, and other such
appliances should not share a circuit breaker.
QUESTION: Can I use an
extension cord, surge protector,
or power strip with my heater?
ANSWER: It is not recommended. Heat Storm heaters
are designed to plug directly into a grounded 110 volt
15 amp or higher circuit receptacle (outlet). However,
if you have to use an extension cord, the cord should
be No. 14 AWG minimum size and rated not less than
1875 was. The extension cord should be a 3 wire
cord with a grounding type cord and plug connector.
QUESTION: I don’t have a
grounded outlet; can I use a
cord adapter or remove the
grounding plug?
ANSWER: NO. If you don’t have a grounded outlet,
contact a licensed electrician in your area for advice.
Removing or altering any part of the heater will void
the warranty.
What happens if I unplug the
unit before the blower has
nished it’s cooling down cycle?
When a heater is unplugged in working status ( On/
O key is in red), the fan will blow when the heater
is plugged in again. When a heater is unplugged in
Standby status(On/O key is in blue), the fan will not
blow when the heater plugs in again, however, if the
heater did not nishing the cooling procedure when
it was unplugged, the fan will blow immediately when
the heater turns on by pressing On/O key( On/O
key changes to red)
14
1 YEAR LIMITED WARRANTY
The manufacturer warrants this product to be free from manufacturing and material
defects for a period of 1 year from date of purchase, subject to the following condions and
limitaons.
1. Install and operate this Electric Heater in accordance with the installaon and
operang instrucons furnished with the product at all mes. Any unauthorized repair,
alteraon, willful abuse, accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the
purchase was made through an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defecve
in material or workmanship, provided that such part(s) have been subjected to
normal condions of use and service, aer said defect is conrmed by the
manufacturer’s inspecon.
4. The manufacturer may, at its discreon, fully discharge all obligaons with respect to
this warranty by refunding the wholesale price of the defecve part(s).
5. Any installaon, labor, construcon, transportaon, or other related costs/expenses
arising from defecve part(s), repair, replacement, or otherwise of same, will not be
covered by this warranty, nor shall the manufacturer assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect
or consequenal loss or damage arising out of the use, or inability to use the product,
except as provided by law.
7. All other warranes – expressed or implied –with respect to the product, its
components and accessories, or any obligaons/liabilies on the part of the
manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its
behalf, any other liabilies with respect to the sale of the product.
9. The warranes as outlined within this document do not apply to non accessories used
in conjuncon with the installaon of this product.
10. This warranty gives you specic legal rights, and you may also have other rights which
vary from state to state.
15
This warranty is void if:
a) The heater is subjected to prolonged periods of dampness
or condensaon.
b) Any unauthorized alteraon, willful abuse, accident, or misuse
of the product.
c) You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED
Contact the manufacturer by calling customer service department at 1-877-891-7333.
Make sure you have your warranty, your sales receipt, locaon of purchase and the
model/serial number of your product.
1 YEAR LIMITED WARRANTY
MODELS: HS-1500-ISA, HS-1500-IMO, HS-1500-IPR & HS-1500-SISM,
HS-1500-ILO, HS-1500-ILOD, HS-1500-ISM, HS-1500-ILODS
MODELS: HS-1500-ISA, HS-1500-IMO, HS-1500-IPR & HS-1500-SISM,
HS-1500-ILO, HS-1500-ILOD, HS-1500-ISM, HS-1500-ILODS
HEAT STORM
14
1 YEAR LIMITED WARRANTY
The manufacturer warrants this product to be free from manufacturing and material
defects for a period of 1 year from date of purchase, subject to the following condions and
limitaons.
1. Install and operate this Electric Heater in accordance with the installaon and
operang instrucons furnished with the product at all mes. Any unauthorized repair,
alteraon, willful abuse, accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the
purchase was made through an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defecve
in material or workmanship, provided that such part(s) have been subjected to
normal condions of use and service, aer said defect is conrmed by the
manufacturer’s inspecon.
4. The manufacturer may, at its discreon, fully discharge all obligaons with respect to
this warranty by refunding the wholesale price of the defecve part(s).
5. Any installaon, labor, construcon, transportaon, or other related costs/expenses
arising from defecve part(s), repair, replacement, or otherwise of same, will not be
covered by this warranty, nor shall the manufacturer assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect
or consequenal loss or damage arising out of the use, or inability to use the product,
except as provided by law.
7. All other warranes – expressed or implied –with respect to the product, its
components and accessories, or any obligaons/liabilies on the part of the
manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its
behalf, any other liabilies with respect to the sale of the product.
9. The warranes as outlined within this document do not apply to non accessories used
in conjuncon with the installaon of this product.
10. This warranty gives you specic legal rights, and you may also have other rights which
vary from state to state.
15
This warranty is void if:
a) The heater is subjected to prolonged periods of dampness
or condensaon.
b) Any unauthorized alteraon, willful abuse, accident, or misuse
of the product.
c) You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED
Contact the manufacturer by calling customer service department at 1-877-891-7333.
Make sure you have your warranty, your sales receipt, locaon of purchase and the
model/serial number of your product.
1 YEAR LIMITED WARRANTY
MODELS: HS-1500-ISA, HS-1500-IMO, HS-1500-IPR & HS-1500-SISM,
HS-1500-ILO, HS-1500-ILOD, HS-1500-ISM, HS-1500-ILODS
MODELS: HS-1500-ISA, HS-1500-IMO, HS-1500-IPR & HS-1500-SISM,
HS-1500-ILO, HS-1500-ILOD, HS-1500-ISM, HS-1500-ILODS
HEAT STORM
Repairs must be carried out by authorized specialists to
ensure electrical safety. Please contact the service agent or a
suitably qualied electrician.
Improper repairs could lead to danger. The warranty does not
cover damage or failure that results from alteraon, accident,
misuse, abuse, neglect or improper maintenance.
Due to ongoing product development we reserve the right
to change the product specicaons and documentaon
without noce.
For more informaon: ENERGYWISE SOLUTIONS
700 W 1700 S STE 111
LOGAN, UT 84321
877- 891-7333
www.heatstorm.com
HEAT STORM
