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Xerox
®
Easy Assist App
Xerox Easy Assist app allows you to access and configure the printer from your smartphone. To access the printer
from your smartphone, download and install the Xerox Easy Assist app on your mobile device. By installing the
Xerox Easy Assist app on your smartphone, you can setup your new printer easily, manage its configuration, view
alerts indicating supply requirements and order them, and get live troubleshooting support for your printer.
To install the Xerox Easy Assist app on your smartphone, you need to scan a QR Code or search the app in the Apple
App Store or Google Play Store. There are two types of XEA QR Codes:
• QQRR CCooddee ttoo aaccqquuiirree tthhee XXEEAA aapppp: This QR Code is for the initial installation of the app. To install the Xerox
Easy Assist app for the first time, you are required to scan this QR Code using your smartphone camera. You can
find this QR Code on the packaging box or the Installation Guide that comes with the printer.
• QQRR CCooddee ttoo ccoonnnneecctt tthhee mmoobbiillee ddeevviiccee ttoo tthhee pprriinntteerr: This QR Code is to setup a wireless network
connection between the smartphone and the printer. For example, connection to Wi-Fi Direct. For the printers
with touchscreen User Interface, you can find this QR Code at the control panel of the printer within the device
Install Wizard. The QR Code provides all key information to connect your smartphone and the printer without
manually entering any technical information. To connect to the printer, scan this QR Code within the Xerox Easy
Assist app. For more information, refer to Connecting to the Xerox Easy Assist App for Installed Printers.
Primary features of Xerox Easy Assist app are:
SSeett UUpp aa NNeeww PPrriinntteerr
If you have the QR Code or IP Address available, you can set up a new Xerox printer with the help of Xerox Easy
Assist app. On My Printers screen in the app, touch the ++ icon, then touch SSeett UUpp aa NNeeww PPrriinntteerr. Follow the
instructions from the app.
For more information, refer to Adding Multiple Printers to the Xerox Easy Assist App.
PPrriinntteerr SSttaattuuss
The status displays the printer information, such as readiness of the printer, toner level, and paper tray status for
each tray. You can order parts and supplies through the Xerox Easy Assist app. If the toner level appears to be
low, to order a new toner, select the TToonneerr icon, then touch RReeoorrddeerr.
AAlleerrttss
The Xerox Easy Assist app can notify you of any errors or problems in the printer. To view the error statement,
touch the BBeellll icon.
PPrriinntt
You can perform a print job through the Xerox Easy Assist app. In the app, select your printer, then touch PPrriinntt.
Select the document that you need to print from your mobile device, confirm the print settings, then touch
PPrriinntt.
DDeevviiccee SSeettttiinnggss
You can view and edit your printer settings from the DDeevviiccee SSeettttiinnggss tab. If you have not set up a password
during the initial setup, to view or edit existing printer settings, you need to set up the password.
SSuuppppoorrtt
You can request support and find solutions for printer-related problems through the Xerox Easy Assist app. In the
app, select your printer, then touch SSuuppppoorrtt. It connects you to Xerox’s Support Agent Live Chatbot.
Xerox
®
C410 Color Printer User Guide 47
Set up, Install, and Configure
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