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AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Check if the printer is using a
genuine and supported Xerox
toner cartridge.
Note: If the cartridge is
not supported, then
install a supported one.
2 Print the document.
Is the printer printing blank or white
pages?
Go to step 2. The problem is solved.
SStteepp 22
1 Remove the color imaging kit,
and then remove the black
imaging unit.
WWaarrnniinngg——
PPootteennttiiaall DDaammaaggee::
Do not expose the
color imaging kit and
black imaging unit to
direct light for more
than 10 minutes.
Extended exposure to
light may cause print
quality problems.
WWaarrnniinngg:: Do not
touch the
photoconductor drum
under the color
imaging kit and black
imaging unit. Doing
so may affect the
quality of future print
jobs.
2 Insert the black imaging unit,
and then insert the color
imaging kit.
3 Print the document.
Is the printer printing blank or white
pages?
Contact Contacting Customer
Support
The problem is solved.
184
Xerox
®
C410 Color Printer User Guide
Troubleshooting
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