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en Troubleshooting
28
Troubleshooting
15 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord or the appliance power cable of this appliance is damaged,
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Showroom mode is switched on.
1. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
2. Wait 2minutes.
3.
Reconnect the appliance. →Page11
4. Press and hold super(Refrigerator compartment)
until 4 audible signals have sounded.
5. After a short time, check whether your appliance is
cooling.
The LED lighting does
not work.
Different causes are possible.
▶ Call customer service.
The customer service number can be found in the
enclosed customer service directory.
HomeConnect is not
working properly.
Different causes are possible.
▶ Go to www.home-connect.com.
A warning tone
sounds and the set
temperature (refriger-
ator compartment)
and "alarm" flash.
The refrigerator compartment door is open.
▶ Close the refrigerator compartment door.
A warning tone
sounds and the set
temperature (freezer
compartment) and
"alarm" flash.
Different causes are possible.
▶ Press alarm.
a The alarm is switched off.
The freezer compartment door is open.
▶ Close the freezer compartment door.
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