VIVOTEK - Built with Reliability
2 - User's Manual
Table of Contents
Chapter One Hardware Installation and Initial Conguration ...................................................................................... 8
Introducing the Network Video Recorder ............................................................................................................... 8
Special Features ............................................................................................................................................. 8
Safety .............................................................................................................................................................. 9
Chassis Dimensions .................................................................................................................................. 10
Physical Description ........................................................................................................................................... 10
LED Indicators ...................................................................................................................................................... 29
Power Up and Power Down ................................................................................................................................. 30
Section One Management over a Local Console ...................................................................................................... 31
Chapter Two Introduction to the Local Console Interface .......................................................................................... 31
2-1. How to Begin .......................................................................................................................................... 33
2-2. Operation on Camera View Cell ............................................................................................................. 39
2-2-1. PTZ Panel ........................................................................................................................................... 39
2-2-2. Digital zoom Panel .............................................................................................................................. 42
2-2-3. Play Recording Clips Panel ................................................................................................................ 43
2-2-4. DI/DO .................................................................................................................................................. 44
2-2-5. Others ................................................................................................................................................. 44
2-2-6. Right-click Commands ........................................................................................................................ 45
Chapter Three Conguation Using the Local Console .............................................................................................. 46
The Main Control Portal ....................................................................................................................................... 46
3-1. Layout .................................................................................................................................................... 46
3-2. DI/DO ..................................................................................................................................................... 46
3-3. Search recording clips ........................................................................................................................... 47
3-3-1. Basic Search ................................................................................................................................ 47
3-3-2. Alarm Search ............................................................................................................................... 51
3-3-3. POS Search ................................................................................................................................. 55
3-3-4. Smart Search II ............................................................................................................................ 58
3-3-5. Smart VCA event search ............................................................................................................. 61
3-3-6. Storyboard ................................................................................................................................... 69
3-4. Export recordings ................................................................................................................................... 73
3-5. Settings .................................................................................................................................................. 75
3-5-1. Settings - Overview ...................................................................................................................... 75
3-5-2. Settings–Camera–Management .................................................................................................. 76
3-5-3. Settings–Camera–Recording....................................................................................................... 83
3-5-4. Settings–Camera–Recording....................................................................................................... 84
3-5-5. Settings–Camera–Media ............................................................................................................. 86
3-5-6. Settings - Camera - Image ........................................................................................................... 94
3-5-7. Settings–Camera–Motion Detection ............................................................................................ 96
3-5-8. Settings - Camera - PTZ settings ................................................................................................ 97
3-5-9. Settings - Camera - Port forwarding ............................................................................................ 99
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User's Manual - 3
3-5-10. Settings - Camera - Update rmware ..................................................................................... 100
3-5-11. Settings–Alarm–Alarm ............................................................................................................ 102
3-5-12. Settings - Alarm - Email ...........................................................................................................115
3-5-13. Settings–System–Information ..................................................................................................116
3-5-14. Settings–System–Maintenance ...............................................................................................11 7
3-5-15. Settings - System - Display ......................................................................................................118
3-5-16. Settings - System - UPS ..........................................................................................................119
3-5-17. Settings - System - Log .......................................................................................................... 120
3-5-18. Settings - System - VIVOCloud service .................................................................................. 122
3-5-19. Settings–User ......................................................................................................................... 123
3-5-20. Settings–User-Login / Logout ................................................................................................. 125
3-5-21. Settings–Storage .................................................................................................................... 126
Storage Volume RAID Levels ..................................................................................................................... 128
3-5-22. Settings - Storage - Scheduled backup .................................................................................. 133
3-5-23. Settings - Network .................................................................................................................. 136
Settings - Network - IP ........................................................................................................................ 136
Settings - DDNS .................................................................................................................................. 137
Settings–Service ................................................................................................................................. 138
3-6. POS .................................................................................................................................................... 142
3-7. Trend Micro IoT Security Service ........................................................................................................ 144
3-8. Information .......................................................................................................................................... 146
Section Two Management over a Web Console .................................................................................................... 147
Chapter Four Login and Getting Started ................................................................................................................ 148
4-1. Login .......................................................................................................................................................... 148
4-2. Graphical Layout and Screen Elements - Liveview .................................................................................... 152
4-2-1. Camera List Panel ........................................................................................................................... 153
4-2-2. Layout .............................................................................................................................................. 155
4-2-3. Layout contents ............................................................................................................................... 156
4-2-4. Logo & Menu ................................................................................................................................... 156
4-2-5. View Cell panel ................................................................................................................................ 157
Adding Cameras to View Cells ................................................................................................................... 157
4-2-6. PTZ panel ........................................................................................................................................ 166
4-2-7. Alarm panel ...................................................................................................................................... 168
4-3. Graphical Layout and Screen Elements - Search recording clips .............................................................. 172
4-3-1. Camera List Panel ........................................................................................................................... 173
4-3-2. Search Recording Clips Layout ....................................................................................................... 174
4-3-3. Logo & Menu ................................................................................................................................... 174
4-3-4. View Cells in Search Recording Clips .............................................................................................. 175
Search Recording Clips Control Panel ...................................................................................................... 176
4-3-5. Alarm Panel ..................................................................................................................................... 178
4-3-6. Calendar Panel ................................................................................................................................ 179
Chapter Five System Settings ................................................................................................................................ 180
Chapter Six Operation ............................................................................................................................................ 182
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4 - User's Manual
6-1. Liveview ...................................................................................................................................................... 182
6-1-1. Placing Cameras into the Layout ...................................................................................................... 182
6-1-2. PTZ and Other Screen Controls ....................................................................................................... 186
6-1-3. Audio ................................................................................................................................................. 189
6-1-4. Camera Properties and Controls ...................................................................................................... 190
6-1-5. Alarm Panel ...................................................................................................................................... 191
6-1-6. Layout view Control Buttons ............................................................................................................. 192
6-2. Search Recording Clips .............................................................................................................................. 193
6-2-1. Begin Playback and Search for Past Recordings ............................................................................. 193
6-2-2. Past Alarms and Bookmarks ............................................................................................................. 194
6-2-3. Synchronous Playback ..................................................................................................................... 195
6-2-4. Export media ..................................................................................................................................... 196
6-2-5. Time Search ...................................................................................................................................... 197
Safety and Compatibility .......................................................................................................................................... 199
The NVR also supports the VIVOCloud Retail app. Please refer to the VIVOCloud Retail app
User Guide for details.
IMPORTANT:
セキュリティ基準（新規則第 34 条の 10)
「本製品は 電気通信事業者（移動通信会社、固定通信会社、インターネットプロバイダ等）
の通信回線（公衆無線 LAN を含む ）
に直接接続することができません。本製品をインターネットに接続する場合は、必ずルータ等
を経由し接続してください。」
VIVOTEK - Built with Reliability
User's Manual - 5
Revision History
* Rev. 1.0: Initial release.
* Note that the Settings pages on the web console has been changed to that identical to the
local console.
* Rev. 1.1: (for rmware release rev. 2.6.x)
1. Supports connections to legacy cameras via RTSP. See page 77.
2. Supports Trend Micro IoT Security Service and related options.
3. Supports Remote connection with VAST server. See page 139.
4. Supports plug-in-free web sessions using Chrome and Firefox browsers. Currently
only 1 live view or 1 playback window is allowed per session.
* Rev. 1.2: for rmware rev. 3.0 and above.
1. Reected the design changes with adding a plastic front bezel and dierent H.D.D. mount
holes.
2. Supports Smart Search II for VCA (Video Contents Analysis) Smart Motion detection. The
occurrences of Smart Motion alerts can be quickly searched and retrieved from stored
videos.
See page 58 for details.
3. Supports 3D counting analysis and scheduled reports.
4. Supports event monitoring & event search for Smart VCA, Smart 360, and Smart Motion
video analytics. See page 61. The triggers from VCA analytics detections can also be
congured into system alarms. When triggered, the related video clips can be exported.
5. Cybersecurity management for cybersecurity alert, event log, (page 144) and event logging.
The NVR comes with TrendMicro security package, and can receive cyber attack information
from cameras. Also, these events can be collected by the VAST software.
6. Added the protection for access to live view from unauthorized users. See page 125.
7. Updated the description for the Alarm search function. See page 51.
* Rev. 1.3: for rmware rev. 3.1 and above.
- Supports camera connection via IPv6, and web console to NVR via IPv6. See page 30 and
page 147 for details.
- Supports port forwarding for Internet access to individual cameras managed by the NVR.
(see page 99).
-
Supports camera rmware update for either single or batch camera update. See page100.
- Added more camera setting parameters:
* Day & Night.
* White balance & 3D noise reduction.
* Exposure.
* Focus.
* Privacy mask.
* Lens conguration.
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6 - User's Manual
The following are the limitations for web access using the non-IE browsers:
1. Playback: fast forward, back forward, next frame buttons are not available.
2. Snapshot and Auto screen ratio not available on Safari.
3. Web browsers supported:
- Chrome v68.0.3440 and later ocial version
- Firefox v61.02 and later ocial version
4. OSes supported
- Windows
■ Windows 7, 64 bit
■ Windows 10
5. Minimum PC hardware requirements
1. CPU: Intel i5 4th generation and higher
2. RAM: 4GB and higher
NOTE:
- Supports Trend Micro event search.
1. The NVR is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
NOTE:
Use the NVR only with a DC power supply that is UL listed, and limited power source (LPS)
certied. The power supply should bear the UL listed and LPS marks. The power supply should
also meet any safety and compliance requirements for the country of use.
1. La NVR ne doit être raccordée qu’à des réseaux PoE, sans routage vers des installations
extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL, avec
une sortie PoE.
REMARQUE :
n’utilisez la NVR qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec une
alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de sécurité et
de conformité relatives au pays d’utilisation.
NOTE:
VIVOTEK - Built with Reliability
User's Manual - 7
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitate an installation, function, or
process.
WARNING! or IMPORTANT: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the
Network Camera is installed; then carefully read and follow the instructions in the Installation
chapter to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the
URL Commands of the Network Camera section serves as a helpful reference to customizing
existing homepages or integrating with the current web server.
Package Contents
■ ND9322P-v2 or ND9424P-v2
■ Power cord
■ Quick Installation Guide
■ Mouse
■ Screws
The operating system and management software are installed on a ash memory mounted on
the main board. Except for running the plug-ins for the onscreen control on a web console, there
is no need to install software.
NOTE:
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8 - User's Manual
Chapter One Hardware Installation and Initial
Conguration
Introducing the Network Video Recorder
VIVOTEK’s ND9322P-v2 and ND9424P-v2 are the H.265 Linux-based standalone NVRs with
embedded PoE. Equipped for up to 8-CH/16-CH network cameras, the NVRs support 8x or 16x
802.3 at/af PoE ports. Both also display the PoE power information, providing for a more conve-
nient and smarter installation.
The NVR also supports remote and mobile access via VIVOCloud and iViewer apps for both
iOS and Android handheld devices. The VIVOCloud app provides instant push notification and
direct video playback functions when triggered by an alarm notification, providing users with a
flexible and intelligent NVR for seamless use in small to medium sized video surveillance appli-
cations.
With H.265 compression technology and embedded with 2 HDD’s providing up to 16TB of stor-
age space, the NVR offers greater than 30% more recording capacity than H.264 systems. This
advancement provides users with more storage space for longer durations of video recording.
In addition, the RAID 0/1 configurations provide further data security in the rare event of a hard
drive failure.
For high-quality and detailed images, the NVR supports a maximum network camera resolution
of 4K,12-Megapixels. To intelligently manage bandwidth while maintaining this high-quality, the
“Auto Adaptive Stream” function will adjust the display resolution automatically for each differ-
ent layout type. Furthermore, the NVR supports VIVOTEK’s fisheye network camera “Fisheye
Dewarp” function, which provides multiple de-warping modes in live view and playback, ensur-
ing the correct angle of video view and detailed information for flexible usage. Lastly, to quickly
and intuitively find any target event, the NVR is equipped with the “Story-Board Search” func-
tion, which provides a glimpse of past recordings over an intuitive timeline.
The NVR supports HDMI and VGA local video output, so users can control the GUI OSD inter-
face via mouse & keyboard, eliminating the need for a separate PC to search video or playback
from the NVR. Additionally, the intuitive and friendly VIVOTEK GUI design gives users a smooth-
er control experience.
Special Features
● Runs on embedded Linux
● 1 x HDMI and 1 x VGA for local display
● 2 x HDD bay
● 1 x Gigabit RJ45 Ethernet port for uplink;
● 2 x USB Ports (1 USB 2.0 in front and 1 USB 3.0 in Back)
● Size: 360 mm (W) x 311 mm (D) x 44 mm (H). Weight: 3.16kg (w/o HDD).
● 8- or 16-CH Live View & 4-CH Synchronous Playback (web console)
● H.265 / H.264 / MJPEG
● Supports RAID0 and RAID1 volume configuration.
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User's Manual - 9
Safety
Connect the system to an earthed main power outlet.
Never open the housing of the power supply unit.
Install and operate the system only in a dry, weather-proof location.
Observe the following safety factors:
•
Is there visible damage to the system or power cord?
•
Is the system operating correctly?
•
Has the system been exposed to rain or moisture?
•
Has the system been in a long storage under harsh conditions or exposed to
unconforming stress?
The relevant electrical engineering regulations must be complied with at all times during
installation.
Ensure that all maintenance and repair work is handled by qualified personnel such as
electrical engineers or network specialists.
Read this manual before installing or operating the system. The documentation contains
important safety instructions about permitted uses.
The rated AC input is: 100-240V~ 3.5A, 60-50Hz; the max. consumption: 170W (ND9322P),
250W (ND9424P).
If a fault occurs, disconnect the power cord from the power supply.
Do not install the system close to heaters or other heat sources. Avoid locations with direct
sunlight.
All ventilation openings must not be blocked.
Use only the cables shipped with system or use appropriate cables that can withstand elec-
tromagnetic interference.
● PTZ Support
● Snapshot / Export Media
● Digital zoom Video Control
● VIVOCloud for effortless access from cell phones using a QR code
● Terminal block pins for DI/DO connection.
● Configuration Backup / Restore
● Compatible with VIVOTEK VAST Central Management Software*
● Integration with VIVOTEK Network Cameras
● VIVOTEK iViewer Support (iOS/Android cellphone/hand-held devices)
*The VIVOTEK VAST Central Management Software is not included in the package.
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10 - User's Manual
Chassis Dimensions
366
46
320.3
Physical Description
Front View
4
1
2
3
1 Network uplink status/activity LED
2 System status LED
3 System power status
4 USB 2.0 port
1
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User's Manual - 11
Rear View
9
1
3
4
5
8
10
2
6
7
1 PoE ports # 1 to #16 (ND9424P) 6 Audio OUT
2 RJ45 port - GbE uplink 7 VGA
3 HDMI 8 DI/DO terminal block
4 USB 3.0 port 9 Reset button
5 Audio IN 10 Power socket (110/240V AC), w/ a power
button
IMPORTANT:
It is important to leave a clearance of 25cm behind the chassis. The clearance is required to
ensure an adequate airow through the chassis to ventilate heat.
25cm
To ensure normal operation, maintain ambient airow. Do not block the airow around chassis
such as placing the system in a closed cabinet.
NOTE:
You can also use the Reset button to restore system defaults. Press and hold down the button
for longer than 5 seconds. The system should start restoring defaults.
IMPORTANT:
The total power budget for the ND9322P’s 8 PoE ports is 120W.
The total power budget for the ND9424P’s 16 PoE ports is
200W. Every 8 ports (#1 ~ #8 or #9 ~
#16) provides 100W.
Please ensure the camera PD specication meet the NVR PSE power supply specication be-
fore installation.
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12 - User's Manual
SATA hard disk(s) are user-supplied. The network video recorder can readily accommodate
most of the o-the-shelf SATA hard drives.
Hardware Installation
2
2. Use a screwdriver to loosen the retention screws on the sides and the back of the chassis.
Slide the top cover back, and then remove the top cover.
1. Attach 4 foot pads to the bottom of the enclosure.
2. Secure the HDD brackets to the hard drives.
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User's Manual - 13
2. Secure the HDD brackets to the hard drives.
4. Connect the SATA power and SATA data cables to the hard disk drives.
SATA power SATA data
3. Connect SATA data and power cables to the main board.
SATA1
SATA2
J3
SATA Data x2
SATA Power x1
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14 - User's Manual
SATA1
SATA2
J3
5. Install hard drives to the chassis. Note that the screws pass through the bottom of the chas-
sis and secure the hard drives using the mounting holes at the bottom of hard drives. When
installing hard drives, their label side should be facing up, and the connector side facing the
inside of the chassis.
When securing screws to the hard drives, do not complete-
ly fasten the screws. Fasten the screws half way and insert
the screw heads into the key slot holes. When they are in
place, fasten the screws from the bottom of the chassis.
VIVOTEK - Built with Reliability
User's Manual - 15
7. When done, install the top cover.
6. Secure the hard disks to the mounting positions in the chassis with its label side facing up,
and the connectors facing the inside of the chassis. The sample drawing below shows the
positions.
SATA1
SATA2
J3
SATA1
H.D.D.
SATA2
H.D.D.
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16 - User's Manual
Rack-mounting (Optional, and the rack-mount brackets are separately
purchased)
If you need to install the NVR system into a rack cabinet,
1. Secure the brackets to the sides of the chassis by driving 3 included screws.
If you have either a round-holed or square-holed rack, install cage nuts or clip nuts to the
desired positions on the rack posts.
The instructions below are based on the installation to a 4-post equipment rack.
The slide rails apply to rack cabinet of a depth of 700 to 900mm. With 2 hard drives, the
chassis can weigh up to 4kg.
IMPORTANT:
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User's Manual - 17
2. Secure the chassis to rack posts using 2 M6 screws on each side.
M6
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18 - User's Manual
Interface Connections
1. Connect to a monitor using an HDMI cable. VGA is also supported.
2. Connect CAT5e or better-quality Ethernet cable to the GbE Ethernet ports.
3. Connect USB devices such as, mouse, keyboard, USB optical drive, or USB thumb drive (for-
matted in FAT format), joystick, or UPS.
4. Connect external devices, such as sensors, relays, or alarms to the terminal block.
5. Connect the system to the power mains.
3
Camera 01
Camera 02
Camera 03
Camera 04
Camera 06
Camera 05
Camera 07
Camera 08
Camera 09
AC100~240V
50/60Hz
LAN
USB 3.0
LAN/WAN
#1 ~ 8 or 16
PoE
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User's Manual - 19
1. Although the system supports MAC Binding, the system should be able to detect VIVOTEK's
cameras within the network regardless of the presence of a DHCP server. Ideally, cameras
and the NVR should reside in the same subnet. If a camera's IP is changed for some reasons,
the system should be able to detect its new IP.
2. Note on external storage enclosure via the USB 3.0 interface:
NOTE:
2-1. If external USB 3.0 storage is attached, a max. volume size of 16TB is supported. The
NVR supports the connection to a USB3.0 storage with a maximum of 5 disk drives. The
minimum storage size in the external storage is 64GB.
2-2. The external storage must be powered on rst before the NVR.
2-3. Hot-swapping is not supported. If the external storage is disconnected, recording will be
continued using the NVR's internal disk drives.
2-4. The storage conguration on the external storage is separately congured, e.g., RAID
conguration. The RAID volume on the external storage appears to the NVR as a single
large disk drive, and you should create a volume from it from the Storage conguration
page.
2-5. If the disk drives in the external storage are not congured into the NVR's storage
volumes, you can use them as the external backup devices. To do so, you should format
disk drives in the external storage in the FAT32 or NTFS format, and export the recorded
video on NVR to these disk drives.
2-6. Limitations:
• When you are exporting video to the disk drives in an external storage, you cannot
select the other disk drives to create a new volume.
• If the disk drives or volumes in the external storage is smaller than 1TB, you cannot
congure them as volumes for the NVR.
• The connection interface to external storage must comply with the USB 3.0
specications.
2-7. The RAID or volume conguration in the NVR does not extend to include devices in the
external storage.
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Terminal Block Connections
The terminal block pinouts is shown as follows:
The relay pins default status is set to Normally Open. Connect your relay or external devices’
signal wires to the system, the system will automatically detect the current signal status. You
can then trigger the external devices using the DI/DO panel on the live view.
You can also congure the system alarm setting for the system to automatically trigger a relay
pin on the occurrence of system events. See Alarm settings on page 102.
ssss
Normally Open
pin
Common pin
Normally Closed
pin
Coil
1 Relay_NO
2 Relay_COM
3 DI1
4 DI2
5 DI3
6 DI4
7 GND
8 GND
The GND are common ground for the DIs.
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User's Manual - 21
If you connect the NVR to a PoE port of the AW-FED series PoE switch, make sure you turn o
the PoE output on that specic port using the onboard DIP switch. Otherwise, the high power
output can damage the LAN port on NVR.
WARNING:
ON
1 2 3 4
5
6 7 8
PoE cameras
NVR
AW-FED PoE switch
PoE ON/OFF switch
Limitations on text entry length:
* User account: 64 alpha-numeric characters
* Account password: 64 alpha-numeric characters
* Path name: 256 alpha-numeric characters
* Supports all printable ASCII (0x21-0x7E) characters and space (ox20) for password.
!"#$%&\'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijkl
mnopqrstuvwxyz{|}~
* IP domain name: host.xxx.yyy.zzz - 63 bytes; total: 253 bytes
* Email account: local@domain_name_part - local -63bytes
domain_name_part - 253 bytes.
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Initial Conguration - via a Local Console
4
Follow the onscreen messages to complete the initial conguration:
1. Select the UI language, Time zone, and current date and time. Click on the Continue button
to proceed. Make sure you enter the correct date and time.
A local console requires the following:
1. A monitor is connected via an HDMI or VGA cable.
2. A mouse and/or a keyboard are connected to the system.
3. It is presumed that the system has not been congured yet.
Except in the initial setup, changing system time can produce disruptions to the existing
recordings. Turning the current system time back to a time when video recording was taking
place can generate duplicate les. And those les may not be playable.
IMPORTANT:
2. The system will then start to scan the local subnet for connected cameras.
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User's Manual - 23
3. All cameras detected on the network will be automatically selected. If necessary, deselect the
cameras you want to exclude from the conguration. Click Continue to proceed.
1. The maximum decoding bandwidth is
H.265
3840x2160@30fps 1 CH
1920x1080@120fps 4 CH
H.264
3840x2160@30fps 1 CH
1920x1080@120fps 4 CH
Recording throughput:
128Mbps (ND9322P-v2 / ND9424P-v2)
Note that when accessed over the network, the total streaming throughput is 24Mbps.
Pre-recording: 5 seconds (max. 10)
Post-recording: 20 seconds (max. 300)
When cameras are recruited into the conguration, their stream 1 is used as the recording
stream.
The resolution and fps (frame rate per second) of stream 1 may vary depending on the
specications of dierent cameras.
2. If there are less than 8 or 16 cameras, the Auto Setup will automatically move to the next
conguration step.
NOTE:
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24 - User's Manual
If the need should arise, you can manuallly enter an IPv6 address to recruit a camera.
Note that currently you can not search a camera with an IPv6 address in the device search
panel.
NOTE:
Note the following when using IPv6 addresses:
1. Abbreviation is supported, e.g., :: for 0000:0000.
2. If illegal characters are entered, conict warning messages will display.
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User's Manual - 25
4. The system will automatically create volumes from the installed disk drives. The process will
take several minutes. Hard disks will be congured into single-disk volumes. You can delete
these volumes and then create RAID volumes in the Settings > Storage page.
5. An optional utility, VIVOCloud, is available through the Apple and Android App Stores. The
VIVOCloud works with a server hosted by VIVOTEK for bridging and tunneling video requests
between client devices and network cameras/CMS/NVR. The utility simplies and facilitates
network conguration for access across the Internet.
The prerequisites for using the VIVOCloud are as follows:
1. Download and install the VIVOCloud utility to your cell phone.
2. Both the NVR and your cell phone have access to the Internet.
With this utility, you do not need to congure IP port forwarding on router or set up a DDNS
address for the NVR. You do not even need to know the IP address of the NVR. The
VIVOCloud utility automatically manages the network parameters required for making the
connection. The VIVOCloud comes with viewing and playback interfaces very similar to those
in the iViewer utility.
To connect the NVR from a cell phone using the VIVOCloud:
5-1. Click on the VIVOCloud button on the wizard.
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5-2. The QR code will be generated.
5-3. Open the QR code utility from your cell phone. If you already registered an account, tap
LOG IN. If not, tap SIGN UP to register an account from a VIVOTEK server.
User
5-4. You can be defaulted to the Live view page. Tap the Add button below to add devices.
The NVR also supports the VIVOCloud Retail app.
Please refer to the VIVOCloud Retail app User
Guide for details.
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5-5. Tap the ADD DEVICES MANUALLY button.
5-6. You can then point your cell phone lens at the NVR screen (Step 5-3.) and use the
SCAN QR CODES function to establish the connection. You may also manually enter
the device ID.
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6. Click the Done button.
5-7. The process will take several seconds to complete.
5-8. The NVR and the cameras under it will be ready for access.
7. Read the Trend Micro IoT Security Service licencse statement. Click the Accept button when
done.
The LiveClient screen will display, and, by default, the recording from the selected cameras
will immediately take place.
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LED Indicators
Name Behavior Denitions
1. NET LED 1 Blinking
Orange Data is being transmitted or received.
2 OFF The Ethernet uplink is disconnected.
2. Status LED 1 Constant Green System ready.
2 Blinking Green
every 1 second
Updating rmware or device pack.
3 Constant Red 1. S.M.A.R.T.-related disk errors,
2. A congured H.D.D. is missing,
3. H.D.D. is full. Buzzer will also be sounded. When
buzzer is turned o, LED will return normal.
3. Power LED 1 Solid
Green The NVR is powered on.
2 OFF The NVR is powered o.
5
1
2
3
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To power up and power down,
On the initial conguration:
1. Connect the power cord between the system and power outlet.
2. Turn on the system using the power button on the back of chassis.
After the initial connection,
Use the power down button on the lower right corner of the Settings page. The system
should start ushing the cached contents in system memory and gracefully shut down. You
should then ip the power switch button on the back of chassis to completely shut down the
system.
Press the Reset button for longer than 5 seconds can restore system defaults.
Power Up and Power Down
1. No storage system is completely fail-safe. Damage to data might occur due to le system
corruption, operating system malfunction, virus infection, HDD component failures, and so on.
Therefore, it is highly recommended to regularly back up your data, and VIVOTEK disclaims
responsibilities of data loss or recovery.
2. Always power o the system using the power button on the back of chassis. The system is
powered o when you observe that all LEDs go o. Do not disconnect the power cord while
the system is still operating. Doing so will result in data inconsistencies. The normal power-o
procedure allows cached data to be written to disks.
If system buzzer is sounded, move your mouse cursor to reveal the main screen portal, and
then click on the Stop buzzer button.
Serious system faults, such as a missing volume, can trigger the system buzzer. Verify the
cause of system fault and turn o the buzzer.
NOTE:
WARNING:
6
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Section One
Management over a
Local Console
Chapter Two
Introduction to the Local Console Interface
Camera 01
Camera 02
Camera 03
Camera 04
Camera 06
Camera 05
Camera 07
Camera 08
Camera 09
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By default, a live view appears on an HDMI monitor. The interface architecture of the local
console is illustrated as follows:
LiveView Main screen
Main control portals
Search recording clip
DI/DO
Layout
Settings
Time Search panel
POS search
Camera
Alarm
Management
Recording
Media
Image
Motion detection
PTZ settings
Alarm
Email
System
Information
Maintenance
Display
UPS
Logs
User
Storage
Network
IP
DDNS
Services
Overview (camera connection & storage)
Stop buzzer
Play recording clip
Digital zoom
PTZ
DI/DO
Snapshot | Manual
recording
Deselect camera
Config. portal
Camera portal
Information
Audio
Export recordings
VIVOCloud service
Virtual keypad
POS
Storage
Scheduled backup
Storyboard
Alarm search
POS
TrendMicro IoT Security
service
Smart search II
Smart VCA event search
Smart search II
User
Login / Logout
When a view cell is selected.
Due to the limitation of system resources, the sheye dewarp (1R, 1P, 1O3R, 1O8R modes) can
only take place on one view cell, for one sheye camera.
IMPORTANT:
After you nish conguring using a Camera portal, click again on the camera view cell to reveal
the main control portals.
For the Export recordings function, refer to page 73.
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2-1. How to Begin
1. How to access the Conguration Portal?
Make sure a mouse is attached to your NVR. Move your mouse cursor, and the Conguration
Portal will appear on screen. For all the congurable options available through this portal,
please refer to Chapter 3 on page 46.
2. How to access the Camera Portal?
Single click to select a view cell, the Camera Portal will appear. The system automatically
detects the characteristics of an individual camera when you select a view cell.
This portal appears with a camera that supports mechanical PTZ.
This portal appears with a camera that does not support mechanical PTZ.
You can also hide these portal toolbar. Right-click on the LiveView screen to
display the option.
Here are some operation steps using the tool bar:
1. Single-click to select a view cell and bring out the tool bar.
2. Double-click to expand a view cell to the full view.
3. Double-click again to shrink the view cell to the original size.
Tips:
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Pan/Tilt
controller
Zoom
controller
Preset
points
Move
speed config
Home
posion
Focus far
Focus near
Patrol button
PTZ control panel for ordinary PTZ type
PTZ control panel for joystick type PTZ
3. How to retrieve and access recorded videos?
3-1. One is to access the video clips taken within 2 hours. Left-click to select a view cell, and
then click on the Recording clips button.
Select a time value by a single click. You will be prompted for User
name and Password, enter admin and admin (the default user name
and password), and then click Login.
PTZ presets: If your PTZ cameras have preset locations, click on the button to unfold the preset
menu. Click on any of the preset locations to move to the area of your interest.
Pan/Tilt controller: Pull the inner circle to the direction you prefer. Release the mouse button to
stop moving.
Zoom controller: The zoom controller buttons only apply to cameras that come with an optical
zoom module, such as a speed dome camera.
Focus controller: The focus controller buttons apply to cameras that come with focus control
over its lens module, such as a speed dome camera.
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The Playback window will prompt, and a playback begins from the point in time you selected,
e.g., 30 seconds ago. This function allows you to quickly review what has just happened.
3-2. Another way to access past videos is to open the Search recording clips window. Move
your mouse cursor to display the Conguration Portal (without selecting any view cell).
Click on the Search recording clips button. Please refer to page 47 for more information
about the search functions.
You will be prompted for User name and Password, enter admin
and admin (the default user name and password) and click Login.
It is highly recommended to change the password after you log in.
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4. How to recieve system alarm?
Please refer to page 102 for how to congure system alarm triggers. When the alarm is
triggered, e.g., by digital inputs or motion detection, an alarm message will prompt on the
screen.
Use the > arrow button to browse through the alarm messages.
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If the alarm is congured with video recording as the responding action, you can click on the
alarm entry. The Playback window will appear, allowing an instant playback of the alarm-related
footage. You will enter the "Search alarm results" page even if the alarm does not trigger a
recording action.
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5. Why live view is unavailable?
The default live view receives a camera's stream #1. If a camera's stream #1 is congured using
MPEG-4 as the video codec, the following message will prompt.
You can go to the Settings > Camera > Media > Video window to congure the video codec of
stream #1 into H.264 or H.265.
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6. How do I move to another layout page?
Move your cursor to the right hand side of your screen. The page turner buttons will appear as
shown below.
For example, if you have 8 cameras placed on 2 2x2 layout pages, use these buttons to visit
dierent pages.
7. Why the onscreen tool bars disappear after some time?
The system comes with idle modes. Below are the applicable conditions:
1. Live view: if no management activities occur for 5 seconds, the tool bars disappear from
screen. When in the idle mode, mouse cursor and tool bars will disappear. Moving the mouse
cursor will re-activate the screen.
2. Settings page: If left unattended for 10 minutes, system will automatically log out. The
system will prompt for user credentials if a user tries to access the Settings page again.
3. Search recording clips window: If currently there is a video playback, the system will not
enter the idle mode.
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2-2. Operation on Camera View Cell
Once you selected a camera, click on the PTZ button on a camera portal.
2-2-1. PTZ Panel
List of preset positions
Focus far
Focus near
Starts patrol
Home
Zoom out
Zoom in
The PTZ panel will prompt. Below are the description of its functions:
1. PTZ control: Click and drag the nudget in the center towards the direction you wish
to move to.
2. Focus: Click on the Focus near and Focus far buttons to adjust camera focus.
3. Home: Click to move the camera lens towards the default home position.
4. Zoom: Use the Zoom in and Zoom out buttons to adjust the camera's zoom ratio.
5. Presets: If you congured preset positions, a list of preset positions will appear.
6. Patrol: If you congured preset positions into a patrolling tour, click on this button
and the camera will proceed with patrolling through preset points.
Note that on a speed dome camera, the farther you pull the nudget away from the
center, the faster the lens moves. This works like speed control.
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List of preset positions
Focus far
Focus near
Starts patrol
Zoom out
Zoom in
Speed selector
1. PTZ control: Click on the arrow buttons to move towards the direction you wish to
move to.
2. Focus: Click on the Focus near and Focus far buttons to adjust camera focus.
3. Zoom: Use the Zoom in and Zoom out buttons to adjust the camera's zoom ratio.
4. Presets: If you congured preset positions, a list of preset positions will appear.
5. Speed: Adjusts the speed when moving across the eld of view.
6. Patrol: If you congured preset positions into a patrolling tour, click on this button
and the camera will proceed with patrolling through the preset points.
Below is the PTZ panel that appears with ordinary PTZ cameras.
This portal appears with a sheye camera. Since it is for the sheye camera,
the PiP and PTZ buttons will then be disabled.
Due to the limitation of system resources, the sheye dewarp (1R & 1P) can
only take place on one view cell, for one sheye camera.
IMPORTANT:
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Joystick support
The joystick related operations are listed below:
1. Pan: Continuous move is supported. (joystick X-axis movement)
2. Tilt: Continuous move is supported. (joystick Y-axis movement)
3. Zoom: Continuous move is supported. To zoom in, move joystick Z-axis clockwise (or use
button #2). To zoom out, move joystick Z-axis counter-clockwise (or use button #3)
4. Home: joystick button #1.
5. Auto Pan: joystick button #5.
6. Patrol: joystick button #7. Preset positions must be pre-congured for the camera.
7. Stop: Stops auto pan or patrol. Joystick button #6.
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2-2-2. Digital zoom Panel
Digital zoom is a function that provides digital zoom into a live video. Be sure you
place your mouse cursor inside the Global view window for the zoom function to take
eect.
When activated, a Global view window will appear at the lower right of the view cell
as shown below. You can display only a portion of the complete video frame as an
area of your interest. Using a click and drag on the ROI window, you can instantly
move to other areas within the video frame. Use the zoom ratio pull bar at the bottom
to change the zoom ratio. You may also move the ROI around by click and drags.
Global view
Zoom In Zoom Out
160%
ROI
Shrink/
Expand
Note that not every camera supports the PiP function.
Please refer to page 164 for the description of sheye display modes. The working theory on
sheye modes is identical for use on both local and web consoles. The sheye mount type
setting is found in the Settings window.
NOTE:
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2-2-3. Play Recording Clips Panel
The Play Recording Clips function provides a shortcut to the latest recordings
on the system. You can select 30 secs, 1 min, 3 mins, 10 mins, and 60 mins
for an immediate playback.
For security reasons, using this function requires users to enter his/her
credentials.
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The Playback window will prompt, and a playback begins from the point in time you selected,
e.g., 30 seconds ago. This function allows you to quickly review what has just happened.
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2-2-4. DI/DO
The DI/DO panel provides a glimpse of all DI and DO signal
statuses from the connected cameras. You can manually trigger a
digital output by clicking on its indicators.
When a digital input is triggered, its status will also be indicated on
the panel.
Please note that DO is triggered by one click. You should then
click again to disable the DO. Otherwise, the DO signal will be
continuously triggered. As the result, if the DO is congured as an
alarm trigger, many alarm messages will be generated.
WARNING:
2-2-5. Others
1. Snapshot : is used to take a snapshot from the camera currently selected. Note that this
function only saves the snapshot (in JPEG) to a USB thumb drive.
The USB thumb drive has to be one that is formatted in FAT format.
2. Manual Recording
: Press the button to start a manual recording from a selected camera.
Click again to stop the recording.
3. Return button
: Click to return to the LiveView window.
IMPPORTANT:
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2-2-6. Right-click Commands
Left-click to select a camera. Right-click to display the selection menu.
1. Camera information: Click to display camera name, resolution, codec, or frame rate on the
view cell. The information will display on the upper left corner of a view cell.
2. Disable live streaming: Choose to display snapshots on the screen instead. The snapshots
are regularly replaced.
3. Fit screen with ratio: The NVR server automatically optimizes the display of camera view
cells. However, you can still select this option to display the camera's original aspect ratio: for
example, the original video feed can be 4:3. Without the t screen, every camera's image will
be expanded to ll the view cell.
4. Show tool bar: You can hide the tool bars by deselecting this option.
5. Pin status bar: If selected, the status bar will constantly display on screen.
6. Log in/Log out: Log in to enable system conguration.
A time tab is displayed at the lower center of the screen. You can move your cursor to the lower
center to display the time tab and the alarm panel.
For the 3D counting cameras, right-click on its view cell to display the counting rule option. You
can enable the display of counting lines, and the bounding boxes for detected objects. The
counting results are acquired through the VIVOCloud utility.
Note that the NVR supports the
connection of up to 4 counting cameras.
The VCA rule displays only on the 2x2
layout.
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Chapter Three
Conguation Using the Local Console
The Main Control Portal
3-1. Layout
By default, 5 typical layouts are provided for the user. They include: 1x1, 2x2,
3V, 3x3, 4x4, 1P+3, 1M+5, 1P+6, 2P+3, and 1M+12 (ND9424P). 1x1, 3V, 2x2,
3x3, 1P+3, 2P+3,1M+5, 1P+6 (ND9322P). If you select the single view layout,
the rotation button
will appear. Click the rotation button below to let the
system swap the display of dierent cameras by every 10 seconds. The rotation
speed is congurable via Settings > System > Display.
Move your mouse cursor across the screen to display the portal.
3-2. DI/DO
Click on the DI/DO button to display the full list of all DI and DO
signals (whether they are connected or not) from all cameras in the
conguration. If a digital input signal is triggered, e.g., the DI-4 on the
left, its indicator will turn solid white.
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3-3. Search recording clips
Click the button to start searching for recorded clips. A conrm box will
prompt. Enter User name and Password to proceed.
The search and calendar view will appear. Select a day on the calendar to select the
date when the recordings of your interest took place (the days with recorded clips will be
highlighted in blue and green).
Double-click on a day to begin playback and search.
The date highlighted in green indicates today, and the green indicator does not
necessarily mean that there are recorded videos today.
3-3-1. Basic Search
Use the layout button
to adjust view cell arangement on screen. You can retrieve the
recorded videos from a max. of 4 cameras at the same time.
Once you select to playback multiple cameras, the playback window will automatically
turns into the 2x2 layout. Up to 4 cameras' recording can be played back simultaneously.
This enables the synchronized playback of video produced by multiple cameras. Users do
not need to switch from one camera to another when searching for forensic evidences.
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The timeline bar enables quick skimming through the recording. Its functions are
described as follows:
Buttons Description
Time scale selector. Use the buttons to select the span of time displayed on
the tool bar.
Audio volume tuner.
Plays back from 10 seconds ago.
Previous frame. (I-frame only)
Next frame. (I-frame only) After you paused a playback, use this button to
browse video frame by frame.
Play backwards.
Play. This button is available after you paused a playback.
Pause.
Each click on it speeds down by 1/2. The slowest speed is 1/16.
Each click on it speeds up by 2x. The fastest speed is 16 times.
The current playback status is indicated on the screen.
This button appears when you select to playback a sheye camera's
recording. This avails the selection of dewarp modes usable during the
playback.
Digital zoom. This applies when a camera is displaying the full of its eld of
view. You can use the Digital zoom function to zoom in on the eld of view.
Export clips. Use this function to select a span of time you want to export to
other medias.
By default, the playback starts from the beginning of a day's recording. While playing the
recorded video, click on the timeline to replay a point in time in the video.
Current time
indicator
Span of existing
recording
Timeline scale
Control buttons
Functional buttons
Snapshot. Takes a snapshot of the current FOV. The Snapshot button has
been moved to the right-hand side of each view cell.
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The sheye dewarp modes can be selected during a playback: e.g., 1R,
1P, 1O3R, or 1O8R.
When playing the video recorded by a sheye camera, the sheye display options will be
available on screen. You can click to select the 1O, 1P (Panoramic), 1R (Regional), or 1O3R (1
Original and 3 Regional), or 1O8R modes. If 1P, 1R, 1O3R, or 1O8R mode is selected, you can
exert the mouse control on screen, such as swiping the view, or hold down the mouse button
and swipe the eld of view.
Please refer to the User Manuals that came with sheye cameras, or page 164 for description of
sheye display modes.
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Note that to export a video segment from the playback timeline,
1. Click on the Export button ,
2. Insert a USB drive formatted in the FAT format.
3. Select the "From time" by clicking on the timeline. You can also manually enter the
"From time" and the "To time."
4. Click on the "From time" tab using a single click.
5. Repeat steps 3 and 4 to congure the To time.
6. Click on the Export button.
1
2
The export process is indicated on the right. Depending on the length of footage to be
exported, this process can take minutes.
When completed, a message will display on screen.
The default for export is 5 minutes before and 5 minutes after the point in time that is
currently selected.
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3-3-2. Alarm Search
Click on the Alarm search button
on the upper left of the screen to enter the Alarm Search
panel.
You can specify the search criteria by selecting the devices to be involved in the Alarm search.
1. Camera list.
2. The From and To time.
3. Pre-congured alarms, such as those associated with camera DI, motion detection, or VCA
analytics triggers, etc.
4. Trigger: DI, DO, tampering detection, disk failure, cyber security events, and VCA video
analytics events.
Use the combinations of these parameters to sort through the alarms.
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You can then specify the start time and end time to congure a span of time to be searched.
You can also determine what alarms will be included in the search.
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You can select what types of triggers were associated with the recordings you want to nd.
When done with the selection, click on the Search button. In the sample screen below, a list of
alarms is displayed, and you can click on any of them to replay the moment when the alarm was
triggered. The alarm-related recording will typically include a length of 5 seconds of pre-alarm
and 20 seconds of post-alarm footage.
When the Search window is left unattended for 10 minutes, the NVR will return to the live view
display. To enter the Search window, you will have to enter the user credentials again.
NOTE:
Up to 200 search result entries will appear. If more
than 200 entries have been found, click on the New
results button on the last entry page.
If two cameras participate in the recording of an
alarm-related event, the footage of one camera will
be played rst, and then that of the other.
If a user's operation takes place (pause, rewind,
etc.) during the playback, the system will stop the
consecutive playback of multiple alarm footages.
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When the Search window is left unattended for 10 minutes, the NVR will return to the live view
display. To enter the Search window, you will have to enter the user credentials again.
NOTE:
Use the page up and page down buttons to browse through the larm list. Use the continuous
playback button to let the system automatically play all alarm clips. The continuous play starts
from the rst alarm or from the alarm you currently clicked and selected. Click on the button
again to stop the continuous play.
For information about POS integration, please refer to page 142 POS conguration.
NOTE:
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3-3-3. POS Search
Search by POS transaction:
The NVR station can collect coordinated database information
from a POS machine. This function provides access to the video clips associated with the
sales records on the POS machine. Details of transaction can be listed on screen so that a
manager can see the live view when controversial events occur.
To search the POS-related recordings,
1. Select the connected POS machine, if there are multiple (via the Settings > POS conguration).
2. If you know the approximate time of occurrence (bill void, content adjusted, shortage of
products, and other frauds), use the calendar to select a time span.
3. Select a search contion, such as item name, subtotal, or the transaction number.
You can use the
>
,
<
, or
=
signs to specify the amount you are searching for. For example, key
in >100 for amounts larger than $100.
4. You can click the add button below to append more search conditions.
5. When done, click the search button.
* Note that when you need to search an item by its name, you can not enter Chinese on the
local console. You can install VAST 2 CMS software and search the Chinese item name.
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Playback
Displays
transaction data
6. You can click on any of the search results to display the transaction data or playback the
associated video.
7. You can export the related video if the need should arise. Make sure you select the "Include
POS transaction data" checkbox when exporting the video.
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8. Once exported, you should contact VIVOTEK's technical support for a custom-made
StandalonePlayer. Copy the standalone player to the same folder of your exported video. Use
it to playback the exported video.
9. The transaction details will display along with the exported video.
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Smart search II is available only for the newer line of cameras that come with Smart
Motion detection. Smart search II has the following benets:
1. Faster search: Metadata is saved with videos coming from cameras running Smart
Motion detection. With the help of the metadata, the search focuses on the eective
alerted vectors and the adverse effects, e.g., headlights causing dramatic contrast
or small animals passing through, have already been eliminated by the camera. The
search can be more rapidly completed.
2. People detection: The search can be conducted for human activities only. Activities
matching the silhouettes of human will be considered as eective results.
3. Polygon search: Users can create a polygon on the areas of their interest to begin
a search. Note that the Smart Motion detection conguration takes place on a web
console to individual cameras. It is not congurable on the NVR.
Note that the Smart Motion detection areas must have been congured on each camera
before the Smart search can take eect.
You can specify the time span, People detection, Sensitivity level, and time filter
parameters in a Smart Search II panel.
3-3-4. Smart Search II
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You can then click to open any clip of your interest. Each marked event clip will be
indicated by a lighter color on the time line. You may then select clips of your interest
and click the "Select clips to export" button. The associated clips can be exported to a
USB thumb drive.
The playback video window is located on the right. Click on the Expand/Shrink button
to watch the video in a full screen.
You can use the Esc button to leave the full screen. Click to select another thumbnail, or
use the < or > buttons to view the previous or successive clips.
Click the Search button to begin the search. Depending on the scale of the search (how
many cameras involved, and the span of recordings in search), the search should be
completed in a few minutes.
The search results will display as thumbnail images. To view each short video clip, click
on the thumbnail. You can also select to display the results in a list view.
There are two Smart search modes: Smart search II and Smart search I. The Smart search II applies to
the recordings of the cameras that come with Smart Motion, and other VCA capabilities. There are two
kinds of metadata polled from camera VCA packages:
1. Motion cell: Pixel-based information. The search results will include all moving objects in the scene.
2. Object information: Human-based information. If People detection is selected, only objects detected
as human will be displayed as the search results.
Please refer to VIVOTEK's website pages that are related to the Smart motion feature for the
supported cameras.
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Instead of the thumbnail view, you can also change the display of search results
using the list view.
Note that when exporting video clips, each clip is selected using a small checkbox
on the upper left corner of the thumbnail.
If you nd important events, use the Export function to mark the start and end points on
the timeline to export a video clip. By default, the export length varies depending on the
appearance of moving objects.
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3-3-5. Smart VCA event search
This search panel enables the search for the detection results from Smart VCA analytics
functions. They include:
* Line crossing detection
* Intrusion detection
* Loitering detection
* Face detection
* Missing objection detection
* Unattended object detection
* Crowd detection
The search function helps sorting through hours of videos, enabling you to quickly nd a person
or an event of your interest. This facilitates an eective search for a deployment across large
surveillance areas. VCA events are recorded along with video recordings.
The NVR automatically detects cameras that come with the video analytics functionality. Note
that the video analytics conguration should be separately congured on individual cameras;
such as drawing the detection zone and detection line for Line-crossing detection.
You may also refer to the following documentation for more information about video analytics:
1. Smart Motion Detection User Guide.
2. Smart VCA User Guide.
3. Smart 360 User Guide.
Out
In
Detected object
Tracking block /
Bounding box
Visual identifier
Detection line or
Detection zone.
On the live view, you can also see the analytics rules and the bounding boxes indicating the
detected objects while the analytics is taking place.
The event search takes eect when the
related cameras are currently recording
videos to the NVR.
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Intrusion Detection
VIVOTEK Intrusion Detection can be used to detect people entering or leaving a virtual
area in the camera eld of view.
Alerted zone
The applicable scenarios of this feature can be:
* Detects when a person enters a bank vault or school after the oce hours.
* Detects when a person leaves an emergency exit or re escape, or any place that is
normally forbidden from access.
Line Crossing Detection
The Line Crossing detection detects one or multiple persons crossing a virtual trip-wire. The
trac direction can be assigned on screen for persons passing the line in one specic direction
or in both directions.
Out
In
Detection line
The applicable scenarios of this feature can be:
* Detects someone who enters a drive way, entrance, or exit through the virtual line.
* Detects and triggers an alarm in a predetermined direction.
* The detection line can be used as a fence boundary to know if someone has crossed the
articulated line around a perimeter.
Below are the short introductions to these analytics functions:
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Loitering Detection
The Loitering detection can be used to detect a person of a group of people lingering in an area
for longer than a preset time threshold.
ATM
The applicable scenarios of this feature can be:
* Detects when a pserson is loitering at a walk-up of ATM lane.
* Detects when a person is loitering in a high-theft area of a store, or to prevent vandalism and
break-ins.
* Detects when a person is loitering in an area that is normally not an access for visitors.
Missing Object Detection
The Missing Object detection can be used to detect the removal of a predened asset from a
surveillance scene.
The applicable scenarios of this feature can be:
* In a campus setting, the Missing Object feature can be used to monitor high-risk areas for
theft, such as the administrative oces, computer labs, or science laboratories.
* Detects when theft occurs in storage areas or warehouses. It is helpful when there are security
personnels monitoring the scene, yet their attention went down through time.
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Face Detection
Face detection detects the presence of human faces in the eld of view.
The applicable scenarios of this feature can be:
* By tagging the video frames which contain facial features, the administrator can later search
for the video clips with presence of these faces in a more ecient manner. Instead of
searching through hours of recordings, face detection can facilitate the process of forensic
search in recorded videos. Objects irrelevant to facial features will be ltered out.
Unattended Object Detection
The Unattended Object detection can be used to detect objects intentionally or unintentionally
left in scene.
The applicable scenarios of this feature can be:
* Detects objects placed in front of an emergency exit.
* Detects objects left on subway tracks, platform, on a bridge, or in a bank lobby.
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Crowd Detection
Crowd detection calculates the number of people in a specic area. When the number exceeds
a preset number, an event is triggered.
The applicable scenarios of this feature can be:
* Detects the congestion when the number of people in a region exceeds a preset number, e.g.,
10 in a waiting line. For example, at an airport, when too many passengers are waiting in line,
new checkpoints can be opened, and they can be directed to other checkpoints.
* To monitor a special area where at most one person is allowed inside. For example, one
person is normally allowed in the area in front of an ATM machine or a strictly guarded
entrance. Tailgating can occur if one uses his/her access card to open a gate while the other
sneaks in following behind.
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Select individual cameras or
all cameras
Select the span of
time you want to
sort through.
Select one or multiple
event types.
The Smart VCA search function can be accessed from the main portal using the Search button.
When you are at the search panel, click on the Smart VCA search tab.
1. Select the cameras that generate VCA events. Select at least one camera.
2. Congure the time span within which the events occurred. Use the pull-down menu to change
the From and To times.
3. Select the Event types, namely, the pre-congured VCA analytics rules. Note that the event
rules should have been properly congured on the individual cameras.
4. Click the Search button to begin the search. Depending on the scale of the search (how many
cameras involved, and the span of recordings in search), the search should be completed in a
few minutes.
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5. The search results will display as thumbnail images. To view each short video clip, click on
the thumbnail. The playback video window is located on the right. Click on the Expand/Shrink
button
to watch the video in a full screen.
You can use the Esc button to leave the full screen. Click to select another thumbnail, or use
the < or > buttons to view the previous or successive clips.
The default for the event recording setting is 5 seconds for pre-event, and 20 seconds for the
post-event recording. You may change the parameters if the need should arise.
You may then select clips of your interest and click the "Select clips to export" button. The
associated clips can be exported to a USB thumb drive.
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You may use the sort menus on the upper right to sort your search results. If using the "Sort
by event type" option, events of dierent types will be displayed in a sussessive order.
When exporting video clips, mouse over and select the small checkboxes on the thumbnails.
Single-click to select video clips. When the selection is done, click the Export button to
proceed.
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3-3-6. Storyboard
Camera selector
Time selector
Search button
Time span
Snapshots during the time
span
Fore- & backward
buttons
Click to enter a shorter time span
The Storyboard interface provides a glimpse of past recordings over a timeline. It looks and
operates like doing the lm editing after a lm was shot.
To enter the Storyboard window, click on the Storyboard shortcut on the upper-left of screen.
Below are the screen elements of the Storyboard window:
To search for a particular video footage, select the target cameras and the time of recording. On
the Storyboard, the timelines of up to two cameras can be displayed.
Click on the Search button .
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Mouse over the line of snapshots to display its time of recording. Click on a snapshot of your
interest. The time of recording is immediately displayed on top of it.
The detailed search is based on a narrow-down criteria. The search begins from a 24-hour time
span, and then moving in to a 4-hour, 1-hour, 10-minutes, and 2-minutes span. When the screen
displays a 24-hour span, each snapshot represents a 3-hour time span.
Each click on a snapshot brings you deeper into the timeline.
24 hour
4 hour
1 hour
10 mins
2 mins
Time span:
1 hour
22:00:00 22:07:30
22:22:30
22:30:00 22:37:30
Below is a sample screen showing the screen of a one-hour time span. Each
snapshot represents a point in time 7.5 minutes apart. Click on a snapshot of
your interest to get deeper into the timeline.
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If you nd yourself in the wrong segment on the timeline, use the buttons on the upper-right
of the screen to travel.
The denitions of these buttons depend on the time span of your current position. For
example, if you are in a 4-hour time span, the "Back to previous state button" will bring you
back to the 24-hour time span.
Back to
previous state
Previous
# hours/mins
Next
# hours/mins
The smallest time span is 2 minutes. And on the screen of 2-mins span, each snapshot
represents a 15 seconds video footage.
You can then click on the Play button
to playback the recorded footage.
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01-01 camera
2016.03.14
14:05:09
1x
The playback window will appear. Please refer to page 48 for the operation details.
To return to the Live View window, click on the Back to Search recording clips button
and
the Back to Liveview button
on the upper-left of the screen.
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3-4. Export recordings
The Export recordings button allows users to directly select a piece of recordings by a
specic camera, and export that to a USB thumb drive. Users can select one or multiple
cameras, select a period of time in which the recording took place, and then click
export.
The max. length of recording export is 24 hours.
To export recordings:
1. Attach a USB thumb drive formatted in FAT format to the NVR's USB port.
2. Select one or multiple cameras from the list.
2
3
4
5
3. Select the start time of the period of recording time.
4. Select the end time of the period of recoding time.
5. Click the Export button.
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6. The Export progress will be shown.
7. When the Export process is done, select to resume another export or go back to the live view.
Note that the Export process can take a long time if the time span of the selected video is very
long.
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3-5. Settings
Click the Settings button to start the camera and system settings window. A
conrm box will prompt. Enter User name and Password to proceed.
The system will default to the overview page displaying the camera connection and
storage statuses. An empty position will be left in blank, and a disconnected camera will
be indicated as
. The storage volume usage is displayed as the used and unused
spaces.
The Stop Buzzer, Reboot, and Power-down buttons are also available on this page.
There are critical conditions that can sound the system buzzer, such as a disk failure.
3-5-1. Settings - Overview
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On the camera Management page, you can congure the following:
1. Recruit or disband cameras.
2. Create a camera name.
3. Binding: Designate how a camera is recognized. The default is MAC
binding. The NVR recognizes a camera by its MAC address regardless of
IP changes. If set to IP binding, static IP setting is preferred. If IP changes
occur, the NVR may not be able to access the cameras.
4. Protocol: You can select ONVIF to recruit cameras made by other
manufacturers.
5. Assign User name and Password, or apply the credentials to all cameras in
your conguration.
6. Change the Network settings.
7. Change the cameras' positions on the layout screen.
3-5-2. Settings–Camera–Management
MAC
The Camera menu provides access to Management, Recording, Media, Image, Motion
detection, and PTZ settings pages.
For camera name, you can enter up to 64 alphabetic and numeric characters including
[0-9][a-z][A-Z][_][-][ ]. For user name and password, you can enter up to 64 alphabetic
and numeric characters including [0-9][a-z][A-Z][!][$][%][-][.][@][''][~].
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Note the following when using RTSP connections:
1. RTSP cameras do not support event recording in the Schedule settings.
2. RTSP cameras do not support FTP, Camera DO, and PTZ as the Alarm
action.
3. RTSP cameras do not support camera's related settings such as Network,
Video, Audio, and Display congurations.
4. RTSP cameras will be indicated by an RTSP tag in the device list.
5. RTSP cameras do not support Motion detection conguration.
6. RTSP cameras can not be selected as an alarm trigger.
For legacy cameras, the NVR supports RTSP connections since rmware
release revision 2.6.x.
To manually add a legacy camera,
1. Select an empty camera entry,
2. Click the Add button,
3. Select RTSP as the protocol.
4. The original rtsp address is: rtsp://<ip address>:<rtsp port>/<access name
for stream 1 to 3>. For example, when the access name for stream 1 is set
to live.sdp:
rtsp://192.168.5.151:554/live.sdp.
However, you only need to enter
IP address and "live.sdp" in the URL eld.
The system automatically lls in the other parameters.
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In Media > Stream managemeent page, the related Video, Audio, and stream
conguration for RTSP cameras can not be edited. The RSTP cameras will
be tagged.
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To recruit cameras:
1. Click on the Add button. A list of cameras in the same subnet will appear.
2. Click the Add button, the camera will be placed at an unoccupied position. You may
also expand the menu on the side of the Add button to select a position number.
3. When a camera is added, it should appear on the graphical placement below.
4. Click the Apply button after you added cameras.
5. You may click the page back button
to return to the previous window.
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To disband cameras:
1. Click on the Remove button. A list of cameras will appear.
2. The Remove button will turn yellow . Mouse over to the camera you want to
remove, and its entry will display the Remove message.
3. Click on the Remove message. The camera should then disappear from the camera
list. The recording from that camera will also be discontinued.
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Network
On the Network tabbed window, you can congure the network type, IP address, and the
connection ports for video streaming.
You can select DHCP as the method for cameras to acquire IP addresses, or you
can manually congure static IPs for a single or all cameras. Using static IPs is
recommended. Although the NVR can remember the MAC addresses of cameras, if
IPs are changed under the DHCP conguration, your NVR may still fail to connect the
cameras. Please consult your network administrator for details about network settings.
It is usually not necessary to change port numbers for the HTTP and RTSP ports unless
there is a conict in your network environment.
Wi-Fi
If wireless cameras are recruited by the NVR, its wireless connection details are shown
in here.
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Camera position
To change a camera's position on the Liveview layout, click and drag a camera to an
unpopulated position. Note that you cannot swap the positions of two cameras by
dragging a camera onto a position already populated by the other. Also, the camera
index number on the management list is not aected by the change of positions.
Click the Apply button for the conguration change to take eect. The position screen
displays the current layout on the Liveview screen.
1. Wi-Fi (SSID): Displays the AP (Access Point) this camera is connected to.
2. Security mode: Displays the security mode used for the security encryption.
3. Encryption: Displays the encryption standard currently applied.
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3-5-3. Settings–Camera–Recording
Recording options
On the camera Recording page, you can congure the following:
1. Congure the duration of camera events, for the concern that camera can be too
frequently triggered.
2. Enter the Pre- and Post-event recording time. The triggering events can be DI,
DO, Motion detection, PIR, or Tampering detection.
3. The default recording stream is Stream 1, and the system automatically adjusts
the frame rate, resolution, etc. for optimum performance. However, you can still
change the streaming characteristics. Note that you can not assign the recording
task to other video stream.
4. Watermark password: Congure a password in a length of 16 to 64 characters.
You can use it to verify the authenticity of exported videos using the included video
player.
Select File > Verify Watermark.
Enter the password to verify. If the
Not match value is 0, the video is the
original and has not been tampered
with.
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Recording options
On the camera Recording page, you can congure the following:
1. Congure the duration of camera events, for the concern that camera can be too
frequently triggered.
2. Enter the Pre- and Post-event recording time. The triggering events can be DI, DO,
Motion detection, PIR, or Tampering detection. A recording length of 10 seconds of
pre-event and up to 300 seconds of post-event can be congured.
3. The default recording stream is Stream 1, and the system automatically adjusts
the frame rate, resolution, etc. for optimum performance. However, you can still
change the streaming characteristics. Note that you can not assign the recording
task to other video stream.
4. Enable the Activity Adaptive Streaming feature. This feature records the I-frames
only when there are no activities detected. When activities or alarm are triggered,
the camera raises the recording stream to the full frame rate. This feature can
save tremendous ammount of bandwidth.
5. Enable or disable audio recording. Note that audio transmission through HDMI
cable is currently not available.
6. Change the life expectancy of the recording data.
7. You can apply a typical conguration to all cameras using the Apply to all cameras
checkbox.
3-5-4. Settings–Camera–Recording
You can refer to the User Manuals that come with your network cameras for more
discussions of these congurable options.
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Recording Schedule
By default, all video feeds from cameras are recorded at all time. You can modify the recording
task using the schedule tool:
1. Click to select a recording condition's checkbox–1. Continuous recording
, Event recording
, and 3. Clear (no recording).
2. Click and drag on the cells on the time table. For example, to stop the recording during a
period of time, select the the Clear checkbox and move the cursor across the time table. The
minimum unit on the table is half an hour.
3. You may also use the scheduler tool on the right to facilitate the process. You can select a
condition checkbox, and then select the All day, Work hour, O duty, Working day, Weekend
options to apply a time selection.
4. Repeat the process on individual cameras or select the Apply to all checkbox if the schedule
can apply to all cameras.
5. When done with the conguration,
click on the Apply button.
Note that Event-triggered recording
and continuous recording can not
be taking place at the same time.
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3-5-5. Settings–Camera–Media
Live
Auto adaptive stream: Default is enabled. The Auto adaptive stream automatically
polls a video stream of a smaller resolution in order to reduce the streaming eorts.
For example, when a view cell is placed in a 3x3 layout, it may not be necessary to
stream the video in its full resolution. In a full view, the system displays a video in its full
resolution. Due to the size of view cells on your monitor, when in a multi-cell layout, the
system automatically polls the camera for a smaller resolution stream.
The Auto adaptive stream feature can be disabled if you prefer consistent display
resolution.
Customized: The Customized option allows you to manually select High, Medium, or Low
resolution streams from the pre-congured video streams of a camera. Note that for
cameras that come with higher resolutions, such as 8MP, the NVR still has its limitation
on the maximum resolution. Select a camera from the list and then use the pull-down
menu to select a video stream of dierent resolution. When done, click the Apply button.
Stream management
The NVR receives two video streams from each connected camera: Live view and
Recording. Due to the size of the individual view cells on a monitor, the Live view stream
does not necessarily need to be at its maximum resolution. Therefore, the Live view can be
using a smaller resolution stream.
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Streaming type
You can select either the Auto adaptive stream or Customized. In the Customized
window, you can select the High, Medium, or low resolution streams from the available
options.
For example, for the 12MP FE9391-EV, you can select 2816x2816 @ 20fps as the high
resolution stream, and 256x256 @ 15fps as the low resolution stream.
The NVR adaptively selects to display a video stream of a dierent resolution when it is
displaying on a smaller view cell or a full screen.
By default, the Recording stream is Stream 1, which is recorded to the H.D.D.
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You can enter the Video tabbed window to congure the resolution, frame rate of the
individual camera's Stream conguration.
Click on the Recording tab to congure the Recording stream parameters.
The stream here refers to the recording stream, namely, Stream 1. You can use these
preset conditions to congure the resolution, image quality, frame rate, and the bandwidth
consumption of the recording stream on this window.
Recommended setting
Conguration
Default High resolution; full frame rate
High Quality Guaranteed video quality set as Good; full frame rate
Economical Medium to low resolution; frame rate at 5fps
High quality w/
economical
High resolution, Good image quality; frame rate at 5fps
Customized Select the available option from each camera's pull-down menu.
With each recommended conguration applied, the estimated bandwidth consumption
value is immediately calculated and displayed at the lower screen.
Click the Apply button for the conguration change to take eect.
Select Default and then click the Apply button to refresh all selected options on screen.
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Video
The Video window allows you to congure all video streams (the no. of stream available can be
dierent for dierent models). You can congure the following:
1. Codec: video compression codec in H.264, MPEG-4, or MJPEG. Note that MPEG-4 is not
supported for Liveview.
2. Frame size: video resolution. Note that due to the limited CPU resources, you may not be
able to change the resolution to a very high value, e.g., 5MP in the 1920x1920 resolution.
3. Maximum frame rate: the highest frame rate.
4. Intra frame period: How often an I-frame will be inserted into the video stream.
5. Smart Stream II: Some newer camera models come with Smart Stream features. Please refer
to the next page for detailed information.
6. Video quality: You may either select Constant bit rate or Fixed Quality as the dening rules for
video transmission:
Constant bit rate Places a packet size threshold on video frames; This guarantees
the frame rate per second performance, yet image quality can
be compromised if bandwidth is not sucient in your network
environment.
Fixed Quality Guaranteed video quality, and to ensure image quality, some frames
may be dropped when bandwidth is not sucient.
When done with the conguration, click the Apply button.
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■ Dynamic Intra frame period
High quality motion codecs, such as H.265, utilize the redundancies between video frames to deliver
video streams at a balance of quality and bit rate.
The encoding parameters are summarized and illustrated below. The I-frames are completely self-
referential and they are largest in size. The P-frames are predicted frames. The encoder refers to the
previous I- or P-frames for redundant image information.
P I P P P P P P P P P P P P P P P P P P P I
P I P P P P P P P I P P P P P P P I
Static scene
Activities
P P P
P I P P P P P P P I P P P P P P P I
By dynamically prolonging the intervals for I-frames insertion to up to 10 seconds, the bit rates
required for streaming a video can be tremendously reduced. When streaming a video of a
static scene, the Dynamic Intra frame feature can save up to 53% of bandwidth. The amount of
bandwidth thus saved is also determined by the activities in the eld of view. If activities occur
in the scene, rmware automatically shortens the I-frame insertion intervals in order to maintain
image quality. In the low light or night conditions, the sizes of P-frames tend to be enlarged due
to the noises, and hence the bandwidth saving eect is also reduced.
Streaming a typical 2MP scene normally requires 3~4Mb/s of bandwidth. With the Dynamic Intra
frame function, the bandwidth for streaming a medium-trac scene can be reduced to 2~3Mb/s,
and during the no-trac period of time, down to 500kb/s.
H.264/265 Frame Types
Dynamic Intra Frame w/
static scenes
Dynamic Intra Frame w/
activities in scenes
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■
Smart codec eectively reduces the quality of the whole or the non-interested areas on a
screen and therefore reduces the bandwidth consumed.
X
ROI_0
X
ROI_0
ROI
non-interested
You can manually specify the video quality for the foreground and the background areas.
Select an operation mode if Smart codec is preferred.
- Auto tracking: The Auto mode congures the whole screen into the non-interested area.
The video quality of part of the screen returns to normal when one or more objects
move in that area. The remainder of the screen where there are no moving objects
(no pixel changes) will still be transmitted in low-quality format.
- Manual: The Manual mode allows you to congure 3 ROI windows (Region of Interest,
with Foreground quality) on the screen. Areas not included in any ROI windows
will be considered as the non-interested areas. The details in the ROI areas will be
transmitted in a higher-quality video format.
As illustrated below, the upper screen may contain little details of your interest,
while the sidewalk on the lower screen is included in an ROI window.
Slide bar to the right - higher quality in the ROI
areas
Slide bar to the left - higher quality in the non-ROI
areas.
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ROI: higher-quality
non-ROI: lower-quality
As the result, the lower screen is constantly displayed in high details,
while the upper half is transmitted using a lower-quality format. Although
the upper half is transmitted using a lower quality format, you still have an
awareness of what is happening on the whole screen.
- Hybrid: The major difference between the “Manual” mode and the “Hybrid”
mode is that:
In the “Hybrid“ mode, any objects entering the non-interested area will
restore the video quality of the moving objects and the area around
them. The video quality of the associated non-interested area is
immediately restored to normal to cover the moving objects.
In the “Manual” mode, the non-interested area is always transmitted
using a low-quality format regardless of the activities inside.
You should also select the Maximum bit rate from the pull-down menu as the
threshold to contain the bandwidth consumption for both the high- and low-
quality video sections in a smart stream.
- Quality priority: Use the slide bar to tune the quality contrast between the ROI
and non-interested areas.
The farther the slide bar button is to the right, the higher the image
quality of the ROI areas. On the contrary, the farther the slide bar button
to the left, the higher the image quality of the non-interested area.
In this way, you may set up an ROI window as a privacy mask by
covering a protected area using an ROI window, while the remaining
screen become the non-interested area. You may then configure the
non-interested area to have a high image quality, or vice versa.
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Audio
The Audio window allows you to congure all audio codec, sampling rate, and Microphone input
gains. Depending on design of the camera models, some codecs may not be available. Also,
there are cameras that come without embedded mircrophones.
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Display
The Display window allows users to tune the image display options:
1. Video name: the video name is displayed on the title bar that is displayed on each
view cell. The screen shot below shows a name as "Speed dome."
2. Video name and timestamp: Default is enabled. If enabled, the video name and time
is displayed on the view cell.
3. Power line frequency: Depending on power line frequency of your country, select
a matching option, NTSC 60Hz or PAL 50Hz, to avoid image ickering due to
unmatched electricity.
4. Video orientation: select these options if the image from camera needs to be vertically
or horizontally ipped.
5. Click Restore to poll for the original settings or click the Apply button to nish the
process.
3-5-6. Settings - Camera - Image
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Image adjustment
The Image adjustment window allows users to tune the basics about image display
options:
1. Color: Select to display image as color or black and white.
2. Brightness.
3. Saturation.
4. Contrast.
5. Sharpness.
6. High TV line, Gamma curve, low light compensation, etc. The rest of the options
depend on the lens and image sensor type of each individual camera. Therefore,
the options here can vary. For unique options coming with each individual camera,
please refer to their User Manuals for more information.
Click Restore to poll for the original settings or click the Apply button to nish the
process. For features common among cameras, you may select the Apply to all
cameras checkbox.
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Motion Detection
To set up a detection window:
1. Select a camera by a single click.
2. Use the PTZ panel to move to a eld of view where you want to place a detection
window.
3. Click and drag to draw a rectangular detection window.
4. Pull the detection area level up to a preferred position. An object must be larger
than the detection area to trigger an alarm.
5. Select a Sensitivity level using the slide bar.
6. Click the Apply button for the conguration to take eect.
The sample screen shows a connection with a speed dome camera.
If you already congured Preset positions, expand its menu and click on the
presets to move to a position.
3-5-7. Settings–Camera–Motion Detection
Detection window
1
2
3
5
6
4
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To congure PTZ preset positions:
1. Select a PTZ camera by a single click.
2. Use the PTZ panel to move to a eld of view where you want to designate as a
preset position.
3. Click the add button, and enter a name for the position. Press Enter to proceed.
Repeat the conguration to create more positions.
4. Click the Apply button for the conguration to take eect.
Note that the PTZ panel can vary with dierent PTZ cameras.
3-5-8. Settings - Camera - PTZ settings
1
2
3
4
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Fisheye camera has its unique options such as the mount types.
Please refer to page 164 or the camera's User Manual for sheye display mode options.
To congure a patrol:
1. Click to enter the Patrol menu. Select a preset position if you want to change its
position on the patrolling order.
2. Click the up and down buttons to change the position on the order, or click the
remove button to disband a position from the order. You can also change the
interval to stay before moving from one position to the next position.
3. You may then click on the Preview patrol button to see if it runs as expected.
4. Click the Apply button for the conguration to take eect.
5. Click on the Back to preset list button to return to the preset window.
1
2
3
4
5
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3-5-9. Settings - Camera - Port forwarding
You can associate an external port number to the cameras managed by the NVR. You can then
congure the router, virtual server or rewall, so that the router can forward any data coming into
a pre-congured port number to a network camera on the private network, and allow data from
the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP request
such as: http://122.146.57.120:61001
If you change the port numbers on the Network conguration page, please open the ports ac-
cordingly on your router. For example, you can open a management session to your router to
congure access through the router to the camera within your local network. Please consult your
network administrator for router conguration if you have troubles with the conguration.
NOTE:
1. This port forwarding feature does not support legacy cameras connected via the RTSP meth-
od.
2. The congurable range of port numbers is between 61001 ~ 61128.
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3-5-10. Settings - Camera - Update rmware
Prepare the camera rmware les in a USB thumb drive. Connect the thumb drive to the NVR’s
USB port.
Select a camera, and click the upload button.
An upload panel will appear. Select the rmware le. Click the Upload button.
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The Batch upload function allows you to update the rmware of multiple cameras. The rmware
update can take place on up to 8 cameras at a time. The Waiting... message will display for
cameras that are waiting for the update to take place.
Dierent messages can appear with dierent update results.
1.Update successfully.
2. If interrupted.
3. Failed to update. Please check your device.
4. If the same revision is discovered, firmware displays Invalid firmware or upgraded the same version of firmware.
1.Firmware revision number will be
updated, if successfully updated.
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3-5-11. Settings–Alarm–Alarm
The events reported from individual cameras' digital inputs, digital outputs, and motion detection
can be accommodated in the NVR system's alarm settings. These events will then be reported
or trigger corresponding actions as follows:
1. Record the video by the time the event is triggered.
2. Reporting events via Email with snapshots attached.
3. Sound the onboard buzzer.
4. Triggering video snapshot and text message by the occurrences of events to an FTP site.
5. Triggering a camera's DO.
6. Triggering a PTZ camera(s) for its lens to move to a preset position.
7. Sending notication to the VAST CMS software.
8. Sending a full screen live view on the connected monitor.
You can create up to 10 instances of alarm.
Hardware connections to DIs or DOs, e.g., window sensors, should be made separately. The
motion detection conguration can be made in the Camera conguration window.
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When an alarm is triggered, a message prompt will appear on the Liveview or any conguration
window.
Below is a glimpse of alarm sources and alarm actions:
Sources Actions
System DI Video recording ►video footage
System DO Email snapshot ►snapshots
Disk failure Buzzer
Disk full ► FTP ►snapshots
- Camera sources below Camera DO
Camera DI Pan-tilt-zoom ►Pan-Tilt-Zoom
Camera DO System DO
Send to CMS
Motion detection
PIR Send video to full screen
Tampering detection
Camera disconnected
Brute force attack
Cyber attack
Quarantine event
Line crossing detection
Intrusion detection
Loitering detection
Face detection
Missing object detection
Unattended object detection
* Camera DI/DO, motion detection, and tampering are not
supported for ONVIF cameras.
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Please note that on a sheye camera's Motion window, you can click and move the corner
marks of a window to change its shape. The Motion window does not have to be a square.
To create an alarm,
1. Click on the Add button
.
You can manually enter a name for the current setting. You can enter up to 16 numeric
or alphabetic characters for the name, including symbols such as [0-9][a-z][A-Z][_][ ]. You
can also designate the interval between one alarm and the next triggered alarm to avoid
the situation that the alarms can be too frequently triggered.
Click on the next button
to proceed.
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3. On the Trigger window, select system triggering conditions, or one or more cameras by
selecting their checkboxes. The number of DI or DOs on each camera is automatically
detected and displayed through individual checkboxes. The Motion detection function, if
there are many detection windows congured on a camera, is all triggered by one checkbox.
Note that the triggering sources will be listed even if the camera is currently not connected.
You may also select the "Copy trigger from" menu to borrow the setting you previously
congured.
Click on the next button
to proceed.
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4. On the Action window, you can select the Action type from a drop-down menu. The
conguration details of each action type is discussion below.
4-1. Recording–When an event is triggered, the selected camera will record a video footage of
the length dened by the pre-/post-event setting, to the NVR system.
4-2. Email–The Email action sends an Email to the administrator along with a snapshot of the
event.
To congure Email notication, enter valid Email addresses as the Sender and Recipient
addresses, an Email subject, and the SMTP server address through which the Email will
be delivered. If you need to log in to SMTP server to deliver an Email, enter the User name
and password for access to that account.
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The Email subject and addresses can be composed of 254 characters in numeric or
alphabetic characters including: [0-9][a-z][A-Z][_][ ][-][.][,][@]. You can enter the addresses
of multiple recipients. Use semicolons, (;), to separate the addresses of multiple recipients.
4-3. Buzzer - The buzzer is sounded on the occurrence of the event. The buzzer tones are
categorized into: Critical (1 long, 1 sec interval) Major (1 long 2 shorts, 1 sec interval),
Normal (3 shorts, 2 sec interval), Minor (2 shorts, 2 sec interval), and Notify (2 very shorts)
depending on the importance of an event. Select a Buzzer modulation from the drop-down
list.
A long tone has a duration of 1 second, while a short tone 0.5 second. A very short tone
lasts only for 0.1 second.
Select how many times the buzzer tones will be repeated on the occurrence of an event.
If events of dierent importance are issued at the same time, e.g., one major and one minor
event, system will ignore the minor event and sound the buzzer tone for the major event
only. The buzzer can be sounded either by the Alarm actions or the system events. If Alarm
actions and system service events occur at the time, Alarm actions have the higher priority.
If multiple Alarm actions occur, the currently-sounded events can be depleted by the new
event.
There are conditions that the system will sound the buzzer, and the conditions are not
congurable.
1. Disk failure - missing drives or SMART detected failures.
2. Disk full - the free space is too small for recording tasks.
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4-4. FTP–Snapshots from specied cameras can be uploaded to an FTP site on the
occurrence of an event. Enter the FTP site address in the dotted-decimal notation, e.g.,
159.22.151.20. Enter the login name and password for the user account. You can enter
a directory name you prefer on the FTP site. The server port default is 21, a dierent
number between 1025 and 65535 can also be assigned.
The snapshot thus delivered has a size of 320x240 pixels.
If authentication is not applied, login will proceed using the [anonymous] account.
The le names of the snapshot jpeg les will look like this:
[MAC]_[DATE]_[TIME]_[CAMERA_INDEX].jpg - If similar les already exist, an
additional index number will be added to the end of le name.
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4-5. Camera DO - A triggered alarm triggers a camera's DO, e.g., an alarm siren.
4-6. Camera pan-tilt-zoom - A PTZ capable camera can move its lens to the preset position
in case of a triggered alarm. For example, a triggered sensor may indicate an area of
interest has been intruded, and a camera's eld of view should be moved to cover that
area. The precondition is that you properly set up preset positions on your PTZ cameras
using a local or a web console.
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4-7. System DO - A triggered alarm can be used to toggle the NVR's digital output, e.g., to
sound an alarm siren.
4-8. VIVOCloud app notication - A triggered alarm can be used to toggle an event notication
to the VIVOCloud utility. You will then be able to receive event notications from your cell
phone.
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4-9. Send to CMS–An event message will display on your VAST CMS software in the event of
GPS signal loss or G-sensor force exceeds congured thresholds.
The triggered alarms can be found in the Alarm search panel.
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You should also congure a corresponding alarm on the VAST server. Enter the Alarm
management window. Select System Event and begin your conguration.
Select NVR and a triggering condition, such as the GPS diconnect, as your trigger.
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Select the triggering condition from the pull-down menu.
Congure the corresponding action, and proceed with the rest of the conguration. When
an event is triggered, such as GPS signal loss, or exceptional G-force is detected, an event
message will prompt on screen. You can also search the past alarms to nd an event.
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5. On the Schedule page, you can select to activate or de-activate alarm triggers throughout a
specic timeline. For example, in some situations you can disable the alarm triggers during
the oce hours, and choose to enable the triggers only during the o-oce hours.
6. Click Finish to end the conguration.
7. Repeat the process above to create more alarms according to the needs in your surveillance
deployment.
4-10. Send video to full screen–The video feed from a related camera will be displayed on the
occurrence of a triggered condition.
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3-5-12. Settings - Alarm - Email
This window provides an interface where you can congure the connection to a Mail server. Via
the Mail server, the system can deliver Emails containing system alarm messages to multiple
receivers. A reachable Mail server and Email accounts must be provided before you can apply
the settings.
The conguration options are identical to those found in the Email conguration in Settings -
Alarm window.
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On this window, you can congure the following:
1. Change the system name. Using a name in dierent languages is supported via a web
console.
2. Select the UI text language.
3. Congure system time, time zone, and if you are connected to a DNS server where
Auto Daylight Saving time can be applied, you can acquire the associated setting
from a server within your network. You can use the Auto Setup button to automatically
update the daylight saving conguration. A system reboot is required.
You can also manually update the daylight saving prole in the GZ format using the
Import le button below.
4. Click the Apply button for the conguration to take eect.
Note that if NTP time server conguration (Auto) is preferred, the system will automatically
congure all cameras to be listening to the system, and therefore to the same time server.
3-5-13. Settings–System–Information
Changing system time can produce disruptions to the existing recordings. Turning the current
system time back to a time when video recording was taking place can generate duplicate les.
And those les may not be playable.
IMPORTANT:
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3-5-14. Settings–System–Maintenance
If the need arises for updating system rmware, acquire the update from VIVOTEK's technical
support or download site. Locate the rmware binaries, and click the Import button. The upgrade
should take several minutes to complete. Note that during the upgrade, the recording task will
be interrupted.
On this window, you can perform 4 maintenance tasks:
1. Update rmware–Download rmware and save it to a USB drive in the FAT format, attach
the USB device to the NVR for rmware upgrade.
2. Update device pack–A device pack allows you to import associated congurations and
parameters for new camera models so that these cameras can be integrated into your NVR
conguration. The information in the device pack is related to some tunable parameters.
Note that the backup action does not involve the following:
1. Recorded videos and database,
2. Alarm records, bookmarks, and bookmarked footages.
Select a location for your backup le, then click Save to complete the process. If you back up
to a USB thumb drive, that thumb drive must be formatted using the FAT format.
4. Restore–If you have a previously-saved prole, you can restore your previous conguration.
Click the Restore button.
A le location window will prompt. Locate the backup le, and click Open. The Restore
process will take several minutes to complete, and system operation will be interrupted during
the process.
3. Backup–You can backup your system conguration using the Backup function. Click Backup,
a message window will prompt. Click Save to preserve your system congurations.
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3-5-15. Settings - System - Display
To enable the rotate function, click on the rotate button on the layout panel.
On this page, you can congure the system to consecutively display (rotate) cameras' view cells
on the Liveview window. For example, if you have 8 cameras in 2 2x2 layouts, the rotation can
let you see the live views of all cameras by every few seconds.
If you have a 4K monitor, select the display resolution to 3840 x 2160.
You can also enable or disable the Alarm notication.
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3-5-16. Settings - System - UPS
On this page, you can congure the system to gracefully shut down when UPS battery is lower
than a certain level. You may also let it shut down when the estimated sustainable time is
reached. We support APC Black 500 UPS.
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3-5-17. Settings - System - Log
System logs are categorized as System, Recording, User, Error, and Trend Micro IoT
Security Service.
To display system logs, select a range of time and click on the Search button.
You can search for past logs in each category window.
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Login / Logout
3-5-19. Settings–User
The User window allows you to create more users, to change user password, and place
limitations on users' privileges and administration rights. Up to 16 users can be created,
including the default administrator.
1. By default, there are two user groups: Administrator and Regular user.
2. The regular users cannot access the Settings window, meaning that regular users can not
add or remove cameras, make changes to alarm, network, and all other system settings.
When users try to access the Settings window, the login window prohibits regular users to log
in. There is simply no regular user's name on the login window.
3. The administrator users can access all cameras recruited in the conguration; while the
regular users can be congured to have access to some or all cameras.
4. The system blocks out the video feeds from users who are denied of the access to particular
cameras. The alarms and the alarm-triggered recordings from those cameras will also be
inaccessible for unauthorized users.
The default administrator name and password are: admin and admin. It is highly recommended
to change the default password to prevent unauthorized access to the system.
IMPORTANT:
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To create or edit users,
1. Select a User group by unfolding its pull-down menu. Select either an Administrator or
regular user as the user group.
2. Enter the User name and password. The max. number of characters for a user name is
64, with alphabetic and numeric characters including [0-9][a-z][A-Z][_][ ][-][.][,][@]. The
max. number for password is also 64.
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3. If you are creating a regular user with limited access to cameras, deselect the checkboxes by
the cameras to deny the user access.
4. Click Apply to close the conguration window. Repeat the process to create more users.
3-5-20. Settings–User-Login / Logout
Login
1.
Login required to view live streaming: If selected, users will be required to enter his/her
credentials before displaying a live view. If not selected, the NVR displays live view rst. Login
will be required when performing specic tasks, such as entering the Settings page.
Auto Logout should also be enabled when the NVR can be left unattended for an extended
period of time. Default is 10 minutes.
Camera views will be available for users according to their privilege settings as designated in
the User account conguration. Some camera views will be available for some users, while
others are not.
2.
Move authorized cameras to the beginning of live view (regular users only): For users who
have access to specic cameras only, he will be required to enter his credentials before
viewing a live view.
Logout
1.
Enable auto logout: By default, a user is logged out automatically after being idle for 10
minutes. If not selected, the NVR will not log out automatically. A user can only log out
manually.
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3-5-21. Settings–Storage
The storage page displays the volume information including physcial position, total capacity,
used and free space, and associated commands such as Format and Delete. Since each
volume contains only 1 hard drive, detailed information about the hard drive is also displayed on
this page.
You can format an existing storage volume in situations such as when you need to re-deploy the
system elsewhere.
Disk Information:
Model family: The brand name of the HDD manufacturer.
Device model: The disk model name.
Serial number: Serial number assigned to the disk drive.
Firmware version: The version of rmware running on this disk drive.
Last check: The bad block check or S.M.A.R.T. test previously executed on this drive.
Status: S.M.A.R.T. status polled from the disk drive. This is not the results from a manually-
executed S.M.A.R.T. test.
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Attribute: The various attributes can vary from dierent HDD manufacturers.
Value: Value for the currently selected attribute.
Worst: Worst value acquired for that attribute.
Threshold: A predened threshold or triggering value. The threshold below which the
normalized value will be considered exceeding specications.
Raw value: The detected parameters for that attribute.
Status: The judgement made to deem the current reading as OK or failed.
Verify:
Three types of check disk actions can be initiated through this button.
Bad block check: Performs read/write test to drive sectors to locate bad blocks. This action
may take several hours to complete.
Fast S.M.A.R.T. test: Tests the electronic and mechanical performance and disk read
performance, including those on disk buer, read head, seek time, and integrity of drive
sectors. The short test is performed on a small section of disk platters, and takes about 2
minutes to complete.
S.M.A.R.T. long test: The long test is more thoroughly and is performed to all drive sectors.
The actual completion time depends on drive sizes and the attributes put to test.
The Check disk functions mentioned above, when performed during active I/Os, can consume
system resources and cause dropped frames with the recording tasks.
Note that disk verify function
requires a volume to be temporarily
disabled; namely, the video
recording will be stopped before
disk verify can be performed.
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With up to 4 disk drives, you have the following options for conguring storage volumes:
1. Single disk: The single disk conguration provides no fault tolerance. The system stores
video recordings to one or more single disk volumes in a consecutive order.
Storage Volume RAID Levels
Single disks
Disk 0 Disk 1 Disk 2
2. RAID0: A RAID0 volume spreads data blocks of each le across multiple disk drives. The
volume provides no redundancy. RAID0 provides high performance by simultaneously reading
or writing to disk drives, but if a drive fails, all data within is lost. Select at least 2 disks to build
a RAID0 volume.
0
N/A
Disk 0 Disk 1 Disk 2
G
3. RAID1: A RAID1 volume provides high fault tolerance by writing the same data blocks
simultaneously to duplicate disks. Select at least 2 disks (or 4 disks) to build a RAID1 volume.
1
N/A
Disk 0 Disk 1
G
Each single disk volume contains one disk drive.
By default, the Installation Wizard congures all disk drives into individual single-disk volumes. If
you need to create RAID proteced volumes, delete these single-disk volumes to free them from
the conguration.
IMPORTANT:
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On this conguration window, a "disk" refers to a physical disk drive, a "volume" refers to the
logical conguration of disk drives which may include multiple disk drives.
If you remove a disk drive and insert it into a dierent drive bay, the system will consider it as a
new and dierent disk drive.
Some of the RAID levels provide data protection. Below is the summary of RAID level features:
RAID level No. of HDD No. of HDD failure
Allowed
Capacity
RAID0 2 0 HDD # x (smallest HDD size)
RAID1 2 or 4 1 or 2 (if counterparts in
the mirrored pair survives)
HDD # / 2
>
=
>
=
IMPORTANT:
There are conditions that disk drives will not be available for storage conguration:
1. The disk drives are performing the Verify process.
2. The disk drives considered as "failed" drives by the S.M.A.R.T. self detection.
3. When you create a RAID volume, the disk drives in an external storage enclosure will not be
available.
IMPORTANT:
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To create a RAID volume:
1. Click on the Create Volume button on top of the listed disk drives. The Create Volume window
will prompt
2. Select a RAID level from the pull-down menu.
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3. Click to select the members for the volume. When done, click Create to begin the process.
4. Creating a RAID volume will erase all data on the member drives. A message prompt will
remind you of the situation. Click Create to continue.
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5. The RAID volume should be created in a short while. When a volume is created, video
recording should also start immediately.
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3-5-22. Settings - Storage - Scheduled backup
To congure a scheduled backup,
1. Select the Scheduled backup: Enable checkbox.
2. Server: Enter the server name or IP address of the FTP server.
3. Port: Enter the port number. Default is 21.
4. Path: This the destination folder/path if dierent than root.
5. Authorization: Click the Enable checkbox, and enter the User name and Password for a
private FTP server (no anonymous access allowed).
6. Test FTP: Use the Test FTP button to see if your FTP server conguration is valid.
If the connection is successful, an indicator will appear.
7. Daily backup time: Select a time to begin the daily backup from the number pad.
8. Backup recording
Recording cameras: By default, all cameras' recordings will be backed up. Deselect one or
several cameras if you prefer to back up the recordings of only the specic cameras.
Recording time frame: Select the time span within which the recordings occurred. The
recordings within the time span will be backed up. Use the Applpy and Clear buttons to
determine the eective hours on the schedule.
Connection: Select to enable the Upload limits by entering a number for the upper threshold
of the bandwidth, e.g., 124 Kbps. Congure an upper threshold if your network bandwidth is
of the concern.
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Path: The path is effectively a pathname of a resource and corresponds to a series of FTP
commands, such as a directory tree:”ftp://jon:apple@bigcompany.com”. The applicable alpha-
numeric characters are [0-9][a-z][A-Z][-][/][_], with a max. length of 64 characters. If not specied,
destination will be the root directory.
Authorization: Click to enter user name and password for the FTP site. Click the Test FTP button to
test a connection with the FTP server. The applicable alpha-numeric characters are [0-9][a-z][A-Z]
[-], with a max. length of 64 characters.
Daily backup time: Default is 2:00 AM. Click to reveal the pull-down menu to specify a time when
the daily backup will take place, such as that system can perform the backup in the o-oce hours
when network load is lower.
Backup Recording: Select the Recording cameras each by a single click. The recorded videos from
the selected cameras will be backed up according to your conguration.
Enable: Default is not selected. The scheduled backup function is not enabled by default. You must
click to enable the conguration options.
Type: Currently the NVR supports the backup to an FTP server.
Enter the Static IP, domain name, and other parameters for access to an FTP server.
Site: the fully qualied domain name of a network host, or its IP address. The max. length is 253
characters. Note that hyphen “-” cannot be used at the beginning or the end of the address.
Port: The port that the remote FTP server listens on. The default ports (which are the most
commonly used) are 21 for standard FTP and explicit FTPS, 990 for implicit FTPS and 22 for SFTP
via SSH. If necessary, change the port number. The range is 1 ~ 65535.
If the FTP backup errors occur, the system will retry the connection every 5 minutes until the connection
is remade or cancelled. Error messages will display on every failed attempt. For errors not related
to connection problems, retry takes place every 3 seconds for 5 times for each recording file. Error
messages will display on every failed attempt.
In the event of backup failures, failures will be recorded into system logs. The possible causes can be:
1. The previous backup is not finished when the succeeding backup starts, due to very slow upload
speed or network problems.
2. The on-going sheduled backup is cancelled.
3. Errors occur on the storage volume while the backup is taking place. For example, when the hard disk
is disconnected, formatted, or the system detects an uncongured volume.
4. Path errors. The destination directory does not exist.
Upload limits: If network bandwidth is of the concern, enter an upper threshold for the bandwidth.
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When nished with the network settings, click on the Apply button.
A proceeding backup can be manually cancelled.
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3-5-23. Settings - Network
Settings - Network - IP
Primary DNS: The primary domain name server that translates hostnames into IP addresses.
Secondary DNS: Secondary domain name server that backups the Primary DNS.
DHCP: Default is selected, the server obtains an available dynamic IP address assigned by the DHCP
server each time the system is connected to the LAN.
Manual setup: Select this option to manually assign a static IP address to the NVR.
Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP.
Subnet mask: This is used to determine if the destination is in the same subnet. The default value is
“255.255.255.0”.
Default router: This is the gateway used to forward frames to destinations in a dierent subnet. Invalid
router setting will fail the transmission to destinations in dierent subnet.
When nished with the network settings, click on the Apply button.
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Settings - DDNS
VIVOTEK provides Safe100.net, as a free DDNS dynamic domain name service for users who
want access from the internet or a domain name service for the NVR. VIVOTEK maintains a
database of product MAC addresses for the Safe100.net service, and you can apply one domain
name for each NVR system.
DDNS Enable: Select this checkbox to enable the DDNS setting.
Enter a Host name, Email address, and password twice, and then click Apply to proceed.
Make sure you have internet access.
Click the Register button. The terms of service agreement window is selected from a checkbox at the
bottom. Click
to read the license agreement terms.
When completed, a conrm message will prompt. You will also receive a conrm Email. You
can now access your NVR system using the xxxx.safe100.net domain name address. Note
that access from the Internet should be routed to the private IP assigned to your NVR, using
methodologies such as port forwarding, etc.
The acceptable characters for email address are: [0-9][a-z][A-Z][!][#][$][%][‘][*][+][-][/][=][?]
[^][_][`][{][|][}][~][.]. Two successive periods, [..], are not acceptable. The address filed can
accommodate up to 256 characters.
Use only alphabetic and numeric characters for the password. The maximum number of
characters is 64.
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Settings–Service
By default, the NVR service and video streaming are accessed via HTTP port 80 and RTSP port
554. You can designate a dierent port number if the need arises. Usually it is not necessary to
change these ports. HTTPS encrypted connection is enabled by default.
Instead of a web console, you can also access the NVR and the subordinate cameras using the
iViewer and VIVOTEK's VAST software. The NVR can be managed as one of the sub-stations
in a hierarchical device structure.
Set up a password for access from the VAST server before you can join the NVR to a VAST
conguration. For access from the iViewer, you log in using the same user name and password
for the login to the NVR.
Below is the screen showing the sub-station recruitment process from a VAST server.
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NAT-traversal with OpenVPN
You can select the "VAST Server with OpenVPN" option when installing the VAST server. A
remote connection from NVR via a 3G/4G/LTE network can be made through an OpenVPN
tunnel. When the OpenVPN option is selected, an OpenVPN server will be installed with the
VAST server.
HMAC authentication and TLS encryption over an encrypted UDP connection are made effort-
lessly using the traversal methodology.
The sample installation screens are shown below:
VAST
Camera 01
Camera 02
Camera 03
Camera 04
Camera 06
Camera 05
Camera 07
Camera 08
Camera 09
Internet
HTTPS connection
OpenVPN tunnel
Port
Forwarding
Establish
VPN tunnel
Port
Forwarding
Register
Substation
Fetch CA/
Cert/Key
RESTful
API Server
Tunnel
message
NVR
Default Port: 3443
Default Port: 3939
VAST2 auto connection
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With a remote VAST2 instance that needs to access the NVR via the Internet, you can enter
its public IP address and credentials. The NVR runs an Open VPN client that makes remote
connection via the RESTful (Repretational State Transfer) API (Application Programming
Interface) service to a VPN server running on the remote site. The applicable service port
number ranges from 1 to 65534. Default is 3443. The NVR automatically registers with CA cert
key and becomes with sub-station over a VPN tunnel. Once set, the VAST2 can automatically
connects the NVR.
A public IP or domain name must be congured on the VAST server for the access through the
Internet. The IP or domain name can contain alpha-numeric characters [0-9][a-z][A-Z][-]. [-] can
not be the beginning or the ending character.
Note that on the side of the VAST server making connection via the OpenVPN, the server/client
conguration should be properly congured. On the mobile NVR, a proper gateway setting
should be made for VPN connection.
For the server conguration, the conguration le is placed in:
C:\Program Files (x86)\VIVOTEK Inc\VAST\Server\OpenVPN\cong\server\server.ovpn
You can edit your VPN IP subnet parameters according to your network conguration. The
contents of the editable text le looks like this:
port 3939
proto udp
dev tun
ca ca.crt
cert server.crt
key server.key
dh dh.pem
server 10.6.0.0 255.255.0.0
topology subnet
client-to-client
client-cong-dir "C:\\Program Files (x86)\\VIVOTEK Inc\\VAST\\Server\\OpenVPN\\
ccd"
keepalive 10 30
cipher AES-256-CBC
max-clients 50000
persist-key
persist-tun
status openvpn-status.log
log-append openvpn.log
verb 3
mute 20
sndbuf 262144
rcvbuf 262144
tls-server
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To authorize access to NVR
from VAST
Enter the OpenVPN DNS domain name and the credentials on the NVR network service
conguration page.
A public IP or domain name must be congured on the VAST server for the access through the
Internet. The IP or domain name can contain alpha-numeric characters [0-9][a-z][A-Z][-]. Hyphen
[-] can not be the beginning or the ending character.
Note that the NVR and VAST server should have a similar time setting when exchanging
certicate information. Otherwise, the mutual handshake authentication process may fail.
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3-6. POS
This window allows the integration of a customized POS machine with the NVR.
The benets of NVR POS integration benets include:
1. POS exception report that includes item void, bill void, abnormal bill clear, customer returns,
contents changed after sale, unmatched amount of products in stock, unusual transactions
in a short time, aborted bill attempts.
2. Exception report with video.
3. Managing the sales of retail goods and record the transactions.
4. The register acquires the information of members and products from each transaction, then
sends data to a POS server (for management and later analysis). POS should be able to list
abnormal situations and notify the manager
5. Disputes between cashiers and customers can be resolved with video evidence.
To congure the association with a POS machine.
1. Enter a name for the POS machine and the machine/server's IP address. The default port
number, 23, need not be changed.
2. Select a related camera, e.g., one that has its eld of view covering the checkout area.
3. Select a data directory, a storage volume, where transaction data will be kept.
4. Enter the transaction details that will be highlighted on the live view window. For example, you
can choose to highlight the amounts larger than a preset number, >$1000, or enter the item
name. You can enter multiple hightlighting criteria.
Note that the integration between NVR and a POS machine requires management of POS data.
Please contact VIVOTEK for the supported POS machines.
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For example, for an amount exceeding $2000, the number on screen is highlighted in a
dierent color.
To allow remote access from a VAST server, go to Settings > Service. Select the Allow access
checkbox and provide a CMS password to allow remote access.
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3-7. Trend Micro IoT Security Service
This NVR comes with the protection of TrendMicro security service against hackers with
numerous forms of attacks. You can enable the service and let the service contiuously update tis
virus database.
To enable the security service,
1. Click the Enable checkbox.
2. Read and conrm the Trend Micro End User License Agreement.
3. Select whether you manually update the virus database (signatures) or let system
automatically update the database. For installations at where no Internet connection is
available, download Trend Micro's signatures to a USB thumb drive, insert the thumb drive to
update. The current Trend Micro security package will expire on year 2020.
Please contact your sales representative if your security package expires.
By default, the security event data is kept for 60 days. You can change the event preservation
time if the need should arise.
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Trend Micro IoT event search
You can search through the occurrences of security-related events by specifying the source:
NVR or IP cameras; or the event types - Brute force attack, Cyber attack, or Quarantine events.
If the need shoud arise, specify a span of time to search for security events.
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3-8. Information
This window shows the revision number of the rmware running on this machine.
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Section Two
Management over a Web Console
There are two dierent interfaces on the system:
1. One is connecting mouse and keyboard, and an HDMI cable to a TV screen or monitor. The
local management thus made is described in Section One of this manual.
2. The other is accessed through the Ethernet connection. Management via a web console will
be described in Section Two of this manual.
LAN / WAN
Web console
Note that when accessed over the network, the total streaming throughput is 24Mbps.
Access via an IPv6 address is supported by rmware revision 3.1. Note that for some
browsers you should use the [ and ] brackets to surround the IPv6 address such as:
http://[2001:db8:1234::abcd].
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Chapter Four Login and Getting Started
4-1. Login
This is the login page on the browser. The minimum for resolution is 1280x960.
If you enable the IE7 compatible mode when using the IE8 browser, please disable the
compatibility function. While you are in the browser, press F12 to check its status.
It is highly recommended that you should change the default password. Please refer to Settings
> Security > User account page to see how to prevent unauthorized access. The system will
prompt you if you entered an incorrect user name or password.
Remember me: Your user name will be preserved in browser cookies for two days if you select
the Remember me checkbox. The user name will be automatically erased if you do not log in to
the system for two days.
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You may login to a dierent software utility by unfolding
the side panel on the Login button.
You can also select a dierent language using the
Multilingual selector menu on the lower left corner
of the Login screen. The functional items, menus, and
dialogues will then be displayed using the selected
language.
Login errors: below are the login errors that might occur.
A Login failure can result from the incorrect user name and passwords.
The No permission error occurs when a user logs in using an authentication that has no access
rights to the Settings page. He will then be re-directed to the Liveview page.
Remember me:
Select the checkbox to save your user name for use
on the next login. The user name will be preserved
in browser cookies for two days. If you do not login
within the next two days, the user name will be
erased.
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Login options:
You may also mouse over the Login button to display the login options. You can then enter the
Liveview, Playback, or Settings window.
Liveview Search recording clips Settings
2016.05.16
03 - Camera 03
17:15:41
1x
The NVR system features a simple UI structure which consists of a Liveview window, a
Playback utility, and a system Settings window. Once logged in, you can move from one window
to another by selecting the hot link buttons on the upper right of the screen.
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1. Before operating the NVR, make sure you have properly installed hard drives and congured
the storage volumes. Otherwise, you will not be able to operate some of the system's
functionality.
2. Since the NVR system comes with 32-bit plug-ins for screen control, if your PC runs a default
64-bit IE browser and you manually enter the NVR's address on the browser, your browser
session may malfunction. Instead, if you double-click on the discovered NVR on the IW2
utility, a 32-bit IE browser will open.
3. When you log in to the Liveview or Playback interface to stream a live or recorded video,
install the ActiveX plug-ins. If it does not prompt when you log in, install plug-ins when you try
to playback a recorded video. You may then need to re-start the IE browser console.
IMPORTANT:
The NVR supports plug-in-free web sessions using Chrome and Firefox browsers. Currently
only 1 Live view or 1 Playback window is allowed on the web console.
NOTE:
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Camera list
Layout
Layout
contents
Logo & Menu
Viewcell panel
Alarm
panel
PTZ
panel
1
2
3
4
5
6
7
4-2. Graphical Layout and Screen Elements - Liveview
Once you log in, the system defaults to the Liveview page, which provides access to other
conguration utilities, live view screen, and other functional panels. The screen elements are
described as follows:
Item Name Description
1 Camera List Provides a glimpse of all cameras inserted into your conguration. Basic
information is also provided along with a screenshot.
2 Layout Provides access to various layouts
3 Layout contents Provides functions to extend, rotate, and redo the layout. System DI/DOs are
also shown in here.
4 Logo & Menu Provides access to the Playback and System Settings utilities, as well as
system time and logout function.
5 View cell panel Displays video streams from one or multiple cameras. Snapshot, streaming,
bookmark, and audio control functions are also available on individual view
cells.
6 PTZ panel Exerts Pan/Tilt control on a selected view cell if the camera comes with
mechanical PTZ mechanism.
7 Alarm panel Reports alarms transmitted via cameras' DI connections or those by the Motion
Detection, Tampering, etc.
Each panel will be described in further discussions.
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4-2-1. Camera List Panel
The camera list displays the recruited cameras by the sequential numbering order you
congured in the System Settings utility.
Sorting criteria
Page switcher
Camera thumbnails
Depending on the size and screen resolution of your monitor, the snapshots of 8 cameras are
displayed in this panel. If a user logged in using a credential of a limited access, he may only
see cameras that he can access instead of all of the cameras.
To arrange a view cell layout, users can click and drag a camera to a view cell. Once connected,
a camera's video stream is displayed in the view cell.
Camera Thumbnail:
A mouse click on the camera name under the thumbnail brings forth the summary of IP address,
model name, recording setup and DI/DO information.
Camera index and camera name
Snapshot
Status
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* Snapshot: the camera's image snapshot is replenished every 5 minutes. If a camera is
disconnected, the last image taken will be used to represent a camera.
* Camera index & Camera name: Placing the mouse cursor on top of a camera text displays
the camera index number and the camera name. You can click on the camera index to display
the information box.
* Status:
Online: the online status can be accompanied by the DI/DO icon
Oine: camera is disconnected.
An uncongured camera instance
Digital input is triggered
Connected and recording video to system storage
Connected with live streaming
Disconnected or trying to establish a connection
Sorting criteria
Use the sorting buttons to re-arrange the order of the cameras on the list. Cameras that match
the condition will be brought to higher places on the list (front of the order) regardless of its
original camera index.
Online: the online cameras.
Oine: the oine cameras.
Uncongured camera instances
Cameras whose Digial inputs have been triggered
Cameras whose Digial outputs have been triggered
For online cameras, the snapshots on the camera list are refreshed by every 5 minutes, and
therefore may not represent the latest occurrences on the surveillance areas.
NOTE:
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4-2-2. Layout
Note that a user who did not log in as an administrator can change a layout, but his conguration
changes (with cameras placed on view cells) will not be saved.
User Layouts
There are another 4 user layouts that can be individually
congured. An administrator can insert camera views into
these layouts, and save the conguration. These user layouts
can be seen by all users.
If you click the Rotate button before the conguration changes
can be saved, your conguration changes will be lost.
Only an administrator can change and preserve a custom layout, and every user can designate
a specic layout to be displayed when he/she logs in. The default layout for each user is stored
in a browser's cookies.
Whenever changes are made to the current layout, a message prompt will appear on the side of
the layout panel reminding you to save your current setting.
1x1
2x2
3x3
4x4
1P+3
1M+5
1M+12
1M+31
User layout #1
User layout #2
User layout #3
User layout #4
By default, 5 typical layouts are provided for the user.
They include: 1x1, 2x2, 3x3, 4x4, 1P+3, 1M+5, 1M+12,
and 1M+31. System default is the 4x4 layout. Cameras
that do not t into the rst page of a layout, say, a 3x3
layout, will be displayed on the succeeding layout pages.
Each functional button on the screen is activated by a
mouse hover. For example, the below states designate
user's operation on a button:
1.
: not selected.
2.
: moused over, and is ready for selection.
3.
: selected, and is taking eects.
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4-2-3. Layout contents
A few functional buttons are available on the Layout contents page.
Clears all view cells on the current layout.
Full view: extends the view cells on the current layout to the full of the screen.
Rotate: the rotate function lets system display successive layout pages by the
intervals of 10 seconds. The layout page that does not contain camera views will be
skipped.
A Rotate action will stop when you
1. move to another page,
2. move to a user layout,
3. click to select a view cell,
4. remove a camera from view cell.
Click to display the NVR's DI/DO statuses.
If your current layout spans across multiple pages, use the arrow buttons to
switch from one page to another. The index number of the current page will be
shown between the arrow buttons.
When your current layout is displayed in a full view, move your cursor
to the left center of the screen to return to the default Liveview screen.
The Return button will appear.
4-2-4. Logo & Menu
A logout button, system time panel , and 3 hot link buttons to access the Liveview, Search
recording clips, and System Settings utilities.
The system date and time refers to the date and time kept on the
NVR system's real time clock.
Due to the limited space for the user name, user name may be
partially displayed until you hover your mouse cursor.
Your conguration changes will be lost if you click one of the hot link buttons to move to another
utility window. For example, you have changed your Live View layout and then click on the
Playback button, you will enter the Playback window without saving your conguration. Save
your changes before you use these buttons.
IMPORTANT:
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4-2-5. View Cell panel
A single view cell is shown below. Each view cell contains a video stream display area, an
information bar, and functional buttons at the bottom. A view cell is displayed in Normal,
Focused, or Maximized mode.
1. A single click selects a view cell from the View Cell panel, enables its function buttons, and
turn it into the Focused mode.
2. The 2nd click maximizes the size of the view cell to the full of the panel.
3. The 3rd click shrinks the maximized view back into the focused mode.
Although the system automatically selects the video stream to display on the view cell, you can
still manually select a dierent video stream from the Stream tab below.
To deselect a view cell and return to the normal view, click on the Restore
button at the
lower right of the window.
Adding Cameras to View Cells
1. Click and drag a camera from the camera list to an unoccupied view cell.
2. Double-click a camera on the camera list. The camera will be added to the rst available view
cell.
To deselect a view cell and return to the normal view, click on the Restore button at the lower
right of the window. You can also click on another view cell to continue adding other cameras.
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A camera can be inserted into multiple view cells. This way, a camera with a wide eld of view, ,
can simultaneously display dierent regions of interest on dierent view cells.
IMPORTANT:
If the current layout already contain the max. number of cameras, e.g., 16 for the ND9441, the
following message will prompt.
If you are using the 16-CH ND9441, there can be more than 16 view cells across multiple layout
pages, e.g., on the second page of the 1M+12 layout. Placing a camera in the 17th to 18th view
cells will bring out the following message.
A view cell attempting to connect to a network camera will look like this. If the connection
attempt takes a long time, it may result from network problems or incorrect conguration with
video streaming. For example, you may have congured the camera to be streaming a 5MP
stream. The NVR uses video stream #1 for recording, and stream #2 from cameras for live
viewing. You should then open an individual web console with the network camera to change its
video streaming conguration.
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Information Bar
Status icon Description
Connected with live streaming; a single click on this icon can trigger a manual
recording.
Connected and recording video to system storage.
Disconnected or trying to establish a connection.
If you disable the Manual recording
function on the Settings page, you
will not be able to use the Manual
Recording function on the Liveview.
A mouse hover over the status icon will produce the following messages:
1. "Connecting..." or "Cannot connect" Connecting to a camera, or connection problem
might have occurred.
2. "Live streaming" Video is being streamed.
3. "Recording" Currently recording the video stream.
Status icon
Camera index
Video time
Video time: The time congured on the NVR system is displayed here.
Camera index: an index number appointed to a camera following the order you inserted
cameras during the initial setup.
NOTE:
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The time display format is as follows:
yyyy/m/d/yyyy hh:mm:ss 2014.05.05 16:15:41
Tool Bar Buttons
Buttons Description
Resumes streaming.
Pauses a video stream.
Adds a Bookmark (that saves a short description and a one-minute footage from
the current feed)
Takes a snapshot.
Removes camera from the view cell.
Mutes (if there is audio input from the camera.)
Unmutes
Stream selector.
Restores the view cell's original position on the Liveview panel.
Maximize the size of current view cell.
Activates the PiP function.
Disables digital zoom (PiP).
Volume controller
Fisheye display modes - if the view cell contains video from a sheye camera, the
sheye display mode selector will be available:
1O: the orginal circular view.
1P: the panoramic view.
1R: the regional view.
Please refer to the sheye camera's User Manual for more information.
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Tool Bar Functions in Details
1. Play and Pause buttons:
These buttons pause and resume a video stream currently being played on your web browser.
Note that this operation does not aect the video recording taking place between a camera and
the NVR system.
2. Bookmark:
This function allows you to place a bookmark on a recorded stream when you observe a
situation from your live view window. The bookmark is preserved as a one-minute footage along
with a short description of a particular incident. The precondition of using this function is that
the video stream, while you are watching it on the view cell, must be recorded to the NVR at the
same time.
To add a bookmark,
1. Click on the button,
2. Enter a short description that can be as long as 120 characters.
3. A conrm message will prompt at the lower right of the screen.
If the current video feed is not being recorded to storage, you will receive the following message:
Errors with creating bookmarks may also result from network and server errors.
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Below are two bookmarks (yellow tags) shown along with a recorded video in the Playback utility
screen. Bookmarks help nd and retrieve important moments in a recoded video.
3. Snapshot:
This button produces a snapshot prompt. You may then right-click on the snapshot image to
save it to a preferred location.
Bookmarks will be erased if the user/system erases the video clips they were appended to. For
example, system will recycle storage space by deleting old videos along with their bookmarks.
Note that the size of a snapshot is equal to the frame size set for the video stream.
NOTE:
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4. Clear:
This button removes camera from the current view cell. The view cell will then be available for
other cameras
5. Mute and Unmute:
These buttons stops or resumes audio from a live stream.
6. Restore:
This button restores the view cell's original position on the Liveview panel.
7. Maximize:
This button extends the size of current view cell to the full of the Liveview panel.
8. Activate and Deactivate PiP function:
PiP is short for Picture in Picture, a function that provides digital zoom into a live video.
When activated, a Global view window will appear at the lower right of the view cell as shown
below. You can display only a portion of the complete video frame as an area of your interest.
Using a click and drag on the ROI window, you can instantly move to other areas within the
video frame.
Global view
Zoom In Zoom Out
160%
ROI
Shrink/
Expand
Note that not every camera supports the PiP function.
You can resize the ROI window by a mouse hover on the lower-right corner of the window until
the resize mark appears. The default size of the ROI window is 25% of the Global view.
Click on the deactivate
button to close the PiP window.
The Talk function in the two-way audio is currently not supported.
NOTE:
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9. Volume controller:
The volume control takes eect when audio input from the network camera is available. Audio
is heard only from a focused window, one that you selected by a mouse click from the Liveview
panel. Some network cameras do not come with an embedded microphone, and its audio is
disabled by system default. The actual sound level is also dependent on the system volume of
the PC having a web console with the NVR.
The sound volume conguration will not be preserved when a camera is removed from a view
cell, web console is restarted, or when the Liveview layout is re-congured.
10. Fisheye display modes:
A view mode selector icon appears in a view cell of a sheye camera. You can click to select a
viewing mode. The viewing modes are illustrated as follows:
1O View (Original View)
180° Hemispheric
Swipe to scroll horizontally
1O (Original view)
1P (Panoramic view)
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1R (Regional view)
The 1R mode (or rectilinear) provides access to one image section within the hemisphere. You can zoom
in or out (using the mouse wheel or PTZ panel) or travel through to other areas within the hemisphere
using simple mouse clicks and drags. A single click on a particular object can bring the object to the
center of your view window. Click and hold down the left mouse button, and you can swipe the view both
horizontally and vertically.
1R View (Single Regional View)
Zoom in/out
&
all-directional
navigation control
Zoom In
Zoom Out
Note that if your sheye mounting type is set to the Wall Mount type, your screen control in the view cell
will be limited to 90° pan and tilt. Make sure your mounting type and camera settings have been properly
congured.
Because sheye lens can cover a wide surveillance area, you can insert a sheye camera into multiple
view cells, and let dierent regional views display in these view cells. In this way, you can have a glimpse
of multiple areas of interest, and the conguration of these dierent view windows will be preserved when
you save your layout settings.
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4-2-6. PTZ panel
The PTZ panel takes eect for cameras that come with mechanical PTZ functions. It does not
support digital PTZ functions. To utilize its functions, select a view cell populated by a PTZ
camera, such as a speed dome.
Depending on the individual functions that come with PTZ cameras, some functions will not be
available for every cameras. For example, the zoom controller will not apply for a PTZ camera
that comes without a mechanized zoom module, such as PD8136 and PT8133.
Pan/Tilt
controller
Preset locaon
selector
Zoom
controller
Auto
pan/patrol
controller
Focus
controller
Model (series) Pan/tilt
controller
Preset location Zoom controller Focus controller Auto Pan/Patrol
controller
PD Yes Yes No No Yes
VS (VS8100
and 8102)
* Depends Depends Depends Depends No
VS84xx/88xx Depends Depends Depends Depends Depends
Listed below are the camera models and the types of supported PTZ controls:
* If the analogue cameras connected through the video server support PTZ mechanism.
On the Liveview window, currently the Continuous Move and the Click-on-image functions for
PTZ cameras are not supported. Neither can you zoom in/out using the mouse wheel.
NOTE:
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PTZ presets: If your PTZ cameras have preset locations, click on the button to unfold the preset
menu. Click on any of the preset locations to move to the area of your interest. Refer to your
camera's User Manual for how to congure preset locations.
The following message will prompt if the camera has no
preset locations.
Pan/Tilt controller: A mouse hover over the arrow buttons activates the arrow button. Use the
buttons to navigate to a preferred location.
Zoom controller: The zoom controller buttons only apply to cameras that come with an optical
zoom module, such as a speed dome camera.
Focus controller: The focus controller buttons apply to cameras that come with focus control
over its lens module, such as a speed dome camera.
Auto Focus: If your camera supports the auto focus function, use this
button to acquire an optimal focus point.
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Auto pan/patrol controller: These buttons provides pan and patrol functions provided that
preset locations have been congured on the camera. For a speed dome camera, the pan
command tells the camera to continuously pan 360 degrees until it is stopped by a user
command. For PZ or PT series cameras, the pan action only takes place once to cover
reachable areas.
The Stop button ends a pan or patrol tour.
4-2-7. Alarm panel
To receive alarms from cameras, you need to congure alarm triggers in the Settings > Alarm
conguration window (
see page 102). Network cameras' digital inputs, digital outputs, or motion
detection can all be used to detect conditions in external environments. When the alarms are
triggered, you can congure certain kind of actions to take place in response to the alarms, such
as:
1. recording the immediate image,
2. sending an Email,
3. sounding the buzzer,
4, sending snapshots to an FTP server,
5. sending event messages to web server,
6. moving camera lens to a preset location,
7. triggering a camera digital output.
The alarm panel displays the latest 10 alarm
entries with the latest alarm on top of the list.
The alarm list keeps up to 200 events. Older
events will be erased if the number exceeds
200.
The alarm panel is polled every 10 seconds. A mouse hover on an alarm entry displays full
information of the event.
Note that multiple alarms can be triggered by one incident. See page 102 for how to congure
the alarm settings.
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If an event is congured with a recording action, there will be a play button to the left of the
alarm message.
Click and read a text-only alarm will turn o the alarm icon . The alarm icons indicate
unread alarms. The number of unread alarms will be listed on the title bar.
The alarm playback window will begin playback of a footage taken 10 seconds before the
occurrence of an alarm. The playback of an alarm-triggered recording will normally last for one
minute. If, however, you congured a shorter pre- and post-alarm recording time, your alarm
recording may be slightly shorter. The default for pre- and post-alarm buer time are 5 seconds
and 20 seconds.
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Move your cursor over an alarm with a recorded
footage. The Play button will become available.
Buttons Description
View live video: displays the live view streaming instead of the alarm recording.
Resumes the alarm playback.
Begins the alarm playback.
Pauses the current playback.
Mute or unmute the audio with the current playback. Drag the controller to
change the audio volume level.
Use the playback slider to quickly change the playback position.
Click to enable the digital zoom function.
The following buttons are available in the alarm playback window.
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Incoming Alarms
New alarms will be indicated by the messages in bold letters, the alarm bell icons, and the
increasing number of unread messages
on the title bar.
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4-3. Graphical Layout and Screen Elements - Search recording
clips
Camera list
Layout
contents
Logo & Menu
Playback panel
Alarm
panel
Calendar
1
2
3
4
5
6
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The screen elements of the Playback window are described as follows:
Item Name Description
1 Camera List Provides a glimpse of all cameras that have recorded data. Basic information is
also provided along with a screenshot.
2 Layout contents Provides functions to extend, rotate, redo the layout, and the synchronous
playback.
3 Logo & Menu Provides access to the Playback and System Settings utilities, as well as
system time and logout function.
4 Playback panel Displays the playback functions. Snapshot, bookmark, and export functions are
also available on individual view cells.
5 Alarm panel Reports alarms transmitted via cameras' DI connections or those by the Motion
Detection, etc.
6 Calendar Shows when the recording took place, and thus enables users to quickly locate
a specic part of recording in history.
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4-3-1. Camera List Panel
The camera list displays the 8 recruited cameras by the sequential numbering order you
congured in the System Settings window on page 75. The elements in the Camera list on a
Search recording clips window are identical to those on a Liveview window. Please refer to
page 153 for details on the Camera list panel.
To begin playback and search for past recordings,
1. Double-click on a camera.
2. The Calendar panel will display the days video recording actually took place. And those days
will be highlighted by a blue background (as the 25th and 28th in the screen below.)
x2
2
3
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There are two key dierences between the Camera List on Liveview and that on the Playback
window:
1. Users can not click and drag a camera thumbnail to a playback view cell.
2. A double-click on a camera does not display video in a view cell. A double-click displays a
calendar where days with recorded videos are shown.
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4-3-2. Search Recording Clips Layout
3 types of layouts are provided for the Search recording clips window: 1x1, 2x2, and 1+3.
In the Search recording clips window, users can simultaneously playback up to 4 recorded
videos.
Clears all view cells on the current layout
Starts or stops the Synchronous playback.
Full view: extends the view cells on the current layout to the full of the screen.
When your current layout is displayed in a full view, move your cursor
to the left center of the screen to return to the default Liveview screen.
The Return button will appear.
4-3-3. Logo & Menu
A logout button, system time panel
, and 3 hot link buttons to access the Liveview,
Playback, and Settings utilities. This panel is identical to that on the Liveview window.
Fisheye viewing modes - if the view cell contains video from a sheye
camera, the sheye display mode selector will be available:
1O: the orginal circular view.
1P: the panoramic view.
1R: the regional view.
Please refer to the sheye camera's User Manual for more information.
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4-3-4. View Cells in Search Recording Clips
The view cells in Liveview and Playback windows are similar. Their dierences are listed as
follows:
1. 3 simple layout types are supported as previously described.
2. The information bar displays camera index and video time information only.
3. The Play and Pause buttons are not available on the Tool bar. One Export function is added
on a playback view cell.
The functional buttons on an individual view cell are descrbed as follows:
Buttons Description
Exports a section of the video into a 3GP or Windows exe le. The length of
exported video is congurable to 1, 3, 5, or 10 minutes.
Adds a Bookmark (that saves a short description and a one-minute footage from
the current feed)
Takes a snapshot.
Removes camera from the view cell.
Mutes (if there is audio input from the camera.)
Unmutes
Restores the view cell's original position on the liveview panel.
Maximizes the size of current view cell.
Enables the digital zoom.
Disables digital zoom (PiP).
Volume controller
Fisheye viewing modes - if the view cell contains video from a sheye
camera, the sheye display mode selector will be available:
1O: the orginal circular view.
1P: the panoramic view.
1R: the regional view.
Please refer to the sheye camera's User Manual for more information.
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Search Recording Clips Control Panel
The time slide bar enables quick skimming through the recording. Its functional buttons are
described as follows:
Buttons Description
Pause
Play. This button is available after you manually pause a playback.
Stops the current playback.
Next frame. After you paused a playback, use this button to browse video frame by
frame.
Speeds down by 1/2. The slowest speed is 1/8.
Speeds up. Increases the playback speed, to 2x, 4x, 8x, 16x, and then to a
maximum of 32x.
Displays the current playback status, such as Playing, Pause, play speed, or Stop.
Timeline slider
Timeline zoomer
Playback info
Control buttons
Span of existing
recording
Timeline zoomer. Use the zoomer to zoom in for more precise
skimming.
Timeline slider thumb. Click and drag this thumb button to move along and reach
a specic point in time. A click on the time line will also work.
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Time span =12 hrs
Time span =1 hrs
Each section =15 mins
Each section =3 hrs
Total time span
The time line shows the length of existing recording taken on a specic time span. You can use
the timeline zoomer to scale down the span of time. For example, if the time span is reduced
to 1 hour, then each section on the time line represents 15 minutes of recording. The total time
span of a timeline starts from the minimal of 4 minutes, 20 minutes, 40 minutes, 1 hour, and up
to a maximum of 24 hours.
In the Synchronous play mode, a change to the zoomer will be reected by all synchronously
playing view cells.
If recordings take place by an event-triggered recording, the intervals between recordings can
be down to 1 minute, and the individual recordings will not be easily discernible. In this situation,
you can mouse over the timeline to pinpoint individual recording instances.
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4-3-5. Alarm Panel
Page selector
Alarm filter
The alarm panel displays the alarms or bookmarks recorded by the day of recording. Two
additional buttons are available: Page selector and Alarm lter.
• A playback button will be available with an alarm-triggered recording. The alarm panel in the
Playback window also supports the List mode and Icon mode that are similar to that in the
Liveview window.
• There can be numerous alarms occurring in a day. Use the page selector to display dierent
pages of alarm entries. Up to 200 entries can appear on one page. Note that the new alarms
that occurred seconds or minutes ago may not be instantaneously listed on the page.
If bookmarks are listed in the Alarm list, a bookmark entry will look like this:
Camera index. camera name (time) - bookmark
Alarm lter:
Use the alarm lter to nd out specic alarms. Use the check circles below to narrow down your
search criteria by Alarm name or alarm type by Motion detection, DI, DO, Tampering, PIR, or
those manually marked down as Bookmarks.
The alarm name is dened by users in the Settings
> Alarm page.
See page 102 for how to congure
alarms.
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You may use the arrow button to view the records in other months. If there are no recordings in
the current month, the recordings taken in the days of the following month will be shown stead.
4-3-6. Calendar Panel
Double-click on any of the existing cameras to display the Calendar panel. Days with recorded
videos will be highlighted in blue regardless of the length of existing recordings that occurred in
that day. You may then click on a day to begin viewing the past recordings.
2 31
4
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Chapter Five System Settings
Since revision 2.0.0.x, the System Settings pages are made identical to those on the local
console. Since the Setting pages are identical, the following pages will be omitted. Please refer
to page 75 for the description of System Settings via a local console.
Some minor dierences between the web console and local console exist. One is the Restore
Factory default function. It is only available on the web console.
The restore function is not available on the local console, for users can use the reset button to
perform the system default restoration.
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Another dierence is the ability to enter a camera or system name using languages other than
English. The NVR's system name also supports the use of other lanaguages. This is only
achievable through a web console.
The following characters are not supported:
[>][<][)][(]["][%][;][#][&][+][-][\]
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Chapter Six Operation
6-1. Liveview
Legends and denitions of icons on the layout panel have been described on page 76.
6-1-1. Placing Cameras into the Layout
It is presumed that you have properly inserted all network cameras in your deployment as
previously described on page 76. All 8 cameras should be listed on the Camera list.
Camera list
Layout
Layout
contents
1. Before operating the NVR, make sure you have properly installed hard drives and congured
the storage volumes. Otherwise, you will not be able to operate most of the system's
functionality.
2. Since the NVR system comes with 32-bit plug-ins for screen control, if your PC runs a default
64-bit IE browser and you manually enter the NVR's address on the browser, your browser
session may malfunction. Instead, if you double-click on the discovered NVR on the IW2
utility, a 32-bit IE browser will open.
Note that layout design can only be performed by the system administrator.
IMPORTANT:
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2. Click and drag cameras from the Camera list to empty cells on your layout. Repeat the
action until you placed all your cameras into the layout. You may also double-click on a
camera's thumbnail to ll it into the rst unoccupied view cell.
To begin the design of your layout,
1
3
1. Select a layout pattern by a single click. The options are: 1x1, 2x2, 3x3, 4x4, 1P+3, 1M+5,
1M+12, and 1M+31, where 4x4 and 1M+12 are available for the 16-CH model.
Camera list
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3. When you lled up the current layout, e.g., 6 camera into the 1M+5 layout, click the page
switch button to continue on the next layout page.
4. On completion, click Save to preserve your setting.
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The sheye mode button is available on the view cell where you inserted a sheye camera.
When a regional view is displayed, the shooting angle and image orientation is kept with the
layout. See page 164 to see more about sheye viewing modes.
1R View
(Single Regional View)
Placing dierent regional views of a sheye camera into view cells will look like this:
In addition to sheye cameras, if a camera has a wide eld of view, you may also display its
dierent elds of view in multiple view cells. Some view cells may also contain a PiP view that is
digitally zoomed.
Only an administrator can alter the display
modes of sheye cameras. Although ordinary
users can make changes to a regional view,
his changes will not be preserved after a
console is re-started.
NOTE:
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4. When you are done with the current layout design, i.e., the user layout 1, click Save to
preserve your settings. This message prompts on the screen whenever any change is made
to the current layout.
5. You can create more user layouts by mouse-overing the user layout button. You may create
more user layouts for dierent purposes, such as for the use of dierent users, or playing
dierent views of a camera on multiple view cells.
If users were created and some cameras are excluded from their access, a user may log in and
see the locked-on cells as shown below:
A user who has limited access rights may still re-arrange the layout of view cells. However,
his conguration change will not be saved after he leaves the current console.
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Note that the PTZ control panel only applies when you select a view cell with a camera that
comes with mechanical PTZ functions. Currently the e-PTZ function is not supported by the
NVR system.
6-1-2. PTZ and Other Screen Controls
With a PTZ camera, the buttons on the PTZ panel become functional when you mouse over
its GUI elements. For all compatible cameras and exerting Zoom, Focus, and Patrol functions,
please refer to page 166 for details. The Zoom function, for example, requires a camera that
comes with a motorized zoom module, and may not be applicable to every PTZ camera.
The preset positions and the patrol functions require the associated conguration on the
cameras via a web console. Before you make use of these functions, you should set up
the preset positions on a web console with the camera. The NVR GUI does not provide the
conguration options with PTZ preset positions.
You can use Preset button to display preset
positions and tell the camera to move and
point at the preset direction, and to perform
a camera tour to visit these positions in a
consecutive order.
By default, every users or administrator logs in to the Live view window to the last layout page
he visited. The last layout page a user visited during the previous console becomes the default
layout.
NOTE:
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To access live view control,
1. Click on a view cell. The view cell will become a focused view cell. The streaming control
buttons will be listed at the bottom of a view cell. These buttons have been discussed on
page 160.
2. The 2nd click on a view cell enlarges it to the full of the live view area. The 3rd click
reduces its size to the original focused view.
3. To deselect a view cell, you can click on another view cell in the display area or click on the
Restore
button.
A selected, focused,
view cell.
If you have concerns with the display quality and frame rate per second, refer to page 89 for
how to congure video feeds for live viewing as well as for video recording. The conguration
options can be found in Settings > Camera > Video.
Note that the constant bit rate methodology is applied in this system and it sets an upper
threshold on the size of IP packets sent with the video streams. Image quality will be slightly
compromised if reaching the ceiling of allowable bandwidth.
NOTE:
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The bookmark function can be executed on a live or recorded stream when you observe a
situation from your Live view or Playback window. The precondition of using this function is that
the video stream, while you are watching it on the view cell, must be recorded to the NVR at the
same time.
To add a bookmark,
1. Click on the button,
2. Enter a short description that can be as long as 120 characters.
3. Click on the + button or simply press Enter on your keyboard.
1
2
3
To place bookmarks and exert screen controls,
On a focused view cell, you can place a bookmark
that saves a short description and a one-
minute footage from the current feed. The bookmark is also displayed along with the recorded
video, and therefore it is easier to look for a specic moment in time when you need to trace
back for a scenario later.
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To Activate and Deactivate PiP function,
PiP is short for Picture in Picture, a function that provides digital zoom into a live video.
When activated, a Global view window will appear at the lower right of the view cell as shown
below. You can display only a portion of the complete video frame as an area of your interest.
Using a click and drag on the ROI window, you can instantly move to other areas within the
video frame.
Global view
Zoom In Zoom Out
160%
ROI
Shrink/
Expand
Note that not every camera supports the PiP function. For example, PTZ cameras do not
support the PiP feature.
You can resize the ROI window by a mouse hover on the lower-right corner of the window until
the resize mark appears. The default size of the ROI window is 25% of the Global view.
Click on the deactivate
button to close the PiP window.
Refer to page 160 for GUI legends and individual functionality.
Audio is only transmitted through the camera in a view cell that is currently selected. You can
manually tune the volume level, mute, or unmute the audio feed through a view cell.
6-1-3. Audio
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You can click on the underlined name entry of a camera on the camera list to open its properties
window. Here you can nd a short description of the camera name, address, and model name.
You can also enable or disable the scheduled or continuous recording set for the camera. Click
on their associated icons,
, , to change their recording status.
For a camera that is not performing a continuous recording, you can click on the Manual
Recording button,
, to start a manual recording. The recording will stop using the same
button.
You can also manually turn on the digital output
, e.g., to trigger an external alarm that is
connected to a specic camera.
6-1-4. Camera Properties and Controls
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To receive alarms from cameras, you need to congure alarm triggers in the Settings > Alarm
conguration window (
see page 102). Network cameras' digital inputs, digital outputs, or motion
detection can all be used to detect conditions in external environments. You can congure
certain kind of actions to take place in response to the alarms: such as,
1. recording the immediate image,
2. sending an Email notication,
3. sounding the onboard buzzer,
4, sending snapshots to an FTP server,
5. sending videos to a web server,
6. moving camera lens to a preset location,
7. triggering a camera's digital output.
The operation details of the Alarm panel and Alarm Playback utility have been described on
page 168
.
6-1-5. Alarm Panel
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6-1-6. Layout view Control Buttons
1. When editing a user layout, you can use this button to clear all view cells of inserted
cameras.
2.
This button extends the current layout to the full of the screen.
3.
The Rotate function lets system display successive pages in a user layout by the
intervals of 10 seconds. The layout page that does not contain camera views will be skipped.
A Rotate action will stop when you
1. move to another page in the user layout,
2. move to another user layout,
3. click to select a view cell,
4. remove a camera from view cell,
5. click to disable the rotation function.
When your current layout spans across multiple pages, use the arrow buttons
to
switch from one page to another. The index number of the current page will be shown between
the arrow buttons.
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6-2. Search Recording Clips
The elements in the Camera list on a Search recording clips window are similar to those on a
Liveview window. Please refer to page 153 for details on the Camera list panel.
1. Select a layout. You can display the playback views of multiple cameras on one screen.
2. Double-click on a camera.
3. The Calendar panel will display the days video recording actually took place. And those days
will be highlighted by a blue background (as the 25th and 28th in the screen below.)
x2
2
3
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However, on a Search recording clips window,
1. You cannot click and drag a camera thumbnail to a playback view cell.
2. A double-click on a camera does not display video in a view cell. A double-click displays a
calendar where days with recorded videos are shown.
6-2-1. Begin Playback and Search for Past Recordings
1
NOTE:
If a video stream was recorded in the MPEG-4 format, it will not be
playable on the Playback window.
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When you selected a day when alarms took place on a camera, the alarms will be listed on
the Alarm panel. Up to 200 entries can be listed on a single page, and a max. of 1,000 entries
across multiple pages.
You may then,
1. Mouse over the alarm thumbnails and click on the play button. The Playback window will then
play back the video recorded by the time of the occurrence.
2. Unlike the Alarm playback function on the Liveview window, which only plays back the
related video for only one minute, the alarm playback will continue throughout the recording
of that day.
6-2-2. Past Alarms and Bookmarks
If you set up multiple triggering sources on a camera,
you can use the Alarm lter button to nd the alarms of
a specic type.
You can select the check circles to narrow down the types of
listed alarms using search criteria by Alarm name, Motion,
DI, DO, Bookmark, Tampering, or PIR.
Note that if searching by the Alarm name, the search does
not apply to the camera model name that is automatically
appended to the description of an alarm. Only the name of an
alarm will apply in the search.
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Note that the bookmarks you inserted on the Liveview window will be listed on the Alarm panel,
and the bookmarks will also appear on the slide bar of the Playback window.
To retrieve or view the video clip tagged by the bookmark, click on it to play the video that was
recorded by the time bookmark was inserted.
Bookmarks
6-2-3. Synchronous Playback
The NVR supports synchronous playback, which allows you to review video clips from up to 4
cameras at the same time. These video clips will be retrieved simultaneously all playing for a
specic point in time.
To perform synchronous playback:
1. Select a layout from the Layout panel, e.g., a 2x2 layout.
2. Click on the Synchronous playback
button.
3. Double-click to select a camera from the camera list. This camera becomes the Master
camera.
4. When the Calendar panel appears, click to select a date you prefer.
5. Click and drag other cameras from the camera list to the empty view cells. These cameras
will play back videos according to your operation on the Master camera.
1
2
Note the following when using the Synchronous playback:
1. Only the alarms triggered on the Master camera will be shown. In the Synchronous mode,
you can not nd the alarms or bookmarks generated for other cameras.
2. The playback speed, selection of video clips, and alarm playback of all cameras are made
synchronous.
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6-2-4. Export media
To export video clips,
1. Click on the Export media
button on the tool bar, while the Playback window is playing
a video section of your interest.
2. An Export media window will prompt.
3. Select the le format using the pull-down menu. An EXE le is an self-executable le playable
by an embedded Media Player. The 3GP format is a multimedia container format for 3G
UMTS services. These les can be played on QuickTime, RealPlayer, and VLC. The le
name will look like this: [MAC]_ [DATE]_[TIME]_ [CAMERA_INDEX].[3gp/exe].
4. Select an export length of video by 1, 3, 5, or 10 minutes. The actual length can be longer
due to the fact that the program needs to trace back to the previous I-frame for a complete
rendering of video frames into the media.
5. Click OK to proceed.
6. System will prompt you for the EXE le. Click Save to proceed.
7. The exported media le should be saved to the default download folder.
8. A self-executable EXE le should look like this.
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6-2-5. Time Search
Use the time line slide bar to nd the nearest recording from a specic point in time.
Timeline slider
Timeline zoomer
Playback info
Control buttons
Span of existing
recording
If the need arises to more accurately pin-point the occurrence of an event, you can use the
Timeline zoomer and the slider thumb on the time line for a closer view into the existing
recording.
Timeline zoomer. Use the zoomer to zoom in for more precise
skimming.
Timeline slider thumb. Click and drag this thumb button to move along and reach a
specic point in time.
Details of the control bar in the Playback window can be found on
page 176.
You can use the timeline zoomer to scale down the span of time. For example, if the time span
is reduced to 1 hour, then each section on the time line represents 15 minutes of recording. The
total time span on a timeline starts from the minimal of 4 minutes, 20 minutes, 40 minutes, 1
hour, and up to a maximum of 24 hours.
In the Synchronous play mode, a change to the zoomer will be reected by all synchronously
playing view cells.
24 hrs
12 hrs
4 hrs
2 hrs
1 hr
40 mins
20 mins
4 mins
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Time span =12 hrs
Time span =1 hrs
Each section =15 mins
Each section =3 hrs
Total time span
If recordings take place by an event-triggered recording, the intervals between recordings can
be down to 1 minute, and the individual recordings will not be easily discernible. In this situation,
you can mouse over the timeline to pin-point individual recording instances.
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Information on Disposal for Users of Waste Electrical & Electronic
Equipment (private households)
This symbol on the products and/or accompanying documents means
that used electrical and electronic products should not bemixed with
general household waste.
For proper treatment, recovery and recycling, please take these
products to designated collection points, where they will beaccepted
on a free of charge basis. Alternatively, in some countries you may be
able to return your products to your local retailerupon the purchase of an equivalent
new product.
Disposing of this product correctly will help to save valuable resources and prevent
any potential negative effects on humanhealth and the environment which could
otherwise arise from inappropriate waste handling. Please contact your local
authorityfor further details of your nearest designated collection point.
Penalties may be applicable for incorrect disposal of this waste, in accordance with
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer
or supplier for further information.
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union.If you wish to discard this product,
please contact your local authorities or dealer and ask for the correct method of
disposal.
Safety and Compatibility
Federal Communications Commission (FCC) Statement
This Equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Warning:
[A shielded-type power cord is required in order to meet FCC emission limits and also
to prevent interference to the nearby radio and television reception. It is essential that
only the supplied power cord be used. ]
[Use only shielded cables to connect I/O devices to this equipment.]
You are cautioned that changes or modications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
[ ]: depend on EUT condition.
VIVOTEK - Built with Reliability
200 - User's Manual
• ＶＣＣＩ規制について
この装置は、クラスＡ情報技術装置です。この装置を住宅環境で使用すると電波妨害を引き起こすことがあり
ます。この場合には使用者が適切な対策を講ずるよう要求されることがあります。
VCCI-A
ACA (Australian Communications Authority)
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
Technology License Notice
Notices from HEVC Advance:
THIS PRODUCT IS SOLD WITH A LIMITED LICENSE AND IS AUTHORIZED TO BE USED ONLY
IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING
QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT
IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF
THE PRODUCT. THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED
CONTENT CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED
FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE
PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT. YOUR USE OF
THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE
OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
H.264
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO
THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
