2 - User's Manual
Table of Contents
Chapter One Hardware Installation and Initial Configuration
.......................................................................... 8
Introducing the Network Video Recorder ............................................................................................................... 8
Special Features ............................................................................................................................................. 8
Safety ............................................................................................................................................................ 11
Chassis Dimensions .................................................................................................................................. 12
Physical Description ........................................................................................................................................... 12
LED Indicators ...................................................................................................................................................... 32
Power Up and Power Down ................................................................................................................................. 33
Confi guring Crowd Control Solution ..................................................................................................................... 34
Section One Management over a Local Console
..................................................................................................... 46
Chapter Two Introduction to the Local Console Interface
................................................................................ 46
2-1. How to Begin .......................................................................................................................................... 48
2-2. Operation on Camera View Cell ............................................................................................................. 54
2-2-1. PTZ Panel ........................................................................................................................................... 54
2-2-2. Digital zoom Panel .............................................................................................................................. 57
2-2-3. Play Recording Clips Panel ................................................................................................................ 58
2-2-4. DI/DO .................................................................................................................................................. 59
2-2-5. Others ................................................................................................................................................. 59
2-2-6. Right-click Commands ........................................................................................................................ 60
Chapter Three Configuation Using the Local Console
......................................................................................... 61
The Main Control Portal ....................................................................................................................................... 61
3-1. Layout .................................................................................................................................................... 61
3-2. DI/DO ..................................................................................................................................................... 61
3-3. Search recording clips ........................................................................................................................... 62
3-3-1. Basic Search ................................................................................................................................62
3-3-2. Alarm Search ............................................................................................................................... 66
3-3-3. POS Search ................................................................................................................................. 70
3-3-5. Smart VCA event search ............................................................................................................. 73
3-3-6. Storyboard ................................................................................................................................... 81
3-4. Export recordings ................................................................................................................................... 85
3-5. Settings .................................................................................................................................................. 87
3-5-1. Settings - Overview ...................................................................................................................... 87
3-5-2. Settings–Camera–Management .................................................................................................. 88
3-5-4. Settings–Camera–Recording....................................................................................................... 96
3-5-5. Settings–Camera–Media ............................................................................................................. 99
3-5-6. Settings - Camera - Image ......................................................................................................... 106
3-5-7. Settings–Camera–Smart VCA Detection ....................................................................................111
3-5-8. Settings–Camera–Motion Detection .......................................................................................... 112
3-5-9. Settings - Camera - PTZ settings .............................................................................................. 113
3-5-10. Settings - Camera - Port forwarding ........................................................................................ 115
User's Manual - 3
3-5-11. Settings - Camera - Update fi rmware ......................................................................................116
3-5-12. Settings–Alarm–Alarm .............................................................................................................118
3-5-13. Settings - Alarm - Email .......................................................................................................... 131
3-5-14. Settings–System–Information ................................................................................................. 132
3-5-15. Settings–System–Maintenance .............................................................................................. 133
3-5-16. Settings - System - Display ..................................................................................................... 134
3-5-17. Settings - System - PoE management.................................................................................... 135
3-5-18. Settings - System - UPS ......................................................................................................... 137
3-5-19. Settings - System - Log .......................................................................................................... 138
3-5-20. Settings - System - VIVOCloud service .................................................................................. 140
3-5-21. Settings – System - Customer support ................................................................................... 141
3-5-22. Settings–User ......................................................................................................................... 142
3-5-23. Settings–User-Login / Logout ................................................................................................. 144
3-5-24. Settings–Storage .................................................................................................................... 145
Storage Volume RAID Levels ..................................................................................................................... 147
3-5-25. Settings - Storage - Scheduled backup .................................................................................. 152
3-5-26. Settings - Network .................................................................................................................. 155
Settings - Network - IP ........................................................................................................................ 155
Settings - DDNS .................................................................................................................................. 156
Settings–Service ................................................................................................................................. 157
Settings–HTTPS certifi cate ................................................................................................................. 161
3-6. POS .................................................................................................................................................... 162
3-7. Trend Micro IoT Security Service ........................................................................................................ 164
3-8. Information .......................................................................................................................................... 165
Section Two Management over a Web Console
...................................................................................................... 166
Chapter Four Login and Getting Started
........................................................................................................... 167
4-1. Login .......................................................................................................................................................... 167
4-2. Graphical Layout and Screen Elements - Liveview .................................................................................... 171
4-2-1. Device List Panel ............................................................................................................................. 172
4-2-2. Layout .............................................................................................................................................. 175
4-2-3. Scene ............................................................................................................................................... 176
4-2-5. View Cell panel ................................................................................................................................ 177
Adding Cameras to View Cells ................................................................................................................... 177
4-3. Graphical Layout and Screen Elements - Playback ................................................................................... 184
Playback Panel ......................................................................................................................................... 185
4-4. Graphical Layout and Screen Elements - Search ...................................................................................... 187
Chapter Five System Settings
............................................................................................................................. 189
Safety and Compatibility
.................................................................................................................................... 191
4 - User's Manual
The NVR also supports the VIVOCloud Retail app. Please refer to the VIVOCloud Retail app
User Guide for details.
IMPORTANT:
セキュリティ基準（新規則第
34
条の
10)
「本製品は 電気通信事業者（移動通信会社、固定通信会社、インターネットプロバイダ等）
の通信回線（公衆無線 LAN を含む ）
に直接接続することができません。本製品をインターネットに接続する場合は、必ずルータ等
を経由し接続してください。」
External Disk Usage Recommendation: We highly recommend users to utilize compliance
USB3.0 cables for optimal performance and to prevent compatibility issues. In order to ensure
proper detection of the external disk and achieve expected data transfer speeds, we suggest
using cables with a length of 60cm or less
IMPORTANT:
The NVR needs to store a database on the hard drives for keeping the Deep Search metadata.
Such metadata will take up storage space, yet the database size will be smaller than Smart
Search II.
NOTE:
1. The NVR is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
NOTE:
User's Manual - 5
Revision History
* Rev. 1.0: Initial release.
Some low quality Ethernet cables with smaller core diameter can seriously reduce the
transmission rate. Use CAT5e or CAT6 cables with a wire gauge of 24AWG for NVR’s uplink
port. A thicker core 24 AWG network cable can off er less resistance than a 26 AWG or 28 AWG
network cable.
Use shielded cables in high noise environments where cross talk and EMI can occur.
IMPORTANT:
Due to the limitation of system resources, the fi sheye's all dewarp modes (including
1O/1R/1O3R/1O8R) can only take place in a 1x1 view cell, for one fi sheye camera.
The onboard PoE are end-span ports.
IMPORTANT:
1. Delete a volume erases the recordings in it.
2. The lift on the 16TB volume limitation also applies to USB3.0 texternal storage.
IMPORTANT:
1. Installation and maintenance service should only be performed by qualifi ed technicians.
2. At all times, maintenance of the inside of the chassis should be carried out after all power is
disconnected.
IMPORTANT:
Avoid the following with the use of battery:
1. Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in
the case of some lithium battery types);
2. Disposal of a battery into fi re or a hot oven, or mechanically crushing or cutting of a battery,
that can result in an explosion;
3. Leaving a battery in an extremely high temperature surrounding environment that can result
in an explosion or the leakage of fl ammable liquid or gas; and
4. A battery subjected to extremely low air pressure that may result in an explosion or the
leakage of fl ammable liquid or gas.
IMPORTANT:
6 - User's Manual
The following are the limitations for web access using the non-IE browsers:
1. Playback: fast forward, back forward, next frame buttons are not available.
2. Snapshot and Auto screen ratio not available on Safari.
3. Web browsers supported:
- Chrome v68.0.3440 and later offi cial version
- Firefox v61.02 and later offi cial version
4. OSes supported
- Windows
■ Windows 7, 64 bit
■ Windows 10
5. Minimum PC hardware requirements
1. CPU: Intel i5 4th generation and higher
2. RAM: 4GB and higher
NOTE:
1. The NVR is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
NOTE:
Use the NVR only with a DC power supply that is UL listed, and limited power source (LPS)
certifi ed. The power supply should bear the UL listed and LPS marks. The power supply should
also meet any safety and compliance requirements for the country of use.
1. La NVR ne doit être raccordée qu’à des réseaux PoE, sans routage vers des installations
extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL, avec
une sortie PoE.
REMARQUE :
n’utilisez la NVR qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec une
alimentation limitée (LPS) certifiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de sécurité et
de conformité relatives au pays d’utilisation.
NOTE:
User's Manual - 7
Symbols and Statements in this Document
i
INFORMATION:
provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE
: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips
: Tips are useful information that helps enhance or facilitate an installation, function, or
process.
WARNING!
or
IMPORTANT
: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard
: This statement appears when high voltage electrical hazards might occur
to an operator.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a fl exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the
Network Camera is installed; then carefully read and follow the instructions in the Installation
chapter to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the
URL Commands of the Network Camera section serves as a helpful reference to customizing
existing homepages or integrating with the current web server.
Package Contents
■ ND9326P or ND9426P
■ Power cord
■ Quick Installation Guide
■ Mouse
■ Screws
■ Foot pads
The operating system and management software are installed on a fl ash memory mounted on
the main board. Except for running the plug-ins for the onscreen control on a web console, there
is no need to install software.
NOTE:
8 - User's Manual
Chapter One Hardware Installation and Initial
Con guration
Introducing the Network Video Recorder
VIVOTEK’s ND9326P and ND9426P are the H.265 Linux-based standalone NVRs with embed-
ded PoE. Equipped for up to 8-CH/16-CH network cameras, the NVRs support 8x or 16x 802.3
at/af PoE ports. Both also display the PoE power information, providing for a more convenient
and smarter installation.
The NVR also supports remote and mobile access via VIVOCloud and iViewer apps for both
iOS and Android handheld devices. The VIVOCloud app provides instant push notification and
direct video playback functions when triggered by an alarm notification, providing users with a
flexible and intelligent NVR for seamless use in small to medium sized video surveillance appli-
cations.
With H.265 compression technology and embedded with 2 HDD’s providing up to 16TB of stor-
age space, the NVR offers greater than 30% more recording capacity than H.264 systems. This
advancement provides users with more storage space for longer durations of video recording.
In addition, the RAID 0/1 configurations provide further data security in the rare event of a hard
drive failure.
For high-quality and detailed images, the NVR supports a maximum network camera resolu-
tion of 4K,20-Megapixels. Furthermore, the NVR supports VIVOTEK’s fisheye network camera
“Fisheye Dewarp” function via a web console, which provides multiple de-warping modes in live
view and playback, ensuring the correct angle of video view and detailed information for flexible
usage. Lastly, to quickly and intuitively find any target event, the NVR is equipped with the “Sto-
ry-Board Search” function, which provides a glimpse of past recordings over an intuitive time-
line.
The NVR supports HDMI and VGA local video output, so users can control the GUI OSD inter-
face via mouse & keyboard, eliminating the need for a separate PC to search video or playback
from the NVR. Additionally, the intuitive and friendly VIVOTEK GUI design gives users a smooth-
er control experience.
Special Features
● Runs on embedded Linux
● 1 x HDMI and 1 x VGA for local display
● 2 x HDD bay
● 2 x Gigabit RJ45 Ethernet port for uplink;
● 3 x USB Ports (1 USB 3.0 in front and 2 USB 2.0 in Back)
● Size: 365 mm (W) x 315 mm (D) x 44 mm (H). Weight: 2.65 (9326P) 2.78kg (9426P, w/o
HDD).
● 8- or 16-CH Live View & 4-CH Synchronous Playback (web console)
● H.265 / H.264 / MJPEG
● Supports RAID0 and RAID1 volume configuration.
User's Manual - 9
● PTZ Support
● Snapshot / Export Media
● Digital zoom Video Control
● VIVOCloud for effortless access from cell phones using a QR code
● Terminal block pins for DI/DO connection.
● Configuration Backup / Restore
● Compatible with VIVOTEK VSS Central Management Software*
● Integration with VIVOTEK Network Cameras
● VIVOTEK iViewer Support (iOS/Android cellphone/hand-held devices)
*The VIVOTEK VSS Central Management Software is not included in the package.
Facing the pandemic outbreak of coronavirus, many governments imposed social distancing
methods to reduce the risk of contraction. One method is to control the number of visitors inside
a building while allowing people to work or purchase the necessities. Using the 3D people
counting cameras at the entrance and exit of a facility, the current occupancy number can be
displayed at the store front.
You can configure an occupancy limit and display the message when the limit is reached.
Instead of having a secuirty personnel to count the number, the solution can help control the
customer traffi c.
3D counting camera
35 / 50
CURRENT ALLOWED
SPACIOUS
SPACIOUS
CROWDED
FULL
The solution enables the following:
• Accurate counting of people entering or leaving a facility.
• Displays the occupancy number on an HDMI monitor.
• Business owners can transfer the solution into VIVOCloud Retail solution when social
distancing becomes unnecessary.
• Notifi cation to cell phone app via the VIVOCloud utility.
The NVR can be part of a Social Distancing solution. Below is a short introduction.
10 - User's Manual
HDMI
NVR
PoE switch
3D Counting
camera
Ethernet
- OR -
HDMI extenders
Entrance / Exit
The Social Distancing package comes with the following components:
1. 1 or multiple SC8131 3D counting cameras.
2. 1 PoE switch
3. 1 NVR
* The Ethernet, HDMI cables, and HDMI extenders are user-supplied.
User's Manual - 11
Safety
Connect the system to an earthed main power outlet.
Never open the housing of the power supply unit.
Install and operate the system only in a dry, weather-proof location.
Observe the following safety factors:
•
Is there visible damage to the system or power cord?
•
Is the system operating correctly?
•
Has the system been exposed to rain or moisture?
•
Has the system been in a long storage under harsh conditions or exposed to
unconforming stress?
The relevant electrical engineering regulations must be complied with at all times during
installation.
Ensure that all maintenance and repair work is handled by qualified personnel such as
electrical engineers or network specialists.
Read this manual before installing or operating the system. The documentation contains
important safety instructions about permitted uses.
The rated AC input is:
100-240V~ 3.5A, 60-50Hz
; the max. consumption:
190W (ND9326P)
,
270W (ND9426P)
.
If a fault occurs, disconnect the power cord from the power supply.
Do not install the system close to heaters or other heat sources. Avoid locations with direct
sunlight.
All ventilation openings must not be blocked.
Use only the cables shipped with system or use appropriate cables that can withstand elec-
tromagnetic interference.
12 - User's Manual
Chassis Dimensions
366
44
316.3
15.5
Physical Description
Front View
4
1
2
3
1 Network uplink status/activity LED
2 System status LED
3 System power status
4 USB 3.0 port
1
User's Manual - 13
Rear View
1 PoE ports # 1 to #16 (ND9426P) 6 Audio OUT
2 RJ45 port - GbE uplink 7 VGA
3 HDMI 8 DI/DO terminal block
4 USB 2.0 port 9 Power socket (110/240V AC), w/ a power
button
5 Audio IN
IMPORTANT:
It is important to leave a clearance of 25cm behind the chassis. The clearance is required to en-
sure an adequate airfl ow through the chassis to ventilate heat.
25cm
To ensure normal operation, maintain ambient airfl ow. Do not block the airfl ow around chassis
such as placing the system in a closed cabinet.
NOTE:
You can also use the Reset button to restore system defaults. Press and hold down the button
for longer than
5
seconds. The system should start restoring defaults.
IMPORTANT:
The total power budget for the ND9326P’s 8 PoE ports is 120W.
The total power budget for the ND9426P’s 16 PoE ports is 200W. Every 8 ports (#1 ~ #8 or #9 ~
#16) provides 100W.
Please ensure the camera PD specifi cation meet the NVR PSE power supply specifi cation be-
fore installation.
9
1
3
4
5
8
2
6
7
14 - User's Manual
SATA hard disk(s) are user-supplied. The network video recorder can readily accommodate
most of the off -the-shelf SATA hard drives.
Hardware Installation
2
2. Use a screwdriver to loosen the retention screws on the sides and the back of the chassis.
Slide the top cover back, and then remove the top cover.
1. Attach 4 foot pads to the bottom of the enclosure.
User's Manual - 15
4. Connect the SATA power and SATA data cables to the hard disk drives.
3. Connect SATA data and power cables to the main board.
SATA Data x2
SATA Power x1
SATA power SATA data
16 - User's Manual
5. Install hard drives to the chassis. Note that the screws pass through the bottom of the chas-
sis and secure the hard drives using the mounting holes at the bottom of hard drives. When
installing hard drives, their label side should be facing up, and the connector side facing the
inside of the chassis.
When securing screws to the hard drives, do not completely fasten the screws. Fasten the
screws half way and insert the screw heads into the key slot holes. When they are in place, fas-
ten the screws from the bottom of the chassis.
User's Manual - 17
7. When done, install the top cover.
6. Secure the hard disks to the mounting positions in the chassis with its label side facing up,
and the connectors facing the inside of the chassis. The sample drawing below shows the po-
sitions.
SATA1
H.D.D.
SATA2
H.D.D.
18 - User's Manual
Rack-mounting
(Optional, and the rack-mount brackets are separately
purchased)
If you need to install the NVR system into a rack cabinet,
1. Secure the brackets to the sides of the chassis by driving 3 included screws.
If you have either a round-holed or square-holed rack, install cage nuts or clip nuts to the
desired positions on the rack posts.
The instructions below are based on the installation to a 4-post equipment rack.
The slide rails apply to rack cabinet of a depth of 700 to 900mm. With 2 hard drives, the
chassis can weigh up to 4kg.
IMPORTANT:
User's Manual - 19
2. Secure the chassis to rack posts using 2 M6 screws on each side.
M6
Interface Connections
1. Connect to a monitor using an HDMI cable. VGA is also supported.
2. Connect CAT5e or better-quality Ethernet cable to the GbE Ethernet ports.
3. Connect USB devices such as, mouse, keyboard, USB optical drive, or USB thumb drive (for-
matted in FAT format), joystick, or UPS.
4. Connect external devices, such as sensors, relays, or alarms to the terminal block.
5. Connect the system to the power mains.
3
20 - User's Manual
Camera 01
Camera 02
Camera 03
Camera 04
Camera 06
Camera 05
Camera 07
Camera 08
Camera 09
AC100-240V
50-60Hz
LAN
USB 2.0
LAN/WAN
#1 ~ 8 or 16
PoE
NET 1
NET 2
Please do not connect the NVR's PoE ports to non-PD* devices (such as an Ethernet switch LAN port). The Ethernet
control circuits may not be compatible.
* PD = A Powered Device designed to receive power source from a PoE connection such as network cameras.
NOTE:
NET 1 and NET 2 reside in diff erent subnets.
NET 2 resides in the same subnet of the onboard PoE ports. If users prefer to access the PoE
powered cameras using 3rd-party devices, he can connecct the NET 2.
User's Manual - 21
NOTE:
2-1. If external USB 3.0 storage is attached, a volume size larger than16TB is supported. The
NVR supports the connection to a USB3.0 storage with a maximum of 5 disk drives. The
minimum storage size in the external storage is 64GB.
2-2. The external storage must be powered on fi rst before the NVR.
2-3. Hot-swapping is not supported. If the external storage is disconnected, recording will be
continued using the NVR's internal disk drives.
2-4. The storage confi guration on the external storage is separately confi gured, e.g., RAID
confi guration. The RAID volume on the external storage appears to the NVR as a single
large disk drive, and you should create a volume from it from the Storage confi guration
page.
2-5. If the disk drives in the external storage are not configured into the NVR's storage
volumes, you can use them as the external backup devices. To do so, you should format
disk drives in the external storage in the FAT32 or NTFS format, and export the recorded
video on NVR to these disk drives.
2. Note on external storage enclosure via the USB 3.0 interface:
2
2
2
2.
N
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N
N
N
ot
ot
ot
e
e
e
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xt
xt
xt
er
er
er
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storage
en
en
en
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f
ace:
1. The onboard DHCP server provides IPs for the connected PoE cameras (10.1.1.1 or
192.168.2.1 onward). The uplink Ethernet port acquires a different IP from the network it
connects to. The PoE ports and the uplink are in the separated networks.
If your uplink port happens to connect to a 10.1.1.x network, make sure you change your PoE
subnet to 192.168.2.x segment.
Although the system supports MAC Binding, the system should be able to detect VIVOTEK's
cameras within the network regardless of the presence of a DHCP server.
22 - User's Manual
Terminal Block Connections
The terminal block pinouts is shown as follows:
The relay pins default status is set to Normally Open. Connect your relay or external devices’
signal wires to the system, the system will automatically detect the current signal status. You
can then trigger the external devices using the DI/DO panel on the live view.
You can also confi gure the system alarm setting for the system to automatically trigger a relay
pin on the occurrence of system events. See Alarm settings on page 118.
ssss
Normally Open
pin
Common pin
Normally Closed
pin
Coil
1 ALARM OUT_NO
2 ALARM OUT_COM
3 DI1 (ALARM IN)
4 DI2 (ALARM IN)
5 DI3 (ALARM IN)
6 DI4 (ALARM IN)
7 GND (IN 1/2)
8 GND (IN 3/4)
The GND are common ground for the DIs.
2-6.
Limitations
:
• When you are exporting video to the disk drives in an external storage, you cannot
select the other disk drives to create a new volume.
• If the disk drives or volumes in the external storage is smaller than 1TB, you cannot
confi gure them as volumes for the NVR.
• The connection interface to external storage must comply with the USB 3.0
specifi cations.
2-7. The RAID or volume confi guration in the NVR does not extend to include devices in the
external storage.
User's Manual - 23
If you connect the NVR to a PoE port of the AW-FED series PoE switch, make sure you turn off
the PoE output on that specifi c port using the onboard DIP switch. Otherwise, the high power
output can damage the LAN port on NVR.
WARNING
:
Limitations on text entry length:
* User account: 64 alpha-numeric characters
* Account password: 64 alpha-numeric characters
* Path name: 256 alpha-numeric characters
* Supports all printable ASCII (0x21-0x7E) characters and space (ox20) for password.
!"#$%&\'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijkl
mnopqrstuvwxyz{|}~
* IP domain name: host.xxx.yyy.zzz - 63 bytes; total: 253 bytes
* Email account: local@domain_name_part - local -63bytes
domain_name_part - 253 bytes.
ON
1234
5
678
PoE cameras
NVR
AW-FED PoE switch
PoE ON/OFF switch
24 - User's Manual
Initial Confi guration - via a Local Console
4
Follow the onscreen messages to complete the initial confi guration:
A local console requires the following:
1. A monitor is connected via an HDMI or VGA cable.
2. A mouse and/or a keyboard are connected to the system.
3. It is presumed that the system has not been confi gured yet.
You should create a password for the protection of your system fi rst. Use the combination of
alphabetic, numeric, and special characters of at least 8 characters to create a password of
reasonable strength.
1. Select the UI language, Time zone, and current date and time. Click on the Continue button to
proceed. Make sure you enter the correct date and time.
User's Manual - 25
Except in the initial setup, changing system time can produce disruptions to the existing
recordings. Turning the current system time back to a time when video recording was taking
place can generate duplicate fi les. And those fi les may not be playable.
IMPORTANT:
2. The system will then start to scan the local subnet for connected cameras.
3. All cameras detected on the network will be automatically selected. If necessary, deselect the
cameras you want to exclude from the confi guration. Click
Continue
to proceed.
The NVR will automatically change the camera streaming settings. Please do not skip the add
camera process in the setup wizard.
The cameras connected to the NVR PoE ports are placed behind a default gateway 10.1.1.1 or
192.1682.1.
26 - User's Manual
1. The maximum decoding bandwidth is
H.265 Up to 1080P@480fps
H.264 Up to 1080P@480fps
Pre-recording: 5 seconds (max. 10)
Post-recording: 20 seconds (max. 300)
When cameras are recruited into the confi guration, their stream 1 is used as the recording
stream.
The resolution and fps (frame rate per second) of stream 1 may vary depending on the
specifi cations of diff erent cameras.
2. If there are less than 8 or 16 cameras, the Auto Setup will automatically move to the next
confi guration step.
NOTE:
User's Manual - 27
If the need should arise, you can manuallly enter an IPv6 address to recruit a camera.
Note that currently you can not search a camera with an IPv6 address in the device search
panel.
NOTE:
Note the following when using IPv6 addresses:
1. Abbreviation is supported, e.g., :: for 0000:0000.
2. If illegal characters are entered, confl ict warning messages will display.
28 - User's Manual
4. The system will automatically create volumes from the installed disk drives. The process will
take several minutes. Hard disks will be confi gured into single-disk volumes. You can delete
these volumes and then create RAID volumes in the
Settings
>
Storage
page.
5. An optional utility,
VIVOCloud
, is available through the Apple and Android App Stores. The
VIVOCloud works with a server hosted by VIVOTEK for bridging and tunneling video requests
between client devices and network cameras/CMS/NVR. The utility simplifi es and facilitates
network confi guration for access across the Internet.
The prerequisites for using the VIVOCloud are as follows:
1. Download and install the VIVOCloud utility to your cell phone.
2. Both the NVR and your cell phone have access to the Internet.
With this utility, you do not need to confi gure IP port forwarding on router or set up a DDNS
address for the NVR. You do not even need to know the IP address of the NVR. The
VIVOCloud utility automatically manages the network parameters required for making the
connection. The VIVOCloud comes with viewing and playback interfaces very similar to those
in the iViewer utility.
To connect the NVR from a cell phone using the VIVOCloud:
5-1. Click on the
VIVOCloud
button on the wizard.
User's Manual - 29
5-2. The QR code will be generated.
5-3. Open the QR code utility from your cell phone. If you already registered an account, tap
LOG IN
. If not, tap
SIGN UP
to register an account from a VIVOTEK server.
User
5-4. You can be defaulted to the Live view page. Tap the
Add
button below to add devices.
The NVR also supports the VIVOCloud Retail app.
Please refer to the VIVOCloud Retail app User Guide
for details.
30 - User's Manual
5-5. Tap the
ADD DEVICES MANUALLY
button.
5-6. You can then point your cell phone lens at the NVR screen (Step 5-3.) and use the
SCAN QR CODES
function to establish the connection. You may also manually enter
the device ID.
User's Manual - 31
6. Click the Done button.
5-7. The process will take several seconds to complete.
5-8. The NVR and the cameras under it will be ready for access.
32 - User's Manual
LED Indicators
Name Behavior Defi nitions
1.
NET
LED 1 Blinking Green Data is being transmitted or received.
2 OFF The Ethernet uplink NET1 or NET2 is disconnected.
2.
Status
LED 1 Constant Green System ready.
2 Blinking
Green
every 1 second
Updating fi rmware or device pack.
3 Constant
Red 1. S.M.A.R.T.-related disk errors,
2. A confi gured H.D.D. is missing,
3. H.D.D. is full. Buzzer will also be sounded. When
buzzer is turned off , LED will return normal.
3.
Power
LED 1 Solid
Green The NVR is powered on.
2 OFF The NVR is powered off .
5
1
2
3
User's Manual - 33
To power up and power down,
On the initial confi guration:
1. Connect the power cord between the system and power outlet.
2. Turn on the system using the power button on the back of chassis.
After the initial connection,
Use the power down button on the lower right corner of the Settings page. The system
should start fl ushing the cached contents in system memory and gracefully shut down. You
should then fl ip the power switch button on the back of chassis to completely shut down the
system.
Press the Reset button for longer than
5
seconds can restore system defaults.
Power Up and Power Down
1. No storage system is completely fail-safe. Damage to data might occur due to file system
corruption, operating system malfunction, virus infection, HDD component failures, and so on.
Therefore, it is highly recommended to regularly back up your data, and VIVOTEK disclaims
responsibilities of data loss or recovery.
2. Always power off the system using the power button on the back of chassis. The system is
powered off when you observe that all LEDs go off . Do not disconnect the power cord while
the system is still operating. Doing so will result in data inconsistencies. The normal power-off
procedure allows cached data to be written to disks.
If system buzzer is sounded, move your mouse cursor to reveal the main screen portal, and
then click on the
Stop buzzer
button.
Serious system faults, such as a missing volume, can trigger the system buzzer. Verify the
cause of system fault and turn off the buzzer.
NOTE:
WARNING:
6
34 - User's Manual
Confi guring Crowd Control Solution
7
Camera 01
Camera 02
Camera 03
Camera 04
Camera 06
Camera 05
Camera 07
Camera 08
Camera 09
2. If no human traffi c has occurred, the NVR will return NO COUNTING DATA.
If there are people crossing the counting area and no counting data is shown, you should
examine your confi guration and the camera connection in your NVR.
1. On the desktop, move your mouse to reveal the main portal. Click on the Crowd Control
button at the bottom.
User's Manual - 35
3. Click on the CURRENT number.
4. Enter the number of your staff members. You can enter this number before you open a
store for business.
36 - User's Manual
5. The system will return 4 as the current occupancy.
6. Click on the Settings button to reveal the Settings option.
User's Manual - 37
Configure each parameters for your store/facility.
Allowed occupancy: Enter a number for the maximum number of people to be present in your
facility.
Show on counting page:
Current occupancy - how many people have entered your facility.
Available occupancy - the number of people who can enter without exceeding the
maximum number.
Allowed occupancy:
Displays the maximum number of people allowed to enter the facility.
Scheduled reset:
You can use a scheduled reset to clear the counting results (who entered and left, and
how many are there in a building) when your store/facility is closed.
38 - User's Manual
Level of Crowdedness:
Mode1 -
Low - the number of people in a building is low than 75% of the max. allowed.
Medium - the number of people in a building reached 75% of the max. allowed.
High - When the max. number threshold is breached.
Mode2 -
Mode 2 only displays Low or High statuses.
Low - the number of people is lower than the max. allowed.
High - When the max. number threshold is breached.
Advanced:
Show 3D counting system on counting page - Displays 3D counting system information.
Show Powered by VIVOTEK on counting page - Displays Powered by VIVOTEK wording
on the counting page.
User's Manual - 39
Confi guring Alarm Notifi cation:
1. From the Live view, enter Settings > Alarm. You need to enter the system credentials to
enter the system settings page.
Enter a name for your alarm confi guration, e.g., Alarm from Crowd Control site 1.
2. Select Caution occupancy reached, Full occupancy reached, and Full occupancy clear.
Click on the next button at the lower right.
40 - User's Manual
3. Select
VIVOCloud app notifi cation
. This way, you can receive occupancy notices using
your cell phone. Click next to proceed.
4. If preferred, confi gure a scheduled period of time during which the alarm notifi cation will
take eff ect. The default is all time.
Click Finish for the confi guration to take eff ect.
User's Manual - 41
5. If an alarm is triggered, e.g., the occupancy level has been breached, you can receive
instant noice through the VIVOCloud app.
On the VIVOCloud app connected to a Crowd control solution, you can see the Crowd
control button.
42 - User's Manual
The current status will display on screen. You can constantly monitor the occupancy
situation of your facility or store.
User's Manual - 43
Customizable Screen Confi guration:
1. Enter the Social Distancing control page and click on the Settings button.
Click on
Appearance
.
2. You can customize numerous screen panes. Click on each of the color pane.
44 - User's Manual
There are 3 main screens: Low, Medium, and High. Select the screen for the Level of
crowdedness, and then confi gure your screen.
3. You can refer to the image size information, e.g., that for your company's logo.
Prepare the image fi les and save them to a USB thumbdrive.
It is recommended you jot down the sizes of every screen panes, prepare the image
fi les and upload.
Pane Image size Pane Image size
Logo 240x80 pxl Occupancy 1820x40 pxl
Background color 1920x910 pxl Current occupancy 240x30 pxl
Hint 1820x90 pxl Allowed occupancy 240x30 pxl
Action 1820x375 pxl Information 1820x80 pxl
User's Manual - 45
4. You can change the screen information by entering a string of your preference, such as,
"Masking is mandatory!."
Note that you will need 3 sets of image combinations for 3 levels of occupancy.
5. When done with confi guring all screen panes, click the Apply button on the upper-right
of your screen.
46 - User's Manual
Section One
Management over a
Local Console
Chapter Two
Introduction to the Local Console Interface
Camera 01
Camera 02
Camera 03
Camera 04
Camera 06
Camera 05
Camera 07
Camera 08
Camera 09
User's Manual - 47
By default, a live view appears on an HDMI monitor. The interface architecture of the local
console is illustrated as follows:
Crowd control
LiveView Main screen
Main control portals
Search recording clip
DI/DO
Layout
Settings
Time Search panel
POS search
Camera
Alarm
Management
Recording
Media
Image
Update firmware
Port forwarding
Motion detection
PTZ settings
Smart VCA detection
PTZ settings
Alarm
Email
System
Information
Maintenance
Display
PoE management
UPS
Logs
User
Storage
Network
IP
DDNS
HTTPS certificate
Services
Overview (camera connection & storage)
Stop buzzer
Play recording clip
Digital zoom
PTZ
DI/DO
Snapshot | Manual
recording
Deselect camera
Config. portal
Camera portal
Information
Audio
Export recordings
Customer support
VIVOCloud service
Virtual keypad
Storage
Scheduled backup
Storyboard
Alarm search
Smart VCA event search
User
Login / Logout
Fisheye
Deep search
When a view cell is selected.
After you fi nish confi guring using a Camera portal, click again on the camera view cell to reveal
the main control portals.
For the Export recordings function, refer to page 85.
48 - User's Manual
2-1. How to Begin
1. How to access the Confi guration Portal?
Make sure a mouse is attached to your NVR. Move your mouse cursor, and the Confi guration
Portal will appear on screen. For all the configurable options available through this portal,
please refer to Chapter 3 on page 61.
2. How to access the Camera Portal?
Single click to select a view cell, the Camera Portal will appear. The system automatically
detects the characteristics of an individual camera when you select a view cell.
This portal appears with a camera that supports mechanical PTZ.
This portal appears with a camera that does not support mechanical PTZ.
You can also hide these portal toolbar. Right-click on the LiveView screen to
display the option.
Here are some operation steps using the tool bar:
1. Single-click to select a view cell and bring out the tool bar.
2. Double-click to expand a view cell to the full view.
3. Double-click again to shrink the view cell to the original size.
Tips:
User's Manual - 49
Pan/Tilt
controller
Zoom
controller
Preset
points
Move
ƐƉĞĞĚĐŽŶĮŐ
Home
ƉŽƐŝƟŽŶ
Focus far
Focus near
Patrol button
P
TZ control panel for ordinary PTZ type
PTZ control panel for joystick type PTZ
3. How to retrieve and access recorded videos?
3-1. One is to access the video clips taken within 2 hours. Left-click to select a view cell, and
then click on the Recording clips button.
Select a time value by a single click. You will be prompted for User
name and Password, enter
admin
and
admin
(the default user name
and password), and then click
Login
.
PTZ presets
: If your PTZ cameras have preset locations, click on the button to unfold the preset
menu. Click on any of the preset locations to move to the area of your interest.
Pan/Tilt controller
: Pull the inner circle to the direction you prefer. Release the mouse button to
stop moving.
Zoom controller
: The zoom controller buttons only apply to cameras that come with an optical
zoom module, such as a speed dome camera.
Focus controller
: The focus controller buttons apply to cameras that come with focus control
over its lens module, such as a speed dome camera.
50 - User's Manual
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The
Playback
window will prompt, and a playback begins from the point in time you selected,
e.g., 30 seconds ago. This function allows you to quickly review what has just happened.
3-2. Another way to access past videos is to open the
Search recording clips
window. Move
your mouse cursor to display the
Confi guration Portal
(without selecting any view cell).
Click on the Search recording clips button. Please refer to page 62 for more information
about the search functions.
You will be prompted for User name and Password, enter
admin
and
admin
(the default user name and password) and click Login.
It is highly recommended to change the password after you log in.
User's Manual - 51
4. How to recieve system alarm?
Please refer to page 118 for how to configure system alarm triggers. When the alarm is
triggered, e.g., by digital inputs or motion detection, an alarm message will prompt on the
screen.
Use the > arrow button to browse through the alarm messages.
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If the alarm is confi gured with video recording as the responding action, you can click on the
alarm entry. The Playback window will appear, allowing an instant playback of the alarm-related
footage. You will enter the "Search alarm results" page even if the alarm does not trigger a
recording action.
52 - User's Manual
5. Why live view is unavailable?
The default live view receives a camera's stream #1. If a camera's stream #1 is confi gured using
MPEG-4
as the video codec, the following message will prompt.
You can go to the Settings > Camera > Media > Video window to confi gure the video codec of
stream #1 into H.264 or H.265.
User's Manual - 53
6. How do I move to another layout page?
Move your cursor to the right hand side of your screen. The page turner buttons will appear as
shown below.
For example, if you have 8 cameras placed on 2 2x2 layout pages, use these buttons to visit
diff erent pages.
7. Why the onscreen tool bars disappear after some time?
The system comes with idle modes. Below are the applicable conditions:
1.
Live view:
if no management activities occur for 5 seconds, the tool bars disappear from
screen. When in the idle mode, mouse cursor and tool bars will disappear. Moving the mouse
cursor will re-activate the screen.
2.
Settings page
: If left unattended for 10 minutes, system will automatically log out. The
system will prompt for user credentials if a user tries to access the Settings page again.
3.
Search recording clips
window: If currently there is a video playback, the system will not
enter the idle mode.
54 - User's Manual
2-2. Operation on Camera View Cell
Once you selected a camera, click on the PTZ button on a camera portal.
2-2-1. PTZ Panel
List of preset positions
Focus far
Focus near
Starts patrol
Home
Zoom out
Zoom in
The PTZ panel will prompt. Below are the description of its functions:
1. PTZ control: Click and drag the nudget in the center towards the direction you wish
to move to.
2. Focus: Click on the Focus near and Focus far buttons to adjust camera focus.
3. Home: Click to move the camera lens towards the default home position.
4. Zoom: Use the Zoom in and Zoom out buttons to adjust the camera's zoom ratio.
5. Presets: If you confi gured preset positions, a list of preset positions will appear.
6. Patrol: If you confi gured preset positions into a patrolling tour, click on this button
and the camera will proceed with patrolling through preset points.
Note that on a speed dome camera, the farther you pull the nudget away from the
center, the faster the lens moves. This works like speed control.
User's Manual - 55
List of preset positions
Focus far
Focus near
Starts patrol
Zoom out
Zoom in
Speed selector
1. PTZ control: Click on the arrow buttons to move towards the direction you wish to
move to.
2. Focus: Click on the Focus near and Focus far buttons to adjust camera focus.
3. Zoom: Use the Zoom in and Zoom out buttons to adjust the camera's zoom ratio.
4. Presets: If you confi gured preset positions, a list of preset positions will appear.
5. Speed: Adjusts the speed when moving across the fi eld of view.
6. Patrol: If you confi gured preset positions into a patrolling tour, click on this button
and the camera will proceed with patrolling through the preset points.
Below is the PTZ panel that appears with ordinary PTZ cameras.
Due to the limitation of system resources, the fi sheye dewarp (1R & 1P) can only take place on
one view cell, for one fi sheye camera.
Currently the fi sheye dewarp function takes place on a web console.
IMPORTANT:
56 - User's Manual
Joystick support
The joystick related operations are listed below:
1. Pan: Continuous move is supported. (joystick X-axis movement)
2. Tilt: Continuous move is supported. (joystick Y-axis movement)
3. Zoom: Continuous move is supported. To zoom in, move joystick Z-axis clockwise (or use
button #2). To zoom out, move joystick Z-axis counter-clockwise (or use button #3)
4. Home: joystick button #1.
5. Auto Pan: joystick button #5.
6. Patrol: joystick button #7. Preset positions must be pre-confi gured for the camera.
7. Stop: Stops auto pan or patrol. Joystick button #6.
User's Manual - 57
2-2-2. Digital zoom Panel
Digital zoom is a function that provides digital zoom into a live video. Be sure you
place your mouse cursor inside the Global view window for the zoom function to take
eff ect.
When activated, a Global view window will appear at the lower right of the view cell
as shown below. You can display only a portion of the complete video frame as an
area of your interest. Using a click and drag on the ROI window, you can instantly
move to other areas within the video frame. Use the zoom ratio pull bar at the bottom
to change the zoom ratio. You may also move the ROI around by click and drags.
Global view
Zoom In Zoom Out
160%
ROI
Shrink/
Expand
Note that not every camera supports the PiP function.
58 - User's Manual
2-2-3. Play Recording Clips Panel
The Play Recording Clips function provides a shortcut to the latest recordings
on the system. You can select 30 secs, 1 min, 3 mins, 10 mins, and 60 mins for
an immediate playback.
For security reasons, using this function requires users to enter his/her
credentials.
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The
Playback
window will prompt, and a playback begins from the point in time you selected,
e.g., 30 seconds ago. This function allows you to quickly review what has just happened.
User's Manual - 59
2-2-4. DI/DO
The DI/DO panel provides a glimpse of all DI and DO signal
statuses from the connected cameras. You can manually trigger a
digital output by clicking on its indicators.
When a digital input is triggered, its status will also be indicated on
the panel.
Please note that DO is triggered by one click. You should then
click again to disable the DO. Otherwise, the DO signal will be
continuously triggered. As the result, if the DO is confi gured as an
alarm trigger, many alarm messages will be generated.
WARNING:
2-2-5. Others
1. Snapshot : is used to take a snapshot from the camera currently selected. Note that this
function only saves the snapshot (in JPEG) to a USB thumb drive.
The USB thumb drive has to be one that is formatted in FAT format.
2. Manual Recording
: Press the button to start a manual recording from a selected camera.
Click again to stop the recording.
3. Return button
: Click to return to the LiveView window.
IMPPORTANT:
60 - User's Manual
2-2-6. Right-click Commands
Left-click to select a camera. Right-click to display the selection menu.
1.
Camera information
: Click to display camera name, resolution, codec, or frame rate on the
view cell. The information will display on the upper left corner of a view cell.
2.
Stream
: Select to display the main or subordinate stream.
3.
Disable live streaming
: Choose to display snapshots on the screen instead. The snapshots
are regularly replaced.
4.
Fit screen with ratio
: The NVR server automatically optimizes the display of camera view
cells. However, you can still select this option to display the camera's original aspect ratio: for
example, the original video feed can be 4:3. Without the fi t screen, every camera's image will
be expanded to fi ll the view cell.
5.
Show tool bar
: You can hide the tool bars by deselecting this option.
6.
Pin status bar
: If selected, the status bar will constantly display on screen.
7.
Log in/Log out
: Log in to enable system confi guration.
A time tab is displayed at the lower center of the screen. You can move your cursor to the lower
center to display the time tab and the alarm panel.
For the 3D counting cameras, right-click on its view cell to display the counting rule option. You
can enable the display of counting lines, and the bounding boxes for detected objects. The
counting results are acquired through the VIVOCloud utility.
Note that the NVR supports the
connection of up to 4 counting cameras.
The VCA rule displays only on the 2x2
layout.
User's Manual - 61
Chapter Three
Con guation Using the Local Console
The Main Control Portal
3-1. Layout
The local layouts:
ND9326P: 1x1, 2x2, 3x3, 1M+5, 1P+3, 1P+6, 2P+3, 3V
ND9426P: 1x1, 2x2, 3x3,4X4, 1M+5,1M+7, 1M+12, 1P+3, 1P+6, 2P+3, 2V+3,
1V+6, 3V
If you select the single view layout, the rotation button will appear. Click the
rotation button below to let the system swap the display of diff erent cameras by
every 10 seconds. The rotation speed is confi gurable via Settings > System >
Display.
Move your mouse cursor across the screen to display the portal.
3-2. DI/DO
Click on the DI/DO button to display the full list of all DI and DO signals
(whether they are connected or not) from all cameras in the confi guration.
If a digital input signal is triggered, e.g., the DI-4 on the left, its indicator will
turn solid white.
Note that you should click again to disable a DO after it is triggered.
Otherwise, the DO will be constantly triggered.
62 - User's Manual
3-3. Search recording clips
Click the button to start searching for recorded clips. A confi rm box will
prompt. Enter User name and Password to proceed.
The search and calendar view will appear. Select a day on the calendar to select the
date when the recordings of your interest took place (the days with recorded clips will be
highlighted in blue and green).
Double-click on a day to begin playback and search.
The date highlighted in green indicates today, and the green indicator does not
necessarily mean that there are recorded videos today.
3-3-1. Basic Search
Use the layout button to adjust view cell arangement on screen. You can retrieve the
recorded videos from a max. of 4 cameras at the same time.
Once you select to playback multiple cameras, the playback window will automatically turn
into the 2x2 layout. Up to 4 cameras' recording can be played back simultaneously. This
enables the synchronized playback of video produced by multiple cameras. Users do not
need to switch from one camera to another when searching for forensic evidences.
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User's Manual - 63
The timeline bar enables quick skimming through the recording. Its functions are
described as follows:
Current time
indicator
Span of existing
recording
Timeline scale
Control buttons
Functional buttons
Buttons Description
Time scale selector. Use the buttons to select the span of time displayed on
the tool bar.
Audio volume tuner.
Plays back from 10 seconds ago.
Previous frame. (I-frame only)
Next frame. (I-frame only) After you paused a playback, use this button to
browse video frame by frame.
Play backwards.
Play. This button is available after you paused a playback.
Pause.
Each click on it speeds down by 1/2. The slowest speed is 1/16.
Each click on it speeds up by 2x. The fastest speed is 16 times.
The current playback status is indicated on the screen.
This button appears when you select to playback a fi sheye camera's
recording. This avails the selection of dewarp modes usable during the
playback.
Digital zoom. This applies when a camera is displaying the full of its fi eld of
view. You can use the Digital zoom function to zoom in on the fi eld of view.
Export clips. Use this function to select a span of time you want to export to
other medias.
By default, the playback starts from the beginning of a day's recording. While playing the
recorded video, click on the timeline to replay a point in time in the video.
Snapshot. Takes a snapshot of the current FOV. The Snapshot button has
been moved to the right-hand side of each view cell.
64 - User's Manual
The fi sheye dewarp modes can be selected during a playback: e.g., 1R,
1P, 1O3R, or 1O8R.
When playing the video recorded by a fi sheye camera, the fi sheye display options will be
available on screen. You can click to select the 1O, 1P (Panoramic), 1R (Regional), or 1O3R (1
Original and 3 Regional), or 1O8R modes. If 1P, 1R, 1O3R, or 1O8R mode is selected, you can
exert the mouse control on screen, such as swiping the view, or hold down the mouse button
and swipe the fi eld of view.
Please refer to the User Manuals that came with fi sheye cameras, or page 168 for description of
fi sheye display modes.
User's Manual - 65
Note that to export a video segment from the playback timeline,
1. Click on the
Export
button
,
2. Insert a USB drive formatted in the FAT format.
3. Select the "From time" by clicking on the timeline. You can also manually enter the
"From time" and the "To time."
4. Click on the "From time" tab using a single click.
5. Repeat steps 3 and 4 to confi gure the To time.
6. Click on the Export button.
1
1
1
2
The export process is indicated on the right. Depending on the length of footage to be
exported, this process can take minutes.
When completed, a message will display on screen.
The default for export is 5 minutes before and 5 minutes after the point in time that is
currently selected.
A tar file containing a log file will also be created, including the
information for export time, user, camera name, recording time
span, etc.
66 - User's Manual
3-3-2. Alarm Search
Click on the Alarm search button on the upper left of the screen to enter the Alarm Search
panel.
66
6
66
66
66
6
6
6
U
U
U
U
U
U
U
'
'
'
'
'
M
M
M
M
M
M
l
l
l
l
You can specify the search criteria by selecting the devices to be involved in the Alarm search.
1. Camera list.
2. The From and To time.
3. Pre-confi gured alarms, such as those associated with camera DI, motion detection, or VCA
analytics triggers, etc.
4. Trigger: DI, DO, tampering detection, disk failure, cyber security events, and VCA video
analytics events.
Use the combinations of these parameters to sort through the alarms.
User's Manual - 67
You can then specify the start time and end time to confi gure a span of time to be searched.
You can also determine what alarms will be included in the search.
68 - User's Manual
You can select what types of triggers were associated with the recordings you want to fi nd.
When done with the selection, click on the Search button. In the sample screen below, a list of
alarms is displayed, and you can click on any of them to replay the moment when the alarm was
triggered. The alarm-related recording will typically include a length of 5 seconds of pre-alarm
and 20 seconds of post-alarm footage.
When the Search window is left unattended for 10 minutes, the NVR will return to the live view
display. To enter the Search window, you will have to enter the user credentials again.
NOTE:
Up to 200 search result entries will appear. If more
than 200 entries have been found, click on the New
results button on the last entry page.
If two cameras participate in the recording of an
alarm-related event, the footage of one camera will
be played fi rst, and then that of the other.
If a user's operation takes place (pause, rewind,
etc.) during the playback, the system will stop the
consecutive playback of multiple alarm footages.
User's Manual - 69
When the Search window is left unattended for 10 minutes, the NVR will return to the live view
display. To enter the Search window, you will have to enter the user credentials again.
NOTE:
Use the page up and page down buttons to browse through the alarm list. Use the continuous
playback button to let the system automatically play all alarm clips. The continuous play starts
from the first alarm or from the alarm you currently clicked and selected. Click on the button
again to stop the continuous play.
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3-3-3. POS Search
Search by POS transaction:
The NVR station can collect coordinated database information
from a POS machine. This function provides access to the video clips associated with the
sales records on the POS machine. Details of transaction can be listed on screen so that a
manager can see the live view when controversial events occur.
To search the POS-related recordings,
1. Select the connected POS machine, if there are multiple (via the Settings > POS
confi guration).
2. If you know the approximate time of occurrence (bill void, content adjusted, shortage of
products, and other frauds), use the calendar to select a time span.
3. Select a search confi tion, such as item name, subtotal, or the transaction number.
You can use the
>
,
<
, or
=
signs to specify the amount you are searching for. For example,
key in >100 for amounts larger than $100.
4. You can click the add button below to append more search conditions.
5. When done, click the search button.
* Note that when you need to search an item by its name, you can not enter Chinese on the
local console. You can install VAST 2 CMS software and search the Chinese item name.
User's Manual - 71
Playback
Displays
transaction data
6. You can click on any of the search results to display the transaction data or playback the associated video.
7. You can export the related video if the need should arise. Make sure you select the "Include POS transaction data"
checkbox when exporting the video.
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8. Once exported, you should contact VIVOTEK's technical support for a custom-made StandalonePlayer. Copy the
standalone player to the same folder of your exported video. Use it to playback the exported video.
9. The transaction details will display along with the exported video.
User's Manual - 73
3-3-5. Smart VCA event search
The search function helps sorting through hours of videos, enabling you to quickly fi nd a person
or an event of your interest. This facilitates an eff ective search for a deployment across large
surveillance areas. VCA events are recorded along with video recordings.
The NVR automatically detects cameras that come with the video analytics functionality. Note
that the video analytics configuration should be separately configured on individual cameras;
such as drawing the detection zone and detection line for Line-crossing detection.
You may also refer to the following documentation for more information about video analytics:
1. Smart Motion Detection User Guide.
2. Smart VCA User Guide.
3. Smart 360 User Guide.
Out
In
Detected object
Tracking block /
Bounding box
Visual identifier
Detection line or
Detection zone.
On the live view, you can also see the
analytics rules and the bounding boxes
indicating the detected objects while the
analytics is taking place.
The event search takes effect when the
related cameras are currently recording
videos to the NVR.
This search panel enables the search for the detection results from Smart VCA analytics
functions. They include:
* Line crossing detection
* Intrusion detection
* Loitering detection
* Face detection
* Missing objection detection
* Unattended object detection
* Crowd detection
* Running detection
* Restricted zone detection
* Parking violation detection
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Intrusion Detection
VIVOTEK Intrusion Detection can be used to detect people entering or leaving a virtual
area in the camera fi eld of view.
Alerted zone
The applicable scenarios of this feature can be:
* Detects when a person enters a bank vault or school after the offi ce hours.
* Detects when a person leaves an emergency exit or fire escape, or any place that is
normally forbidden from access.
Line Crossing Detection
The Line Crossing detection detects one or multiple persons crossing a virtual trip-wire. The
traffi c direction can be assigned on screen for persons passing the line in one specifi c direction
or in both directions.
Out
In
Detection line
The applicable scenarios of this feature can be:
* Detects someone who enters a drive way, entrance, or exit through the virtual line.
* Detects and triggers an alarm in a predetermined direction.
* The detection line can be used as a fence boundary to know if someone has crossed the
articulated line around a perimeter.
Below are the short introductions to these analytics functions:
User's Manual - 75
Loitering Detection
The Loitering detection can be used to detect a person of a group of people lingering in an area
for longer than a preset time threshold.
ATM
The applicable scenarios of this feature can be:
* Detects when a pserson is loitering at a walk-up of ATM lane.
* Detects when a person is loitering in a high-theft area of a store, or to prevent vandalism and
break-ins.
* Detects when a person is loitering in an area that is normally not an access for visitors.
Missing Object Detection
The Missing Object detection can be used to detect the removal of a predefi ned asset from a
surveillance scene.
The applicable scenarios of this feature can be:
* In a campus setting, the Missing Object feature can be used to monitor high-risk areas for
theft, such as the administrative offi ces, computer labs, or science laboratories.
* Detects when theft occurs in storage areas or warehouses. It is helpful when there are security
personnels monitoring the scene, yet their attention went down through time.
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Face Detection
Face detection detects the presence of human faces in the fi eld of view.
The applicable scenarios of this feature can be:
* By tagging the video frames which contain facial features, the administrator can later search
for the video clips with presence of these faces in a more efficient manner. Instead of
searching through hours of recordings, face detection can facilitate the process of forensic
search in recorded videos. Objects irrelevant to facial features will be fi ltered out.
Unattended Object Detection
The Unattended Object detection can be used to detect objects intentionally or unintentionally
left in scene.
The applicable scenarios of this feature can be:
* Detects objects placed in front of an emergency exit.
* Detects objects left on subway tracks, platform, on a bridge, or in a bank lobby.
User's Manual - 77
Crowd Detection
Crowd detection calculates the number of people in a specifi c area. When the number exceeds
a preset number, an event is triggered.
The applicable scenarios of this feature can be:
* Detects the congestion when the number of people in a region exceeds a preset number, e.g.,
10 in a waiting line. For example, at an airport, when too many passengers are waiting in line,
new checkpoints can be opened, and they can be directed to other checkpoints.
* To monitor a special area where at most one person is allowed inside. For example, one
person is normally allowed in the area in front of an ATM machine or a strictly guarded
entrance. Tailgating can occur if one uses his/her access card to open a gate while the other
sneaks in following behind.
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Select the span of
time you want to
sort through.
Select one or multiple
event types.
Select individual cameras or
all cameras
The Smart VCA search function can be accessed from the main portal using the
Search
button.
When you are at the search panel, click on the
Smart VCA search
tab.
1. Select the cameras that generate VCA events. Select at least one camera.
2. Confi gure the time span within which the events occurred. Use the pull-down menu to change
the From and To times.
3. Select the Event types, namely, the pre-confi gured VCA analytics rules. Note that the event
rules should have been properly confi gured on the individual cameras.
4. Click the Search button to begin the search. Depending on the scale of the search (how many
cameras involved, and the span of recordings in search), the search should be completed in a
few minutes.
User's Manual - 79
5. The search results will display as thumbnail images. To view each short video clip, click on
the thumbnail. The playback video window is located on the right. Click on the Expand/Shrink
button
to watch the video in a full screen.
You can use the Esc button to leave the full screen. Click to select another thumbnail, or use
the < or > buttons to view the previous or successive clips.
The default for the event recording setting is 5 seconds for pre-event, and 20 seconds for the
post-event recording. You may change the parameters if the need should arise.
You may then select clips of your interest and click the "Select clips to export" button. The
associated clips can be exported to a USB thumb drive.
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You may use the sort menus on the upper right to sort your search results. If using the "Sort
by event type" option, events of diff erent types will be displayed in a sussessive order.
When exporting video clips, mouse over and select the small checkboxes on the thumbnails.
Single-click to select video clips. When the selection is done, click the Export button to
proceed.
User's Manual - 81
3-3-6. Storyboard
Camera selector
Time selector
Search button
Time span
Snapshots during the time
span
Fore- & backward
buttons
Click to enter a shorter time span
The Storyboard interface provides a glimpse of past recordings over a timeline. It looks and
operates like doing the fi lm editing after a fi lm was shot.
To enter the Storyboard window, click on the Storyboard shortcut on the upper-left of screen.
Below are the screen elements of the Storyboard window:
To search for a particular video footage, select the target cameras and the time of
recording. On the Storyboard, the timelines of up to two cameras can be displayed.
Click on the Search button .
82 - User's Manual
Mouse over the line of snapshots to display its time of recording. Click on a snapshot of your
interest. The time of recording is immediately displayed on top of it.
The detailed search is based on a narrow-down criteria. The search begins from a 24-hour time
span, and then moving in to a 4-hour, 1-hour, 10-minutes, and 2-minutes span. When the screen
displays a 24-hour span, each snapshot represents a 3-hour time span.
Each click on a snapshot brings you deeper into the timeline.
24 hour
4 hour
1 hour
10 mins
2 mins
Time span:
1 hour
22:00:00 22:07:30
22:22:30
22:30:00 22:37:30
Below is a sample screen showing the screen of a one-hour time span. Each
snapshot represents a point in time 7.5 minutes apart. Click on a snapshot of
your interest to get deeper into the timeline.
User's Manual - 83
If you fi nd yourself in the wrong segment on the timeline, use the buttons on the upper-right
of the screen to travel.
The definitions of these buttons depend on the time span of your current position. For
example, if you are in a 4-hour time span, the "Back to previous state button" will bring you
back to the 24-hour time span.
Back to
previous state
Previous
# hours/mins
Next
# hours/mins
The smallest time span is 2 minutes. And on the screen of 2-mins span, each snapshot
represents a 15 seconds video footage.
You can then click on the Play button
to playback the recorded footage.
84 - User's Manual
01-01 camera
2016.03.14
14:05:09
1x
The playback window will appear. Please refer to page 63 for the operation details.
To return to the Live View window, click on the Back to Search recording clips button
and
the Back to Liveview button
on the upper-left of the screen.
User's Manual - 85
3-4. Export recordings
The Export recordings button allows users to directly select a piece of recordings by a
specifi c camera, and export that to a USB thumb drive. Users can select one or multiple
cameras, select a period of time in which the recording took place, and then click
export.
The max. length of recording export is 24 hours.
To export recordings:
1. Attach a USB thumb drive formatted in FAT format to the NVR's USB port.
2. Select one or multiple cameras from the list.
2
3
4
5
3. Select the start time of the period of recording time.
4. Select the end time of the period of recoding time.
5. Click the Export button.
A tar fi le containing a log fi le will also be created, including the information for export
time, user, camera name, recording time span, etc.
86 - User's Manual
6. The Export progress will be shown.
7. When the Export process is done, select to resume another export or go back to the live view.
Note that the Export process can take a long time if the time span of the selected video is very
long.
User's Manual - 87
3-5. Settings
Click the Settings button to start the camera and system settings window. A
confi rm box will prompt. Enter User name and Password to proceed.
The system will default to the overview page displaying the camera connection and
storage statuses. An empty position will be left in blank, and a disconnected camera
will be indicated as . The storage volume usage is displayed as the used and
unused spaces.
On a web console, the
Stop Buzzer
,
Reboot
, and
Power-down
buttons are available
on the overview. There are critical conditions that can sound the system buzzer, such
as a disk failure.
3-5-1. Settings - Overview
as
a
d
s
a
u
e
Not recording
88 - User's Manual
On the camera Management page, you can confi gure the following:
1. Recruit or disband cameras.
2. Create a camera name.
3. Binding: Designate how a camera is recognized. The default is MAC
binding. The NVR recognizes a camera by its MAC address regardless of
IP changes. If set to IP binding, static IP setting is preferred. If IP changes
occur, the NVR may not be able to access the cameras.
4. Protocol: You can select ONVIF to recruit cameras made by other
manufacturers.
5. Assign User name and Password, or apply the credentials to all cameras
in your confi guration.
6. Change the Network settings.
7. Change the cameras' positions on the layout screen.
3-5-2. Settings–Camera–Management
MAC
The Camera menu provides access to
Management
,
Recording
,
Media
,
Image
,
Motion
detection
, and
PTZ settings
pages.
For camera name, you can enter up to 64 alphabetic and numeric characters including
[0-9][a-z][A-Z][_][-][ ]. For user name and password, you can enter up to 64 alphabetic
and numeric characters including [0-9][a-z][A-Z][!][$][%][-][.][@][''][~].
User's Manual - 89
Note the following when using RTSP connections:
1. RTSP cameras do not support event recording in the Schedule settings.
2. RTSP cameras do not support FTP, Camera DO, and PTZ as the Alarm
action.
3. RTSP cameras do not support camera's related settings such as Network,
Video, Audio, and Display confi gurations.
4. RTSP cameras will be indicated by an RTSP tag in the device list.
5. RTSP cameras do not support Motion detection confi guration.
6. RTSP cameras can not be selected as an alarm trigger.
For legacy cameras, the NVR supports RTSP connections since firmware
release revision 2.6.x.
To manually add a legacy camera,
1. Select an empty camera entry,
2. Click the Add button,
3. Select RTSP as the protocol.
4. The original rtsp address is: rtsp://<ip address>:<rtsp port>/<access name
for stream 1 to 3>. For example, when the access name for stream 1 is set
to live.sdp: rtsp://192.168.5.151:554/live.sdp.
However, you only need to enter IP address and "live.sdp" in the URL fi eld.
The system automatically fi lls in the other parameters.
90 - User's Manual
In Media > Stream managemeent page, the related Video, Audio, and stream
confi guration for RTSP cameras can not be edited. The RSTP cameras will
be tagged.
User's Manual - 91
To recruit cameras:
1. Click on the Add
button. A list of cameras in the same subnet will appear.
2. Click the
Add
button, the camera will be placed at an unoccupied position. You may
also expand the menu on the side of the Add button to select a position number.
3. When a camera is added, it should appear on the graphical placement below.
4. Click the Apply button after you added cameras.
5. You may click the page back button to return to the previous window.
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To disband cameras:
1. Click on the Remove
button. A list of cameras will appear.
2. The
Remove
button will turn yellow . Mouse over to the camera you want to
remove, and its entry will display the
Remove
message.
3. Click on the Remove message. The camera should then disappear from the camera
list. The recording from that camera will also be discontinued.
User's Manual - 93
You can select DHCP as the method for cameras to acquire IP addresses, or you
can manually configure static IPs for a single or all cameras. Although the NVR
can remember the MAC addresses of cameras, if IPs are changed under the DHCP
configuration, your NVR may still fail to connect the cameras. Please consult your
network administrator for details about network settings.
It is usually not necessary to change port numbers for the HTTP and RTSP ports unless
there is a confl ict in your network environment.
Network
On the Network tabbed window, you can confi gure the network type, IP address, and the
connection ports for video streaming. The cameras connected to the NVR PoE ports are
placed behind a default gateway 10.1.1.1 or 192.168.2.1.
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Since firmware rev. 4.1, the NET2 port can be configured with DHCP enabled or
disabled. This applies to IPv4 address only. If DHCP is disabled, you have to manually
confi gure the IP address.
You can confi gure the range of camera IP addresses when DHCP is enabled.
Please note that the NET1 and NET2 IP addresses have to be diff erent.
User's Manual - 95
Camera position
To change a camera's position on the Liveview layout, click and drag a camera to an
unpopulated position. Note that you cannot swap the positions of two cameras by
dragging a camera onto a position already populated by the other. Also, the camera
index number on the management list is not aff ected by the change of positions.
Click the
Apply
button for the confi guration change to take eff ect. The position screen
displays the current layout on the Liveview screen.
96 - User's Manual
Recording options
On the camera Recording page, you can confi gure the following:
1. Confi gure the duration of camera events, for the concern that camera can be too
frequently triggered.
2. Enter the Pre- and Post-event recording time. The triggering events can be DI, DO,
Motion detection, PIR, or Tampering detection. A recording length of 10 seconds of
pre-event and up to 300 seconds of post-event can be confi gured.
3. The default recording stream is Main Stream. You can still change the streaming
characteristics. Note that you can not assign the recording task to other video
stream.
4. Enable or disable audio recording. Note that audio transmission through HDMI
cable is currently not available.
5. Change the life expectancy of the recording data.
6. You can apply a typical confi guration to all cameras using the Apply to all cameras
checkbox.
3-5-4. Settings–Camera–Recording
You can refer to the User Manuals that come with your network cameras for more
discussions of these confi gurable options.
User's Manual - 97
Select File > Verify Watermark.
Enter the password to verify. If the Not match
value is 0, the video is the original and has not
been tampered with.
7. Watermark password: Confi gure a password in a length of 16 to 64 characters. You can use it
to verify the authenticity of exported videos using the included video player.
98 - User's Manual
Recording Schedule
By default, all video feeds from cameras are recorded at all time. You can modify the recording
task using the schedule tool:
1. Click to select a recording condition's checkbox–1. Continuous recording
, Event recording
, and 3. Clear (no recording).
2. Click and drag on the cells on the time table. For example, to stop the recording during a
period of time, select the the Clear checkbox and move the cursor across the time table. The
minimum unit on the table is half an hour.
3. You may also use the scheduler tool on the right to facilitate the process. You can select a
condition checkbox, and then select the All day, Work hour, Off duty, Working day, Weekend
options to apply a time selection.
4. Repeat the process on individual cameras or select the
Apply to all
checkbox if the schedule
can apply to all cameras.
5. When done with the confi guration,
click on the Apply button.
Note that Event-triggered recording
and continuous recording can not
be taking place at the same time.
User's Manual - 99
3-5-5. Settings–Camera–Media
The Main stream is set for higher video resolution & Network bandwidth use. The Sub
stream requires lower video resolution & Network bandwidth. Users can not associate
individual camera stream with either the Main or Sub stream.
• Main stream: the 1st stream of camera with H.265/1080p /4Mbps/max frame rate.
• Sub stream: the 2nd stream of camera with H.264/360P/1Mbps/max frame rate
• If the connected camera does not support the values described above, the NVR will take
the value close to the specifi cations (resolution/ bitrate)
• The Main stream is applied with 2x2 or other layout of a larger view cell.
• The Sub stream is applied with 3x3 or other layouts of a smaller view cell.
On a local console, the P (Panoramic or M (Middle) view cell will display the Main stream.
For Playback:
Only the Main stream is selected for Playback display. The exported clip fi le should be the
same as selected as the stream type. The Main stream will be the default.
Us
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er
er
er
's
s
s
M
M
M
an
an
an
ua
u
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-
9
The NVR automatically changes camera stream settings when cameras are added.
If users want to manually confi gure camera stream setting, they can disable this function.
The default for the automatic confi guration is,
• Main stream: H.265 1080p
• Sub stream: H.264 360p
On a web console, the Main stream is displayed on a 1x1 layout. The Sub stream is
displayed on other layouts.
100 - User's Manual
The NVR adaptively selects to display a video stream of a diff erent resolution when it is
displaying on a smaller view cell or a full screen.
By default, the Recording stream is Main Stream, which is recorded to the H.D.D.
User's Manual - 101
Video
The Video window allows you to confi gure all video streams (the no. of stream available can be
diff erent for diff erent models). You can confi gure the following:
1. Main stream/ Sub stream: Select to confi gure two basic categorized streams.
2. Codec: video compression codec in H.264, MPEG-4, or MJPEG. Note that MPEG-4 is not
supported for Liveview.
3. Frame size: video resolution. Note that due to the limited CPU resources, you may not be
able to change the resolution to a very high value, e.g., 5MP in the 1920x1920 resolution.
4. Maximum frame rate: the highest frame rate.
5. Intra frame period: How often an I-frame will be inserted into the video stream.
6. Smart Stream II: Some newer camera models come with Smart Stream features. Please refer
to the next page for detailed information.
7. Video quality: You may either select Constant bit rate or Fixed Quality as the defi ning rules for
video transmission:
Constant bit rate Places a packet size threshold on video frames; This guarantees
the frame rate per second performance, yet image quality can
be compromised if bandwidth is not suffi cient in your network
environment.
Fixed Quality Guaranteed video quality, and to ensure image quality, some frames
may be dropped when bandwidth is not suffi cient.
When done with the confi guration, click the
Apply
button.
102 - User's Manual
■ Dynamic Intra frame period
High quality motion codecs, such as H.265, utilize the redundancies between video frames to deliver
video streams at a balance of quality and bit rate.
The encoding parameters are summarized and illustrated below. The
I-frames
are completely self-
referential and they are largest in size. The
P-frames
are predicted frames. The encoder refers to the
previous I- or P-frames for redundant image information.
PI PPPPPPPPPPPPPPPPPP PI
PI PPPPPPPI PPPPPPPI
Static scene
Activities
PPP
PI PPPPPPPI PPPPPPPI
By dynamically prolonging the intervals for I-frames insertion to up to 10 seconds, the bit rates
required for streaming a video can be tremendously reduced. When streaming a video of a
static scene, the Dynamic Intra frame feature can save up to 53% of bandwidth. The amount of
bandwidth thus saved is also determined by the activities in the fi eld of view. If activities occur
in the scene, fi rmware automatically shortens the I-frame insertion intervals in order to maintain
image quality. In the low light or night conditions, the sizes of P-frames tend to be enlarged due
to the noises, and hence the bandwidth saving eff ect is also reduced.
Streaming a typical 2MP scene normally requires 3~4Mb/s of bandwidth. With the Dynamic Intra
frame function, the bandwidth for streaming a medium-traffi c scene can be reduced to 2~3Mb/s,
and during the no-traffi c period of time, down to 500kb/s.
H.264/265 Frame Types
Dynamic Intra Frame w/
static scenes
Dynamic Intra Frame w/
activities in scenes
User's Manual - 103
■
Smart codec
eff ectively reduces the quality of the whole or the non-interested areas on a
screen and therefore reduces the bandwidth consumed.
X
ROI_0
X
ROI_0
ROI
non-interested
You can manually specify the video quality for the foreground and the background areas.
Select an operation mode if Smart codec is preferred.
-
Auto tracking
: The Auto mode confi gures the whole screen into the non-interested area.
The video quality of part of the screen returns to normal when one or more objects
move in that area. The remainder of the screen where there are no moving objects
(no pixel changes) will still be transmitted in low-quality format.
-
Manual
: The Manual mode allows you to confi gure 3 ROI windows (Region of Interest,
with Foreground quality) on the screen. Areas not included in any ROI windows
will be considered as the non-interested areas. The details in the ROI areas will be
transmitted in a higher-quality video format.
As illustrated below, the upper screen may contain little details of your interest,
while the sidewalk on the lower screen is included in an ROI window.
Slide bar to the right - higher quality in the ROI
areas
Slide bar to the left - higher quality in the non-ROI
areas.
You can enter the Video tabbed window to configure the resolution, frame rate of the
individual camera's Stream confi guration.
104 - User's Manual
ROI: higher-quality
non-ROI: lower-quality
As the result, the lower screen is constantly displayed in high details,
while the upper half is transmitted using a lower-quality format. Although
the upper half is transmitted using a lower quality format, you still have an
awareness of what is happening on the whole screen.
-
Hybrid
: The major difference between the “Manual” mode and the “Hybrid”
mode is that:
In the “
Hybrid
“ mode, any objects entering the non-interested area will
restore the video quality of the moving objects and the area around
them. The video quality of the associated non-interested area is
immediately restored to normal to cover the moving objects.
In the “
Manual
” mode, the non-interested area is always transmitted
using a low-quality format regardless of the activities inside.
You should also select the Maximum bit rate from the pull-down menu as the
threshold to contain the bandwidth consumption for both the high- and low-
quality video sections in a smart stream.
-
Quality priority
: Use the slide bar to tune the quality contrast between the ROI
and non-interested areas.
The farther the slide bar button is to the right, the higher the image
quality of the ROI areas. On the contrary, the farther the slide bar button
to the left, the higher the image quality of the non-interested area.
In this way, you may set up an ROI window as a privacy mask by
covering a protected area using an ROI window, while the remaining
screen become the non-interested area. You may then configure the
non-interested area to have a high image quality, or vice versa.
User's Manual - 105
Audio
The Audio window allows you to confi gure all audio codec, sampling rate, and Microphone input
gains. Depending on design of the camera models, some codecs may not be available. Also,
there are cameras that come without embedded mircrophones.
106 - User's Manual
Display
The Display window allows users to tune the image display options:
1. Video name: the video name is displayed on the title bar that is displayed on each
view cell. The screen shot below shows a name as "Speed dome."
2. Video name and timestamp: Default is enabled. If enabled, the video name and time
is displayed on the view cell.
3. Color: Select color or black and white display.
4. Power line frequency: Depending on power line frequency of your country, select
a matching option, NTSC 60Hz or PAL 50Hz, to avoid image flickering due to
unmatched electricity.
5. Video orientation: select these options if the image from camera needs to be vertically
or horizontally fl ipped.
6. Click Restore to poll for the original settings or click the Apply button to finish the
process.
3-5-6. Settings - Camera - Image
User's Manual - 107
Day/Night settings
Switch to B/W in night mode
Select this checkbox to enable the Network Camera to automatically switch to Black & White display
during the night mode.
IR cut fi lter
With a removable IR-cut fi lter, this Network Camera can automatically remove the fi lter to let Infrared light
pass into the sensor during low light conditions.
■ Auto mode (The
Day/Night Exposure Profi le
will not be available if Auto mode is selected)
The Network Camera automatically removes the fi lter by judging the level of ambient light.
■ Day mode
In day mode, the Network Camera switches on the IR cut fi lter at all times to block infrared light from
reaching the sensor so that the colors will not be distorted.
■ Night mode
In night mode, the Network Camera switches off the IR cut fi lter at all times for the sensor to accept
infrared light, thus helping to improve low light sensitivity.
108 - User's Manual
Image settings
The Image adjustment window allows users to tune the basics about image display
options:
1. Color: Select to display image as color or black and white.
2. Brightness.
3. Saturation.
4. Contrast.
5. Sharpness.
6. High TV line, Gamma curve, low light compensation, etc. The rest of the options
depend on the lens and image sensor type of each individual camera. Therefore,
the options here can vary. For unique options coming with each individual camera,
please refer to their User Manuals for more information.
Click Restore to poll for the original settings or click the
Apply
button to fi nish the
process. For features common among cameras, you may select the
Apply to all
cameras
checkbox.
Scheduled:
Configure a different image settings for a different span in time, such as the night
mode, with a diff erent lighting condition.
User's Manual - 109
Exposure:
Enable WDR enhanced:
This function allows users to identify more image details with an
extreme contrast from an object of interest with one shadowed side against a bright background,
e.g., an entrance. You may select the
Enable WDR enhanced
checkbox, and then adjust the
strength (low, medium, high) to reach the best image quality.
Enable WDR Pro: This refers to the Wide Dynamic Range function that enables the camera
to capture details in a high contrast environment. Use the checkbox to enable the function,
and use the slide bar to select the strength of the WDR Pro functionality, depending on the
lighting condition at the installation site. You can select a higher eff ect when the contrast is high
(between the shaded area and the strong light behind the objects).
110 - User's Manual
Focus:
Enable WDR enhanced:
This function allows users to identify more image details with an
extreme contrast from an object of interest with one shadowed side against a bright background,
e.g., an entrance. You may select the
Enable WDR enhanced
checkbox, and then adjust the
strength (low, medium, high) to reach the best image quality.
Enable WDR Pro: This refers to the Wide Dynamic Range function that enables the camera
to capture details in a high contrast environment. Use the checkbox to enable the function,
and use the slide bar to select the strength of the WDR Pro functionality, depending on the
lighting condition at the installation site. You can select a higher eff ect when the contrast is high
(between the shaded area and the strong light behind the objects).
The methodology of using the Resize Buttons at the upper left corner of the streaming window is
the same as that on the home page.
5. Wait for the scan to complete. After a short while, the clearest image obtained should be
displayed and the optimal focus range achieved. Use the arrow marks on the sides to fi ne-tune
the focus if you are not satisfi ed with the results.
You may still need to use the arrow marks to
fi ne-tune the focus depending on the live image on your screen. “>” means moving from wide to
tele end; and “<” tele to wide.
Exposure, Focus, Privacy mask, Lens
For specifi c image settings, refer to the camera's documentation for details. Cameras coming
with diff erent lens or zoom modules will display diff erent confi guration parameters.
User's Manual - 111
To set up a detection window:
1. Select a camera by a single click.
2. Use the PTZ panel to move to a fi eld of view where you want to place a detection
window. Select a detection type, e.g., intrusion detection.
3. Click and drag to draw a rectangular detection window.
4. Pull the detection area level up to a preferred position. An object must be larger
than the detection area to trigger an alarm.
5. Select a Sensitivity level using the slide bar.
6. Click the
Apply
button for the confi guration to take eff ect.
The sample screen shows a connection with a speed dome camera.
If you already configured Preset positions, expand its menu and click on the
presets to move to a position. The VCA detection page also displays the
confi gurations you made on a web console.
3-5-7. Settings–Camera–Smart VCA Detection
112 - User's Manual
Motion Detection
To set up a detection window:
1. Select a camera by a single click.
2. Use the PTZ panel to move to a fi eld of view where you want to place a detection
window.
3. Click and drag to draw a rectangular detection window.
4. Pull the detection area level up to a preferred position. An object must be larger
than the detection area to trigger an alarm.
5. Select a Sensitivity level using the slide bar.
6. Click the
Apply
button for the confi guration to take eff ect.
The sample screen shows a connection with a speed dome camera.
If you already configured Preset positions, expand its menu and click on the
presets to move to a position.
3-5-8. Settings–Camera–Motion Detection
Detection window
1
2
3
5
6
4
User's Manual - 113
To confi gure PTZ preset positions:
1. Select a PTZ camera by a single click.
2. Use the PTZ panel to move to a fi eld of view where you want to designate as a
preset position.
3. Click the add button, and enter a name for the position. Press Enter to proceed.
Repeat the confi guration to create more positions.
4. Click the
Apply
button for the confi guration to take eff ect.
Note that the PTZ panel can vary with diff erent PTZ cameras.
3-5-9. Settings - Camera - PTZ settings
1
2
3
4
114 - User's Manual
Fisheye camera has its unique options such as the mount types.
Please refer to page 183 or the camera's User Manual for fi sheye display mode options.
To confi gure a patrol:
1. Click to enter the Patrol menu. Select a preset position if you want to change its
position on the patrolling order.
2. Click the up and down buttons to change the position on the order, or click the
remove button to disband a position from the order. You can also change the
interval to stay before moving from one position to the next position.
3. Click the
Apply
button for the confi guration to take eff ect.
4. You may then click on the Preview patrol button to see if it runs as expected.
5. Click on the Back to preset list button to return to the preset window.
1
2
3
4
5
1
2
User's Manual - 115
3-5-10. Settings - Camera - Port forwarding
You can associate an external port number to the cameras managed by the NVR. You can then
confi gure the router, virtual server or fi rewall, so that the router can forward any data coming into
a pre-confi gured port number to a network camera on the private network, and allow data from
the camera to be transmitted to the outside of the network over the same path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly confi gured, you can access a camera behind the router using the HTTP request
such as: http://122.146.57.120:61001
If you change the port numbers on the Network confi guration page, please open the ports ac-
cordingly on your router. For example, you can open a management session to your router to
confi gure access through the router to the camera within your local network. Please consult your
network administrator for router confi guration if you have troubles with the confi guration.
NOTE
:
1. This port forwarding feature does not support legacy cameras connected via the RTSP meth-
od.
2. The confi gurable range of port numbers is between 61001 ~ 61128.
116 - User's Manual
3-5-11. Settings - Camera - Update fi rmware
Prepare the camera fi rmware fi les in a USB thumb drive. Connect the thumb drive to the NVR’s
USB port.
Select a camera, and click the upload button.
An upload panel will appear. Select the fi rmware fi le. Click the Upload button.
User's Manual - 117
The Batch upload function allows you to update the fi rmware of multiple cameras. The fi rmware
update can take place on up to 8 cameras at a time. The Waiting... message will display for
cameras that are waiting for the update to take place.
Diff erent messages can appear with diff erent update results.
1.Update successfully.
2. If interrupted.
3. Failed to update. Please check your device.
4. If the same revision is discovered, firmware displays Invalid firmware or upgraded the same version of firmware.
1.Firmware revision number will be
updated, if successfully updated.
118 - User's Manual
3-5-12. Settings–Alarm–Alarm
The events reported from individual cameras' digital inputs, digital outputs, and motion detection
can be accommodated in the NVR system's alarm settings. These events will then be reported
or trigger corresponding actions as follows:
1.
Record
the video by the time the event is triggered.
2. Reporting events via
Email
with
snapshots
attached.
3. Sound the onboard
buzzer
.
4. Triggering video snapshot and text message by the occurrences of events to an
FTP
site.
5. Triggering a camera's
DO
.
6. Triggering a
PTZ
camera(s) for its lens to move to a
preset
position.
7. Sending notifi cation to the
VSS CMS
software.
8. Sending a
full screen
live view on the connected monitor.
You can create up to 10 instances of alarm.
Hardware connections to DIs or DOs, e.g., window sensors, should be made separately. The
motion detection confi guration can be made in the Camera confi guration window.
User's Manual - 119
When an alarm is triggered, a message prompt will appear on the Liveview or any confi guration
window.
Below is a glimpse of alarm sources and alarm actions:
Sources Actions
System DI Video recording ►video footage
System DO Send Email ►snapshots
Disk failure Buzzer
Disk full ► FTP ►snapshots
- Camera sources below Camera DO
Camera DI Pan-tilt-zoom ►Pan-Tilt-Zoom
Camera DO System DO
Send to VMS
Motion detection
PIR Send video to full screen
Tampering detection VIVOCloud app notifi cation
Camera disconnected HTTP
Line crossing detection
Intrusion detection
Loitering detection
Face detection
Missing object detection
Unattended object detection
PoE error
Full Occupancy reached
Full Occupacy clear
Brute force attack
Cyber attack
* Camera DI/DO, motion detection, and tampering are not
supported for ONVIF cameras.
120 - User's Manual
Please note that on a fi sheye camera's Motion window, you can click and move the corner
marks of a window to change its shape. The Motion window does not have to be a square.
To create an alarm,
1. Click on the
Add
button .
You can manually enter a name for the current setting. You can enter up to 16 numeric
or alphabetic characters for the name, including symbols such as [0-9][a-z][A-Z][_][ ]. You
can also designate the interval between one alarm and the next triggered alarm to avoid
the situation that the alarms can be too frequently triggered.
Click on the next button
to proceed.
User's Manual - 121
3. On the
Trigger
window, select system triggering conditions, or one or more cameras by
selecting their checkboxes. The number of DI or DOs on each camera is automatically
detected and displayed through individual checkboxes. The
Motion detection
function, if
there are many detection windows confi gured on a camera, is all triggered by one checkbox.
Note that the triggering sources will be listed even if the camera is currently not connected.
You may also select the "Copy trigger from" menu to borrow the setting you previously
confi gured.
Click on the next button to proceed.
122 - User's Manual
4. On the
Action
window, you can select the Action type from a drop-down menu. The
confi guration details of each action type is discussion below.
4-1.
Recording
–When an event is triggered, the selected camera will record a video footage of
the length defi ned by the pre-/post-event setting, to the NVR system.
4-2.
Email
–The Email action sends an Email to the administrator along with a snapshot of the
event.
To confi gure Email notifi cation, enter valid Email addresses as the Sender and Recipient
addresses, an Email subject, and the SMTP server address through which the Email will
be delivered. If you need to log in to SMTP server to deliver an Email, enter the User name
and password for access to that account.
User's Manual - 123
The Email subject and addresses can be composed of 254 characters in numeric or
alphabetic characters including: [0-9][a-z][A-Z][_][ ][-][.][,][@]. You can enter the addresses
of multiple recipients. Use semicolons, (;), to separate the addresses of multiple recipients.
4-3.
Buzzer
- The buzzer is sounded on the occurrence of the event. The buzzer tones are
categorized into:
Critical
(1 long, 1 sec interval)
Major
(1 long 2 shorts, 1 sec interval),
Normal
(3 shorts, 2 sec interval),
Minor
(2 shorts, 2 sec interval), and
Notify
(2 very shorts)
depending on the importance of an event. Select a Buzzer modulation from the drop-down
list.
A long tone has a duration of 1 second, while a short tone 0.5 second. A very short tone
lasts only for 0.1 second.
Select how many times the buzzer tones will be repeated on the occurrence of an event.
If events of diff erent importance are issued at the same time, e.g., one major and one minor
event, system will ignore the minor event and sound the buzzer tone for the major event
only. The buzzer can be sounded either by the Alarm actions or the system events. If Alarm
actions and system service events occur at the time, Alarm actions have the higher priority.
If multiple Alarm actions occur, the currently-sounded events can be depleted by the new
event.
There are conditions that the system will sound the buzzer, and the conditions are not
confi gurable.
1. Disk failure - missing drives or SMART detected failures.
2. Disk full - the free space is too small for recording tasks.
124 - User's Manual
4-4.
FTP
–Snapshots from specified cameras can be uploaded to an FTP site on the
occurrence of an event. Enter the FTP site address in the dotted-decimal notation, e.g.,
159.22.151.20. Enter the login name and password for the user account. You can enter
a directory name you prefer on the FTP site. The server port default is 21, a different
number between 1025 and 65535 can also be assigned.
The snapshot thus delivered has a size of 320x240 pixels.
If authentication is not applied, login will proceed using the [anonymous] account.
The fi le names of the snapshot jpeg fi les will look like this:
[MAC]_[DATE]_[TIME]_[CAMERA_INDEX].jpg - If similar files already exist, an
additional index number will be added to the end of fi le name.
User's Manual - 125
4-5.
Camera DO
- A triggered alarm triggers a camera's DO, e.g., an alarm siren.
4-6.
Camera pan-tilt-zoom
- A PTZ capable camera can move its lens to the preset position
in case of a triggered alarm. For example, a triggered sensor may indicate an area of
interest has been intruded, and a camera's fi eld of view should be moved to cover that
area. The precondition is that you properly set up preset positions on your PTZ cameras
using a local or a web console.
126 - User's Manual
4-7.
System DO
- A triggered alarm can be used to toggle the NVR's digital output, e.g., to
sound an alarm siren.
4-8.
VIVOCloud app notifi cation
- A triggered alarm can be used to toggle an event notifi cation
to the VIVOCloud utility. You will then be able to receive event notifi cations from your cell
phone.
User's Manual - 127
4-9.
Send to CMS
–An event message will display on your VSS CMS software in the event of
GPS signal loss or G-sensor force exceeds confi gured thresholds.
The triggered alarms can be found in the Alarm search panel.
128 - User's Manual
You should also configure a corresponding alarm on the VSS server. Enter the Alarm
management window. Select System Event and begin your confi guration.
Select NVR and a triggering condition, such as the GPS diconnect, as your trigger.
User's Manual - 129
Select the triggering condition from the pull-down menu.
Confi gure the corresponding action, and proceed with the rest of the confi guration. When
an event is triggered, such as GPS signal loss, or exceptional G-force is detected, an event
message will prompt on screen. You can also search the past alarms to fi nd an event.
130 - User's Manual
5. On the
Schedule
page, you can select to activate or de-activate alarm triggers throughout a
specifi c timeline. For example, in some situations you can disable the alarm triggers during
the offi ce hours, and choose to enable the triggers only during the off -offi ce hours.
6. Click
Finish
to end the confi guration.
7. Repeat the process above to create more alarms according to the needs in your surveillance
deployment.
4-10.
Send video to full screen
–The video feed from a related camera will be displayed on the
occurrence of a triggered condition.
User's Manual - 131
3-5-13. Settings - Alarm - Email
This window provides an interface where you can confi gure the connection to a Mail server. Via
the Mail server, the system can deliver Emails containing system alarm messages to multiple
receivers. A reachable Mail server and Email accounts must be provided before you can apply
the settings.
The configuration options are identical to those found in the Email configuration in Settings -
Alarm window.
132 - User's Manual
On this window, you can confi gure the following:
1. Change the system name. Using a name in diff erent languages is supported via a web
console.
2. Select the UI text language.
3. Confi gure system time, time zone, and if you are connected to a DNS server where
Auto Daylight Saving time can be applied, you can acquire the associated setting
from a server within your network. You can use the Auto Setup button to automatically
update the daylight saving confi guration. A system reboot is required.
You can also manually update the daylight saving profile in the GZ format using the
Import fi le button below.
4. Click the
Apply
button for the confi guration to take eff ect.
Note that if
NTP
time server confi guration (Auto) is preferred, the system will automatically
confi gure all cameras to be listening to the system, and therefore to the same time server.
3-5-14. Settings–System–Information
Changing system time can produce disruptions to the existing recordings. Turning the current
system time back to a time when video recording was taking place can generate duplicate fi les.
And those fi les may not be playable.
IMPORTANT
:
User's Manual - 133
3-5-15. Settings–System–Maintenance
If the need arises for updating system fi rmware, acquire the update from VIVOTEK's technical
support or download site. Locate the fi rmware binaries, and click the Import button. The upgrade
should take several minutes to complete. Note that during the upgrade, the recording task will
be interrupted. A system reboot will ensue whether an update is successful or not.
On this window, you can perform 4 maintenance tasks:
1.
Update fi rmware
–Download fi rmware and save it to a USB drive in the FAT format, attach
the USB device to the NVR for fi rmware upgrade.
2.
Update device pack
–A device pack allows you to import associated configurations and
parameters for new camera models so that these cameras can be integrated into your NVR
confi guration. The information in the device pack is related to some tunable parameters.
Note that the backup action does not involve the following:
1. Recorded videos and database,
2. Alarm records, bookmarks, and bookmarked footages.
Select a location for your backup fi le, then click Save to complete the process. If you back up
to a USB thumb drive, that thumb drive must be formatted using the FAT format.
4.
Restore
–If you have a previously-saved profi le, you can restore your previous confi guration.
Click the Restore button.
A file location window will prompt. Locate the backup file, and click Open. The Restore
process will take several minutes to complete, and system operation will be interrupted during
the process.
3.
Backup–
You can backup your system confi guration using the Backup function. Click Backup,
a message window will prompt. Click Save to preserve your system confi gurations.
134 - User's Manual
3-5-16. Settings - System - Display
To enable the rotate function, click on the rotate button on the layout panel.
On this page, you can confi gure the system to consecutively display (rotate) cameras' view cells
on the Liveview window. For example, if you have 8 cameras in 2 2x2 layouts, the rotation can
let you see the live views of all cameras by every few seconds.
If you have a 4K monitor, select the display resolution to 3840 x 2160.
You can also enable or disable the Alarm notifi cation.
User's Manual - 135
3-5-17. Settings - System - PoE management
When IP cameras are connected to the NVR's PoE ports, their power consumption is constantly
monitored, and the power budget is displayed on the PoE management screen.
The following apply to the PoE connections and PoE management:
1. The total power budget is:
- ND9326P: 120W
- ND9426P: 200W
2. Cameras will be automatically enlisted to the NVR. The PoE connection status is polled every
10 seconds.
3. The maximum output for each port is 30W. If you attach a camera with a very high power
demands, e.g., a speed dome with IR lights on, PoE power will simply be disabled on that
port.
4. PoE Plug and Play takes effect after the initial setup. Any cameras connected thereafter
will automatically join the NVR confi guration. If you manually delete a camera from list, you
should unplug and then re-connect it to the PoE port before joining the network back to NVR.
5. The above does not apply to ONVIF cameras.
6. For devices that come with multiple video channels, e.g., a video server, each video stream
will occupy a video channel.
7. You can manually enable or disable the PoE output on each port.
8. If port #5, #9, and #12 are connected to powered devices, and power runs short on the NVR.
The ports with smaller port number, e.g., port #5, will be powered fi rst. The ports with a larger
port number will be disconnected fi rst. In this case, port #12 will be disconnected. .
136 - User's Manual
11. When the NVR has little reserved power budget, and you attach a new camera, the NVR will
stop supplying power to the new camera.
9. The PoE automatic enlistment does not apply for cameras that come with preset credentials,
namely, password-proteced.
10. The PoE port status can refl ect the following situations:
A. PoE enable –PoE is working (port icon displayed in green on the upper-right screen)
B. PoE turned OFF –PoE manually disabled (turned to OFF)
C. PoE turned OFF –Port power overload (under camera name)
D. PoE turned OFF –Total power overload (under camera name)
E. PoE turned OFF –Abnormal power supply voltage(under camera name)
F. PoE turned OFF –Non-standard powered device (under camera name)
G. PoE turned OFF –Port error (under camera name)
The UI text on PoE power consumption will turn red if the total power budget is exceeded. A
warning event message will be delivered as push notifi cation or via email.
User's Manual - 137
3-5-18. Settings - System - UPS
On this page, you can confi gure the system to gracefully shut down when UPS battery is lower
than a certain level. You may also let it shut down when the estimated sustainable time is
reached. We support APC Black 500 UPS.
138 - User's Manual
3-5-19. Settings - System - Log
System logs are categorized as
System
,
Recording
,
User
, and
Error.
To display system logs, select a range of time and click on the Search button.
You can search for past logs in each category window.
User's Manual - 139
140 - User's Manual
3-5-20. Settings - System - VIVOCloud service
This window provides access to the VIVOCloud confi guration. Please refer to page 28 for how
to confi gure system access using the VIVOCloud functionality.
User's Manual - 141
3-5-21. Settings – System - Customer support
If users encounter problems with the system, they could export a debug report and send it to
VIVOTEK's technical support.
With an Internet connection, users can also open the Remote access functionality. An access
ID will be generated. They can send the ID to VIVOTEK's technical support for the support to
remotely examine system configuration and errors. Note that you should only allow remote
access when you need the technical support to access and diagnose system errors. There is a
60 seconds initial timeout when trying to connect to the cloud server.
The remote access will automatically be disabled after 14 days if it is not manually disabled after
the debug. You should not disable the remote access while the debug process is taking place.
If network unavailable message is displayed at the lower screeen, the network connection
between NVR and cloud server may have failed.
142 - User's Manual
Login / Logout
3-5-22. Settings–User
The User window allows you to create more users, to change user password, and place
limitations on users' privileges and administration rights. Up to 16 users can be created,
including the default administrator.
1. By default, there are two user groups:
Administrator
and
Regular user
.
2. The regular users cannot access the
Settings
window, meaning that regular users can not
add or remove cameras, make changes to alarm, network, and all other system settings.
When users try to access the Settings window, the login window prohibits regular users to log
in. There is simply no regular user's name on the login window.
3. The administrator users can access all cameras recruited in the configuration; while the
regular users can be confi gured to have access to some or all cameras.
4. The system blocks out the video feeds from users who are denied of the access to particular
cameras. The alarms and the alarm-triggered recordings from those cameras will also be
inaccessible for unauthorized users.
The default administrator name and password are: admin and admin. It is highly recommended
to change the default password to prevent unauthorized access to the system.
IMPORTANT:
User's Manual - 143
To create or edit users,
1. Select a User group by unfolding its pull-down menu. Select either an Administrator or
regular user as the user group.
2. Enter the User name and password. The max. number of characters for a user name is
64, with alphabetic and numeric characters including [0-9][a-z][A-Z][_][ ][-][.][,][@]. The
max. number for password is also 64.
144 - User's Manual
3. If you are creating a regular user with limited access to cameras, deselect the checkboxes by
the cameras to deny the user access.
4. Click
Apply
to close the confi guration window. Repeat the process to create more users.
3-5-23. Settings–User-Login / Logout
Login
1.
Login required to view live streaming: If selected, users will be required to enter his/her
credentials before displaying a live view. If not selected, the NVR displays live view fi rst. Login
will be required when performing specifi c tasks, such as entering the Settings page.
Auto Logout should also be enabled when the NVR can be left unattended for an extended
period of time. Default is 10 minutes.
Camera views will be available for users according to their privilege settings as designated in
the User account confi guration. Some camera views will be available for some users, while
others are not.
2.
Move authorized cameras to the beginning of live view (regular users only): For users who
have access to specific cameras only, he will be required to enter his credentials before
viewing a live view.
Logout
1.
Enable auto logout: By default, a user is logged out automatically after being idle for 10
minutes. If not selected, the NVR will not log out automatically. A user can only log out
manually.
User's Manual - 145
3-5-24. Settings–Storage
The storage page displays the volume information including physcial position, total capacity,
used and free space, and associated commands such as Format and Delete. Since each
volume contains only 1 hard drive, detailed information about the hard drive is also displayed on
this page.
You can format an existing storage volume in situations such as when you need to re-deploy the
system elsewhere.
Disk Information:
Model family
: The brand name of the HDD manufacturer.
Device model
: The disk model name.
Serial number
: Serial number assigned to the disk drive.
Firmware version
: The version of fi rmware running on this disk drive.
Last check
: The bad block check or S.M.A.R.T. test previously executed on this drive.
Status
: S.M.A.R.T. status polled from the disk drive. This is not the results from a manually-
executed S.M.A.R.T. test.
146 - User's Manual
Attribute
: The various attributes can vary from diff erent HDD manufacturers.
Value
: Value for the currently selected attribute.
Worst
: Worst value acquired for that attribute.
Threshold
: A predefined threshold or triggering value. The threshold below which the
normalized value will be considered exceeding specifi cations.
Raw value
: The detected parameters for that attribute.
Status
: The judgement made to deem the current reading as OK or failed.
Verify:
Three types of check disk actions can be initiated through this button.
Bad block check
: Performs read/write test to drive sectors to locate bad blocks. This action
may take several hours to complete.
Fast S.M.A.R.T. test
: Tests the electronic and mechanical performance and disk read
performance, including those on disk buffer, read head, seek time, and integrity of drive
sectors. The short test is performed on a small section of disk platters, and takes about 2
minutes to complete.
S.M.A.R.T. long test
: The long test is more thoroughly and is performed to all drive sectors.
The actual completion time depends on drive sizes and the attributes put to test.
The Check disk functions mentioned above, when performed during active I/Os, can consume
system resources and cause dropped frames with the recording tasks.
Note that disk verify function
requires a volume to be temporarily
disabled; namely, the video
recording will be stopped before
disk verify can be performed.
User's Manual - 147
With up to 4 disk drives, you have the following options for confi guring storage volumes:
1. Single disk
: The single disk configuration provides no fault tolerance. The system stores
video recordings to one or more single disk volumes in a consecutive order.
Storage Volume RAID Levels
Single disks
Disk 0 Disk 1 Disk 2
2. RAID0
: A RAID0 volume spreads data blocks of each file across multiple disk drives. The
volume provides no redundancy. RAID0 provides high performance by simultaneously reading
or writing to disk drives, but if a drive fails, all data within is lost. Select at least 2 disks to build
a RAID0 volume.
0
N/A
Di
s
k
0
Di
s
k 1 Di
s
k 2
G
3. RAID1
: A RAID1 volume provides high fault tolerance by writing the same data blocks
simultaneously to duplicate disks. Select at least 2 disks (or 4 disks) to build a RAID1 volume.
1
N/A
Di
s
k
0
Di
s
k 1
G
Each single disk volume contains one disk drive.
By default, the Installation Wizard confi gures all disk drives into individual single-disk volumes. If
you need to create RAID proteced volumes, delete these single-disk volumes to free them from
the confi guration.
IMPORTANT:
148 - User's Manual
On this confi guration window, a "disk" refers to a physical disk drive, a "volume" refers to the
logical confi guration of disk drives which may include multiple disk drives.
If you remove a disk drive and insert it into a diff erent drive bay, the system will consider it as a
new and diff erent disk drive.
Some of the RAID levels provide data protection. Below is the summary of RAID level features:
RAID level No. of HDD No. of HDD failure
Allowed
Capacity
RAID0 2 0 HDD # x (smallest HDD size)
RAID1 2 or 4 1 or 2 (if counterparts in
the mirrored pair survives)
HDD # / 2
>
=
>
=
IMPORTANT:
There are conditions that disk drives will not be available for storage confi guration:
1. The disk drives are performing the Verify process.
2. The disk drives considered as "failed" drives by the S.M.A.R.T. self detection.
3. When you create a RAID volume, the disk drives in an external storage enclosure will not be
available.
IMPORTANT:
User's Manual - 149
To create a RAID volume:
1.
Click on the Create Volume button on top of the listed disk drives. The Create Volume window
will prompt
2.
Select a RAID level from the pull-down menu.
150 - User's Manual
3.
Click to select the members for the volume. When done, click Create to begin the process.
4.
Creating a RAID volume will erase all data on the member drives. A message prompt will
remind you of the situation. Click Create to continue.
User's Manual - 151
5.
The RAID volume should be created in a short while. When a volume is created, video
recording should also start immediately.
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3-5-25. Settings - Storage - Scheduled backup
To confi gure a scheduled backup,
1.
Select the Scheduled backup: Enable checkbox.
2. Server:
Enter the server name or IP address of the FTP server.
3. Port:
Enter the port number. Default is 21.
4. Path:
This the destination folder/path if diff erent than root.
5. Authorization:
Click the Enable checkbox, and enter the User name and Password for a
private FTP server (no anonymous access allowed).
6. Test FTP:
Use the Test FTP button to see if your FTP server confi guration is valid.
If the connection is successful, an indicator will appear.
7. Daily backup time:
Select a time to begin the daily backup from the number pad.
8. Backup recording
Recording cameras:
By default, all cameras' recordings will be backed up. Deselect one or
several cameras if you prefer to back up the recordings of only the specifi c cameras.
Recording time frame:
Select the time span within which the recordings occurred. The
recordings within the time span will be backed up. Use the Applpy and Clear buttons to
determine the eff ective hours on the schedule.
Connection:
Select to enable the Upload limits by entering a number for the upper threshold
of the bandwidth, e.g., 124 Kbps. Confi gure an upper threshold if your network bandwidth is
of the concern.
User's Manual - 153
Path: The path is effectively a pathname of a resource and corresponds to a series of FTP
commands, such as a directory tree:”ftp://jon:apple@bigcompany.com”. The applicable alpha-
numeric characters are [0-9][a-z][A-Z][-][/][_], with a max. length of 64 characters. If not specifi ed,
destination will be the root directory.
Authorization: Click to enter user name and password for the FTP site. Click the Test FTP button to
test a connection with the FTP server. The applicable alpha-numeric characters are [0-9][a-z][A-Z]
[-], with a max. length of 64 characters.
Daily backup time: Default is 2:00 AM. Click to reveal the pull-down menu to specify a time when
the daily backup will take place, such as that system can perform the backup in the off -offi ce hours
when network load is lower.
Backup Recording: Select the Recording cameras each by a single click. The recorded videos from
the selected cameras will be backed up according to your confi guration.
Enable: Default is not selected. The scheduled backup function is not enabled by default. You must
click to enable the confi guration options.
Type: Currently the NVR supports the backup to an FTP server.
Enter the Static IP, domain name, and other parameters for access to an FTP server.
Site: the fully qualifi ed domain name of a network host, or its IP address. The max. length is 253
characters. Note that hyphen “-” cannot be used at the beginning or the end of the address.
Port: The port that the remote FTP server listens on. The default ports (which are the most
commonly used) are 21 for standard FTP and explicit FTPS, 990 for implicit FTPS. If necessary,
change the port number. The range is 1 ~ 65535.
If the FTP backup errors occur, the system will retry the connection every 5 minutes until the connection
is remade or cancelled. Error messages will display on every failed attempt. For errors not related
to connection problems, retry takes place every 3 seconds for 5 times for each recording file. Error
messages will display on every failed attempt.
In the event of backup failures, failures will be recorded into system logs. The possible causes can be:
1. The previous backup is not finished when the succeeding backup starts, due to very slow upload
speed or network problems.
2. The on-going sheduled backup is cancelled.
3. Errors occur on the storage volume while the backup is taking place. For example, when the hard disk
is disconnected, formatted, or the system detects an unconfi gured volume.
4. Path errors. The destination directory does not exist.
Upload limits: If network bandwidth is of the concern, enter an upper threshold for the bandwidth.
154 - User's Manual
When fi nished with the network settings, click on the
Apply
button.
A proceeding backup can be manually cancelled.
User's Manual - 155
3-5-26. Settings - Network
Settings - Network - IP
Primary DNS: The primary domain name server that translates hostnames into IP addresses.
Secondary DNS: Secondary domain name server that backups the Primary DNS.
DHCP: Default is selected, the server obtains an available dynamic IP address assigned by the DHCP
server each time the system is connected to the LAN.
Manual setup: Select this option to manually assign a static IP address to the NVR.
Enter the Static IP, Subnet mask, Default router, and Primary DNS provided by your ISP.
Subnet mask: This is used to determine if the destination is in the same subnet. The default value is
“255.255.255.0”.
Default router: This is the gateway used to forward frames to destinations in a diff erent subnet. Invalid
router setting will fail the transmission to destinations in diff erent subnet.
When fi nished with the network settings, click on the
Apply
button.
The NVR comes with a default gateway and the cameras connected to the PoE ports are assigned
with IPs within a separate network segment. The cameras connected to the PoE ports will be in a
10.1.1.x or 192.168.2.1 segment, automatically provided with subnet addresses.
The NVR’s uplink port will listen to DHCP server by default.
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Settings - DDNS
DDNS Enable: Select this checkbox to enable the DDNS setting.
Enter a Host name, Email address, and password twice, and then click
Apply
to proceed.
Make sure you have internet access.
Click the
Register
button. The terms of service agreement window is selected from a checkbox at the
bottom. Click
to read the license agreement terms.
When completed, a confirm message will prompt. You will also receive a confirm Email. You
can now access your NVR system using the domain name address. Note that access from the
Internet should be routed to the private IP assigned to your NVR, using methodologies such as
port forwarding, etc.
The acceptable characters for email address are: [0-9][a-z][A-Z][!][#][$][%][‘][*][+][-][/][=][?]
[^][_][`][{][|][}][~][.]. Two successive periods, [..], are not acceptable. The address filed can
accommodate up to 256 characters.
Use only alphabetic and numeric characters for the password. The maximum number of
characters is 64.
User's Manual - 157
Settings–Service
By default, the NVR service and video streaming are accessed via HTTP port 80 and RTSP port
554. You can designate a diff erent port number if the need arises. Usually it is not necessary to
change these ports. HTTPS encrypted connection is enabled by default.
Instead of a web console, you can also access the NVR and the subordinate cameras using the
iViewer
and VIVOTEK's
VSS
software. The NVR can be managed as one of the sub-stations in
a hierarchical device structure.
Set up a password for access from the VSS server before you can join the NVR to a VSS
confi guration. For access from the iViewer, you log in using the same user name and password
for the login to the NVR.
Below is the screen showing the sub-station recruitment process from a VSS server.
158 - User's Manual
NAT-traversal with OpenVPN
You can select the "VSS Server with OpenVPN" option when installing the VSS server. A remote
connection from NVR via a 3G/4G/LTE network can be made through an OpenVPN tunnel.
When the OpenVPN option is selected, an OpenVPN server will be installed with the VSS
server.
HMAC authentication and TLS encryption over an encrypted UDP connection are made effort-
lessly using the traversal methodology.
The sample installation screens are shown below:
VSS
Camera 01
Camera 02
Camera 03
Camera 04
Camera 06
Camera 05
Camera 07
Camera 08
Camera 09
Internet
HTTPS connection
OpenVPN tunnel
Port
Forwarding
Establish
VPN tunnel
Port
Forwarding
Register
Substation
Fetch CA/
Cert/Key
RESTful
API Server
Tunnel
message
NVR
Default Port: 3443
Default Port: 3939
VSS auto connection
User's Manual - 159
With a remote VSS instance that needs to access the NVR via the Internet, you can enter
its public IP address and credentials. The NVR runs an Open VPN client that makes remote
connection via the RESTful (Repretational State Transfer) API (Application Programming
Interface) service to a VPN server running on the remote site. The applicable service port
number ranges from 1 to 65534. Default is 3443. The NVR automatically registers with CA cert
key and becomes with sub-station over a VPN tunnel. Once set, the VSS can automatically
connects the NVR.
A public IP or domain name must be confi gured on the VSSS server for the access through the
Internet. The IP or domain name can contain alpha-numeric characters [0-9][a-z][A-Z][-]. [-] can
not be the beginning or the ending character.
Note that on the side of the VAST server making connection via the OpenVPN, the server/client
configuration should be properly configured. On the mobile NVR, a proper gateway setting
should be made for VPN connection.
For the server confi guration, the confi guration fi le is placed in:
C:\Program Files (x86)\VIVOTEK Inc\VAST\Server\OpenVPN\confi g\server\server.ovpn
You can edit your VPN IP subnet parameters according to your network configuration. The
contents of the editable text fi le looks like this:
port 3939
proto udp
dev tun
ca ca.crt
cert server.crt
key server.key
dh dh.pem
server 10.6.0.0 255.255.0.0
topology subnet
client-to-client
client-confi g-dir "C:\\Program Files (x86)\\VIVOTEK Inc\\VAST\\Server\\OpenVPN\\
ccd"
keepalive 10 30
cipher AES-256-CBC
max-clients 50000
persist-key
persist-tun
status openvpn-status.log
log-append openvpn.log
verb 3
mute 20
sndbuf 262144
rcvbuf 262144
tls-server
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To authorize access to NVR
from VAST
Enter the OpenVPN DNS domain name and the credentials on the NVR network service
confi guration page.
A public IP or domain name must be confi gured on the VAST server for the access through the
Internet. The IP or domain name can contain alpha-numeric characters [0-9][a-z][A-Z][-]. Hyphen
[-] can not be the beginning or the ending character.
Note that the NVR and VAST server should have a similar time setting when exchanging
certifi cate information. Otherwise, the mutual handshake authentication process may fail.
User's Manual - 161
Settings–HTTPS certifi cate
HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffi c between web
browsers and servers. The HTTPS is used to ensure encrypted exchange of information. From
here, users can create a CSR from the NVR, or ask a 3rd-party CA to sign in and then import
the certifi cate to NVR.
To enable HTTPS, create either a self-signed certifi cate or create a request for a certifi cate from
a Certifi cate Authority (CA).
162 - User's Manual
3-6. Trend Micro IoT Security Service
This NVR comes with the protection of TrendMicro security service against hackers with
numerous forms of attacks. You can enable the service and let the service contiuously update tis
virus database.
To enable the security service,
1.
Click the Enable checkbox.
2
. Read and confi rm the Trend Micro End User License Agreement.
3
. Select whether you manually update the virus database (signatures) or let system
automatically update the database. For installations at where no Internet connection is
available, download Trend Micro's signatures to a USB thumb drive, insert the thumb drive to
update. The current Trend Micro security package will expire on year 2020.
Please contact your sales representative if your security package expires.
4. Cybersecurity management for cybersecurity alert, event log, and event logging. The NVR
comes with TrendMicro security package, and can receive cyber attack information from
cameras. Also, these events can be collected by the VAST software.
User's Manual - 163
3-7. Information
This window shows the revision number of the fi rmware running on this machine.
164 - User's Manual
Section Two
Management over a Web Console
Below are the requirements for using a web console:
1. i5 CPU or above with a minimum of 8GB RAM.
2. It is recommended to confi gure a sub stream in H.264, with a lower resolution of 640 x 360.
3. Use Google Chrome for the plug-in free access.
Note that when accessed over the network, the total streaming throughput is 24Mbps.
Access via an IPv6 address is supported by firmware revision 3.1. Note that for some
browsers you should use the [ and ] brackets to surround the IPv6 address such as:
http://[2001:db8:1234::abcd].
There are two diff erent interfaces on the system:
1. One is connecting mouse and keyboard, and an HDMI cable to a TV screen or monitor. The
local management thus made is described in the
User Manual
of each NVR model.
2. The other is accessed through the Ethernet connection. Management via a web console is
described in this manual.
User's Manual - 165
Chapter Four Login and Getting Started
4-1. Login
This is the login page on the browser. The minimum for resolution is 1280x960.
It is highly recommended that you should change the default password. Please refer to
Settings
>
Security
>
User account
page to see how to prevent unauthorized access. The system will
prompt you if you entered an incorrect user name or password.
Pleae use Google Chrome to access the NVR. By default, the web console opens with the new
user interface.
166 - User's Manual
Remember me
: Your user name will be preserved in browser cookies for two days if you select
the Remember me checkbox. The user name will be automatically erased if you do not log in to
the system for two days.
You may login to a diff erent software utility by unfolding
the side panel on the
Login
button.
You can also select a different language using the
Multilingual
selector menu on the
lower left
corner
of the Login screen. The functional items, menus, and
dialogues will then be displayed using the selected
language.
Login errors: below are the login errors that might occur.
A Login failure can result from the incorrect user name and passwords.
User's Manual - 167
Login options:
You may also mouse over the Login button to display the login options. You can then enter the
Liveview, Playback, or Alarm search window.
The NVR system features a simple UI structure which consists of a Liveview window, a
Playback utility, and a system Settings window. Once logged in, you can move from one window
to another by selecting the hot link buttons on the upper right of the screen.
Liveview Playback
Settings
2016.05.16
03 - Camera 03
17:15:41
1x
Search
168 - User's Manual
1. Before operating the NVR, make sure you have properly installed hard drives and confi gured
the storage volumes. Otherwise, you will not be able to operate some of the system's
functionality.
2. When you log in to the Liveview or Playback interface to stream a live or recorded video,
install the ActiveX plug-ins. If it does not prompt when you log in, install plug-ins when you try
to playback a recorded video. You may then need to re-start the IE browser console.
IMPORTANT:
The NVR supports plug-in-free web sessions using Chrome browsers.
NOTE:
User's Manual - 169
Device list
Viewcell panel
4
5
Rotation mode
13
Layout
12
Shrink/Expand
11
Full screen
15
Shrink/Expand
11
Storage
6
Notification
7
Login / Log out
8
Date &
Time
9
Live view
1
Playback
2
Control &
Display Pane
10
Search
3
Page changer
14
4-2. Graphical Layout and Screen Elements - Liveview
Once you log in, the system defaults to the Liveview page, which provides access to other
confi guration utilities, live view screen, and other functional panels. The screen elements are
described as follows:
Item Name Description
1
Live view Provides a glimpse of all cameras inserted into your confi guration.
2
Playback Provides access to camera recordings.
3
Search Provides access to the Alarm search panel.
4
Device list All devices (cameras / video servers) that have been recruited into the
confi guration will be listed.
5
View cell panel The video feeds from cameras will be placed into view cells.
6
Storage Provides a glimpse of current storage usage.
7
Notifi cation System notifi cations including system events and alarm notifi cations.
8
Login/Log out You can log out and log in again using another user role. You can switch to the
original interface from here, too.
9
Date & Time Displays date and time. You can click to enter the date and time setting page.
10
Control &
Display pane
When a view cell is selected, the camera-specific control (such as PTZ) and
display options will be available here.
11
Shrink / Expand You can display or hide the side panes.
12
Layout Provides functions to extend, rotate, and redo the layout.
13
Rotation mode Click to enter the Rotation mode.
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Item Name Description
14
Page changer Cick to move to the other layout page when your live views are distributed over
many pages.
15
Full screen Enters the full screen with only the live views.
Each panel will be described in further discussions.
4-2-1. Device List Panel
The Device list displays the recruited cameras by the sequential numbering order you confi gured
in the System Settings utility.
If a user logged in using a credential of a limited access, he may only see cameras that he can
access instead of all of the cameras.
Camera Icon:
A mouse click on the camera name on the Device list brings forth the summary of IP address,
model name, recording setup, DI/DO information, and other control elements on the right pane.
Sorting type
User's Manual - 171
Type icon
Device index
Device name
Recording
is taking place
Once devices are added to the NVR, they will be listed. The device type will be automatically
detected. Diff erent types of devices will be given diff erent types of device icons.
Diff erent types of devices will be given diff erent types of device icons. For example,
Box or Bullet cameras.
Fisheye cameras.
PTZ cameras.
Snapshot
Additional info
Full screen
En-/Dis-able
Control/Display pane
View Cell elements:
172 - User's Manual
User's Manual - 173
4-2-2. Layout
Note that a user who did not log in as an administrator can change a layout, but his confi guration
changes (with cameras placed on view cells)
will not
be saved.
Only an administrator can change and preserve a custom layout, and every user can designate
a specifi c layout to be displayed when he/she logs in. The default layout for each user is stored
in a browser's cookies.
1x1
2x2
3x3
4x4
1M+5
1M+7
1M+12
1P+3
1P+6
2P+3
1V+6
2V+3
3V
The available layouts are categorized into 4 types: Equal, Panorama, Focus, and Vertical.
Equal: 1x1, 2x2, 3x3, 4x4.
Panorama: 1P(Panoramic)+6, 2P+3. (applies to fi sheye cameras)
Focus: 1M+5, 1M+7, 1M+12.
Vertical: 1V+6, 2V+3, 3V. (applies to corridor view)
174 - User's Manual
4-2-3. Scene
A scene allows users to gather the live views from multiple cameras together into a
comprehensive glimpse of view. For example, several cameras may have been installed to
cover a specifi c area.
To create a new scene, click on the Create scene button.
You can change layout, enter a name for the new scene, and click and drag cameras into the
layout. When done, click the Create button.
In the Scene view, you can place 1 camera into multiple view cells. This applies when using
cameras with a wide coverage area, such as fi sheye or multi-lens cameras.
User's Manual - 175
4-2-5. View Cell panel
A single view cell is shown below. Each view cell contains a video stream display area,
information, and functional buttons. A view cell is displayed in Normal, Focused, or Maximized
mode.
1.
A single click
selects a view cell from the View Cell panel, enables its function buttons, and
turn it into the Focused mode.
2.
A double-click
maximizes the size of the view cell to the full of the panel.
3.
The 2nd double-click
shrinks the maximized view back into the focused mode.
Although the system automatically selects the video stream to display on the view cell, you can
still manually select a diff erent video stream from the Stream tab below.
To deselect a view cell and return to the normal view, click on the
Restore
button at the lower
screen.
Adding Cameras to View Cells
1. Click and drag a camera from the Device list to an unoccupied view cell.
2. Double-click a camera on the camera list. The camera will be added to the fi rst available view
cell.
To deselect a view cell and return to the normal view, double-click on the view cell. You can also
click on another view cell to continue adding other cameras.
The system automatically adds cameras into view cells by their index numbers. If you prefer a
diff erent order and placement, use the
Scene
mode to create diff erent placements.
176 - User's Manual
Sometimes network problems can cause a view cell to be attempting to connect to a network
camera. If the connection attempt takes a long time, it may result from network problems or
incorrect confi guration with video streaming. For example, you may have confi gured the camera
to be streaming a 5MP stream. The NVR uses video main stream for recording, and the main or
sub stream from cameras for live viewing. You should then open an individual web console to
the network camera to change its video streaming confi guration.
User's Manual - 177
Control Pane
Manual Recording
Snapshot
Bookmark
Fit screen
toggle
Click to select any of the view cells to activate its Control and Display panes.
You can exert the following:
1. View basic information such as the IP address, Model name, etc.
2. Start a manual recording.
3. Take a snapshot.
4. Place a bookmark if you find something of your interest. The bookmark is preserved as a
one-minute footage along with a short description of a particular incident. The precondition of
using this function is that the video stream, while you are watching it on the view cell, must be
recorded to the NVR at the same time.
5. Tune the audio volume.
6. Select a diff erent stream.
7. Enable the Digital Zoom (using the mouse wheel).
8. Manually toggle the Digital Output.
Volume control
DO toggle
Digital zoom
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* For a
fisheye
camera, you can select a dewarp mode as a Regional view or a Panoramic
view.
1O View (Original View)
180° Hemispheric
Swipe to scroll horizontally
1O (Original view)
1P (Panoramic view)
User's Manual - 179
1R (Regional view)
The 1R mode (or rectilinear) provides access to one image section within the hemisphere. You can zoom
in or out (using the mouse wheel or PTZ panel) or travel through to other areas within the hemisphere
using simple mouse clicks and drags. A single click on a particular object can bring the object to the
center of your view window. Click and hold down the left mouse button, and you can swipe the view both
horizontally and vertically.
1R View (Single Regional View)
Zoom in/out
&
all-directional
navigation control
Zoom In
Zoom Out
Note that if your fi sheye mounting type is set to the
Wall Mount
type, your screen control in the view cell
will be limited to 90
°
pan and tilt. Make sure your mounting type and camera settings have been properly
confi gured.
Because fi sheye lens can cover a wide surveillance area, you can insert a fi sheye camera into multiple
view cells, and let diff erent regional views display in these view cells. In this way, you can have a glimpse
of multiple areas of interest, and the confi guration of these diff erent view windows will be preserved when
you save your layout settings.
180 - User's Manual
* For a
PTZ
camera, scroll down to display the PTZ control panel where you can zoom, focus,
pan, patrol, or move the camera lens.
On a live view of a PTZ camera, you can hold down the mouse button and move the cursor
towards the direction you want to move. The mouse control is automatically enabled for PTZ
cameras. As depicted below, the farther you move along the screen, the faster the lens module
moves.
Fast
Slow
Camera move directi
on
Bookmarks will be erased if the user/system erases the
video clips they were appended to. For example, system will
recycle storage space by deleting old videos along with their
bookmarks.
NOTE:
Auto pan/patrol controller
: These buttons provides pan and patrol functions provided that
preset locations have been configured on the camera. For a speed dome camera, the pan
command tells the camera to continuously pan 360 degrees until it is stopped by a user
command.
The
Stop
button ends a pan or patrol tour.
User's Manual - 181
Display Pane
On the Display pane, you can confi gure the following:
1. Enable or disable the display of the Camera type, the small icon on the upper left of view cell.
2. Camera name and IP address. Select one or both.
3. Displays camera time.
4. Displays Camera status: Trend Micro IoT Security and Video content analysis. If your camera
supports these features, you can choose to display them on the live view.
You can enable the display features on all view cells using the Apply to all view cells button.
182 - User's Manual
4-3. Graphical Layout and Screen Elements - Playback
Camera list
Layout
contents
Playback panel
Calendar
1
3
4
2
The screen elements of the
Playback
window are described as follows:
Item Name Description
1
Camera List Provides a glimpse of all cameras that have recorded data. Basic information is
also provided along with a screenshot.
2
Calendar Shows when the recording took place, and thus enables users to quickly locate
a specifi c part of recording in history.
3
Layout contents Provides functions to extend, rotate, redo the layout, and the synchronous
playback.
4
Playback panel Displays the playback functions. Snapshot, bookmark, and export functions are
also available on individual view cells.
To begin playback and search for past recordings,
1. Single click to select a camera. You can select multiple cameras.
2. The
Calendar
panel will display the days video recording actually took place. And those days
will be highlighted by a lighter text. Click to select the days with recordings.
User's Manual - 183
Playback Panel
The time slide bar enables quick skimming through the recording. Its functional buttons are
described as follows:
Buttons Description
Pause
Play. This button is available after you manually pause a playback.
Next frame. After you paused a playback, use this button to browse video frame by
frame.
Plays back 10 seconds before.
Plays back 10 seconds later.
Speeds up or speeds down. Speeds down by 1/2. The slowest speed is 1/8.
Speeds up. Increases the playback speed, to 2x, 4x, 8x, 16x, and then to a
maximum of 32x.
Playback volume tuner.
Takes a snapshot of the current playback screen.
Places a bookmark on the current recording.
Timeline slider
Timeline zoomer
Control buttons
Span of existing
recording
Timeline zoomer. Use the zoomer to zoom in for more precise
skimming.
Lets the cameras in the scene play the recording of the same time.
184 - User's Manual
When you fi nd something of your interest, use the Export function to export a
video clip.
Select the length of the video clip using the Start and Stop time menus below.
Depending on the length of clips, an export can take a while to fi nish.
The default export length is 30 minutes.
Note that for specifi c cameras, such as fi sheye cameras, you can click its view cell to display
its control options such as the dewarp type.
User's Manual - 185
4-4. Graphical Layout and Screen Elements - Search
Search conditions
Search results
Calendar
1
5
2
Configured alarms
3
Trigger types
4
Playback button
The screen elements of the
Playback
window are described as follows:
Item Name Description
1
Search
conditions
The whole panel provides access to search conditions. You can select Devices,
time span, pre-confi gured alarms, or trigger types.
2
Calendar Shows when the possible time of occurrence of alarms.
3
Configured
alarms
Select the alarms you previously confi gured on the system.
4
Trigger types There are many trigger types including system event triggers, cyber attacks, DI/
DO, or the numerous VCA detection triggers.
5
Search results The results are displayed by Alarm name, Time of occurrence, Trigger source,
and the Trigger type.
186 - User's Manual
To begin playback and search for past recordings,
1. Single click to select a camera. You can select multiple cameras.
2. The
Calendar
panel will display the days video recording actually took place. And those days
will be highlighted by a lighter text. Click to select the days with recordings.
User's Manual - 187
Chapter Five System Settings
Since this revision, the System Settings pages are made identical to those on the local console.
Since the Setting pages are identical, the following pages will be omitted. Please refer to page
87 for the description of System Settings via a local console.
Some minor diff erences between the web console and local console exist. One is the Restore
Factory default function. It is only available on the web console.
The restore function is not available on the local console, for users can use the reset button to
perform the system default restoration.
188 - User's Manual
Another diff erence is the ability to enter a camera or system name using languages other than
English. The NVR's system name also supports the use of other lanaguages. This is only
achievable through a web console.
The following characters are not supported:
[>][<][)][(]["][%][;][#][&][+][-][\]
User's Manual - 189
Information on Disposal for Users of Waste Electrical & Electronic
Equipment (private households)
This symbol on the products and/or accompanying documents means
that used electrical and electronic products should not bemixed with
general household waste.
For proper treatment, recovery and recycling, please take these
products to designated collection points, where they will beaccepted
on a free of charge basis. Alternatively, in some countries you may be
able to return your products to your local retailerupon the purchase of an equivalent
new product.
Disposing of this product correctly will help to save valuable resources and prevent
any potential negative effects on humanhealth and the environment which could
otherwise arise from inappropriate waste handling. Please contact your local
authorityfor further details of your nearest designated collection point.
Penalties may be applicable for incorrect disposal of this waste, in accordance with
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer
or supplier for further information.
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union.If you wish to discard this product,
please contact your local authorities or dealer and ask for the correct method of
disposal.
Safety and Compatibility
Federal Communications Commission (FCC) Statement
This Equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Warning:
[A shielded-type power cord is required in order to meet FCC emission limits and also
to prevent interference to the nearby radio and television reception. It is essential that
only the supplied power cord be used. ]
[Use only shielded cables to connect I/O devices to this equipment.]
You are cautioned that changes or modifi cations not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
[ ]: depend on EUT condition.
190 - User's Manual
• ＶＣＣＩ規制について
この装置は、クラスＡ情報技術装置です。この装置を住宅環境で使用すると電波妨害を引き起こすことがあり
ます。この場合には使用者が適切な対策を講ずるよう要求されることがあります。
VCCI-A
ACA (Australian Communications Authority)
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
Technology License Notice
Notices from HEVC Advance:
THIS PRODUCT IS SOLD WITH A LIMITED LICENSE AND IS AUTHORIZED TO BE USED ONLY
IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING
QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT
IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF
THE PRODUCT. THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED
CONTENT CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED
FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE
PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT. YOUR USE OF
THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE
OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
H.264
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO
THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
