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VIVOTEK
32 - User's Manual
NOTE:
1. If you encounter problems with displaying live view or the onscreen plug-in control, you may try
to remove the plug-ins that might have been installed on your computer. Remove the following
folder: C:\Program Files (x86)\Camera Stream Controller\.
2. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.
3. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 or
Shepherd utility to search the network. If the camera has been congured with xed IP that
does not comply with your local network, you may see its default IP 169.254.x.x. If you still
cannot nd the camera, you can restore the camera to its factory defaults.
4. If you change your network parameters, e.g., added a connection to a LAN card, re-start the
IW2 or Shepherd utility.
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