About this document
This manual is intended for administrators and users of the AXIS M7014
Video Encoder, and is applicable to firmware 5.40 and later. It includes
instructions for using and managing the product on your network.
Previous experience of networking will be of use when using this
product. Some knowledge of UNIX or Linux-based systems may also be
beneficial, for developing shell scripts and applications. Late r versions
of this document will be posted to the Axis website, as required. See
also the product’s online help, available via the we b -ba sed interface.
Liability
Every care has been taken in the preparation of this manual. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals w ithout prior notice. Axis Communications A B
makes no warranty of any kind with regard to the material contained
within this document, including, but not lim ited to, the implie d
warranties of merchantability and fitness for a partic u lar purpose. Axis
Communications AB shall not be liable n or responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this mat eria l. Th is product is only to be used for its intended
purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating t o technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property right s may include one or more
of the patents listed at h ttp://www.axis .com/patent.htm and one or
more additional patents or pending pate nt applications in the US and
other countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.ap ple.com/apsl). The source code is available
from http://develo per.apple.co m/darwin/p rojects/bonjour/
Equipment M odifications
This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unaut horized equipment changes or
modifications will invalidate a ll applicable regulatory certifications
and approvals.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Interne t Explorer, Linux, Microsoft,
Mozilla, Real, SMPTE, QuickTime, UNIX, Windows , Windows Vista and
WWW are registered trademarks of the respe ctive holders. Java and
all Java-based trademarks and logos are trademarks or registered
trademarks of Oracle and/or its affiliates. UPn P
TM
is a certi fic
ation
mark of the UPnP
TM
Implementers Corporation.
Support
Should you require any technical assistance
,pleasecontactyourAxis
reseller. If your questions cannot be answered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid resp onse. I f you are connec
tedtotheInternet,youcan:
• download user documentation and software u pdates
• find answers to resolved problems in the FAQ database. Search
by product, category, or phrase
• report problems to Axis support staff by lo gging in to your private
support area
• chat with Axis support staff (se lected countries only)
• visit Axis Support at www.axis.com/techsup/
AXIS M7014
Table of Contents
HardwareOverview .......................................... 4
Connectors .................................................... 4
LEDIndicators .................................................. 5
AccessingtheProduct ....................................... 6
AccessfromaBrowser ........................................... 6
AccessfromtheInternet .......................................... 7
SettheRootPassword ........................................... 7
TheLiveViewPage .............................................. 8
MediaStreams ............................................. 10
HowtoStreamH.264 ............................................ 10
MJPEG ........................................................ 10
AXISMediaControl(AMC) ........................................ 10
AlternativeMethodsofAccessingtheVideoStream .................... 11
SettingUptheProduct ...................................... 13
BasicSetup .................................................... 13
Video ..................................................... 14
VideoStream ................................................... 14
Quadstream ................................................... 15
Stream Pro fi les ................................................. 15
CameraSettings ................................................ 15
PrivacyMask ................................................... 16
Overlay ........................................................ 16
Live View Config ............................................ 18
PTZ(PanTiltZoom) ......................................... 20
PresetPositions ................................................. 20
Advanced ...................................................... 20
ControlQueue .................................................. 21
Detectors .................................................. 22
CameraTampering .............................................. 22
MotionDetection ............................................... 22
Events .................................................... 25
SettingUpanActionRule ........................................ 26
Recipients ..................................................... 26
Schedules ...................................................... 27
Recurrences .................................................... 27
Recordings ................................................. 28
RecordingList .................................................. 28
ContinuousRecording ............................................ 28
SystemOptions ............................................. 30
Security ....................................................... 30
Date&Time .................................................... 31
Network ....................................................... 32
Storage ....................................................... 36
Maintenance ................................................... 37
Support ....................................................... 38
Advanced ...................................................... 39
ResettoFactoryDefaultSettings ................................... 39
Troubleshooting ............................................ 40
CheckingtheFirmware ........................................... 40
UpgradingtheFirmware .......................................... 40
EmergencyRecoveryProcedure .................................... 40
Symptoms,PossibleCausesandRemedialActions ..................... 41
Technical Specifications ...................................... 44
PerformanceConsiderations ....................................... 45
3
AXIS M7014
Hardware Overview
Hardware Overview
1
2
3
4
5
6
7
8
1.
Mounting holes
2.
Video input connectors
3.
LED indicators for power, status and network
4.
SD memory card slo t (microSD)
5.
RS-485/RS-422 connector
6.
Control button
7.
Power connector
8.
Nework connector (PoE)
Connectors
For technical specifi cations, see
page 44
.
Network connector - RJ-45 Ethernet connector. Supports P ower over Ethernet (PoE).
NOTICE
Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded
network cable (STP) may be appropriate or required. Any network cab les that a re routed in ou tdoor environments or similar
shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded. See
for regulatory requirements.
SD card slot - A standard or high-capacity SD card (not included) can be used for local recording with removable storage.
NOTICE
To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System
Options > Storage > SD Card and click U
nmount.
Control button - The control button is used for:
• ConnectingtoanAXISVideoHostingSystemservice.See
page 32
. To connect, press and hold the button for about
1 second until the Sta
tus LED flashes green .
• ConnectingtoAX
IS Internet Dynamic DNS Service. See
page 33
. To connect, press and hold the button for
about 3 seconds.
• Resetting the product to factory default settings. See
page 39
.
Power connector - 2-pin terminal blo ck for power input.
RS-485/RS-422 connector - Two 2-pin terminal blocks for RS-485/RS-422 serial interface used to control a uxiliary equipment,
e.g. PTZ devices.
4
AXIS M7014
Hardware Overview
LED Indicators
LED
Color
Indication
Green
Steady for connection to a 100 MBit/s network. Flashes for network activity.
Amber
Steady for connection to a 10 M Bit/s netwo rk. Flashes for network activity.
Network
Unlit No network connection.
Green Steady g reen for normal operation.
Amber
Steady during startup and when restoring settings.
Status
Red
Slow flash for failed upgrade.
Green
Normal operation.
Power
Amber
Flashes green/amber during firmware upgrade.
Note
• The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System O ptions >
Ports & Devices > LED. See the online help for more information.
5
AXIS M7014
Accessing the Product
Accessing the Product
To install the Axis product, refer to the Installation Guide supplied with the product.
The product can be used with most operating systems and browsers. The recommended browsers are Interne t Explorer with Windows ,
Safari w ith Macintosh and Fire fox with other operating systems. See
Technical Specifi cations, on page 44
.Toviewstreamingvideoin
Internet Exp lore r, allow installation of AXIS M edia Control (AMC) w he n prompted.
The Axis product includes one (1) H.264 decoder license for view ing video streams. The license is automatically installed with AMC.
The administrator can di sa ble the installation of the decoders, to prevent installation of unlicensed copies.
Note
• QuickTime
TM
is also supported for viewing H.264 streams.
• If your computer restricts the use of additional software components, the product can be configured to use a Java
applet for viewing Motion JPEG.
Access from a Browser
1. Start a browser (Internet Explorer, Firefox, Safari).
2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the netw ork. For more information on how to
discover and assign an IP address, refer to the Installation Guide.
3. Enter your user name and password. If this is the first time the product is acce ss ed, the root password must first be
configured; for instructions see
Set the Root Password, on page 7
.
4. The product’s Live View page appears in your bro wser.
Note
The controls a nd layout of the Live View p age may have been customized to meet sp ecific installa tion requirements and
user p refer ence s. Consequently, some of the examples and functions fe
atured here m ay diffe r from those displayed in
your own Live View page.
6
AXIS M7014
Accessing the Product
Access from the I nternet
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your netw ork router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feat ure, which
will attempt to automatically co nfigure the router to allow access to the product. This is e n able d f rom Setup > System O ptions >
Network > TCP/IP Advanced.
For m o re information, please see
NAT traversal (port mapping) for IPv4, on page 34
. See also AXIS Internet Dynamic DNS Service at
www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at w w w.axis.com/techsup
Set the Root Pa ssword
To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure
Root Password dialog , which appears w hen the pro
duct is accessed for the first time.
To prevent network eavesdropping
, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The
HTTPS certificate ensures encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the first dialog.
To set the password via an e ncrypted HTTPS c onnection, follow these steps:
1. Click Create self-signed certificate.
2. Provide the requested information and click OK.Thecertifica te is created and the p a ssword can now be set securely. All
trafficto
and from the product is encrypted from this point on.
3. Ente
rapasswordandthenre-entertoconfirm the spelling. Click OK. The password has now been configured.
7
AXIS M7014
Accessing the Product
Note
• The default administrator user name root is permanent and cannot be deleted.
• If the password for root is lost, the product m ust be reset to the factory default settings. See
Reset to Facto ry Default
Settings, on page 39
.
TheLiveViewPage
The controls and layout of the Live View page may have been customized to meet specific installation requirements and user
preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View
page. The fo llow ing provides an overview of each available control.
Controls on the Live View Page
The Stream Profile drop-down list allow s you to select a custom ized or pre-programm ed stream profile . Stream
profiles are configured under Video > S trea m Profiles.See
Stream Profiles, on page 15
.
The Manual Trigger button is used to trigger an action rule from the Live View page, s ee .
Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your
computer. This button is primarily intended for use when the AXIS M e dia Control viewer toolbar is not available.
Enable this button from Live View Config > Action Buttons.
AXIS Media Control viewer toolbar
The AXIS Med ia Control viewer toolbar is available in Inte rne t Explorer only. Se e
AXIS Media Control (AMC), on page 10
for more
information. The toolbar displays the following buttons:
8
AXIS M7014
Accessing the Product
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the media stream.
The Snapshot button takes a snapshot of the video image. The locationwheretheimageissavedcanbespecified
in the AMC Control Panel.
Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer
keyboard to cancel full screen view.
The Record button is used to record the current video stream . The lo ca tion w her e the re cording is saved can be specified
in the AMC Control Panel.
PTZ Controls
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/ disable controls for specified users under
System Options > Security > Users.
With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or
release control of the PTZ controls . The PTZ Control Queue is set up under PTZ > Control Queue.
Click the Emulate joystick mode button and click in the ima ge to move the camera view in the direction of the
mouse pointer.
Click the Center mode button and click in the image to center the camera vie w on that position. The center m ode
button could also be used to zoom in on a specific area. C lick in the image and drag to d ra w a rectangle surrounding
theareatobemagnified. To zoom out, rotate the mouse wheel.
Click the Ctrl panel button to open the PTZ control panel which pro vides additional PTZ controls.
User-defined buttons can also appear in the Control panel. See
Controls, on page 20
.
Select the video channel or a PTZ preset position to steer the camera view to the saved position. See
Preset Positions, on pag e 20
.
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the
camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or click on a posit
ion on the bar to zoom to that position.
Focus bar – Click on a position on the focus bar to set the focus position. This will disable the product’s autofocus. To
re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see a bove).
Iris bar – Click on a position on the iris bar to change the degre e to wh ich the iris is ope ned . This will disable the
product’s auto iris. To re-enab
le, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).
The PTZ controls can be dis abled under PTZ > Advanced > Controls,see
Controls, on page 20
.
9
AXIS M7014
Media Streams
Media Streams
The Axis product provide s s evera l video stream form a ts. Your requirements and the properties of your netw o rk will determine the
type you use.
The Live View page in the product provides access to H.264 and M otion JPEG video streams, and to the list of available stream profiles.
Other applications and clients can access video streams directly, without going via the Live View p age.
How to Stream H.264
The video compression standard H .264 makes good use of bandwidth, and can provide high quality vid eo streams at less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your network. The available options in AXIS Media Control are:
Unicast RTP
This unicast method (RTP over UDP) is used
for live unicast video, especially w hen it is
important to always have an up-to-date video
stream, e ven if some images are dropped.
RTP over RTSP
This unicast method (RTP tunneled over RTSP)
is useful as it is relatively simple to con figure
firewallstoallowRTSPtraffic.
RTP over RTSP over H TTP
This unicast method can be used to traverse
firewalls. Firewalls are comm only con figured to
allow the H TTP protocol, thus allowing RTP to
be tunneled.
Unicasting is used for video-on-demand
transmission so that there is no video tra ffi c
on the network until a client connects and
requests the stream.
Note that there are a maximum of 20
simultaneous unicast connections.
Multicast RTP
This method (RTP over UDP) should be used for live m ulticast video. The video stream is always
up-to-date, even if some images are dropped.
Multicasting provides the most efficient usag e of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network router unless the
router is configured to allow this. It is not possible to multicast over the Internet, for example.
Note a lso that all multicast viewers count as one unicast viewer in the maximum total of 20
simultaneous connections.
AXIS Media Control negotiates with the Axis product to determine the transpo rt protocol to use. The order of priority, listed in the
AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewin g client license. Installing ad ditional unlicensed
copies of the client is prohibited. To
purchase additional lice nses, contac t your Axis reseller.
MJPEG
This format uses standard JPEG s t ill im ages for the video stream. These images are then displayedandupdatedataratesufficient
to create a stream that sho ws constantly updated m o tion.
The Motion JPEG stream uses considerable amounts of bandwidth, b ut provides excellent image qualityandaccesstoeveryimage
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS
Media Control in Intern et Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media C ontrol (AMC) in Internet Explorer in Window s is the recom m e nded method of accessing live video from the Ax is product.
10
AXIS M7014
Media Streams
TheAMCControlPanelcanbeusedtoconfigure various video settings. Please see the AXIS Media Control User’s Manual for more
information.
The AMC Control P ane l is automatically installed o n first us e, after which it can be configured. Open the AMC Control Panel from:
• Windows Control Panel (from the Start menu)
• Alternatively, right-click the video image in Internet Explore r and click Settings.
Alternative Methods of Accessing the Video Stream
You can also access video and images from the Axis product in the following ways:
• Motion JPEG server push (if supported by the client, F irefox, for example). This option maintains an op en HTTP connection
to the b row s er and send s data as and when required, for as long as requi red.
• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths
can be used :
- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
• QuickTime
TM
. The follo wing paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
11
AXIS M7014
Media Streams
Note
• <ip>= IP addess
• The Axis product supports QuickTime 6 .5.1 and later.
• QuickTime adds latency to the v ideo stream.
• It may be possible to use other players to view the H.264 stream using the paths above, although A xis does not guarantee
this.
12
AXIS M7014
Setting Up the Product
Setting Up the P roduct
The A xis product can be configured by use rs w ith adm inistrator o r operator rig hts. To open the product’s Setup pages, click Setup in
the top right-hand corner of the Live View page.
• Administrators have unrestricted access to all settings.
• Operators have access to all settings except System Options
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:
1. Users. See
page 30
.
2. TCP/IP. See
page 32
.
3. Date & Time. See
page 31
.
4. Video Stream. See
page 14
.
The Basic Setup menu can be disabled from System Options > Security > Users.
13
AXIS M7014
Video
Video
It is possible to configure the following video features in your A xis product:
• Video stream. See
page 14
.
•Streamprofiles. See
page 15
.
• Camera settings. See
page 15
.
• Overlay image. See
page 16
.
Video Stream
You can defi ne the follow ing video stream settings from Video > Video Stream:
•Image.See
page 14
.
• H.264. See
page 14
.
•MJPEG.See
page 15
.
Note
Video stream can be configured f or each channel including quad stream .
Image
The default im age settings can be configured under Video> Video Stream. Select the Im age tab.
The following settings are available:
• Resolution. Select the default resolution.
• Compression. The compression level a ffe cts the image quality, bandwidth and file size of saved images; the lower the
compression, the higher the image quality with higher ban
dwidth requirements and larger file sizes.
• Rotate image. If required, the image c
an be rota ted.
• Maximum frame rate.Toavoidban
dwidth problems, the frame rate allowed to e ach viewer can be limited .
• Overlay settings.See
Ove
rlay, on page 16
.
Click Save to apply t
he new settings.
H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high q uality video streams at low bit rates.
An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whe re as
P-fra
mes only c ontain the differences from previous frames.
T
he GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on
bandwidth requirements in some cases, but may also have an adverse affect on image quality.
ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image
complexity, using up more bandw idth for incre ased activity in the ima ge , and less for lowe r ima ge activity. CB R allow s you to set a
fixed Target bit rate that consumes a predictable amount of band width. As the bit rate would usually need to increase for increased
image activity, but in this case cannot, frame rate and image qualityareaffectednegatively.Topartly compensate for this, it i s
possible to prioritize e ither frame rate or image q uality. Not setting a prior ity m e ans that f rame rate and image quality a re equally
affected. You must save your settin g s before they can take effec t.
14
AXIS M7014
Video
The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay
Settings and enter the modifier #b in the fiel d.
MJPEG
Sometimes the image size is large due to low light or complex s cene ry. Adjusting the maximum frame s ize helps to control the
bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting
provides consistently good image quality at the expense of increased band width and storage usage in low light. Limiting the frame
size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,
the ma ximum f rame size should be set to an optimal value.
Quad stream
A Quad vie w displays images from all fo ur channels on a si ngle screen; w here the images f rom each camera take up a quarter of
the display area. It is possible to define settings for the video stream in quad view.
Stream Profiles
Astreamprofile is a s et of pre-configured stream settings including resolution, compression, frame rate and overlay settings.
Stream profiles can be used:
• When setting up recording using action rules, see
Events, on page 25
.
• When setting up a continuous recording, see
Continuous Recording, on page 28
.
• In the Live View page — select the stream profile from the Stream profile dro p-dow n list.
Four pre-programmed stream pro files are available for quick set up. Each pre-programme d profile has a des criptive na m e, indicating
its purpose. If required, the pre-programmed stream profiles can be modified and ne w custom i zed stre am profiles can be created.
To create a new profile or modify an existing profile , go to Setup > Video > Stream Pro files.
To select a default stream pro file for the Live View page, go to Setup > Live View Config.
Camera Settings
The Video > Camera Settings page provides access to ad vanced image settings for the Axis product.
Image Appearance
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
The Contrast changes the re lati ve difference betwee n light and dark. It can be adjusted using the slidebar.
Video input
• Enter a descriptive name for y our video source in the Video source name field.
• The values in the Offset Adjustments fields affect the horizontal and vertical synchronization for the image. This can be used
to eliminate any black border surrounding the image. High values, both negative and positive can put the image out of sync.
• De-interlacing - is used to improve vid eo stream image quality from an alog devices. Se lect any of the follow ing options
from the De-interlacing drop-down list. Select None if de-interlacing is no t ne ces sary; Blending for improved image quality
that is not as processor intensive; Adaptive Interpolation performs de-interlacing of the video stream by applying different
filters on the image . This m a y give a better result than Motion Adaptive Inte rpolation in rare cases; Motion Adaptive
Interpolation perfor m s de-interla cing of the video stream by applying different filters depending on the m otion in different
parts of the ima ge. This will in most cases re sult in the best im a ge quality.
15
AXIS M7014
Video
• Antialiasing will minimize distortion known as aliasing, which happens when a high-resolution image is represented at
alowerresolution.
• For each video input 75 Ohm video termination can be enabled/disabled via the product's web page a t V ideo & Audio >
Video Input > Video termination. These terminations are enabled on fa ctory default. In cases where the product is to be
connected in parallel with other equipment, for optimum vide o quality, it is recom m ende d that ter m ination be en ab led for
only the last device in the video sig nal chain.
Image Settings
Noise reduction - Set to On to enable noise reduction. Noise reduction may increase the amo unt of motion blur.
Privacy Mask
A privacy mask is an ar ea of so lid color that prohibits us e rs from viewing parts of the monitored area. Privacy masks canno t b e
bypassed via the VAPIX® Application Programming Interface (API).
The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates
if they are enabled.
You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name.
For more i nformation, see the online help
Important
Adding many privacy masks may affect the product’s perform ance.
Note
Privacy mask is not available for the quad stream. However, privacy masks configured o n e ach channel will be displayed
in the qua d.
Overlay
Overlays are used to provide extra information, for examp le for forensic video analysis or during product ins talla tion and
configuration. O verl ays are superimposed over the video stream.
An overlay tex t can display the cur rent date and time, or a text string. When u sing a text string, mod ifiers can be used to display
information s uch as the cur rent bit rate or the current frame rate. For information about available modifiers, see
File Naming &
Date/Time Formats
in the online help .
To enable overlays:
1. Go to Video > Video Stream and select the Ima g e tab.
2. To include an o verlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to
the Axis produc
t, see
Overlay Image
.
3. To include
date and time, select Include da te and Include time.
4. To inc
lude a text string, select Include text and enter the text in the field. Modifier s can be used, see
File Naming &
Date/Time Formats
in the o nline he lp .
5. Select the text color, the text background color and the position of the overlay.
6. Click Save.
Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See
Date & Time, on page 31
.
16
AXIS M7014
Video
Note
Overlay is not poss ible f or quad s tream.
Overlay Image
An overlay image is a static image superimposed over the video stream. The im age, for example company logo, is used to provide
extra information or to mask a part of the image.
To use an overlay image, the imag e must first be uploaded to the Axis product:
1. Go to Video > Overlay Image.
2. Click Browse andbrowsetothefile.
3. Click Upload.
4. Select the image to use from the Use overlay image list.
5. Click Save.
To display the overlay image:
1. Go to Video > Video Stream and select the Image tab.
2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.
3. Click Save.
For information about supported image formats, see the online help
.
17
AXIS M7014
Live View Config
Live View Con fig
You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of
theLiveViewpage.
•StreamProfile. See
page 15
.
• Default Viewer for Browser. See
page 18
.
• Viewer Settings. See
page 19
.
• Action Buttons. These are the buttons described in
Controls on the Live View Page, on page 8
.
•UserDefined Links. See
page 19
.
Default live view video
Select the default video source to be displayed in the Live View page from Setup > Live View Config This could be one of the 4
video streams or Quad s
tream. See
Quad stre am , on pa g e 15
.
Default Viewer for Browsers
From Live View Confi g > Default Viewer se le ct the default method for view ing video images in your brow ser. The p roduct attempts
to show the video im ages in the selected video format an d viewer. If this is not possible, the pro duct overrides the settings and
selects th
e best available c omb ination.
18
AXIS M7014
Live View Config
Browser Viewer Description
AMC
Recommended viewer in Internet Explorer (H.264/Motion JPEG)
QuickTime
H.264
Java applet
A slow er imaging a lter native to A M C (Motion JPEG). Requires one of the
following installed on the client:
• JVM (J2SE) 1.4.2 or higher
• JRE (J2SE) 5.0 or higher
Windows Internet Explorer
Still image Displays stil l images only. Click the R efr esh button in your br owser to vie w a
new image
Server Push
Recommended viewer for other browsers (Motion JPEG).
QuickTime
H.264
Java applet
A slower imaging a lternative to Server Push (Motion JPEG only ).
Other browsers
Still image Displays stil l images only. Click the R efr esh button in your br owser to vie w a
new image
For m o re informa tion, ple as e see the online help .
Viewer Settings
To co nfigure options for the viewer, go to Live View Confi g > Viewer Settings.
•SelectShow viewer toolbar to display the AXIS Media Control (AM C) or the QuickTim e viewer toolba r under the v ideo
image in your browser.
• H.264 decoder installation. The administrator can d isable installation of the H.264 decoder included w ith AXIS Media
Control. This is used to prevent installation of unlicensed c opies. Further decoder license s can be purchased from your
Axis res elle r.
•SelectShow crosshair in PTZ joystick mode to ena ble a cross that will indicate the cente r of the image in PTZ joystick mode.
•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ
control panel.
•SelectEnable recording button to enable recording from the Live View page. This button is available when using
the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See
AXIS Media Control
(AMC), on page 10
.
User Defined Links
To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL
to link to. W hen defining a w eb link do no t remove the 'http://' from the URL address. Custom links can be used to run scripts or
activate external devices connected to the product, or they can link to a web page . Custom links defi ned as cgi links will run the
script in the b ackground, in a hidden frame. Defining the link as a web link will open the link in a new wind ow.
19
AXIS M7014
PTZ (Pan Tilt Zoom)
PTZ (Pan Tilt Zoom )
Preset Positions
A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can
be accessed in several w ays:
• By selecting the preset from the Preset positions drop-down list in the Live View Page.
• When setting up action rules. See
page 25
.
• When setting up Guard Tour. See .
To add a preset position:
1. Go to PTZ > Preset Positions.
2. Use the pan, tilt and zoom contro ls to steer the camera view to the desired position.
3. Enter a descriptive nam e in the Current position field.
4. If required, select Use current position as H ome.
5. Click Add.Thecamera’sposition,irisandfocussettingsaresavedasapresetposition.
The Hom e position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions se
tup window.
To set a customized hom e position, select Use current position as Home when adding a preset position. The u
ser-defined home
position will have (H) added, for examp le, Entr ance (H). The defaul t Home position, ca lle d “Ho m e ”, will still be availa ble .
The product can be configured to return to the Home position w hen the PTZ functionality has been inactive for a spe cified length
of time. Enter the length of time in the Return to home when inactive field and click Save.Setthetimetozerotopreventthe
product fr om automa tically returning to the Home posi
tion.
To include the preset position name in the over
lay text, go to Video,selectInclude overlay text and enter the modifier #P in the field.
For more information about modifiers, see
File Naming & Date/Time Formats
in the online help .
Advanced
Limits
Define the pan, tilt, zo om and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to
narrow the area under surveillance.
Move speed sets the speed of the ca m era’s pan and tilt movements. The default setting is maximum speed.
When using a jo ystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum
pan/tilt move m ent speed, i.e. the s pee d the ca m er a view moves at when the joystick is pushed all the way out in a ny direction. This is
useful then the view is zoomed in on an object.
See the online help
for more information.
Controls
Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application
Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through
the Ctrl panel button, see
page 9
.
Deselect the op tions under Enable/Disable controls to disable the pan, tilt, zoom, focus and iris controls.
20
AXIS M7014
PTZ (Pan Tilt Zoom)
Control Queue
The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons
appear in the Live View pag e offering one viewer exclusive control for a limited period of time. Other users will be p laced in queue.
A user who belongs to a group (see
Users, on page 30
) with a higher PTZ priority can go before other users in the queue and
take control of the pro duct. The order of priority is as follows:
1. Administrator — An administrator takes over PTZ control regardless of w ho is first in queue. The adm inistrator w ill be
removed from the queue 60 s econds after the last PTZ control command.
2. Event — The A xis product can be configuredtogotoapresetpositionwhen trigg ered by an alarm (see
Events, on p ag e 25
).
The event will imm ediately be placed first in the queue ex ce pt w he n a n a dm inis trator is in control.
3. Operator — Same as administrator but with lower priority
4. Guard Tour — A guard tour (see ) has PTZ control for an indefinite period of time. It may be overridden by an op era tor,
event or adm inistr ator. The guard tour will re sume when higher priority groups leave the queue.
5. Viewer — M ultiple viewers must wait for their turn. The view er has 60 seconds PTZ control before control is passed
on to the next viewer in queue.
Note
• The administrator can enable and disable PTZ controls for selecte d users.
• To identify different users in the viewer group, cookies must be enabled on the client.
21
AXIS M7014
Detectors
Detectors
Camera Tampering
Camera Ta m per ing can genera te an alarm whenever the camera is repositioned, or wh en the lens is covered, sprayed or severely
defocused. To send an alarm, for example an email, an action rule must be set up.
To configure tampering:
1. Go to Detectors > Camera Tampering.
2. Set the Minim u m duration, that is, the time that must e laps e before an a larm is genera ted. This can help pre vent false
alarms for known conditions that affect the image.
3. Select Alarm for dark images if an alarm s hould be g e ne rate d if lights are dimmed or turned off, or if the lens is sprayed,
covered, or rendered severely out of focus.
4. Click Save.
To configure the product to send an alarm when tampering occurs:
1. Go to Events > Action Rules.
2. Click Add to set up a new action rule.
3. Enter a Name fo r the action r u le.
4. Under Condition,selectDetectors from the Trigger list.
5. Select Tam p erin g from the list of detectors.
6. Select the video channel.
7. Optionally, s ele ct a schedule and set additional conditions
.
8. Select the action. To send an email, select Send Notifi
cation and select a Recipient from the list o f defined re cipie nts.
Note
The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not
have a duration and once it has been triggered it will not automatically return to its untriggere d state .
For more information on actions rules, see
Events, on page 25
.
Motion D etect
ion
Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
Motion detection i s configured by defining up to 10 Include and Exclude w ind ows:
• Include windows —defi ne areas where motion should be detected
• Exclude windows —define areas within an Include window that should be ignored (areas outside Include windows
are automatically ignored).
For instructions, see
Set Up Motion Detection Windows, on page 23
.
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See
Motion
Detection Parameters, on page 23
.
Once motion detection window s are configured, the Axis product can be configured to p erform actions when mo tion is detected.
Possible actions include uploading images and start recording. For more information, see
Setting U p a n Action Rule, on page 26
.
22
AXIS M7014
Detectors
Note
Using the motion detection feature may decrease the product’s overall performa nce.
Set Up Motion Detection Windows
To set up a motion detection Include W indow , follow these ins tructions :
1. Go to Detectors > M otion Detection.
2. Select the Configure Included Windows option and cl ick New. Select the new window in the list of windows and enter
a descriptive nam e.
3. Adjustthesize(dragthebottomright-handcorner)andtheposition (click on the text at the top and drag to the desired
position) of the window.
4. Adjust the Object Size, History and Sensitivity profile sliders (see
Motion Detection Parameters
for details). Any detected
motion within an active w indow is indicated by red peaks in the Activity window.
5. Click Save.
To exclude parts of the include window, select the Configure Excluded W
indows and position the exclude window within the
include window.
To delete an include or exclude window, select the window in the list of windows and click Del.
Motion Detection Parameters
The parameters c ontrolling motion detection are described in the table below:
Parameter
Object Size
History
Sensitivity
Description
Object size relative to window
size.
Object memory length.
Difference in lumin ance
between background and
object.
High level (100%)
Only very large objects trigger
motion detection.
An object that appears in
the window t
riggers motion
detection for a long time
before it is considered as
non-m
oving.
Ordinary colored objects on
ordinary backgrounds trigger
motion detection.
Medium level (50%)
A large difference in luminance
is required to trigge r motion
detection.
23
AXIS M7014
Detectors
Low level (0%)
Even very small objects trigger
motion detection.
An object that appears in
the window triggers motion
detection only for a very short
time before it is considered as
non-moving.
Only very bright objects on
a dark background trigger
motion detection.
Recommen d ed values
5–15% 60–90% 75–95%
Default values
15% 90% 90%
Note
• To trigger on small objects or movements, use several small motion d etection windows rather than one large window
and select a low object size.
• To avoid triggering on small obj ects, select a high obj ect size.
• If no o bjects should appear in the Include Window, select a high history level. This will cause motion detectio n to
trigger as long as the object is present in the window.
• To only detect flashing light, select a low sensitivity. In other cases high sensitivity is recommende d.
24
AXIS M7014
Events
Events
The Axis product can be configured to perfo rm actions when different events occur, for exam p le , start a recording when motion is
detected. The set of conditions that defines how and when the action is triggered is c alled an Action Rule.
Available Action Rule triggers and conditions include :
• Applications — u se installed applications to trigger the rule, see .
• Detectors
- Motion Detection — trigger the rule when motion is detected, see
Motion Detection, on page 22
.
- Tampering — tr igger the rule when tampering is detected, see
Camera Tampering, on page 22
.
• Hardware
- Video Signal — trigger the rule if video signal is lost.
- Network — trigger the rule if netw ork connection is lost o r restored. This can for example be used to start
recording to the SD card.
• Input Signal
- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see
Controls on the
Live View Page, on page 8
. This can for example be us ed to validate actions during product installation
and configuration.
• PTZ
- Moving — trigger the rule when the c am era view moves due to a PTZ operation
. This can for example be used
as an additional condition to prevent an action rule triggered by motio n detection to record video while the
camera view m oves due to a P TZ operation.
- Preset Reached —triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused
with the Send Images action to upload images from the pre
set positio n.
• Storage
- Available — trigger the rule wh
en the storage device is unmounted or removed. This can for example be
used to send maintenance no tifications.
- Full — trigger the rule when the storage d evice is full. Under normal operation, the oldest recor dings will be
overwritten to prevent the storage device from becoming full.
- Locked — trigger the rule if the storage device is locked (write protected).
• System
- System Initializing — trigge r the rule when the product is being started. This can for exam p le be used to send a
n
otification when the pro duct restarts.
• Time
- Recurrence — trigger the rule periodically, see
Recurrences, on page 27
. This can for example be used to
upload an image every 5 minutes.
- Use Schedule — trigger the rule accor ding to the sele cted schedule, see
Schedules, on page 27
.
Available actions include:
• PTZ Control
- Preset Position — go to a preset position.
25
AXIS M7014
Events
- Guard Tour — start a guard tour, see .
• Record Video — record video to a selected storage.
• Send Images —sendimagestoarecipient.
• Send Notifications —sendanotificatio n message to a recipient.
Setting Up an Action Rule
An action rule defines the conditions that m ust be met for the product to perform an action, for example record video or send email
notifications. If multiple conditions are d efined, all must be met to trigger the action.
The following example describes how to set up an action rule to record video to a netwo rk share if there is mo vement in the
camera’s field of view.
Set up motion detection and add a network share:
1. Go to Detectors > Motion Detection and configure a m o tion detection window, see
page 23
2. Go to System Options > Storage and set up the network share, see
page 37
.
Set up the action rule:
1. Go to Events > Action Rules and click Add.
2. Select Enable rule and enter a descriptive name for the rule.
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-down list. Select the motion detectio n w indow to use.
5. Optionally, sel ect a Schedule and Additional conditions,seebelow.
6. Under Actions, select Record Video fro m the Type drop-down list.
7. Select a Stream profile and configure the Duration settings as described below.
8. Select Network Share from the Storage drop-down list.
To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from b eing
triggered repeatedly, a Wait at least tim e can b e set. Enter the time in hours, minutes and seconds, during w hich the trigger
should be ig nore d before the action rule can be activated again.
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time
and/or Post-trigger time and enter the number of seconds. W hen W h ile the rule is a ctive is enabled and the action is triggered
again during the post-trigger time, the recording time will be extended with another post-trigger time period.
For more information, see the online help
.
Recipients
Recipients receive media fi les and notification messages. The following recipients ar e available:
Recipient Use with action
Email
Send Images
Send Notification
FTP
Send Images
26
AXIS M7014
Events
HTTP
Send Images
Send Notification
Network Share Send Images
TCP Send Notification
To add a recipient:
1. Go to Events > Recipients and click Add.
2. Enter a descriptive n ame
3. Select a recipient Type.
4. Enter the information needed for the recipient type.
5. Click Test to test the connection to the recipient.
6. Click OK.
Schedules
Schedules can be used as action rule triggers or as additional conditions, for exam ple to record video if m o tion is detected outside
office hours. Use one of the predefined schedules or create a new schedule as described below.
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information needed for a
daily, weekly, monthly o r y ea rly s chedule.
3. Click OK.
To use the schedule in an Action Rule, sele
cttheschedulefromtheSchedule drop-dow n list in the Actio n Rule Setup page.
Recurrences
Recurrences are
used to trigger Action Rules re pea tedl y, for example e v ery 5 minutes or e v ery hour.
To set up a r
ecurrence:
1. Go to
Events > Recurrences and click Add.
2. Enter a descriptive name and recurrence pattern.
3. Click OK.
To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and
then select the recurrence from the second drop-down list.
To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
27
AXIS M7014
Recordings
Recordings
TheAxisproductcanbeconfigured to record video continuously or according to an a ction rule:
• To start a continuous recording, see
page 28
.
• To set up action rules, see
page 26
.
• To access recordings, see
Recording List, on page 28
.
•Toconfigure camera controlled storage, see
Storage, on page 36
.
Recording List
Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the
event that triggered the recordi ng.
To play or download a recording, follow these steps:
1. Go to Recordings > L ist.
2. Use the filte r to narrow the lis t of recordings. Enter the desired filter criteria and click Filter. Some filters may take
a long time to complete.
3. Select the recording.
4. Click Play to play the recording, or click Download to download the recording.
Multiple recordings can be downloaded at the sa m e time. Select the r ecord ings and click Download. The downloaded file is a zip file
containing a minimum of three files, of which the M a troska (mkv) filesaretheactualrecordings.The recordings are tim e-stamped
with the date and time they were downloaded (tha t is, not the date the
recordings were made).
Note
To play recordings in Windows Media Player, AXIS M atroska File S plitte r must be installed. AX IS Matroska File Spl itter
can be downloaded from www.axis.com/techsup/software
For detailed recording and video in form a tion, select a recording a nd click Properties.
To remove a recording, select the recording and click Remove.
Continuous Recording
The Axis product can be configured to continuously save video to a storage device. See
Storage, on page 36
for more inform ation
about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove
old recordings.
To start a continuous recording, follow these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select type of storage device from the Disk list.
4. Select a Stream profile to use for continuous recordings.
5. Click Save to save and start the recording.
28
AXIS M7014
Recordings
Note
If a new stream profile is selected while a recording is o ng oing, the recording will be stopped and saved in the reco rding list
and a new recording with the new stream profile will start. All pre vious continuous recordings will remain in the recording
list until the y are removed manually or through automatic remo val of old recordings.
29
AXIS M7014
System Options
System Options
Security
Users
User access control is enabled by default and can be configured under System Options > Security > Users. A n administrator can
set up other users by giving them user names and passwords. It is a lso possible to allow anonymous viewer login, which means
that anybody may access the Live View page.
The use r list displays authorize d users and u s e r groups (access levels):
Viewer - Access to the Live View page
Operator - Access to the Live View page and to all settings except System O ptions
Administrator - Unrestricted access to all settings; can add, modify and remove o ther users.
Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there
are view ing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and be c onfiguredtousethisfunctionality.
Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live V iew page.
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.
Deselect the Enable Basic S etup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be
made before using the Axis product.
ONVIF
ONVIF (Op en Network Video Inte rface Forum) is a glob al inte rface standard that makes it easier for e n d us er s, inte grators, consultants,
and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between
different vendor products, increased fl exibility, red
uced cost and future-proof systems.
By creating a user you automaticall
y enable ONVIF communication. Use the user name and password with all ONVIF communication
with the product. For more information see www.onvif.org
IP Address Filter
IP address filtering is enable d on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are
allowed or denied acces
s to the Axis product. Select Allow or Deny from the list a nd click Apply to enable IP address filter ing.
The administr
ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).
HTTPS
The Axis product supports encrypted browsing using HTTPS. This is con figured on the System O ptions > Security > HTTPS page.
A self-sig ned ce r tificate can be used until a Certificate Authority-issued certificate has been obtained. Click Create self-signed
certificate to install a s elf-signe d certificate. Although self-signed certificates are free and offer some protection, true security is only
implemented after the installation of a signed certificate issued by a C ertificate Authority.
To obtain a signed certificate from an issuing Certificate Authority, click Create Certificate Request. When the signed certificate
is returned, click Install signed certificate to import the certificate. The properties of any certifi cate request currently resident in
the pro duct or installed can be viewed by clicking Properties.
To enable HTTPS in the Axis p roduct, the HTTPS Connection Policy must be set for each user group.
For more i nformation, see the online help
.
30
AXIS M7014
System Options
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network
devices. IEEE 802.1X is based on EAP (Extensible A uthentication Protocol).
To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a
third-party entity called an authenti cation server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft
Internet Authentication Service.
In Ax is ' implem entation, the netw ork device and the authentication server authenticate themselves w ith the help of dig ital
certificates using EAP-TLS (Extensible Authentication Protocol - Tran sport Layer Security). The certificates are provided by an
Certification Authority (CA). You need:
•aCAcertifica te to validate the identity of the authentication server
• a CA-signed client certificate and a private key to authenticate the network device.
To allow the network device to access a network protected by IEEE 802.1X:
1. Obtain a CA certificate, a client certificate and a client private key (contact your network administrator).
2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certificate, the client certificate and the
client private k ey.
3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.
4. Check the box to enable IEEE 802.1X and click Save.
Certificates
CA Certificate The CA certificate is used to validate the identity of the authentication server. Enter the path to
the certificate directly, or locate the file using the Browse button. Then click U
pload.Toremove
acertificate , click Remove.
Client certificate
Client private key
The clie nt certificate and priva te key are used to authen tica te the network device. They ca n be
uploaded as se parate file s or in one combine d file (e.g. a PFX file or a PEM file). U se the Client
private key field if uploading one combined file. For each file, enter the path to the
file, or locate the
file using the Browse button. Then click Upload.Toremoveafile, click Remove.
Settings
EAPOL version
SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.
EAP identity
Enter the user identity (maximum 16 chara cters) associated with your certificate.
Private key password
Enter the password (maximum
16 characters) for the private key.
Enable IEEE 802.1X
Check the box to enable the IEEE 802.1X protocol.
Date & T ime
The Axis product’s date and time settings are config ured under System Options > Date & Time.
Current Server Time displays the c urrent date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see
below).
To change the date and time settings, select the preferred Time mode under N ew Server Time:
• Synchronize with computer time sets date and time according to the computer’s clock. With this op tion, date and
time are set once and w ill not be upd ated automatically.
• Synchronize with NTP Server o btains date and time from an NTP server. With this option, date an d time settings are
updated continuously. For information on NTP settings, see
NTP Configuration, on page 33
.
31
AXIS M7014
System Options
If using a host name for the NTP server, a DNS server must be configured. See
DNS Configuration, on page 33
.
• Set m anually a llows you to manually set date and ti m e.
If using an NTP server, select your Time zone from the drop-down list. If required, check Au tomatically adjust for daylight saving
time changes.
The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the
predefined formats or see
File Naming & Date/Time Formats
in the online help for information on how to create custom date and
time formats. To include da te and time in the overlay text, go to Video and select Include da te and Include time.
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneo usly, and at least one version
must always be enabled.
IPv4 Address Confi guration
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are
configured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of
IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can u pdate a DNS server. It is
then possible to access the Axis product by name (host name).
If DHCP is e nabl ed and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis prod ucts , or reset
the product to the factory default settings (see
page 39
) and then perform the installation again.
To use a static IP address, check Use the following IP a ddress and specify the IP address, subnet mask and default router.
IPv6 Address Confi guration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.
To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.
ARP/Ping
The IP address can be set using A RP a nd Ping. For instructions, see the product’s Installation Guide.
ARP/Ping is enabled by d efa u lt. To d isa ble , uncheck the box unde r System O ptions > Network > TCP/IP > Basic.
The ARP/Ping service is a utomatically disabled two minutes after the product is started, or as soon as an IP address is set. T o reset the
IP address, the product must be restarted to activate ARP/Ping for an additional tw o minutes.
Pinging the product is still possible w hen this service is disabled.
AXIS Video Hosting System (AVHS)
AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live a nd recorded video accessible from
any location. For more information and help to find a local AVHS Service Pro vider go to www.axis.com/hosting
AVHS is enabled by default. The settings a re configured under System Options > Network > TCP IP > Basic.
One-click enabled - Press the product’s control button (see
Hardware Overview, on page 4
) to connect to an AVHS service over the
Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not
registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
32
AXIS M7014
System Options
Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will
stay connected to the service. This option can b e used when the product is already installed and it is not convenient to use the
one-click installa tion.
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a host name for ea sy ac ce s s to the product. For more informatio n, see www.axisca m .ne t
To register the Axis product with AXIS Internet Dynamic DNS Service, go to System O ptions > Network > TCP/IP > Basic.Under
Services, click the AXIS Internet Dynamic DN S Service Settings button (requires access to the Internet). The domain name currently
registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
Advanced TCP/IP Settings
DNS Configuration
DNS (Domain Name Service) provides the translation of host nam es to IP addresses. The DNS settings are configured under System
Options > Network > TCP/IP > Advanced.
Select Obtain D N S server a ddres s via DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be se parate d by
semicolons. The ho st name is always the firstpartofafullyqualified dom ain name, for example, myserver is the host name in the
fully qualified dom ai n name myserver.mycompany.com where mycompany.com is the domain name.
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is
optional and will be used if the primary is unavailable.
NTP Configuration
NTP (Network Time Protocol) is us ed to s ynchronize the clock times of devices in a network. The NTP settings are config ured under
System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the N TP s etting s provided by the DHCP server.
To m ake manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.
Host Name Configuration
The Axis p r odu c t can be acce ss ed usin g a host name ins tead of an IP address. The host name is usually the same as the assigned DNS
name. The host name is confi gured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynam ically update local DNS servers whenever the Axis product’s IP address changes.
For more inform
ation, see the online help
.
Link-Local IPv4 Address
Link-Local Address is enabled by default and assigns the Axis product an additional IP address whichcanbeusedtoaccess
the pr
oduct from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static
or DHCP-supplied IP address at the same time .
This function can be disa ble d under System Options > Network > TCP/IP > Advanced.
33
AXIS M7014
System Options
HTTP
The H TTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the
default setting, which is 80, any port in the range 1024–65535 can be used.
HTTPS
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to
the default setting, which is 443, any port in the range 1024–65535 can be used.
To enable HTTPS , g o to System Options > Security > HTTPS. For more informa tion, see
page 30
.
NAT traversal (port mapping) for IPv4
A network router allows devices on a priva te netw o rk (LA N) to share a single conne ction to the Internet. This is done by forwa rding
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased
since m ost routers are pre-configured to stop attempts to a ccess the private network (LAN) from the public network (Internet).
Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other
(WAN) s ide of a NAT router. With NAT travers al properly configured, all HTTP traffic to an external HTTP port in the NAT router
isforwardedtotheproduct.
NAT tra ve rsal is configured under System Options > Network > TCP/IP > Advanced.
Note
• For NAT traversal to work, this m ust be supported by the router. The router must also support UPnP
TM
.
• The router has many differe nt names: “NAT router”, “Netwo rk router”, “Internet Gateway”, ”Broadband router”, “Broadband
sharing device” or “Home fi rewall” but the essential purp ose of the device is the same.
Enable/Disable - Wh en enabled, the Axis product attempts to configure port mapping in a NAT router on yo ur netwo rk, using U PnP
TM
.
Note that UPnP
TM
must be enabled in the product (see System Options > N etwork > UPnP).
Use manually selected NAT router - Select this option to m a nually select a NAT router and enter the IP address f or the ro uter in
the field. If no router is sp ecified, the product automatically searches for N AT routers on your network. If more than one router is
found, the default router is selected.
Alternative HTTP port - Select this option to manually de fine an external HTTP port. Enter the port number in the field. If no port is
entered he re , a port number is automatically s electe d when NA T traversal is enabled.
Note
• An alte rnative H TTP p ort can be used or be active even if NAT traversal is disabled. This is use ful if your NAT router does
not support UPnP and you need to manually configure port forwa rding in the NAT router.
• If you attem pt to m anual ly enter a port that is already in use, anothe r available port is autom atica lly se le cte d .
• W he n the port is selected automatica lly it is displayed in this field. To change this, enter a new port number and click Save.
FTP
The FTP server running in the Axis product enables upload of new firmware, user applications, etc. The FTP server can be disabled
under System O ptions > Network > TCP/IP > Advanced.
Note
This FTP server has nothing to do with the product’s ability to transfer images via FTP to othe r locations and servers.
RTSP
The RTSP server running in the Axis product allows a connectin g client to start an H.264 stream. The RTSP port numb er can be
changed under System Options > Network > TCP/IP > Advanced. The default port is 554.
34
AXIS M7014
System Options
Note
H.264 vide o streams will not be available if the RTSP server is disabled.
SOCKS
SOCKS is a networking proxy protocol. The Axis product can b e con figured to use a SOCKS server to reach networks on the other
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a lo cal network behind a firewall, and
notifications, uploads, alarms, etc need to b e send to a destination outside the local network (for example the Internet).
SOCKS is configured under System Options > Network > SOCKS. For more information, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network
prioritizes network traffi c and provides a greater network reliability by controlling the amount of ba ndwi dth an application may use.
The QoS settings are configured under System Options > Network > Q oS . Using DSCP (Differentiated Services Co depo int) values, the
Axis product can mark the following types of traffic: live video, event/alarm traf fi c and management traffic.
SMTP (email)
To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This
is do ne under System Options > Network > SMTP (email).
Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields pro vided . A From
email address is also required . If the mail server requires authentication, check Use authentication to log in to this server and enter
the necessary information.
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SN
MP community is the
group of devices and management station running SNMP. Community names are used to identify groups.
The Axis product can be configured to support SN MP on the System Options > Network > SNMP page.
Depending on the level of security required, select the version on SNMP to use.
SNMP v1/v2 provides the lowest level of security. The community name can be specified as a p assw ord for read or read/write
access to all supported SNMP devices. The default passw ord for the Read community is public and the default password for the
Write community is wr ite.
Note
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.
Traps for SNMP v1/v2 are used b
y the Axis p roduct to send messages to a management system on important events and status
changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that
should receive the message.
The following traps are a v aila ble :
•Coldstart
•Warmstart
•Linkup
• Authentication failed
SNMP v3 provid es encryption and secure passw ords. To use traps with SNMP v3, an SN MP v3 management application is required.
35
AXIS M7014
System Options
To use SNMP v3, HTTPS must be enabled, see
HTTPS, on page 30
. To enable SNMP v3, check the bo x and provide the initial user
password.
Note
The initial password can only be set once. If the password is lost, the Axis product m ust be reset to factory default, see
Reset to Factory Default Settings, on page 39
.
UPnP
TM
The Axis pro duct includes support for UPnP
TM
.UPnP
TM
is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
UPnP
TM
can b e disabled under System Options > Network > UPnP
TM
.
RTP/H.264
The RTP port range and multicast setting s a re configured under System Options > Network > RTP.
The RTP port range defi ne s the range of ports from which the video ports are automatically selected. For multicast streams, only
certain IP addresses and port numbers should be used.
Select Always M ulticast Video to start m ulticast streaming without opening an RTSP session.
Bonjour
The A xis product includes support for Bonjour. Bonjou r is enabled by default and the product is automatically detected by op erating
systems and clients that support this protocol.
Bonjour can be disabled under System Options > Network > Bonjour.
Storage
SD Card
NOTICE
To prevent corruption of recordings, the SD c ard should always be unmounted before it is ejected.
The Axis product supports SD cards with the following file systems:
• ext4 — recom m e nde d due to its resilience aga inst data loss if the card is ejected or if there is abrupt power loss. To a ccess
data stored on the card from the Windows operating system, a third-party ext4 driver or application is r equired.
• vFAT — most SD cards are pre-formatted with vFAT when purchased.
If required, the SD card can be re-form a tted to the desi red file system . To format the SD card:
1. Insert the SD card in the SD card slot.
2. Go to System Options > Storage a n d click SD Card.
3. Click Format and select the desired fi le system.
Note
During forma tting any previous data stored on the disk will be lost.
Mounting is done automatically when the card is inserted or when the product is started. A manual m ount is only required if the
card has been unmounted and not ejected and re-inserted.
To unmount the SD card:
36
AXIS M7014
System Options
1. Go to System Options > Storage a n d click SD Card.
2. Click Unmount.
3. The car d can now be removed.
The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.
If the c ard’s status s hows as fa ile d, click Check disk to see if the problem can be found and then try Repair. T his option is only
available for S D card s with e xt4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.
To a void filli ng the card, it is re com m e nde d to remove recordings continuously. Under Recording Settings, select Remove recordings
older than and select the number of days or weeks.
To stop writing to the card and protect recordings from being removed, select Lock under Recording Settings.
Network Share
Network share allow s you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common
Internet File System) and use them for storage of recordings.
To add a network share:
1. Go to System Options > Storage.
2. Click Network Share.
3. Enter the IP address, DNS or Bonjour name to the host server in the Host field.
4. Enter the name of the share in the Share field.
5. If required, select The share requires login and enter the user name and p
assword.
6. Click Connect.
To clear all recordings and data f rom the Axis product’s f
older on the designated share, click Cle ar under Storage Tools.
To avoid filling the share, it is recommended to re
move recordings continuously. Under Recording Settings,selectR emove recordings
older than and select the number of days or weeks.
To stop w riting to the share and protect recordings from being removed, select Lock under Recording Settings.
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current
settings.
Click Restore to reset most settings to the facto ry d efault values. The fo llowing settings are not affected:
• the boot pro tocol (DHCP or static)
• the static IP address
• the default router
• the subnet m a sk
•thesystemtime
• the IEEE 802.1X settings
37
AXIS M7014
System Options
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see
Reset to Factory Default Settings, on page 39
.
For information about firmware upgrade, see
Upgrading the Fi rm ware, on page 40
.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
See also
Troubleshooting, on page 40
.
System Overview
To g et an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that
can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log
items. Many of the captions are links to the proper Setup pa
ge.
Logs & Reports
The System O ptions > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a valid Server Re port with your query.
System Log - Provides info rmation about system events.
Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the
product (see below).
Server Report - Prov id
es information about the product status in a pop-up w indow . The Access Log is automatically included
in the Server Report.
You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report
text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s
Live View that also shows the settings specified under Video Stream>Image>Im age Appearance. The server report .zip file should
always be included when contacting support.
Parameter List - Shows the prod uct's parameters and their current settings. This may prove useful when troub leshooting or
when contacting Axis Suppo rt.
Connection List - Lists a ll clients t ha t are currently ac ce s sing media stream s.
38
AXIS M7014
System Options
Crash Report - G ene rate s an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration.
The Access Log can be configured to list a ll connections to the product (sele ct Critica l, W arning s & Info). If required, a dif fer ent log
level can be used when sending emails.
Advanced
Scripting
Scripting allow s experienced users to customi ze and us e their o wn scripts.
NOTICE
Improper use may cause unexpected behavior a nd loss of contact w ith the Axis product.
Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide
assistance for problem s wi th cu stomized scripts.
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup file before
customizing the scripts. If a script cause s problems, reset the product to its factory default s ettings , se e
page 39
.
For more information, see www.axis.com/developer
File Uplo ad
Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go
to System Options > Advanced > File Upload.
Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the
selected user group (viewer, operator or administrator) for the uploaded file.
Plain Config
Plain C onfig is for advanced users w ith experience of Axis product configuration. M ost parameters can be set and modified from this
page. H elp is available from the standard help pages.
To open Plain Config, go to System Option s > Advan ced > Plain Config.
Reset to Factory Default Settings
This will reset all parameters, including the IP address, to the factory default settings :
1. Disconnect power from the product.
2. Press and ho ld the C ontrol button and reconnect power (see
Hardware Overview, on page 4
).
3. Keep the C ontrol b u tton pressed for about 15 seconds until the Sta tus indicator flashes amber.
4. Release the Control button. The pro cess is complete after about 1 minute (when the Status indicator turns green). The
produ
ct has been reset to the factory defa ult settings. The default IP a ddress is 192.168.0.90
5
.
R
e-assign the IP address.
It is also possible to reset parameters to fa ctory default via the web interface. G o to Setup > System Options > Maintenance.
39
AXIS M7014
Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionality of network devices. One of your first actions when trou bleshooting a problem
should be to check the current firmware vers ion. The latest version m a y contain a corr ection that fixesyourparticularproblem.The
current firmware ve rs ion in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
When you upgrade the product w ith the latest fi rm ware from Ax is w ebsite, the product re cei ves the latest functionality available .
Always read the upgrade instructi ons and release notes available w ith ea ch new r eleas e, before upgrading the firmware.
To upgrade, follow these instructions:
1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis w e bs ite
at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.
After starting the upgrade process, a lways wait at least 5–10 minutes before restarting the product, even if you suspect the
upgrade has failed.
AXIS Camera Management can be used for multiple upgrades. Se e www.axis.com for m ore information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfi gured and customized settings are saved when the firmware i s up graded
(providing the features are available in
the new firmware) although this is not guaranteed by Axis Communicatio ns AB.
Emergency Recovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status
indicator indicates a fa ile d upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.
1. In UNIX/Linux, type the following from the comm and line:
arp -s <IP address> <serial number> temp
ping -s 408 <IP address>
In Windows,typ
e the following from a co mmand/DOS prompt (this may require that you run the command prompt as
an administrator):
arp -s <IP address> <serial number>
ping -l 408 -t <IP address>
2. If the product d oes not rep ly in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade
file to use . Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status
indicator.
5. Reinstall the product, referring to the Installation Guide.
If the emergency recovery procedure does not get the pro duct up and running again, contact Axis support at www.axis.com/techsup/
40
AXIS M7014
Troubleshooting
Symptoms, Possible Causes and Remedial Actions
Problems setting the IP address
When using ARP/Ping
Try the installa tion again. The IP address must be set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for
detailed instructions.
The product is located on a
different s ubnet
If the IP address intended for the prod uct and the IP address of the computer used to access the
product are located on different subnets, you will not be able to set the IP a ddress. Contact your
network administrator to obtain an IP address.
The IP addre ss is being used
by another device
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product:
•Ifyoureceive:Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by another device on the netwo rk.
Obtain a n ew IP address from the network administrator and reinstall the product.
•Ifyoureceive:Request timed out, this means that the IP address is available for
use with the Axis product. Check all cabling and reinstall the product.
Possible IP address conflict
with another device on the
same subnet.
The static IP address in the Axis product is used before the DH CP server sets a dynamic ad dre ss.
This means that if the sam e default static IP addressisalsousedbyanotherdevice,theremay
be problems accessing the product.
The product cannot be accessed from a browser
Cannot log in
When HTTPS is enabled, ensure that the correct proto co l (HTTP or HTTPS) is used when attempting
to log in. You may need to manually type http or https in the b row se r’s addres s field.
If the password for root is lost, the product m ust be reset to the factory defa ult settings. See
Reset to Factory Default Settings, on page 39
.
The IP address has been
changed by DHCP
If the product and the client are on the sam e ne tw ork, run AXIS IP Utility to locate the product.
Identify the product using its model or serial number.
Move the Axis product to an isolated netwo rk, or to one w ith no DHCP or BOOTP server. Set the IP
address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages
and disabled DH CP in the TCP/IP settings. Return the pro duct to the main netw ork. The product
now has a fixed IP address that will not change.
Certificate error when using
IEEE 802.1X
For authentication to work p roperly, the date and time settings in the Axis product should be
synchronized with an NTP server. See
Date
& Time, on page 31
.
The product is accessible locally but not externally
Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal
feature which will atte m pt to automatically configure the router to a llow access to the A xis
product, see
NAT traversal (port mapping) for IPv4, on page 34
. The router must support UPnP
TM
.
Firewall protection
Check the Internet fire wall with your networ k administrator.
Default router
srequired
Check if you need to configure the router settings.
Problems with the H.264 format
No H.264 displayed in the
client
Check that the relevant H.264 connection methods and correct interface are enabled in the AMC
Control Pa n el (streaming tab). Se e
AXIS Media Control (AMC), on page 10
.
In the AM C Control Panel, select the H.264 tab a nd click Set to default H.264 decoder.
Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.
41
AXIS M7014
Troubleshooting
No multicast H.264
displayed in the client
Check with your network administrator that the multicast ad d re sses used by the Axis product
arevalidforyournetwork.
Check with your network administrator to see if there is a firewall preventing viewing.
Multicast H.264 only
accessible by local clients
Check if your router supports multicasting, or if the router settings between the client and the
product need to be config ured. The TTL (Tim e To Live ) value m ay ne ed to be increased.
Poor rendering of H.264
images
Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to enable
Advanced Video R end ering fromv the V ideo tab in the AMC Control Panel.
Ensure that your graphics ca rd is using the latest drive r. The latest drivers can usua lly be
downloaded from the manufacturer’s website.
Color saturation is different
in H.264 and Motion JPEG
Modify the settings for your graphics adap ter. R efer to the adapter’s documenta tion for m ore
information.
Lower frame rate than
expected
Reduce the number of applications running on the client computer.
Limit the number of s imultaneous viewers.
Check with the network administra tor that there is e nough bandwidth available.
Check in the AM C Control Panel (H.264 tag) that video processing is NOT set to Decode only
key frames.
Lower the image resolution.
Why do I not get maximum
frames per second?
See
Performance Considerations, on p age 45
.
The max im um frames per second is dependent on the utility frequency (60/50 Hz) of the Axis
product. See
Technical Specificatio ns, on page 44
.
Image degeneration
Decrease the GOV length. Go to Video > Video Stream and select the H.264 tab to mo dify the
GOV length.
Status and Network indicator LEDs are flashing red rapidly
Hardware failure
Contact your A xis reseller.
Status indicator LED is flashing red and the product is inaccessible
A firmw are upg rade h
as
been interrupted or the
firmware has otherwise been
damaged
See
Emergency Recovery Procedure, on page 40
.
No images displayed on web page
Problems with AXIS Media
Control (
Internet Explorer
only
)
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX
contr
ols. Also, make sure that AXIS Media Control is installed on your computer.
Installation of additional
ActiveX component
restricted or prohibited
Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go
to Setup > Live View Config and select Java applet under Default viewer.
Video and image problems, general
Image too dark or too light
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >
Video > Camera Settings.
42
AXIS M7014
Troubleshooting
Missing images in uploads This can o ccur when tr ying to use a larger image buffe r than is a ctually available. Try loweri n g
the frame rate or the upload period.
Slow image update Configuring pre -buffe rs , m oti on de t ectio n , high-resolution images or high frame rates will affect
the performance of the Axis product.
Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product,
low performance clients, use of features s uch as motion detection, event handling or uploaded
applications.
Poor quality snapshot images
Screen incorrectly
configured on your computer
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size or l ocation of
overlay image
The overlay ima ge may have be en positioned incorrectly or may be too large. Se e
Overlay Image
Settings
in the online help for mo re informa tion.
Browser freezes
Firefox can sometimes
freeze on a slow computer
Lower the image resolution
Problems uploading files
Limited space There is only limited space available for the upload of your ow n files. Delete existing file s to free
up space.
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the im age. This means that if there a re
sudden chang es in the lighti ng, motion de te cti on may trigg er mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Storage and disk management problems
Video cannot be recorded
Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted Reformat the SD card and then click Mo unt.
43
AXIS M7014
Technical Specifications
Technical Specifications
Item
Specifications
Model
AXIS M7014 (4 channels)
Video Encoder
Pan/Tilt/Zoom
Wide range of analog PTZ cameras supported (drivers available for download at
www.axis.com)
100 presets/camera, g uard tour, PTZ control queue Supports Windows compatible
joysticks
Video
compression
H.264 (MPEG-4 Part 10/AVC) Baseline Profile (BP) and M ain Profile (MP)
Motion JPEG
Resolutions
176x120 to 720x576
176x120 to 1536x1152 for quad view
Frame rate H.264 15 fps in all reso lutions s
Frame rate
Motion JPEG
15 fps in all resolutions
Video streaming
Multi-stream H.264 and Motion JPEG: One H.264 and one JPEG stream on each channel
(8 streams in total) in full framerate individually configured streams in max. resolution at
15 fps; m ore streams if identical or limited in frame rate /res olution Controllable fra m e
rate and bandwidth VBR/CBR H.264
Video
Image settings
Compression, color, brightness, contrast
Rotation: 90°, 180°, 270°
Aspect ratio correction
Mirroring of im age s
Text and image overlay
Privacy mask
Enhanced deinterlace filter
Video termination
Anti-aliasing
Temporal noise filtering
Security Password protection, IP address filtering, HTTPS* en
cryption, IEEE 802.1X network access
control, digest authentication, user access log
Network
Supported
protocols
IPv4/v6, HTTP, HTTPS*, QoS layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP,
SNMPv1/v2c/v3(MIB-II), DNS,
DynDNS, NTP, R TSP, RTP, TCP, UDP, IGMP, RTCP, ICMP,
DHCP, ARP, SOCKS
Application
Programming
Interface
Open API for software integr ation, including VAPIX® from Axi s Communica ti ons available
at www.axis.com Inc
ludes the ONVIF specification a vailable at www.onvif.org
Support for A X IS Video Hos ting Syste m (AVH S) with O ne-C lick Ca m er a connection
Intelligent video Video motion detection, active tampering alarm
Alar
mevents
File
upload via FTP , HTTP and email
Notification via email, H TTP and TCP
PTZ preset
External output activation
Pre- and post-alarm video buffering
System
Integration
Casing Standalone
44
AXIS M7014
Technical Specifications
Processor,
memory
ARTPEC-4, 512 MB RAM, 128 MB Flash
Power
8-20 V DC, max 7W; Power over Ethernet IEEE 802.3af Class 3, AXIS PS-K power supply
Connectors
4x a nalog compo site video inputs (BNC)
1x 10BASE-T/100BASE-TX Ethernet
1x RS -485/422 full duplex (terminal block)
1x DC input terminal block
Local storage
1x microSD/SDHC
Operating
conditions
0–50°C(32–122°F)
Humidity 20 – 80% RH (non-condensing)
Approvals
EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024, EN61000-6-1, EN61000-6-2,
FCCPart15SubpartBClassB,ICES-003Class B, VCCI Class B, C-tick AS/N ZS C ISPR 22,
KCC Class B, UL/IEC/EN 60950-1
Weight
570 g
Included
accessories
Power supply, mounting and connector kits, Installati on Gu ide , CD with installation and
management tools, software and User’s M anual, Windows d ec ode r user lic enses
Dimensions
(HxWxD)
38 x 109 x 172 mm
General
Performance Considerations
When settings up your system, it is important to consider how various settin
gs and situations will affect performance. Some factors
affect the amount of bandwidth (the b it rate) r equired , others can affect the fra me rate, and some affect both. If the load on the
CPU reaches its max im um , this will also affect the fra m e rate.
The following factors are among the most important to consider:
• High image resolution and/or lower compression levels result in images containing m ore data. Bandwidth af fecte d.
• Access by large numbers of Mo tion JPEG and/or unicast H.264 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.
• Accessing Motion JPEG and H .264 vide o s tream s s imu ltaneo usly. Frame rate a n d ba ndw idth a ffe cted.
• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.
• Heavy network utilization due to poor infra structure . Bandw idth affected.
• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
45
User's Manual Ver. M2.3
AXIS M7014
Date: April 2012
© Axis Communications AB, 2011 - 2012
Part No. 47
397
