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10
Troubleshooting
Fried food does not have a golden-brown color and/or is not crispy.
• Selected temperature is too low or food has not been fried
long enough. Check food package or “Frying Chart” for correct
temperature or preparation time.
• There is too much food in Frying Basket. Never fry too much food
at one time. See food package or recipe for correct frying amount.
Food pieces may be too thick to fry adequately.
• Volume of oil is too low.
Fryer gives off a strong, unpleasant odor.
• Oil isn’t fresh. Change oil. Filter oil regularly to keep it fresh longer.
• When frying food with a high moisture content (such as chicken or
fries), change oil frequently.
• Type of oil is not suitable for deep-frying food. Use good quality
frying oil. Do not mix oil types in Deep Fryer.
Unit does not heat.
• Ensure Magnetic Cord Assembly is properly attached to Deep Fryer
socket.
• Ensure Magnetic Cord Assembly is plugged into electrical outlet.
• Heating Element Assembly not correctly assembled. Make sure
Heating Element Assembly is properly installed on Base. See “How
to Assemble” section.
• Press RESET Button on Heating Element Assembly. Make sure Deep
Fryer has recommended amount of oil in Oil Pot.
During frying, the oil spills over the edge of the Fryer.
• There is too much oil in Deep Fryer. Make sure that oil does not
exceed MAX fill mark.
• Basket/food immersed too quickly. Carefully raise Frying Basket out
of oil.
• Food contains too much liquid. Dry food thoroughly before placing it
in Deep Fryer. Follow instructions in “How to Fry” section.
• When frying food with a high moisture content (such as chicken or
fries), change oil frequently.
• There is too much food in Frying Basket. Do not fry more food at one
time than quantities indicated on food package.
Oil foams too much during frying.
• Food contains too much liquid. Dry food thoroughly before placing it
in Deep Fryer.
• When frying food with a high moisture content (such as chicken or
fries), change oil frequently.
• Type of oil is not suitable for deep-frying food. Use good quality
frying oil. Do not mix oil types in Deep Fryer.
• Basket/food immersed too quickly. Carefully raise Frying Basket out
of oil.
• The use of refrigerated oil may cause excessive splattering. Use
room-temperature oil.
• Oil Pot has not been cleaned properly. See instructions in “Care and
Cleaning” section.
Oil film buildup on Oil Pot.
• Use plastic scouring pad to clean.
• To clean oil residue from Oil Pot, use a household degreaser.
How to reset:
If your unit is not heating or will not turn on, your unit may
need to be reset.
1. Make sure fryer and oil are cold.
2. Turn temperature control to MIN.
3. Unplug magnetic cord from the wall outlet.
4. Remove removable control panel and heater element.
5. Use a thin pointed object such as a wooden skewer or
thin screwdriver to push in RESET Button.
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