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AXISW110BodyWornCamera
Troubleshooting
Troubleshooting
Cameraerrorfeedback
Usethebodyworncamerafeedbacktoidentifydifferenterrors.Thetablebelowshowsthedifferentcamerabehaviors,whatthey
mean,andhowtosolvetheproblem.
BehaviorWhatitmeansWhattodo
Thecameraisdocked:
•AllLEDsareoff.Nouserisassignedtothecamera.•Ifyouareusingxed
cameraassignment,assign
ausertothecamera,see
Assignausertoacamera.
•Ifyouareusingself-assign
cameraassignment,this
meansthatthecamerais
readytobeself-assigned.
•StatusLED:FlashingamberGeneralerror.TrytheGeneraltroubleshootingsteps.If
theproblempersiststryaxis.com/support.
•StatusLED:Flashingamber
•WirelessconnectivityLED:
Red
Errorwhenuploadingcontenttothe
systemcontroller.
Checktheconnectionbetweenthebody
worncameraandthedockingstation.
Checktheconnectionbetweenthe
dockingstationandthesystemcontroller.
Makesurethatthesystemcontrolleris
okay,seeDashboard.
•StatusLED:Flashingamber
•Beep:continuous
Thebatteryisnotcharging.
TrytheGeneraltroubleshootingsteps.If
theproblempersiststryaxis.com/support.
Thecameraisundocked:
Thecameraisinshippingmode.
1
Addthecamerainthebodywornsystem,
seeAddcameras.
•Nofeedback.
•Cameradoesn’tstart.
Thecamerahasrunoutofbattery.
Chargethecamera.
•StatusLED:Amber
•Beep:2short,1long
•Buzz:2short,1long
Recordingnotpossibledueto:
•Storagefull
•Softwareerror
•Otheroperationalerror
TrytheGeneraltroubleshootingsteps.If
theproblempersiststryaxis.com/support.
•StatusLED:Greenorashing
amber
•RecordingLEDandwireless
connectivityLED:Flashing
amber
Thecameraisnotaddedinthebodyworn
system.
Addthecameratothebodywornsystem,
seeAddcameras.
•AllLEDs:Flashingred
•Beep:2x3
•Buzz:2x3
Nouserisassignedtothecamera.Dockthecameraandassignausertoit,
seeAssignausertoacamera.
1.Thebodyworncameraisinshippingmodeuntilitisdockedandaddedtoabodywornsystem.Shippingmodeisapowersavingmodeused
fortransportationandstorage.
9
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