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AXISW110BodyWornCamera
Troubleshooting
Nocameraisassignedtotheuserwhen
theusertapstheRFIDtagonthereader
(usingself-assign).
Therecanbedifferentreasons:
•Theuserisalreadyassigned
toanundockedcamera.
•Thereiscurrentlynocamera
readyforuse.Acamerais
readyforusewhenithas
enoughstorageandbattery,
andithasthesamermware
versionastherestofthe
system.
•TheRFIDtagisn’tregistered
inthesystem.
•Docktheassignedcamera.
•Waituntilacameraisready
foruse.
•RegistertheRFIDtaginthe
system.
Can’tremovecamera.
Anextensionsystemcontrollerhasbeen
disconnectedphysicallyfromthesystem
beforeitwasremovedinAXISBodyWorn
Manager.Thispreventsthesystemfrom
verifyingthetransferstatus.
Tomakesurethatallcontenthasbeen
transferredtothecontentdestination,
removetheextensionsystemcontroller
inAXISBodyWornManagerbeforeyou
removeitfromthesystemphysically.
Thenyoucanremovethecamera.
CamerastatusisInsafemode.
Ifacameraisundockedforeightweeks,
forsecurityreasons,itenterssafemode.
SeeAllowcamerasbackintothesystem
Cameradoesn’tcharge.
Cameradoesn’tofoadles.
Thecameraisn’tdockedproperly,orthere
issomethingwrongwiththedocking
station.
Trythefollowinginthestatedorder:
1.Undockanddockthecamera
properly.
2.Cleantheconnectorson
thecameraandthepogo
pinsinthedockingbay.For
instructions,seeCleaningon
page7.
3.Dockthecamerainanother
dockingbay,whereother
camerasdon’thavethis
problem.Ifthecamerastarts
tochargeorofoadles,the
originaldockingbayisfaulty
andthedockingstation
shouldbereplaced.
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