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Engine stops
suddenly
1. Fuel tank empty or full of
impure or low quality
gasoline/oil mixture.
2. Defective fuel tank cap
creating vacuum,
preventing proper fuel flow.
3. Faulty magneto.
4. Disconnected or improperly
connected spark plug cap.
1. Fill fuel tank with fresh 87+ octane stabilizer-treated
unleaded gasoline/oil mixture.
Do not use gasoline with more than 10% ethanol
(E15, E20, E85, etc.).
2. Test/replace fuel tank cap.
3. Have qualified technician service magneto.
4. Secure spark plug cap.
Engine stops when
under heavy load
1. Dirty air filter
2. Engine running cold.
1. Clean element.
2. Allow engine to warm up prior to operating
equipment.
Engine knocks 1. Old or low quality gasoline/oil
mixture.
2. Engine overloaded.
3. Incorrect spark timing, deposit
buildup, worn engine, or other
mechanical problems.
1. Fill fuel tank with fresh 87+ octane stabilizer-treated
unleaded gasoline/oil mixture.
Do not use gasoline with more than 10% ethanol
(E15, E20, E85, etc.).
2. Do not exceed equipment’s load rating.
3. Have qualified technician diagnose and service
engine.
Engine backfires 1. Impure or low quality
gasoline/oil mixture.
2. Engine too cold.
3. Incorrect timing.
1. Fill fuel tank with fresh 87+ octane stabilizer-treated
unleaded gasoline/oil mixture.
Do not use gasoline with more than 10% ethanol
(E15, E20, E85, etc.).
2. Use cold weather fuel additives to prevent backfiring.
3. Check engine timing.
Attached device
Generator runs but
doesn’t support all
electrical devices
connected.
doesn’t have power
1. Device not plugged in
1.Generator is overloaded.
properly.
2. Circuit Breaker tripped.
3. Bad connecting wires/cables.
6. Product needs service.
1. Turn off and unplug the device,
Perform these steps:
1. Turn off all electrical devices.
2. Unplug all electrical devices.
3. Turn off generator.
4. Wait several minutes.
5. Restart generator.
6. Try to connect fewer electricalloads
to the generator.
1.Short in one of the connected
devices.
1.Try disconnecting any faulty or short-circuited
electrical loads.
1.Air cleaner is dirty. 1.Clean or replace air cleaner.
then plug it back in again and turn on.
2. Turn off and unplug device, Wait for 2 minutes and
move the circuit breaker button to the "ON" position,
Plug in device and turn on.
3. If you are using an extension cord, try a different one.
4. Capacitance is broken
4. Replace Capacitance
5. Bad electrical device
connected to generator
5. Try connecting a different device.
6. Have product repaired.
Attached device
begins to operate
abnormally
1. Problem with device.
1. Immediately unplug device.
Have device repaired by a qualified technician, or
replace device.
Problem Possible Causes Probable Solutions
Follow all safety precautions whenever diagnosing or servicing the generator or engine.
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