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EN - 20
Problem Possible causes
Solution
The temperature probe is not
detected by the appliance.
The probe connector has not been
inserted correctly into the device.
Make sure the connector is inserted
correctly.
Probe might be damaged. Contact your local technical
support service.
The probe does not detect the
temperature.
The tip of the probe has not been
placed correctly in the food or
liquid inside the pot.
Make sure the probe tip is
positioned correctly.
The temperature is too high or too
low compared to the range of
values measured by the probe.
Make sure the temperature is
between 0 and 99°C so that it can
be detected by the probe.
The display shows the error code:
ER03
Possible presence of water or
dishes placed in the display area.
Make sure that the display area is
dry and free from dishes.
The display shows the error code:
ER21
The temperature detected in the
display area exceeds the safety
limit.
Wait for the time necessary for the
appliance to cool down.
If the problem is not resolved,
contact your local technical
assistance service.
The display shows the error codes:
E2 / E3
Use of empty or unsuitable crockery
for induction, or the temperature of
the glass or pan is too high.
Make sure you are not using empty
cookware suitable for induction
(see "1.3 Warnings for this
appliance").
Let the appliance and the pot cool
down.
If the problem is not resolved,
contact your local technical
assistance service.
The display shows the error code:
E6
Possible error in the supply voltage. Make sure the power supply is
correct.
If the problem does not resolve,
contact a qualied electrician.
The display shows the error code:
E8
The ventilation fan is blocked by
dust or fabrics.
Clean the ventilation fan and
remove any foreign bodies.
If the problem is not resolved,
contact your local technical
assistance service.
The display shows the error code:
EA / EH
- Switch off the appliance, remove
the pan or leave to cool.
If the problem is not resolved,
contact your local technical
assistance service.
The display shows the error codes:
ER36 / ER42 / E4 / E5 / E7
/ E9
- Contact your local technical
support service.