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HP SMART TANK 5000 User Manual
HP SMART TANK 5000 All-in-one Color Printer
User Manual
For SMART TANK 5000.
PDF File Manual
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103 pages
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1. Get started
Printer views
Printer front views
Printer rear view
Printer inner view
Control panel features
Control panel display icons
Perform common tasks from the printer control panel
USB-only models
Wi-Fi models
Print reports from the printer control panel
USB-only models
Wi-Fi models
Change printer settings
HP Smart (iOS, Android, and Windows 10)
The embedded web server (EWS) (Wi-Fi models)
Change printer language from EWS (Wi-Fi models)
Find the default printer password or PIN
Use the HP Smart app
Use the HP printer software (Windows)
2. Connect your printer
Before you begin (Wi-Fi models)
Connect your printer to a Wi-Fi network using HP Smart (Wi-Fi models)
Connect your printer to a Wi-Fi network using HP printer software
Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS) (Wi-Fi models)
Connect your printer using a USB cable
Change the connection from USB to wireless (Wi-Fi models)
3. Load media
Load paper
Load envelopes
Load original
Change paper settings from the embedded web server (Wi-Fi models)
Paper basics
Recommended papers for printing
Order HP paper supplies
4. Print
Print from a Windows computer
Print from a Mac computer (Wi-Fi models)
Print with mobile devices (Wi-Fi models)
Print while connected to same Wi-Fi network
Print without connecting to same Wi-Fi network (Wi-Fi Direct)
5. Copy, Scan, and Mobile Fax
Copy from the printer
Copy an identification (ID) card
Scan using the HP Smart app (iOS, Android, Windows 10, and macOS)
Scan using HP printer software
Scan a document or photo to a file or email (Windows)
Change scan settings (Windows)
Create a new scan shortcut (Windows)
Scan using Webscan (Wi-Fi models)
Enable Webscan
Scan using Webscan
Tips for successful scanning and copying
Mobile Fax
6. Configure your printer
Access and use EWS
HP Smart (iOS, Android, and Windows 10)
Open EWS using an IP address (Wi-Fi connection)
Open EWS using an IP address (Wi-Fi Direct connection)
HP printer software (Windows 7)
Configure IP network settings
View or change network settings
Rename the printer on a network
Manually configure IPv4 TCP/IP parameters
Assign or change the system password
Use Web Services (Wi-Fi models)
Remove Web Services using EWS
7. Manage ink supplies
Check ink levels
HP printer software (Windows)
Refill ink tanks
Order ink supplies
Print with black ink only (Windows)
Move printer
8. Solve a problem
Update the printer
HP Smart (Wi-Fi models)
Download from the HP support website
The embedded web server (EWS) (Wi-Fi models)
Interpret error codes, lights, and icons
Error codes
Power button light
Document icon and paper errors
Printhead icons and errors
Printhead alignment icon
Ink icons and errors
Wi-Fi status, light, and icons (Wi-Fi models)
Jams and paper-feed issues
Possible jam locations
Remove jammed paper
Clean the paper-pick rollers manually
Solve paper-feed problems
Learn how to avoid jams and paper-feed issues
Printhead issues
Verify that the printheads are installed properly
Clean printhead contacts
Printing issues
Resolve print issues (Windows)
Resolve print issues (macOS) (Wi-Fi models)
Fix print quality issues
Copy and scan issues
Network and connection issues (Wi-Fi models)
Fix network connection issues
Fix Wi-Fi Direct connection issues
Restore original factory defaults and settings
Restore printer factory defaults from the control panel
Restore printer network settings from the control panel (Wi-Fi models)
Restore printer factory defaults or network settings from EWS (Wi-Fi models)
Web Services issues (Wi-Fi models)
Printer hardware issues
Printer maintenance
Clean the scanner glass
Clean the scanner lid sensor
Clean the exterior
HP support
Contact HP
Register printer
Additional warranty options
9. HP EcoSolutions (HP and the Environment)
Power Management
Auto-Off
Energy Save Mode or Sleep mode
Quiet Mode
Change Quiet Mode settings from EWS (Wi-Fi models)
A.  Technical information
Specifications
Regulatory notices
Regulatory Model Number
FCC statement
Power cord instructions
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Visual display workplaces statement for Germany
Noise emission statement for Germany
European Union and United Kingdom Regulatory Notice
Declaration of conformity
Regulatory wireless statements
Accessibility
Environmental product stewardship program
HP tips for reducing environmental impact
Eco-Tips
European Union Commission Regulation 1275/2008
Paper
Plastics
Safety data sheets
Recycling program
HP inkjet supplies recycling program
Power consumption
Disposal of waste equipment by users
Waste disposal for Brazil
Chemical substances
The Table of Hazardous Substances/Elements and their Content (China)
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan Region)
Restriction of hazardous substance (India)
Restriction on hazardous substances statement (Turkey)
EPEAT
SEPA Ecolabel User Information (China)
China Energy Label for Printer, Fax and Copier
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Contents
Table of Contents
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File type: PDF
File name: 91209367_smart-tank-5000.pdf
File size: 4.05 MB
File Language: English
Pages: 103
Author: HP
Published: 2024-01-04
Updated: 2024-01-03
Download File
Other documents for HP SMART TANK 5000
The following documents are available:
User Manual
User Manual - (English)
Read Online
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Download pdf
Photos
Photos:
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Specifications
Brand:
HP
Model: SMART TANK 5000
Category:
Printer - Copier - Fax - Scanner
View in the file:
Full Specifications
See other models:
2A9U0A#1H5
HEWL1983A
HEWL2443A
9UJ13A8#ABA
1VD88B#BCB
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Table of Contents
×
1. Get started
7
Printer views
7
Printer front views
7
Printer rear view
8
Printer inner view
8
Control panel features
10
Control panel display icons
11
Perform common tasks from the printer control panel
13
USB-only models
14
Wi-Fi models
14
Print reports from the printer control panel
15
USB-only models
15
Wi-Fi models
15
Change printer settings
16
HP Smart (iOS, Android, and Windows 10)
16
The embedded web server (EWS) (Wi-Fi models)
17
Change printer language from EWS (Wi-Fi models)
17
Find the default printer password or PIN
17
Use the HP Smart app
17
Use the HP printer software (Windows)
18
2. Connect your printer
19
Before you begin (Wi-Fi models)
19
Connect your printer to a Wi-Fi network using HP Smart (Wi-Fi models)
19
Connect your printer to a Wi-Fi network using HP printer software
20
Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS) (Wi-Fi models)
20
Connect your printer using a USB cable
21
Change the connection from USB to wireless (Wi-Fi models)
21
3. Load media
22
Load paper
22
Load envelopes
25
Load original
27
Change paper settings from the embedded web server (Wi-Fi models)
28
Paper basics
29
Recommended papers for printing
29
Order HP paper supplies
30
4. Print
31
Print from a Windows computer
31
Print from a Mac computer (Wi-Fi models)
31
Print with mobile devices (Wi-Fi models)
31
Print while connected to same Wi-Fi network
32
Print without connecting to same Wi-Fi network (Wi-Fi Direct)
32
5. Copy, Scan, and Mobile Fax
33
Copy from the printer
33
Copy an identification (ID) card
33
Scan using the HP Smart app (iOS, Android, Windows 10, and macOS)
35
Scan using HP printer software
36
Scan a document or photo to a file or email (Windows)
36
Change scan settings (Windows)
36
Create a new scan shortcut (Windows)
37
Scan using Webscan (Wi-Fi models)
37
Enable Webscan
37
Scan using Webscan
38
Tips for successful scanning and copying
38
Mobile Fax
38
6. Configure your printer
40
Access and use EWS
40
HP Smart (iOS, Android, and Windows 10)
41
Open EWS using an IP address (Wi-Fi connection)
41
Open EWS using an IP address (Wi-Fi Direct connection)
41
HP printer software (Windows 7)
41
Configure IP network settings
42
View or change network settings
42
Rename the printer on a network
42
Manually configure IPv4 TCP/IP parameters
42
Assign or change the system password
42
Use Web Services (Wi-Fi models)
43
Remove Web Services using EWS
43
7. Manage ink supplies
44
Check ink levels
44
HP printer software (Windows)
44
Refill ink tanks
44
Order ink supplies
48
Print with black ink only (Windows)
48
Move printer
49
8. Solve a problem
50
Update the printer
50
HP Smart (Wi-Fi models)
50
Download from the HP support website
50
The embedded web server (EWS) (Wi-Fi models)
50
Interpret error codes, lights, and icons
51
Error codes
51
Power button light
53
Document icon and paper errors
53
Printhead icons and errors
54
Printhead alignment icon
55
Ink icons and errors
56
Wi-Fi status, light, and icons (Wi-Fi models)
57
Jams and paper-feed issues
58
Possible jam locations
58
Remove jammed paper
59
Clean the paper-pick rollers manually
67
Solve paper-feed problems
68
Learn how to avoid jams and paper-feed issues
69
Printhead issues
69
Verify that the printheads are installed properly
70
Clean printhead contacts
72
Printing issues
76
Resolve print issues (Windows)
76
Resolve print issues (macOS) (Wi-Fi models)
78
Fix print quality issues
78
Copy and scan issues
81
Network and connection issues (Wi-Fi models)
81
Fix network connection issues
81
Fix Wi-Fi Direct connection issues
82
Restore original factory defaults and settings
82
Restore printer factory defaults from the control panel
82
Restore printer network settings from the control panel (Wi-Fi models)
83
Restore printer factory defaults or network settings from EWS (Wi-Fi models)
83
Web Services issues (Wi-Fi models)
83
Printer hardware issues
83
Printer maintenance
84
Clean the scanner glass
84
Clean the scanner lid sensor
86
Clean the exterior
87
HP support
87
Contact HP
87
Register printer
88
Additional warranty options
88
9. HP EcoSolutions (HP and the Environment)
89
Power Management
89
Auto-Off
89
Energy Save Mode or Sleep mode
89
Quiet Mode
90
Change Quiet Mode settings from EWS (Wi-Fi models)
90
A.  Technical information
91
Specifications
91
Regulatory notices
92
Regulatory Model Number
92
FCC statement
93
Power cord instructions
93
VCCI (Class B) compliance statement for users in Japan
93
Notice to users in Japan about the power cord
93
Visual display workplaces statement for Germany
94
Noise emission statement for Germany
94
European Union and United Kingdom Regulatory Notice
94
Declaration of conformity
94
Regulatory wireless statements
94
Accessibility
97
Environmental product stewardship program
97
HP tips for reducing environmental impact
97
Eco-Tips
98
European Union Commission Regulation 1275/2008
98
Paper
98
Plastics
98
Safety data sheets
98
Recycling program
98
HP inkjet supplies recycling program
98
Power consumption
99
Disposal of waste equipment by users
99
Waste disposal for Brazil
99
Chemical substances
99
The Table of Hazardous Substances/Elements and their Content (China)
100
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan Region)
100
Restriction of hazardous substance (India)
102
Restriction on hazardous substances statement (Turkey)
102
EPEAT
102
SEPA Ecolabel User Information (China)
102
China Energy Label for Printer, Fax and Copier
102
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