Loading ...
Loading ...
Loading ...
31
16. TROUBLESHOOTING
Below is a list of some possible malfunctions.
If the problem cannot be resolved as described, contact customer services.
PROBLEM POSSIBLE CAUSE REMEDY
The appliance does not come on. It is not plugged into the mains socket. Plug into the mains socket.
The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot
water (Please note: you can use the hot
water function).
The internal circuits of the appliance have
cooled down because 2-3 minutes have
elapsed since the last coee was made.
Before making coee, press and hold the
button for a few seconds to perform a
rinse cycle and warm the internal circuits.
Coee temperature setting too low.
Set a hotter coee temperature in the set-
tings menu (see “10. Settings menu”).
The machine must be descaled
Carry out the descale procedure. Next,
check the water hardness (“7. Measuring
water hardness”) and make certain the
machine setting matches the local water
supply hardness (“10. Settings menu”).
The coee is weak or not creamy enough. The coee is ground too coarsely. Adjust the grinding level (“4.6 Adjusting
the coee mill”). The eect is not visible
until at least 2 coees have been made.
The coee is unsuitable. Use coee for espresso machines.
Coee not fresh. The coee pack has been opened for too
long and has lost its taste.
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Adjust the grinding level (“4.6 Adjusting
the coee mill”). The eect is not visible
until at least 2 coees have been made.
The machine does not make coee Impurities have been detected in the in-
ternal circuits
Wait until the machine is ready for use
again, and proceed to select the required
beverage. Contact customer services if
the problem persists.
Coee does not come out of one or both
spouts.
The coee nozzles are blocked. Clean the nozzles with a cloth. Any en-
crusted deposits can be removed with a
toothpick, if necessary.
The coee delivered is watery. The pre-ground coee funnel is clogged. Open the door and clean the funnel with
the help of a brush.
The infuser cannot be extracted. The machine has not been turned o.
Turn the machine o by pressing the
button.
At the end of descaling, the appliance
requests a third rinse
During the two rinse cycles, the water
tank has not been lled to the MAX level
Empty the drip tray, ll the tank up to the
MAX level and perform the third rinse cycle.
→
Loading ...
Loading ...
Loading ...