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TROUbLeShOOTING
TROUBLESHOOTING
Before attempting to service or
troubleshoot the generator, the owner
or service technician must first read
the owner's manual and understand
and follow all safety instructions.
Failure to follow all instructions may
result in conditions that can lead to
voiding of the EPA certification or
product warranty, serious personal
injury, property damage or even death.
PROBLEM POTENTIAL CAUSE SOLUTION
1. Circuit breakers are tripped. 1. Reset the circuit breakers and check for overload
condition (see pages 24 and 26).
2. The power cord's plug 2. Verify plug connector is firmly engaged in the
connector is not fully engaged generator's outlet. If using the 240V outlet, make sure
in the generator's outlet, plug connector is rotated 1/4 turn in the clockwise
direction.
Engine is running, but no
3. Faulty or defective power cord 3. Replace power cord.
electrical output.
4. Faulty or defective electrical 4. Try connecting a known good appliance to verify the
appliance generator is producing electrical power.
5. If trying 1-4 above does not 5. Take the generator to your nearest authorized
solve the problem, the cause service dealer.
might be the generator has a
fault.
1. Fuel shutoff valve is in the OFF 1. Move the fuel shutoff valve to the ON position (see
position, pages 25 and 26).
2. Generator is out of gasoline. 2. Add gasoline to the generator (see page 23).
3. Fuel flow is obstructed. 3. Inspect and clean fuel delivery passages.
4. Unit is overchoked. 4. Move the choke lever halfway between the ON and
OFF positions (see pages 25 and 26).
5. Starting battery may have 5. On electric start models only. Check battery output
insufficient charge and charge battery as necessary.
6. Dirty air filter 6. Check and clean the air filter (see pages 30-32).
7. Low oil level shutdown switch 7. Check oil level and add oil if necessary (see pages
Engine will not start or is preventing the unit from 29 and 30).
remain running while trying starting.
to start.
8. Spark plug boot is not fully 8. Firmly push down on the spark plug boot to ensure
engaged with the spark plug tip. the boot is fully engaged (see pages 32 and 33).
9. Spark plug is faulty. 9. Remove and check the spark plug. Replace if faulty
(see pages 32 and 33).
10. Dirty/plugged spark arrestor 10. Check and clean the spark arrestor (see page 33).
11. Stale fuel 11. Drain fuel and replace with fresh fuel (see page
23).
12. If trying 1-11 above does not 12. Take the generator to your nearest authorized
solve the problem, the cause service dealer.
might be the generator has a
fault.
36
WESTPRO
POWER SYSTEMS
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