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14 49-1000695 Rev. 1
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Causes What to Do
Hot or warm air from bottom of
refrigerator
Air ow coming from compressor
during refrigeration process
This is normal
Food freezing in refrigerator Food placed too close to the air vent Move items away from the air vents at the
top and rear wall of the refrigerator section
Temperature control knob set too low Adjust the knob counter-clockwise to a
warmer setting
Freezer door pops open when closing
the refrigerator door
Normal if freezer door closes
afterwards on its own
This indicates a good seal if freezer door
closes on its own
If freezer doesn’t close on its own
after popping open, adjust leveling
legs
See leveling leg feature instructions in
Installing Your Refrigerator section
Door does not close properly Refrigerator isn’t level See leveling leg feature instructions in
Installing Your Refrigerator section
Something is obstructing door
closure
Check for and remove obstructions
Vibration or rattling Refrigerator is not resting rmly on
oor
See leveling leg feature instructions in
Installing Your Refrigerator section
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