Loading ...
Loading ...
Loading ...
49-1000695 Rev. 1 13
Problem Possible Causes What to Do
Refrigerator does not run. Refrigerator is unplugged. Plug refrigerator into power source
The circuit breaker is tripped/
turned off or the fuse is blown.
Reset/Turn on circuit breaker or replace fuse.
Refrigerator is in defrost mode Wait about 30 minutes for defrost cycle to end
and cooling system to restart
Refrigerator or freezer is
too warm
Temperature control is not set low
enough
Turn temperature knob clockwise to adjust to a
lower temperature; allow 24 hours to adjust
Doors opened frequently or left
open
Keep door closed / Check that a package isn’t
preventing door from closing
Warm food added recently Allow time for food and refrigerator to cool
Items against back of
compartments are blocking
proper airow
Store items only inside the trim of the glass
shelves; don’t place items against sides of the
compartments or directly in front of any vents
Refrigerator is in adaptive defrost
mode
This is normal. Defrost cycle lasts about 30
minutes
Refrigerator or freezer is
too cold
Temperature control is set too low Turn knob counter-clockwise to change to a
warmer setting; allow 24 hours to adjust
Refrigerator compressor
runs frequently or for long
periods of time
Normal when rst plugged in Allow 24 hours for the refrigerator to cool down
Warm or large amounts of food
added
This is normal
Door is left open Ensure that door is not being held open by an
item
Hot weather or frequent openings This is normal
Temperature control set to coldest
setting
Adjust knob to a warmer setting
Moisture on exterior/
interior of refrigerator
High humidity This is normal; Dry surface and adjust
temperature knob to slightly colder setting
Doors opened frequently or left
open
Keep door closed / Check that a package isn’t
preventing door from closing
Open container of water in
refrigerator
Cover or seal container
Refrigerator has an odor Food is not sealed or packaged
properly
Re-seal packaging / Place an opened box of
baking soda in the refrigerator, replace every
three months
Interior needs to be cleaned Follow cleaning instructions in Care and Cleaning
section
Light does not come on Refrigerator is unplugged Plug refrigerator in to power source
Light switch gets stuck Switch located at the right of Refrigerator
compartment. Make sure it moves freely when
manually pressed in and out
LED light broken Contact after-sale service for replacement
Frost or ice crystals on
frozen food
Freezer door left open or opened
frequently
Turn temperature knob counter-clockwise to
change to a warmer setting; allow 24 hours to
adjust
Items blocking freezer air vents
and preventing proper air ow
Move items away from rear wall
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Troubleshooting Tips... Before you call for service
Loading ...
Loading ...
Loading ...