the User Guide
B###### / S######
EN QUICK GUIDE
the Barista Pro
™
BES878 / SES878
2
2 Sage
®
Recommends Safety First
6 Components
8 Features
9 Assembly
11 Functions
18 Care & Cleaning
22 Troubleshooting
26 Guarantee
Contents
• A downloadable version of this
document is also available at
sageappliances.com
• Before using for the rst
time, please ensure that your
electricity supply is the same as
shown on the rating label on the
underside of the appliance. If
you have any concerns please
contact your local electricity
company.
• The installation of a residual
current safety switch is
recommended to provide
additional safety when using
all electrical appliances. Safety
switches with a rated operating
current not more than 30mA
are recommended. Consult
an electrician for professional
advice.
• Remove and discard any
packaging materials safely,
before rst use.
• To eliminate a choking hazard
for young children, discard the
protective cover tted to the
power plug safely.
• Ensure the product is properly
assembled before rst use.
• This appliance is for household
use only. Do not use the
appliance for anything other
than its intended purpose. Do
not use in moving vehicles or
boats. Do not use outdoors.
Misuse may cause injury.
SAGE
®
RECOMMENDS
SAFETY FIRST
At Sage
®
we are very safety
conscious. We design and
manufacture appliances
with your safety foremost in
mind. We also ask that you
exercise a degree of care
when using any electrical
appliance and adhere to
the following precautions.
READ ALL INSTRUCTIONS
BEFORE USE AND SAVE
FOR FUTURE REFERENCE
EN
3
• Position the appliance on a
stable, heat resistant, level, dry
surface away from the counter
edge, and do not operate on
or near a heat source such as
a hot plate, oven or gas hob.
• Fully unwind the power cord
before operating.
• Do not let the power cord
hang over the edge of a
counter or table. Do not let the
power cord touch hot surfaces
or become knotted.
• Do not leave the appliance
unattended when in use.
• If the appliance is to be:
- left unattended
- cleaned
- moved
- assembled; or
- stored
Always switch o the espresso
machine by pressing the
POWER button to OFF.
Switch o and unplug from
the power outlet.
• Regularly inspect the power
cord, plug and actual appliance
for any damage. If found to
be damaged in any way,
immediately cease use of
the appliance and return the
entire appliance to the nearest
authorised Sage Service
Centre for examination,
replacement or repair.
• Keep the appliance and
accessories clean. Follow
the cleaning instructions
provided in this book. Any
procedure not listed in this
instruction booklet should be
performed at an authorised
Sage Service Centre.
• The appliance can be used by
children aged 8 or older and
persons with reduced physical,
sensory or mental capabilities
or a lack of experience and
knowledge, only if they have
been given supervision or
instruction concerning use
of the appliance in a safe
way and understand the
hazards involved.
• Children should not play with
the appliance.
• Cleaning of the appliance
should not be carried out by
children unless they are
8 years or older and under
adult supervision.
• The appliance and its
cord should be kept out
of reach of children aged
8 years and younger.
• Do not use attachments
other than those provided
with the appliances.
• Do not attempt to operate
the appliance by any method
other than those described
in this booklet.
• Do not move the appliance
whilst in operation.
4
• Do not use any other liquid
apart from cold mains/town
water. We do not recommend
the use of highly ltered,
de-mineralised or distilled
water as this may aect the
taste of the coee and how the
espresso machine is designed
to function.
• Never use the appliance without
water in the water tank.
• Ensure the portalter is
rmly inserted and secured
into the brewing head before
using the machine.
• Never remove the portalter
during the brewing operation as
the machine is under pressure.
• Do not place anything, other
than cups for warming, on top
of the appliance.
• Use caution when operating
machine as metal surfaces are
liable to get hot during use.
• Do not touch hot surfaces. Allow
the product to cool down before
moving or cleaning any parts.
• Heating element surface is
subject to residual heat after use.
• Always ensure the appliance
is turned OFF, unplugged at
the power outlet and has been
allowed to cool before cleaning,
attempting to move or storing.
• The appliance is not intended
to be operated by means of
an external timer or separate
remote-control system.
• The use of attachments not
sold or recommended by
Sage may cause re, electric
shock or injury.
• Always turn the appliance to
the o position, switch o at
the power outlet and unplug
at the power outlet when the
appliance is not in use.
• Any maintenance other
than cleaning should be
performed by an authorised
Sage
®
service centre.
• Do not use the appliance on
a sink drain board.
• Do not operate the appliance
if it is in an enclosed space,
or within a cupboard.
• Use caution when descaling
as hot steam may be released.
Before descaling, ensure drip
tray is empty and inserted.
Refer to ‘Care & Cleaning’ for
further instructions.
• Do not operate the grinder
without the hopper lid in position.
Keep ngers, hands, hair,
clothing and utensils away from
the hopper during operation.
EN
FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS
EN
5
NOTICE TO CUSTOMERS
REGARDING MEMORY
STORAGE
Please note that in order to better
serve our customers, internal
memory storage has been
imbedded into your appliance.
This memory storage consists
of a small chip to collect certain
information about your appliance
including the frequency of use
of the appliance and the manner
in which your appliance is being
used. In the event your appliance
is returned for service, the
information collected from the
chip enables us to quickly and
eciently service your appliance.
The information collected also
serves as a valuable resource
in developing future appliances
to better serve the needs of our
consumers. The chip does not
collect any information regarding
the individuals who use the
product or the household where
the product is used. If you have
any questions regarding the
memory storage chip please
contact us at
SPECIFIC INSTRUCTIONS
FOR WATER FILTER
• Filter cartridge should be kept
out of reach of children.
• Store lter cartridges in a dry
place in the original packaging.
• Protect cartridges from heat
and direct sunlight.
• Do not use damaged
lter cartridges.
• Do not open lter cartridges.
• If you are absent for a prolonged
period of time, empty the water
tank and replace the cartridge.
The symbol shown
indicates that this appliance
should not be disposed of
in normal household waste.
It should be taken to a local
authority waste collection centre
designated for this purpose or to
a dealer providing this service.
For more information, please
contact your local council oce.
To protect against electric
shock, do not immerse
the power cord, power plug
or appliance in water or any
other liquid.
6
A. 250g bean hopper
With locking system for easy removal,
storage and transfer of coee beans.
B. Integrated conical burr grinder
C. Grind size selector
30 espresso grind settings from
ne to coarse.
D. Power button
E. Integrated removable 54mm tamper
F. Grinder outlet
G. Grinding cradle
H. 54mm stainless steel portalter
With commercial style spouts.
I. Storage tray (located behind drip tray)
For storage of accessories.
J. Removable drip tray grid
K. Removable drip tray
With tray full indicator.
L. 2L removable water tank
With replaceable water lters
to reduce scale and impurities.
M. Steam dial
Selector control for steam and hot water.
N. LCD display
With grinding and extracting
progress animations.
O. Control panel
With menu, GRIND AMOUNT/ FILTER SIZE,
1 cup and 2 cup buttons.
P. Group head
Q. Dedicated hot water outlet
For making long blacks and
pre-heating cups.
R. Extra-tall cup clearance
S. 360° swivel steam wand
Easily adjusts to the perfect position
for texturing milk.
Components
A
B
J
E
O
P
Q
L
M
N
R
S
D
I
K
C
F
G
H
EN
Rating Information
EN
7
ACCESSORIES
1. Stainless steel milk jug
With MIN and MAX markings.
2. Dual wall lter baskets (1 cup & 2 cup)
Use with pre-ground coee.
3. Single wall lter baskets (1 cup & 2 cup)
Use when grinding fresh whole coee beans.
4. Water lter and lter holder
5. Cleaning disc
220–240V~ 50 - 60Hz 1380 - 1650W
6. Cleaning tablets
7. Cleaning brush
8. The Razor
™
precision dose trimming tool
9. Steam wand and lter basket cleaning tool
10. Descaling powder
11. The Dosing Funnel
™
54
All parts of the Barista Pro
™
that come into contact with coee,
water and milk are BPA Free.
1
6
5
7
8
9
2
3
4
* Sage makes its BPA free claim for this product based on independent laboratory testing performed
for all the food contact plastic materials of the product per EU Commission regulation No 10/2011.
BPA Free Materials*
10 11
8
Barista Pro
TM
Features
THERMOJET
™
HEATING SYSTEM
Innovative heating system achieves ideal
extraction temperature in 3 seconds.
INTEGRATED CONICAL BURR GRINDER
Precision conical burrs maximise ground coee
surface area for a full espresso avour. Upper and
lower burrs are removable for cleaning.
ADJUSTABLE GRIND SIZE
30 espresso grind settings from ne to coarse for
optimal extraction.
ADJUSTABLE GRIND AMOUNT
Adjust the amount of fresh ground coee dosed
into the lter basket to suit the neness or
coarseness of the grind.
AUTOMATIC DOSING
The grinder will dispense the required
amount of ground coee for a single or double
cup dose.
HANDS FREE GRINDING
Auto stop for hands free grinding directly into
the portalter.
THE RAZOR
™
DOSE TRIMMING TOOL
Patented twist blade trims down the puck to the
right level for precision dosing and a consistent
extraction.
ADJUSTABLE SHOT
TEMPERATURE CONTROL
For optimum coee avour.
PID TEMPERATURE CONTROL
Electronic PID temperature control for increased
temperature stability.
INSTANT HOT WATER
Dedicated hot water outlet for making
Long Blacks and pre-heating cups.
LOW PRESSURE PRE-INFUSION
Applies low water pressure at the start
of the extraction to gently expand grinds
for an even extraction.
VOLUMETRIC CONTROL
Pre-set 1 & 2 cup volumes, manual over-ride
or programmable shot volumes.
DRY PUCK FEATURE
Removes excess water from the ground coee
in the lter basket after extraction for easy
disposal of the coee puck.
LARGE DRIP TRAY
With more usable workspace.
EN
9
Assembly
BEFORE FIRST USE
Machine Preparation
Remove and discard all labels and packaging
materials attached to your espresso machine.
Ensure you have removed all parts and
accessories before discarding the packaging.
Remove the packaging and the plastics bags
containing the water lter and water lter holder.
Clean the water tank, portalter, lter baskets,
milk jug and drip tray using warm water and
a gentle dish washing liquid. Rinse well,
then dry thoroughly before reassembling.
INSTALLING THE WATER FILTER
• Remove the water lter and water lter holder
from the packaging.
• Set the reminder for the next month of
replacement. We recommend to replace
the lter after 3 months.
• Soak the lter in cold water for 5 minutes.
• Wash the lter holder with cold water.
• Insert the lter into the two parts of the lter
holder. Ensure they are connected.
• Remove the water tank from the machine.
Align the base of the lter holder with the
adapter inside the water tank. Push down
to lock into place.
• Fill the water tank with cold potable water and
reattached the machine, ensuring it is properly
attached and sitting ush to the back of the
machine.
• Refer to ‘Care & Cleaning’ on page 18 for further
instructions.
NOTE
DO NOT use highly ltered, demineralised or
distilled water in this machine. This may aect
the taste of the coee.
NOTE
For replacement water lters, visit the Sage
webpage or contact Sage Customer Service.
FILLING THE WATER TANK
• Ensure the water lter is securely tted inside
the water tank.
• Use the handle at the top of the water tank to
assist in lifting it up and away from the machine.
Refer to Instruction Book for more information.
Contact the Breville Customer Service Centre
for further assistance.
AUS 1300 139 798
NZ 0800 273 845
www.Breville.com.au
INSTALL
WATER
FILTER
2
Rinse filter and
mesh
2 43 6
Replace water tankAssemble Set date + 2 months Install filter in tank
5
Soak for
5 minutes
Replace water filter
every 2 months or
60 tank refills
1
MAX
MIN
MAX
MIN
MAX
MIN
• Fill the water tank with cold potable tap water
to below the MAX marking indicated on the side
of the water tank.
• Replace the water tank back on the machine,
pressing down to ensure that it is properly
positioned and attached to the machine.
Refer to Instruction Book for more information.
Contact the Breville Customer Service Centre
for further assistance.
AUS 1300 139 798
NZ 0800 273 845
www.Breville.com.au
INSTALL
WATER
FILTER
2
Rinse filter and
mesh
2 43 6
Replace water tankAssemble Set date + 2 months Install filter in tank
5
Soak for
5 minutes
Replace water filter
every 2 months or
60 tank refills
1
MAX
MIN
MAX
MIN
MAX
MIN
NOTE
Replace the water daily. The water tank should be
lled with fresh, cold tap water before each use.
10
Assembly
ATTACHING THE HOPPER
Insert the bean hopper into position on top
of the machine.
Turn the dial to lock the hopper into place.
Fill with fresh coee beans.
FIRST USE CYCLE
A rst use cycle must be completed before
the initial use of the machine. The rst use
cycle rinses the machine and primes the
heating system.
1. Fill the water tank.
2. Ensure machine is fully assembled with the
bean hopper, drip tray and water tank securely
attached to the machine.
3. Press the POWER button. The machine will
beep and go into FIRST CYCLE mode.
4. The LCD will display FLUSH and the 1 CUP
button will be illuminated.
PRE-INFUSE
SHOT
STEAM
SEC
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
GRIND
SIZE
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
FILTER SIZE
MENU
EXIT
G
R
I
N
D
A
M
O
U
N
T
5. Press the 1 CUP button. The LCD will show
a count down for the remaining time of the rst
use cycle.
6. Once complete, the machine will go into
READY mode.
EN
11
Functions
TURNING OFF THE MACHINE
To turn the machine o, press the POWER
button. Alternatively, the machine has auto-o,
if it is not used for 30 minutes.
FILTER BASKETS
This machine includes 4 lter baskets;
2 x Single Wall and 2 x Dual Wall.
Single Wall lter baskets should be used when
grinding fresh whole coee beans. They allow
you to experiment with grind, dose and tamp
to create a more balanced espresso.
Dual Wall lter baskets should be used when
using pre-ground coee. They regulate the
pressure and help to optimise the extraction
regardless of the grind, dose and tamp pressure
or freshness.
Regardless of whether you use Single Wall or
Dual Wall lters baskets, use the 1 CUP basket
when brewing a single cup and the 2 CUP
basket when brewing two cups or a stronger
single cup or mug.
You will need to adjust the grind amount and
size if switching from a single to a double
basket, or vice versa.
The provided lter baskets are designed for:
1 CUP basket = approx. 8–11g
2 CUP basket = approx. 16–19g
NOTE
You may need to experiment with how much
coee is dosed into the lter basket or how long
the grinder needs to run to achieve the correct
dose. For example; when using a ner espresso
grind with the Single Wall lter baskets, you may
need to increase the grind amount to ensure
the lter basket is correctly dosed.
12
THE GRIND
When grinding coee beans, the grind size
should be ne, but not too ne. The grind size
will aect the rate at which water ows through
the ground coee in the lter basket and the
taste of the espresso.
If the grind is too ne (looks like powder and feels
like our when rubbed between the ngers), the
water will not ow through the coee, even when
under pressure. The resulting espresso will be
OVER EXTRACTED, dark in colour and bitter
in avour.
If the grind is too coarse, the water will ow
through the ground coee in the lter basket too
quickly. The resulting espresso will be UNDER
EXTRACTED and lacking in colour and avour.
SETTING THE GRIND SIZE
This machine has 30 grind settings to select
from, with the size selected displayed on the
LCD screen. The default grind size is 15.
When adjusting the grind size, a bar will display
on the LCD indicating a faster or slower pour.
PRE-INFUSE
SHOT
STEAM
SEC
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
GRIND
SIZE
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
Use the GRIND SIZE selector on the left side
of the machine to adjust the grind size.
DOSING THE COFFEE
• Fill the hopper with fresh coee beans.
• Insert the required lter basket into the portalter.
• Attach and twist the dosing funnel onto the
portalter.
• Insert the portalter (with the dosing funnel) into
the grinding cradle.
• If required, press the FILTER SIZE button to select
the lter basket size; Single or Double.
• If required, turn the GRIND AMOUNT dial to
change the grind time; clockwise to increase the
time and anti-clockwise to decrease.
NOTE
The default grind times are 9.5 seconds for
a 1 cup lter and 13 seconds for a 2 cup lter.
• Press and release the portalter to activate the
automatic dosing. The LCD will show the lter
basket lling.
PRE-INFUSE
SHOT
STEAM
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
SEC
GRIND
SIZE
• If you need to pause the grinding function, press
and release the portalter. The LCD will show
PAUSED, it will remain paused for 10 seconds
before returning to READY mode.
• Press and release the portalter to resume
grinding.
NOTE
It is normal for the portalter to appear overlled
with ground coee.
MANUAL DOSING
To manually dose the coee, press and hold the
portalter in the grinding cradle until the desired
amount of ground coee has been dosed.
To stop grinding, release the portalter.
The timer will count up, displaying the grind time.
EN
13
TAMPING THE GROUND COFFEE
• Remove the portalter from the
grinding cradle.
• Tap the portalter several timers to
collapse and distribute the coee evenly in the
lter basket.
• Using the tamper, tamp down rmly
(approx. 10-15kg of pressure). The amount of
pressure is not as important as the consistent
pressure every time.
• After tamping, remove the dosing funnel from the
portalter
NOTE
As a guide, the top edge of the cap on the tamper
should be level with the top of the lter basket
AFTER the coee has been tamped.
NOTE
We recommend quality 100% Arabica beans
with a ‘Roasted On’ date stamped on the bags,
not a ‘Best Before’ or ‘Use By’ date. Coee
beans are best consumed between 5 – 20 days
after the ‘Roasted On’ date. Stale coee may
pour too quickly from the portalter and taste
bitter and watery.
TRIMMING THE DOSE
The Razor
™
precision dose trimming tool allows
you to trim the puck to the right level
for a consistent extraction.
• Insert the Razor
™
dose trimming tool into the
lter basket until the shoulders of the tool rest
on the rim of the basket. The blade of the dose
trimming tool should penetrate the surface of the
tamped coee.
• Rotate the Razor
™
dose trimming tool back and
forth while holding the portalter on an angle over
a knock box to trim o excess coee grinds. Your
lter basket is now dosed with the correct amount
of coee.
• Wipe excess coee from the rim of the lter
basket to ensure a proper seal is achieved in
the group head.
PURGING THE GROUP HEAD
Before placing the portalter into the group
head, run a short ow of water through the
group head by pressing the 1 CUP button.
This will stabilise the temperature prior to
extraction and preheat the portalter for
a consistent shot temperature.
INSERTING THE PORTAFILTER
WARNING
DO NOT insert the portalter with the dosing funnel
in the group-head.
• Place the portalter underneath the group head
so that the handle is aligned with the INSERT
position. Insert the portalter into the group head
and rotate the handle towards the centre until
rm resistance is felt.
14
EXTRACTING ESPRESSO
• As a guide the espresso will start to ow after 8–12 seconds (infusion time) and should be the
consistency of dripping honey.
• If the espresso starts to ow after less than 7 seconds, you have either under dosed the lter basket
and /or the grind is too coarse. This is an UNDER EXTRACTED shot.
• If the espresso starts to drip but doesn’t ow after 12 seconds, the grind is too ne. This is an OVER
EXTRACTED shot.
GRIND GRIND DOSE TAMP
OVER EXTRATED
BITTER • ASTRINGENT
Too ne
Too much
Use razor to trim
Too heavy
BALANCED Optimum
8–11g (1 cup)
16–19g (2 cup)
10-15kg
UNDER EXTRACTED
UNDERDEVELOPED • SOUR
Too coarse
Too little
Increase dose & use razor to trim
Too light
1- 7
Tamp using 10-15kg
of pressure. The top
edge of metal cap on
the tamper should be
level with the top of
the lter basket AFTER
tamping. Remove the
dosing funnel from the
portalter then trim
the puck to the right
level using the Razor
™
precision dose
trimming tool.
Tamp using 10-15kg
of pressure. The top
edge of metal cap on
the tamper should be
level with the top of
the lter basket AFTER
tamping. Remove the
dosing funnel from the
portalter then trim
the puck to the right
level using the Razor
™
precision dose
trimming tool.
EN
15
PRE-PROGRAMMED SHOT
VOLUME – 1 CUP
• Press the 1 CUP button once, the button will
ash, indicating that it has been selected. The
LCD will display PRE-INFUSE and the shot
clock will start counting up. Once pre-infusion is
complete, the shot will start extracting. A pre-set
single espresso volume of approx. 30ml will be
extracted. The machine will automatically stop
once the pre-set volume has been extracted.
PRE-INFUSE
SHOT
STEAM
SEC
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
GRIND
SIZE
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
PRE-PROGRAMMED SHOT
VOLUME – 2 CUP
• Press the 2 CUP button once, the button will
ash, indicating that it has been selected and
the LCD will display PRE-INFUSE and the shot
clock will start counting up. Once pre-infusion is
complete, the shot will start extracting. A pre-set
double espresso volume of approx. 60ml will be
extracted. The machine will automatically stop
once the pre-set volume has been extracted.
PRE-INFUSE
SHOT
STEAM
SEC
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
GRIND
SIZE
MANUAL PRE-INFUSION & EXTRACTION
• Press and hold the 1 CUP or 2 CUP button for
the desired pre-infusion time. Release the button
to commence the extraction. Press the ashing
button to stop the extraction.
PRE-INFUSE
SHOT
STEAM
SEC
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
GRIND
SIZE
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
PROGRAMMING ESPRESSO SHOT
• Press the MENU button to enter the main menu.
PRE-INFUSE
SHOT
STEAM
SEC
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
GRIND
SIZE
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
• Use the GRIND AMOUNT dial to navigate
through the menu to the custom or
custom . To select, press the dial.
• Press the desired CUP button to start the default
pre-infusion. To customise the pre-infusion,
press and hold the same CUP button for the
desired pre-infusion time. Release the button
to commence the extraction.
• To stop the extraction at the desired level,
press the CUP button. The LCD and CUP
button will stop ashing and the machine will
beep to indicate that the custom setting has
been remembered. The machine will then return
to READY mode. The custom setting can now
be activated by pressing the desired CUP
button selected.
ADJUSTING SHOT TEMPERATURE
• Press the MENU button to enter the main menu.
• Use the GRIND AMOUNT dial to navigate
the menu and press to select SHOT TEMP.
PRE-INFUSE
SHOT
STEAM
SEC
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
GRIND
SIZE
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
• Use the GRIND AMOUNT dial to increase
or decrease the shot temperature as displayed
on the LCD.
• Press the dial to conrm the desired temperature.
The machine will return to READY mode.
RESETTING TO DEFAULTS
• Press the MENU button to enter the main menu.
• Use the GRIND AMOUNT dial to navigate the
menu and select RESET DEFAULTS.
• The GRIND AMOUNT, FILTER SIZE, SHOT
TEMP, 1 CUP and 2 CUP SHOT settings will all
return to the default settings. The machine will
return to READY mode.
16
USING HOT WATER OUTLET
The hot water function can be used to pre-heat
cups or to add hot water manually.
To activate the hot water, turn the STEAM
dial to
.
PRE-INFUSE
SHOT
STEAM
SEC
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
GRIND
SIZE
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
• The LCD will show that HOT WATER has been
activated.
• To stop the hot water, turn the dial back to the
centre, vertical position.
• The hot water will stop after 60 seconds, but the
dial must be turned back manually to the standby
position.
TEXTURING MILK
It is recommended to momentarily purge the
steam wand prior to texturing milk.
Position the steam wand over the drip tray
and turn the STEAM dial to the
. The LCD
will display STEAM when activated. Turn the
STEAM dial back to a vertical position to stop
steaming.
Dierent brands and types of milk and milk
alternatives will texture dierently.
• Start with fresh cold milk.
• Fill the milk jug to between the MIN and MAX
markings.
• Lift the steam wand and insert into the milk jug
with the steam wand tip 1–2cm below the surface
of the milk, close to the right-hand side of the jug
at a 3 o’clock position.
• Turn the STEAM dial to the
.
• Keep the steam wand tip just under the surface
of the milk until the milk is spinning clockwise,
producing a vortex (whirlpool eect).
• With the milk spinning, slowly lower the jug. This
will bring the steam wand tip to the surface of the
milk and start to introduce air into the milk.
• Gently break the surface of the milk with the tip
to get the milk spinning fast enough.
• Keep the steam wand tip at or slightly below the
surface, continuing to maintain the vortex. Texture
the milk until sucient volume is obtained.
• Lift the jug to lower the tip beneath the surface
but keep the vortex spinning. The milk is at the
correct temperature (60–65°C) when the jug
is hot to touch.
• Once the desired temperature has been
achieved, turn the STEAM dial back to the
vertical position.
• Remove the steam wand from the milk jug.
• Wipe the steam wand with a clean, damp cloth.
Then return to lowered position over the drip tray.
CAUTION: BURN HAZARD
Pressurised steam can still be released,
even after machine has been switched o.
Children must always be supervised.
NOTE
Ensure the STEAM dial is in the vertical
position before removing the steam wand
from the milk jug.
NOTE
When the machine creates steam, a pumping
noise can be heard. This is normal operation.
NOTE
Use only the supplied stainless steel milk jug
to froth milk using this machine. The use of other
containers may lead to dangerous conditions.
STEAM WAND PURGING
After texturing milk, it is recommended to
purge the steam wand. With the steam wand
positioned over the drip tray and turn the
STEAM dial to the
, and allow the machine
to purge. Turn the STEAM dial back to a vertical
position to stop steaming.
EN
17
ADJUSTING CONICAL BURRS
Some types of coee may require a wider grind range to achieve an ideal extraction or brew.
A feature of your Barista Pro
™
is the ability to extend this range with an adjustable upper burr.
We recommend making only one adjustment at a time.
Lock upper burr
Hold hopper over container & turn
dial to release beans into container
Align hopper
into position
Run grinder
until empty
Remove hopperUnlock hopper
Move adjustable
top burr, 1 number,
coarser or finer
Remove wire
handle from both
sides of the burr
Align the number
with the handle
opening
Remove upper
burr
Insert wire
handle from both
sides of the burr
Push upper burr
firmly into
position
Align hopper
into position
Lock hopper Check your
extraction
6
11
18
Care & Cleaning
INSTALLING THE WATER FILTER
1. Remove the water lter and water lter holder
from the packaging. Set the reminder for the
next month of replacement. We recommend
to replace the lter after 3 months.
2. Soak the lter in cold water for 5 minutes.
3. Wash the lter holder with cold water.
4. Insert the lter into the two parts of the lter
holder. Ensure they are connected.
5. Remove the water tank from the machine.
Align the base of the lter holder with the
adapter inside the water tank. Push down
to lock into place.
6. Remove the water tank from the machine.
Align the base of the lter holder with the
adapter inside the water tank. Push down
to lock into place.
7. Fill the water tank with cold potable water
and reattached the machine, ensuring
it is properly attached and sitting ush
to the back of the machine.
NOTE
Replacement water lters can be purchased
from the Sage website or by contacting
Sage Customer Service.
FLUSH CLEANING CYCLE
The LCD will display a FLUSH alert when
a cleaning cycle is required. The cleaning
cycle is separate from descaling.
PRE-INFUSE
SHOT
STEAM
SEC
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
GRIND
SIZE
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
FILTER SIZE
MENU
EXIT
G
R
I
N
D
A
M
O
U
N
T
1. Insert the cleaning disc into the lter basket
in the portalter.
2. Place a cleaning tablet on top of the
cleaning disc.
3. Lock the portalter into the group head.
4. Empty the drip tray and replace onto the
machine.
5. Fill the water tank to the MAX line then reattach
to the machine.
6. Press the MENU button to enter the main menu.
7. Use the GRIND AMOUNT dial to navigate
the menu to FLUSH, then press to select.
The 1 CUP button will illuminate.
8. Press the 1 CUP button to start the cleaning
cycle. The remaining time for the cleaning cycle
will be displayed on the LCD.
9. Once the cleaning cycle is complete, the
machine will beep and return to READY mode.
If any of the cleaning tablet remains in the
cleaning disc, repeat the cycle.
10. Empty and rinse the portalter, cleaning disc
and drip tray.
EN
19
DESCALING
NOTE
Ensure that the water lter is removed from the
water tank before adding the descaling powder
when descaling the machine.
After regular use, hard water can cause mineral
build up in and on many of the inner functioning
components, reducing the brewing ow, brewing
temperature, power of the machine, and the
taste of the espresso. The LCD will display
a DESCALE alert, when a descaling cycle
is required.
1. Empty the drip tray and reattach to the
machine. Remove the water tank from the
machine and remove the lter from the water
tank.
2. Fill the water tank to the DESCALE line
indicated and add the descaling agent to the
water. Reattach the water tank to the machine.
3. Press the MENU button to enter the main
menu. Use the GRIND AMOUNT dial to
navigate the menu to DESCALE, then press
to select. The 1 CUP button will illuminate.
4. Press the 1 CUP button to start the descaling
cycle. The descale cycle cleans in 3 stages;
coee, hot water and steam. After each stage
is complete, the machine will beep. The STEAM
DIAL must be manually turned to the HOT
WATER and STEAM position when indicated
on the LCD.
PRE-INFUSE
SHOT
STEAM
SEC
AMOUNT
MANUAL
PAUSED
HOT
WATER
FLUSH
RESET
DEFAULTS
DESCALE
IN
PROGRESS
FILL
TANK
GRIND
DOUBLE
SINGLE
LOCK
HOPPER
GRIND
SIZE
SHOT TEMP
FASTER
POUR
SLOWER
POUR
CUSTOM
HOTTER
COOLER
CUSTOM
5. Once the descale cycle is complete, the
machine needs to complete a rinse cycle.
The 1 CUP button will illuminate. As with the
descale cycle, the STEAM DIAL must be
manually turned to correct position when
indicated on the LCD.
6. Remove and empty the drip tray then replace
onto the machine. Empty any remaining
descaling liquid from the water tank, then ll
the water tank to the MAX line and reattached
to the machine.
7. Press the 1 CUP button to commence the rinse
cycle. The rinse cycle is also 3 stages. The LCD
will show which stage it is up to. After each
stage, the machine will beep.
8. Once the rinse cycle is complete, the machine
will beep and return to READY mode.
9. Remove and rinse the drip tray and water tank.
Dry thoroughly before replacing them on
the machine.
20
CLEANING THE CONICAL BURR GRINDER
This grinder cleaning cycle removes oil build-up on the burrs which can impede performance.
Unlock hopper
Empty hopper Replace hopper Lock hopper
Run grinder
empty
Unlock hopper Remove hopper
Remove top burr
Unlock top burr
Clean top burr
with brush
Clean lower
burr with brush
Clean chute
with brush
ADVANCED CLEANING FOR THE CONICAL BURR GRINDER
This step is only required if there is a blockage between the grinding burrs and the grinder outlet.
Remove hopper
Set GRIND SIZE
to 1 (finest)
Use 10mm socket.
Rotate clockwise
to loosen the
nut only
Set GRIND SIZE
to 30 (coarsest)
Unlock & remove
top burr
Remove nut,
spring & flat
washer. Carefully
remove lower burr
Remove grind fan
& washers using
long-nose pliers
Insert & lock
top burr
Set GRIND SIZE
to 15. Replace
& lock hopper
Clean chute
with brush
Unblock the grinds
exit chute using
the brush or a pipe
cleaner
Insert washers
& grind fan using
long-nose pliers
Insert lower burr
(drive pin &
cavity to align).
Insert flat washer
& spring washer
Rotate counter-
clockwise to
tighten nut
WARNING
Care should be taken as the grinder burrs are extremely sharp.
EN
21
CLEANING THE STEAM WAND
• The steam wand should always be cleaned after
texturing milk. Wipe the steam wand with a damp
cloth.
• After use, it is recommended to purge the steam
wand for a couple of seconds, to clear any
remaining milk. With the steam wand positioned
down over the drip tray, turn the STEAM dial to
for a couple of seconds allow the machine
to create steam for a couple of seconds before
turning it back to the vertical position.
• If the steam tip hole becomes blocked, it will
reduce frothing performance. Use the provided
steam wand cleaning tool to clear the opening.
• If the steam wand is still blocked, use the spanner
in the middle of the steam wand cleaning tool to
unscrew the tip. Soak the tip in hot water before
using the cleaning tool to unblock again. Replace
the tip back on the steam wand, using the tool.
CLEANING THE FILTER BASKETS
AND PORTAFILTER
• The lter baskets and portalter should be rinsed
under hot water immediately after use to remove
all residual coee oils.
• If any of the holes in the lter basket become
blocked, use the pin on the end of the provided
cleaning tool to unblock the holes.
• If the holes remain blocked, dissolve a cleaning
tablet in hot water and soak lter basket and
portalter in solution for approx. 20 minutes.
Rinse thoroughly.
CLEANING THE GROUP HEAD
• The group head interior and shower screen
should be wiped with a damp cloth after use to
remove any ground coee particles.
• Periodically purge the machine. Place an empty
lter basket and portalter into the group head.
Press the 1 CUP button and run a short ow of
water to rinse out any residual coee. Press the
1 CUP button again to stop the hot water.
Remove the portalter and rinse thoroughly.
CLEANING THE DRIP TRAY
1. The drip tray should be removed, emptied
and cleaned at regular intervals, particularly
when the drip tray full indicator is showing
EMPTY ME!
2. Remove the drip tray from the machine and
separate the parts. The EMPTY ME! indicator
can also be removed from the drip tray by
pulling upwards to release the side latches.
Wash all parts in warm soapy water with a
soft cloth. Rinse and dry thoroughly before
reassembling and attaching to the machine.
3. The storage tray (located behind the drip tray)
can be removed and cleaned with a soft,
damp cloth.
NOTE
All parts should be cleaned by hand using
warm water and a gentle dish washing liquid.
Do not use abrasive cleansers, pads or cloths
which can scratch the surface. Do not clean any
of the parts or accessories in the dishwasher.
WARNING
Do not immerse the power cord, power plug
or appliance in water or any other liquid.
CLEANING THE OUTER HOUSING
Wipe the outer housing with a soft, damp cloth
and then polish with a soft, dry cloth.
STORING YOUR MACHINE
Before storing, press the POWER button to
turn the machine o then turn o and remove
the plug from the power outlet. Remove unused
beans from the hopper, clean the grinder (see
page 20), empty the water tank and the drip
tray. Ensure the machine is cool, clean and dry.
Place accessories in the storage tray.
Store the machine upright and do not store
anything on top.
ERROR MODE
If your machine displays on the LCD, contact
Sage Customer Service.
22
Troubleshooting
PROBLEM POSSIBLE CAUSES WHAT TO DO
Water does not ow
from the group head.
No hot water.
• Water tank is empty. • Fill tank.
• Water tank is not fully inserted
and locked into position.
• Push water tank down completely
to lock into place.
• Machine needs to be descaled. • Perform descale cycle.
• Coee is ground too nely
and/or too much coee in lter
basket and/or over tamping
and/or lter basket is blocked.
• See below, ‘Espresso only drips
from the portalter spouts or not
at all’.
Espresso only drips
from the portalter
spouts or not at all.
• Coee is ground too nely. • Use slightly coarser grind.
Refer to ‘Setting the Grind Size’,
page 12 and ‘Over Extraction’,
page 14.
• Too much coee in the lter
basket.
• Lower dose of coee.
Refer to ‘Dosing’, page 12 and
‘Over Extraction’, page 14.
• After tamping, trim the coee
doseusing the Razor
™
dose
trimming tool.
• Coee tamped too rmly.
• Tamp between or 10-15kg of
pressure.
• Water tank is empty. • Fill tank.
• Water tank is not fully inserted
and locked into position.
• Push water tank down completely
to lock into place.
• The lter basket may be
blocked.
• Use the pin on the end of the
provided cleaning tool to unblock
the hole(s).
• If the hole(s) remain blocked,
dissolve a cleaning tablet in hot
water and soak lter basket and
portalter in solution for approx.
20 minutes. Rinse thoroughly.
• Machine needs to be descaled. • Perform descale cycle.
Water doesn't come
through (the machine
makes loud noise).
• Water tank is empty or water
level is below MIN.
• Fill tank.
the Dosing Funnel
™
54
EUK
EN
23
PROBLEM POSSIBLE CAUSES WHAT TO DO
Espresso runs out
too quickly.
• Coee is ground too coarsely. • Use slightly ner grind.
Refer to ‘Setting the Grind Size’,
page 12 and ‘Under Extraction’,
page 14.
• Not enough coee in the lter
basket.
• Increase dose of coee.
Refer to ‘Dosing’, page 12 and
‘Under Extraction’, page 14. Tamp
then use the Razor
™
dose trimming
tool to trim o excess coee.
• Coee tamped too lightly.
• Tamp between or 10-15kg of
pressure.
Espresso runs out around
the edge of the portalter.
• Portalter not inserted
in the group head correctly.
• Ensure portalter is completely
inserted and rotated until resistance
is felt.
• There are coee grounds
around the lter basket rim.
• Clean excess coee from the rim of
the lter basket to ensure a proper
seal in group head.
• Too much coee in the lter
basket.
• Lower dose of coee. Refer to
‘Dosing’, page 12.
• After tamping, trim the coee dose
using the Razor
™
dose trimming
tool.
No steam.
• Machine has not reached
operating temperature.
• Allow time for the machine to reach
operating temperature.
• Water tank is empty. • Fill tank.
• Water tank is not fully inserted
and locked into position.
• Push water tank down completely
to lock into place.
• Machine needs to be descaled. • Perform descale cycle.
• Steam wand is blocked. • Refer to ‘Cleaning the Steam
Wand’, page 21.
Pulsing/pumping sound
while extracting espresso
or steaming milk.
• The machine is carrying out the
normal operation of the pump.
• No action required as this is the
normal operation of the machine.
• Water tank is empty. • Fill tank.
• Water tank is not fully inserted
and locked into position.
• Push water tank down completely
to lock into place.
24
PROBLEM POSSIBLE CAUSES WHAT TO DO
Coee not hot enough.
• Cups not pre-heated. • Rinse cups under hot water outlet.
• Portalter not pre-heated. • Rinse portalter under hot water
outlet. Dry thoroughly.
• Milk not hot enough
(if making a cappuccino
or latté etc).
• Texture milk for a longer period
of time.
• Water temperature needs
to be adjusted.
• Increase the brew temperature refer
to 'Adjusting Shot Temperature'
page 15.
No crema.
• Coee tamped too lightly.
• Tamp betweens or 10-15kg of
pressure.
• Coee is ground too coarsely. • Use slightly ner grind.
Refer to ‘Setting the Grind Size’,
page 12 and ‘Under Extraction’,
page 14.
• Coee beans or pre-ground
coee are not fresh.
• If grinding fresh whole coee
beans, use freshly roasted coee
beans with a ‘Roasted On’ date and
consume between 5–20 days after
that date.
• If using pre-ground coee, use
within a week of grinding.
• The lter basket may
be blocked.
• Use the pin on the end of the
provided cleaning tool to unblock
the hole(s).
• If the hole(s) remain blocked,
dissolve a cleaning tablet in hot
water and soak lter basket and
portalter in solution for approx. 20
minutes. Rinse thoroughly.
• Single Wall lter baskets are
being used with pre-ground
coee.
• Ensure you use Dual Wall lter
baskets with pre-ground coee.
Water leaking.
• Water tank is not fully inserted
and locked into position.
• Push water tank down completely
to lock into place.
Machine is on but
ceases to operate.
• The safety thermal-cut out may
have activated due to the pump
or grinder overheating.
• Press the POWER button to switch
the machine o and unplug from
the power outlet. Allow to cool for
about 30–60 minutes.
• If problem persists, call Sage
Support.
EN
25
PROBLEM POSSIBLE CAUSES WHAT TO DO
No ground coee
coming from grinder.
• No coee beans in hopper. • Filler hopper with fresh coee
beans.
• Blocked grinder chamber or
chute.
• Clean and clear grinder chamber
and chute. Refer to ‘Advanced
Cleaning for the Conical Burr
Grinder’, page 20.
• Water / moisture in grinder
chamber and chute.
• Clean and clear grinder chamber
and chute. Refer to ‘Advanced
Cleaning for the Conical Burr
Grinder’, page 20. Ensure burrs
are thoroughly dry before
re-assembling. It is possible to
use a hair dryer to blow air into
the grinder chamber.
Too much/too little ground
coee is being delivered
to the lter basket.
• Grind amount settings are
incorrect for particular grind
size.
• Use the grind duration button to
increase or decrease the grind
amount. Refer to ‘Dosing’, page 12
and ‘Extraction Guide’, page 14.
Too much/too little
espresso is being
delivered to the cup.
• Grind amount and/or grind size
settings and/or shot volumes
require adjustment.
• Adjust the grind amount and/or
grind size settings. Refer to ‘Setting
the Grind Size’, page 12, ‘Dosing’,
page 12 and ‘Extraction Guide’,
page 14.
Grinder is making
a loud noise.
• Blockage or foreign object
in grinder.
• Remove hopper, check for debris
or blockage. If necessary, clean and
clear grinder chamber and chute.
Refer to ‘Cleaning the Conical Burr
Grinder’, page 20.
2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for
domestic use in specied territories for 2 years
from the date of purchase against defects caused
by faulty workmanship and materials. During this
guarantee period Sage Appliances will repair,
replace, or refund any defective product
(at the sole discretion of Sage Appliances).
All legal warranty rights under applicable national
legislation will be respected and will not be
impaired by our guarantee. For full terms
and conditions on the guarantee, as well as
instructions on how to make a claim, please visit
sageappliances.com
Guarantee
EN
26
EN
2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for
domestic use in specied territories for 2 years
from the date of purchase against defects caused
by faulty workmanship and materials. During this
guarantee period Sage Appliances will repair,
replace, or refund any defective product
(at the sole discretion of Sage Appliances).
All legal warranty rights under applicable national
legislation will be respected and will not be
impaired by our guarantee. For full terms
and conditions on the guarantee, as well as
instructions on how to make a claim, please visit
sageappliances.com
Guarantee
EN
Notes
EN
27
GBR
BRG Appliances Limited
Unit 3.2, Power Road Studios,
114 Power Road, London, W4 5PY
Freephone (UK Landline): 0808 178 1650
Mobile Calls (National Rate): 0333 0142 970
DEU AUT
Sage Appliances GmbH
Campus Fichtenhain 48, 47807 Krefeld,
Deutschland
Deutschland: 0800 505 3104
Österreich: 0800 80 2551
FRA
Sage Appliances France SAS
Siège social: 66 avenue des Champs
Elysées – 75008 Paris
879 449 866 RCS Paris
France: 0800 903 235
IRE
Ireland
1800 932 369
NLD
Netherlands
0800 020 1741
CHE
Switzerland
0800 009 933
ITA
Italy
800 909 773
LUX
Luxembourg
0800 880 72
ESP
Spain
0900 838 534
DNK
Denmark
80 820 827
PTR
Portugal
0800 180 243
SWE
Sweden
0200 123 797
POL
Poland
00800 121 8713
FIN
Finland
0800 412 143
BEL
Belgium
0800 54 155
NOR
Norway
80 024 976
www.sageappliances.com
Registered in England & Wales No. 8223512
Registered in Germany No. HRB 81309 (AG Düsseldorf)
Registered in France No. 879 449 866 RCS
EN Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product.
DE Aufgrund unserer kontinuierlichen Produktverbesserungen kann die hier gezeigte Abbildung geringfügig vom tatsächlichen Produkt abweichen.
FR En raison de leur amélioration continue, les produits représentés ou photographiés dans le présent document peuvent différer légèrement du produit réel.
NL Vanwege voortdurende productverbeteringen, kunnen de afgebeelde producten in dit document licht afwijken van het eigenlijke product.
IT A causa del continuo miglioramento dei prodotti, il prodotto descritto o illustrato in questo documento può variare leggermente rispetto al prodotto reale.
ES Perfeccionamos nuestros productos continuamente, por lo que el artículo podría diferir ligeramente de la ilustración o la fotografía en este documento.
PT Devido à melhoria contínua dos produtos, os produtos ilustrados ou fotografados neste documento podem variar ligeiramente do produto real.
PL Ze względu na stale przeprowadzane ulepszenia, produkty przedstawione na ilustracjach lub zdjęciach w tym dokumencie mogą różnić się od używanego produktu.
DA På grund af løbende produktudvikling kan de illustrerede eller fotograferede produkter i dette dokument variere en smule fra det faktiske produkt.
SV På grund av kontinuerlig produktförbättring kan produkterna som visas i illustrationerna och fotografierna i detta dokument skilja sig något från den faktiska produkten.
FI Jatkuvan tuotekehittelyn seurauksena kuvituksen tuotteet eivät välttämättä ole täysin samanlaisia kuin varsinainen tuote.
NO På grunn av kontinuerlig produktutvikling kan produktene som er vist eller avfotografert i dette dokumentet, variere noe fra det faktiske produktet.
Copyright BRG Appliances 2022
B##### / S##### UG# – #22
BES878 / SES878 UG1 F22
