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30
PROBLEM MALFUNCTION CORRECTIVE ACTION
The coffee dispenses too
slowly.am is not dispensed
normally from the steam
nozzle.
Turn the coffee fineness knob to the right to make the grounds courser (this
could also depend on the type of coffee used).
Run one or several rinsing cycles.
Run a machine clean (see “Cleaning program”).
Change the Claris Aqua Filter System cartridge (see “Installing the filter”).
The water/ste At the beginning or end of making a drink, the steam nozzle may drip slightly.
The coffee fineness knob is
difficult to turn.
Only change the grinder setting when it is running.
The espresso or coffee is not
hot enough.
Increase the coffee temperature in the Maintenance and settings menu .
Warm the cup by rinsing it with hot water before making the drink..
The coffee is too lightly co-
loured or too weak.
Avoid using oily, caramelised or flavoured coffee. Check that the coffee bean
container has coffee in it and that is it dispensing correctly.
Decrease the drink volume, increase the drink strength.
Turn the coffee fineness knob to the left to make the grounds finer.
Make the drink in two cycles by using the 2 cups function.
The appliance is not produ-
cing coffee.
A problem has been detected during preparation of the drink.
The appliance has restarted automatically and is ready for a new cycle.
Why can I not run descaling/
why does my machine not re-
quest a descaling cycle?
The machine only requests a descaling cycle once it has made a certain num-
ber of drinks using steam.
A power failure occurs during
a cycle.
The appliance is automatically restarted when power is switched back on.
The appliance is working but
no liquid is coming out.
Check that the water container is in the correct position and that the cord is
not jammed between the appliance itself and the water container.
Coffee grains have found their
way into the drip tray.
This happens if coffee grains fall outside the percolation tank; this keeps the
machine clean.
Danger : Only a qualified technician is authorised to carry out repairs on electrical wiring and carry out work
on the electrical grid. If you do not follow these instructions, you risk death by electrocution! Do not use an
appliance that is visibly damaged!
(1)
Depending on model
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